Jerry is absolutely amazing! I would recommend him time and time again!!
I had Roto Rooter out this past Sunday because my main drain was backed up to the point where water was backing up into my basement and garage. When the guy from Roto Rooter came out he attempted to snake the drain, told us that it was too backed up to do anything about, and then proceeded to tell me that my driveway would have to be dug up for the pipe to be replaced. He told me that it would be 5200 to repair, looked at me and my boyfriend, and asked us how we wanted to proceed so he could get it scheduled. Obviously we wanted a second opinion.
I called Jerry on Monday and scheduled time for him to come out on Wednesday morning. He brought a much better machine, hooked it all up and in what seemed like no time at all he said that it felt like the blockage was cleared. He then went to the different drains in the basement and garage and put a hose down them to clear the gunk that had backed up as a result of the main line. Flushed toilets (and fixed the one in the basement that wasn't working!!), had me run a load of laundry, we ran water from the bathroom upstairs etc., all so that he felt confident that our problem was resolved.
On top of all that, Jerry was probably one of the nicest, most personable people that I've ever had out to perform repairs at my home. I would recommend him to anyone! I felt comfortable with his work, would trust his word, and put all my plumbing needs in his hands. He could have easily told me that there was a bigger issue like RR had said, quoted me a lower price than 5200, and i would have been none the wiser and thought great, i saved some money at least. But he didn't, instead he helped us out and got us fixed for barely a fraction of what we were initially told.
Thank you Jerry! If i could leave you 10 stars I would!!!
