Description
Our team at Bill Frusco Plumbers in Horsham provides reliable plumbing, heating, and cooling services in the Montgomery, Bucks County & Philadelphia area. As a Master Licensed Plumber in the state of Pennsylvania, we’ve earned a reputation as the Horsham area's premier plumbing contractor. We’re licensed to perform a wide range of plumbing repairs in Horsham and HVAC services in Horsham, including being known as a 24/7 emergency plumber in Horsham when you need it the most. Our Horsham plumbers have been serving the area since 1967. With more than 50 years in the industry, we are the plumbing pros in Horsham you can call anytime, day or night. As a 3rd generation family owned business, we treat all of our customers like family!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Air conditioning, Heating,
Reviews
I called Monday am with no hot water, by the end of the day, they has a plumber here and a new hot water heater installed. I have relied on Frusco Plumbing for years. They have always solved my issues quickly and professionally. i highly recommend them !
Amy Conkling
6 months ago
Bill Frusco plumbing did an excellent job in our home. We had several leaks coming from every water source and they were able to quickly detect them and fix them. We’ve had several service visits and their plumbers are knowledgeable, professional, friendly, and they get the job done! Oats are very reasonable as well. And booking appointments with their service center is so easy. Highly recommend bill Frusco’s team!
Jillian Krause
a month ago
Sadly editing this review as our experience today was a nightmare. Matt ripped up our new bathroom floor to fix an issue we were told was 100% the problem to find it was not the problem at all but something totally different. Hours (and the THIRD camera down our pipes in a week) later told it was out outdoor pipe, which Dan told us last week was not the problem just something to fix down the line. Huge mess, sloppy work, Matt seemed like he had no idea what was going on from the moment he arrived. Left our outdoor pipe open to the busy philly street to get clogged with leaves and various street dirt, tried to call to have someone fix and was told all they could do was leave a message and maybe someone would call. Have used this business for a couple of years and have been happy but now we need to find a new plumber. Be wary of high estimates and changing stories.
Ordered the most efficient Bradford White water heater money can buy. Literally could have cheaper out on a $1,000 job but figured this pays for itself after a few years. Matt and his coworker were on time, very polite, and professional. I was happy to tip them at the end. I would def recommend these employees and this company based on this experience. Thanks guys and Merry Christmas.
Kelly Lawler
6 months ago
Dan came out to my house today to provide service on three different heating systems. First time I am using Frusco and will continue to do so. He was knowledgeable and thorough pointing out preventive maintenance items. He was honest about the timing on when they should be done. Wasn't pushy. I am extremely happy with the service provided.
Claire Williams-Andrews
6 months ago
I have always used Frusco plumbing because of the professionalism and their ability to get the job DONE!However, I recently was disappointed with the service I received. I called and spoke to customer service and the fact that they want the customer to be satisfied with their work, reassures me that I will get the intended service and professionalism.Joe came to my home and talked to me about my complaints and saw to it that everything was addressed and repaired. I appreciated the old school customer service and a job well done.
Moz Armstrong
3 months ago
Joe showed up on time. He was professional yet personalble. The job was well done and Joe worked efficiently. He kept me informed as to what was going on every step of they way. He was also very patient and understanding with my two large breed dogs and grandson. He did a wonderful job making sure he did not let any of our five cats get out while going in and out the door. I would definitely use this company again and be very happy if Joe were to be our technician.
Margaret Benner
5 months ago
My plumbing issues were repaired in a very timely fashion. There was a great deal of dirt left behind after first day of the work. It took all day the next day to clean up the dirt, cement, dust left behind. On third day work was finished and a different worker made sure everything was cleaned up. I would recommend this business for their plumbing knowledge. I would also recommend they focus training their workers on cleanup before leaving at the end of the day.
Mark and Carlos were wonderful! They were very professional as they installed a new heater and air conditioner. They took time to explain what they were doing and the parts of the system. They patiently answered all our questions...no rushing...making sure we understood everything. They are excellent, quality workers and excellent representatives of Frusco Plumbing and Heating.
Extremely happy with the service from Frusco Plumbing. The technicians Nick and Tommy were very knowledgeable and super friendly. They explained everything thoroughly. Called on Tuesday, the technician John was great, he came out in about an hour and gave an estimate. Nick and Tommy were out first thing Wednesday morning and did a fantastic job repairing my shower. Will definitely use Bill Frusco for all of my plumbing needs. Highly recommend, they were just great!
Joe was the tech who was assigned to repair the old cast iron waste pipe in our duplex. Joe arrived on time and assessed the situation quickly. Joe is friendly, knowledgeable and skilled. It was a challenging job and Joe persevered with determination. Joe is an excellent plumber and a credit to his company. Hopefully, we won't need him again anytime soon, but if so, we will definitely request Joe. I highly recommend Joe.
Great service, on time and professional. Nick took the time to go over several scenarios and verified that the preferred path to resolution was possible. Nick was very thorough and did not rush through the process of evaluating our situation. We would definitely recommend utilizing the services of Frusco Plumbing.They have done work for us before and continue to deliver on their consistent level of high quality service.
Jeff Hickson
6 months ago
Great experience with this company. I have used them for several things over the years and they have always been professional, thorough and prompt. This time, Amir was extremely courteous, respectful and friendly. He completed 2 separate issues that I had in an awesome amount of time and was on time for the appointment.
Joe was very polite and patient and did an excellent job checking all possible causes for my plumbing issue. He was careful to make sure he was totally honest and showed exceptional integrity and thoroughness. Would highly recommend and would definitely use him again
Christine Sobczak
6 months ago
This was the first time I used Bill Frusco Plumbing Heating and Air Conditioning's services and I am very pleased. The service technician Amir was punctual, polite, knowledgeable and cleared the stubbornly blocked drain very quickly. Their prices are very reasonable and I will definitely contact this company again for plumbing/heating/ac issues in the future.
Brian Hannum
3 months ago
Mark and his team of Tommy,Jeff and Carlos arrived on time. Assessed the situation immediately and promptly started the installation of a brand new heating and AC system. They answered each question I had and explained everything fully before going onto the next step. They ran into a snag assessed the situation and corrected it. They were very clean and professional and left nothing behind. Mark is very knowledgeable and an asset to the Frusco Plumbing company. His team follow direction very well and are very important assets as well.My heating system was from 1973 and the AC was from 1980. Both systems are working extremely well and I am glad to have heat again because my mother is 93 years old. I really appreciate the work that Frusco Plumbing does for its customers.
Julie Fernandez
2 months ago
Joe was a great technician. Professional and a great personality. His work was detailed and his skill set was impressive. He explained everything and took the time to check in with me on the phone to explain what he found. Cleamed up after the project. Admirable!!! I will ask for him again and again.
Thanks
James Showers
3 weeks ago
Matt and Jeff were very knowledgeable and professional. I was very impressed with these two young men. They answered all of our questions. They represent your company very well and did a phenomenal job installing our new water heater. I highly recommend this company.
Theresa Parrino
5 months ago
We had an excellent experience for a drain that needed snaking. Easy appointment scheduling with a very nice receptionist, very reasonably priced and great technician. I will definitely use them for any future plumbing issues we may run into.
Drew Loughery
3 months ago
A+ service, would highly recommend! I called the Frusco office to set up an appointment, they were awesome & worked with my availability to schedule a service immediately. Mark B. was sent out to address our boiler/baseboard heating issues. Mark was extremely thorough in diagnosing & rectifying our problems. He was very informative during the entirety of our appointment, explaining to my wife & I exactly what he was doing every step of the way. We cannot say enough about the quality of this service- super efficient! Love these guys!
Gerald Joyce Jr
5 months ago
Same day in-person assessment & estimate within an hour of making initial phone call.Next day service provided, for a major repair to sewer drain line.Quality work, respectful in regard to home property, very clean workspace! Very pleased!! Thanks again for the great work!
Janice Manton
a month ago
So Matt was sent out to give an estimate and replaced two bathroom faucets and a leaky kitchen sink core in the water lever.
He did an excellent job, very clean work, polite. and efficient. Frusco can be very proud to have him in their employ.
Corey Rudalavage
3 months ago
Mark came out to install our gas line. Not only was he informative but he was efficient and knew his stuff. We appreciated how he explained everything to us in detail. Great experience 10/10. And he likes dogs!
Joe Zielenbach
2 months ago
Noticed my water heater had started to leak, Called Frusco and within an hour had a technician on the way. John B. arrived, checked out the situation and gave me a fair price for a replacement. Within minutes he was taking out the old tank and installing the new one. He was very thorough, making sure everything was installed and working properly. John B was courtesy and kept the area clean. I am very pleased with the quality of work performed.
John was very personable. He explained, located, and repaired the current leak. He discussed the concern relating to the toilet that was leaking from the bottom as it sits on a platform. He suggested I not use it and made recommendations about how it could be repaired (trap cleaning, internal viewing of the line via video, etc. He was thorough, personable, knowledgeable and effective. Thank you for sending him I appreciate it.
Rachel Anne Nielsen
6 months ago
Within minutes of arrival John found our problem. He was professional and compassionate, he knew his stuff. He fixed our immediate problem by clearing a huge clog under our sidewalk, and diagnosed our much bigger problem of multiple breaks in the plumbing going out to the street sewer. It's going to be a huge job and he broke it all down, checking into the cost of permits and digging, etc. His professionalism makes me ready to go with his company for the big repair because I feel it will be done right and the work will be guaranteed.
Joe the service technician was great to work with. He very kindly answered our questions and he provided helpful information about water heater maintenance. Victoria from the office was very friendly and a pleasure to work with. Overall great experience. Cottage street
Amir arrived on time and diagnosed the issue quickly. He explained what was needed.. very nice guy and he will obtain the necessary parts and complete the work quickly. This is my 4th time using Bill Frusco and they are great. Very professional, courteous and informative.They get it done -good business
Had our water softener install done same DAY by Matt and Eugene, who were both professional and knew what they were doing. They executed a clean and thoughtful install. Very happy with Bill frusco's team - they have been a great recommendation from our neighbors. Thanks guys.
Mariaelena Galie
4 weeks ago
AC system was not functioning. My unit is difficulty to access and many other repair companies refuse the work. Luis and Carlos were exceptional. They were respectful, efficient and friendly. They did a thorough system assessment and answered all my questions/concerns. Fees for initial inspection are very reasonable and they provided repair estimates quickly.My pups 100% approved and I highly recommend Bill Frusco especially for owners in Philadelphia that have hard to access units.
Nick Litchfield
2 months ago
My Technician was Amir. Excellent service, friendly, professional. The office staff is great too. One of the only companies I called that actually answered the phone and they keep you updated with info on the technician’s availability and when they are on their way. Will definitely use again and recommend.
Vallery413 Grateful
4 months ago
Called for service early morning, received voice message service. An hour or two later, received a call back. They were able to come out the same day to diagnose the plumbing issue quickly. Technician was knowledgeable, patient and kind. Excellent communication with the company during the process. Would highly recommend them to others & will utilize their service again.
Anthony J. Pazdan
4 months ago
Although the determination of the problem won't be known until Monday (12/26), I do like the plumber Jim W and hope to see him again soon. He's good, calm, and makes an old man feel confident in calling for service. I wouldn't mind asking for him personally when I need plumbing work done.
I had Frusco Plumbing come out before Christmas to repair my toilet. It was right before Christmas and was glad that they could come out and repair it on 12/23/22. Well my toilet broke last night and Frusco Plumbing came back out and repaired it. There was no charge as it was considered a call back. I am so happy that Frusco Plumbing stood by their work and did not charge anything for the call today. That made my day. Thank you.
Bill Frusco Plumbing is very responsive and has a friendly and professional staff. I have mostly had a positive experience with them, except for a few occasions when scheduled times were not kept. The prices are high but they are decent and honest. You know they will take care of you.
Both John and Matt came out to work on the garage hose faucet repair. They were both pleasant, efficient, professional and knew their jobs well! I continue to use Bill Frusco plumbing for this very reason…a job well done always! And the office staff especially Riley and Molly deserve a good review too as they took excellent care in getting me an appointment right away! As always a local small business that you want to give your business to!
Rich McCaffrey
2 months ago
Provided fast service in and out of our house in an hour and thirty minutes. Technican was friendly, courteous, and prompt with his work. He took time to show us work he performed and then made sure repair was working before he left.
Zach English
4 months ago
Luis and Jeff worked diligently to fix my water heater as quickly as possible. They were professional and respectful and now my heater is as good as new… Thanks Bill Frusco Plumbing and Heating
Joe and Jeff were professional and courteous. They understood the few problems and knew how to resolve them. Bill Frusco Plumbing toll good care of us. A shout out to Molly, who coordinated my service.
Frusco Plumbing is fantastic! I had an additional two issues that required repair. This is my third request for their services. Joe C is wonderful, and I usually request his repair expertise. His assistant Jeff is conscientious and helpful. John has also shown to be very knowledgeable. In March I had a leak that happened because of faulty work done by a construction crew in 2008 in my second floor bathroom. The toilet flange was flush with the tile causing a leak into my dining room ceiling from a worn toilet seal. My 100 plus year-old house made the repair a challenging one, but Joe and the crew labored until it was repaired properly. Today's job was repairing an old slightly leaky shut off valve that serves the main water line in the basement. Joe C took care of the issue.In an old house things crop up but I will call Frusco only for my home plumbing issues.By the way, Riley and the ladies who answer the phones are considerate and friendly. An all-around positive experience every time.
Albert Mastrosante
3 months ago
Water heater broke at 1:00 pm. Called. Jim arrived at 2. New water heater by 6. Jim was very courteous and professional. He explained what was needed, and the cost. Everything looks good. Wouldn't hesitate to call Frusco again.
Danny and the team at Frusco are exceptional! I've used them a number of times for service at my rental properties and they are always responsive and the workmanship is excellent. I'll continue to use for any project/service needs.
Matt was super polite, very respectful of our living space, and extremely knowledgeable. A stray bullet went through the front of my home and through the back of the house hitting a water pipe. He knew exactly where the pipe was hit by sound when turning the water main back on and Repaired it with minimal damage surrounding it. Just floored with how this guys made such an awful situation much easier for me. Thank you Matt.
Denise Hardiman
4 months ago
Amir and Tom were very polite and courteous. They finished the job quickly and professionally. I called this morning for service and they arrived rather quickly. Definitely recommend them.
Sharon Woodridge
4 months ago
Dan Paul did an amazing job. We had an emergency leak with water running everywhere. He quickly ascertained the problem and fixed the situation. We are definitely going to use this company again and refer them to family and friends..
rexford richardson
a month ago
The technicians came on time, and they had all the required parts to do the job. It took about 2hrs to finish the job. They cleaned up after themselves and removed the old water heater. They explained what the new parts were and what they did. A little pricey but it all works and no leaks. I am happy about how the job went. If I need a plumber in the near future I will call Bill Frusco again.
Megan Brennan
5 months ago
Joe was awesome! Very friendly and professional. He fixed three different issues for us and was very efficient. Left the workspace very clean. Our dog loved him too:)
Lauren INKER
5 months ago
Yes, they both worked very hard here. It was a very heavy water heater and getting down our staircase was not an easy feat, but they managed 2 succeed and we now hav a working new heater. Thank u 4 ur prompt service, I will keep u on as my plumber 4 the future. My daughter lives in Bristol and she had used our last plumber, but we will sign both properties up 4 any future occurrences. Both young men were considerate of our home as well.
Jessica Miller
3 months ago
He is deff a great worker! So glad he was able to come out and tell us what is wrong with our drain! I’m so happy he was able to
Help and will be able to come back out and fix our issue! Wonderful work!
Frank Bachmayer
4 months ago
Our pipes were frozen overnight, and Frusco plumbing arrived 1 hour after we called them on Christmas Eve. They explained to us what the problem was and the pipes were working in 30 minutes. Outstanding job. Ty
Margaret Walker
2 weeks ago
I called Bill Frusco plumbing on Saturday, 4/29/23. The representative took my information about a toilet leak and let me know when a plumber was available. John R. came around 10am that morning, looked at the toilet and gave me options of replacing toilet or rebuilding the toilet. He explained the what was needed either repair. Once I choose to have toilet rebuilt, John R. Let me know that he would have to get parts for it. The repair was finished byb12pm. John R. Was courteous and prompt in his explanations. Thank you very much!
Tricia Topley
3 months ago
The communication from Frusco Plumbing and Heating is excellent. You receive phone calls, texts and emails regarding appointment. They were able to help me very quickly:) I would recommend them for service.
Paulo Estudante
3 weeks ago
Bill Frusco Plumbing provided great service. Their Tech Dan was on time, provide me with different options, worked quickly and efficiently. He was also very polite and professional.
Sarah Caramanno
5 months ago
I have used Frusco’s for many years for various plumbing and hvac repairs and they have always gone above and beyond with their service. On this occasion, the furnace wasn’t working. Danny came right over and figured the problem out. A short time later, Mark came back with the part and fixed it up! I am grateful they fit me in the schedule so quickly and the great job they did!
darlene haines
a month ago
Nick came to my house on time. He behaved in a professional manner. He listened attentively as I explained about the water leak coming from my downstairs archway ceiling. I thought it stemmed from my shower, but Nick discovered the leak came from the pipes under the bathroom sink. He made repairs without a problem. He had a pleasant attitude. I will ask for Nick again if plumbing is needed.
Charlie Johnson
4 months ago
John the tech who came out did an outstanding job. He was very courteous and helpful. He explained everything in detail and cleaned up after himself. Alex his partner came to help and was also fantastic.Frusco has a great staff and have use them a few times since we moved in to our home almost 5 years ago.
Marian Haruch
3 months ago
Joe replaced my leaking hot water tank this morning and he was absolutely fantastic. He arrived exactly when promised and was friendly and efficient. He was finished within two hours and I couldn't be more satisfied. Thank You Joe!
Melanie Frederiksen
3 months ago
Excellent customer service from initial phone call to when technician finished service call. Amir was polite, courteous & explained what he needed to do & the cost.Provided his service in a timely manner.
Daryl Boorse
4 months ago
I met Billy just today and I was really impressed. As my wife knows I’m not easily impressed. He was very polite and noticed I belonged to Sandy Run Cc and knew my wife’s cousin Tom Mazza and his son Nick. We went over the work in short time and before I got Home I had my estimate 10 minutes. We will be going forward with the work as soon as the HOA approves my Alterations Request Form. Thanks
Dan & Jeff proformed the work quoted earlier. Excellent job! Again, Five Star, A+Matt is professional, polite, knowledgeable, Five Star, A+He quoted me the major emergency job and the small job I've been putting off - I know the job will be done right, I've used Frusco before ?I'll be getting a new water heater installed with overflow tank, and work done on my ancient bathtub piping.
Cindy O'Neill
4 months ago
Office was very responsive to my call. Hooked me up quickly giving 2 hour window. Joe covered his shoes upon entry. Very polite. Very knowledgeable. Quick same visit repair. Thank you!
Shell Watkins
a month ago
Dan explained everything so that I understood. He was efficient and cleaned up after repair. This was my first experience with Bill Frusco but if I ever need work done I will use them.
Great job Dan!
Carolyn Barker
4 months ago
My heater stopped working and I refused to go back to the company that installed it 5 yrs ago because of their shoddy work & the nightmare they put me through when the ac unit went bad after just 2 yrs. I just used Frusco for my hot water heater again in the past week so I called them back for my heater & glad I did! Danny did a great job correcting the problem and replacing the fan, etc. He’s a very courteous guy and knows what he’s doing. Keep up the great work!
Joe did a wonderful job . I would recommend him to anyone. He was fast, kept us up to date with the repair. He cleaned up after the job was complete.
Matt was punctual and quick. He easily detected the problem in our bathroom sink and quickly acted to fix it. Matt even made some helpful recommendations in order to prevent the issue from recurring. I'm glad we called Bill Frusco plumbing.
Julia Hainsworth
a week ago
My HVAC system was replaced. Mark and his co-worker were professional, polite and thorough. Mark explained all the work that was done and even went what I believe was above his job and removed a large concrete slab the original A.C. unit was on, which I really appreciated. Thank you Mark! I would recommend Frusco to anyone.
Brandon Snead
3 months ago
John arrived on time, gave me lots of options and seemed genuine when giving advice. Lots of companies just push for the highest priced options and try to scare you into making an immediate decision. Bill Frisco gave me several options and explained the pros and cons of each. From the person who booked the appointment to the person who inspected and provided estimates, communication was excellent.
Bill Frusco Plumbing always responds to our calls quickly and communicates when the technician will arrive. Today, we had an old toilet replaced. Our technician, John B., worked quickly and efficiently, answered our questions clearly, and was professional and friendly throughout. Highly recommend.
Jeanne Drake
2 months ago
Technician was very thorough. There was more than 1 leak that I didn't even know about. Explained everything and answered all my questions. He also came out as soon as I called. Am scheduling the job with them!
Kristi Michelle Rivera
a month ago
Brendan our technician was Excellent! He came out for a consultation/free estimate for ventilation fans and installing a nest thermostat.
Took the time to answer all our questions.
Very knowledgeable!
Bonnie Hofkins
5 days ago
He did a fantastic job and we had total confidence in him. He was extremely professional and explained everything very well to us to help us understand the repairs better.
I had our first visit for a diagnosis. I was very pleased with Amir. He was knowledgeable, professional and thoroughly checked everything. I am going to review the estimate with my husband first, before going ahead with the work.
Michael Skokowski
6 months ago
Jimmy W did an amazing job and went above and beyond to make sure the HVAC and hot water heater were repaired. He took the time to explain everything in great detail of what he was doing while also quick to run and grab additional parts when needed. Highly recommended stellar service thank you!
Judy Greenberg
4 weeks ago
Matt and his partner John did an excellent job. I am very pleased with their work. They were very professional. I will definitely use Bill Frusco Plumbing again.
The Crew arrived on time, was courteous and willing to answer my questions while walking me through the work that needed to be done. They finished in a timely manner and cleaned up the work area far beyond my expectations.
Gabriella Iacovetti
a month ago
Dan arrived when he was supposed to, discussed what was wrong and then we let him proceed with the services we needed in order to have a functional kitchen. He worked neatly and so far, everything is working great.
Joe was very professional. He fixed our kitchen sink with ease and even answered questions about another project we had planned, of which we will gladly hire him for again in the future.
John came and let me explain the problem and then he when to work. I had a few plumber come out and they didn't explain in detail what was needed and showed me the problem. Straight shooter with the details and very knowledgeable.
Robert Ehlenberger
3 months ago
Mark B and his team did a great job for us. Quality work, professional and friendly and left everything clean and neat. The communications from the company were excellent. Price was fair, and no upsell pressure.
William Seifstad
2 months ago
Nick and Dave helped replace some very old and shoddy gas and water pipes/connections needed for my washer + gas dryer installation. They were quick, thorough, and Nick talked me through a bunch of different options we had for the job. This was the 2nd time I used Bill Frusco and will definitely reach out to them again in the future if I need them again!
Charlie McCairns
2 months ago
I had Dan come out to figure out why my heater wasn’t working. They gave me a time frame and they came out on time. Dan was very nice and professional and was able to figure out what was wrong and fix in a very timely matter. 5 out of 5 stars. Will be using them again
I’ve received service from Amir and John on 2 different days. They were both very professional and knew their job very well. I will definitely use Bill Frusco’s plumbing service again.
5 Star rating for Nick my service technician and Brandon the first team for my plumbing repair on pipes leading to my sewer line. Then we needed more help on the job, so Izzy and Eugene joined to help correct the plumbing pipes from the kitchen. I give them a 5 Star rating, too. They install a saniflo pump and other piping needed for the laundry room drainage, while Nick & Brandon worked on the kitchen garbage disposal, venting pipe and the new plumbing from the kitchen sink. They were all very nice to work with. The job had some surprises, but the guys stayed for 12 hours to make sure it was done right and working properly, they cleaned up and made sure we were satisfied with the work before they left. We would do business again with Bill Frusco Plbg.
Kimberly Robinson
5 months ago
Luis had to come out because my new heater was leaking water. Him and the guy that showed up with him( sorry I forgot his name) were very patient. They took time to hopefully solve our problem and waited to make sure the heater was no longer leaking water. I hope he has fixed the problemOther than that, the heater runs great.
Peg Wilsbach
4 months ago
Bill Frusco Plumbing representative was timely, professional and great. The team who replaced our water service were professional, thorough, very attentive to cleanup and wonderful. They worked hard and completed the work to our satisfaction. Thanks!
Amir is cool and a hard worker. Knows his stuff too. Did everything we asked him to do to try and buy us some time before replacing our crumbling, root invaded drain pipe. Through persistence, he managed to clear the line enough for us to have some flow out of the house and not all of it running unto our downstairs bathtub (yuck!).He quickly got us a VERY reasonable quote for the drain replacement and got it scheduled for the end of the week (just a few days from now). So far, very happy with all the work by Amir/John/Bill Frusco. They care and it shows.[Added 20230316] Since my initial review, Bill Frusco replaced my sanitary drain pipe, storm drain pipe, and water supply line. They did a superb job of navigating around cars parked in the way that ignored the temporary no stopping signs they posted the night before. They got the job done!And, because when it rains it pours, our 10 year old water heater failed a few weeks later. Called at 7:30AM, they were here before 10AM, and by 1PM, we had a brand new one/hot water again.Can't say enough good things about these guys. Thanks to Amir, John B, and everyone else for all their hard work at our place. Special call out to Tommy. He's one hell of an assistant and a very hard worker!
Rick MacNeal
3 months ago
John B was fabulous. He explained everything and offered suggestions to avoid future problems. He arrived as scheduled and got to work immediately. He assessed the problem and had it fixed in a few minutes. John B was great
Rose Marie Lange
4 weeks ago
Billy came to service my air conditioner yesterday which had been on the blink. He was very knowledgeable, courteous, and professional. He diagnosed what he believed the problem to be. So the work was going to be completed the following day. I was told by Bill that it would be either him or Danny who would be coming back.So Danny came to my house today. Danny was great. He spent many hours analyzing the situation. Danny is hardworking, very knowledgeable and professional. He is taking the next steps to have my problem resolved. Thx again for all your hard work Danny.
ASA Expediting
a week ago
Amir was awesome! He explained everything. Offered a suggestions. Explained what could happen. Very polite, and great customer service skills. Thanks Amir!
John was professional and fast. The price was reasonable and he even helped me put a surgery cone on my kitten. Truly a lovely man from a trustworthy company.
Margaret Stanton
a month ago
Very good work. Pleasant worker. Joe knew just what to do and he got the job fast and with a great smile.
William Terpeluk
3 months ago
A leak from an upstairs shower was detected after several years of non-use. I was able to schedule a technician for the day after the phone call. John B. quickly diagnosed the problem and resolved the issue as part of the same visit. Quick and quality service!
Patricia Hagerty
3 months ago
Jim and Jeff did an excellent job. They were very knowledgeable and finished the installment of the ice filter quickly. I will recommend Bill Frusco to all that need a plumber. Thank you.
Margaret Pluta
6 months ago
Amir was wonderful! Did a great job for a very exceptional price. He was very professional and courteous. The man knows his craft quite well. Determined quickly where the blockage was, and worked on freeing the clogged drainpipe. I recommend Amir who works for a fine company at Frusco's Heating & Plumbing.
The technicians came early and the technician explained what is needed, and why. They installed it and explained the process of why it was needed. The old toilet was showing signs of damage and if not replaced could flood, so their experience proved helpful & what was needed. Very helpful gentlemen.
NICK was professional, nice and did a great job. He answered all my questions and after he was finished…he cleaned up his mess. Totally using them again.
Helen K. Black
a month ago
Joe did a wonderful job. Fast, efficient, clean. Area is dry. We are grateful to Frusco Plumbing Company.
Mark was very professional and conscientious. He showed up on time and made sure our new furnace was installed properly. This was a very positive experience.
Joselyn Erazo
4 months ago
Amir was very professional and knowledgeable! He explained everything that would have to be done, why it should be done and left nothing out. Very nice guy!
Rick Schmidt
5 months ago
We were opening a 6 toilet bathroom that was not used for years and we knew there may be more problems once they started. 4 guys spent the week and when they left we are up and running.We even had to make last minuite adjustments and all was well.. Thanks Bill, Thanks Danny, Issi and the rest of the crew.
Couldn’t ask for more. Service scheduled for next day after my call. Staff friendly. Joe was on time and professional. Sink drain pipes replaced and new pump installed. Everything done quickly and neatly. Joe’s attitude was the best. He is not only skilled at what he does but he is upbeat and happy. Totally made my day!
gina labrosciano
3 months ago
I am very happy with my service today John was very professional, informative (answered all of my many questions) the response to my call was excellent. Many Thanks for outstanding Service.
dolores bryant
a month ago
Dan was the consummate professional who went above and beyond to change gas line and install new dryer. Highly recommended. ??
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