Best Mini Split Heat in Greensboro NC

Thank you for being so responsive, and professional. Our heating unit stopped working and Terry and his team quickly assessed the problem and helped us get a new unit installed within days . We are very pleased with the results, and can tell a huge difference with the new unit already. Williams' took the extra steps to make sure we were getting the most efficiency out of our new unit. Sabastion and the installation team took extra care in making everything look neat and did an excellent job cleaning up when they were finished. We would highly recommend this company. Thank you for great customer service!

Although I did not get service done, Brandon was pleasure to talk to and get info from during his visit. He was very courteous and I loved the fact that he put on shoe covers before coming into my home. If I decide I need service done in the future I would not hesitate to call.

We have only been using Sutton Brothers since April of this year (2023), but they have been very professional and kind. Our A/C unit broke in July and the company sent a technician, Daniel, out on a Saturday. He was amazing and came 3x that day, even though it was his birthday. He ended up coming back a couple of days later; he worked tirelessly and with a great attitude. In the end, we needed a new A/C unit and Ian was very helpful in finding one for a good price and with a tax rebate. The company provided us with a mini window unit to help us keep cool until our new unit was installed. And they were able to allow us to pay for our new unit over 25 months, interest-free. Lisa and Maura (in the office) were so sweet and helpful over the phone. I would definitely recommend this company.

Double check prices when you check out. Somethings wont ring up the discounted bulk price

TL:DR strung along for 24 hours before canceling with them in an emergent situation.

I had an emergent situation and was told at 12pm that someone would be out at 7pm, then 7-9pm, then someone would call me back but didn't, then they couldn't come out at all that night but first thing in the morning, then finally later afternoon. I canceled the appointment and found someone else to do the work. They knew all along that it was an emergent situation. I would be fine with it if they had just been honest instead of stringing me along. Later I find out that they likely were overselling what they could do to test air quality anyway. Capitalism at it's finest.