Not really happy with this company. 1st the positive, they were on time. Now the not so positive. Needed wiring done for a jetted tub, so had someone come out to tell me it was going to be 2 people for 2 hours. Well, the electicians came out, while the contractors were here installing the tub and it took them less than 40 minutes, if that. Then the gfc was not placed in the right area according to the contractor which led to a he said, he said scenario. So the contractor had to take his time to re do the gfc. So contacted Jess Howard to let them know about it. Then I had to contact them about the face plate not being flush because of the gfc. They did.come out and fixed it in a timely manner. In my opinion, I feel I was overcharged for the time they were here. But since I signed a contract and they did put the wiring in, they weren't willing to do anything about it. Great customer service. I would not recommend them for smaller jobs. Also, this is my opinion and how I saw the situation. I gave it 2 stars for showing up on time.