Best Plumbing Fixture Installations in Greensboro NC

The secretary that answers the phone is very rude. I discovered that the central office does not cooperate very well with other firms. Avoid being referred this company if you have a choice in who to do business with.

Brannon was very knowledgeable and efficient in the service call.
I was very upset with the bill. What did I get for my 89, service call?
$254.50 was a bit amsurd to replace the failed capacitor. I ordered a spare, on line, for 17.60 so I'll have one for the next time. 15 Minutes to replace it.
Do you not even offer a senior discount?
This is probably the I will have used Sutton for my service work.

Chris and the Custom Electric team are extremely professional, thorough, and skilled.
They installed an EV charger for me but would not hesitate to have them work on bigger jobs for me in the future!

Marvin and Dan were both friendly and great to work with. When my water heater failed and I needed some plumbing rerouted and the new one to be installed, they came out the next day to assess the project, then fixed it in a few hours the next day (a Saturday!) Their work looked very tidy, they were fast, and everything is working perfectly. I couldn't be more happy with my experience and would recommend them!

He showed up. Was not friendly.. Told me what the problem was. Said he would call me back. Never heard a word from him p

Our Hot Water Heater was leaking badly. We called a couple places for quotes. They were well over $3500 and couldn’t install it until next week. We called Edward & Mills (bc we use them for our church plumbing needs) and they came the next day! Phil was able to give me a good estimate over the phone after we sent a picture. We were happy to send a pic bc it meant they could come immediately with the correct parts. Jim and Dusty replaced our Water Heater, cleaned up the area (which they didn’t have to do). They also repaired a spigot and cleaned our dryer vent. Super nice guys. Explained what they were doing and why. Installed top of the line American Made equipment. AND they were well over $1500 less than the other quotes we received.

TL:DR strung along for 24 hours before canceling with them in an emergent situation.

I had an emergent situation and was told at 12pm that someone would be out at 7pm, then 7-9pm, then someone would call me back but didn't, then they couldn't come out at all that night but first thing in the morning, then finally later afternoon. I canceled the appointment and found someone else to do the work. They knew all along that it was an emergent situation. I would be fine with it if they had just been honest instead of stringing me along. Later I find out that they likely were overselling what they could do to test air quality anyway. Capitalism at it's finest.