Diamond Head Plumbing, Inc.

These guys are great! I love their Wolverine Brass faucets. I have them in my kitchen and bathroom. 100 year warranty, can't go wrong.

I requested estimates for a bathroom sink replacement from several companies but decided to go with Diamond Head Plumbing, not because they provided the lowest estimate but more so because they were the most professional and knowledgeable. I had questions about the estimate that was emailed to me, so a couple of technicians were sent to my residence to do an inspection. The office sent me a follow-up estimate that was higher than the first; however, it was consistent with what I discussed with the technicians who did the inspection. On the appointed day, technician Chris Robinson arrived on time wearing a mask and practicing proper social distancing. Chris did an excellent job and took the time to explain what he did. The payment process was also quick and easy. I can’t see Diamond Head from my home, but I called Diamond Head Plumbing anyway and am glad I did!

Answered the phone, gave me an estimate and 4 hours later my plumbing problem was solved and way under estimate.

Hired this company for a drain scope inspection. The first appointment we set up was a no-show, then the inspector was several hours late to the second appointment, so we were not able to be present for the scoping because of needing to get back to work, and not being sure of when he would show up. This first inspection returned a bare-bones report without photos or video of his findings that contained inaccurate information. The company owner finally sent out a third plumber from the same company to re-scope with photos and video as should have been done the first time, but we still had to chase down the video with several more calls and emails. Receptionist was also rude in our calls to address the issues we had. We received zero discounts or apologies for our time waiting and missed work, nor for the attitude of the inspectors. Hope we never have the misfortune of having to interact with this company again, would not recommend to anyone.

Received 3 quotes on establishing a washer & dryer in my garage & installation of 2 disposals that company supplied. Diamond Head $5,000, Company B $1,900, Company C $2,100.
They are extremely overpriced.

So terrible. Don’t ever use. Wish I could give them no star

I am a Resident Manager for a condo on the Gold Coast in Waikiki. John the plumber came today to repair a shower leak for one of our owners. He was prompt and professional. He knows what he is doing and dependable. I plan to use them more in the near future.

Excellent service. The plumber, Chris Kennedy, was here the day after I called. He started with the basics and did a nice job figuring out the issue. Three or four other repair/inspectors type people had could tell me the reason my Jacuzzi tub was not working. Chris figured out the power source was defective. Annoyed with myself for not figuring it out but the price was fair since it took Chris time to figure it out.

My sons bathroom was leaking in to my garage. Diamond Head Plumbing was able to come the next day. WARREN WAS THE NICE PROFESSIONAL THAT CAME. He fixed it and asked anything else you need help with? so I had him do a few things in my bathroom. (replace the drains). He never charged his time for going back to the shop to pick up the toilet. Got invoice in the mail and is was less then I expected. Hats off to DHP.
Lyndon

New toilet. Fast and efficient. Price quoted was the price we got. 5 stars. Warren was the plumber. He did a fast great job. Mahalo Diamond Head Plumbing.

I love Diamond Head Plumbing. I have a rental unit in Honolulu where our tenant had toilet leaking problem. I donʻt have a lot of knowledge for repairs. One of the staff explained so well on the phone. I remember talking to Cooper. He is superb! The work was done well and the repair did not take long, meaning we paid as we had expected during the initial phone conversation. I have few upcoming plumbing projects and will not hesitate to call this company again. Feel free to let me know if I can be a reference for future customers. .kiana

We had a leak in our automatic sprinkler system. Chris was able to locate it, dig up the effected area and repair the problem. They were on time and went right to work. I was refereed to them by a friend after telling them I had tried to get someone to come find and fix the problem and not have them either call back or show up. Diamond head Plumbing answered the phone so I was able to speak with them and they set up the appointment. They sent a text telling me that Chris was on his way and he showed up on time. Hopefully I will not be needing any further repairs but I would use them again if I did.

Called the shop at closing; the staff told me they'd keep the store open while I drove in from Manoa. They kept the store open for about 30 minutes, set me up with what I needed, and put me on my way. Great service.

From the Dispatcher to the Plumber who came on site, Diamond Head was professional, courteous and did a great job. Plus, it was an emergency! They took care of things within just a few hours.

I discovered I had a leak under my kitchen sink with extensive cabinet damage. I called Diamond Head Plumbing, they sent a plumber to find the leak and assess the damage. After he did that, the owner came to discuss with me the repairs needed and order a sink, faucet, and disposal right away. Then plumbers came to install, and a designer came to help me with the configuration of new cabinetry to replace the badly damaged one. All of the people who work for Diamond Head Plumbing were respectful in the way the spoke to me, and respectful in their behavior in my home. They were prompt in their arrival, did the job and cleaned up afterward. I dealt with the owner, the estimator, the plumbers/installers, and designers and all were great. I'm glad I called Diamond Head Plumbing.

Very prompt and thorough. Fixed a nasty drain clog. Have used this company several times and have been very satisfied.

poor, slow work.
Caused a plug up and later said sorry--no guarantee

called another plumber

Excellent service by Warren & Camilo & pricing. Received E-mail confirmation reminding me of service appointment. E-mail billing provided by home office immediately after crew submitted invoice. I highly recommend Diamond Head Plumbing.

Highly Recommend.
Clean, Prompt, Professional, Fair pricing, nice people.
Leaking faucet required replacement, non-reparable. Warren was the tech that showed up, looked at problem and explained best options considering our sinks design, and best way to save money on the repair. I purchased a faucet set that I liked at H.Depot and Warren returned to do the install a few days later. There were a few unforeseen issues that he trouble shot in a timely manner and completed the job quickly.
On top of being a very nice guy, Warren is very knowledgeable, courteous, and professional!
When the job was finished he left the premises spotless as if he had never been there. ~~~Thank you Warren!

Thank you DHP! ⛲🚽🚿🚰

Diamond Head Plumbing: always on time, always fair and good at their word (and good work too)

I called this plumbing company to fix a leaking pipe under the floor and got a nightmare that became worse and worse. The cost of the whole undertaking cost me thousands of dollars and led to more expenses. I wish that I had gone to another company instead.
I don't know where to begin. They removed the flooring of the room and told me that the cost of the work would be higher due to the hard rocks underneath. They raised the cost to double and because I wanted to get it done I went ahead with the project.
So, finally, they fixed the pipe and then I had a contractor replace my flooring. I thought that was it. So I thought.
A few years later I noticed that our water bill had gone way up. So I checked all the usual suspects and even had a plumber come in to check the situation. That cost me even more money to have the whole thing checked. After much investigation he concluded that the work that was done earlier may have leaked.
Instead of calling Diamond Head Plumbing I called another plumbing company who repaired the leaking pipe. And the cost to do the job was a whole lot less even with the soil underneath being stabilized. I should have gone with the other company to begin with.