Description
Call Roto-Rooter when you need plumbing repair or water cleanup services. We offer 24-hour emergency service for plumbing or drain cleaning services at night, on weekends or holidays, plus we provide FREE over the phone estimates.
Roto-Rooter has served homeowners and businesses in Tulsa since 1972 and is known for professional emergency service. Our uniformed, licensed and insured plumbers will fix your kitchen or bathroom plumbing, clogged drain, toilet repair, burst pipe, water heater repair and every other plumbing repair service - fast. And, we will professionally clean up all types of water problems, like flooded basements. Call us when you need any plumbing, drain or water cleanup services.
SERVICES
Drain cleaning, Faucet installation, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump installation, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Aerobic Systems, Backflow Device Testing And Installation, Backflow Inspections, Backflow Meters, Backflow Prevention Devices, Backflow Testing, Broken Or Leaking Pipes, Car Wash, Catch Basin Cleaning, Catch Basin Pumping, Catch Basins, Cleaning Pits, Tanks, And Sumps, Commercial & Industrial, Commercial Backflow, Dependable Service, Disposing Hazardous Materials, Drain Fields, Drain Lines, Drain Pipes, Engineering Services, Environmental Emergency Cleanup, Freezing Pipes, Fresh Water Supply, Frozen Water Pipes, Gas Pipes, Grease Buildup, Grease Trap And Liquid Waste Pumping, Grease Traps, Hydrojetting & Vactor Cleaning, Install And Repair, Irrigation Systems, Leak Detection, Leaking Joints, Line Detection, Line Repair And Replacement, Outside Hose Bibs, Potable Water System, Pressure Water Jetting, Prevention And Repair Services, Preventive Maintenance, Pump Out, Re-Piping, Removing Accumulations From Remote Or Inaccessible Areas, Repair And Replacement, Repairs And Replacements, Residential Commercial, Roof Drain, Root Infiltration, Roto Rooter, Schedule Service, Septic, Aerobic & Grease, Service Calls, Slab Leak, Supply Pipes, Traditional Repair, Trenchless Repairs, Water Leak Detection Equipment, Water Leaks, Water Main, Water Supply, Waterjet Maintenance, Yearly Maintenance, Septic system installation, Plumbing, Remodeling, Sewage cleanup, Water damage-related cleanup & repair, Water damage-related mold removal,
Reviews
Will did a great job & got everything taken care of!
Cameron Adams
9 months ago
I highly recommend the team athlete. They were responsive, efficient, and fix a problem that another plumber left behind. You cannot go wrong with this team!
Our service guy was Jacob he was very nice professional and courteous! Definitely recommend Roto Rooter and Jacob
P.S to Roto Rooter….give this guy a raise!🙂 he’s awesome
Nathan Pattison
3 years ago
Jess, the plumber who showed up to help us with a clogged pipe, was very helpful and efficient. He was in and out within a half hour and even helped me carry a damaged commode to my truck. Our family will be using Roto-Rooter again any time we have a plumbing issue.
You have some fine individuals representing your company. Sam and D.J. are very thorough, very courteous, and very professional. From now on, I will call Roto-Rooter for all my plumbing needs.5/14/2020- D.J. and Sam once again did a great job! Diagnosed the problem and replaced the busted drain pipe. They actually made it better than it was originally. Thanks again!
The young man was very competent and did exactly as was needed to try and detect the cause of our problem, evidently a water leak between the meter and the home. He told us he would get an estimate worked up for the further work needed. We are now awaiting the estimate for work to continue.
Antoine Wilson
a year ago
Tyler and the gentleman that came with him (I can't remember his name) did an amazing job replacing all of our PVC tubes for our kitchen sink. They were courteous, knowledgeable, and explained every step they took to complete the job. I will definitely call Roto Rooter again for my plumbing needs!
Mary Wafer-Johnston
8 months ago
I had major problems with my aerobic septic system that a different company installed. DJ and crew showed up when they said they would. DJ explained all our options and costs ahead of time. They didn’t mess around and got the job done and equally important, cleaned up after themselves. I won’t use anyone else for all my plumbing needs.
David was thorough, quick and did a great job! Very congenial and answered all my questions. I will definitely be using him again at Roto Rooter.
Jeremiah and Paul were prompt, professional and did a superb job getting us out of a jam where another plumbing company left us hanging for the weekend with a stopped up house, after three days of jacking around and leaving us for the weekend with a plugged up house! Jeremiah and Paul came in and assessed what was going on in short order and even found a long forgotten clean out hidden under our back deck! They were very knowledgeable and did an excellent job troubleshooting. They also communicated well about the problem and solutions. On top of that, they also had to come on Saturday night in freezing weather and we're undeterred. Thank you is not enough to say when you are four days from Christmas with a clogged sewer main and people on the way for the holidays but I will say it again anyway....THANK YOU! THANK YOU! THANK YOU! MERRY CHRISTMAS!4/15/22 Why do plumbing problems seem to happen right before a holiday? Let's change the old nasty toilet seat turned into replacing the shut off valve, toilet and a cracked flange. Just the gift that kept on giving!Thanks again to the team at Roto Rooter. Professional, quality work again. Jordan was our tech and he did a great job! He even put up with our sweet, but nosey, dogs! It says a lot when your dogs love your plumber!Highly recommended! I've used many plumbers and have appreciated these guys way more than any others. 👍👍👍
Krystal Hefner
a year ago
Very quick to respond to my online inquiry for service. They had a plumber out by 8:30am the next day. As always the plumber that provided the service was very kind, helpful, and communicated effectively.
Only one that returned my call. Other two is not reliable.. Allied and Mullins Plumbing I would not recommend.. Mullins never returned my call, Allied was to busy putting in a hot water heater to answer my call....
Angela Chandler
2 years ago
Buddy was awesome. He not only unclogged the drain but worked until he got the toy out of the toilet that my kid flushed. Then he replaced the toilet and cleaned everything up. Pricing was reasonable. I definitely would recommend him to anyone.
Marcus Albrect
5 months ago
I'm an elderly man and becoming forgetful and was so at ease with the courtesy and explanation of the service I would highly recommend this to anybody who's retired vet like I am thank you so much Eric for coming out and doing this thank you once again
My main drain line backed up. I called Roto-Rooter Tulsa. They answered my call, found someone to help and gave me a quote. The plumber was here in about 30 minutes. He fixed the problem and answered all my questions. He was professional, clean, and friendly. Definitely recommend.
Janet Picorale
2 years ago
They were really great. We had Roto Rooter out at our house and they spent a lot of time finding and fixing the problem. We use them if we have problems at our 5 rent houses. We just used them again to replace our sewer line. They did a great job. Very nice and friendly.
Susan Richmond
2 years ago
I had no water due to frozen water line. They sent a technician out who attempted to heat the water lines. He heated the same places I had heated the week before. I still have no water. I will have to wait for the ground to thaw. My meter and water lines were only 10 to 12 inches below the ground, which is why they froze, even his giant kerosene heater couldn't solve my problem. The technician stayed for 90 minutes, and I was only charged the minimum fee for the call.
Walt Secondine
11 months ago
Aaron was extremely professional and knowledgeable. He genuinely cared about making sure my drains were clean. RotoRooter has been around since I was a young boy. There is a very good reason for their longevity.
Susan Terracciano-Maulsby
2 years ago
The young lady that I talked to about my plumbing problem was very kind and professional. I enjoyed our conversation.From the time I called to the time Tyler arrived it was about35 minutes. He cleaned out the roots from the line in my backyard quickly and efficiently. He told me about other services that are available. .He was professional , kind and courteous.
Cheyenne Winfrey
11 months ago
David was so kind and knowledgeable. Definitely helped me today with his prompt service and fixed the issue.
I had an overflow in my garage from my washing machine. My bathtub was draining slowly too, so I setup an online appointment to have Roto Rooter come and take a look at the situation. The serviceman, Blake, from Roto Rooter fixed both of my plumbing issues in a jiffy.
Stilwell Band (Randy's Account)
4 years ago
The technician was fast and friendly, and did a good job. That was easy and couldn’t have asked for more! And I love that you can use any form of payment, though I wish I could’ve known that in advanced just so I wouldn’t have to worry about it.In the midst of never ending robocalls, phone call confirmation seems to be a tough way to deal. Not to be white privilege, but we are constantly busy people and we get too many robocalls to deal with that.It’s been more than a whole month of working on this issue of getting help with our sewer problems and I wish I wasn’t constantly working, but it is necessary to pay for such fixes.Having specific times to be home would make it easier as well, or at least mentioning the 30 minute confirmation system every time would make it a lot easier, or even then, just using the 30 minutes system by default. Plan it like a meeting, and if it’s a bigger problem than the 30 minutes, leave a delay time message.
Isaac was prompt and friendly, and took care of my issue quickly. I wish all the service people that I have to deal with were like Isaac. I am 100% satisfied, and I will use roto rooter in the future.
Angelia Garrett
2 years ago
Pipes from my water heater to the house were frozen. I called late Saturday afternoon, and someone was here within a couple of hours. Jess (nice guy!) fixed the problem and gave me information to help prevent further issues. (My dad said never run the hot water to prevent frozen pipes, just the cold. I think that was more about the gas bill, but we lived much further south then.) Lesson learned! I felt that the charge for the issue was fair considering the time taken and the fact it was on the weekend. Lisa in the office is a jewel, too! Very happy with the service and prompt response. Highly recommend and will call them again.
Called to get my AC serviced in my new home. I was expecting to wait at least a week for an appointment but they sent someone out immediately, within 1 hour. The technician was really friendly and he did an excellent job. Will definitely use this company exclusively.
Called on a Sunday before Labor Day and was given the option of repair service that day, on the holiday, or on the next business day. Lots of options!Received a call on the first business day following the holiday to schedule a service..Received a followup text BEFORE the technician arrived giving me a picture of who to expect.Technician was professional and explained what he was doing and why.Will definitely use Roto-Rooter in the future and recommend without reservation.
Called for same day appointment for a septic tank issue. They arrived 3 hours later and the tech Kerry was able to quickly resolve the issue and provided me additional information on tank care. He and his assistant were professional and fast. Cost was very reasonable. I would recommend.
Leslie Sherwood
a year ago
WOW! First word I can say! Wallace went above and beyond to help my issues in my newly bought home. Nothing like buying a home and 3 weeks later you start to have plumbing issues. With my worries, anxiety, and frustration kicking in I began to research in the Tulsa area. I called multiple businesses to whom the only one with kindness and willing to come on a Sunday was Roto. They have the best customer service in this field Hands down!! When Wallace arrived at my home he automatically introduced himself with a smile and willingness to help. It made me feel like a big brother coming to save me. Lol. Not only did he fix the main issue he looked over other things that needed to be fixed and solved those problems right away as well. I will definitely be using Roto from now on as I go through this phase of owning my first home and even future homes. Wallace and Roto thank you all so so much for putting my mind to ease and you all have a forever client in me. Blessings to you all from the phones to Wallace.
Blake Robert arrived at the expected time. He was friendly and professional. He unclogged my bathtub and applied root killer. He.did a great job. I have no complaints.
They were quick to have techs dispatched out and quick to fix the problem. Reasonable pricing as well. Will definitely use them again.
Shalyse Tuttle
2 years ago
Everyone I spoke to was extremely helpful and professional! The guys who came and worked on my sink were friendly and informative. Definitely recommend and shout out to Blake for being so great!
Beverly Tappen
4 years ago
Both times that I used Roto-Rooter I was very pleased.The techs were very informative and considerate of me and my home they got right to the job and wasted no time figuring out what was wrong and completing the job. I am very pleased. The cost was reasonable and I will continue to use Roto-Rooter for all my plumbing needs.
RotorRooter responded in timely manner and diagnosed the issue being with defective wax rings on both bathroom toilets. The replacements will address the problem. The cost for service call and parts were reasonable. I would this service again.
Katie Prentice
6 years ago
This morning, Josh from Roto-Rooter came out for a scheduled appointment (made two days ago for a non-urgent issue). The office called when he was on the way and I also got an email with his picture so I knew who was coming (fantastic idea!). I had requested assistance with my new-to-me-house-fireplace gas starter line and Josh did a thorough examination to figure out what was happening. Josh was careful and neat and while no one ever wants to call a plumber, I am confident that Roto-Rooter is the right choice for me for all my plumbing needs. (I have had them out once previously and was also very satisfied after work on the bath shower and sink drain!)
Amanda Panda Bear
3 years ago
Friendly plumber very knowledgeable. Showed up exactly when he said he would, went out of his way to fix the problems. Did a quick job that required extra that he that he didn't charge more for. Sent a nice thank you card even. Will be using them again
Ashlee Francisco
3 years ago
Very professional. Terry and his trainee were very helpful. Went the extra mile to take care of a few sticks on the roof for us as well. Thank you roto rooter for great experience.
The bathroom drains started backing up while I was in the shower. The more we plunged & flushed (shower & toilet), the more it seemed to back up into the separate tub & sinks. Then we realized that the kitchen sinks were backing up, the other bathrooms were overflowing - and the garage, too.Called the number I found online. At first I felt a bit put off when told that they would call me back when a technician is available. With no idea or other options we shut down every thing until we'd get that call.We were pleasantly surprised when called back 10 minutes later and told that a technician was on the way. He arrived barely 5 minutes later.In less than 2 hours the main drain was cleared and he was packed up & ready to leave. The technician's name was Paul Sauvie - he was very professional, knowledgeable & courteous. I would highly recommend him if you have a future need for their services!Dan HilbertBroken Arrow, OK
Most affordable, honest plumbers I've ever known (next to the Mario Brothers).
Nicole Urbanavage
5 years ago
I highly recommend this company for your plumbing needs. I received a text that the technician was on his way, and the text included a photo of the technician, which I really appreciated! Although it's probably rare for someone to impersonate a technician, you never know, and I really appreciated this extra touch of security. They got right to work and fixed my clogged main water line within 30 minutes. I was also in need of a clean out to be installed, and because they had to find it anyway, they were able to install it for me for a minimal additional cost. My total bill was very reasonable. True professionals - friendly, knowledgeable, and respectful. I will definitely use them again!
We had issues with the master toilet. I called a plumber I had used in the past, told them it sounds like a venting problem. Technician came out and cleared the clean-out drain, and two days later we had the same problem. After two days, they said they could come back out, but they would charge me again. I asked if they had checked the vent and was told it was against Oklahoma law for them to check the roof vent. I called Roto-Rooter and they sent a technician within an hour who checked the roof vent and fixed the problem, and said he had never heard of any law preventing a plumber from clearing a roof vent. Great service.
my main sewer line was clogged, was backing up, Roto Rooter got it unplugged and cleaned out. excellent job, i would recommend this company for any plumbing needs
Our Service Man David Morgan Was Very Professional, We Had A Difficult Drain Problem, And We Are On A Septic Sewer System, But Our Serviceman Was Able To Find The Issue an Fix It In A Timely Manner, I Believe He Was Very Knowledgeable About our Systems And Was Able To Find An Repair Our Difficult Problems!I Would Not Hesitate To Call David Or Roto-Rooter Again For Any Repairs!Thank You David!From Maxine H.
I always use Rotorooter for my home and rental. They come out quickly and are professional. My technician was super friendly and got the job done!
Called on Friday (4/17) was offered a COVID-19 $30 discount. Called back to schedule on Saturday (4/18) and was told that they would not honor the discount that had been offered. This was mid-pandemic, which I pointed out. I asked if I hadn't called on Friday, but was calling for the first time on Saturday would they offer the discount and was told no. As I asked if there was someone who could make a decision, the person who answered the phone became defensive, rude and unwilling to help. It is bad enough that these people cannot state what the price will actually be, but to not honor their word and to be rude is unbelievable. Never use this company.
Given the “crappy” situation, this was the best outcome I could hope for. They quickly got me scheduled and gave me a call when a tech was on his way. I received a text and e-mail with both his name and photo to ensure I knew who would be entering my home. He communicated well and fixed the problem quickly.
Main sewer line from my house needed to be cleared. Very fast, friendly and professional service. Prices are excellent. I will definitely be using them again in the future.
Rebecca Tanner
a year ago
The Roto-Rooter representative was very professional and effective. He was also very kind and courteous and knew what he was doing. He resolved the issues of the drain in my bathroom sink and tub. Oh sorry please been satisfied with this service
Daniel Brownlow
3 years ago
Had a sewer back up. Tried calling 3 companies, roto was the only one who answered the phone and was able to get someone out same day. Service was reasonable for what I expected, and actually cheaper than a competitive company. Will likely call again for issues.
The technician was at my house within 2 hours of my initial call on a Saturday morning. He was professional, polite, and quickly got my leaking shower problem sorted. Jordan earned them a customer when it comes to my future plumbing needs, emergency or otherwise.
Morgan Kizer
7 months ago
They got us scheduled right away and were very upfront about the cost and what to expect. Blake was our technician, and he was professional, friendly, and got the job done. I would recommend using Roto Rooter of Tulsa to anyone having plumbing problems!
My grandma had a plumbing emergency on a holiday weekend. A pipe behind the toilet was rusted so we couldn’t get a valve on it and it required her water to be shut off. I called 11 companies to find someone to come out and do the job, 2 answered and I left at least half a dozen messages. Not a single one called back. I called roto rooter, they picked up and said they would dispatch a tech out as soon as one was available and before we even got off the phone dispatch said I just checked and it looks like I have a guy available. I said great! She said I’ll send him over. He was there within 30 minutes, he didn’t have the part needed so he MADE IT. He was quick, efficient, polite and knew what was he was doing. I’m very impressed at the level of customer service we received. From the initial phone call to the tech to the price we paid afterward. We will definitely be using roto rooter for future plumbing needs and everyone else should too!
Kristin Bryant
3 years ago
Roto-Rooter was extremely prompt in responding to our clogged French drains. Their technician worked without giving up until he could find a solution to our problem. He was friendly and professional, and was able to explain to us the problem and how he resolved it. Would recommend Roto-Rooter to friends and neighbors, for sure.
Amanda Vaughan
3 years ago
Dallas, my technician, was knowledge and personable. He spent extra time to detail the rest of the line even after he found our clog. He wanted to make sure since our lines travel back fairly far. He didn't find anything more, but I appreciate the added effort he gave to make sure we didn't have to call them back again too soon. The actual bill was less than my estimate which I also appreciate! They could have been here the same night I called, and sent me a picture of our technician before he came in the morning so that I knew who would be knocking on my door. I would recommend rotorooter.
Called 3 plumbers none could get here till next week.One wanted an emergency fee Friday afternoon.Called Roto Rootor and they had Luke here in 30 minProblem fixed in 15 minBest service ever. Will call them first next time
Mary Cantrell
4 years ago
Called the day before our 4th of July gathering, and they sent someone out immediately. Bobby was super-nice and fixed our clog in no time. Made sure everything was draining well before he left. I will definitely use them again.
Sandra Elleman
a year ago
Tyler was very professional, friendly, and knowledgeable. He explained the process, and kept me informed every step of the way. I appreciate the good work he did.
rita abdul-kareem
2 months ago
Called 3 plumbers listed in vintage newsletter, no response. Called roto rooter, they came out the same day, fixed toilet leak, no problem. Technician, Dalton was both professional and knowledgeable about what was needed. Will call them again instead of trying to save money. Saying is so true, you get what you pay for...extremely satisfied.
Awesome experience all the way through. Making the appointment was super easy and our problem was fixed the same day. Repairman was super professional and polite even when our flushing plastic crabs down the toilet daughter presented herself. All around great service for what I felt was a reasonable price for the convenience and speed. I would highly recommend it.
Callie Stilley
5 months ago
Fast, friendly, professional service. I really like the way they text the name and a picture of the technician so you know exactly who to expect. I also like the way they reliably fix my plumbing problems.
Alisha Shalon
4 years ago
Always great service. I had a really awful experience with another plumbing service when I first purchased my home 5 years ago. After they left I called Roto-Rooter and they were able to fix the problem in half the time, with half the people, and half the cost. They've tried to save me money with long term fixes when able, and when not possible, they're always more affordable than other companies for service calls - even on a Saturday.———————————9-18-18 update. Today I had the pleasure of using True Blue for HVAC issues. Absolutely as expected from RR - great service and four days faster than the company my home warranty referred me too. Worth paying out of pocket for quality service. Thanks Kayne!
James Crawford
2 months ago
I placed an order online last night at 5:30 for a blocked drain. I received a call at 9 this morning informing that Blake was on his way to our house. He arrived about five minutes later. Blake was professional and thorough. His machine kept stopping because the breaker would trip but he continued on until the job was complete. He left us a bottle of pipe maintenance to add to our drains to help prevent future service calls. In the past we have been left with a mess in our bathroom from the plumber pulling the toilet. This time all work was performed outside and no mess after. If Blake is an example of the quality of plumber you get when you call Roto Rooter, then I would definitely recommend them.
I called this morning for clog causing my whole bathroom to flood. They were able to get me on the schedule same day. My technician, Terry was professional and knowledgeable and explained everything clearly. He gave me advice on how to avoid future problems and different options for future line replacements. There were no surprise costs and over all cost was better than expected. I will definitely be using them again for all future plumbing problems!
HB Snow Kingsbury
5 years ago
Roto Rooter has always done a fantastic job for me and today was no different. Bobby J, my technician, listened to the problem, asked a couple of clarifying questions, explained what he was going to do, and then did it. The whole transaction took less than 30 minutes start to finish. As an added bonus, I scheduled my own service call on the Roto Rooter website! Fast, easy and accurate. Plus that, I received my invoice via email less than 1 minute after Bobby left the house. I highly recommend this company!
Derrick Sanford SR
4 months ago
Gas line was leaking and he found leake in a timely manner
TJ n Jen Bennett
4 months ago
I was very impressed with our Roto Rooter plumbing professional (Luke) today. His knowledge, speed in fixing our problems, flexibility in taking care of additional things as they came up, a few other things I've forgotten already, and, most importantly, his sharing of my desire to get our issues fixed right so we don't have to fix them again... I love that.As I told him, it's little wonder why both companies I used to serve in facilities management switched to Roto Rooter as their preferred (only) plumbing service provider. It's the professionals (like Luke) Roto Rooter employs and supports. (And their ability to respond quickly with a wide variety of equipment for any plumbing disaster)Roto Rooter has enough of those professionals to send one to our church when we requested, without having to wait for days (every time we've called).Our Sloan valves all work like they should now! We will enjoy properly flushing toilets far more than... well-they're all fixed now! A faucet on our rental house that has always been a problem is gone, with a new faucet in its place. The contractor replacing the City of Tulsa water main fixed a break that happened when they were working on the rental house... It failed. There is now a fix in place from Roto Rooter that will stand the test of time. All of this was done in around 2 hours. I couldn't have found my screwdriver in 2 hours!Pricing was very fair--surprisingly affordable for the amount of work performed and pieces & parts replaced (some after digging down in the ground a few feet!).
Nancy Murphy
5 months ago
Eric was great! Professional and pleasant person. And putting on the booties is so considerate!
Delana Durough
2 years ago
Excellent and professional service all the way through the process. Sabrina, who answered our initial call, was friendly and patient with my questions and even provided a tentative quote over the phone so we could estimate our costs. Our plumber was dispatched in just a few hours and someone called and texted in advance which really made it easy! And Blake, the plumber, really persevered with an issue that wasn’t easy to repair, and he was calm and congenial. Thanks for a good experience on an otherwise frustrating day.
Called on the weekend. Received a prompt response. The technician was professional and thorough.
Great service, very quick response time and the technician (Isaac) they sent out was fantastic. Very professional and knew exactly what to do to repair the issue. I also like the fact that Roto Rooter emails a picture of the technician so you know who to expect. I am very pleased with Roto Rooter and highly recommend them.
Kristin schicke
4 years ago
I’ve been dealing with a clogged line in my home for a few weeks now, after exhausting my options with my basic knowledge of plumbing, I called Roto Rooter. I was able to make a same-day appt. and Bobby was out by that afternoon. He was profession and pleasantly informative. He did the job quick and cleaned up after he was done. He didn’t leave behind anything for me to clean up behind him. Thank u! It’s been my experience that Most plumbers are pretty messy. 😬🙄😉Bobby was great! I was grateful for his expertise and skill. The price was a little steep in my opinion, but u get what u pay for. So I’m pleased with what I got today. Thanks for helping get my issue fixed so quickly!
Elizabeth Larson
5 months ago
I had been disappointed in the past by the quality of my roto-rooter technician, but NOT this time. Isaac was excellent.
Dave was great and he fixed my problem.
I had Brandon the first day and Brandon and Tyler the next day. Brandon was very good at explaining every aspect of what he was looking for and what he was doing. Tyler was very friendly and efficient at what he was doing. They arranged everything to have someone else get the permits and proper equipment to replace the pipe in my backyard. Very pleased so far with Roto Rooter and the services they performed.
I called to get on the schedule to have someone come and have been waiting the entire day. I've called twice and I keep telling me they will call when someone is on the way. It's now 4:00 p.m. and I have to leave for work at 5:00. When I called they just suggested to either wait longer or reschedule. I have a backed up line somewhere.
Marion Morrison
9 months ago
I always call RotoRooter first. They get to me quickly. Their techs are friendly, professional, and knowledgeable. Their prices don't break the bank. I've never had a bad experience with this company.
Ashley Schneeberg
4 years ago
Out technician Jeff was very professional and courteous. He did a great job and charged a fair price, even though he had to come out at 9pm. Would definitely recommend!
Rose Campbell
4 years ago
Jacob arrived in a timely manner which I appreciate so much. He was friendly, polite and professional. It seemed like he was finished in no time and the water in my sunken room began to recede quickly.I’m very pleased with the quick response from your company as I had called a few others first and the quickest they could get out was the next day. I’ll be using your company again for my plumbing needs and recommend that everyone give you a try.Sending me a photo of the technician was a huge plus as well.
Kryslyn Bullock
5 years ago
Very prompt and friendly. Set my appointment time online over the weekend, and they arrived during the time window. Company also sent a text message regarding who my repairman would be along with a picture. Very helpful.
Jerry Don Walston
7 months ago
The technician sent out did a great job. I will use them again if necessary.
• Fast Response;
• Isaac was Very Professional; Careful, Effective, Respectful and Responsive;
• Very Satisfied and Grateful
Kristine Hadeed
a year ago
I had a clog in my sewer main that has started causing sewage to back up into the bathtubs in my home. My fiancé and I tried to save ourselves some money by renting a commercial sewer cleaning machine from Home Depot and watching YouTube videos.Long story short…that did NOT work.Called in the professionals from Roto-Rooter and it turned out the clog was no easy fix even for them. It took several hours and three people, but they stayed until the clog was fixed and were very good-natured about it. And the cost was less than what we’d already paid in equipment rentals and wasted time trying to do it ourselves.HUGE thank you to John and Eric, and Mo, for doing such a professional and thorough job!!! Out of 5 stars, I’d give them 6. If I ever have a plumbing issue again, Roto-Rooter will be my first call.
Marilyn Cullum
3 months ago
Setting appointment went smoothly; like speaking to a professional in person. The tech was on time for the appointment, explained each step beforehand, and showed courtesy and patience in answering my questions.
Glenn Sullivan
2 years ago
Same day service and did a great job! Lots of challenges with the job, but the service tech stayed with it until completion. Brandon has been out twice as my service tech and does an excellent job!
I made my appointment online at 7 AM and by 9 AM all my problems were solved. Very easy to make the appointment and I was notified by phone and by text of the tech that was coming to fix my problem. Brandon was my service tech and he was courteous and very knowledgeable. He identified the problem quickly and I was back and running in no time at all.
Very knowledgeable, friendly and explained things.
Quick service on a busy holiday weekend. Blake got us back to draining efficiently. He was very professional and thorough!
We called around 3 the day before Thanksgiving and wanted same day service for a clogged kitchen sink. We had already done everything we knew to do. They called a few hours later and said they were on their way. Brandon showed up and was very professional. He walked us through eveything he was doing since we asked. He had the clogged fix, tested and explained in under an hour. Thank you!
We had a different company come out and was unable to unclog our drain. They still charged me even though they couldn’t finish the job. I then called Roto Rooter and they came out right away and were eventually able to clear the drain. I wish I had gone with Roto Rooter in the first place! Dallas, Eric, and Tyler did a great job and I recommend Roto Rooter to anyone who wants the job done right!
Efficient, obviously knew what he was doing and had a pleasant personality…ok
Jerry Dormzn
3 months ago
Tech Luke arrived on time and completed the job in a timely matter.
Sophia Gaskins
5 months ago
Technician was professional and did a great job. I appreciate that service was timely and had things restored back to normal in just a brief amount of time.
Sandi Norsworthy
a year ago
Isaac is great, he knows what he's doing and so nice
He is the one I call for our house and the rentals. Thank you Isaac, my husband and i really appreciate all your hard work, when we need it.
Sandi
Samantha Clifford
6 months ago
We can get service quickly from RotoRooter. We know who is coming to our house and Blake has helped us twice. He is kind and he communicated when he would be at our house and when he was running late. We will definitely call on them again if we have issues. He even recommended things we could do to prevent our issue.
Jacob Mcknight
a year ago
Refuses to give prices over the phone or even a general estimate, does not know what type of equipment they use. They wanted me to pay to get a quote on a water heater but they could not tell me what type of water heaters they install, they could not tell me their hourly rate nor could they tell me in general what they charge per job with out me paying a fee. I decided to go with a different company. I would like to know at the very least what type of equipment they would be installing before I pay them money. Seems like a scam to me.
Avonlea Nelson
a year ago
Customer service was a pleasure to work with. They answered all my questions and followed through with all the followup. The technican arrived in a timely manner and provided clear details of the issue. I would recommend them anytime!
Sandra Smith
3 months ago
I used the emergency service. The service man wanted to make sure that I knew about the after hours fees which I greatly appreciate it. He was very professional and got my problem solved.
Catherine Irving
3 years ago
Needed a plumbing job done on the weekend. Called Roto Rooter and had someone out within an hour and he had the job done in about 30 minutes. Very professional, friendly and knowledgeable. Even the cost was satisfactory. I highly recommend.
Curt Andrews
3 months ago
Eric was on time, professional, and took the time to give me his opinion on the situation and what to expect.
Kimber Anderson
2 years ago
Great service! Great communication, professional, efficient, did a great job, price was good!I asked for an appt via their website and received a follow up call a few minutes later to ask about what was needed/wanted. Given up-front pricing, finalized appt. for the following day. Received a call 20 min prior to the appt to let me know that Paul was on his way. I received a text confirming the appt with a picture of what Paul looked like. He was very friendly, efficient, professional, asked me for preferences. Pricing was as expected. And my sibk no longer leaks! He also installed a complex water filtration system that is working perfectly. I highly recommend!!
Robert Forester
2 months ago
The tech was professional and did a great job!
I've had roto rooter out to my house twice now. Both were great experiences. The first time was a little over a year ago with a mail line back up. Last time was on a Sunday. Josh showed up with a call to let me know his arrival time in advance. He was very professional and efficient. This time the plug was under my house. He followed it up with a clean out to the city drain which is in my back yard and cleared out roots there as well. I will continue to use roto rooter for any future issues! Thank you for great service! From the gal who took my call to the dispatcher who called to let me know the service man was on the way!
Lasondra Reagor
a month ago
Lucas did a great job very pleased as usual thank you guys..
Glenda Wallen
4 months ago
Wallace was a complete professional, very nice person, and very knowledgable...
Kathleen Marshall
a year ago
Very rude and condescending!! Did a good job possibly on a high dollar after hours job which he kept reminding me it was $225 per hour. He spent 20 minutes looking for items in his truck for the repairI am glad I have 30 days because not sure it is repaired correctly since he did not have pipe and had to use plastic tubing I asked him to look at the kitchen sink on the other side of same wall because water would not come on and he said “i am not here to solve all your problems” I was in shockHe tired to back petal and apologized but decided he was a terrible person and no longer wanted him to help me. I think he judged me badly not knowing this house belongs to a person terminally ill in the hospital I was just a nice older lady from the better side of town helping out someone that could not afford to get things fixed. I will never use rooter router again and wait on my plumber who was coming the next day but this guy showed up without any notice 10 minutes from the call I did not even have time to call and cancel so I let him do the job.
Raymond Weis
4 months ago
The first person did not have the knowledge or tools to fix the problem. The second guy who showed up was able to fix the problem very quickly. It is frustrating that they do not set appointment and they give you a call 20min before. You have to take a day off work to make an appointment.
Roto-Rooter was very responsive to send a technician to our home after calling 2 other plumber without any response. Jacob arrived when we were told he would be here and took care of problem very quickly and efficiently.
From the initial phone call to the timely and professional service, RotoRooter was polite, professional, and very knowledgeable. Beginning to completion took only a few hours, I couldn't be happier. Brandon was very nice, professional, and hardworking. He got right to work on the problem, answered all of my questions, all with a smile on his face. I wouldn't hesitate calling on them for any future issues. Thanks so much!
Brooklin Beasley
a year ago
Eric was super knowledgeable, honest, efficient, and friendly. They came out and diagnosed the situation regarding tree roots in our sewer line instantly. Went above and beyond by ensuring our toilet was flushing with ease and unclogged our sink drain. Would recommend both Eric and Mo.
Carlene Mclaughlin
a month ago
Aaron was very nice and got us fixed up in no time. Thank you!
We had a backed up line, called RR & they sent Jordan out ASAP!
Wallace was awesome. I highly recommend him for any plumbing needs.
Kelly Yarbrough
2 months ago
The young lady was very professional and knew her job very pleased.
Brandon was very knowledgeable and fixed our major problem in less than an hour~ He went above and beyond and helped put a toilet in our guest bathroom as well! my husband’s faith in Roto Rooter has been restored! 🎊
First of all, I called to make an appt., prepared to have to wait, but was pleasantly surprised by the quick service. The technician was at my house within the hour! The person that took my call was very friendly and so was the technician. The tech took care of the problem quickly and efficiently. A friend referred me to Roto Rooter by giving me the telephone number, and I'm so glad I called. Thank you, Roto Rooter, and thank you to Dallas, my technician! Great Job! I'll definitely be passing on referrals myself!
Will was very polite and professional. He fixed our 2 issues in less than an hour. We were very happy with the whole process!
Our plumbing issues were thoroughly explained. The Tech was courteous and professional. Our issues were resolved quickly due to prompt response time and knowledgeable technician. The cost of the repair was a pleasant surprise as well. Historically, I have avoided calling a plumbing organization due to concern of costs. In the future I will immediately call Roto-Rooter and I will ask for David.
They were great. Sent. Me a picture of tech before he arrived, he took care of everything thing very professionally and did a great job of cleaning up and taking all the mess with him. Everything seems to be working great. Thanks Roto Rooter.
Stephen Beukelman
5 years ago
They did a great job. Everyone we spoke with was very professional, and after they got everything all taken care of for us they came back because we had another problem that was related and they took care of it without charge. I've messed with a lot of plumbing companies and I'm happy to be a Roro-Rooter company for as long as i'm in the Tulsa area. Great Service!
So very pleased with the efficiency of Roto Rooter! Had some appliances delivered and there were on site within the hour to ensure everything was functioning properly! Was explained in detail everything being done and what the charges would be beforehand. Great service!
Gail Flinchum
3 years ago
Todd did an exceptional job. He was very friendly, explained what he planned and explained how to avoid th problem in the future. Very pleased with the service. I will always use Roto-Rooter from now on.
.Gail Flinchum
Sean Blanton
5 months ago
The roto rooter team did an excellent job! I had a drain blockage on the weekend and they scheduled, confirmed, and were able to quickly and effectively resolve my problem. Thank you very much!
Paul, the service tech, was very professional and explained the process well. He finished quickly and had us fixed very quickly. We were very thankful for a Sunday service call option. The professional way it was handled was very impressive from the initial call, the follow up call and email and text message to say who was coming out for the repair along with a picture of the service tech. We felt very much at ease with the way our needs were handled! He observed Covid-19 protocol too. Thank you Roto Rooter!
Tiffany Buchanan
5 months ago
Toby was kind, quick, and professional. Would highly recommend, worth every penny!
The two gentlemen who showed up right on time, were pleasant and right on the job. Accomplished the desired result in short order and left me feeling relieved there was no longer a problem to worry about and deal with. If every problem could be solved and quickly and as pleasantly as this one was, it would be wonderful. Good job, guys!!!!
Danica Brooks
3 years ago
I called this morning and they had someone out just like that. The guys wore a mask and everything. They were very nice and listened to what the issue was. Fixed my garbage disposal in less than 15 minutes. Will definitely contact for any other plumbing issues but would like the same guys to come back out when that happens. Great job roto-rooter.
Catrena Alford
a year ago
Technician was on time and extremely professional. He worked diligently on a clogged drain and succeeded in unstopping a very bad clog. He arrived in the time span stated and was polite. Highly recomnd
I called got to speak with a real person not no artificial intelligence I love that also they came out in a timely manner and very professionally fixed the backup sure problem was having at the company as well as fixing one of our scenes thank you very much Roto-Rooter
I JUST got a new house and BAM first month in I had sewage in my showers, tubs and garage. I was devastated and of course it HAD TO HAPPEN ON A WEEKEND. Luckily Roto-Rooter is 24/7. I still waited til morning but I got Mo and she was incredible. I got a text message with her picture and a description about her and her experience. What a cool thing. I felt more comfortable about who was showing up before they actually arrived. I knew who was coming and letting in. She quickly figured out our invader was tree roots and got them out. She was quick, professional, clean, knowledgeable and so very kind. I can’t say enough kind words about her.
Louis McDonald
4 months ago
The employees in the office and the ones that come to the house are very friendly and professional. Only plumbers I will use
Quick service and very helpful and informative!
Robert Devadhas
5 years ago
I called Roto-Rooter and they sent some one within or hour to look into the problem we had in our guest bathroom. The technician was great, and he fixed the problem within 30 minutes. I am very satisfied with the service.
Jenny Updike
4 months ago
Jordan has fixed or repaired may different things in my home. He's always on time, does a great job, and explains what the problem is so I can understand.
Rachel Garrett
a year ago
Hud went above and beyond in helping repair a gas leak. Was professional and spoke in terminology we could understand. He didnt leave until he was 100% certain that not only our issue was fixed but that we wouldn't have any issues down the line. With little ones in the house the extra piece of mind is amazing. We definitely will be using their services again for any needs they take care of.
Jason took great care of our business! And for a much cheaper rate than we were quoted anywhere else. He was professional, patient, and efficient, we really appreciated him! Thank you!
Johnny Tijerina
8 months ago
Represent, Eric, did a great job making sure line was cleared. Kept me updated throughout process.
Rodrigo Villalpando
6 months ago
This was the first time for me needing a plumbing company since I bought the house, My sewer got clogged I called Roto-Rooter because all the good reviews on Google and this company did not disappoint. Christopher was my technician and he did an excellent job unclogging the pipes. He was very knowledgeable, professional and very respectful with my property.
Deeanne Purchase
2 months ago
They went beyond the plumbing and cleaned up for my disabled cousin. They were very respectful and courteous. Very pleased with this company
Jordan was my technician, he was extremely positive, polite, arrived on time, and finished the job in record time. I can not say more to the quality of the work and attention to detail that he showed. This was our first experience with roto-rooter, and as long as Jordan works there, they will be my only choice in plumbing needs. We even started talking about the next project to get completed. He is a valuable asset to the company and deserves the highest praise and probably even a raise in pay. Thank you Jordan for all your help.
I use this company for so many things. I thought that only did one thing but they did many not just cleaning out toilets.People are always surprised when I tell them all the things I have hired them to do for me. They have been great at working with me, telling me what they are doing before they run up a big bill. They are pretty much available in a very reasonable time. Highly recommend them!!!
Nathan Crosby
4 years ago
I hired them to help solve an urgent plumbing issue and am very glad I did. Same day response, even though I called them after noon. Their service was friendly and they charged what I feel like is a good price.
Teresa Jones
7 months ago
Just repaired water leak in front yard. Very happy with this company. Professional repairmen. Would recommend.
Harold Pierre
4 years ago
Had a major water leak and called Roto Rooter thinking it was one of our hot water tanks. Brian, the plumber, was unbelievable. He was thorough and did not want to replace the water tank. He kept saying, I don't want you to spend a lot of money just to find out it wasn't the tank. Well, after a second visit, I learned it wasn't the tank as Brian had suspected. You know, he could have swindled me but did not. He recommended an excellent restoration company and I can't be more pleased. I can't use another plumbing company but Roto Rooter from now on. They are true professionals who are HONEST!
Curran Galyean
6 months ago
Very responsive to a unexpected problem. Technician was very good and professional in his approach.
Jeremy Gibson
2 years ago
John came to my house to fix my water heater. I ask a lot of questions so he was very knowledgeable and patient and answered every question I had. He was on time and even went above and beyond in fixing my toilet too. I will go to Roto Rooter again for all my plumbing needs. Their prices are fair and reasonable. I will refer them to all my friends. Okmulgee ok Roto Rooter
Connie Johnson
6 months ago
My kitchen sink was clogged. Brooke opened it up in record time and gave insight on how to keep sink from clogging again! Great service!
the antics of lily
a month ago
Easy to work with. Friendly, great work.
Ronald Thomas
3 years ago
We are very satisfied with the service Mr. Jordan provided. He was very polite and professional and if we ever have any more problems, we will surely come back to the Roto Rooter.
Excellent service, courteous, clean , and quick. Dispatch was especially polite and contacted me with updates on my service call. Plumber was friendly and worked quickly. Thank you.
laura blades
2 months ago
Tech was very polite and knowledgeable. Completed job in timely manner.
Donald Martin
2 years ago
We had a blockage of our main going out. This was the second time since 2019, the first time the tech didn't find a cleanup but this time the tech didn't find it and made the clean out easy. Very good job, very nice tech.
Thank you so much for the prompt and efficient service after hours! Everyone was so professional and helpful. Our problem was solved within an hour and a half of our phone call. Will definitely call Roto-Rooter again.
Jeremiah was super professional and very polite. Excellent at what he did and took pride going above and beyond what I see in a lot of people's work these days. I would definitely recommend not only using roto rooter, but asking for this Technician in general.
april youell
3 months ago
This is the second time we used roto router and the first time was a goood reasonably priced experience. This time not so much. Master bath was not draining was initial issue to why we called… end conclusion was “due to flushable wipes being flushed down toilet” they tried snaking main line with numerous heads on snake and still had to bring a camera out to determine this though….. and $450 we have our rental property draining properly again. Did they really need to bring a camera out?!! We could of bought our own snake machine for that price for future use at our rental properties!!!
Suzette Keehn
2 years ago
I'm a landlord and I can do a lot of repairs myself, but when the plumbing problem is more than I can handle, I call Roto-Rooter. They are fast, dependable, do the job for a reasonable price. They do jobs other plumbers won't touch. Thank you!!!!
The guys were great. They were extremely hard working, polite, and a pleasure to talk to. David has been out several times and he always does a great job. We will definitely be calling anytime we have plumbing needs .
Thanks for coming out so quick to replace our failing hot water heater! Called at 10am and had a tech at my house by 1:00. Nice clean, quick and efficient job!
I had a very respectful and professional techs show up. They were on time, greeted me, and listen to what was wrong. So thankful for these guys and this company. Super friendly and helpful. Got the job done super fast and with no mess. So thankful for this company. 5 stars.
I own a 101 year old house so I see these guys a lot and they are amazing. Always kind and super professional, very honest and incredibly reasonable prices. They are, and will always be my first call when I need help.
Ron Stafford
2 months ago
Eric was very informative, answered all questions, very professional and knew what to do.
Brittany Butler
4 years ago
Brian was fast and very professional. He took a 6 month issue and had me fixed within minutes. I'm still in shock how quick the job was completed.
Stuart Harper
11 months ago
Called and lucked out on same day service, I received same day service for a queue of plumbing issues. Resolved under three hours. Fixed the small stuff fast, kept me informed on the bigger stuff. I have a shower with full water pressure again.They ask if you would like their people to wear a mask—which I do appreciate!
Emily Flowers
8 months ago
Christopher S was very knowledgeable and got the job done. So thankful they were able to come out and help me when in a bind today.
Corey Ingram
9 months ago
Aaron was a beast it was monday it was raining and he was dealing with literally sh!t while at my house. Not only did he go above and beyond what I needed but he did it in the rain and cold so big props to him and will definitely be calling for Aaron for any more repairs or services we need!
Thank you Will and Max (and Ashley) for your good and prompt service! Nobody calls a plumber for fun, but it is nice to feel you’ve gotten knowledgeable, courteous, and fair service. Will be happy to use these guys from RR again.
Husband's input: my toilet flushesMine: Blake was really nice got to work right away... left no messes behind... he explained what and how and what we could do to prevent it in the future...Happy customer right here
Eric was awesome! And he’s funny. They were quick, friendly and effective.
Angela Cooper
3 years ago
David showed up so fast and fixed my problem. He was so nice and personable and gave me some great tips! I'll definitely use Roto-Rooter again and ask specifically for David!
wendy kuerbitz
5 years ago
As a mom of 10 it was imperative that my plumbing be restored quickly. Rotorooter came out the same day, sending a picture of who would show up, and thoroughly diagnosed and treated our issue. I highly recommend this company, and Markum in particular was friendly and accommodating .
Shelley Mayberry
5 years ago
I’m very happy with the service Roto Rooter did for me! They had to take the toilet off and run a snake to cut roots out of our plumbing line. They were able to give me a price over the phone before hand so I knew what to expect. I feel like the price was consistent with other lesser known plumbing technicians. Professional and thorough
ashley thornton
a year ago
He was awesome, came out and figured out the issue and no time wrote up the estimate and had everything ready to go for our insurance less than an hour!!!! I'm so pleased.... Thanks Terry!!!!
Desteroth Fainsbarow
4 years ago
No clue how they perform as they charge an estimate fee to even just come take a look at what your project is. Basicly told me its 139 an hour. Which doesn't help as who knows how many hours it would take to complete job.Airco came out no problem to give me a quote.
glenn gilliam
8 months ago
The service was good but they were not very clear on their pricing I was told over the phone it would be $194 for 2-in line or it's $203 for the main line and when the man got done he wanted to charge over $500 we settled at 363 but I still believe that was too much I believe that was $100 way too much still because he said that the 203 includes the main line and then he was there over time but he was there a total of 4 hours and then those 4 hours they charged $80 now that be 323 so they need to be more clear on their pricing watch him if you ever hire him to be sure you get the price that you were told over the phone.
The Technician Bobby was extremely knowledgeable and polite!
Will 100% use them again for anything I need. The bill was also nearly half the price of some other quotes we had gotten and included much better work! I would give them more stars if I could
Donna Pershall
2 years ago
We love using Roto-Rooter! Scheduled online which made it very convenient . Our technician was Jordan. He is down to business and gets the job done! He’s very polite and friendly. We will definitely use them again!!
Couldn't use shower after city of Tulsa had 3 leaks that affected my house. Eventually my shower stopped working due to very low pressure only in the shower.He went right to it & investigated & found what the problem was. I can now use my shower thanks to him & I really appreciate Roto Rooter for sending such a knowledgeable technician.
Emily Broomhall
a month ago
They came out for a clogged toilet and was very helpful and it was a quick job! Thanks!
Roto-Rooter is the only company I will ever use, I've used them two times already and both times they went beyond the Call of duty, they were just that good took the time to explain everything and much much more. Their prices where the cheapest I've come across. So if you have to call a plumber look no further these are the guys for you, I definitely recommend them. The lady that answer was courteous and fast, while I was still talking to her they were already in route to my home. It was a great experience
Christopher and Brook were helpful, friendly, and professional. Christopher was good at explaining what they were doing or had done and not just did the work and moved on! Will definitely use them anytime!!
Susan Johnson
7 months ago
Very professional company. Starting with my phone call to schedule a plumber to Rodney calling to let me know he was on his way everyone was pleasant, professional and prompt. I've used them before and will use them again. I don't hesitate to recommend them to my family and friends.Jordan worked diligently to solve this old house plumbing issues. No standing around for this guy, he was working on it the minute he pulled in the drive. I refer this company and their employees whenever I can.
Roto-Rooter does a good job. Eric, with Roto-Rooter does a GREAT job. Having someone that takes their time, use their equipment as necessary, and not get the it's almost 4:30 I gotta go disease is what I look for. All places have their bad apples, bit Eric is not one of them. He's great!
I know I can trust Roto Rooter.
David arrived on time, quickly assessed the problem, and resolved it just as quickly. He was very friendly and it was a pleasure working with him. You’ve got an excellent employee there.
Brandon Herrin
a year ago
I had plumbing repair by Jeremiah, He arrived in an expedient manner and was very knowledgeable. He was able to fix my problem within 15 minutes. He was also able to repair the problem for less money than originally quoted. At the end of business he shook my hand. And that was that. It appears that roto rooter does business the old fashioned way, with a handshake, a fair and reasonable price, and Most importantly HONESTY... They have made a loyal custimer...
Richard Walton
11 months ago
As a psychologist in private practice, I realize I’m not charging enough. I’m not saying they charge too much, just that I must be charging too little when they are making 4 times what I do per hour.
Mo was very professional and easy to talk with. Thank you for always providing me with quality service.
I've just realized, I've used your services for 20 years! Thank you.
Cleasa Phillips
4 months ago
Always professional and personal when I talk to them.
Blake was fantastic! He did a great job replacing my garbage disposal in a timely manner. Very honest and professional.
Cristen Smith
2 years ago
Luke was able to replace seal on leaking toilet, flushed hot water delivery line in a bathroom and installed 2 faucets. He did it quickly and resolved a problem with the hot water delivery line that other plumbers missed. Very pleased with his service.
Randall Reese
3 months ago
Two fine young polite men. They met and exceeded all expectations. Excellent work and a pleasure to be around. .
Good job
Placing the service call was extremely easy. Received a call from their office saying my technician was available and could head our way. Technician was punctual, polite and professional. They were knowledgeable of the issue and explained what they were doing along the way. I will be using Roto going forward!
Carlos Geraldine Martos
10 months ago
Waste of money and time.We called to get the plumbing checked on a house we were wanting to buy and to get an estimate for repairs. The tech was nice and tried his best but he said he was unable to tell us anything. So $626 for a pipe inspection and over a week after, we have no recommendations of repair or an estimate. Our period to request repairs for the house we were buying has passed and we had to back down from buying the house because we have no written proof the pipes need replaced, which is what the tech had recommended we do.The tech DID advised the pipes be replaced as soon as we could because cleaning it would possibly not fix the belly and the pipes would still need to be replaced at some point. But when I asked for recommendations of repair and estimates they were never sent because the tech said he is unable to do any of that on his own, yet they sent him when I asked for an estimate for repairs.I would not call a lie honest. He did tell us the pipes needed replaced.
We called them to do work at our neighborhood pool. Bobby and Ron came out evaluated it and got to it. They are the best !!!!***********************************************We called in this busy Monday morning and they have our technician Bobby on the job before lunch. He always does a great job and explains everything so we understand what he's done. Always our first call for plumbing needs.
Will is the most professional straight shooter I have ever met as a plumber.Needed two values replaced. One value turns the water off for the whole house.Quoted me a price and I agreed. Had the work done in less than 90 minutes.So very glad I called Roto-Rooter Plumbing -Tulsa!
Sutton Murray
a month ago
Prompt and courteous service by Dalton! Was able to have kitchen sink/dishwasher /washing machine drain unclogged on same day as I called—before a major holiday. Thank you!
Emily Jennings (Threefold Chord)
3 days ago
One guy was very nice, Terry. They said it was fixed, but as soon as they left my toilet started burping again. Hopefully it’s coincidental, maybe just some air left in the line. 🤞🏼
The plumber who came to fix my backed-up sink was great. He was very nice and did a great job! However, $200 for unclogging a sink in about 30 minutes is way too much! I was honestly shocked at the price.
Amy J (Roquerkitty)
7 months ago
Ive used this service several times over the years and they're always good to me. The staff is friendly and the service techs are awesome! I never have to worry about being overcharged either. They have the best prices in town and they get it done quick.
Barbara Hixson
3 years ago
Our toilet was leaking water from the tank in back. I called Roto-Rooter and they very quickly sent Brandon Griffin to our rescue. He was very pleasant and quickly diagnosed the problem which was minor and corrected it with the parts he had with him.We had prior to that had a handy man who had spent 3 hours and two trips to Home Depot for parts then finally said, It's leaking even more now. You just need a new toilet.The lesson I learned from that is that you get a professional when there is a plumbing problem so in the future I will call Roto-Rooter immediately!
As of this service, they were fast, clean, and on time. Eric the plummer was courteous and fixed the problem quickly. I like the flat rate they provided up front. Personnal on the phone were just as courteous and easy to talk to.
A technician came out in a timely manner, looked at my hot water tank, ordered a part which we had 24 hour delivery, the technician came back out, put the part on, but then announces it was the wrong part, but not to send that part back because it would be a matter of time until ours would go out. So he orders another part, again, we had it shipped overnight, get that part, tech comes out, installs new part, says the tank is lit and we should have hot water soon. Seven hundred dollars in labor and parts, and we still do not have hot water. The tank will not light. I'm beyond disgusted, I'm depressed.
Courtney Patrick
3 years ago
Technician got here a little after 5 pm. I was informed than that I would have to pay time and a half because of the time.(I called that day at 11am) Tech was NOT in a good mood. He asked me several questions about the problem, I tried to answer the best of my knowledge, this upset him as I do not know Plummer terms. I’m 40 years old and a woman, he spoke to me like I was a child. My father arrived shortly after, he did not speak to him this way. Not a good first experience.
This is the third time i have hired them and each time was great. Now with the covid warnings, he was even more respectful. Changed booties each time he had to come inside, wore a mask and kept everything touch free. Will hire again when i work on the bathroom fixtures.
Vanessa Adams-Harris
7 months ago
They responded in a timely manner to our church. Courteous, professional and efficient. Appreciate the hard work. Thank you.
Called at 530pm on a Friday with a backed sewer line. Jake showed up at 6:45pm and had it cleared by 8pm. We paid an extra $100 for emergency service, but worth every penny. Jake really knows his trade and provided me with great info about the possible issue, he is definitely a professional.
Jess is a friendly, knowledgeable guy who is wholly honest and a joy to be around. He took care of a problem I had in an efficient and timely manner. I would definitely recommend RotoRooter to any and all.
Will, the plumber they sent, was courteous and professional at all times. It was a pleasure hiring him to do install my new kitchen faucet. My faucet failed me on the weekend and roto rooter was the only service available that day. Great job!
Elyse Campbell
8 months ago
Issac was very friendly and knowledgeable. I had a very foul smell coming from the toilet and he was able to get rid of the problem in no time.
Joanne Leone
3 months ago
They keep everything cleaned a good manner. I would call them again if need service
Jennifer Anne Baker
5 years ago
Fantastic job. We tried to do it all ourselves. We knew it was a mainline drain issue but was scared of the cost. After trying everything we called and they sent Ryan out that same day, a Saturday evening, found where our sewer clean out was buried in the backyard, snaked it out and got everything back to running again. I am so happy to be running my dishwasher and laundry without backing up the tub and toilets anymore!! And the cost was completely reasonable. Thank you so much to Ryan and Roto Rooter. Ryan was very kind, honest and professional. The best experience I have had with a service company in ages. Will not hesitate to call if there is a next time.
I had been waiting on a plumber from another company, they never called or showed. I called Roto-Rotter and had someone come on the same day. Rodney was very professional and did a wonderful job. I would use Roto-Rooter again.
David arrived within 20 minutes of us calling. He fixed our issue and was very friendly and professional.
Dixie Miller
3 months ago
Quickly identified and fixed the problem. Technician was courteous and professional. We use Roto-Rooter whenever we have a plumbing problem!
Robert Graham
3 months ago
Cleared drain as expected. On time and professional. Will use again if needed.
Frost- free anti-siphon valve and pipe adapter removed and new items installed with cordial professional service.The above was from a previous service. Today, 07/14/2022Georg and Joe repaired bathtub/ shower faucets and diverter. Outstanding work!👍
Came right out and worked hard to fix the problem. Very nice and professional. Did a fantastic job and I was pleased. Would recommend and would use again if needed! Well here we go again, needed help at 3 a.m. with rental property water heater and they are replacing it today
Three other Plumbing companies in Tulsa wanted to charge us $500 JUST to come to our house. That did not include labor and parts. Roto Rooter was only $210 for visit, labor and parts. Love this company and will never use anyone else.
Danielle Wilson
2 years ago
Alex did a great job! Our hot water heater went out on a Thursday evening. Alex showed up first thing Fri morning. It was decided to convert to gas which made the install a bit more involved than expected. Alex stayed until late Friday to get it installed. He was very professional and helpful! He is 5 🌟
Milty’s Septic Service Inc.
3 years ago
I got in a jam and called Roto Rooter to help me with a client, and they responded quickly and we were able to get our client’s aerobic system up and going. Thanks so much for your great service. Milton Allen owner of Miltys Septic Service.
Aaron Labounty
2 years ago
Overall I am very happy with Roto-Rooter. I had a toilet that clogged at a rental property, and after spending about 3 hours on it myself on a Sunday, I called a few different places first thing Monday morning, unfortunately the two companies I called first didn't have anyone available for the same day. Roto-rooter did, and had someone out around 4:00 pm that evening, which the dispatcher said was because they had been very busy that day, which is completely understandable.Eric listened to what I had already tried, then quickly located a cleanout (which ended up being under a paver, so huge kudos on that). After that he got to work and spent the next 45 minutes getting the drain cleared.Great service at a very reasonable price (under $200). Will definitely be using again
Joe Joe Birdwell
5 years ago
Excellent service from professional and honest people. I had a hot water tank leak and they showed up quick, worked extremely efficient, and did a terrific job getting me fixed and my system up to code. I had some tricky work-arounds that we're required in my older house, but Ben and Markum got it figured out very quickly and came in under budget.
Blake has built great Rapport I wouldn't choose anyone wlse and he was very knowledgeable to his craft, extremely professional. As a homeowner im always pleased with Roto Rooter.
Shera Walker
9 months ago
Roto-Rooter that's the name made my problems go down the drain. They did a good job. Thank you!
Very good customer interface! I called to set up an appointment and two techs were at my home later the same day. Roto-Rooter texted me confirmation of my appointment and a picture and first name of one of the techs. Also received a phone call and 2nd text when the tech was 20 minutes away! The techs had all the equipment they needed to unclog my kitchen sink and clear out a slow draining shower drain! It is so good to use a trusted, highly qualified company like Roto-Rooter.
The young man that came out, his name was Luke,he was highly determined and very knowledgeable of the tools he was using and the job at hand. We were having draining issues in our plumbing was to say the least out of the ordinary. After an hour and a half of laying on the ground messing with one drain he said he was not 100% satisfied so he began to walk around the house. He climbed up on the roof snake our main line and with his ear to the pipe he said it is now fixed I just heard all the water drain out of your house. Long story short I'm very happy.
We had David out to take a look at one of our toilet drains. He worked hard and found the problem and wouldn’t leave till he knew that it was fixed. He used his tools to find we had a large tree root blocking our drain and causing it not to flush. The price was good and I paid about what I was expecting which is reassuring because I know the problem is definitely fixed now. Will use Roto-Rooter in the future for all my plumbing needs from here on out.
Sheryle Cavener
7 months ago
David #50 came to my house and cleared floor drain and tub. Awesome job!! Very polite and nice. He was a professional seasoned plumber! Great guy! Thank you, thank you, sir!
John Schifano
5 years ago
Drain has historically been a problem due to tree roots and distance. Serviceman worked hard and did not give up. Had to repair his rotor blades and cable and pulled a couple of big wads of roots out of pipe. He made absolutely sure that it was flowing properly before he left.Alex was courteous and friendly. He is welcome back anytime.
Jerry Davenport
2 months ago
Will be using them in the foreseeable future. Use to use another company but they did things half a** in my opinion. The gentleman was fantastic and fixed my main problem that the other company kept ignoring. Just all around a great experience considering plumbing problems.
My technician was very efficient and did a great job resolving my plumbing issue.
Andrea Rumley
6 months ago
Wonderful service above and beyond: Brook took thr lead and delivered!
They scheduled an appointment next day. Arrived and fixed our shower drain clog in just a few minutes. So overall service was quick and good. However, the clog(ball of hair) they got out of the shower drain they turned around and flushed down the toilet. This seemed pointless to me moving a clog from one drain to another. I'd figure to throw it in trash. Also it cost $150 for quite literally 10 minutes of work. This was well over what we expected to pay. Not sure if this is normal price for such a service though as it's the first time ever using a drain service.
The guys were nice and knowledgeable. The pricing on the repair parts was too high. If they had had parts in the truck the labor cost would have been reduced since they wouldn't have needed to spend time going for parts. Which would be significant since they charge $129 per hour.
Mikel Revels
3 months ago
My washing machine drain was clogged and the plumber was able to unclog it. I also was going to have my main line cleaned, but the plumber wasn't able to find my outside entry point. I'll call them back when I find it. The plumber was very friendly and helpful. I'm happy to be able to wash my clothes at home again. The price was reasonable.
Connie Wall-Lopez
3 years ago
Tyler came out for slow drain. He was punctional, very professional and friendly. I am very happy to have witnessed outstanding customer service. I recommend Roto-Rooter to anyone who wants a tough job done at a fair price!
Luke came almost immediately. He corrected issue and just to be sure reran snake, an extra step to insure a successful job. He was very informative and knowledgeable. The price was fair and Luke's performance and explanations were quite reassuring. Will definely use them again if needed.
I scheduled our appointment with Karen, who was so sweet and attentive. Our tech, David, was absolutely wonderful! He did a very thorough job and made sure our issues were completely taken care of! He explained everything he did and kept us informed of any bumps in the road. I am so happy we were recommended RotoRooter and will definitely contact them again if we have any issues in the future!
Rory Eskridge Watkins
3 years ago
Their plumbers came out and they quickly solved the issue. Honestly, they could have lied and charged thousands of dollars for a sewer repair but instead were truthful and explained the issue and resolved it for less than $200! I appreciate a company with good morals and hardworking employees. We are now 100% customers for all our plumbing needs!
Melanie O'Rorke
5 years ago
Roto-Rooter accomplished in 45 minutes what we had been trying to do for almost four months. The cost was much less than we expected and the technican was friendly and made sure that our sink was draining 100% before packing up. We’ve been in our house almost three years and the drains have never ran as quickly as they are now. While only the kitchen sink was clogged we’ve noticed all of our drains moving faster. Will definitely call again as needed.
Paul Sauvie is professional and efficient. He is great at explaining the repair and giving info for future needs. As a 1st time homeowner, I value that very much. The 2 different ladies I delt with on the phone were also professional and courteous.
Patricia Brown
2 months ago
George was open about the problem. He's very friendly. I would use him again.
Needed help on a weekend, said it could be hours, but they had someone out in about an hour. Very friendly and he did not waste time.
Steven Belcher
a year ago
Sent two people (and two vans) to do a one person job then charged me for 2 people's time (even though only 1 person was working at a time). Quality of work was fine but it was way more expensive than I was expecting due to the simplicity of the job.
Brandon was very persistent on a clog that had been giving me trouble for a while and he got the job done pretty quick. I initially called for an appointment while I was making lunch and he arrived before I even sat down to eat. I was not expecting to have my problems solved that quick and appreciated how fast things got started. I had already tried snaking the drain, water pressure, boiling water and acid but Brandon was able to get it fixed for me. He was a durn cool guy.
Lindsey Green
4 weeks ago
Every interaction, phone, in-person, and written, with the Roto-Rooter team has been kind, friendly, and professional. Christopher and Adam were knowledgeable, listened to me about the problem, and ensured the job was complete. They came twice in the same week for the same clogged bathroom drain (darn Barbie shoe!), and the second time was free with their 30-day guarantee. Highly recommend!
Allen, the technician was Professional and friendly. Arrived on time. Small extra service charge for a hot Sunday afternoon in Oklahoma- well worth it. Second time I have called them for heating and air conditioning service. Will definitely call them again when needed. The telephone answering service was able to commicate well, too. Overall, it was very good service .
Trina Ferguson
3 months ago
They always take care of any issues and are available immediately. Highly recommend!!!
Sonja Colabella
2 years ago
I had a leaking bathtub faucet and he had to come twice. He assessed it the first time not thinking he had to come back, as I thought as well, but there was a bigger issue with it since it was older. So he came back 2 days later to finish the job since it was a weekend and really late. He did not charge me for the first time, but he did replace the old faucet completely and had to cut thru some pipes. So it was a little pricier than I had hoped for but he did a great job.
The technician was very helpful in assessing what my problems were and was able to correct it in a timely manner. I only gave it a 4 because I had asked for an estimate as to when they would be there. I called at 8:30 and I asked the dispatcher if it would be less than 4 hours and he said without a doubt. It was 6 hours when the tech showed up. A courtesy call during that time frame would have been nice
David came out and did a fabulous job fixing my downstairs toilet that another company overcharged to repair but failed to do so. He was kind and friendly and I highly recommend him!
Tech was on time, called me with work scope, and reviewed results at the end Good job.
Dylan Rostron
3 months ago
Tyler came out at 5 am with a great attitude and was ready to form a plan of attack after a little magic he had it flowing like new again
Had a clogged sink that I could not get to drain. I called Roto Rooter and they were able to come out within the hour. The technician was on time, professional and helpful. My sink was fixed in under 15 minutes and the price was very affordable!
Scheduled roto-rooter come out and scope a sewer line for a prospective house. Tech walked around for a bit, threw up his hands, and said he couldn't find the cleanout and charged us $85 for his time. Since we don't own the house we can't pull the toilet but our tech was lazy. If you're going to charge me for 30 minutes at least look for 30 minutes. OR - when the appointment is made let us know so we look can direct the tech to it.
Tamara Villanueva
2 years ago
Our water main broke on a very cold Saturday morning. We called Roto-Rooter and they sent out Jacob and Dallas. They were quick, pleasant, and very knowledgeable. They had our pipe dug out and repaired in no time! Great guys who did excellent work!
Chris Patuto
4 months ago
Very quick response time. Great customer service. Will use again!
Jess, the technician that arrived, was AMAZING! He took the time to listen to my concerns, didn't make me feel dumb when I asked basic questions and patiently listened to my jibber jabber! I feel he gave me an honest assessment of the problem, even though I didn't really want to hear it.I absolutely recommend Roto rooter, at least this branch! Thanks guys!!!
Michelle M. Fairchild
a year ago
Very professional. He gave a quote but could tell that he wanted to come in under that amount and he did. I have used them serval times and always pleased. Highly recommend.
Will saved the day for us! He arrived shortly after calling and was so polite and helpful. He walked us through everything and was so patient in explaining the job. After this great experience, we have found our new plumbers!
Wallace was friendly and fast. Had me back up and going in 30 minutes.
Always a pleasure unlike all plumbing problems in the past until I called Roto-rooter the last two times. High quality service and a very fair repair experience all the way around. John came today and is a very professional and accommodating technician. I told myboss that I had contacted Roto-rooter and she replied that she always calls the nationally respected company that is Roto-rooter and has been that entity for a very long time.
Sherri Storm
6 months ago
Brooke was friendly, informative & quickly fixed the plumbing issue!
Appreciate the 6 month guarantee on this particular service.
Brian E. James
2 years ago
Fantastic overall experience and I will highly recommend Roto Rooter to anyone looking for plumbing services. The office staff and dispatcher were very polite and our technician (Jordan) arrived within 1.5 hours of me making the call for service. I suspected we had a clogged sewer line and Jordan was able to confirm, and have it completely cleared in under an hour. Jordan was very professional, polite, hard working and very knowledgeable with his trade. He even answered questions and provided rough estimates for some additional plumbing projects we plan on doing this spring. We will certainly be using Roto Rooter for any of our plumbing needs in the future. Well done Roto Rooter!
Patricia Hickey
a month ago
Knowledgeable & professional. Was able to find problem and offer solutions.
Robin Fitzmorris
4 months ago
Thank you for such thorough and fast service! The nicest young man got everything back in order.
Roto Rooter was able to come out the same day and help. They have been always very professional and a good value. I wouldn’t use anyone else.
Awesome work. Dennis my service tech was friendly and fast. Work was good quality. They where willing to travel a distance to fix an emergency call. Called other local plumbers and no one was willing to come out even though there description said 24/7 emergency service. I would recommend this service to everyone.
Max was excellent! Super nice guy and very smart about his plumbing trade. ROTO ROOTER is very lucky to have him... Thanks very much Max !!! Great job 👏👍👌...Shaun Green. Tulsa OK
Cristina Smith Williams
a week ago
Brooke was great. Very knowledgeable and courteous.
My main line was plugged on a Sunday morning around 10am, I called roto-rooter and they were out within an hour. My rep named Jeff did a great job and got things done right away upon arrival.
I was very pleased!
Anthony Rodriguez
3 years ago
Bobby did an outstanding job in correcting the problems we were having with our hot water tanks. He was very friendly, knowledgeable and efficient. I would highly recommend Bobby and Roto Rooter for any plumbing problems you might have. RR has been our preferred plumbing company for over 20 years.
Our technician was very respectful, professional and thorough. We initiated the service call for a clogged pipe. He found the cause which was more than just a clog and offered solutions. He stayed with the job until the repair was completed.
Jackson Sandman
5 months ago
MO was on the ball and killed it. Got my drains up and running again and made sure to inform us of all her findings.
Ericka Caudle
5 years ago
We set an online appointment t up last night, and they were here by 1:30. Everything was clearly explained, and he was very fast and efficient. This is the third time we've had the same backup problem, and he took extra measures to protect us from further issues.
This company gave me a great experience!!! I had a main line clog, after hours, and called another company, thinking they would be cheaper. after an hour with the guy insinuating that it was going to cost a bunch of money and not having a real end result, I called it quits.The next day I called Roto Rooter and scheduled an appointment. A couple hours later I get a call from David stating he is on his way. Once he arrived, he was very upbeat and never had a doubt in his mind that he was going to beat this clog. Within 10 minutes of plugging in his machine, he was confident that the line was clear. I turned on the water at that point and left it running for the next 15 minutes, as he loaded his equipment and I (happily) paid my bill. THE DRAIN WAS CLEAR.The great part about it, after speaking with David about their 24/hr service, Roto Rooter charged the same after hours price as the other company and came equipped with the right tools and expertise to get the job done. I will never use another company to unclog a main line.
Brooke did an amazing job helping me with all my problems and answered all the questions I asked!
Any time my house has drain issues, I always use Roto Rooter now because they are professional. They were not condescending like other places I have used prior to Roto Rooter. Their technicians arrived in a timely manner and are very professional in everything they do. Their work is quality and I never feel like they are trying to cheat me for my money.
Excellent work! Jeff came out New Year’s Eve and quickly found the leak and repaired it. My bill was about half of what I expected. Will only call you guys when I need a plumber. Excellent experience from start to finish!
Prompt, courteous service. Paul was friendly and professional. The work was done quickly and for an price that was almost half of what was expected. I wouldn’t hesitate to recommend Roto-Rooter to my friends and family.
Tari McIntire
3 years ago
Will was super nice and professional. He didn’t make a big deal that we did something really stupid.. lesson learned! (Do not try to untwist the outside faucet from the outside as you will twist the copper on the inside wall 😳) my parents and I have used rotor rooter for the last few years and they have always done right by us!
Experience with roto-rooter was excellent. The technician named Joe was very respectful and professional. He took his time on the repairs and didn't seem rushed to hurry up and get out the door. He double checked each issue I had to ensure it was properly fixed. I will be calling them in future for any plumbing problem I may have. #GiveJoearaise
Serviceman came out 20 minutes after I called them. He worked on my drain and vents for about 2 hours and successfully cleared my drains. I was very pleased!!!!
Kimberly Overfield
5 years ago
The gentleman they sent, Isaac Ellis, was extremely knowledgeable and fixed our issues. He was very pleasant and sweet. I would easily recommend Roto-Rooter and especially Mr. Ellis for your plumbing needs. Reasonable price and just a super nice guy! Management should give this man a raise for his customer service skills as well as his ability as a plumber!
Terri Williams
7 months ago
Blake is kind, courteous and performed his task with confidence. I will always call Roto-Rooter for all my plumbing needs.
Michael Garner
a year ago
Plugged main drain. Technician Jess arrived quickly and resolved the problem quickly. He was very professional and knowledgeable. Highly recommend!
Leslie Bryant
3 years ago
I will say they were very quick to respond. But I was told that I would have an estimate before any work was done, which did not happen. What should have been normally a $400 job was over $800. I never received a call from Roto-Rooter, billing stated that the technician attempted to call me. But no voicemail was left.
Brandon arrived at 9:00 PM and was cheerful from beginning to end. He quickly diagnosed the problem and went to work in the dark and cold. He was very professional, knowledgeable and personable. I hope I never have this problem again but will turn to Roto Rooter and Brandon if I do. Thank you for restoring my bathrooms before bedtime!
Miisha Kennedy
3 years ago
Called Roto rooter this morning due to house flooding because the main line was clogged! They immediately had someone come out! David was the technician and he was AWSOME! His personality was great I felt comfortable with him and didn’t feel like he was trying to overcharge me! He knew exactly what the problem was and fixed it! He also fixed my toilet as the wax ring had completely rotted away! He didn’t overcharge me for that either! I am extremely pleased with the service I received from Roto Rooter! David is hilarious and made what started off as a bad morning into a good day! Thank You David!
The guy’s that cam out were professional, quick an outstanding!They took care of our stoppage.Excellent service an value.I highly recommend roro rooter! Especially the guys that helped us.
Jacob got here promptly. I explained to him the problem I was having with main sewer line backing up. He went to work and had the sewer line cleared very quickly. I was very pleased with his work and will use Roto-Rooter again.
Pamela Whitetree
a month ago
Great job addressing all issues and problems. Tyler, he tech advised me of everything needed to complete the repairs upfront and worked diligently to get it done. He explained the charges and hours in detail, so there were no billing surprises!
Well i just had too wait all day for service when u call early like 7 8ish u should not have to wait almost 8hours but other than that Good group of guys well since I've been using them for all my plumbing issues get straight to work just inform them and they will go from there thnks 😊 fellas and ladies at desk for making things happen I will continue to use until they show me other thanks again you guys rock 🎸!!!
Kathy Williams
2 years ago
Roto-Rooter called to tell me the technician was on his way. They followed up with a text with his picture, name and a brief bio telling me his experience, length of service with the company and a little about him. Blake was prompt, professional, courteous and very knowledgeable about the issue. He double checked several things and knew right away what the issue was. He climbed up on the roof and cleared the drain from that shower/tub vent. We are very happy with Blake and very happy to have the drain fixed. 5 star professional service at a very reasonable price.
Excellent service performed by the nicest plumber!!! Showed me what was wrong and fixed it thoroughly and quickly!! Definitely a 5-star rating for this man!!!
I called at 7:45am for a toilet repair. By 9:00am the tech had texted and was on the way! The tech was very friendly and efficient. I was very impressed with how fast they had a tech sent out and how fast the tech fixed the issue. I will be using Roto Rooter again for future needs.
They set an appointment right away when no local company could. The price was normal for a drain cleaning. I would definitely call them again if needed. The plumbers were super friendly and professional.
Kenneth Dornblaser
6 months ago
The first plumber I used on this charged me to say they couldn’t fix it. I’ve used Roto Rooter before and they should have been my first call. Not only did they fix the problem more easily than the first plumber predicted, but also more inexpensively than first projected. Isaac was great.
Tiffanie Dickenson
a year ago
Jess did a great job, did not leave a mess at all. He was quick to get here and get the sink fixed. Kind and courteous.
Carolyn Thrash
a year ago
Very prompt and courteous service. The gentleman that cleared our drains was thorough and tested all the toilets and sinks before leaving and it was a night and day better experience than last time (with a different firm).
I had to leave town and going to garage we see water coming from the hot water closet. I had to leave so my wife had to handle this. I had a family friend come over who is in construction and he could not find the source. My wife then called Roto Rooter and they came out and said it was a loose plug cover to the upstairs drain pipe. Charge her $170 and leftNot an hour does by and the water is back. When I finally got back home I checked the waterlines behind the hot water tank. Sure enough there was a crimp seal that was loose. RR don't your plumbers seek out the source and make sure it is fixed before you leave. Or do you just treat women differently than men? Worst plumber experience EVER.
They removed roots from the main drain line that had almost completely blocked the pipe. Now everything is flowing smoothly again. Very happy with results.
Used camera to look for potential sewer pipe separation, found a small area where roots were entering pipe and can control with monthly at home treatment, technician was pleasant and knowledgeable it was great to hear some good news. Will keep Roto- Rooter number handy for the next plumbing emergency.
Connie Kruse
4 months ago
We have been customers for many years. We had a couple of issues with this installation but they were resolved by Roto-Rooter and we are happy with the results and quick response.
Lawrence Evans
4 months ago
William was my tech. He has 10 yrs experience and knew exactly what to do and got the job done. Don't waste your time and money calling anyone else for plumbing issues. Thanks again William and Roto Rooter!
Jana Groenewold Coatney
3 years ago
We had a smaller owned company recommend we call RotoRooter because larger tools were needed for the job. They were able to come out the same day I called and quickly assess and fix the problem. I called at approximately 10 a.m. and someone came around 1:45 p.m. Repairs were complete and checked in less than 2 hours. He was able to snake 140+ feet of pipe and clear an obstruction. Both employees I dealt with were friendly and professional. Thankful they were able to quickly restore our plumbing at a reasonable cost.
Brenton McEntire
2 years ago
Always fast and great to work with. Alex has helped us out a couple of times with clogged drains here at the church, very professional and just a great guy to work with.
We had David come out to our house to clear some drains. He was very knowledgeable and did a great job! Super nice guy! A+.
I highly recommend Roto Rooter . Fare price's. Jess was my plumber .Very professional, wore a mask and footies inside to not mess up the carpet. I didn't even have to ask . He was very hard working , polite knew exactly what he was doing .Got the job done ,cleaned up after himself and easy going to talk to about plumbing issues .I give 110%. He did a amazing job. Will definitely be using this company for future needs .
Used them previously and it was suppose to be $99 ended up doubling because the first plumber didn’t know what he was doing and couldn’t do the job also dented my guttering on my home. The 2nd plumber told my the first one didn’t know what he was doing. Had to go from under the sink to get the clog and if ever needed it done again to tell them go under the sink. Needed them again so overlooked previous mistake and ended up costing $339 because it was two hour to get the clog out and then extra charge because it was weekend. The advertise a great price but by the time they are done that price is no where near what the advertise. Heads up if you use them the price will probably at least double before they are done.
Martyn Chamberlin
5 years ago
Brian fixed an issue with my sink not draining. I was impressed that they could service me on a Friday afternoon, just a couple hours after my call. Williams Plumbing was booked until next Tuesday. Thanks Roto Rooter!
Tyler was a very courteous and professional plumber. Let me know what all he was doing and did a great job. Will use definitely use again.
erin wilkinson
4 years ago
After having so much trouble with other places, I got in contact with this company and they came out the same day and fixed our issue! Dustin was awesome and I could tell there were some issues with our setup at home but he stayed until it was fixed and was very friendly. Will definitely use this company again if we have any other issues!
I continue to receive excellent customer service from this company. Very competitive prices, also. In fact, they are beating the pricing from another competitor by far. The technicians have been so professional and helpful. I am a customer for life!
Blake did an excellent job on saving Mother's Day. The toilet and shower weren't draining properly and was blocked 45 ft down the line. Blake was informative and very knowledgeable about the problem. Was fixed and Blake saved Mother's Day!
Kristin Charles
5 years ago
We had issues getting water from the meter to our house they sent a technician out. When he left, the Outlook was very discouraging, I made a phone call to Doug at Roto-Rooter and ask for a second opinion he sent someone back out and they were able to get water to my house which was amazing! My family is struggling financially and all I was able to pay was one hour of service plus any parts needed Doug approved the technician to do the work needed to get water in my house at no extra charge. I'm not sure how much a nitrogen flushes on my lines but I really really appreciate Doug for helping me get water back in my house my life is amazing now and I am very thankful to be able to take a shower and cook in my kitchen and get my life back on track! And thank you to Brandon for spending the time needed with us and going above and beyond what your job required to help my family out! Have a blessed holiday this year!
Anna Marie Penix
a month ago
Although I didn’t care for the fact that they don’t give you a time appointment, the serviceman was very nice and knowledgeable and got the work done quickly.
Mariah Ingersoll
5 years ago
We had Josh as our technician. He was great! Got everything from start to finish done in 30mins! We are go glad to be able to do our laundry again with out having to pull a bucket of water out!
Every time I contact Roto Router for a plumbing issue they provide good quality service. But today the technician Blake and his assistant went above and beyond any expectation I had. The service they provided today was beyond exceptional.
BIG RON JANKINS
2 years ago
They called to verify the appointment, and sent a picture of who was coming. When he got here he was masked up, and very professional. He asked me what was going on and then he asked me some probing questions about the type of water that came out and the color of it and after I told him this he knew exactly what the problem was and proceeded to fix it immediately I didn't tell them this on the call but there was another issue with the kitchen sink not draining correctly and water leaking from the drain pipe. I told Paul this and he unclog the drain whole situation took probably less than an hour would highly recommend Roto-Rooter to anybody who ask, and also want to give Paul extra kudos because he went above and beyond on his job. thanks again.
Dylan and his co worker came out and were able to assess the situation and dealt with the roots in the pipes quickly. They were also patient with all my questions. I greatly appreciate everything! 👍👍 Thanks again guys!!
Kathleen Flippo
2 years ago
My experiences with Roto Rooter are always very good. I have one friend who keeps telling me I should try another company because you all are too expensive. I don’t agree and I have a long history with you. I don’t listen to her.
I had a great experience with the people at Roto-Rooter. It was easy to make the appointment and given my description of the problem I was having the plumber arrived prepared to fix it that day. He was courteous, professional and tidy. A good experience all around. I highly recommend them.
Sherry Whitley
5 years ago
I called Roto Rooter today thinking they would need to camera the line after he evaluated the situation he called me and said he wasn't charging me to camera because he didn't need to do that, which saved me at least $150. I really appreciate the integrity of the man who came out for the job. His name was Josh. Really appreciate the honesty. Good job Roto Rooter!
Giving them a low rating because of the time it took them to send someone. We called at 5:30A.M. that our shower was backing up and there was water all over our floor. Since its a 24hour company they could help us. Well we called spoke to some lady she told us she would send someone out. 1 hour went by and nothing. 2 hours went by and still nothing called them again and by this time i was really aggravated. I spoke with a gentleman and gave him a piece of my mind well knowing it wasn't his fault but damn it, i was patient enough. Needless to say the guy came out at 8:30 a.m. and didn't even take him 30min to get the job done. I was pleased with his work but timing and getting people out on the jobs they SUCK at that. Kudos to Jeff, the gentleman that came out here, respectful and knew what he was doing.
Brooke was fantastic to work with. She got everything taken care of inside the home while we fought the septic issues.
virginia evington
11 months ago
I have always been very pleased with your service My drain in my bathtub and toilet were backing up They fixed it in no time thank you so much I will use you guys the next time I need something done
Service was quick and he did a great job. Always pleased with service done by roto rooter.
Lee Wahlgren
2 months ago
Joseph did a great job solving our drain backup. He was very knowledgeable and easy to talk to.
They came out immediately .. gave me estimate over phone ... worked fast and professional .. you can not do better than this ! Stop shopping around folks ... just call Roto Rooter .. you don’t have to supervise these professionals .. they are fair and honest and accommodating . . That’s just the way people in Oklahoma are so this is a perfect fit . Jordan came to my house and if I could give him 20 stars I would !
Ryan was my technician and was professional, courteous, informative, and efficient. He was finished in a very short time and the job was done in a quality manner. I always have a good experience with Roto Rooter.
Vickie Horton
6 months ago
I've had an ongoing issue with my sewer line and Roto-Rooter was able to help clean the lines. I had called two other plumbers and for some reason they didn't see the issue in the line or didn't go far enough to clean the line. I am happy to say that Lawrence Toby was very nice and helped me understand what was happening. He took the time to listen to my issues and explained what he was doing. I am much appreciated.
Sandy Fleener Bell
4 months ago
Blake was very professional, helpful and efficient. I can't ask for more than that. He quickly diagnosed the issue then went about fixing it and explained what he was doing as he went. He left things clean and he also explained all the charges so I knew what I was paying. I will definitely will call him again when I'm in need of a plumber.
Grace Weber Weber
6 months ago
We have used them several.times at different properties for sewage stoppage. Always courteous and prompt.
True Blue is great! On the maintenance plan. Kayne was the serviceman that came out and checked our AC. He did a great job... All is working great and we feel confident about our AC going into OK summer. Thanks!
Will done a very good job he was a true professional
Service was quick and easy. Called the number and they said they could come out same day, and would give me a call as soon as the tech was on there way. After the call the tech was at my house within 20 min, in a marked van and a company uniform. They had also sent me the gentleman's picture, Eric, and years of service, 7, before he got there. Eric asked me what the issue was and got right to work. My issue was resolved and he headed off into the sunset...
Was very professional and informative. So thankful for the quick response.
william linsao
10 months ago
Our technician, Blake, has been here before and is familiar with our drain issue. He is always friendly and professional, and the company stands by its work. Highly recommend them.
Great experience, Blake came out and he was very professional and friendly. We had a great experience and he was able to help determine our problem quickly. We would use them again. Blake was also very good with our two dogs.
Wow! I was very impressed with the communication from Roto rooter prior to the job (text with name and photo of technician) and all aspects of the technicians work. Blake was very professional and thorough, polite, on time and had excellent communication with me throughout the job. I will definitely be using Roto rooter again!
I highly recommend Roto-Rooter. Excellent job.
Maggie McClearen
a year ago
My bathroom faucet would only trickle out very little. My landlord called yesterday to get scheduled and they had someone out the next following day. The Technician Jess was very professional and fixed the issue very quick. When he came in he immediately put on booties as to not track dirt threw the house. I really appreciated that. I would recommend Roto Rooter for anyone with any kinda plumbing issues. I have had them come to my house 3 times over several years and they always fixed the issue the first time. I have tried alternative plumbers in the past and that was never the case. In the end would always have to contact Roto Rooter to have the issue resolved. Kudos to Roto Rooter Plumbing and Technician Jess. Thank you for fixing the water flow out of my sink faucet.
Thank you Roto Rooter for sending repairman, Dallas, out at 6:00 pm to help us in an emergency with a clogged waste/sewer line on a house we just purchased and were trying to move into. He worked until it got too late that night then came back the next morning to continue the job. He worked tirelessly in the extreme temperature first to locate the clog then digging up and replacing the broken pipe. I appreciate how he kept me advised of the process every step of the way and did not stop until we had a clear flowing line. Because of his efforts our move in can proceed as planned. We will use them again.
Arlene Bergstrom
a year ago
Wallace came out and was just wonderful!!! Now, mind you this is our Third time to do this very same job. Williams plumbing has been out TWICE to unclog our backyard plumbing. In short we were cheated …. Hundreds of dollars later!!! It stinks about the other businesses and that we were cheated but WALLACE WITH ROTO-ROOTED WAS EXCELLENT!!! He will be taking care of all of our business from now on!
Great Service. Had an issue with laundry and kitchen sinks draining. I called about noon to see if they had a tech available. The lady told me they could get me taken care of the same day. If I hadnt left my phone at QT and missed their call, there would have been a tech at my house with in 3 hours. However, it was about an hour later (30 minuites of which was me trying to locate my phone) David arrived and fixed not only the drain for the laundry and kitchen but also retrieved a lid my 1 year old decided to put down the tub drain. Very courteous, respectful, professional, and friendly. We appreciate the quick response time, both times, the honesty and professional service. If and when I need a plumber I know who makes troubles go down the drain and I wont hesitate to call them first. Thank youDavid and Roto Rooter
They were good as always.
Jewels Varner
2 years ago
They were really kind and fit us in very quickly. Especially for being 10 o’clock at night. The technician was really nice and it didn’t take him long to fix our drain.
Blake, the technician, was very professional, knowledgeable & courteous. We will use Roto-Rooter again for our plumbing issues. Thank you RR!
Perfect execution in every way. The kitchen sink backed up on me which also put a stop to my laundry and dishwasher. Liquid plumber was no help, and I need this fixed quickly so I went with the name I trust. Everything went smooth.
john tomlinson
3 months ago
We had Roto-Rooter come out and pump out our septic tank. They did a good job, came out at their appointed time, and let my husband watch.
Very good service!!!! Very thorough!!
Thank you for coming so quickly, even though it was not an emergency.
Devin Ketchum
10 months ago
Very professional, worked quickly, and explained everything from the time he arrived to the time he packed up.
Phil Armstrong
5 years ago
The roto rooter service technician was very professional and courteous. He called me each day to update me on the status of the part needed to repair the commercial sink on my restaurant. Was very clean and respectful to my business and employees.Very impressed with this level of service
They are always quick to schedule appointments. We always ask for Will! He is outstanding! He gets the job done in a very professional manner and he gets my humor!
David Vineyard
a month ago
Toilet repair. Excellent job as usual with Roto Rooter.
My technician Lawrence did an outstanding job. He listened to my concerns and then quickly perform the clean up I needed. A very professional, nice, Young Man. I always trust Roto-Rooter when I have sewer and plumbing issues. Thanks guys, another job completed above customer expectations!
Place is Much Better Than Mullen Plumbing.
A hair cheaper & more knowledgeable.
Jason was very professional and knowledgeable about my drain. I was having issues with the kitchen sinks not draining and the drain for the washing machine. Unclogged in less than an hour.
Thomas Mansur
3 years ago
Office personnel very cordial. Tech arrived on time. Listened to the description of problem and went about diagnostics methodically. Found and fixed the problems. The tech was especially competent, efficient and very friendly. Good worker, good guy!
My husband booked online with this company for them to come out yesterday between 8am- 12pm. By 11:30am we had not heard from them about coming. I called and spoke to the office at that time to verify that they would be coming out that day. She told me that even if you book online for a specific time frame, they could not schedule within that time frame but that they could come out up until 5pm. I informed her that my husband had to go to work at 1:30pm and we would need to know by then. She said that she would contact dispatch and let them know and someone would call me shortly with an estimated time. No one ever called or came to our home that day. We decided we would just have to contact another company for the work we needed done. Today, I received a call at 8:30am stating that they had a plumber who was on the way to our house. This was completely unprofessional. There was zero communication that they couldn’t make it the day before and we were not available on Friday for them to come out. Would not recommend this company to anyone.
Wendy Simmons
11 months ago
They responded and worked quickly, and the price was very reasonable! I would definitely recommend Roto Rooter!
mccarterdenisha
4 years ago
Listen...when I tell you how Roto-Rooter will take good care of you. I called them today at 5pm with my toilet overflowing. The dispatcher was so nice and got someone out to my house very quickly even though it was after hours. The service man they sent was very courteous and thorough and made sure my drains were completely clear before he left. I would call them again, but I'm hoping that I never ever come to that again at my house. Clogged drains on a Friday evening are no fun, but these are the guys to call and fix it for you.
Let me first say that this review was going to be all bad, but Terry saved the day he totally rocks and you all should be very blessed that you have him the prior plumber was good not knocking him but the problem still existed after he left. Called the company bright and early the next morning and felt totally defeated because the prior day I had just paid almost $400 and they were suggesting that I pay another $268. I promptly ended the call, had to regroup called back and they sent me Terry I cannot sing his praises enough. So for Terry five stars 🎖🎖🎖🎖🎖
Michael Glanzer
3 years ago
Use Roto-Rooter at least a couple times a year because we have a belly in one of our lines. They're always quick when we need them and reasonably priced. They do a great job and clean up after themselves. Couldn't ask for more.
melvin watts
2 months ago
I had a problem with a shower leakage at my renter property. I reached out to roto rooter after hours (memorial day weekend) and they responded quickly. They tried to fix the issue the best they could, however they were unsuccessful, they needed a part to continue, but all part stores were close until after the holiday. I am located out of town but yhey kept me informed and returned immediately after the holidays to fix the issues Thanks Roto-Rooter for your quick response and in handling the issue professionally.
Jason Swall
11 months ago
Comany was very reasonable with the emergency after hours rate and responsive, they had a tech out within an hour of calling them on a friday night. The tech was super professional, knowledgeable and quickly resolved the problem. 5 stars and I will be calling them first in the near future for additional planned projects.
Was told that they were going to be here between 8:30am to 5pm. Got a call at 8:15 that someone was available and heading my way. All cleaned up before 9:15. Aaron was super nice and professional. Also gave some great advice for preventative measures for the future. Will definitely use them again if we have any more issues.
Clifford Fyah Henry
7 months ago
This is my third time using this company over the past 4 years and the service has always been great. I trust these guys with my plumbing needs. Service fee is a little higher than some of their competitors but I choose great service and results over everything else. Thanks for your great service.
Dalton was very professional, friendly and prompt. I couldn't have asked for better service. Roto Rooter should be proud to have him as an employee. Thank you.
I called Roto Rooter late the night before to get a plumber the next day. An employee actually answered the phone. I like that. Aaron the plumbing tech showed up. He was very professional, listened to me tell the issues I had, he had a work order so he already knew them. That set my mind at ease. He took care of the problems. I will call again when the need arises.
Christopher and the young man who assisted him were absolutely amazing. We needed some help and couldn’t have asked for anyone better. They did a great job addressing the problem quickly. It wasn’t something they could fix but it got us going in the right direction. These two young men represent your company well. I will call Roto Rooter again because of them.
Jenni Hawkins
3 years ago
Wow I’m so glad I called this company. I was really surprised to receive a text before hand with a photo of their employee as well as a description of how long he’s worked for them and what all he does. I have never before received such a text from any call service and greatly appreciate this added level of service. Service was extremely prompt, courteous and competent. Reasonable charge. Will definitely call next time the need arises.
Aaron & Stacy VanHoose
10 months ago
Drilled a hole in a copper pipe looking for a stud in the wall. Roto-Rooter was there in about an hour and this was a Saturday. Fixed me up and for less than I thought. Very satisfied.
Dylan arrived only just over an hour after I called. Had my sink cleared within a few minutes of putting his machine on my roof. He was very personable and professional. Totally satisfied with Roto-rooter, although I thought they were high priced, although I don’t really have comparison. Person who took my order was not friendly.
Robert Whittaker
a year ago
Cleaned main line log that two other companies said they could not. While to other companies made us wait weeks to come out, Roto Rooter came out same evening we called. When they found need additional equipment, they came out next day to finish the job. They (Jordan) were prompt each day and was very helpful in explaining the problem. Jordan was professional and efficient. I would recommend Jordan and Roto Rooter highly based on this experience.
Church Restoration
9 months ago
Luke was our plumber and from the moment he arrived he was professional, courteous and caring about our issue. Once we signed the agreement to do the work, he was on time and stayed to complete the work in 8 hours. The office staff was courteous and professional as well. This was an experience that we as a small church were concerned with the cost, but it was something we were able to manage and there was no issue. Thank you RotoRooter for your professional service and great work.
Located the problem repaired with quality workmanship. Cleaned up well and solved the problem. Whole experience was a good one. Grateful for the men who did a great job.
Richard McGinnis
a year ago
Had some terrible issues in our new house, these guys came in & didn’t stop working until they found the issue & fixed it! I highly recommend them, they are very kind hard workers.
Significant detail given to major sewer line project. Eric managed a difficult job very well.
Roger Grigor
8 months ago
Excellent, courteous service technician. Very efficient problem solver and made sure necessary steps to clear all areas of drain line and tested her work to assure problem solved. Made sure I was satisfied, and I was!
Miguel Flores
a month ago
Thanks god I don't need plumbers alot, but I did it today! and Blake Roberts deserves a 5 out of 5 stars.
I would recommend this company services to everyone
Grace Campbell
2 months ago
Initially worked with another company who offered $420 temporary fix that didn't work and never gave me their estimate, so we went with Roto Rooter who jumped on the project the next day, plus completed it for $600 under their estimate! They fix things lesser companies simply can't handle! Thanks Roto Rooter!
Beyond happy with the work done by this company! We had a clogged main line which led to a several rooms flooding a couple inches. It was a nightmare. Luckily, the next morning, Tyler from Roto Rooter was able to come help us out. He was very professional as well as friendly. The problem was fixed in a few hours and I payed less than expected. Tyler definitely deserves a raise!
Mo was great. She did what another plumber couldn't. Many thanks.
Dylan was friendly and got Our shower back up and running. Fast appointment out same day
Service was amazing! We had a leak in our master bedroom overnight. Roto rooter fit me in that morning. The service tech Bobby was very nice and figured out the problem quickly. The solution wasn’t nearly as expensive and invasive as I’d feared. I’ll definitely use them again!
Technician Alex was kind, courteously, and professional. He got our sewer drain cleared in short order. He explained the process as he worked. They worked us in the same day we called. Office staff also handled our concerns with kindness and professionalism.
Vicki Vaughn Morrison
4 months ago
They unclogged my kitchen sink. They did a great job and it was also a quick fix. I am very pleased.
Molly Harrison
4 months ago
Very professional, excellent service, been using for over 20 years. Definitely recommend.
Best service I have ever received! On time, fair prices and friendly staff. Alex, went above and beyond. Not only did he fix my problem, but thought about how to keep it from happening again! Thank you RotiRooter! Carmen G.
Chris Cummings
2 years ago
Bobby got me all fixed up! He was very courteous, knowledgeable and efficient! I have used Roto Rooter for every plumbing problem I've had and have yet to be disappointed. I certainly appreciate his help and will continue to call Roto Rooter when I have issues!
tjstrong Jackson
5 years ago
Great business ive used them quite a few years.My last project was a toilet installation with accessories They given me many pointers along the way sometimes I do it myself. This time they used an email receipt on a tablet. The tech I asked twice the amount but couldn't show it to me on the tablet. So happy it was done I paid. First came the review. 5 star I gave him. Then the receipt. $10 bucks more no problem I saw him to be cool. But now my bathtub is clogged, and draino doesn't work I might need a plumber. Bad thoughts pass this story on!
Echo Hillesland
2 years ago
Roto Rooter was great. They were on time courteous and professional. They walked through several options with us so that we could avoid tearing out our concrete slab. Best part was we didn’t have to wait a week for them to come. Their availability is great.
Horrible customer service RUDE technician. I had Bobby here 3 weeks ago to fix back up issues. He supposedly fixed the issue, this is the 2nd time I have had an issue since he'd been here, so I called for a secondary visit. The secretary stated all work comes with a 30 day warranty. Bobby gets here with an attitude from the start. He then says his work only comes with a 7 day warranty. When I mentioned the secretary stated a 30 day warranty he rolled his eyes, turned around abruptly and said 'we'll see'. I understand that it is 5:30 on Saturday evening, had he fixed it the first time , he would not be here now.First charge was 185.00 now an additional 204.00 ;since he didn't do the tub last time'. Oh and I called at 2 PM when I was told they would be out today, I was additionally charged an Overtime rate since he didn't finish until after 5. I would not suggest Roto-Rooter, I highly regret calling them in the first place. I will be disputing the charges with management as well as the Better Business Bureau.
Quick, friendly service. Made sure all drains were clear before leaving
Marlon McCarter
3 years ago
It was very late when I placed the call, I was unsure if they were even going to make it out but sure enough William was on his way... Though he wasn't able to complete the project (No Fault of his), he was able to stop the leak and showed us the bigger problem that was about to get worse for us. Thanks to him, he saved us a ton of money in damages and repairs!!Thanks Will!!! 👍🏾👍🏾
This was a GREAT experience!!! The office very helpful and friendly. The plumber was extremely knowledgeable and absolutely awesome!!!
Kenneth Kuykendall
a year ago
Worst customer service I’ve ever heard. I JUST called to schedule a gas line hookup for one of my customers and the lady on the phone was extremely rude and not informed. Better training needed!!!! I called and asked about getting my customer being put on the schedule and she said rudely “i can but I don’t know when they’ll be out there” ???? Why wouldn’t you at least know a roundabout time??? Then she couldn’t tell me what the price was. Why doesn’t the lady answering your phone know the prices of the services you offer??? Very frustrating.
Danny Waters
7 months ago
Isaac was outstanding very professional and let us know everything that was going and what was needed. And he worked HARD! We had a bad clog and he had to start at the roof vent to find the line it was mess and he never lost his patience.
Excellent service! Jordon knows his job and went right to it. Very pleased with this company...stayed in contact start to finish! I will use this company again with no worries. Thank you again.
I walked into my bathroom to a wet floor. Toilet leak. I'm very happy customer today with the prompt service from Wallace, the Roto Rooter service person. He was in and out.
Catherine Spoehr
4 months ago
Very nice, polite plumbers. Responded quickly each time we've had them out. Solved all our issues without breaking the bank. Highly recommend for all your plumbing needs.
Called today and they came by 30 minutes later. Paul was very nice and professional. Gotta give it a 5 out of 5.
Angela Peoples
4 years ago
Incredible and honest service!! Doug, the Ops Mgr, the staff in the office and a technician named Doug as well as many others in the past have always went above and beyond. They are always punctual, thorough, honest and fair. As a homeowner and a Realtor I wouldn’t trust anyone but Roto Rooter in Tulsa!
The Real Batman
2 years ago
Initially had contractor come by and miss diagnose the issue and had me buy a new shower kit with valve. He than flaked on the job and never showed.. Called RotorRooter and they were out the very next day. Awesome guy, got the job done and was honest with the real issue and got it fixed in 30 minutes. Then, took it upon himself to unclog my shower. Super nice! Will continue to use you guys from now on with future fixes.
Lynne Shirley
4 years ago
I am so impressed by your servicemen. They were both polite, knowledgeable, and efficient. One of the reasons I keep using Roto-Rooter is because of the quality of the men you hire. I hope that never changes.
Wayne Franklin
a year ago
They tell you one thing than never show up, When they do finally show up they lie to you, fix it to work for a short period of time so that they can get more money. They were hired to run a camera to find the problem and never ran it..Even after it was supposedly open where they could run it they didn't. It is my belief that they knew that the work they did wasn't the true problem or solution.
Taryn Sanford
2 years ago
Max the plumber showed up when he said he would. So kind and professional and explained what he was doing. The new toilet had a broken base and I had to go get another one. He said he would be back at 3:00 pm to install it. He has wonderful work ethics and takes pride in his job. He has integrity beyond measure.
The technician showed up nice and early and went right to work. He was very friendly and easy to talk to. He fixed both issues and even cleaned up. Great technician and good guy. Honest and dependable company. New customer for life
I previously posted a negative review about Roto rooter in Jenks. I want to retract and say they contacted me and the came back and worked for hours to help fix the problem in meantime discover a much more serious problem and didn’t charge a dime more. They really did go above and beyond to explain the extra charge was due to my particular situation and then worked and got it right. I would use them again and really sincerely appreciate their work ethic. Thank you.
Excellent job. Tyler is the best! He works until he finds the solution. I had 2 other plumbers who “tried” to fix it. But just made a mess. Not Tyler - he actually fixed the problem. He cares about his work ethic. Very hard to find people like that. Next time I will bypass the “plumbers” and call Roto-Rooter. 10 ⭐️ out of 10 ⭐️. Jan R
Scott L. Johnson
9 months ago
Roto Rooter was truly A+++ today. I would absolutely call them again if needed.Our kitchen drain was stopped up completely. I called RR this morning and they stated I’d be scheduled for a morning appointment. They explained their system: I’d get a call when a plumber came available, and if I was also available then he’d be dispatched; otherwise I’d go back onto their wait list. They stated a drain clean-out would be $194 minimum and could be more, depending on how the job progressed.Everything worked EXACTLY as they described. Indeed I got a call around 11 AM and Tyler (the plumber) arrived a few minutes later. He was friendly and neat, and didn’t mind me watching and asking questions. I learned a lot as I watched him ply his trade and clear our drain. He was also very thorough, checking and testing in several different ways to ensure that not only was the drain clear, but that the clog hadn’t just moved down the line. He also stressed a 30-day warranty if we had any further problem with that drain.I fully expected the bill to be more since it had been explicitly stated that the $194 was a minimum. But no, the bill was exactly $194! That was a great end to a fantastic experience with them.Would I call RR next time? You bet I would. They made a loyal customer out of me in one visit. (And I’d ask for Tyler again too!)
John and his crew did an amazing job of finding a leak in my front yard under a large tree and fixing it with minimal damage to my yard. I’d recommend them anytime! They were kind, professional, and extremely helpful.
Firstedward Lastferranti
3 months ago
Good attitude, polite, went extra mile with service.
kay shearer
10 months ago
Very pleasant experience. Very courteous and did not leave a mess. Took care of all my requests.
Jeff Wilkerson
a year ago
Toilet wasn't flushing correctly. Seemed to be clogged. Isaac augered the toilet and when that didn't work clearing the flushing or clog problems he then began to snake down the roof vent. He had to come back the next day to finish. He arrived the next day as promised and continued to snake the main line exhaustively. Unfortunately as long and hard as he worked he could not find and remove a clog. At this point he stopped working to let me know about the situation and give me the opportunity to change the course of what had been a seemingly futile attempt.I decided that at the rate this attempt was costing me economically that the work would have to stop, even though a the problem had not been resolved.Fortunately, later that evening I just happened to try flushing the toilet once more and to my surprise it flushed as if there had never been anything wrong with it!!While I was pleased with the work that was done I was still aghast at the bill for work which had produced no positive results.While I understand that a business must charge for services rendered I would like to make the suggestion that in instances such as mine, where professional knowledge and work is not enough to produce a favorable change in the circumstances, that your company give a discount on the cost of the unfruitfull work.It was merely by happenstance and good fortune that my plumbing ended up clearing itself up.
Michael Johnson
2 years ago
Technician Jess did a 5 star job and was very accommodating. Great guy! However this started with an online reservation that didn't materialize and wasn't followed up on for over a week or more. Finally called after awhile and said there was a technician available, we had plans and rescheduled for the next week when Jess finally showed up, some discrepancy between online phone price and price quoted when the technician showed up, technician explains what he thought happened and charged the phone quote price, hopefully he won't get in trouble. If you need their service call them, their online system just isn't reliable.. Need someone answering the phone that has some ideas of pricing.
Brooke did a great job, she’s a great asset for your company.
Joe was very nice, helpful and clear at presenting my options.
The guys were exactly on time and got right to work. This job would have taken days for me to compete, but Blake and Toby were finished in 35 minutes! Awesome! A very satisfied customer!
Amanda Holbrook
a year ago
Alex was friendly and professional and knowledgeable! He got all the parts and did the job same day, which was highly appreciated! Also, the lady that schedules the appointments is always very helpful and knowledgeable! Roto Rooter is a great place to call and have work done!
Guy was so nice and helpful!! I would definitely use them again
Jamee Markert
8 months ago
The young man who helped me was very friendly, professional, and efficient! He got my (outside) sewage drain cleaned out quickly.
Porter Peaches
3 years ago
I called on a Sunday morning, someone answered the phone and said they could have a tech out there in a few hours so I scheduled it. Just 15 minutes later I got the line unclogged so I called back to reschedule for a non emergency rate. The lady was very helpful and scheduled a tech to come out Monday. They called before they headed my way so I met the tech at the house I was having the line scoped. (Forgot to mention that I changed the service from cleaning the line to scoping.) After he scoped the line we saw roots in the line. He told me my options and worked it out so I got the best price for what they did. All in all it was $308 to scope the line clean in with there tool and scope it again and run there tool down it 1 more time for good measure. I'm very satisfied with the company and the technitions that did the work.
Brandy Shoemaker
a year ago
Jason was very kind and understood our issues right away. He worked quickly go take care of our issues and was extremely professional.
Beth Langlinais
3 months ago
Super friendly and speedy service. I highly recommend them! Big relief going into the weekend! Clogged pipes are no fun🤦♀️
Call them to come snake my line. Unfortunately I didn't have clean out but instead of going through the tub where my mainline connects to our through air vent he does nothing and yet still charge us 209 bucks and didn't Do anything and left with my lines still clogged.Horrible service and horrible company save your money and don't call them.
Connie Redman
3 months ago
Isaac provided great customer service. He was on-time, professional and did not quit until the job was completed. I say it was a good value because any time I've called another plumbing service trying to save money, either they can't fix the issue or it takes them twice as long. Thanks Isaac for a great experience!
I called and explained the problem. Technician came, he saw and he conquered. I paid him and the deal was done. It’s almost as if I paid for a service and received the exact service I paid for, which is rare these days. Highly impressed, would absolutely recommend and worth every penny.
William Jaggers
8 months ago
Great attitude, hard and efficient worker !
Won’t use any other plumbing service.. those red trucks don’t compare to you all
Chris Blotevogel
a year ago
The technician Blake showed up early, maintained a professional appearance and his work reflected the same. He was able to locate where tree roots had grown into our sewer line and caused a stoppage. He knew exactly how to clear the stoppage and did so in a timely manner. Would and will definitely recommend Roto-Rooter to anyone in need of plumbing services.
Guy showed up and first thing I noticed was the strong smell of cigar, Then he went to the meter to look at it, We followed the line that was laid, went inside the house just to look at my water heater, check it and shut the valve off, looked into the door hatch we have to get under the house, kept saying he wouldn't fit so wouldn't go in to check for issues, used his flashlight on his phone to look around, not a actual flashlight, left a smell of cigar in my house for a bit, Didnt even test my line for leaks, Basicly just told me more expensive options they could do.. Told me it was 174$ for all the 25 minutes he was at my house with no help and I only had 20s and so he charged me 180.. I wont be calling them out to my house again.. And I had good luck with them a time before.. Not happy!! Not reccomended by me
For the second time, Tulsa Roto-Rooter has done a stellar job of taking care of us. Literally called, stated our issue, which turned out to be a main drain thing, they texted back with the name, bio, and photo of the tech on his way. Took care of business quickly, charged me a VERY reasonable straight forward fee with no add ons at all then gone. All of this took 1 hour and 10 minutes. Same last time, it was Memorial Day weekend, drains backed up, flooded garage, had house full of people, called, job completed in less than 1hour, no extra charge for holiday weekend and job done right! $95! You can’t find this kind of service anywhere anymore, in any industry! I won’t even consider using anyone else.
Joe Hernandez
2 years ago
Max was great. Very professional, thorough, and accomodations.Roto-Rooter was also able to come out the same day. I called 5 other places before RR and none could come out until after hours for an extra charge.Roto Rooter should have been my first call and from now on, they will be!
Victorious Salsman
3 years ago
Dallas was amazing! I had about ten years of roots and trash in my main sewer line that he worked tirelessly to cut through and push out. He updated me through the entire process and gave me options when there could be. I really really really didn't want him to go through my toilet and he went through the added pain and hassle of hauling everything up going through the roof access without complaint. He cleaned up afterwards and even made friends with my German Shepherd. I will not only call Roto Rooter again but specifically as for Dallas if I ever need work done again.
Frank Holdsclaw
4 months ago
Used twice now over the years for draining problems. Got great results (fixed quickly and inexpensively) both times.
Follow up, had them come out another time to repair both sillcocks, very with the happy results at a fair cost.
Blake came out only 2 hours after I called and worked on a backed up bathtub drain. He needed some extra help and called John over. The guys fixed our stubborn drain, cleaned up and left with no extra charge for the extra help! Roto-Rooter is awesome! Thank you guys!
chiz fluegge
3 months ago
Wallace did one heck of a job. Cleaned up the routing of gas line and drain pipe so next time the job is easier. He never even took a lunch break just powered through to get our water back as soon as possible.
High Voltage America
11 months ago
Mo was awesome. Whatever they are paying her, it isn't enough. Always had good results with RR!
Kristina Mcgrath
2 years ago
Amazing customer service the dispatcher who talked to me was efficient!!!! She knew the business well enough to get what I needed and me in the right direction. I'm super impressed!!! The technical who came out fixed it quick and gave me all the info I needed. I will use them again.
Stacey Kelley
11 months ago
I just purchased a new build home and began experiencing plumbing issues! I booked an appointment at 8:30PM and by 8:15AM they had a technician out to clear my mainline!
Cheryl Touboulie
a year ago
Jess was great at Roto-Rooter! He was quick to come, assess the situation, and quickly made the repairs. He explained what he was doing and made us comfortable with the process! I will use them again!!
Brandon did a great job. It was quick and easy, he was a professional. Hope I never have to call with plumbing problems again but if I do I’ll be calling Roto Rooter.
Shelby Brandon
7 months ago
The technician was excellent and polite. They did a great job. I would call them again any time.
Roto Rooter is our go-to plumbing service provider because they have repeatedly provided excellent service. They did not disappoint for this bathroom plumbing repair.
Dyllan was prompt, polite, offered to wear booties in the house (no need to do that) and took care of the problem very quickly.
I went online to request an appointment with Roto-Rooter to fix a clogged floor drain. They arrived first thing the next morning. I was sent a picture of the technician and received a call before they came out. I was very pleased!
Dorothy Gwynes
3 months ago
Chris was very friendly and knowledgeable. He came in and fixed my problem and explained possible causes for the clog. I’ve used roto rooter in the past and will continue to do so.
Robert Montgomery
3 years ago
I was most impressed with Dallas. He was on time and took charge and fixed the problem in record time.The price charged was very low and I was very pleased.I will recommend your company to everyone and you can count me as very satisfied.Thank you.
Professional and told me what had to be done and explained to me why. Was prompt and friendly. Service was good but not cheap. You get what you pay for most times and I feel we got good quality service. Thank you Roto-Rooter.
Tyler and Dylan were the two nicest workers I've had at my house. They were polite ,thoughtful,and genuinely concerned about my situation. A 30 minute job that took 6 hour's due to the age of my home. They remained positive , and left as nice as when they arrived. Roto rooter, should be proud to have these two professional young men working for their company
Efficient, knowledgeable, and friendly. Unfortunately, left the side gate unlatched when leaving my backyard. Thank goodness I checked before letting my dogs out again. Having to chase down a couple of black dogs at dusk is not fun.
Aaron did a very thorough and comprehensive job and he finished a repair job that 3 previous plumbers had attempted.
Lucy Erickson
2 years ago
**3-15-21**Again, the first place I called when I had a plumbing issue. The gentleman had to come after hours and was very courteous about our time and ensuring that we figured out the problem in a timely manner.**Updated- Once again we have a plumbing issue and Roto Rooter is my first and only choice! Fast, reliable, and knowledgeable.Same day service. Blocked washing drain was fixed in little time. Very personal and courteous.
I Love Roto Rooter!! That song has been apart of my whole life I feel like!! Lol and they really do help “roll those troubles down the drain”🎶 😉 All the guys that come out to help me, because it’s usually my fault 🚽🧻 🤷🏻♀️🤦🏻♀️ have been so pleasant and helpful! Thank You for doing such a great job 👏🏼 and these days Integrity,, well, that is hard to find!! 👍🏼
Breanna Arsenault
4 years ago
Jeff is such a hard worker and didn’t stop until the job was done! We had a horrible block in our main line and he got it fixed and everything is good to go now after many different attempts to get it fixed. Thank you! Also, he kept up up to date on the pricing throughout the 2 day process. No hidden fees or anything. My husband and I appreciated that.
Jeanette Hardesty
5 years ago
Thank you so much for your prompt and courteous service. We had been experiencing a plumbing problem for the past few days. We had contacted another plumbing company. It took 7 phone calls over a period of 3 days for this company to send someone out to fix the problem. Unfortunately, the problem was not fixed.We contacted you after hours :Saturday night and you responded immediately and took care of the problem.Many thanks to you and your company!
I’ve only had good experiences with Roto Rooter. Courteous, professional, and they take care of business. Several years ago I called Mullin and they told us we needed 6,000 worth of repairs done. Called Roto Rooter a few days later and they fixed our problem for $230! Now I’m a customer for life. Jess is an excellent technician as well as everyone I’ve had over the years. Thanks!
Ronda DeLaughter
4 years ago
They were quick to get out to our house and also willing to work around my schedule. David was very thorough in making sure the clog was completely gone before he left.
Emily Escolas
5 years ago
Isaac is the best plumber that I've had the pleasure to do work on my home. He was knowledgeable and listened to my concerns. I get the feeling he is the kind of guy that would do anything to help someone who needs it. Roto Rooter is well represented!!!! The process was easy and fair. Thanks!
Marinell Hall
4 months ago
Blake was a knowledgable tech who found my problem and solved it quickly. He was the first in 20 year to find I did really have an outside access that was no on my roof. My dog loved him too( a plus in my book too). I would definately call him again when ever I need service again. Also he was not messy.
Robert Clemens II
4 years ago
Jess did a thorough review of the situation, and fixed our problem in a professional manner. His arrival after our call to schedule was timely, and their fee was reasonable. Thanks.
Scheduled me in and showed up at my house about an hour after calling them. That was Impressive in itself! They arrived went right to work! They said they resolved the problem and it appears so at this point in time! So far, I am very satisfied and I do recommend them! Thanks!
Technician was very professional. Explained everything needed to bring up to code as well as cost. Very appreciative. Finished work in a timely manner. Look forward to using him again should the opportunity presents itself. Will definitely recommend Roto Rooter to others.
Bryan Girod
11 months ago
Had a sewer line clog causing sewage to backup into my bathtub. I called 15 other places in town and Roto Rooter Tulsa was the only one that could get my taken care of after hours. Luke came out at 11pm and had things cleared up in about 20 minutes. Not gonna lie, it was expensive, but I needed it handled and they are the only ones who stepped up. It's 830 the next day and I'm still answering call backs from the other companies who let me down last night.
Good workers my only complaint was told it probably would take four hour. For $749. But if takes less time it would cost less. Took 2 and 1/2 hours. And I only saved 25.00 Not saved much
Daniel R Hope (M0b1us)
5 years ago
Isaac was AWESOME! He's got a great work ethic and wants to make sure you don't have any further problems. I really like their confirmation system. You get a text to confirm the appointment has been made, and another when the plumber is on the way. You get a confirmation photo and name too, so you'll have that added security step in place to relieve any concerns. After taking care of the tree roots he reran the blade to confirm there wasn't anything remaining. The pricing was very reasonable too without hidden charges.
Michael Spencer
a year ago
Excellent service. The technicians were professional and explained the procedure in advance. I am very pleased and would recommend them to friends, family, and neighbors
Tabitha Taylor
3 years ago
Typical nightmare situation where it’s a Saturday and toilet is clogged. I called and they were at my house within 2 hours. Jess was awesome, knowledgeable, and polite. He fixed the issue within a hour. I’d definitely use them again. It was pricey but expected since it’s a weekend.
Blake installed a new gas space heater in the garage. He is polite and professional and friendly. He cleaned up after he finished and hauled off the old heater.Roto Rooter is my go to plumber and Blake is an excellent employee.
Had a backed up sewer line over the weekend. They were very friendly. Tech showed up within one hour and had us cleared shortly thereafter. Tech was fast and professional. Would definitely recommend.
My initial experience with this company was not good. I wrote a short essay about my experience, and that in turn had the management of the company reaching out to me to address my experience. After explaining everything to them, they made every effort to remedy the situation both financially and the on-site work that was done.They sent out a second plumber that had far more experience that ensured all of the plumbing was done correctly and up to code and I wasn't charged a dime for his time. In addition, they took a look at my complaint and issued a refund that took into account the overall scope of the job that was beyond fair in my opinion. After the job was done right, I had zero expectations of a refund.Moral of the story - if you have a complaint with the work that was done or what was paid and the why as to why you don't feel it was a fair price - call their home office and ask for Doug. He was the one that handled my complaint, and did a wonderful job in doing so.
Leslie Wildman
a year ago
I had a laundry list for Jacob to fix. He did a great job and was very personable. Another successful service call by the Roto-Rooter group! Thanks.
Jim Mcdonald
2 months ago
John was friendly, knowledgeable, courteous and an asset to Roto Rooter. The service charge was fair for a weekend service call and John was here within an hour.
Had a appointment for roots to be cleaned out of main line. The technician did a great job and recommend to anyone. Thank you for getting the lines cleaned.
Carri Shockley
4 years ago
I am very disappointed in Roto Rooter. I had a backup in our house. They scheduled some to come in an hour to an hour and a half. I had been checking the phone throughout that time. I missed the call by 4 minutes and the person that was scheduled to come to us was re-routed to another location. I am knee deep in cleaning up the mess. Why would you re-route the plumber if you missed a call by 4 minutes. Now we are unsure of when the next tech will be here. They can’t give us a time frame. Very very unsatisfied with my service. This is the last time I will use Roto Rooter. I should not have to stay near my phone every second. However, if that was communicated to me during the initial phone call, I would have not been cleaning up the mess and staying near my phone. Not good Roto Rooter, not good.
robert masterson
a year ago
We had a late night issue with our drains that I couldn’t manage myself. I called Roto-Rooter and they sent Eric out to assist us. He showed up, diagnosed, and addressed the problem in a very timely manner. He was very knowledgeable and even suggested regular practices to help keep the problem from occurring again. The entire process from initial call to finished project took just over an hour. We are extremely pleased and would not hesitate to use this team again if another issue arises.
Margaritte Knezek
8 months ago
The technician was efficient and knowledgeable. She did an excellent job identifying the problem and taking all the steps needed to fix it. They also were affordable and on time.
A technician was here within an hour of my call. I had a clogged kitchen drain. He fixed it as quickly as possible and cleaned up afterwards. I have had this problem a couple of other times over the years & Roto Rooter took care of it. I trust them there quick efficient friendly and affordable.
Joshua Durasso
2 years ago
Such great service. Technician was out within 30 minutes of me calling and our issue fixed in less than an hour. We had friends down from out of state and a hours away from a party at our house when we realized none of our drains or toilets were working. Roto rooter really saved us today.
Contractor skipped multiple appointments without calling to reschedule. When it finally came time to perform the work, they said it would be several hundred dollars more than the initial price discussed. After several weeks of headaches, I finally switched to a new plumbing company.
We discovered a leak under our crawl space that had caused our water bill to increase significantly. We called Roto-Rooter on a Saturday and they were responsive and on time. Their technician Paul took care of the job in about an hour and a half. He explained what was going on, what caused the leak and exactly how he was going to fix it. Awesome service.
Lightning Fast service with highly knowledgeable friendly and professional technician. Saved us thousands of dollars over other quotes immediately completes the repair. We have used them for over a decade and they have never disappointed!
Natalie Arnold
5 years ago
I called last night and the woman on the phone was very sweet and helpful. I was pretty stressed. She got a technician out to my house very quickly. My technician Hud was very nice and helpful. My experience with Roto Rooter was awesome! Will be a return customer if needed.
I had another well known plumbing company come out to unclog the drains in my house. They tried twice and could not get them unclogged. I had to pay them for coming out although they weren't able to help me I'm assuming that was for the labor that the plumber put in which is understandable but still disappointing.I then called Roto Rooter and they unclogged everything within 5 minutes. They have always given me great and have never left me with an unclogged drain. I should have called them first and will from now on.Thank you Brooke! You are an awesome plumber!!!
Roto Rooter had the best customer service from the start. Even though being a newer employee the gentleman that I spoke with and set my appointtment up with was very knowledgeable about how to help his customer and provided an answer to every question I asked. Very polite and asked exactly what we as customers wanted and what we could expect. Then from the gentleman on the phone came a phone call with a text message telling usnexactlybwhonwadncoming out and gave us a bit of information on the technician so it was as though I already knew him so him coming into the house was not nearly as awkward as or uncomfortable feeling as itnnormallynis with these types of things. jordan was extremely professional worked at a great place and was in and out of job rather efficiently. Extremely impressed with this company. Not only have they been around for decades they have managed to actually surpass the market in keeping up with the times and trying to.utilize all resources that are available to them to not only get the job done more quickly and efficiently but also benefit the customer service on every level of concern from a stranger working for a company is coming into their home to work but they are no longer strangers. We already know them before they hitniir door step. Great great comoaby to come and get the job done right
Ray Wakefield
4 months ago
Fast response and the tech that came out was professional and pleasant 👌
My main plumbing line ended up clogged. Unfortunately, we found this out at 7:30PM. Fortunately, they were at my house within 30 minutes fixing the issue. It was pouring rain. I felt bad for the service man (Will), however, he remained professional and had an overall positive attitude. I am thankful for their prompt after hours services.
The young man 'Jess' was fast at fixing the problem. He was respectful and polite. A real professional. I would use Roto Footer again in a heartbeat. They had us on a list that day to fix our problem. They were affordable too. The price wasn't as high as other places I've tried and didn't sting like I was expecting. I and my folks( on whos behalf I call to have this done for them ) are pleased. I couldn't be happier. Thank Jess and RotoRooter for a fine job.
I called, and they had someone out within the hour. Jordan was very nice and professional. We will definitely use them for future services.
The technicians were timely, efficient, professional and complete. They kept me informed throughout the entire process of fixing our slab leak and identified the most cost-effective method to complete the repair.
Bart Springman
9 months ago
Called on a Sunday to have the drain cleared. Blake was there in a timely manner and was very professional. Drain runs clear now. Awesome and professional service. Would recommend
Melissa Savino
a year ago
No idea...they never showed up - so we ended up canceling the appointment after 3 days & made appointment with another company. The new company showed up within 45 minutes & had the problem fixed in about 25 minutes
I am so nervous to call a plumber, thinking I would have a very big job with invasive work probably necessary. Didn’t know who to trust, afraid of someone trying to “build a ticket.” And Rotor Rooter was actually recommended by a Tulsa city inspector as a company you can trust.I was so impressed with their technician! He considered the least invasive option, solved my big problem and a few others within a relatively short period of time. Never had to leave for parts, which has never happened to me before! He also did a great job with cleaning up, I didn’t have to do a thing after he left.Someone else could have turned this into something huge by just sensing my anxiety. This job cost me a fraction of what I was prepared for, and I have such trust in this company now. I never thought I’d say that about a major repair company! Thank you, Rotor Rooter!
The guys were so friendly and helpful. My wife said that they were very sweet to her and kind. We enjoyed having them work on our problem and they were very professional
I would highly recommend Roto-Rooter to everyone! They were very friendly, on time, and did great work. My technician, named Paul, was very friendly and he wore his mask throughout the work while in my residence. They were very reasonable on their prices and the technician actually showed me the problem and explained what he would be doing to fix my problem. If anyone thinks that Roto-Rooter has high prices, they're wrong very reasonable prices and Superior work. I have used Roto-Rooter for years doing all my plumbing repairs and drain issues. I highly recommend them to everyone!
Alex did a great job. Was able to detect the leak quickly and fixed it within the hour. Price was way better then expected as well. Fully recommended.
Malynn Montgomery
2 years ago
I was very pleased with the experience I had today with David, our technician. We had a toothbrush that got flushed and he had it out in less than 20 minutes! Affordable pricing and great service.
Wow, I am impressed. The serviceman was in and out very quickly and got the job done for the price quoted. That despite having a difficult time finding where the clean out trap was hidden. The other reviewers here are correct, Roto-Rooter is excellent.
Great service. Brian was very helpful and tried to find the cheapest option for my repairs. Wish I didn't have to spend the money, but Roto Rooter made the process easy and I felt like the invoice amount was accurate according to the work needed. I manage some rental properties, and have come to rely on Roto Rooter as my go to option for plumbing repairs and maintenance. Will definitely be using again.
Wayne Duncan
9 months ago
In the past I have worked in the plumbing industry+supply house. So I have some knowledge about the industry. Chris came and worked on the stopped up drains. He was very knowledgeable about what he was doing. He was very professional and friendly. The work was accomplished in a very reasonable time. He saw some other problems and took care of them as well. I have found a plumber and drain cleaner that I can trust. Will use him again when need arises.
Ernie Averill
3 years ago
Brandon was great. I told him the situation, he had it diagnosed and fixed in no more than 30 minutes. Probably less if I would quit talking to him. He even showed me what to do if it happens again. Oops, hope that won’t get you in trouble.
Current review, because apparently I am a repeat customer and, I forget because my house is old and every four years or so I need a drain clearing. This time, service was awesome!!! The plumber was very knowledgeable, got everything working and explained to me why the likely suspect is that cause this problem every so often. Currently I recommend this company!
Daniel was very professional and friendly. He made sure my issue was resolved before he left. I was thankful that he was able to locate problems and clean out the clog without costing a fortune.
brenda ramirez
10 months ago
Eric came and was super nice and very professional. I would personally request him to help with future issues. They came out on a Sunday and the rate was less than I expected.
Ron was experienced and knew what was wrong with our water heater. He got the job done fairly quickly. He determined we needed a new check valve because either it was getting too hot or there was too much pressure and it finally gave out. Thanks again!
Technician was polite and helpful. We had an odd problem, and he worked through all the possible sources we could come up with. Although we don’t have a definite resolution yet, he left us with an action plan. He could have performed additional work that would have cost a significant amount, but since he did not believe it would help, he left that for a possible follow-up action. Thanks!
Always have a great experience! You all are timely and efficient! Thank you
From start to finish, this company shows professionalism. Paul, the technician was very nice, on time and explained every step. I think he did a good job. I enjoyed meeting him and he also provided helpful information on my Potfiller. He had to leave to purchase the type of flaps for my toilets. It is expensive, but rates are very competitive with other companies. I will use Roto Rooter again.
WOW!!! My roto guy, Luke was here within an hour. He finished the job within 20 minutes. Boy was I surprised when he charged me less than my quote...unbelievable. I also loved the fact that roto rooter sent a picture of the serviceman...no worries here. We will spread the word and tell others of our awesome experience. Thank you so much👍
Margy Paoletti
2 years ago
For me and the hours I work Sundays are best it gives peace of mind knowing someone can come in the weekend! Wonderful, they were there in about one hour and the service was done in 15-20 minutes. Very friendly and professional that’s why I use Rotto Rooter.
Kelley Livingston
a year ago
Christmas Eve both toilets backed up and one tub. We spent over 2 hours trying to remove the clog with no success. Our home has a history of roots blocking the main line. We had a house full of guest and no working toilets. Merry Christmas to us! So we called at 12:20 am for help. Roto-rooter arrived fairly quickly and was able to unclog our line within 15 mins, but continuedto work to make sure the line was clear futher down the line. We were so thankful and Alex was very courteous. We cleaned up and was in our bed near 2:30. Everyone was thankful. Working toilets and showers once again! It was worth every penny to have our plumbing functional again. Thank You for being available no matter what time of day or night or what day of the year.
I have used RR in the past for the same drain line blockage and they were quick and efficient with a very reasonable charge of less than $100.They were just as professional this time and finished in less than 30 minutes to snake out the clog. The problem was that it took over 5 hours before they arrived and the charge was over $200.I will have to compare prices and arrival wait times with their competitors before I use them again.
Fanny Campbell
a year ago
6-21-22 This company is Awesome! Always polite, clean up the mess, explain everything to you. Boss man Doug has built a great service! Journeyman Dennis Vaughn was top dog today! Cleared roots out of line and I'm all ready to go! This is why I only call the Rooter! They get the job done!2-26-2020 I am back again with more compliments! Found out that a previous plumber (not from Rotor Rooter) did everything incorrectly at my home. Called this company again and they went thru ALL my water to make sure it was functioning correctly. Clean out, Hot Water Tank, Kitchen sink, commode, tub. It was alot of work but well worth it. Now I no longer have to worry about back ups and overflow on the floor.Plumber Isaac Ellis quickly assessed the problems and went straight to work! I will NEVER USE any one else but this crew! The security of knowing that all my water is in working order lets me sleep at night. Thank you Rotor Rooter!!
Technician was here for 15mins or else and decided to hook my washer machine back up for another 20mins. On the other side the tech told me I was charged for $147.00 I went ahead and gave him my credit card. Later I noticed my bank account was charged $197.00 awful experience! Will not recommend it.
My name is Jason, and I am a Pastor at Crossroads Fellowship Church in Bixby, Ok. Roto-Rooter sent Alex out to fix a leak in our Baptistry. The man was professional, courteous, and thorough. 100% will use again, and reccomend them with no hesitation.
We really appreciate the great service. Dennis did a wonderful job and worked quickly and we very much appreciate that someone was able to come in the evening. The text messaging sent ahead of time was helpful for communication. Thank you!
1988Goldwinger
3 years ago
Representative came the same day as contacted. Rep. was very Friendly & Profesional. Listened to the description & past history (this particular problem has happened in the past-16 & 30 years). Problem was solved very quickly. Quality & Value of service was excellent.
Steve Kissinger
8 months ago
Georg showed up as promised within my time window. Came inside to talk and determine the probable condition affecting my stool and tub. Went to work and problem was quickly resolved. Very professional and personable.
The guy was great. Very respectful, it was raining and so the guy tried his best to avoid getting dirt all over the house and helped provide tips to make sure I can prepare for future cases
I am grateful to both young men that came to my home. Isaac came late Sunday afternoon when my hot water heater went out and made it safe and fixed it so I’d have water in the house overnight. Alex came out the next day and spent hours installing a new water heater, making sure everything was correct and up to code. He even fixed my toilet, that stopped working properly while he was still here. I would highly recommend the services of Roto-Rooter, they were prompt, professional, and kind.
Stephanie Harris
3 years ago
Very professional, knowledgeable, and super nice people. Some companies will try to swindle you, but they quickly fixed my issue and at a very reasonable cost. I would definitely use them again. Terry is great serviceman!
100% happy with Roto-Rooter from my Saturday morning promptly answered call to the same day great service and repair of my kitchen drain! Brandon was professional, great natured, and knows plumbing!
Thank you!
I absolutely love Roto Rooter. Every time I have ever called they were at mt Home pretty fast. They fix my problem, reasonably priced and the techs are super nice! I had a flooded kitchen now I don’t! Thanks Roto-Rooter
Had a blockage at a rent house. They didn’t have any opening so I asked them to come after 5 pm at a higher rate. They had a cancellation and were able to take care of our house earlier and at least cost! Great job by roto rooter! Will use again
I called another company that charged me $330 but they didn’t unblock the drain. After that, I called Roto-Rooter, they sent out Christopher who immediately knew that he needed to snake the drain pipe in garage as well as the backyard. He got it fixed! Their pricing was even better too. Don’t trust your drains to an AC company lol, my mistake. I’ll call Roto-Rooter first, next time.
I made the appointment and had a technician at my house within an hour. They texted me a pic & bio so I knew who to expect. He worked fast, was friendly and professional, and fixed my leak in no time. I will definitely recommend Roto Rooter.
Patrick Farrell
3 years ago
Was able to show up at 8pm with a minimal after hours fee. Blake was early to the appointment and did a great job. Other services were difficult to even get a call back. Definitely my company of choice from now on.
Wendy Parkhurst
a year ago
Paul was incredibly professional and proficient at his job. I felt comfortable and he informed me every step of the way what he was doing and why. Great job!
Lou Holloman
8 months ago
Answered request for help right away , professional technician and service done thorough and explained process and setup and cleanup was exceptional!
carrie cawvey
8 months ago
Dyllan was was so nice and explained things so well. Would definitely use again if we have any problems in the future.
chester beebe
2 years ago
Rick and Chris were prompt and right there, verifying that main drain clog that I suspected. They were thorough and let me know what steps they had checked and their findings. They also let me know of possible future issues. Thanks guys!
They did an excellent job. I had a different 5star rated plumbing company at my house two days before and spent over $300 for them to tell me what the problem was, but not fix it. And then was quoted for a thousand dollar repair. When I called Roto and they were able to fix the plumbing issue in just a few hours for less than the $300 I paid the original company. Very impressive and professional. Great value as well.
richard Shaffer
8 months ago
Very nice and polite! Christopher is a great asset to have working for the company!
Isaac was very friendly and professional. Fixed my faucet and asked if there was anything else I wanted him to look at. I did show him another issue that was not urgent but an annoyance. He took a look and ordered parts. Very happy with his service!
Elizabeth Lyons
2 years ago
Alex was great! He was polite and professional, answered all my questions and gave me some tips on how to manage clogged drain issues, and of course he fixed the problem. I will definitely use them again.
Bart Hardgrove
4 weeks ago
Super knowledgeable, competent, courteous, friendly, and professional. I would recommend to anyone.
I called for help replacing my thermostat later in the evening, and they arrived within 30 minutes! Sam was very knowledgeable and quick to figure out the problem. After the installation, he did a full check on the system to make sure everything was working properly. He found other issues that he took care of as well. I would definitely recommend them and call again the next time I need help with my heating/cooling system.
Pack Attack 1
11 months ago
We moved into a home that was vacant for quite a while. Had several plumbing issues and i took care of all but one. A sink in our bath would drain super slowly. Finally i called these guys and christopher and brooke came out. Explained that sediment built up in the pipes from lack of use and then first time using the drain got it all blocked up in one of the 90 degree bends. They cleared it and had me in business within 45 minutes. Cost was affordable and they guarantee it for 30 days. Very pleased with their works and professionalism.
Had a good experience (if having plumbing work done can be good). The tech was friendly & knew what he was doing. Have used them before & will continue to use!
John showed up on scheduled time and was very personable and professional. Quickly resolved my drain issue. Would recommend.
Erin Vierthaler
3 years ago
We had a kitchen sink plumbing issue late one evinced and needed a next day appointment. We were able to request online and got a confirmation first thing the next morning. We received a picture and info about our tech and a call when he was on his way. He was quick in his work and professional. Very satisfied!
Trying to change out outside water faucet and broke the pipe off inside the wall in the house. Blake was here in less than 30 min and took about an hr to fix. Very pleased with this company and Blake's work.
918 Coffee Tulsa
4 months ago
We had the pipe overflow because of a blockage and we called this morning and within one and a half hours they were there and got the problem fixed in a very efficient way. I highly recommend their services.
They sent a technician within an hour of me calling them for a slow drain fix. Included information of the technician in a text sent to you. My shower drainage is better than before now. Excellent service. Cost was $167.
David did an excellent job. I am 58 and have used many plumbing services. He and RotoRooter are the best. Very knowledgeable and professional and courteous. I highly recommend!
First time I've used Rotor-Rooter, however if the technician (Alex) who solved my plumbing issues was a good representative of the company...I'm sold! Won't use anyone else & would request him again if possible. Rotor-Rooter gave me a courtesy call that he was on his way & he was prompt & professional. Alex explained everything he was going to do & why in an easy to understand way. Alex did an excellent job!
Technician Mo was incredible. Worked to resolve my issue. Was polite professional and knowledgeable will definitely be calling for any future plumbing issues
Trianna Harper
6 months ago
I had the pleasure of working with Christopher and Wallace! Talk about a dynamic duo lolThey were both super kind and went above and beyond for me! They took out my old shampoo bowl and replaced it with a new one. They made sure everything was clean and in working order before leaving. Will use them anytime I’m needing plumbing services in the future!!!!
Melanie potts
5 months ago
Had a back up in our line that we could not repair with the tools available to us, they fixed it quick, effectively and politely. Well worth it
Great service. I had an order with the AHS warranty company to snake a blocked line. Plumb Genius was not able to fix the issue. Roto Rooter came out and had the issue resolved in 30 minutes. Thanks for your prompt and professional service.
I have used Rotor Rooter for several years on both my personal property as well as my rental properties and have been very satisfied with their work and ability to quickly respond (frequently the same day I call).
I have a serious root problem due to a suspected crack or break in the line which is scheduled to be repaired 4 days from now by a different company chosen by insurance company. I called Roto Rooter to see if they could help open the lines, and within an hour Brandon and Matt we’re onsite. They stuck with the problem for hours until they finally got through. I’ve dealt with Roto Rooter before and they are always professional and have always been successful with the small and larger more difficult tasks. Hats off to Brandon for his tenaciousness. You saved my weekend and We can stay in our own house till the repairs are done.
Jess and Brooke did an amazing job! They got here quickly, did a quick assessment, and had me back up and running very quickly all while being very nice & professional.
My job was to locate and repair a water line leak going to the kitchen sink. the leak resulted in water seeping up through my floor boards so time was of the essence. Roto-Rooter gave me an appointment for the following morning;. To my immense Good Fortune Brandon appeared. He was nothing short of fantastic - .Id'd the problem then went straight to work fixing it. Despite the complications of the task, he constantly kept a positive attitude. He kept me posted on progress and we agreed on the steps to take. Fortunately the repair was effected. Brandon had the prooer tools, the proper knowledge, the proper ability, but most of all, the proper attitude and willingness to help the customer.If I had a job opening I would recruit this guy!
Paul Palladino
5 months ago
Septic tank cleaning - quality work, took the time to locate and clean the tank. Explained the process and made recommendations for future cleaning and maintenance.
Sharon Bigler
4 years ago
I phoned for a non-emergent appointment and was offered same day service. I received a call notifying me of their approach to my home and they arrived promptly. Our serviceman was very polite,knowledgeable, and worked rapidly. He located the source of the problem quickly and had the crawl space pipe repair completed in under an hour. The cost was just 130. I am thrilled with the service I have received today.I have also had a previous experience with Roto Rooter when a lawn mower broke our outdoor faucet and a water geyser ensued. They arrived within an hour and a half. Although the 60 year old plumbing and faucet was a challenge, the serviceman took great care with the aged plumbing and found a way to replace the faucet with hardware he had on board and charged very little for the call. Again the repair was completed in under an hour.I received excellent service in all respects on both calls. Highly recommend!
They showed up quickly on the same day. When they realized there was a good chance it was a actual problem with my septic tank itself and not just a plumbing issue, the guy asked if I wanted him to keep going or stop since it was unlikely he would be able to fix it even if he found the issue.
Terry is an amazing technician! After the fence people drove a steel fence post through my main private sewer line during installation and refused to fix it, Terry was so helpful and knowledgable. My only complaint was it was expensive and cost several hundred dollars more than the estimated amount I was initially given. The sewer line has been repaired and the fence has been re-installed, no thanks to the fence company! Thanks Roto-Rooter.
I had a go-to plumber in Tulsa but they were never available during plumbing emergencies. We gave roto rooter a try and have been using them every since. They're readily available and have been reasonably priced and very professional. My new go-to plumbers.
Great customer service. Same day service. Mo was awesome. Would have her back anytime. Highly recommend.
Crystal Holley
5 years ago
David was AMAZING!!! He came out today to fix a clog in our pipes. My husband had used a 50ft auger to try to fix it & we were able to get some tiny hair-like roots out, but it was still clogged. We just moved into our new home & had no idea where it capped off at outside. David was able to put a much bigger, longer, & motorized auger from the inside & we found the outside capped off pipe from the sound it was making! It was buried under dirt!!! He was such a blessing!!! Now we are ready for our in-laws to come stay with us, lol! Thank you for your awesome service! We will most definitely call you next time we need help! God Bless!!!
Isaac came by and was very professional and super nice! He fixed my problem and had some very good suggestions on how to keep my plumbing running smoothly. I would highly recommend Roto Rooter for all your plumbing needs!
Samuel Coleman
6 days ago
Excellent service and responsible price. Thank u
I only gave 1 star so i could give this detail. I have called 3 times today to confirm my day they would come. Well, finally at 4:50pm the 3rd person i spoke to said oh your scheduled on the 5th!!!! What!!?? I have my text confirmation for July 3rd!! She immediately blamed the plumber who told them to reschedule it on the 5th!!! What!!?? Does not make sense. Don't care. Incompetence!!! What were they looking at the first 2 times i called today!!!???
Rae'Shel Barker
5 years ago
Had emergency issue called was able to get a same-day appointment and was out in the matter of an hour from calling. Very polite professional and did an amazing job and a great timely manner. And worked around me while I was working at home
Weston Edwards
2 years ago
We had a clog that we couldn't get rid of for days in our kitchen sink. They fit me in almost last minute and made time to fit my schedule. They cleared the clog within an hour and were completely professional. On top of that it was a good value. I highly recommend them and will use them for my future plumbing needs.
Roto Rooter showed up in less than 2 hours to my urgent call on a Saturday afternoon. Septic line was plugged up and the service tech was able to fight the muddy conditions and get it working again. He also fixed a bathtub drain clog, resulting in a fully functional system.It was a mission accomplished on a weekend under less than ideal conditions. I will certainly keep them in mind on my next plumbing problem.
Stan Anderson
5 months ago
The Tech was very knowledgeable and professional I would definitely use them again for sure.
They were very prompt with responding, keeping a minor repair from becoming major. Bobby (Plumber) did a tremendous job by quickly identifying the problem and making the repair. Very professional and polite.They have earned any future business from me and I would highly recommend their services.
April Johnsen
3 years ago
Thank you so much to Tyler! He was super nice and knowledgeable. Plus I was super annoying and I followed him around asking questions but he answered them all! Really appreciate it! Thanks! Will absolutely be calling again!
Pat McClintock
3 years ago
John was friendly. Careful about entering our home. Seemed very knowledgeable. Did a great job cleaning up after his job. Good person for representing your company.
Lauren Arnold
3 years ago
Dennis came and fixed our problem promptly and effectively!! He was so kind and genuinely cared about helping us at the best price. We will definitely use this service again!
The service person was very professional and the hourly rate is a fair market value. He did a good job and got my drain clear.
Tyler has been awesome, used him twice now. He is personable and business like. We will ask for him again. Jim Danne
We had Markum come out and clean our kitchen sink drain to the main. He got it done in a timely manner. He was very good with explanations and seemed very knowledgeable. We paid the weekend rate (pretty much double the normal rate) as expected. Overall, we are satisfied and glad they were able to get us in the schedule on the icy weekend. We will be looking to call them out for a re-piping of our entire house in the near future.
Richard Knapp
2 years ago
WOW!I have to admit I was blown away by two of your technicians today. These two young men, Lucas & Douglas, went above and beyond to help repair a slow draining sewer line at my residence. These two worked great as a team and were tenacious in finding the source of the clog.Because there is no record of where the clean out is located, the hunt was on. They exhausted every possible approach to clearing the issue and even came up with a few creative approaches. Like pulling a toilet in order to snake the drain since the roof is covered in ice and snow.Anyone looking for good, honest plumbers, who treat you right and work every problem thru to the end, Roto Rooter is the plumber I highly recommend. Five Stars and All Smiles!Rich
Brandon did a FANTASTIC job. He was polite, friendly, and professional. He represented Rot Rooter very well and took great care of us and resolved our issue quickly. We definitely will use your services in the future...
Blake was awesome, prompt, friendly and careful. He got a bad clog fixed same day on a weekend, and I appreciated that he works booties and used a protective mat on my floor. Thanks Blake!Edit: ~Two years later needed Roto-Rooter again... Got Terry this time and received the same phenomenal service! Thanks Terry!
The two Plumbers that were sent to our home to repair our water leak did a fantastic job. They responded quickly to our call. Both Plumbers answered our questions and explained what procedures they were going to use. I would not hesitate to use Roto Rooter again. And I would not hesitate to recommend Roto Rooter again.
Deborah Jones
2 years ago
Very professional service tech! Buddy did an excellent job representing Roto Rooter. Wore a mask the entire time and kept his work area very tidy. Will request him in the future!
I am amazed at how quick they came out. My technician was quick efficient and clean. This is not the first time I have used them and it won’t be the last I am sure.
Sandra Peterson
6 months ago
Mo was wonderful and took care of the problem above and beyond on a Sunday!
Charlene Farris
5 years ago
I thought it was a slab leak big money right, insurance no help, panic right. Tech calmed me down and said let's just see first. Long story short it wasn't but he had to really work hard to find it. Floors screwed up over a .25€ washer on the washing machine that was hooked up on Monday. Thanks again for the fast and efficient job. Not saying another company would have taken me to the cleaners but I never have to worry about that with you guys. Thank again
Great service, on time, very quick. They cleaned out a main. I timed it... only took 12 minutes. Awesome. Then the bill... which is why only 3 stars. $162... x 4 for 1 hour... and that’s $648 per hour! Too expensive... for less then 15 minutes.
George Garvin
4 years ago
Service was fast and professional. The service tech was extremely nice and obviously knowledgeable. He spoke so highly of Roto-Rooter and how he feels valued by them that I will never call another service. Any plumbing service can unclog your drain. But when I hear that a company values its employees, well that is next level. When a company cares and invest in their employees...their employees care and invest in the company. They take pride in both the company and the work they are doing. And that makes for happy customers like me.Lastly...they should make Jess the spokes person for Roto-Rooter!! Not only did he fix my drain issue quickly, he was a fantastic ambassador for the company. A+ all around!!
Brandon Hill
9 months ago
Had a drain clog issue in our new house and requested service via the website and roto rooter sent David out shortly after 9am the following day. David quickly fixed our issue, was extremely pleasant, knowledgeable, and professional. The cost was reasonable as well. We’d happily use roto rooter again and will request David as the technician.
Tammy Campbell
3 years ago
Fast service on a Saturday. I spoke to a live person on my first call, received a text confirming my same day, after hours appointment, received a call back that technician was on the way, received a text showing a picture of my tech and his experience and time with Roto-Rooter. What a neat security measure!!! Eric was at our house within 45 minutes of my initial call! Wow!!! Eric was professional, polite, and fixed our problem quickly. No more water/money going down the drain and hot water heating up again!
Jensen Thomas
4 months ago
We’ve used Roto Rooter twice now and they’ve been awesome both times. Our pipes are infested with roots (we call it “Root City” down there) so Jason has came out and taken care of it for us two years in a row. Very easy to get ahold of and affordable.
Kara Saunders
3 months ago
I called this company because a different company failed to find the source of a leak in my house. I told the plumber from Roto-Rooter that I thought a drain was backing up and he refused to check the drains. He said he thought it was a drip from a spout that I had already taken care of. He didn’t charge me for the visit but the problem was not resolved and it returned. I had to pay about $1,200 to remediate the water damage the first time. Then, the drain backed up again a few months later and I ended up having to go through the entire process of remediation to clean up water damage a second time. The second plumber from Roto-Rooter came out and identified where the water was backing up and fixed it properly.
Phil & Kris Music
6 months ago
The plumber that came to our home didn't address his name to me when entering my home. I explained to him on the services that needed to be done but wasn't very forthcoming or concerned about our situation. The plumber finally gave me his name when I asked him for it after all the services were completed. I almost wanted to call to get another plumber when he stated that he couldn't snake outside due to the rain. I asked him if he could return to back later and he stated he would a put me last on his schedule for the day since it won't be raining at that time. Good customer service is making sure that all the customers needs are met.
No “ThisIsImpossible” Name
3 years ago
Excellent service, I had a veteran, Aaron, come work on my sink. He was professional and when it was determined that my disposal was the source of the issue and would no longer work he quickly replaced it. Also he arrived on time when he said he would which was great.
Tech was very capable and responded to my needs in repairing and checked functionality of bathroom toilets as I had requested. He was at all times attentive and respectful.
John was so professional and knowledgeable. We learned valuable information from him concerning our issue! I would recommend him for sure!
Jacob and Dave were friendly and informative. They made me feel comfortable and at ease about my draining issues for my washing machine. They got the job done in a timely manner and joked with me every bit of it. 10/10 would recommend Jacob and Dave.
Josh Hamilton
2 years ago
Our irrigation system ended up freezing and blowing a pipe. Will was able to fix it fast and get our water turned backed on. Appreciate the great quality and responsiveness of the company. Will definitely use them again with any other issues
Our technician was super knowledgeable and he was informative. Even gave helpful advice for if it happens in the future (including calling roto rooter again, and let us know of their 30 day warranty)
Where the gutter downspout drained underground tree roots had caused a blockage. The roto rooter service man explained that snaking the drain may damage the line. I appreciated the warning but told him to give it a try. He made three attempts and spent considerable time to get it unclogged to no avail. I have used Roto Rooter in the past for other drain problems and have always been satisfied with the results. This was just one that couldn’t be resolved by snaking. I was pleased with the technicians effort and will always call RotoRooter for other drain problem.
Cassie Wiesman
3 years ago
Roto-rooter was able to get to me quickly and fixed the problem in a timely manner. They were very professional and I was pleased with the pricing as well. Will definitely use again if needed.
Charles Smith
6 months ago
I called Roto Rooter, that’s their name, and I waived my troubles down the drain!! Roto Rooter!
had a blocked drain on the kids bathroom, the first service guy was great and thought he had cleared the problem. Well a couple of weeks later it was backing up again, I got super busy at work and we have 2 other bathrooms so we just had the kids use those. When I finally did get around to calling Roto Rooter again it was about 5 weeks after the initial visit. They sent out a different guy, who was also great. I honestly was expecting to pay again but they said it was covered as they hadn't cleared it the first time. The guy even went into the neighbors yard to check he'd cleared it all the way to the city drains. Couldn't be happier with the 2 service calls and would definitely use them again. Its hard to find companies that will stand behind their work. Thanks Roto Rooter for getting the kids out of my bathroom!
Donald Henderson
a year ago
Christopher was awesome! I can’t say enough about his responsiveness right when we had the problem. We had a sewage backup and he helped us all the way through the problem. This was a major issue, but I knew it was going to get done right. If I have another plumbing issue, Christopher is my first call.
We had a pretty big leak in the middle of the night that also blew out our pilot light. The plumber, Alex, came out even after we had gotten the water to stop just to make sure we got the gas turned off and the water fully shut off. He did not charge us for coming out in the middle of the night. He then came back the next morning and fixed everything for us quickly and quietly and gave up advice on future fixes but didn’t pressure us to do everything all at once. He was very nice and everyone at roto-rooter was very helpful.
Michelle Jolley Martinez
2 years ago
Tyler is awesome!!! Very knowledgeable and friendly!! I have had a plumber out 2 times since August and wasn’t happy with the job !! I will never call anyone other than Roto Rooter to come out for drainage problems again!!! That boy Tyler deserves a raise!!!
Rick Schmigle
2 years ago
Thank you Alex for the quick replacement of our outdoor faucet. The replace only took one hour and Alex took the extra time to make sure all was cleaned up and working right.We lucked out and Alex found a way to hide the area in the wall where he needed to make small hole. Thank you!
Brandon # 51 plumber-service 1-2-2019 this young man is a credit to Roto-Rooter,he represents everything we have come to expect in the many times we have used your company since we have lived at this address including but not limited to the bitter cold winter our septic tank failed and the young men came after hours to put the finishing touches on their work. They left us with a working sewer line, a reasonable bill, and 2 very satisfied customers. Thank you roto-rooter
Tyler was fantastic as always! He’s so knowledgeable and gives us great tips on how to prevent the issue from returning as he makes his repairs. He’s so tidy and cleaned up after himself the whole time. Thank you Tyler for such great customer service!
Friendly and understood right away what my problem was. Was able to get the job done in a timely manner. Very satisfied and will call again if needed.
Judy kay Rutherford
10 months ago
Blake M. The service man was very professional and friendly He is indeed some one I would prefer to anyone and if I had to use you again He would be the one I'd ask to have sent back out He deserves 5 Star's
I used Roto Rooter to unclog water line. I called them early this morning, 7/5, and they arrived @ 8:00AM. Within 2 minutes they knew what the problem was & they fixed it within 20 minutes. They came to Owasso from Tulsa. Their Service was Absolutely Phenomenal. Their Price Very Fair. Without a doubt, I would use Roto Rooter again for plumbing problem.
Brooke Hering
5 years ago
I’ve used Roto Rooter a couple times now and they have been great both times. They can get you in the same day which is awesome if you need the plumbing fixed ASAP. The technicians they send are friendly helpful and do good work. I also like how they text and email you a picture of the technician who is coming with his name and how long he’s worked there, that way when he shows up you know he’s the guy you are looking for. I wish more home repair businesses did this
Mike Anderson
2 weeks ago
Ms. Mo was/is both professional and knowledgeable . She was very thorough and personable a definite credit and an asset your company !
Gretchen Esely
3 years ago
Called ahead and were very thoughtful, sent us a photo of our technician. When the technician arrived he wore mask and gloves. He was very courteous. Took care of the clogs quickly, everything spotlessly clean afterwards. We'll be using RotoRooter in the future. Thank you, Tyler!
Amanda Elizabeth Lemon
2 weeks ago
Super quick turnaround after my initial call. Professional service, fixed my issue promptly and at a good price. Also very kind explaining some plumbing things to me I didn’t know. Recommend!
I would highly recommend against using Roto Rooter in Tulsa. The work they did was good and very fast. The issue was with the billing. We knew they charged by the hour so I timed the technician as soon as he pulled up to my house and until he left for good. Long story short, the technician found the leak and offered to do the work right there on the spot and told me he had all tools necessary to do it right away. About an hour into it he told me he broke his drill bit and needed to go buy a new one. From the time he pulled up until the time he left my house with the job completed, It was 5 hours. Of those 5 hours, the technician spent approximately 45 minutes total in his van and approximately 1 hour gone to get a new drill bit. When we paid, we were not given a breakdown of the invoice and it was emailed later. After reviewing the invoice I noticed we were charged for 6 hours of labor and $63.63 for a drill bit and tape. When I called to dispute this, I spoke with a man named Doug. He agreed we should not have been charged for the drill bit but explained to me that if a technician has to leave for parts, the customer pays for that time. I asked why I would have to pay for him to get a drill bit and then also pay for the drill bit itself, which I did not receive. After playing phone tag for a few days, Doug called back and informed me he would only be refunding roughly $26 for the drill bit and only a half hour of labor because the customer has to also pay for the time it takes the technician to drive back to the office to drop off supplies (he made it seem like he was doing me a favor). I argued that he was only in my house working on the job for 3 hours and 35 minutes (I timed him). Even though he was in the van for part of that time, I did not argue that. I simply argued that I shouldn't be charged for time it took him to go buy a drill bit that he broke (this was also conveniently during the lunch hour). Doug then said he was buying parts that weren't listed on my invoice. I told him I wanted a list of all the parts he bought because he told me up front he had everything he needed. Doug refused to provide those. He also stated that the drill bit only costs $26 and some change and when I told him I was charged over $63, he used the same excuse stating there are other parts not mentioned on the invoice. He refused to provide that information. In the end he told me I couldn't be appeased but he would credit me another half hour of labor. So still in the end I was charged for 1.5 hours of labor (5 total) that I didn't received and nearly $40 more for a drill bit that I did not receive either. The technician was nice and did good work but their billing is very shady and I would highly recommend staying away from them. The works is good but they fraudulently charge. I even asked for the GPS times to be provided to me to see if they lined up with the time I had. Doug refused to provide those, likely because it would support my argument. Far more reputable plumbers out there to choose from, steer clear of Roto Rooter.
We were in a bind - you usually are when you need a plumber - These guys scheduled me the same day and showed up right when they said they would. Great communication from the time I made the appointment - I got a text and courtesy call when they were on their way. The gentlemen that worked on my line were efficient, personable and knowledgeable. The price was very reasonable and less than a lot of their local competitors. We have found our new go to for plumbing.
Over the years because of having cattle barns, shop and office building as well as a home we have had many plumbers. The excellence and professionalism experienced with Roto-Rooter was five star service. Everything worked great when they left and nothing disturbed. Will call them next time. Dustin was very polite and someone we would not be afraid to leave alone on our premises.🌟🌟🌟🌟🌟👍👍👍👍👍
Technician Blake was awesome!!! He actually took the time to find the problem & fix it unlike another company we had come out the day before. I will definitely call him to come out again!!! Very friendly & polite. Thank you Blake!
Nena McFadden
5 years ago
We had an issue with our main line, 2nd time in about a week. Original plumber didn't return call so we called these guys and I'm glad we did. Not only did they help fix the problem, they made it easy for us, came out pretty quickly, they are friendly and customer focus.And the guy who did the service, Issac, what a great guy. He put us at ease that he would fix the problem and he did so with fun and humor. And he documented the issue so we know next steps to solve completely.So if you need plumbing help call Roto-Rooter, you will get the service you need and work with a solid crew!
As expected. Amazing. Our insurance AHS assigned to come other contractor. Snaking didn't fix issue, they ordered expensive jetter and said that didn't work and said have to dig pipe. Was not convinced, so called roto rooter and boom. Just snaking from them cleared everything. 3 days of misery and 30 mins, all cleared. Shame on you AHS for not having roto rooter as a vendor. Very knowledgeable and professional.
Super helpful and professional! Was very informative through the whole process. I think he even went like 5-10 minutes over the hour, but didn’t charge us for a second hour so GREAT customer service. Answered all questions we had afterwards as well. Thank you guys! We will definitely be using you again!
James Whitacre
2 years ago
Shout-out to Blake and the Roto Rooter team for coming within a few hours to fix a water main breach into our house! Very reasonable price and great service.
Connie Newell
3 years ago
Alex and Terry were friendly, informative,and punctual. They were very thorough and did a great job installing our water heater. We will use Roto Rooter for future problems.
Located septic tank that had been buried for 20 years and drained septic tank. Personnel was very professional and kept covid precautions and inquired whether this was adequate for our situation. Hard workers. They will continue to search information for me at no charge to inquire about hooking into city sewer. Would recommend this company very highly.
TheQueensOnA Rant
8 months ago
The technician was very professional and they got here faster than expected !I would definitely use them and they will give you a great estimate and you can be assured that they will get the job done big or small. Luke was great.
Not sure if he's in Muskogee or which office, it doesn't matter. Daniel came out last week and done minor repairs (Awesome job by the way), he just left about 40 minutes ago after redoing all of our plumbing and we couldn't be happier!! This technician is awesome and deserves all the best and more. He answered all of my questions (even the dumb ones 😁), was very polite and professional. I think he could easily be my personal plumber with the great work he has done for us.
Golden Unicorn
7 months ago
Roto-Rooter was a life saver for our new home! Our technician was Wallace he was right on time, very polite, respectful, and did awesome quality work would highly highly recommend Wallace and Roto-Rooter for your plumbing needs.
After a glitch on my end, the repair of my water line from the meter to my house was done in one day. After city inspection the trench for the line was filled in the next day.
Shannon Parker
3 years ago
They guys was good. But cast more then I was planning on. The last time I had to have them out was for my kitchen sink. And again today the first time its was just a little over $100 and today it was $189. I don't know why they had to charge so much. For 30 min. Job next time I'm going to call some place else.
I first called another plumbing company out and they were not able to do the job and they suggested Roto Rooter. It was late in the afternoon on a Friday and I was afraid they wouldn’t be able to get to it but to my surprise the man was there within 30 minutes and he was very nice and got the job done efficiently. I would definitely recommend them and use them again.
Wonderful & affordable service. The plumber was very kind & professional.
Very friendly, knowledgeable, prompt. Will defeiney ask for Mo again
They Roto-Rooterd the drain pipe so that the sink would quit backing up and tightened up the sink trap. . The guy did it quick and professionally and was done within an hour.
Technician was very nice, very polite. He got to us quickly and worked hard to fix our problem, which turned out to be more difficult than we thought. We really appreciated his excellent service. We will definitely use this service again if we need anything. The prices are very reasonable .
Denise Carlson
3 months ago
Blake did the work...very knowledgeable and courteous young man.
Price has increased considerably in the past couple of years, but the service was timely, efficient and effective. The technician was very professional and friendly.
Kevin Cannon
8 months ago
Just purchased a older home in Sapulpa to fix up and retire in. In less than 90 days, I noticed the laundry room shower backing up with sewage. I was unable to unclog it myself. Isaac from Roto-Rooter came out and in less than 30 minutes able to get it unclogged. After further inspection, he noted that my main line maybe cracked because of the mud he pulled from the drain. Not what I wanted to hear but it now gives me something to think about. Either spot fix it OR replace the whole line due to the age of the home.Isaac did a great job, very professional and I would recommend him to anybody who need a great plumber.
Brooke came out to solve my plumbing issues she came and got the job done very satisfied with her. Thanks Brooke
Kevin Mcclaran
3 years ago
I called about my mom’s main line clogged. Really fast literally 15 min after I called Paul was on his way! He was very professional, knowledgeable and explained what he did as he did it. The price was fair I believe. I would recommend this company and Paul did a great job.
Job get done, but they will leave you a big mess with you drywall and your hose!Roto: i know i did sign the document that you guys will not fix the sheet rock or drywall, etc, but most company, when they cut off the drywall, the do it carefully even thought they are not gonna to fix the whole. They want to make sure it is easy for the owner to patch instead of...does not care because it is not my job and he already signed in!
David got us fixed up in No time. He was nice and wouldn’t consider himself finished with the job unless he knew everything was flowing correctly. Thank you!
Brenda Pinkerton
5 years ago
Great communication throughout. They kept me well informed. I really liked that they sent a photo and bio of the employee coming to my home. Bobby was great, friendly and knowledgeable, and explained everything he was doing. Offered helpful advice about a pending job that I will be using them for soon.
Everyone was pleasant and did their job efficiently. David was knowledgable of his trade quickly diagnosing and resolving the problem. In addition he was personable, funny and very patient.Well done everyone!ray short
Fantastic! Been dealing with a garage drain overflow for two days. Google tips did not help at all. Called Roto-Rooter and they had it fixed in less than 10 minutes! 10/10 Recommend!
Extremely overpriced. First hour of service cost $138. The tech knew it was going to be less than 5 minutes of work almost immediately. Very poor way of doing business. They in no way look out for customers with little plumbing knowledge. Being aware of the possibility of being ripped off. If you think you have a minor problem I would recommend calling a smaller company who would care about developing repeat customers.
Jelani Smith
5 months ago
The Rep. was excellent 👌🏿. He Explained and showed exactly what has been the issue. Great work. Thank you guys
Toilets and other drains backed up into the showers and garden tub. They cleared the blockage on Saturday then came out today to put a camera down the clean out to diagnose the problem. Half way from the clean out to the main sewer line a connection has separated. We have an appointment on July 6 for them to come out and dig up the line to fix the problem.
Great fast services. Our technician Alex was very knowledgeable and was a great help .
Marcie Dressler
4 years ago
They were quick to come out and fixed the issue very quickly as well. Destin was very professional and seemed to know what he is doing. Will definitely call Roto-Rooter next time I have any plumbing issues.
Messaged them on Sunday and they had someone out Monday morning. Unclogged the drains at a rental property. Easy to work with. Thanks
Stephanie Baldwin
2 weeks ago
Best company!! Thank you for all your help!! Great communication and honest service!! I will most definitely call in the future.
This is my third time using Roto Rooter and I'm always satisfied. They're prompt, courteous, quick, and thorough. I won't hesitate to call them in the future. Thanks for the great service!
These guys were fantastic! They came out within an hour of us calling at 5 am on a holiday. They fixed the problem, showed us how to fix it if it happens again, recommended some future things we could do, didn't try to sell us anything, stayed for a bit to make sure there were no other issues, and even helped us clean up. I cannot recommend them enough, they have absolutely become our go to plumbers.
Cherish Longaberger
a month ago
Quick to come out and resolve the issue! Tech Jordan was friendly and professional and did top quality work. Was on time and explained the issue easily to understand. Definitely will recommend or use again if needed!
Michelle Weaver
3 days ago
Great work and quickly done. Christopher was knowledgeable, personable and did a great job.
Excellent experience! Very professional, kind, and thoughtful service.Allen, the service tech, did a wonderful job installing our new gas dryer. After the service call, a man [cannot remember his name 🙁] from Roto Rooter called to make sure everything went as smoothly and professionally as possible- WOW!After some VERY, VERY bad luck with service providers and contractors in the past, I am thoroughly impressed and relieved. I highly recommend their service(s) and will continue to use them whenever I have a plumbing issue. If only they installed carpet....😊
Overall I’m satisfied with the customer service and our plumber Joe was great. Only reason why i am leaving a 4 star is he left a mess in our hallway that I had to clean up.
dean troulakis
3 years ago
Had a sewer backup, the technician's name was Luke. Cleared the clog and explained several different options to us. Seemed a lot more knowledgeable than the plumber we have been using. We're happy with his service today.
Happy with everything except price for my plumbing issue, was much higher than I expected. But tech kept me informed about status and was very professional. Got the issue fixed and stoppage has 6 month warranty for line from house to city sewer line.
Use them always. Dependable, professional, knowledgeable and courteous. Thanks again for great service and help.
James
Tulsa, Ok
Lee Williams.
3 years ago
Tyler Was amazing! He was extremely polite and fixed our problem quickly. He then clearly explained the reason for our clogged pipe and how to avoid any further issues. The price was very reasonable and we weren’t “sold” anything that we did not need. Highly recommend....
The office sent me the name and a picture of the technician that would arrive at my house. He arrived in a timely manner and was extremely respectful and efficient. Considering that I never received a return call from two other plumbing offices I had called earlier in the morning, I was delighted with the level of service.
I am a new homeowner and I have to say, these guys saved me. Within the hour of calling I got a technician in my home to help me out with a small leak. Will was extremely knowledgeable, professional, and willing to answer any question I had. Not only did I get my leak fixed, but I learned alot of how my system works and what to do in the event of an emergency later. Thanks!
Ruby Brave Bear
3 years ago
David Morgan was the gentleman who made the service call to my house. He was excellent! Explained everything that needed to be done and completed it in a professional and timely manner. He also alerted me to a situation with my water meter that the city will need to take care of. Thanks!
mary jane trigalet
7 months ago
Joseph was a very nice young man. Did what he could to fix my problem for now. I do realize I may need some other work done. I am always very happy with their service and all of their technicians.
After an outrageous quote for a job from another company, I called Roto Rooter. Within an hour, they had a technician out, who quickly identified the problem and fixed it in no time, for a fraction of what the other guys quoted. Brooke was a consummate professional and demonstrated great skill. I would use Roto Rooter again in a heartbeat, and will for any future plumbing needs.
Jadea Miller
11 months ago
Issac continues to do exceptional work with a friendly, kind, and compassionate attitude. Thank you for your service!
Very nice worker-Dylan-got our lines cleaned out within the hour! So happy it was so easy for him…he even had to dig the thing out with his shovel-great job Dylan! Ty
Sandra Molash
9 months ago
Your service is always great, personnel are polite, professional, very clean, efficient and
respectful. Thank you for sending someone so quickly, really do appreciate the help!
Blake is an expert technician and knows plumbing very well!! Always kind and courteous! We highly recommend Roto-Rooter!!
We had a gas leak in our slab. The gas line to our home had to be brought up to code. There were numerous structural challenges, but the Roto-Rooter team was able to get the job done in a timely manner. We have been able to depend on Roto-Rooter for all kinds of plumbing issues over the years. We have always been impressed with the expertise of their plumbers and efficient office staff.
Joe, the service technician was friendly and polite and did a great job snaking our main drain. Roto Rooter is the only one to call to get this done correctly because they use the best snaking equipment. They handle every aspect of their business in the most professional manner. We've used them many times before.
Mary Shackelford
3 years ago
Jason came out for a same-day after-hours service call to help us figure out why we couldn't get our 1960's gas fireplace starter working in the house we recently purchased. Basically, the diagnosis was that nothing works forever and our gas valve/line is buried deep within the brick hearth and fireplace wall making it impossible to repair without tearing out some of the brick. The good news is that we are planning to renovate the fireplace anyway! I appreciated the helpful advice Jason gave for when renovation starts and he only charged us half price for his visit. Thanks Jason! We'll call you back out to do the repair when the time comes.
Jacob and his partner were extremely efficient and professional. They answered all of my questions and kept me informed of what they were doing, suggesting small that will prevent them. We will be using them again.
When I called the office, I expected to be told that I would have to wait till Friday. This is what happened all morning calling for help with the drains. Thankfully they were able to get me in today. Rodney was very nice and polite, explaining everything he was going to do. It took him less than ten minutes to fix my problem. I am very pleased with the service that I received. Thank you
Excellent experience. They responded to my problem within an hour, got right to work and had it all completed within an an hour or two. Technician was courteous and very knowledgeable. He cleared my sewer piping of the offending roots very efficiently.I was extremely pleased with the service I received and by all whom I had contact with.
Montecella Driver
2 years ago
The representative was very competent. Clearly explained the issue under my house and repaired it. He was most professional and I appreciated his honesty about the job, its requirements and costs
Roto Rooter is affordable and always does a perfect job! Super responsive, transparent, and professional. These guys know what they’re doing.
Alex Reno came out to clean roots out of my pipes. He did a quick, professional job. Now our water is flowing again. My wife is happy!
cathy richards
4 months ago
Performed Roto rooter on the sewer line. Our service man was competent and knew the problem.
LaReyna Hermoxa
5 months ago
Got the job done the guy who came out was great but very very expensive for only a 15 min job
I love Roto Rooter! It’s nice that they are a 24/7 company because you never know when you’re going to have an issue. Technician Brandon came to our house last night and he was very nice, polite and knowledgeable. I highly recommend this company!
yona sourjohn
4 months ago
There isn't anything negative to say at all. Was prompt, courteous, and fixed the issue quickly. I will definitely use them again.
Donald Pollard
3 years ago
My wife called me at work and said the washing machine wasnt draining, I then knew we had an issue with the main drain at that end of the house. Called Roto Rooter in Tulsa from work, they responded to our house in Sperry, the fellas arrived 35 minutes later, unclogged everything, and got my family back up and going. Thank you Roto Rooter for fast & friendly service at a fair price.
Alex was on time and had great customer service skills. He was quick to troubleshoot, explain and get the issue resolved. Will call them if we ever have any plumbing issues. Great experience.
Lanette Julian
5 months ago
Timely, professional and knowledgeable. Fixed the problem in a short amount of time and was very kind and courteous.
I've used other plumbing companies before (Looking at you Mullin, Williams, & Wooten). They all charge a service fee - a fee just to come out and smile that's usually around $100.Williams charged $580 to hook up a sink at my mom's!Roto Rooter doesn't do that and the quality of work is great.Save yourself the trouble.
Dustin was excellent. With that being said 8 to 12 means 8 to 12 not 3:45 Get it together it ate up my whole day thanks nothing. Will look elsewhere next time.I also made the appointment on the 28th for the second of July. Also was time sensitive have another appointment at 5:30 I bet there on time
Wow my clean out to my sewer line has finally came to the surface literally 😊 Blake and Dalton were terrific. They worked so hard at finding it. They were beginning to wonder if I didn't have one, the very last shovel dig they hit it. They deserve high recognition for their professional demeanor and hard work. I would appreciate it if you would their names down on my account to come out and flush my system when needed. Thank you Rotor Rooter for beingan exceptional company with such professional employees. Thanks S. James
Jamie Whartenby
a year ago
The guy who came out was really helpful. He went above and beyond his call of duty. He was very skilled in what he was doing. I would’ve tipped him if I had any cash.
David was EXCELLENT in everyway: courteous; super knowledgeable, he handled every plumbing issue efficiently & properly. He was a pleasure to work with, I highly recommend him in every possible way! Thank you for staffing your company with such awesome employees!
They came out after hours to help at a rental house in which a large leak manifested the night before Thanksgiving. They were friendly, professional, and courteous. They quickly fixed the leak and charged me a fair price. Thank you, THANK YOU!
Philip Rainey
3 years ago
Anytime I have a plumbing problem, they always take fantastic care of my house and my family.Just had Will out to fix some copper water lines. He did an excellent job and was very professional. He also took the time to look over my new tankless water heater and gave me some pointers on a couple little things I missed.
Super fast arrival, Jordan was polite and easy to work with. Very professional, will use again.
Clark Robinson
2 years ago
Alex R was so nice and polite. We called him out on a Saturday when it was very cold and windy. He figured out the problem quickly and everything was back to normal in no time. I have used Roto-Rooter for several years and I have always received great service at home or at the office. The prices are fair and the service is excellent. Thank You Alex R. and the whole Roto-Rooter team.
Allison Humphries
2 years ago
John worked very hard on our emergency repair so that we could have water! He was very professional and had such a considerate attitude toward our situation. We are very pleased!
When we called, hours before a huge storm was expected, they were able to get us scheduled to be service within an hour. They were able to rooter 3 drains in less than an hour and a half and the two men were helpful, knowledgeable and fast.
Revax Monster
3 years ago
I was disappointed with the performance of your technician . I had one valve that required replacement and he chose to make it a total replacement of all incoming lines. He spent 20 minutes of the first hour working on his non functioning pump to get water out of our shut off valve. Problem is we had already suctioned the water out. In the end he fixed the problem but took way longer than necessary. I will not call again.
Greg Johnson
9 months ago
Lucas is the technician that came to the house and was so professional and kind but when he took his work boots off to come inside the house was very thoughtful and I loved that. He was awesome!
Kristen Walters
3 years ago
I am so thankful I called Roto Rooter for a second opinion on a slab leak after a different plumbing company advised me they would need to blindly dig into my post-tension slab foundation in order to find and repair the leak. Brian found the leak and wisely advised against digging into the slab to repair it. He was able to reroute the line through the attic and saved me a lot of money and headache.
Since our usual technician Bobby has decided after 25 years of service to not be on call anymore, Blake was dispached to our home. We broke him in gently, as our problem occurs every 12-18 months. I was impressed that he showed up early and had our problem fixed in less than a half hour. Very personable and thorough, explaining the warranty on the work he had performed. I told him we would ask for him from now on and look forward to him staying with Roto Rooter as long as Bobby.
Wonderful, as usual. Very friendly ofc workers, called me on the scheduled day to give me an appropriate time, and called when on their way. We requested Ron, who we've always had, and he never disappoints. He is always friendly and he is extremely knowledgeable, and gets things done in a hurry.
This is a large company so I’m not sure all the plumbers are this good, but Blake Roberts (the plumber who answered our call) was excellent. He was on time, explained everything very well, got our line cleared out, and was just nice to talk to.
Nancy Doutey
2 months ago
Came back a second time since first time power was out and the generator wouldn't run the bigger machine. Second time all good.
David Emanuel
8 months ago
December 23rd, we’re a childrens homeless shelter. We had a MAJOR plumbing backup. All of us were dialing plumbers in town. Everyone was booked solid with this sub-zero temps in Tulsa. Roto- rooter was booked too but understood our situation and cleared an opening. Within 3 hours we were in great shape. Merry Christmas!!! Thank you roto-rooter
I have used Roto-Rooter a number of times before and, have always had good, honest, reasonable service. This is what keeps me calling them when I need services. This time was no different. Their staff is always, courteous, professional, honest and, aims to provide good quality service that is cost-effective to the customer. Thank you!
Tom Marrinson
4 months ago
Great service! The technician was super efficient and answered any questions we had. Thank you so much!
The tech that came out to the house did great however, the person who took our call was not very competent. This person said we would get an email with the tech’s name and picture which never happened and we gave her our address and emphasized the court 3 times because people go to ave all the time for us and this person told us it was court. The tech went to avenue and when we saw the tech paperwork it said avenue big as life. The dispatch person did not seem to be very competent. They did get here quickly and got our problem fixed ASAP
Cathy McDaniel
2 years ago
Tyler was our repairman and did an excellent job! Out bathtub was draining very slowly and I couldn’t get it any better. Tyler came out, explained what he thought the problem was and how he would fix the situation. It didn’t take him long to fix the problem! He cleaned the bathtub where he had been working, and made sure I was pleased with the job. Now the bathtub drains better than I ever remember it working! Awesome! I’m very pleased with Tyler and Roto Rooter for their professionalism and high quality of work, and definitely recommend them if you have any plumbing problem.
I would highly recommend Roto-Rooter Plumbing of Tulsa for all of your plumbing issues. We had a blocked sewer line that was backing up into our garage. It was a mess, and keeping us from using any water until we could find a fix. Of course it was a Saturday afternoon, and below freezing. I called and spoke to Lisa who was very helpful in setting up an appointment. She also provided me an estimate on the spot.I was very pleased with the communication from the dispatchers, and they let me know exactly when our technician was on his way. We also got a text with our Techs photo and bio (that is a great feature). Brandon was at our house within two hours of my original call.It wasn't super easy, but Brandon made short work of our blocked sewer line and was very professional the entire time. It's in their name, Roto-Rooter, but I will definitely be calling on them again for ANY of our plumbing issues moving forward. Thank you!
Michelle Singer
3 years ago
I felt like all my concerns were investigated. Our technician explained everything, checked everything, and made recommendations. He explained that some recommendations were our preference and not critical. We took him up on all the recommendations because it seemed like good maintenance and worth the investment. We truly appreciated his time and thoughtfulness,
Jeremiah from Roto-Rooter came promptly and fixed my toilet problems. He was very personable and wore foot coverings in the house. Thank goodness it was an easy fix for both and he was able to repair them quickly and efficiently. So glad I called them and will definitely use them again!
Dennis was great. Fixed the problem in record time. He gets 5 stars. RR gets 3 stars for over scheduling their plumbers. Someone was supposed to be here before 3:00 as I had plans this evening. Dennis finally arrived around 6:50pm. Not cool, RR. Not cool.
Joshua Markham
a year ago
Bobby was excellent, explained each of what he was doing and gave solid advice on maintenance. Friendly service that I will use again!
Stephen Fowler
6 years ago
I'd give them 5 stars for service but minus 1 for being expensive on weekend rate. Josh was awesome and had me fixed in 30 minutes. He did a great job.
I am amazed at how quickly my plumbing issue was resolved,& was offered a six month warranty on the repair! I saved a lot of money, will utilize them in the future; highly recommend Roto-Rooter! Be smart people, call them for your plumbing needs!💯😁
Michelle Taylor
a year ago
Roto rooter terminated me after 2 days, their explanation for this was I was unfit for the position . When I spoke with management regarding their decision and advised them I would respect constructive criticism based on their decision they gave me absolutely 0 explanation outside of that they thought I am unfit. They never sat down and evaluated my performance, I was not given adequate training, management treated me poorly and I felt discriminated against (the very same day I was fired they received my physical where I advised them I had multiple sclerosis)... They definitely lost out. I am now the top tier associate with a new employer based on my performance evaluated constantly by management and based on feedback from customers. I just wanted to let the next person who comes to this company looking for employment to know how unjust and cruel the workplace is. Don't waste your time here.
MsMarinebelle
4 months ago
Georg was fantastic! Very knowledgeable, communicative, proficient, timely, and when he found that the sewer line had been bored through by a contractor previously on site, he worked with that contractor directly to arrange for them to correct the issue immediately and pay for services Georg rendered to find the bored line. Also, he did a fabulous job installing the clean out. Next time I need a plumber, I’ll be requesting Georg specifically. Thank you so much, Georg!
Jake is alway pleasant and goes out of his way to make use repairs are completed throughly be leaving.
Carrie Fleharty
10 months ago
Today it rained and the man from Roto Rooter had to come and clean out my sewer system. He was kind. He was courteous, and he got the job done in the rain. I felt sorry for him, but he did it. My drains are cleared out, and I no longer have sewage backing up in my bathtubs.
David Morgan was pleasant and professional. I felt very good with him taking care of our plumbing issue.Thanks David :)
Shirley Morrison
4 months ago
I was very impressed with the technician. I had to call late on a Saturday evening for tenants that had stopped up toilets. It was in the drain line but difficult to get to. He stayed with it for over 2 hours. Guaranteed work too.
I just called them last night to unclog my shower and toilets and they came out first thing this morning. The plumber who came out was very courteous and explained to me what the issue was. He was pretty fast too. I'm completely satisfied! I always call them when we have an issue come up. Thanks Roto Rooter! I definitely recommend!
Representative very knowledgable and pleasant. I rate service as 5 stars. Only negative which I realize is ridiculous the representative was early. Requested 10 a.m. however service rep arrived at 9 a.m. This could cause problems when your on a tight schedule. I was lucky I was able to make it to the appointment.
Keith Medenblik
a year ago
Wallace was on time and very professional and knew what to do. He did an amazing job and did it quickly too. Definitely recommend
Jessica Hayden
3 years ago
I got an immediate estimate They had someone on their way within 10 minutes of calling and John was here within 30 minutes. I'm extremely pleased. I had a toilet that wasn't flushing properly and a leaky sink. He was fast and friendly and I paid a fair price. Next time I need a plumber I know who I'm calling. Oh and I did call around a couple other places. They hadn't even gotten back to me by the time John was already done with everything.
AMAZING!!! Brooke came out within the same hour of our original phone call. And fixed our water backup in less than 10 min. I am still in awe on the amazing timing and professionalism. Thank you soooooo much
Carolyn Brackin
2 years ago
Technician was wonderful. Professional and concerned about my issue. Made sure the problem was resolved before he left. Couldn't have asked for better service. Thank you.
Rebecca Adams
6 months ago
We've had them out almost every 3 months for the past year bc we have been having issues with 1 pipe these guys are amazing did a free job once around Christmas then we finally got the money up to do the scope but we also needed a clean out at the time too and they did the rooter for free and just charged us for the camera gave us a estimate to get it fixed it was very detailed and broken down everyone that's came out has been very professional patience and kind they are very trustworthy and we will continue to use them as long as we need to and recommend them to anyone with issues
Blake was the best. He worked his butt off trying to find the best fix. Thorough, personable, reliable, honest, explained costs.upfront which I appreciated rather than sharing to ask. Did a great job explaining procedures and problems and possible solutions. He showed me he loves and his job and his customers. Made.hard work look easy. Thankful. Need more.people like him in the world. And yes everything is running great now.
I was so impressed with Eric! I struggled with contacting a larger company for fear I could not afford it. I have to have a plumber come out about once a year to use a snake. In the past I’ve always been told the trap in the ground could not be found and I was charged more because they had to go on the roof to do the job. Eric worked diligently until he located it on the ground. Then fixed the problem. So impressed I will never use any other plumbing company and I will certainly be calling roto rooter for my other smaller issues I have. Thank you. Eric and Roto Rooter for fabulous and affordable service!!!
Christopher arrived and asked questions to access the issue. He was a good listener and he checked drains but they were working just fine while he was here. He offered to do a clean out during which he found the problem and was able to resolve it. We appreciate his diligence. He represents his company well!
Crystal Washington
7 months ago
Luke did a excellent job on the plumbing and it didn't take him long to do it. Thanks for your service
Fast and thorough. Roto-Rooter always does a great job for us. Today's technician Joe was great, very friendly and cautious, wore foot covers in the house and wore a mask. He was careful to make sure the problem was resolved. Joe is an asset to your company!
Laurie Kirkland
a month ago
I have used Roto-Rooter many times now. All times they have been professional and do good work. This time was the same. Came on time, did the work timely and my faucet was fixed. They are certainly our “go to” for plumbing needs.
My family will use Roto Rooter from now on. Not only did they fix an issue I had within 5 minutes of arriving after another company worked on it for 1 hour + but the tech Mr. David was extremely courteous and assuring. Thank you
Great service but 485.00 to fix a clog almost gave me a heart attack, and he was there 3 hrs with the last 35 min in his truck doing paperwork and loading up, but thx for fixing it up
David, Jacob and David M. were very prompt and professional in solving our clogging problems! They had to get on the roof to access the sewer drain, but got it unclogged and got us back to normal plumbing function! We appreciate Roto-Rooter and will use them again with confidence!!!
Randy Garvin
11 months ago
Dylan was my plumber, he was very engaging and went to work. I had a leaking kitchen faucet which was a very stubborn fixture to get off. He got it off and had the necessary parts to repair the leak.Next we moved to the shower drain. He took the drain plate off Roto Rooted the drain, completely cleared the clog and recommended things I could to keep all the drains clear.I will definitely use Roto Rooter again for my plumbing needs!
We discovered a leak in the crawl space of our house that was associated with the outside faucet. This was around 3:00 pm so we feared getting someone to come out immediately might be difficult. It was suggested we call Roto-Rooter because they have a large workforce and would be most likely to get to us right away. I scheduled an appointment a little before 4:00 and the plumbing technician showed up about 5:30. He was personable, professional and knowledgeable and got the leak taken care of in a timely manner.
Ruth Mitchell
11 months ago
Really appreciated Jason. He was friendly and personable, clearly knew what he was doing and wasted no time resolving my issue. Thank you so much, Jason!
Had a very good experience with this company! Needed my water lines tested to check for roots or problems in the line and they did an excellent job investigating everything and reporting their findings. Very good communication throughout the process!
Came out and figured out the issue right away.
Deonna Fegley
5 years ago
Both employees were very courteous & tried to find the problem I have after going through the drainage lines both directions. Couldn’t find the reason for leakage from the floor. Will probably need to have camera go through the drains to make sure there’s no damage to the plumbing. Hope the next guy is as nice as the guys I had today.
Excellent service provided by Roto-Rooter.We had a water leak in our supply line between the water meter and our house.Jason Hendrix was the plumber sent by Roto-Rooter. Jason was very professional, honest and corteous. He listened to our concerns and explained to us the action plan with the minimal damage to our front yard always in mind. He found the leak and accomplished the repair by himself in less than 2 hours! - that's including digging, repair, and covering back the dug area.It is always great when you receive work by somebody that knows the trade very well. Once the job was done, he was very accurate on the billing and gave us fair price for the job accomplished.Roto-Rooter highly recommended. Ask for Jason if possible.
Dustin Fritts
a month ago
Called. They showed up.
10 out of 10.
Would definitely call again.
Devin Renberg
2 weeks ago
Easy to schedule, responsive, professional and fair price.
A service technician was available and at my house within a half hour from the time I called. He was fast and thorough. I know if there is a problem later that RotoRooter will stand behind their work.
Had a slow draining toilet. The technician arrived promptly and fixed the toilet. They were extremely professional. 10/10 would use again.
Christy Wallace
2 months ago
Blake came out and cleared our washer drain. He was respectful, friendly and professional. It was a very positive experience.
Recently I gave Roto-Rooter a pretty rough review due to the way I perceived things that were being told to me about my service and it's warranty.Update-To date, I had Roto-Rooter come out and perform the warrantied job as initially promised.I had the opportunity to have the same guy come out to my home and do the work.Super cool guy and very friendly. He went above and beyond with his knowledge and incredibly helpful tips that would help me avoid similar issues as quickly in the future.He answered all of my questions and when he left, he left, I felt confident that the work he had done was done perfectly.
Our tech, Isaac, was professional, prompt, friendly, and worked hard. He did a nice job installing our new sink, Re plumbing a gas stove, and installing a garbage disposal.
Eric came to my home within a couple of hours after I called. He was understanding and answered all my questions. Unfortunately for me I will need to use Roto Roofer again, because my septic system has backed up. I am blessed that Rotor Rooter is available to fix my septic system.Jess came out and took care of my septic system. Great job
Crystal Cathey
2 years ago
My technician was on time, fast and knowledgeable. He had my drain unclogged, packed up and paid in twenty minutes. He was friendly and my animals loved him. A sure sign he was good people. ☺️ Plus my washer drain went south on a Saturday and Roto Rooter was available to fix it, fast. I would most definitely use their services again.
Marissa Smith
2 years ago
First time using them was great the technician was professional and communicated how he was going to complete the job when it was done he went over everything. Today is my second time using them and this technician was rude, didn’t communicate, ignored everything we said, he slammed our door several times but I at least he fixed our problem for now.
Aaron helped us out by repairing a cracked pipe underneath our kitchen sink. Fast, professional, and personable service. Thanks again!
Seth Herriman
3 months ago
Tyler did an awesome job. I had my own drain cleaning machine and still couldn’t do what Roto Rooter’s machine did. They are the right people for the job. Thank you guys so much.
Jeromy Walsh
8 months ago
Showed up next day in the middle of the cyclone-bomb winter storm and made short work of a clog in the main. Appreciate the commitment to take care of my family.
I've always called roto rooter for my plumbing problems. They are really fast and efficient at what they do. I love that they let you know exactly who is to be expected and their flexibility in scheduling.
Andrea Laney
2 months ago
Great service unclogged In no time.🙂
Very professional, respectful. Would use again.
Margaret & Tod Roberts
3 years ago
I love that Roto-Rooter always texts me the name and picture of the technician before he/she arrives. This is a wonderful safety feature, and also gives me a reference to request the same tech in the future, if I so choose. We discovered RR after a previous red van owned by a senatorcompany botched up a water heater installation. Roto-Rooter quickly came and fixed the error, as well as gave us the weekday rate even though it was a weekend emergency call! They have since been out to fix gas leaks, repair water leaks and toilet issues, etc. Always great service, wonderful technicians and never needed a callback for a mistake. Save time, money and frustration- Roto-Rooter gets the job done right the first time for a great, fair price!
Very quick service and very professional workers
Billy Hutcheson
a year ago
Jess came out after hours on a Friday night and got me taken care of. He was very professional and friendly, and thorough at explaining the issues.
Sharon Smithe
4 years ago
Brandon did an outstandingly good job for me today. I've had a recurring problem (annually over 21 years). He took time to do a more thorough job than previous techs, and he educated me how to hopefully avoid recurrences.He's also a very professional and pleasant person... a real asset to your company!
Ima Hernandez
3 months ago
They did a clean out. The plumber was very knowledgeable and explained everything. He answered all of my questions and gave me suggestions for the future as well. Thanks.
Had a sewer line blockage another plumber couldn't fix. Very friendly and professional
Jacob and Gary were very polite and very nice. Did the job quickly and very professionally.
We have always had a good experience with the plumbers sent out by Roto Rooter. They are friendly, knowledgeable, and efficient. Today's visit from Will was no exception. Had a DIY toilet repair get a little too complicated for us, and he was able to fix the problem and get it all put back together in less than an hour.
Pam Zuck-Cameron
2 years ago
Tyler was professional, thorough, cleaned out the sewer line from the clean out to the city sewer and also checked it back towards the house. Water is running through now. I appreciate the expediency and service from Roto Rooter. I would recommend Tyler for the technician for anyone
Blake was here on time, found issue and repaired promptly, reasonable rate. A+A+A+
Love that I can call and get someone out the same day!! I had a leaking outside water spigot and a running toilet 🚽… I called it on at 12 noon and they were at my house by 1:30!! Very professional clean service.
Jennifer Shepherd
2 months ago
They were on time, professional and found and fixed the leak in no time. They thoroughly checked their work and ensured everything was in proper order before leaving. I would recommend them for any plumbing needs.
Sheryl Calupitan
3 months ago
Mr. DAvid is very professional and the quality of work .
Britni Cherry
5 years ago
Definitely would use them again. They know there stuff, they don’t mess around trying to get the most money out of you. I called and within the hour someone was here. We spent two days trying to fix our issue they came and was out under a hour.
caitlan treat
9 months ago
We used Roto-Rooter for a problem involving our washer at our business. They were in and out super quickly, they figured out the issue and fixed it. They even had the foresight to replace the other part as well so we didn't end up having the same problem! Super thankful they were able to come out so quickly after a holiday, great customer service as well!
Fantastic work.Luke came out after hours got the issue stabilized & then back out early the next morning to fix the issue.Very responsive, professional, and easy to do business with them.Can’t say enough about how great Luke was that came out..Definitely recommend & will use again.
Brooke was very professional and did a great job! She was very informative and answered all our questions and concerns. We would highly recommend her!
Sharon Alexander
4 years ago
David was very knowledgeable and took every step to keep from the expense of a new disposal. However, new disposal was installed, works great and is even shiny. Cost was appropriate. I will use your services again.
Lindsay Hutchins
3 years ago
Terry and his apprentice came out and were very professional. They listened to what I had to say and were honest with me about what the job was going to be like. Roto-Roooter also sent me a text confirming Terry was on his way and included a pic of him so I knew who to be looking for. I will definitely be using them in the future.
Janet Danley
7 months ago
I have used them twice now. Had Dallas the 1st time and Dalton the 2nd time. They schedule you super fast and get the job done! You also get a 6 month guarantee. Very satisfied customer😃
Kevin Matthews
5 years ago
I just can't get over how good a job Blake did at my home. He was professional, courteous, and laid out everything that needed to be done. There was no price gouging or overcharging. In fact, I know he saved me money. I would definitely call them immediately if I ever had to call a plumber again. Thank you Blake and thank you Roto-Rooter.
Jeffrey Graham
4 years ago
We had a kitchen drain that was completely blocked and concerns about another waste line that hadn't been used in years.Bobby came in, was very professional and solved our blocked drain in short order even though he had to disconnect several of the pipes to get into the waste line to clear the clog. He also rooted over 120 feet of waste line from one of our bathrooms. Now we are confident we can finish our remodel without fear of a clogged line ruining all of our hard work. Thank you, Roto-Rooter!
Teresa Treadway
2 years ago
DJ was professional, patient, knowledgeable and did a great job cleaning out main line. It had been a problem for some time and once he completed a thorough job everything is back to normal. He arrived on time and worked diligently. The dispatcher was friendly and called as promised to inform DJ was on his way. I booked the job with Henry and he was a good listener and steered me in the right direction. Very pleased with everyone at Roto Rooter that I came in contact with. Many thanks!
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