Garrett Sheerin
7 months ago
Called this company as my usual plumber was not available, they came out quickly and did warn me if they could not clear the blockage it would be $100 and $200 if they could. The tech came for less than 10 minutes according to my tenant, used a 6 ft auger and did not even attempt to snake the pipes. Called my usual plumber, he asked me Why didn't they remove the toilet and snake the pipe? What type of plumber does not carry a snake on them?. Additionally, I did not receive a call explaining why they could not clear the blockage but instead an invoice was sent in less than 40 minutes from my initial call. I have no problem paying a service charge if the work can not be completed, but this company put about 5% of effort into their work, I would have much preferred to pay someone else who cares about their craft and customer. It seems others have had good experiences, hopefully yours is not like mine.