Best Instant Hot in Glendale AZ
Caused me a major 2-month headache several weeks after Chad installed a water softener by inexplicably drilling a hole directly into the vent pipe in the attic and simply shoving the softener drain line tube into the hole, instead of properly locating the drain line, fastening it, and leaving an air gap. When a licensed plumber finally discovered where the water was coming from - the exposed water softener drain line sitting on the floor of the attic under the insulation - he found that the line had worked its way out of the hole over time, due to the back pressure of the softener recharge cycle. The entire cycle drained all over the attic, thru the insulation and into the hallway and kitchen area, causing over $17,000 in damage that my insurance company tried to claim from Rapid Rooter. Upon discovering that the Rapid Rooter ins. policy was insufficient to cover the claim, my insurance finally (thankfully) relented. I had to spend an additional $400 to get it done right and wound up losing my tenant due to frustration with the restoration. Chad's professional response when I brought up the issue and showed him the pics was don't tell me how to do my f'n job! and accused me of orchestrating an elaborate smear campaign when I left him a 1-star review. This all happened some time ago - this review is in response to an email today asking to review this individual and his business for a 24-hr review campaign on Google. Sorry, Chad, but the memories of that 2 months of contractor estimates, sheet rock repairs, a kitchen remodel, painting and mold certifications will last a lot longer.
As a side note for landlords, the AZ Registrar of Contractors was very interested in the recovery fund claim at first, but became instantly unresponsive when they found out it was a rental property. Apparently rentals aren't protected from poor workmanship claims in AZ. The ROC guy couldn't explain why this is but closed the case anyway. Terrible experience all the way around.
azsoftwater.com
As a side note for landlords, the AZ Registrar of Contractors was very interested in the recovery fund claim at first, but became instantly unresponsive when they found out it was a rental property. Apparently rentals aren't protected from poor workmanship claims in AZ. The ROC guy couldn't explain why this is but closed the case anyway. Terrible experience all the way around.
Glendale, AZ
These guys are great ! They were really professional and have Great prices . They truly are about taking care of the client . I would recommend them to my family and friends !
courtesyplumbingofazllc.com
Glendale, AZ
11/2019
My toilet had a leak and the Road Runner Plumbers came early on a Saturday morning. I had decided since they were coming to repair the leak why not update the toilet installation. They discovered my toilet was not even tied down, only airspace between my sewer pipe and floor. I wondered why it rocked. They poured a quick set concrete, securing the toilet bolts. Less than 2 hours later my toilet was all set. It has been over 2 months since the repair and all is working great.
June 2020
Used them again to install a new water heater. Best decision I made, again a quick response, caring attitude, replaced it with all new high end pipe and fittings. Prices better than Lowes and Home Depot. I highly recommend this family operated business.
roadrunnerplumber.com
My toilet had a leak and the Road Runner Plumbers came early on a Saturday morning. I had decided since they were coming to repair the leak why not update the toilet installation. They discovered my toilet was not even tied down, only airspace between my sewer pipe and floor. I wondered why it rocked. They poured a quick set concrete, securing the toilet bolts. Less than 2 hours later my toilet was all set. It has been over 2 months since the repair and all is working great.
June 2020
Used them again to install a new water heater. Best decision I made, again a quick response, caring attitude, replaced it with all new high end pipe and fittings. Prices better than Lowes and Home Depot. I highly recommend this family operated business.
Glendale, AZ