Hruska Plumbing

Wiring left exposed from the air conditioning unit. Too long before they came, in October, to install. My furnace filled with water because a valve wasn't covered. Flooded my cellar. Take forever to return phone calls , messages. You get what u pay for and the price was the lowest
Unfortunate because I love the Hruska family.

I called to get a quote to install the plumbing and drains for a washing machine at my workplace. I've been trying to get ahold of someone for about 1 month regarding the quote. No one ever calls me back. They came to look at the area where I wanted it installed in my work building and didn't even call to tell me they were coming, so I was not even at work yet to discuss anything with them. Needless to say, very unprofessional. I've spoken to the office person about every other day. Her response was, I'll take your name and have them give you a call back. Literally, no one ever calls. I was a little surprised by this because Hruska came highly recommended.

If I could give 0 stars I most definitely would. In early October of 2022 I decided to replace the 15 year old hot water tank in my home. It wasn’t an emergency so I got several estimates from local plumbers. Hruska’s price was great so I contacted them on 10/6/2022 and we discussed a timeline and was told a project like mine was typically a one day installation, which was perfect…EXCEPT THAT ONE DAY NEVER HAPPENED! I had read several reviews from other customers (or potential customers) experiencing a lack of communication with this company, but decided to move forward anyway. WHAT A HUGE MISTAKE! I quickly realized what others said was accurate. My phone calls to the office were rarely returned. The only way to “talk” to Brad (who I believe to be an owner of the company) was via FB messenger and even that wasn’t a sure thing. When we did connect it was one excuse after another…an emergency at a school, workers of the company sick with COVID, a heating emergency for an elderly woman, family illnesses…all of which I sympathetic about and understood. BUT, every time I contacted Brad for an update on my install, I never received a return call (though I had been told SEVERAL times that would happen). After the COVID illnesses at the company, Brad even expressed how backed up they were with work and that they were losing money, which is why I couldn’t comprehend such a total lack of communication about a $1400+ job. FINALLY on 12/9/22 my patience gave out and I sent Brad another message via Facebook (again, this was the most reliable way to contact him) and informed him I was done with his lack of professionalism and would be finding another contractor, WHICH I IMMEDIATELY DID! The new contractor has been very communicative with me and my project is scheduled for 1/5/2023!