Best New Construction Plumbing in Gilbert AZ

Mr Garrett came with his team Bob and Logan this morning. They took care of my problems very quickly. Pricing was very reasonable too! Definitely using them for any of my future plumbing needs. If you are looking at this review, most likely you are looking for a plumber, you should call them now!

Great service, on time, great price. Will use again and recommend.

Very well done!! They came on time and where very very nice! They did it all with in a reasonable price. Definitely would call them again next time I have trouble.

I am not happy with this service. I was referred by South West Gas Aspen was a contractor. I told them prior to working on our gas line they needed to get permits from the City. I was told no I don't need to get them so they went on to work on line. When they were done they told me to call SW Gas and have them turn back on. Guess what? I called SW Gas and they wanted to know if permits were obtained. I told them no I was told by the owner at SW Gas didn't need them sure enough they did. They had to come back take out the concrete that was poured and rework. The thing is I must have told them 3 times they needed a permit and they didn't get one. A job that s/h been simple turned into a huge job and once that required my time...several calls to Aspen as well as SW Gas plus all the interuptions during the day as I work from home. The last straw was that I was told they would finish up the next day...They never showed anyways they will not get my business again very UNPROFESSIONAL

Candidly, this review should be zero stars. I am highly offended by the actions taken by this company and its representatives. I own a rental building in Scottsdale. Dan Prinzen inspected a drain pipe, behind a kitchen sink, and attempted to create a large homeowner's insurance claim for a minor issue. A crack was clearly visible and above a plumbing junction. Instead of completing a basic repair, Mr. Prinzen manipulated the situation and spoke (in a loud voice hoping to disturb my tenant) that the crack was definitely in the building's foundation causing substantial damage. He recommended restoration companies that would charge thousands of dollars to my homeowner's insurance and told me that he would help me collect the most from my insurance company. This company works with home warranty companies and attempted to take advantage of a situation. Turning a repair that should cost a couple of hundred dollars into a tens of thousands of dollars homeowners' claim is incredibly unprofessional. I was forced to use this company by my home warranty and will never use them again.

Mr. Prinzen attempted to tell me what my home warranty would cover and what it would not cover. He must have never read coverage policies because pipe leaks are clearly covered (as well as unobstructed access through walls). He then told me that my home warranty company was incredibly difficult to deal with, as was my homeowners' insurance company and that he should lead any and all conversations with them. Regretfully for Mr. Prinzen, I handle insurance claims regularly and knew the game he was playing. Had I not had experience in this field, and a reliable plumber that gave me a second opinion, I may have been manipulated into this company's scheme to baselessly increase the cost/scope of repairs.

Initially, I was told that this repair would be completed same-day. Once I informed Mr. Prinzen that I did not want an unnecessary re-pipe, his demeanor completely changed (like an individual selling timeshares and is told no). He then told me my tenant would have to wait several days (even though his company had already cut into the walls of the apartment in question). Thankfully, I obtained an opinion from an independent plumbing company that verified the leak was not in the building's foundation and that the repair needed was minor in nature.

This situation was analogous to the stereotypical mechanic that attempts to take advantage of customers. I cannot speak to the normal practices of this business; however, my experience was negative, unprofessional, and manipulative. Therefore, I will avoid this company at all cost in the future.

Tried to replace our own faucet only to discover the builder crimped the line instead if screwing it on. Had to replace the spigot. Prompt, same day service. Replaced the spigot and connected the faucet. Great service, fast, didnt charge an outrageous amount for a same day, Saturday appt. Would definitely recommend.

Steve and Mark did an excellent job changing out a hot water heater in a residence. They arrived at the time promised and had the job done and in short order. They left the area meat and clean.

great work Jake

Great service! Technician was knowledgeable and got it done quickly! Highly recommend Crum Plumbing!

I ordered a new water heater install in a rental property in Colorado from Delta Mechanical. Firm price quoted and set up for install the next day. At 11:30 the next day the installer called me to say they were on there way and would arrive about noon. I said thanks, I will let them know. At 2:00 PM I called the installer to see how it was going and he said it was done and he was on his way to the next install. I asked if there were any problems and he said no everything was fine. A few hours later I received a bill on my e-mail for $500 more than the quoted price. When I called Delta to find out what was going on they gave me a song and dance about problems that increased the price. I asked if there was a problem why was I not contacted and why did the installer tell me everything was fine. After all he was in, installed a new hot water heater, and out in 2 hours. They said my tenant signed for it. I asked to speak to the manager whose name is either Tom or Tim depending on who you speak to. He was not in so I left a message. I have called several times over the last month and he has never been in nor has he ever returned my call. Absolutely terrible customer service and clearly the feel they can just change the price and charge whatever they want and not even speak to you regarding their actions.

Have never used their plumbing service but was able to witness and luckily avoid their reckless driving. If their driving is any indication of how they complete their plumbing work I won’t be calling them for any plumbing needs.