Best Tile Repair in Atlanta GA

This outfit are crooks. Want to charge 700 to attach 2 water line to a water heater.. dont use these guy .. Paul over charges even his loyal Customers.

I contacted Atlantis plumbing back In July due to a leak on my property. I made it clear that I needed a leak detection specialist to locate a leak on my property. They sent a technician out, he confirmed there was a leak and scheduled the date for repairs. The repair team came out and they did exactly what the technician said they would do (I believe his name was Bryan). Excellent job and great price. Since that time I’ve been told by DeKalb County Watershed that there’s still a leak someplace. Of course I called Atlantis and asked that a leak detection specialist be sent to the house to recheck. During the conversation I mentioned I’d completed the dye in the tank test to make certain there was no leak. They scheduled the appt and the regular plumber showed up stating he couldn’t find a leak. After another call to the county, I was told I needed a leak detection specialist not a regular plumber. I called Atlantis again and questioned why a regular plumber was sent and was told that the scheduler “thought that was what I needed because I mentioned a toilet may be running”. This scheduler stated she’d schedule a leak detection specialist for the next appt. On the scheduled day a plumber shows up and says he’s checked the meter, it’s not running and there’s no leak that he can see. Suggested I contact the county and have them check the meter (for the 4th time). County still says there’s a leak. Of course I called Atlantis because they did great work and I don’t want to void my warranty with them. I referenced my previous calls and asked if they even have leak detection specialist. She placed me hold then came back and referred me to another company. Stated I should contact them because the leak detection “system was down” at Atlantis. I asked if working with another company would void my warranty and was told no IF I contact them to complete the work if another leak is found. I asked if the $85 I paid for the regular plumber could be applied towards any work the completed and was told no because they ‘d paid the last plumber that came out. They sent a plumber when I’d requested the specialist twice. It just seems that the staff should be able to recognize when a bit more needs to be done when a satisfied customer keeps calling to say there is a problem someplace. I’ve called at least 6-7 times since our business relationship began in July. Now I have to involve another company, incur additional fees to ultimately have to pay Atlantis again to complete what they probably could have done before their “system went down”.

I appreciate the way your team worked on the restoration work after the flood in my house. It was a pleasure to have them, and the results were great. Thanks!

I will never use another company to help me with any other honey do lists. Not only were they prompt, they ensured the tasks I asked them to complete were to my specifications and it it didn't cost me an arm or kidney. Will use them again for sure

We had a continually growing wet spot in the ceiling. We ignored it for months until finally the ceiling caved in. It was a disaster. We new that it would be expense but it had to be fixed. I called Norwood Plumbing. They were great. They were able to fix the the leak and a much cheaper price than we expected. They were also able to finance us since we didn't have the money upfront for the repairs. This is a great plumbing company.

Excellent Customer experience