Description
When you need high-quality air conditioning repair and plumbing repair service in Las Vegas that offers long-lasting results, get in touch with the local experts at Yes! We offer emergency AC repair service and emergency plumbing service for your family's comfort. Your HVAC technician can fix any issue, including air conditioners, thermostats, air handlers, heat pumps, dehumidifiers, and air cleaners. If your AC unit needs to be replaced, we provide affordable HVAC installation service too. Our plumbers are known for drain cleaning, but can also perform sewer line repair, water heater repair, water softener repair, toilet repair, sump pump repair, or garbage disposal repair. Looking for local AC service near me? Yes! We can help!
SERVICES
A/C system maintenance, A/C system repair, Install AC, A/C preventive maintenance, A/C system dismantlement, A/C system vent cleaning, Cleaning, Ductless heating & A/C services, Heating system installation, Heating system maintenance, Heating system repair, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Installation, Install thermostat, Portable A/C services, Repair HVAC, Thermostat installation, Thermostat repair, Ventilated ceiling installation, Ventilated ceiling repairs, 24/7 Emergency, Air Conditioning & Heating Air Conditioning, Air Filtration, Attic Insulation, Electronic Air Cleaners, Heating And Cooling Systems, Hepa Filters, Home Comfort System, Plumbing Maintenance, Plumbing Systems, Slab Leak Detection, Smart Home Thermostats, Smoke Alarm, Uv Germicidal Lights, Water Filtration, Water Line, Electrical, Heating, Plumbing, Emergency Air Conditioning, Air Duct Repair and Replacement, HVAC Installation/Replacement, Electrical panel replacement or upgrading, Lighting Installation, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Install tankless water heater, Repair tankless water heater, Water/Sewer Line Repair, Emergency Plumbing Services, Plumbing Installation, Plumbing Repair,
Reviews
Orlando was very friendly and efficient. He even pointed out and fixed a small issue I had that he noticed outside what he was there to do.
Great service.
Being a native from Chicago like Josh T we developed a common ground. His knowledge was astounding he explained everything to BOTH of us. That alone is hard to come by usually the repairman talk only to the men. We appreciate his friendliness and knowledge.
Rowena Mayes
7 months ago
Adam and Richard explained the problems with my current heat pump. Parts were unavailable for some time if at all. I decided to buy a new system. Adam made arrangements for a new unit to be installed as soon as possible. It was completed in about 3 hours. They made my experience a good one and heat was restored to my house. Thank you.
Kyle did great work in identifying the actual problem and showed us what was wrong and he fixed it quickly. He also gave us helpful advice and tips for some simple things we can straighten out. This is the 4th plumbing company in just a few years and we are going to stick with Yes going forward. Far superior than the other ones.
They only want to sell - not service.I called about a tankless water heater. They misdiagnosed the problem, and ended up selling me over $3000 of “questionable” repairs.After which, my water heater was still not fixed. They claimed there was no power to unit. After I confirmed there was power, they wanted to charge me additional monies to diagnose the problem.I complained to the manufacturer. The manufacturer recommended another company that immediately diagnosed the problem (water pump), which Yes never even checked. The repairs were completed within 1 hour at a reasonable cost.This company is all about the up sell, not the service.
Called Lowes for hot water heater replacement. Lowes sent out Yes plumbing.They quoted a price of $1800 to install their unit, NOT the Lowes heater!! If I wanted the Lowes hot water heater I had to get it and bring it home and then they would install for labor of $1200! And they wanted to charge for a permit from Clark county to install!There is NO permit needed to install heater.He said if my house burned down it would be my fault and my insurance company would not cover the loss of my home.This guy was a crook and so is Yes Plumbing. Labor to install a hot water heater is about $150.This company is a RIP off!!
Frank Gerencser
9 years ago
Our A/C unit stopped working and we called Yes and signed up a service contract. Rob E. (Plumbing) came out and did a general inspection - all was fine except he found a leak Pressure Vacuum Breaker completed in a quick time we were totally impressed. Rob first cam in and inspected inside our house and than outside and noticed the leak - he than sat down with us and explained everything that needed repair and the cost associated with that service - we were quite happy with his professionalism and smile - we would us them again.
Fernando G. & Rick C. did a great job troubleshooting the problem with the water pressure in the house, & giving recommendations. I had them change the pressure regulator. Fast, professional, courteous.
carol maltese
2 years ago
Craig Dylan and Shane were an amazing team Professional knowledgeable and worked well togetherAfter 3 other companies we choose Blue AppleThanks guys wishing you continued success and we are so glad we didThey are worth it....
William Harris
3 years ago
Alex was very knowledgeable about the intricacies of my systems and provided essential information to me. This information allowed me to better understand the need for the Yes! service even greater. I'm a happy customer.
not only did they overcharge me to fix something they didn't fix it they said they had to charge me more money to fix it under no circumstance what are use this company in my opinion they are dishonest overpriced and unprofessional anyone who uses them is asking for trouble my neighbor used him and I had the same experience so I guess it's common practice for their company
John Erlanger
4 years ago
Quick and efficient accomplishment of maintenance tasks by your
technician Alex. Also, your technician was very friendly and helpful and extremely knowledgeable. I have used this company many years and find it top of the line.
Purple House Properties
6 years ago
Why would you go with any other company. Yes! has been awesome ever time we have called them. We have used them to replace our water heater, and service our AC/furnace. Now, we just got them in to clean all the ducts and blower and other parts inside the unit. They are not cheap, but you get what you pay for, I think. Martin cleaned our ducts and unit. He was so communicative and flexible and efficient .He came at a time that was not previously scheduled, then was honest and said he would not be able to do a good job as the sun would be setting soon right at the time he would need to be on the roof cleaning the unit. We rescheduled for Saturday and he has was early and completed the job in 2 hours. Cleaned up nicely.
Very knowledgeable and was straightforward with what was going on with my system and explained everything and answered all my questions. made sure I was satisfied before he left! YES he did!!
After having these guys install an all new and incredibly expensive air conditioning system in my home, I was told by another company that the air ducting that Yes! had done was not properly installed, and had become detached as a result. I called Yes! to arrange for them to come inspect their work. They immediately tried to sell me a membership package for unit maintenance before I redirected the conversation back to the reason I was calling which was their alleged improper installation of my unit. The person answering the phone told me that if they came to my house they would charge a $79 consultation fee, and then whatever else the technician would see fit to add on top of that to repair the work that, again, they are alleged to have done improperly to begin with. They were unapologetic and unwavering. That smiling guy giving the thumbs up on the side of their van would seem to indicate customer satisfaction, but in reality serves to symbolize an arrogant gloating over a profitable yet unethical approach towards refusing to stand behind their own work. When it comes to “Yes!”, just say no.
Bettna Jackson
4 years ago
Alex V. is awesome !!! We had a thermostat issue ... apparently, an old thermostat that had to be on a daily program which was not overidable (and not acceptable) ... So, on the same visit, Alex presented us with 3 options. 1 and 2 were contenders, but Alex introduced option 3 ... the Nest! We chose the Nest option which he highly recommended. He installed 2 of them in our house and we could not be happier, not only with the product but with Alex as well. He was not pushy ... rather, he is pleasant, professional, efficient and personable ...and most of all, my husband praised him as well. After all, one never knows what you get when you have a new stranger come into your home to resolve an issue that is essential to your comfort and well being! But we immediately took to Alex. We will definitely call for him if we have future issues. Thank you, Alex — you were great !!!
We called them to fix an irrigation valve leak in the front yard. A man came out in a huge Yes! truck full of equipment and supplies. He took one look at the leak and said This looks like a pain. Then he paused for a few seconds and said Sorry, I don't have the parts. and left without fixing it. If it's a very simple job, you might be able to count on them. If it's an annoying job, don't expect them to bother to fix it.
Betty Baggetta
4 years ago
We had an electrical short in our home with no visible means of origin; the lights were out in our bathrooms and the GFI was tripped at the receptacle on our patio. All GFI units and circuit breakers were tested to no avail. However, Robert Silva came from Blue Apple Electric, and after one and a half hours was able to determine a short had developed from an underground wire from our garden fountain when workmen planted new bushes in our yard. the previous day. Robert was efficient and determined to solve the problem. He was courteous and knowledgeable and was very meticulous in cleaning up all areas where he was working. I highly recommend Blue Apple Electric and Robert Silva.
This company called me at 7am to ask me if I would like them to come out and fix my gas fireplace. The representative I spoke to on the phone assured me his technician would come out and look at the unit and get it repaired. If it needed parts they would order them and get my fireplace up and running again. The service tech came to the house. He was very polite and respectful. He took my unit apart and went to light the pilot light on the unit. He got it lit with very little effort. Great news....then he put the glass front back on and went to turn on the power to light the fireplace. It would not light. At that point he said my gas valve was not working. I asked him how much will it be to replace the gas valve. His response was because of the liabilities there company would not order and put in the part needed to repair my unit. He told me all they do is come out and light the pilot lights and anything above that I would need to have another company come out to do the work.I would not recommend this company to anyone to do any work or repairs in your home. I paid the man for his service call 85.00 down the toilet for me and he went.on to his next appointment. I recommend putting your hard earned money into a company that can do the work properly with good end results. To many fly by night companies out there and this company. is definitely one of them. Consumer beware! I have another company coming out to the house on Friday to do the repairs needed. They assured my they can fix my fireplace and just laughed when I told them what this company did to me today.
First of all, Sarah was extremely helpful when I called for service. Granted as the time grew closer for the Pro to show I did call back just to make sure I was still on the waiting list. I was then informed that the Pro was tied up on a previous job, but as soon as he finishes, he would be on his way to me.When Cliff arrived, he was very friendly, and explained what he had to do to complete the job, and how much it would be. I was extremely pleased with the work done by Cliff.
I would recommend Blue Apple to everyone 💙 Shannon is a great plumber.
A wealth of information and a great guy.
Keegan was great. Very professional, got right to work, helpful and knowledgeable.
Mitch mitchell
3 years ago
Took advantage of their $69 tune up! Tech shows up he asks if I want to go up on the roof. I did. He used the amprobe on compressor, tested thecondenser capacitor also. Told me they're both likely on their last legs. I mentioned I thought the condensate line seemed clogged. He said I could go and buy an air pump, try and blow it out. He then said he had one in the truck but it probably wouldn't work anyway. He did take the side panel off to look at the location of the drain. Said too hard to get to. Probably right. So much for that. Do it myself. He didn't do anything else. No coil cleaning, no real inspection. He pointed out my neighbors newer unit, said tranes now made in Mexico and if he needs parts he's in a world of hurt. He was trying to sell me a new unit the whole time, I understand that. But if they advertise a tune-up they should do more than use an amprobe. I called yes and asked what a tune-up typically involves. She read off a long list. The tech did none of that. He did try to sell me a compressor at $3202.00. The unit is 26 years old but work's fine by the way. The girl at the office offered to send a different tech out the following day (today). I asked him if he was aware or yesterday's experience. He wasn't so I explained what the other tech did. He said yeah that's pretty much what we do. I told him I called the office and asked and she read off a long list. It was obvious, here we go again. These techs do make commission I understand that but maybe actually do something for the 69. Lol. I told the tech he may as well leave. I called yes and told them what I thought about my $69 we really don't want to do anything but sell parts or new units visit.
Richard TheFirst
6 years ago
I am very pleased with the Yes! Air Conditioning a Plumbing work that they performed at my house. I was first contacted by a Customer Service Rep that set up my inspection appointment. She was very helpful and was able was easily able to adjust the time when I found I had to change due to guests arriving. The Senior Advisor called 1/2 hour before the appointment to notify me of the arrival time and did arrive within a minute of his promise. The inspection process was extremely well done and was extremely precise including a camera assisted inspection of the sewage lines. However, the Plumbing Service man Ivaylo B. demonstrated exactly what a truly skilled plumber should do in the installation of a hot water heater. I am very qualified to evaluate this kind of work being an engineer with over 50 years of experience and this man did text book work I was truly impressed. Thank you Yes!.
Chris Ivory was a real class act. Super knowledgeable and helped me diagnose the issue.
Justin Steele
5 years ago
These guys are crooks. Payed $29 for them to tell me I needed a new upper and lower thermostat with new heating elements which would have run me $396. After I told them I would get a second opinion I did some looking around myself and found that the breaker was switched off. Once I turned it back on everything worked perfectly.
michael howlett
8 years ago
Craig Lugo was friendly, professional and informative during his visit to inspect my furnace. He was focused my family's welfare and took extra time to answer my questions. Outstanding service!
When I would watch the Channel 8 news in the morning I saw that Blue Apple sponsored the newscast and that is how I got the name of the company plus other reviews and so forth. Robert was our professional service technician. We had a nice lady from Blue Apple call us to tell us that Robert was on his way and that Robert would be at our home in 30 - 35 minutes. He was right on time. I explained to him that the electrical outlet in the kitchen by the microwave oven would not work even with the green light on. Robert took a look at it and he said that it was connected upside down. Once he connected it correctly he said that I should unplug the microwave after every use. I didn't want to have to do that and he told me the 20 amp electrical outlet would be better if I wanted to leave the microwave oven plugged in all of the time. So, I decided to do that. I was also having a problem with the refrigerator in the garage tripping and it would affect both bathrooms. The only option for fixing that problem was to upgrade the electrical switch so that the refrigerator had its own circuit. Then, the bathrooms would have their own circuit and the refrigerator would not trip anymore. Since the refrigerator is 17 years old and once it stops working we have no plans to put another one out in the garage, I decided to leave it alone. I asked Robert a lot of electrical questions and he answered all of them. He voluntarily told me it was not good to have all of my kitchen appliances on the counter plugged into one socket. I don't use them every day anyway so it made since to unplug all of them. I would definitely use Blue Apple again for any electrical problems plus I found out that they take care of a whole lot more then just electrical problems. They have all kinds of different services. It was such a pleasure doing business with Blue Apple.
As arranged by our CSR Sharde, our Service Specialist Robert arrived well on time and was very competent. He completely checked both our downstairs and upstairs cooling systems, and washed our filters. He found no problems and gave us a clean bill of health. Even our two cats liked him!
Call them No Air Conditioning and Plumbing. They are not there to fix and existing unit you have. They really only want to sell you a new unit and provide service on that unit only. What turned out to be a bad capacitor and fan motor turned into how I needed an entirely new system which was going to be $9500, I called Butch at Air Force and he told me the capacitor was bad as well as the fan motor outside and he could fix it all for $600.1. An A/C system should last 20+ years2. You don't replace all 4 tires on your car when you have a blow out, nor do you replace the entire system when a component fails.
Cheri Emanuel
4 years ago
Chris was amazing! Very thorough and informative. I highly recommend him and Yes!
Hessie is always polite on the phone. Chris was right on time and I really appreciate the personable attitude . Thanks guys for a job well done
THE most honest technician I have ever met in years. He could have charged me a svc fe and told me anything to make money on a job. But this angel came here and explained the hows and whys of my system and that it works fine.. it's only the low temps that are causing the problem. As soon as it was warmer outside, the heat started working fine. I will call on Yes! If there is ever an issue!!! Thanks guys!
Being a single Mom and having just lost my job due to Covid-19 I tried to be frugal and purchased a water heater on OfferUp. I was scammed out of $250. I then purchased a home warranty, waited the 30 days to file a claim only to have the plumber, Advanced Home Service, come out & tell me I still needed to pay $665 which wasn’t covered by my warranty. I didn’t know what to do as I couldn’t afford that. I had been doing dishes with the hot water from my water cooler, boiling water & carrying it in stock pots upstairs for a bath and taking cold showers for 3 months. My neighbor knows Cliff works for YES and reached out to him. Less than an hour later Cliff calls to tell me that the company is donating a brand new water heater to me and he will be over after work to install it, free of charge. I have never had someone do something so generous as this in all of my 50 something years. I was truly amazed & thought there must be a catch. NOPE! Cliff showed up as promised, as professional & honest as they come. He offered exceptional service, explained what & why he was doing this & that. Had great conversation and a couple hours later I had hot water again. Times are tough for everyone and it’s truly beautiful to see a company step up and take care of those in it’s community. From the bottom of my heart, thank you a Cliff and YES! You are truly amazing. May you continue to be safe, healthy and prosperous 💗
The techs were exceptionally helpful and professional, however, pricing seemed very high for the services we had them quote. Replacing a water heater that costs 1k @ $5,500 didn't seem reasonable to us. Worth the call but perhaps shop around for pricing.
Just an incredibly overpriced company. Wanted some shut-off valves replaced, they wanted over $200 a piece to fix them. Whenever you can go to your local Lowe's and get new valve for $10. So like 95% of their prices are labor. That's a predatory pricing scheme. Just insane. Not recommended. Regardless of how they tout themselves as being professional and top quality. It's not that difficult of a job to do. Better to hit up Youtube and DIY it. Don't get taken advantage of.
Stephanie Baldwin
10 months ago
Would never recommend this place to anyone. We used the $69 service and inspection deal because one of our air conditioning units wasn't working. This was August in Las Vegas. We were absolutely broke, but it was so hot so I begged the service men that if they could please find some way to repair it even for the short term, please do it. The unit is original to the house so it was 50 years old. They told us we would have to replace the unit, and they would get in touch with us about prices and financing. No on ever called. Today we had someone else look at it and $25o and 1 hour later they had it running again. When it does get replaced, Yes will NOT be doing the replacing. Customer service should come before the Dollar sign.
Great experience. Scheduling was easy. Tom called when he was on his way. Was efficient, courteous and clean with his service. Very glad I discovered Yes AC. My experience with other companies was no where near this good.
Aleatha Burns
6 months ago
Very capable and knowledgeable friendly and careful of property takes their time explaining the problem and discussing options
I have a very old (25+ year) air conditioning system installed in my Las Vegas Condominium. I called Yes! for a basic service tune up and system evaluation.From start to finish, I was very pleased with the service I received today. Communication was very good too, from the first phone call all the way to the final emailed receipt. Technician Craig was very knowledgeable and diligent, he provided me with a comprehensive explanation of my system's merits and faults. He even properly wired up the motor outside, which he noticed during the inspection of my system. The wiring had been incorrectly installed by a previous owner. Attention to detail along with prompt and courteous service is a very rare commodity in the Las Vegas business world today. As I write this note, cool air is blowing through my condo and I'm a very happy customer (now armed with some solid facts about my existing AC system.) I was offered the Yes maintenance plan and also offered quotes for a brand new systems, but Craig was not at all pushy when I declined.his offers. Don't get me wrong, Craig explained the plan merits very well, I am just not a big fan of maintenance contracts/insurance. I will definitely do business with this firm again.
I was quoted 800 dollars to replace 2 sinks.what a rip off !! I went to Lowe's they want 100 to install and you pick out your ownSink...wow what a difference..I'm a yes customer already paid them 15,000 dollars for 2 new a/c..1450 for a new water heater and 6550 dollars for a filtration system...I wish I would have checked around...I'm never going back to them...a rip off!!
Teri Lyn Vander Heiden
6 months ago
Service for thermostat on new furnace. Part replacement.great work!
Sandra Lambeth
2 years ago
The customer service has been exceptional! We had had a new AC/heating system put in yesterday. There was a awful humming noise when it would come on so I called this morning and they came out right away. diagnosed the issue and fixed it. Staling (not sure if correct) and Rich were super. Answered all my questions and explained everything very courteous and let my dog supervise.
Pelony Dilara
4 years ago
great service! i really liked their upfront pricing. we just moved in to a new house and needed a plumber to fix some issues. we called yes plumbing company. they arrived at time and finished very quickly. Good job!
Bonnie Rogers
4 years ago
Alex was fantastic. Very helpful and answered questions that we had. Hope we get him the next time!!! Very polite and considerate. Highly recommend him and Yes!
During a very busy season (Summer in Las Vegas), YES! Air conditioning provided exceptional service. From start to finish their team did not disappoint. Having reached out on line after hours, I was pleasantly surprised with a phone call almost immediately to set up appointment for next day. Richard Johnson, service technician, arrived promptly as promised. Extremely professionally, he walked me through the repair, explaining the problem and the solution. Richard is a “keeper” and I will be requesting him when I need my units serviced. YES is fortunate to have him on their team!!
On Friday 14th 2016 Yes Plumbing came to flush out the water heater. Daron checked all the faucets, flushed all the toilets and said they were good. He did a great job. Thanks Yes Plumbing and Daron.
DO NOT use these guys for Nest products. They are supposed to be Nest Pros. This guy walks into my house, Literally just looks at my Nest Thermostat and tell me its bad, without even touching it. I explained what the Nest Senior Agent told me to tell him what he should look into. He looked at me again and said, Nope, if the wires are hooked up right. The Nest is bad Then he asked me if I would google the error my nest is giving and print it out for him before he left? He charged me $50 for looking at my wall and leaving. Called Nest back after he walked out, they said I have to get someone else who will look into the issue that I explained to the YES serviceman that refused to do it. If I could give 0 stars I would have.
Benjamin Certalic
5 years ago
AC went out, so I called YES! They sent over Alex, and this is the second time he has came over to do a job for us. He did an outstanding job the first time so I'm glad they sent him again! Alex got the job done quick and efficiently, and was able to diagnose and repair the problem in a matter of minutes. And as always he explains to you what he is doing during each step of the process. He's got a great personality and is easy too talk to. So if you're looking for an a/c company, look no further, cause YES! is the company to go with. Request Alex V. as your technician and he will get the job done right! Thank you again Alex, you saved me and my wife from roasting in this Vegas heat!
Cynthia Orengil
7 years ago
My air conditioning stopped cooling at 10 am on this 101 degree day. It is now 3 pm and the house is cool and comfy thanks to the Phap, the service technician who solved the problem in about half an hour. Phap was super efficient and even changed my filters and trimmed branches around my air conditioning unit. He had a great smile and explained everything I needed to know. My unit was still under warranty so the service was free, a nice bonus. I highly recommend this company because they scheduled the appointment and fixed my air in such an efficient manner.
charles nelson
5 years ago
Both Stacy & Jerome were courteus and polite. Jerome presented himself as professional and highly skilled. If I ever have any other problems in the future, this firm would be the first to call.
Blue Apple came out to give me an estimate to replace a water heater. The man who came out was very nice and professional. What made me decide to go with another company was the upsell involved. I wanted a price simply on replacing and taking away the old water heater so I could compare estimates easily. The extras involved in different price points made it more difficult for me when I was in a rush situation and went with one that had the things I needed right now.
Judith Ann Ruf
9 years ago
We recommend Yes Air Conditioning for cooling and heating problems and maintenance. Our call for help this morning was received by a very courteous, helpful operator. The Service Specialist, Bill C. arrived within the expected time frame and immediately set out to find the problem. He had our air conditioning back up and running within just a very short period of time. He was very thorough, explaining what he was doing, showing us the problem and answering any questions we had. We would welcome him back to service or fix our equipment any time. We are 20 plus year residents of Nevada and we feel that Yes Air Conditioning has given us the best customer service in those years. Many thanks to Bill C. and Yes Air Conditioning for excellent service.
We were scheduled for our biannual tune-up/check-up for our furnace and AC units. Craig was extremely efficient, completing the job in about 1 1/2 hours vs. the estimated 3 hours. He was friendly, took care of things, observed some things my husband had added for energy efficiency and made reasonable recommendations.
Checked for burning smell. All good. Also checked ac unit. Nice guys!
Patrick Oconnor
5 years ago
Jason did an excellent job checking our plumbing and water heater. He was very polite. He told me that my shower needed to be replaced and recommended a tile shower pan instead of fiberglass. He was very helpful of any questions I had.
Would not recommend hiring these guys. They upgraded our panel- Work took longer than expected to complete- Yard was left a mess- Minor stucco repairs ended up being holes in the side of our house- Did not schedule final inspection- Agreed to solve the problems only after repeated contacts
Will never use or recommend this company. They refuse to give an approximate cost over the phone, they will only give you a price if they come to your house. So you have to schedule a day/time with them and wait until the technician arrives with a book that has all the service prices. This is their gimmick, get into your house!For a simple service; connecting a natural gas grill line to the house gas line (about 10 minutes of work maximum and all materials supplied by me) they charged $168.00, double than their competitor, Donnie Tittle Plumbing, Inc. who charges $89.00.The technician, Fernando, was very kind and professional, top-notch!
Suzanne Chinnock
9 years ago
From the time I opened the front door to Joshua, I could tell it would be a pleasant experience, and I usually stress out during repair visits. Joshua put me at ease with a pleasant banter and informative manner. He was very knowledgeable and tidy as he inspected and cleaned everything pertaining to our AC and heating units. The necessaryrepairs were done efficiently. I would definitely use this company again. Thank you for sending Joshua to us.
Ed was incredibly polite and very helpful. He explained all the work that needed done, and did an incredible job with a difficult repair on the hot water tank. His install of the kitchen sink faucet was perfect. I could not be more pleased with the service I received. I would recommend YES and Ed to anyone!
This place is a ripoff, paid $447 to have a bad capacitor replaced in my AC unit, took less than 10 minutes to replace. New 5/30 capacitors are less than $15 online. Also suggested replacing the motor in another unit, charge would be $1016, when the motor cost $250, but then are throwing in a new capacitor for that price. YES Air Conditioning also owns Blue Apple so both companies should be avoided for any electrical, plumbing of HVAC needs.
Wow, I know a good service man when I meet one. You see, I own Gm water solutions and Eclipse pools. So I know a good employee when he come around. Please give david some kind of reward. He went though my system and explain what he was doing while he was doing it. This raised my comfort level. No matter what you get done in this day and age you want to feel like you got your money's worth and getting a little bit of knowledge about your system doesn't hurt either.The lady on the phone was very polite as well.I'm going to take these examples and teach my team how they should be.Thank youGary MorrisYour 3rd generation pool man
Barbara Richie
7 years ago
From the very first phone call to the finished installation of our Dual Unit AC the entire process was seamless. The staff are knowledgeable and friendly. I hardly knew they were there. While it was a bit costly I'm confident our household will benefit for years to come. Thank you Yes staff for a job well done.
Ethel L Carter
2 weeks ago
Wow!!! I have been waiting for two weeks for my home warranty to service my plumbing challenge.
I called Yes and they were at my the same day! Great service, professional, knowledgeable, and friendly! My issue was solved in less than an hour! I would use Yes again!
Marion Barber
4 years ago
Robert is a efficient, professional technician who provides excellent service . He tried to solve my problem but it was not in the realm of services that are performed by an electronics firm. I will definitely use Blue Apple again with any electronic problem I encounter.
Margaret Greenville
8 months ago
We have used this company 3-4 times this year for some substantial plumbing issues on an old house. We've only had 1 concern, but the manager addressed it promptly and completely. Very polite & responsive.
Joshua T. was very professional by putting on shoe covers and informing me about the warranty guidelines for it to be enforceable with the manufacturer. His knowledge of the product and services exhibited the overwhelming experience he has in this industry along with the Company he represents ... Thanks GARY
Thelma Northrup
6 years ago
As always I have had a very excellent team, Tru and Ryan, checking my water heater and plumbing. They were very thorough in their inspection and detected a problem which was corrected immediately. They were courteous, well mannered and very considerate of my feelings regarding their visit. Their work was impeccable and very efficient. Thankfully they reminded me that it was time to renew my service contract which I have had with the company for 37 years. I have always been satisfied with their work and the very polite employees of the company. Thank you for taking care of my water system.
Leabell Maluyo
2 weeks ago
The guys were quick to install and very friendly as well. I was able to just work in my room as I work from home, while they were installing. Awesome job and thank you for your service!
Great explanation of my plumbing/filtration issues and suggested resolve. Very thorough and professional.
Very courteous, knowledgeable and well groomed.
Dakota Arnold
4 years ago
I couldn't tell you how happy I was with your service. Fernando Garcia, You were on top of everything plumbing wise and it was nothing but exceptional. Thank you. The Hvac Team was amazing as well. Same day service. Thanks again. YES you should use them!!!!!!!
Gabriele Muench
4 years ago
Very reliable service! I have been a customer for years. Philip Lampkin was great and provided friendly and efficient service! Definitely call Yes! if you need reliable service.
christina stanley
7 years ago
About a month and a half ago, our water heater broke and leaked all over the garage. I called Yes!, talked to Valetta who was very helpful and kind even though I was panicked. She was able to get service out immediately to fix the problem. Trumayne and Ryan, the service specialists, installed the new water heater and educated me on a few things we could do to better take care of the new water heater. They were very professional and friendly. 6 weeks on, we have had no problems. Great people to work with.
Maria Teresa Jacobe
9 months ago
I reported that when I turn on the heater the fire alarms went on, that was friday, the answering service told me, the Maintenance will be in my house on Monday between 12 to 4 pm, she also gave me instruction over the phone to turn in off temporarily while waiting for the representative, on Monday morning, they called me , if they can come after 8am. I am thankful for coming early, it was a relief and my worries gone out.
Jennifer Nash
7 years ago
Called Yes to do an AC check & I'm very glad I did. Alex did an awesome job & cleaned the outside unit & shared info about what to expect from my AC in the future. I used to be able to hear when air started & now it's super quiet. Alex was very polite & suggested services to help keep everything running well & extend the life of my AC unit.
Minor electric service that homeowner could not solve.
bigmikevegas
7 months ago
The guys were nice and knowledgeable, unfortunately the price was much higher than expected and they left my wall a bit damaged around the light switch they were working on.
The YES/Blue Apple AC technician suggested and drafted a proposal for repair - that my air conditioner was oxidizing and had daisy-chained condensers, causing an imbalance in my unit, causing it to overheat, and said it could shut down at any time. Any unit can shut down at any time. This tactic to scare me, the homeowner, was unsuccessful, as I have a family member come the next day, an HVAC technician who has been for 34 years in the valley double-check this new issue on this routine maintenance check. After inspecting the two condenser batteries in one unit and one condenser, or what I call batteries in the other, he explained that there was nothing wrong with the unit; he told me that this was just NOT TRUE. They both had equal and correct amperage and no need for concern. The brown on the fan motor at the top is normal as the units do heat, and that causes the paint on the motor head to brown. ALL units have some degree of discoloration. In other words, AC units are made to dis-spell heat which almost always causes paint to turn brown or peel. This resin is usually set by the high temperatures. Appliances with metal components are vulnerable to corrosion, especially if exposed to outdoor conditions; THIS IS NORMAL. This technician, LIKE SO MANY in our valley, was trying to UPCHARGE me. I suspect this is the sales model most electric, plumbing, and HVAC companies use to make money. No wonder they are willing to come to the house on a service agreement at no charge. But it didn't fool me, and Thank you; I will keep my $900 in my pocket!Don't change out something that was never defective. IF IT IS NOT BROKEN, DON'T FIX IT. If your AC unit fan stops, turn off the AC and call a tech. If your compressor stops humming or changes sound, turn off your unit and call someone; if your AC is blowing warm, turn off your unit and call someone. STOP replacing parts that THEY TELL YOU WILL QUIT WORKING. Yes, your machines can stop anytime, but wait until they do; some last 15 years, some less. I have three HVAC services that I double-check each other because I was ripped as a single mom. I didn't want to inconvenience a family member. Now I do both, verify all recommendations made by family and other AC companies I have hired. Don't fall for this way of doing business. Be a savvy homeowner, especially single parents and older people. Good luck! All these pictures are normal wear and tear.
I would like to personally thank Kyle for his outstanding service. His attention to detail, passion for his work, dedication to the job and commitment to excellence was greatly appreciated. Kyle worked tirelessly to complete a very complex job. He showed up on time every day and worked late until the night, very rarely taking a breather. He went above and beyond to to explain every detail of the job with constant progress updates. I highly recommend Kyle to perform all plumbing work, not only for his professionalism but also for being a genuine and honest person. Thank you.
Jun did a very thorough job inspecting my heating unit. He also took the extra time to clean my reusable filters. He diagnosed the problems with my unit and offered solutions. He was very personable!
Relm Of_Darknes
11 months ago
Great service. Very kind and knowledgeable! Took everything and explained it in a way that was easy to understand. Went above and beyond to ensure everything I needed was taken care of and made sure to let me know what I needed now and what I could wait for. Thank you so much!
Bill Smolinski
6 years ago
I purchased a 1980s townhome in Nov 2016. I wanted it serviced for piece of mind. Serviceman Phil checked our system; no issues. He was honest, friendly, knowledgable and informative. He answered all my questions. I would use Yes, AC and plumbing again.
Bill at Yes Air Conditioning and Plumbing was prompt, trustworthy and knowledgable about my Trane AC unit and Thermostat that is provided by the electric company.He diagosed the problem very quickly and had the know how to fix the problem in a matter of minutes.I like it when service technicians explains the problem which Bill did very well. He also reminded me about how old my unit is and that I may see some problems with parts failing in the futre...but, he did not try to upsale me and for that and the excellant service, I will use Yes Air and Bill again.
Do not use this company.We found out recently from a different, more reputable, company that Yes! installed the wrong size AC unit to our house. They gave us a unit that was much larger than what we needed for our SQ Footage (likely so they can charge us more). On top of which, the inside and outside don't match, which makes the system inefficient.This is on top of their work being shoddy the first time and requiring multiple attempts to fix a incorrectly installed Check Valve which requires us to hound them until they sent someone to fix it. That person failed to fix it. So we had to call another company to fix the check valve and then hound Yes! again until they paid for the service.
Ivo conducted a thorough plumbing inspection. He found a few corrosion areas, explained my options to me and then conducted repairs on the ones deemed most critical.His work was thorough and cleaned up after.Diligent professional and thorough! Excellent job by Ivo.
Today we had the pleasure of having Kyle & Mike handling checking out our plumbing. We could not have had two better plumbers to do this job. They were very professional & courteous . Thank you for another job well done by “Yes”.
Electrician came out to see why lights were flickering. I needed approximately 18 new lights. The quote was over 3,000 just for the lights and to replace them. Soooo I went to Home Depot and saved myself 2,500 by installing them myself. :)
Cynthia W Simon
9 years ago
He arrived when he said he would! Very courteous and patient. He answered all of my questions. And, he showed me the damaged pieces and explained why they didn't work!I will call this company again for service!!!
Shannon and Alexis Silva
a year ago
This company is way overpriced. First, they charge for an estimate to come see how much to change out light fixtures, fans, plugs, etc. Second, we already purchased everything we just need them to be installed. They are charging more to install than it is to redo our flooring and complete repaint the house. I'm sorry $350 to change out a GFI is ridiculous. I know what rates should be as I work in the construction world. I would never suggest this company.
Joseph Yumul
12 years ago
This is the worst of all the company around Las Vegas! OVERPRICING and UNSATISFACTORY on their work! I recommend to anyone new and old customer to have a second opinion especially their pricing. The tech is very cocky and thinks of ways on how to rip you off!!! The manager only thinks of HIS BOTTOMLINE which means he does not care. The parts they install almost short circuit the unit which leads to more costly repairs and off course they dont want to admit it!!! I reported them to BBB... Be mindful get a SECOND Quote and you will see what I mean. They are a RIP-OFF!!!
Bob Zimmerman
3 years ago
Larry Corrales was very professional and provided great customer service in suggesting what we should consider in upgrading the lighting in our home, while performing the work, and cleaning up after our new lighting was installed. We are pleased with the results.
Alexandra Heller
2 years ago
For two years we've been suffering with portable AC units. Yes! has saved our summers. They quoted us a great price and got central AC installed within a week..
Yvette Williams
6 months ago
Excellent customer service. Explained everything each step of the way.
Thomas Watson
3 years ago
Mat, did a great job putting up our security lights and providing a estimate for some additional work that we had been thinking of doing. Really glad we found a trustworthy company to help us with our electrical projects. Will definitely call them for any future projects.
dawnette skemp
6 years ago
Quick, professional, respectful, skilled, courteous. Those are words that describe the service we received. Our call was handled perfectly and Jesse A. took care of the issue perfectly as well. Shortly after I typed this we had a separate issue that we called YES for and once again we had terrific service from David C. Thank you to YES for taking good care of us.
Ethel Coleman
3 weeks ago
The workmanship that was provided installing my air-condition unit was just outstanding
Awesome tankless water heater. Thx Chris Hall for helping me choose a system and sending out a team of super nice gentlemen to install the unit. They were very professional and competent. A+ experience with Yes!!
-wwp
The service provided was great! Was there in the time window they gave me found the problem and fixed it in a timely manner! Even gave me 10% off which u know every little bit helps these days.
Good Job! Would recommend!
Sean Kelly, thank you! To you and your team (Cyrus and Raymond) for an absolutely, literal life-saving job. In Vegas' 117° weather, this gentleman and the company provided excellent, professionalism and empathetic services. He helped us when no one would. He also kept in touch with is because he was so worried about our family. I have a long long story but in the end, this company helped us get our electricity and life back. Thank you to all of you!
Burny Lowe-Miller
9 years ago
Bill arrived on time. He was very courteous and professional. His attitude was positive which is important to my wife and myself. We would recommend this service to others.
Worst customer service I have ever been a witness to. I made an appointment for electrical work done in my home. They never showed up. I then called to inquire why, and they said they had no record of an appointment, which i assured them was made. The woman was apoligetic and rescheduled me for the next day. Upon waiting again the next day I called again as noone showed. I was sent to dispatch where I was told They again weren't coming and could I reschedule for next week! No apology nothing! I told them they were unprofessional and no I'm not rescheduling for the third time! This company is an absolute joke! Who calls themselves a business, and runs it this way?? If you want someone reliable to come do what they say they will, Blue apple is definetly not the company to call. Cannot be counted on. Very dissapointing! I only get two days off a week from my job. I spent both of them waiting for Blue Apple! Unacceptable!
I asked for a plumber to solve a few problems. a plumber technician showed up with a helper. Looked at everything in my house. He went to his truck and came back with a list of everything he felt needed to be done and with a quote of $40,000 but if I buy the contract it would be $34,000. I just wanted my water softener looked at and a valve fixed outside my house. So disappointed. Nothing was fixed and he would call me for approval and to arrange financing. He was nothing more than a salesman, Total ripoff! for example $968 to change out my garbage disposal which I never asked to a have done. Hmmmm
Jason Pawloski
2 months ago
Wanted to charge me $50 to get a quote for an under-sink RO system installation. So I am paying $50 to get a quote for something that's probably $200-$300. Almost any other plumbing company will give you a free quote, go with one of those companies.
manolo siazon
8 months ago
Our technician Aaron is very precise and professional ,and appears to know what he is doing he fix the problem and so far so good at this time
Jennifer Carnahan
9 years ago
Rich was AWESOME!!! He explained how the system worked and what needed to be fixed. He explained the difference in air filter quality and which way they go in the vents! He was very thorough and kind. He was on time and cleaned up when he was done! I will totally call them again and recommend them!!
The technician was VERY nice, engaging and professional. Thank you
Sharyn Robbins
9 years ago
I have a contract for yearly checkups on Heat, AC and plumbing. They've done the work since I moved to town. Though higher priced than most others services, the work and workman and thorough. They exhibit professionalism, courtesy, and knowledge. I just wish the prices were lower, especially since I am a customer with a contract and have had them do the upgrades (furnace, AC and hot water heater). Maybe something to consider for longstanding customers. I do like the fact that I don't have to call them for contractual service checkups...they call me.Everyone of their service techs know they're jobs.
anayeli santiago
2 weeks ago
Everyone was amazing and very very understanding on the customer side, and they help me all the way.
Kimberly Allen
8 months ago
Sean was on time, very professional and was wonderful at communicating the job and costs. He was prompt, swift and efficient....and he even cleaned up any mess he made. I would highly recommend them.We are very pleased with their services and we definitely will use them in the future,should any thing arise. 🙂
Josh was early for the appointment for our air conditioning service. He was very friendly and happy to help. We needed the coil cleaned and he directed me to the website to print a $50 coupon. This saved us money on the service needed. I appreciated this because our son just had surgery and we have had many medical expenses! YES is very lucky to have such a happy technician working for them. The coil was cleaned and he was on his way before the window of service was over. Please share this with the appropriate members of your management team. He deserves recognition for a job well done! You have wonderful and friendly technicians working for your company!
Bobby Slaughter
8 years ago
I have always been satisfied with the service provided by Yes Air Conditioning; Thanks to the personalized service provided by Josh T, I feel like we have family Air Conditioning and Plumbing service that we will use for all our AC and plumbing need. It's not just about the service, it's calling someone who can be trusted. Thanks Josh!
Orlando was professional, knowledgeable and kind.
Sean is AWESOME. Fast, very experienced, he could probably do the job with his eyes closed, answered all my questions. The only company I will use in the future. Thank you.
Shawn Karapeto
a month ago
Stay away from this company! They are the biggest scam artists in Vegas! My ac stopped working in the middle of summer and I contacted them for inspection. They came out and told me that it's a $4500 repair for circuit board and blower motor. Also they said it not worth to repair it and wanted to sell me a new unit for $18000.00. Oh Also technician will put u on the phone with his supervisor acting like his gonna save u money and try to sell u the new unit on the spot. By the way his name is Mark!I almost feel for until my brother told me that call his AC company. I end up contacting the referred company from my brother they came and fixed my ac for $950 and did not even changed the blower motor... people be aware in this hard times this company takes advantage of people. I would of given them -10 stars if Google offered!
What a great fellow Phap is! I called early this am and he arrived within the hour to fix our AC. I had Gottel out for a routine inspection and servicing on Wednesday. They gave us a long list of items that needed repair to the tune of over $1050.00 and also suggested that buying a new AC unit may be needed. We decided to think about it and discuss with our daughter. I thought it curious that the AC unit did not work after they left. We tried flipping the breakers and resetting the thermostat. It simply did not work. We spent a most miserable night trying to sleep. We decided to call a different company as I no longer felt comfortable with Gottel. Come to find out, the fan in the heating unit was turned off. Without that turned to on our unit won't work. Phap flipped it on and our AC works again!. We were not aware of the on/off switch in that place. I felt he was honest and fair with us. Did not charge us to flip a switch, but I can guarantee you that if we need work on our HVAC again, we will be calling Yes! Thank you so very much for your time!
Very knowledgeable and honest. I felt confident that Bill was helping me solve my heating problems and not trying to lie his way to a big pay day. Would recommend Bill's service to friends and family. Will definitely be contacting Yes Air Conditioning & Plumbing for an air duct cleaning in the near future.
Joshua T, Service Specialist, and Ed C, Plumbing Service specialist are both excellent service men. They are both know what they are doing, care about the customer, provided awesome service, were personable, and very knowledgeable. These two men get my vote for employees of the month and year. I have been with Yes for 10 years and these two topped every single solitary person I have ever dealt with at Yes Air Conditioning and ARS. If you screened your telephone operators for 1/2 the qualities of either one of these men, Ed C, or Josh T, then you would be doing way better as a company. I never want to deal with anyone else there but them. Thank you Joshua T!!! Thank you Ed C!!! Big hugssss to you both!!!
Vitantonio Pizzutilo
7 years ago
I had Bill and Austin for our yearly check this morning. One of the best customer service we ever had. They explained everything in a professional manner. A++ guys, I will definitely request you guys for next time.
Melissa Buhler
2 years ago
Gabriel was prompt and quick with my after business hours AC repair during a heat wave. He quickly diagnosed the problem had had my AC running so I could sleep. 90 degrees inside the house is no fun. Thank you Gabriel.
These guys came over after I asked for a free in home evaluation down at the Home Depot. There is a nice Trane compressor and Rheem furnace proudly on display there. The lady setting up the appointment is a Yes employee and is wearing clothing with Trane and Rheem logos.Mike from Yes came over and gave us high bids for Amana units. He bad-mouthed Trane and said they don't use them anymore. Nice bait and switch!!We got 20 SEER Trane units from Sun Country for much less than their 16 SEER Amana. No thanks, Yes!
Bill was very informative and gave us three options on how we could move forward with our AC. He was thorough in checking all the electrical aspects of our unit to ensure we were at ease with the current status of the AC. He answered all questions to my satisfaction. We will request him in the future for our service.
Shelly Johnson [Canarelli MS]
5 years ago
Cliff is a very knowledgeable customer focused professional. He took the time to explain any issues. Great experience from start to finish. Not only would I recommend the company, but most definitely Cliff.
Stanley Wierzbicki
2 years ago
I had a service contract with this company for many years. During a routine heating inspection the service Tech Brent came to my home to inspect the heating and AC air handler.Brent discovered that my Static Pressure in my unit exceeded .5 the manufacturers recommended tolerance of static pressure. My pressure was in excess of 1.0. He immediately inspected my ductwork and determine that substantial blockages existed and that the duct blockage was causing this issue that was going to completely destroy my heating system.Wow! What news! Other than my filter intake being a bit loud when it ran, the heating and AC seemed to be cooling and heating just fine.Brent had a fix! I needed $8,900 worth of new ductwork and new intake box! In addition, I should consider an additional $1,900 worth of insulation in the attic. $10,800 worth of immediate repairs that need to be done ASAP to avoid $10,000 to $20,000 worth of damage!So I called 3 other major valley HVAC system plumbing and heating companies and not a single one found my Static Pressure to exceed .5 or found any defect in my ductwork. Not a single major company backed up his findings.My HVAC system was just fine and operating normally. I know this because my HVAC system was inspected 4 times in 24 hours and only YES thought I needed $10,800 worth of repairs. The other 3 said: Call us if you have a problem, we will be happy to help.Sandra in customer service was nice. She returned my Service Fee I paid for Brent to stop by.
We have been using the services of YES Air conditioning & Plumbing for going on 4 years now and I have to say, that everyone, from the office staff to the installers and tech's that have provided us with service, have done so with the highest degree of professionalism, knowledge and politeness. I also want to send out a BIG KUDDO'S) to the service technician that came out today to service our heating system (Jun Armamento) for the upcoming heating season. This young man was exceptional, and he was even so kind as to check on an electrical problem that I am having with an electrical outlet in our attic next to our heating/air system to confirm my suspicions with it... Thank you Jun and all the good folks at YES for being so kind and patient and for performing your jobs with the high degree of integrity that you all do. Keep up the good work! :)
Cherry Hodnett
5 years ago
Josh T and his partner we're right on time, put on there little booties right away, greeted me with a introduction and a handshake and went about their business checking oil the heating paraphernalia. They explained the process to me they finished up and couldn't have been nicer. I would ask for him again if I had to have any service done.
Timothy Hoffman
a year ago
This company is a huge rip off, if you’re looking for a solid company to help you ease your mind, THIS IS NOT IT! look elsewhere.Literally wasted my time and took a fee for doing it.Toilet handle literally a handle that cost $4.00 and 5 minutes to install they wanted almost $200 for the repair… haha robbery.Their prices are the highest I’ve ever seen and for god sake please book someone who can give you some honest service and value for your money.By the way to give you some insight on the price toilet rebuild is close to $600.$50 for them to come out just to overprice you,
I called Yes Air Conditioning and Plumbing because they put in our tankless water heater. Their work is well above average. I know I will get a quality system, quality installation, straight talk, and incentives. We deal with a lot of vendors. So far, Yes is the best.
Suzanne Marsden
8 months ago
I would definitely call Blue Apple and Cyrus for any lighting needs.
Darwana Ratleff Todd
6 months ago
Great customer service!!! Travis communicated my issues extremely well so that I fully understood the problem and what was necessary to get my water heater replaced.
Scott Neumann
3 years ago
Great experience from the first phone call to place the appointment to the time the guys left and we paid the bill. We had the pleasure of getting to meet Luis and Ed during their visit to the house in order to fix a clogged sink. They were polite professional and very friendly. Completely happy with the service they provided and also with the quotes and how much we paid for the job. I don’t feel that we were taken advantage of or lied to. they diagnosed the problem in a timely manner And finished the job in a timely manner I cannot say enough about this business and their employees that would iterate how happy we are with their services. Would definitely use them again in the future if need be. Thanks again for a job well done.
I have a yearly service contract with YES and they check my AC,heater, plumbing,....once a year----it is worth it. I would like to suggest that for loyal customers they include a list of one-time (once a year) basic plumbing home repair like replacing a toilet flapper, tub diverter, .....free of charge for labor if parts are supplied by home owner, or at least a large courtesy discount of 50%. I am sure seniors and singles would greatly appreciate this type of incentive/loyalty offer.
Lori Nachtigall
3 months ago
Adam Churnick, Thank you for your kindness and help. I’m very pleased with the Yesman company. I highly recommend this company for plumbing and AC/heating needs.
I had a pleasant experience today with my Yes technician, Opio. Per my maintenance agreement, he checked my water heater, asked questions as to my current experiences with it and hot water, made recommendations, which I will consider as a future project (I am retired!). My previous water heater check was in May of this year, so all was still good at the 6 month mark. I am reminded from checking my past receipts (and face recognition) that Opio was sent to my home in 2013 and due to constant toilet stoppage in my Mom's bathroom, he recommended a power flush toilet. He subsequently took care of that for me and as of today, I no longer have those issues with my mother, who has Alzheimers. Thank you!
Geoff Melcher
3 years ago
Great company! Had an issue with work they did. The issue caused some damage. Not only did they fix the issue they fixed the damage. I will always use Blue Apple Electric! They operate the right way and do business the right way. Without question use them! Everyone makes mistakes. It is what you do after the mistake that make the difference.
karen woodrum
2 years ago
I called Yes Air and Plumbing to inspect my AC unit that was not working. I was told I need a new unit and it could be installed the same day. I felt the price was high so I declined. After examining the invoice for the service call, there was an estimate for a repair and a reasonable price. The tech never told me the unit could be repaired, he went straight into his sales pitch.
Justin and Michelle where great. True professionals. Blue apple Electric should be very proud of these two employees. I had my electrical panel done. The job was well done. I'm very pleased with the work that was done. Definitely recommend to anyone looking for an electric company.
Kenneth Fitzgerald
6 months ago
My reluctance to give ratings is demonstrated in the original 5 star review I gave Blue Apple because my original rating was based on going from a desperate need to putting my faith in another company's recommendation.I should have reached out to other companies because after the sale, which was costly, the free follow up visits I qualified for were more trying to select me another produce than what it was sold as being. Often, I was given bad info. In order to encourage me to replace something else and over time I also realize what they missed in the installation, that I understood would be included, was not performed in good faith.I also learned the person who sold me our AC was a commission salesman and that can promote problems for promise's made.My original 5 is now more a 3 & 1/2.
Be careful with the person who shows up to see you, they are salespeople first and Plumber second. They cost me over 2k in repairs that were unnecessary. The Plumber had me dig up part of my driveway because of a mistake he made finding my sewer pipe. Beware of who you are speaking to.
thomas stewart
3 years ago
No problem with Larry the service tech. The problem I had was the price I paid for a simple fix. Larry replaced a switch , a switch that I had purchased . Service time...approx 10 minutes. Total charge $158. I asked about a possible Senior discount...nope.I am all for small businesses making money, but I thought this was excessive seeing how I provided the part needed to fix the problemI am a teacher and usher all Golden Knight games, I would NOT recommend Blue Ap.ple Electric to any of my many contacts.Tom Stewart
It's a great service if you don't mind spending 2,000-3,000 an hour for labor. Scammers
Buyer Beware! This company is a JOKE to say the least. I paid $7,000 for a tankless and it’s definitely that tanked! I’ve had more cold showers than not. I’ve tried to work with them to get this resolved but they are beyond unprofessional. I’ve sat at home day in and day out waiting on a technician only to be told at the last minute they wouldn’t be there. Please spread the word I wouldn’t want another consumer experience this.Dr. R.B. Sipp
Karen Gallock
4 years ago
Have used Yes Plumbing for at least 20 years. Worth every Penny. Tech's are always professional and efficient. Will continue to call them with anything Needs doing.
I hired Yes! because they were recommended by Home Depot. I had them replace my complete HVAC system (two air conditioning units and furnaces) for my home in addition to the hot water heater. They are not the cheapest in town, but the Home Depot offered 24 months of 0% financing. The HVAC parts are covered by a 10 year warranty and Yes! offered a 3 year labor warranty. Also, I hired Yes! because I wanted a company that had been around for some time after so many small businesses went out of business during the Covid lockdown. According to their website, they have been in business for 50 years since 1971 (BTW, 1971 was a great year).I signed a contract with Sandro on a Tuesday and the crew showed up on Wednesday to install two 3 ton 14 SEER Carrier units and 2 furnaces. The crew arrived at 8am sharp and were finished around about 11am. Later that evening, the plumber showed up with the sale representative. The plumber was done installing the new hot water heater in about 1.5 hours. Talk about excellent service.I hope that I will receive excellent service from this company going forward as I was planning to keep their maintenance contract to prolong the life of my HVAC system as well as the hot water heater. Hopefully, if I keep the maintenance on everything up to date, it will be another 11+ years before I have to replace it all again.
Sir Alfred Lawrence
11 months ago
Sink had been leaking for months. Got tired of putting pans under the sink to catch the dripping water. Ivo from a Yes Plumbing took care of us and showed us the food that had built up over years in the pipes causing the leak. Great service quick and to the point, no up selling or funny business. They even wore booties on their feet👏Paid $280 out the door.
Alex from YES A/C was very kind. I was out of town from Austin, TX, visiting my parents because my Dad was diagnosed with Cancer & Alex explained that the check on our A/C was already paid for. He took about 20 minutes or more to check my parents A/C and then he was done. No charge! He was very respectful of my Mom (who has dementia) and courteous to me. I'd recommend him again for sure!
Richard Gibson
8 years ago
Great service. Mark thoroughly explained everything including costs and warranties. Darren worked very hard and did an outstanding job. Will definitely recommend Yes to family and friends. Very polite, hard working and did a great job cleaning up.
I called yes man for ac tuning up . The staff showed up and instead of tune up ,he only saw the unit for 10 minutes and then told me that i have to replace the capacitor. He said it needs to changed but it was a TOTAL ripoff, I paid $633 .for the capacitor and its is only 15 dollars online with same product..It looks like the labor for 10 minutea was 300 per unit . Its too much . It should have been good if he inspected everything correctly ..It was a total rip off for my hard earned money.. and then he said i need ro change the motor which will cost 1000 dollars plus.. Now my unit is not the same as before , its even worse! During these difficult times, please be kind and generous to people who are working hard just for your convenience to scam people. remember , “do unto others what you want others to do unto you”.. i dont recommend this company !
Efreem did a great job connecting the thermostat to the new wifi and answering our questions.
Tammy KB Tushman
7 years ago
We set up an appointment to repair our HVAC unit. They arrived in the specified time window, assessed the situation, and had the AC running again very soon. It turns out the repair was under warranty, and fixed at no charge to us! They stand by their work.
Kayla Atilano
2 years ago
We woke up Saturday morning to non of the toilets in my house working and the bathroom sinks slowly draining. We were already replacing a toilet that day so I rented a snake and ran it through without any luck. I was just going off of a video so I’m sure I was doing something wrong. I’m a single mom of 3 though so I really don’t have the money to throw at a plumber. I called 4-5 plumbing companies and no one could get anyone out to me. Finally I called Yes air conditioning and plumbing, they said it would be a few hours but I’ll take it. They ended up calling 30 minutes later saying a tech could be on the way. Kyle(I’m sorry, I did not look at his last name) arrived at my house not long after and got to work bye was absolutely amazing! I never know what to do when a tech comes to my house so I followed him and he didn’t seem to mind at all, instead he showed me what he was doing and explained how everything worked with my plumbing. After a lot of hard work on his part the drain was cleared. He recommended having them come back with a camera since my pipes are so rusted and we have no idea what blocked it so I scheduled that and requested that he comes with. Since I couldn’t get any other plumbers out I can’t tell you if it was a good price or not but the service was great and Kyle was very personable!
Omg my A.C went out yesterday so I called Yes! They came out same day and pinpointed what was wrong. Needless to say it was bad news. But we knew one day that we would have to replace are unit. They quoted us a price. We had are credit checked. We only qualified for most of it, just short by five thousand which we didn't have due to buying a car a week ago anyways. I can't remember the guys name who said hold on let me look in the back to see if we got the unit you need if so I can discount your unit. He came back with great news. He had are unit so we got a great discount now don't get me wrong it still cost alot of money. But now we don't have to worry about our A.C for a long time like we once did. Thanks so much for the discount plus fixing it same day. Very professional, fast, friendly, knowledgeable and they even cleaned up behind thereself.
Pablo F. Alvarez
10 months ago
Their $49 estimate to fix a toilet tank leak was over $600 when I just bought a new toilet at Lowes for $422 fully installed. Yes are robbers, never again I’ll use their services.
Chris was great!!! Very responsive, professional and attentive to my needs during the visit. Would highly recommend Chris and Yes again!
On July 31st. Jun came out to check out why my A/C was not working as it should have. He explained in terms that I could understand and answered all of my questions. Jun topped off the coolant for the A/C unit and advised me he may come out again to put dye into the system to make sure the unit is not losing coolant. Jun is one of the most professional individuals I have met in a long time. Not only does he know his job and does it with excellence he treated me with the upmost respect. If Jun is an example of all your employees then you have a great company. If not then you should hire more people like Jun.
Kimberley Wainwright
4 years ago
I called Blue Electric on a Thursday. I was given a quote appointed for the next day and the receptionist gave me more information about the company. Samuel was the electrician who came to give us a quote. He was friendly, knowledgeable and answered all our questions. He explained how he would troubleshoot our problem and how it could be fixed. We decided to hire him on the spot and he was able to fix our electrical issue within 20 minutes! He worked quickly and efficiently. We have since made an appointment for him to come back to our house for additional work we need complete. Choosing Blue Apple and Samuel was a great decision and we are 100% satisfied with the work completed.
Ellen Carrigy
4 years ago
Edgar M was knowledgeable courteous and friendly. He was on time, explained my electric issues n how to resolve them I couldn't be happier with his professionalism I highly recommend Edgar and Blue Apple Eectric.
Pamela Tognoli
3 years ago
Say YES!!!! After waiting two days for two different plumbers who said they were coming from Climate Control and Rooterman who NO SHOWED us but said they were coming - we called YES Plumbing. They came within 2 hours and were so professional, reasonably priced and actually followed through!!! Andrew Maxwell, you saved us- thank you so much!!!!
Always great service. Very professional. They will do what they can to help you without forcing you to spend a ton of money. They've checked my A/C units twice and did a quick complimentary fix instead of forcing me to buy an entire control unit. Definitely recommend this company!
Yes Plumbing should not be in business. Called to have a Water Heater installed, using a new warranty replacement heater from Sears. I was given an estimate for around $2,000.00 James was then told he can leave and I walked away. I had been quoted on the phone sight unseen by a couple others $400.00 to $500.00 Yes it was Sunday afternoon. I appreciated that someone would come out. Anyway, I then called Anytime Plumbing. Spoke to Aaron. I sent him some photo's so he knew what he was getting into. He quoted $375.00 over the phone. He was at my home in less than an hour. He proceeded to do an incredible job. He Hard-Plumbed the water heater as he said this is the Old school way, it was already hard plumbed and he re-did it that way. He was fantastic, super neat and clean, did a PERFECT JOB!! About two hours later he was done, heater was running, water was getting hot. Then I said so how much do I owe you. He said $375.00 as quoted on the phone. He then received a VERY large tip on top of that.YES PLUMBING has no right to rape people which I am sure there are plenty that just pay. They probably prey on and really rob the elderly, very sad a business can get away with this.$2,000 quote and job done perfect for $375.00 on Sunday afternoon. Do yourself and all a huge favor and let everyone know about this RIP-OFF company. SAD,SAD,SAD.But THANK YOU AGAIN SO,SO MUCH AARON @ ANYTIME PLUMBING. MAKE SURE WHEN YOU CALL TO ASK FOR AARON !! YOU WILL BE SO HAPPY WITH THE RESULT'S!!
Westcoast LasVegas
4 years ago
I highly recommend this company, one of the best experiences I have had. Scott did a great job explaining the history and values of the company, and then to top it off Scott seems like a great guy all the way around. A great company with a great employee. I will recommend this company to all my friends. Thanks Scott for the great work!
Have always had a decent experience with them. However, after someone else bailed on an appointment, I called them, they said they had multiple times that day available, I set on up. Guaranteed to be there unless guy on phone put down the wrong day. When they didn't show I called and the lady told me it was guaranteed to be there tomorrow That just upset me cause what did the guarantee they told me on the phone the first time mean then. At that point I was frustrated as I had wasted an entire day now on this. Maybe I'll do it myself, maybe Ill just breathe dirty air.
I called Yes! AC & Plumbing responded quickly to my problem. The specialists', Aaron Jenkins and James Insley were on time and very professional. Great customer service and a great job, well done.specialist to come check it out. Aaron Jenkins and James Insley were there right on time.
Sour Skittles
2 years ago
Had Yes for my annual inpection, they charged me $336.00 to change out a $17.00.anode on my water heater after i already paid the labor for the guy to be there. Yes takes advantage of senior citizens by overcharging.
Thanks, Cliff and Mark for coming to my home today. They found the problem and fixed it, then checked all of my other plumbing parts to make sure that everything was working fine, and no other problems were found. Thanks for checking on my water heater also. Great Job Thanks
Jaen Rupprecht
6 years ago
Opio Hickman was very good at explaining what should be done. He told me what he would do and how useful it will be. Very polite . Very good worker.
Would like him again.
Kaytlan Kiessling
a year ago
Woke up at 4am to our water main busted and our front yard flooded last week, leaving our entire house without water. We called Yes! and had them out a few hours later. A man named Eric not only did an amazing job digging, repairing, and finishing the job so that we went only ONE day without water, but he did it by himself! No help, no extra set of hands especially in this Vegas heat! He was very respectful, very nice, and I could only hope that he is the technician we get whenever we need future work done! Then, less than a week later, our A/C went out for the second time in less than two weeks. We have used Alaskan Air for the passed decade and obviously they did not do the job when called out two weeks prior, so, we called Yes! and guess what? Our A/C was blowing nice and cold! Yes both services were pricy, BUT, we did not go without water, and didn't have to sit suffering in a 90 degree house for more than a day! You cannot beat that!! Thank you Again Eric, and the other technicians for the outstanding service you provided our family!Peter and Kaytlan
User Beware! I purchased the tune-up deal through Home Depot. The Tech came out to my family home and our rental home on the same day. Of course, he found issues with our outside units at both of our houses...huge upsell.Here's the issue. Within two months after the Tech tuned up our AC systems, BOTH houses had the exact same failure of the furnace in the attic. The blower motor failed at both houses. I never had any issues until this service was done by Yes!.Stay away from this company.And please, Yes!, no need for your standard, hollow reply that you have been giving everybody else that has received poor service from your company.
Please be careful when they tell you that your house needs more repairs than what is needed. I was told my house needed to be repiped when I called them for a leak. They left all the holes exposed after the job was done. Now I have scorpions crawling into the house. I'm disappointed at how these people take advantage of others specially in these very very hard times.
Joseph Federici
3 years ago
Thorough work by the team, Larry was a great team leader and treated the project like it was his own home. Very happy with Blue Apple and will use them again for future projects
Fabian Vargas
5 years ago
I had Yes! Air Conditioning come and give me a quote on a possible replacement for my AC unit. Mark was very informative about the company and the type of Carrier AC Unit he was quoting me on. The experience turned pretty bad when I mentioned that I wanted to think about it before making a decision. He started to get really pushy and kept mentioning that I needed to make a decision today or else he couldn't offer me the same deal tomorrow or even an hour later. After an hour or so of let me talk to my boss and see what we could do, I made it clear that I was not comfortable making this decision. He became very rude and basically call me stupid for not accepting the deal and how could I pass this up. If their work is as rushed and pushy as their sales team I don't want to ever do business with them. WORST CUSTOMER SERVICE!!
Brent from YES came to my house last week to perform regularly scheduled Autumn maintenance on my aging HVAC. Brent found that I would need a major part replaced to maintain proper heating. He also noticed that I wasn’t getting good air flow from my vents and further investigation revealed that the duct system was in very bad shape and leaking air. I agreed that the duct work needed to be replaced and also decided it was time to say so long to my old HVAC. 24 hours later a team of 8 YES employees had replaced the old duct work and installed the new HVAC—just in time for the cooler weather we are experiencing. It’s never fun to face major home improvement expenses but it is nice to know that I will stay warm this winter and cool next summer. Everything seems to be working OK and as near as I can tell it was a job well performed. I’m not aware of any problems that occurred during the work. I will continue to work with YES in the future thanks to Brent and his team.
Betty Herring
4 years ago
Allen called and arrived at the promised time. Allen checked our A/C units and changed filters. He was approachable and also provided us with information that would better our system.
Robert Pedersen
5 years ago
New the area, not knowing local services, I did due diligence on google reviews. Boy, they were accurate. Courteous receptionist, with accurate information exchanged. Technician called prior to same day appointment. Truman was personable and knoeldgeable of my situation. Had us up and hot water running again in less than 30 minutes.Would highly recommend. Note the senior discount!!Thx for the great service. Will recommend
My experience with Yes! Air Conditioning, Heating, Plumbing, and Electric took place Sunday, 7/30/2023, which proved to be pleasurable.The first process was the inspection with two young men who were very professional, knowledgeable, and informative regarding what was going on with my air conditioner and the process to get the situation resolved.The following morning two other young men arrived to do the new air conditioner installation. They too were very professional and took time to place plastic on the floor as well as the surrounding space to keep the area clean. They diligently work during 105-degree temperatures. Despite the heat, they remained extremely pleasant and professional. After long hours of work, the air conditioning was installed, the men removed all the plastic, and took time to educate me regarding using the new thermostat.I was very pleased with the positive encounter with Yes! Air Conditioning, Heating, Plumbing, and Electric. I would most definitely recommend them to other as well as reach to them for future problems they can address in my home. I have a coworker who used Yes! a few years ago, for a new air conditioner installation; she too had a wonderful, positive experience with the company.Thank you, Yes!, for a job well done from the first encounter to last! I am a satisfied, happy customer.
They did a excellent job for me they fixed my air conditioner unit after a lot of companies gave me the run round around ask for Chris he did good good jobMy unit was on top of house and he did a excellent jobCall and ask for Chris to help youYou want go wrong
A little story: about a week ago, my wife and I began hearing a noise coming from one of our vents after changing the air filters. Naturally given the costly nature of a/c repair, we decided to get the unit serviced and tuned up and determine what the problem was. Given that their ads are everywhere, we contacted Yes! Air conditioning & plumbing. The good: the response time after filling out the online form was immediate. I was called to schedule an appointment within 5 minutes for the next day. However, MAJOR red flag when asked if I had a home warranty and was told they “don’t like dealing with those”.The bad: everything else. While the service technician was friendly enough, he proceeded to attempt to upsell me on $6,000 of work he felt was needed. Including an $1,800 fancy dancy UV light for the attic. Say it with me, “Oooooooooooooo! Ahhhhhhhh!” This $1,800 light is available for $400 online if anyone reading is interested. Only a 400% Yes! Markup there.After declining all the unneeded services, the technician reminded me that his discounted prices were “good for one year!” and left his card. As you can tell, these were clearly necessary on the day he came out. As the disappointed technician sat in his van out front, I heard the unit kick back on and the scratching sound (the original issue for the call) remained. Having been willing to pay for solving this problem, I am tremendously disappointed with the quality of Yes!’s work. In summary:Needlessly upsell? The Yes Man Can!Solve a/c problems? The Yes Man Can’t!Oh, and they misspelled my name in the text message in which they asked for a review.Avoid the company at all costs.Edit: Ignore their attempts at trying to make things right as well. I've called Sandra below multiple times and she has chosen to not respond to my messages.
Denise Ellsworth
4 years ago
I couldn't be more impressed with the service and expertise that Yes Ac and plumbing showed on my service call. On time, thorough explanation of the problem, resolution, and pricing ,they are very professional and knowledgeable. I will continue to use them for any other plumbing problems we may inconter. I highly recommend Yes AC and plumbing!
Slick tongued sales call after the estimator left. Miraculously the price dropped 6k..... I'd never do business with this company after that experience. The guy who came over for the estimate was real nice though.
Jennifer Hunt
8 years ago
Craig did a great job quickly and efficiently. He is a very professional and personable guy. Not only did he provide great service, he killed a couple of black widow spiders for me. Their nests were behind the air conditioning where he was working. I really appreciated that bit of information. Thanks Craig. I'll be asking for you for all my service work in the future.
Thy are charging me to look $49.00 the are changing me $ 280.00 to get the hair unclogs it is to much stilling business no good
David Phillipson
3 years ago
From the 1st time I placed a call to YES to the completion of their work, YES has consistently provided outstanding service in replacing two new Carrier ACs, re- insulating the attic and providing vents for the attic. YES is completely available and always responsive. They are not only always on time, I could set my watch to how punctual they are. They are professional and courteous and extremely knowledgable in their fields. They are completely respectful and totally clean. They essentially do not leave a trace when they leave. All businesses should learn from the YES's model of functioning as their business model is based upon excellence in their work and upon complete customer satisfaction.
Candace Stewart
9 months ago
The entire process of booking the appointment to completion of task was quick, efficient and professional.
Repaired my AC, good work.
Matthew and his crew showed up a little late due to a previous job. I was contacted prior to the end of the window and was explained the previous job was taking a bit and the crew was on the other side of town. Cheri called and said the crew would be there very soon. I received a call and the crew showed up as they said. They both took their time to answer my questions and what to look out for in the years ahead. Yes air conditioning is expensive but they are a call away 24/7. I would recommend their maintenance package, it does save money if you need repairs. I do travel from time to time and it's comforting to know if my family needed help with house, they would be there as soon as they called!
Always prompt, professional, knowledgeable and friendly! Frank and Chris (from a prior visit) were both top notch professionals!
Donald Schoengold
4 years ago
Very satisfied with their service call. I had them is because I thought that I had a pilot light problem on my hot water heater. Turned out to be a user error on my part. Chris told me what I was doing wrong, gave me some suggestions on how to save money on my gas bill and was very helpful. The service call only cost me the onsite visit cost of $29. I will definitely use Yes! AC when I have other plumbing problems.
Christine Keyes
4 years ago
WORST CUSTOMER SERVICE. WORST SERVICE PERIOD.They did a tune-up on our AC units this morning. Outside only. My units were working FINE before they came. I left shortly after and returned to a very hot upstairs. My unit is now not working. I contact them (11pm) to be told they can come at 8am. NOT acceptable I tell him. This is BECAUSE they were here. Now we have to suffer? I ask him to troubleshoot with me. HE CAN’T...he’s just a dispatcher. I ask for management. I’m told he will request I get contacted and to expect 24-48 hours. SERIOUSLY!?Don’t use them. NOT worth the aggravation.Oh and we had THREE homes tuned-up in our family today. Guess that doesn’t matter either.Sierra Air or Sunrise NEVER gave service like this. They actually CARED about their customers.
From the salesman to the installation was great. Only thing I need is somebody to come back over and program my phone to the thermostat.
Jolie Courtney
3 years ago
I had several issues that I needed to have taken care of (lighting fixtures, outlets). Sean showed up promptly on time and was very thorough and informed me every step of the way as he was doing the work. I will definitely use Blue Apple again!
Starr Riegelsberger
4 years ago
Our experience was very positive. Mat, the electrician, was very knowledgeable and courteous. All employees are bonded and insured. Their electricians are licensed and certified. All are drug tested and background checked. We will definitely use them again for any further electric needs.
Omg... this company ROCKS...great customer service and the tech John who came to my house to give me A FREE ESTIMATE for a whole house generator was incredible...very professional... polite ... wore shoe covers .... the bosses at blue apple r very lucky to have a person like him working for them... I called sin city electric and they wanted 70 bucks for a plumber ESTIMATE and 70 bucks for an electrical estimate....said they were separate entities...what a rip off.... go with Blue Apple....u will not be disappointed.....fantastic company....🤗😉
Craig was extraordinarily professional and very thorough. He was personable and easy to ask questions of. He respected my home and property. Thank you for good service.
Have had YES! come in to do multiple projects over the last 3 months, and have always been very pleased with then and the work performed. Recent project was to replace the plumbing fittings for a shower remodel; another company removed all the old shower walls in the morning, YES! came in with short notice in the afternoon to check the exposed plumbing and install new value before the tilers came in the next morning. They returned that afternoon to install the shower fixtures. Chris R. and Cragun R. were both extremely professional, friendly knowledgeable, courteous clean and very likeable. Cragun explained some extra things to me in plain English that he didn't have to show me regarding certain maintenance issues that I could take care of on my own or they would do it for me, was great education for me! They didn't push anything extra on me, except the benefits of their maintenance plan, which I took, that covers not just the plumbing job they did but all their services insulation, HVAC, etc. Their prices are a little high (but I got a senior discount) but reasonable given the quality of work and responsiveness. They came at the exact time they said they would be here. I highly recommend this company and you will too if you experience their service.
Great service, was able to come out the next day to check our water heater and then identify and repair the issue the same day in about one hour.
Jackie Bennett
6 years ago
Sept 14, 2016Service Specialist Jesse Avitta along with his partner Sandro came out to my resident to conduct annual service on my A.C. unit. These are just a few of the qualities they present: Courteous, Promptness, Honesty, Truthful, Trustworthy and Knowledgeable. I'm very satisfied with Jesse job performance and Trust. I asked questions concerning my AC and he provided truthful answers. His partner Sandro explained it a step further which ensured me the both are very knowledgeable in their field of work. I'm pleased I can trust YES to provide me with exceptional service and Trustworthy Service Specialist. I'd like to say Thank You!!!Very RespectfulMs. Bennett
Alex came out to my house to fix a loud noise that was coming from my furnace unit. He was very thorough in trouble shooting where the noise was coming from. I was very satisfied with Alex’s expertise and his attention to details. I highly recommend using Yes! Air Conditioning & Plumbing.
I have called Chris at least four times concerning our two rebates of 650.00 each, he responded once, but has not returned my others call. I talked to the lady wh handles the rebates at YES she basically blew me off. Were still waiting on the rebates, going on approximately 7 weeks. Very disappointed, I'm calling YES corporate tomorrow.
This company is outstanding, and has an amazing plumber named Billy O. He is super nice and knows what he is doing. Billy O definitely needs a raise.
Catherine Kelly
4 years ago
What a rip off. $215 to figure out that the banging in my kitchen hot water pipes was caused by the hot water valve to the kitchen sink not being fully open. I'll never do business with this company again. A real professional would have had the problem diagnosed and fixed in less than 10 minutes.
On Dec 13 you came to inspect heater saying I need a. New heater signed the contract by noon your :men installed the heater. Today it’s January 18 I still have a hole in my ceiling no inspection done no Sheetrock or painting to fix the hole that’s covered in plastic.Your man took my credit card number but you keep calling me wanting a new card, I’ve had to make a payment already for something that’s not done. I trusted your company before but not anymore
Yes! and Staffer Alex were right on time responding to our needing assistance with our heating and air system. Very professional, well priced and continued to assist us whenever we needed questions answered. I would recommend them without hesitation.
Bill was on time, very kind and precise. He knows what he's doing. Also being patient with my ignorance on heating system and explained things very well. So satisfied with the service provided by him.
Ashika McNair
9 months ago
Lu, was absolutely awesome, he is knowledgeable. He worked fast and called ahead to make sure he came prepared. I plan to use him and the company again.
Wally Samonte
8 years ago
Somewhat disappointed, not with Jason, but with your sending someone with a price list that is atrocious. Jason tightened a faucet, granted with a proper tool, and charged $200 after a so-called $50 coupon discount. This was a 2-minute job with my son helping.
MyGoogle Account
2 years ago
Called to get a quote on some electrical work at our home. Spent almost 15 minutes on the phone with the receptionist answering the call. At the very end she says there will be an 88 dollar charge to have a technician come out for the quote, it will be waived if we do any work. I'm sorry but you should tell people you charge for quotes at the BEGINNING of the call so as to not waste both parties time. And I have to say out of 15 companies in the LV area I call YOU are the only ones who charge for a quote! Guess you must not want or need the work. No problem, I'll help out one of the other companies! You just lost a major electrical job!
NVstormchaser
4 years ago
Received more than lackluster service from our service guy today. He brought a ton of attitude along with his ‘I know better than you’ demeanor.Argued with my wife about when we purchased our air conditioner from YES! when she had the actual receipt in hand.When she called their office, they attempted to smooth things out. However, this experience has us looking to drop them like a sack of bad potatoes and look for another service.Advice for YES!: We've had great service, but it only takes one time from one guy to ruin it. 5-star last time, this time, sadly a 2.
A Walk With The Lord
5 years ago
Came to fix a water valve, that was ok. Then they said they would do a courtesy drain inspection. I thought they were going for an oscar , with all the ewwws, and awws and boy look at thats. Then i was told i could have the pressure wash my lines for $2,200 dollars. I have no clogs and no problems, I didn't fall for the upsale ( Bologna) at all. Will use another plumber from now on.
Paula Kamstra
2 years ago
Nick and Zach are amazing. Very friendly and professional. They took the time to explain everything they did and made recommendations for services, even providing pictures of the existing issues found. Awesome service and DEFINITELY RECOMMEND!
TERRY SHAFFER
7 years ago
Daron Branch was our plumber today from YES Plumbing. He was very professional and very knowledgeable about our water softener. He recommended that we replace the softener with a whole house filtering system. He explained why the filtering system was better. His explanation made sense an we had him put in the new system and remove the old salt system. We had other small jobs scheduled for him. He was very good to work with and did an excellent job. Very good work, Daron! Thank you. We loved it!Terry
Belinda Faye Morrison
2 weeks ago
Success in fixing my thermostat. Yeah. The repairman was very very good. Understood my concerns. Very pleased.
Jerome was very professional and efficient. He was able to identify and solve our heating and coolings problems in short order. Jerome was very knowledgeable and gave us a good instruction plan on our heating and cooling and filter needs. I highly recommend Jerome and YES!
I had Blue Apple come to my home to survey a job. I requested to install ethernet cable from the smart panel into 2 of my bedrooms. The technician who came stuck his head into the attic and decided right away that the option to feed the cable from the attic was out of the picture and decided to cut ipad sized holes in my walls. They initially quoted me $850 for the job and they have a vendor to patch the holes for around $200. I then said that I will think about it and the technician said my boss thought you wanted to do this today. No, I wanted my free quote for the job. Good thing I didn't go with them because I saved a lot of money using a different company and they were able to feed the data cables from the attic which had no need to cut holes in my walls.
Fast and painless! Best in the business by far!
Aryeh Avraham Rifkin
2 years ago
We originally gave them a 1 star rating due to a belligerent technician, but the way the company handled it (firing the tech, offering us complimentary services) that we ended up signing up for additional services.
Larry was very professional and efficient in giving us the estimate we requested. He answered all our questions to our satisfaction. He took the time to explain the items that we were not familiar with and offered suggestions or alternatives. Very affable and friendly.
I've been a customer for 3 to 4 years, I have spent 15 thousand dollars on a new air conditioner. On 6/13/2019 they came to my house to inspect and replace just a hose that had corroded. They charged me 311$ to just replace a hose. When they replace the hose one of the technician inspected the faucets and they left saying everything was good. My wife called them back because the water wasn't turning on in the bathroom. They came and charged 275 dollars just to turn my water back on which was working before. It also looks like they didnt actually replace any of the hoses going into my water heater. This happend while I was at work and my wife was at home. I will never use this company ever again! They dont have any customer service at all even though I've used them for 4 years. I felt like I was blindly robbed.-Noel.
James I and his partner in this job, James I are the best team that has ever completed a complex installation at our home. They are experts in their craft, totally professional, accommodating, patient and easy to work with. Either or both are highly recommended for any and all plumbing work.
Daniel Hirsch
11 years ago
These guys are rip off artists. I needed the toilet pump, and coil that goes to the back of the toilet replaced. I made the mistake of calling these people. They quoted me $615, and then had the gall to try and push a warranty purchase with them in addition. I paid the $29.99 service call, and got rid of them. A handyman came by later, changed out the parts, took about 15 minutes, and cost me $60, and did an excellent job, parts and labor included. Will never call this company, under any circumstances in the future.
The technicians, Aaron and Billy were timely professional and informative. I quality job completed in a quick manner.
The Technician was very professional and explained every thing. I will have my ducts cleaned and central air unit checked very soon, once the season change. I love Home Depot and appreciate YES' service.
Shari Nakagawa
2 years ago
CAlled last minute for a technician. Waited til end of day to schedule a water Heater replacement Under warranty. Verified w company that water heater was in stock and on the Truck with technician. Technician arrived w no water heater available. Would of used a different company if I knew it wasnt available
Kathleen Heide
8 years ago
Craig arrived on time, wore the booties, and asked about my concerns before even getting starting on the service check. He set the thermostat to no programing so that I could set it at whatever temperature I preferred, and it would stay there until I changed it, which is my preference. He explained everything clearly, was curtious in his demeanor, and very helpful in making sure I understood everything and had all of my questions answered. He was thorough and efficient, and I couldn't be happier with my experience.Sergio also came in properly suited and made sure he understood my concerns as well. He reiterated what Craig was explaining and was thorough and professional in his part of the servicing. It was nice to see Craig making sure Surgio was doing everything properly without without making feel like he didn't. As a former teacher, I was impressed with how Craig was mentoring Sergio! You have two good men here, and they represent your company well.
Angela Cotton
5 months ago
I called this company to have a tech come out to look at our control panel (I thoroughly explained what we needed). We were quoted $89 to have the tech look at the panel, then was told it would be a bit more to fix the issue. However when the tech got there he charged us $150.00, and gave us a certification that we can't even use! So we called the company back and a lady had the nerve to tell us that WE MISUNDERSTOOD what the tech said ( WE DID NOT MISUNDERSTAND ANYTHING! We know EXACTLY what we were told). Then in an attempt to cover up the extra money that their the tech charged us, the lady LIED and said that that the home had fire damage (WHICH IT DID NOT) which was why we were charged extra. Then she told us that our ENTIRE panel needed to be replaced for $4,000 (the tech NEVER said ANYTHING about an entire control panel needing replacement). At this point we figured that these people, were scammers so we called another electrical company. These people came out (at an $89 service charge), gave us what we needed, deducted the $89 from the work that they did AND FIXED THE FEW BURNED OUT CIRCUITS for $300! the same panel that needed A $4,000.00 fix according to Blue Apple Electric. SMH... These people are crooks!
When buying a house the inspection showed the HVAC was 27 years old and not working. I was referred to Yes! Air Conditioning by a friend. I let them know when we would close and they had the HVAC installed the next morning! A heated house in the middle of winter helped us feel that we were home!
Curtis Fitzgerald
3 years ago
The people at Blue Apple electric were awesome! Their prices are competitive and Gary was on top of everything and Shane did a top notch job on my on my panel swap out. I would use them again in a heart beat!
Yes A/C inherited my maintance contract from ARS My service since than has been hit and miss with cancled appts and and pressure to renew my service agreement long before my current contract services have been completed. I've had good and and bad technitions through out the years but mostly good. My most recent experence was with Alex for my A/C service. He was very polite and profesional and generally a nice kid. At this point though I would have to say they are a sales oriented company that provides a service at a premium price that not everyone can afford. I have a few months shop around and decide if I will renew.
Bruce Whitehouse
8 years ago
Tom C. was on time. Knew his business and competed his work quick and told me everything I needed to know about what he did. I am very satisfied with his service of my Air Conditioner. I think he is an asset to your Company. 12/3/14
Suzanne LaJoice
a week ago
Art was very professional, was on time, got everything done that was needed to make sure I was safe and happy. Answered all my questions. I am very pleased with everything done. Thank you so much.
Robert De martini
a year ago
On the recommendation of Home Depot I used Blue Apple Electric for my outdoor lighting Sampson The electrician showed up couldn’t be more professional more nice and it was a pleasure to use your company I will as the president of the homeowners association give your name and number to all residents in this community thank you very much again Blue Apple Electric
Tenney Nelson
4 years ago
Outstanding service, polite and professional staff. Heater runs 10 minutes and shut off. At 10 am service man found problem quickly, needed new unit. Had new roof top unit installed and working by 3 pm.
Fine response.
Always a pleasant experience. Very friendly and knowledgeable representatives. They arrive on time and work very efficiently..
Lillian Williamson
7 years ago
Maria R made an appointment and we had the service professional come within an hour. He was very knowledgeable and explained everything in great detail including the options we had to repair the problem. Financing of the total replacement we needed was very quick and in less than an hour the installers arrived. Anthony H and Jimmy W did the job quickly and left no mess behind. Before the end of the day we had heat. We used Yes for the installation of our tankless water heater 2 years ago and had the same prompt, courteous and professional treatment.
I didn't want to write this review, but other people need to be warned. I hired Yes plumbing and ac to install a tankless water heater. There were problems from the beginning. The technician didn't show up on time. I was home all day waiting and they showed up in the afternoon, then left. I had to take 3 days off work for them to complete the job. The piping was not able to go through the dry wall as promised. They put the pipes on the outside of the wall and it looks terrible. Then they used insulation which is falling off the wall. They said I'd get a letter from the city to get the inspection done. I didn't get it. I called and they said to wait. I called again and they said they'd take care of it. Well, finally after weeks of having the temporary gas line on the floor where it could be tripped on, the city inspector came out and WE FAILED THE INSPECITION!!!! The inspector said they claimed they installed copper lines and black iron lines. The inspector said that was a lie. He failed it stating the copper and iron were not installed. Instead it was pvc pipe. After calling to tell them that we failed, they said they'd get back to me. I haven't heard anything.... BEWARE! MY RECOMMENDATION IS TO AVOID THEM AT ALL COST!!!
I had a sink line start leaking on Saturday afternoon and of course the handle to turn it off broke when I tried to turn it off. I called Yes and was given an estimated arrival time of 2 hours. Antonio not only showed up before the promised arrival time, he replaced the bad line and the hot water line for the same sink all before the arrival time originally promised. Antonio was very friendly, knowledgeable, and professional. I will definitely ask for him when I preventatively replace the lines for the other sinks in my house
YES! Is the best have used them many times and will always use them...they don't disappoint!!
my water heater was leaking so I went to Lowes to see what a replacement tank cost. They use Yes plumbing to do their installs, within 10 minutes I had an appointment the next morning (on a sunday).The technician {Carlos} uninstalled my tank hauled it away brought me my new one installed it and had me up and running with hot water in a few hours. With the few obstacles involved with installing Carlos had all the parts in his truck and knowledge to get the job done on the spot. Thanks again !
Boy did I get lucky using blue apple electric. I had a real emergency with my ac going down in 108 heat . The company that installed my system and serviced it said I needed a new breaker, guess what , they couldn't do that work . Blue apple to the rescue and resolved it with a extremely experience tech and amazing personality. Blue apple electric is the best .
Marguerite Hobbs
a week ago
Always on time. Very neat, wear their booties. Ken is so nice, friendly and informative. 5 stars.
We’ve used YES for all our heating/AC and plumbing work and have always been very satisfied with their service. Alex V. came out yesterday to do our seasonal service on our heater and was great. Very friendly, polite and professional. I would highly recommend YES to anyone needed their services
David C. was thorough, professional, and provided information I needed to make decision about replacement part for one of the units in my home. He took the time to explain my options. David offered and replaced filters He was pleasant and knowledgeable.
Mr. Kelly is very knowledgeable, courteous, cheerful with his work. He knows exactly how to fix the problem. He is superb!
DO NOT USE!!! We called them for a quote because our furnace was blowing out cold air. Their tech Wesley came and checked the furnace. He messed up all the wirings. He told me that I needed a new furnace for $13k & offer me a financing too. He’s very dishonest technician. I called another company & found out that he ruined all the wires of my furnace. This company is so hungry with money & lie to their customers.
Explained in detail of my options on fixing my water issues, super fast install, very professional and quality of work done to fix my water problem needs.
My fridge water valve broke on a Sunday and I needed it fixed the same day. Both my usual plumber and a different so called 24h company didn't even pick up their phones. Yes came through within 2 hours and did a great job.That being said. I felt a bit ripped off. They charged $400 for a 20min job (the valve they replaced costs $10). I'm still giving them 5 stars because they showed up and they do offer a 2 year warranty which gives me piece of mind but I probably won't call them again because of the cost.
Jesse came out a few weeks back and serviced my outside Air Conditioning Unit and was very friendly, knowledgeable, quick and on time. Today, he serviced a problem with our HVAC unit and was again friendly, knowledgeable, quick and on time. It is so refreshing to have a company in sin city that is quite the opposite. Very honest and dependable!
Robert Harrell
10 months ago
The good news first. The gentleman who showed up right on time was very professional. However, the quote was way out of line for a few simple repairs requiring a few hours work. Everything out in the open; replace two hose bibs and the vacuum breaker for the irrigation system. Having researched what the parts cost, the labor was frankly shocking. Now l know why the quotes are for the job, instead of breaking it down for parts and labor used for example at an automobile dealership. They really don't want you to know. The main job of replacing the vacuum breaker l will do myself for probably a quarter of what l was quoted. It's not brain surgery.
Stanley Toland
6 years ago
Justin Fehrensen came to our house to check on our newly purchased Heating and Air Conditioning unit. He was checking the air conditioning part of the system. I went up in the attic with him and he explained what he was checking and why and was very thorough in his explanation and how the unit operated. He went outside first and checked the exhaust fan and all of the electrical connections and explained how it operated. He then cleaned all of the tubing with water so the unit would operate more efficiently. He is a very outgoing and professional person with a happy attitude. I enjoyed meeting and talking with him and want him to be my technician in the future. Stanley G. Toland
Aaron and the his plumbing team come on time and finished the job quickly. In general they did the job as expected. However overall I find they were a bit sloppy. The job required removed the roman tub and reinstalled it. Before the reinstallation you would expect they cleaned the tub edge and installed it for a clean finish. But they didn't do it. Now I have messy edge which need to be taken care of. They didn't even have a caulking gun to apply the silicone and paper towel to ripe off the excess silicone. With more than $1000 I spent this should have been taken care off!!
After dealing with a broken AC unit I decided it was time to get a brand new one. Ray Halili went above and beyond my expectations and helped us with our needs and was not leaving until he found a solution. Ray is an Amazing technician.
Gabriel Garcia
a year ago
Had a wonderful experience with Blue Apple! Travis and his team are rock stars. We had a slow leaking pipe right outside the door that turned into a gusher one early morning. We called Blue Apple and they were able to schedule Travis to come out that same day to assess the situation. Travis was very knowledgeful and great at explaining the problem and the options available to fix the problem. They came out the following work day and started to install new pipes that will last a long time. I was so impressed with how well he communicated with us and gave us updates, that I decided to give them more business. They are well-connected and offered other vendors they have used in the past to help with the drywall, astroturf, and electrical. We will definitely have this company's phone number on speed dial for future needs. Thank you, Travis and Blue Apple!Gabriel
Patrick MacDonald
8 years ago
Opio was polite and very thorough. He showed me items that should be addressed so I could prioritize the ones that were most critical. He took extra steps to repair the bathroom tub faucet, and explained everything to me in understandable terms. I felt very confident in the workmanship that Opio exhibited.
Thank you.
Anthony Grattini
6 days ago
Cyrous was very informative and professional and installed the car charger exactly where I wanted it.
YOLANDA HARRIS
5 months ago
Called three times due to an email stating they would be here between 7/9 PM. How can you see my drain in the dark? No call. No show
Candi Cavasos
3 years ago
I haven't hired them yet because they always see get multiple bids, but I just wanna say that (sandro )was extremely wonderful, nice,his customer skills are top notch.
Most people who made these reviews are fake! I had a guy come in to check our AC and told our AC is going to break down in next coming years but guess what. It’s been almost 4 years and it’s still kicking !! They are crooks and will over diagnose your defective system so I advise you to take another 2nd opinion.. This is more of a No Company than a Yes. Just get a home insurance instead.
jeff leonard
10 years ago
These people came into my home, misrepresented their relationship with Home Depot and after I cancelled my contract for $12,000 worth of a/c units for my home...they did not cancel $6,275 they put on the Home Depot card they gave me. I am now getting collection calls from Citi, who is the finance arm for Home Depot and the Yes people are being uncooperative and surly. STAY AWAY!!!
Top notch. David is great. Customer service was polite. No complaints.
Joshua arrived during the specified time frame, he has a professional appearance and conducted himself like a professional as well. Joshua had no problem with me watching over him as he serviced my AC system, and he explained what he was doing as he went along. Joshua took his time to inspect and service my system and I felt comfortable with him, he is very knowledgeable and courteous.I will be requesting Joshua for my future service needs. As far as Yes AC and Plumbing is concerned, their prices are on the high side, I think they belong to a franchise network so they have to charge more, but they do quality work I must say!
Yes quoted me $5,492 to replace water heater.I got same one from H.Depot + licensed plumber install... all for $1,200.Yes acted like I had rare, high-end commercial water heater that needs special order & specialized install.. Reality: common 50 gal. power vent found anywhere, can be installed by handymen or any regular plumber.RESPONSE: You DISHONESTLY represented your reasoning for high quote! You told me this was a high-grade, rare to find, commercial grade water heater. You told me this needed to be special ordered. These LIES to justify HUGE price tag. Its nothing like that; its common to find water heater. Maybe cuz im a gullible woman that wouldn't know any better. You LIED! I researched & found how common this water heater is, how easy to install it is. Just talked to an older widow in different part on Vegas, had similar experience with ur BS. Expect her similar review soon!
Collette Taitano
6 months ago
They're fine but the guy that came to quote didn't really want to be there.
Majestic Delgadillo
6 months ago
Louise and Bailey were a huge help they saw my friends and I struggling to get a mattress up and took the time to help us out with it they deserve a raise!!!
Mike was very nice, personable and informative. He explained and demonstrated state of water pressure before & after service. We appreciate his helpfulness.
Tamara Kimderlin
5 months ago
They sucked wanted to charge 3 to 500 dollars for nothing Ellis plumbing did 5he job in 15 mins cost 55 dollars ..
YES came out to clear outside plumbing lines at a cost of $342. Then they said I needed a Sewer Hydo Jetting and the cost would be $2200. I said no. They said ok but don't use toilet paper. I hired another company who did the hydro jetting for $350 !!! Be very careful and do your research.
We are very pleased with the professional, personable, and friendly way Chris works on the system in our house. He is an excellent representative of your company. Thank you for having employees of Chris' calibre.
Scott Chassereau
2 years ago
We are very happy with the work Sean did. Very knowledgeable and cleaned up after himself. Definitely will request Sean again.
Rob was very informative in what I needed regarding replacing my cooling system. And when the workers did not call that they could not make the made appointment, Rob brought down the price for the inconvenience. The following day, he came by to make sure that the workers showed up.
Recently I went to turn my air-conditioning on and it was blowing any air. one of my coworkers recommended TempRite so I gave them a call. They came out and identified that I needed a newfan motor. I was up and running in no time and they gave me a great price. Fast and affordable.
Nathan Atkins
a month ago
The technician Jay came to our home in NLV and he was able to immediately solve the problem. We are very happy it was a simple fix and everything is working perfectly. Thank you Jay
Ron L'Heureux
8 years ago
The people who I interfaced with were very professional. The work the was done was a quality job. My only concern was the cost of parts and labor seemed extremely high. Did not have the time to get other estimates. Will do so in the future.
Janis Hodgdon
3 years ago
I had my Heating/Air conditioning serviced. The Service Pro Alex V. came to do the work. I had met Alex before at my previous home and was happy to see him again. He is so professional and friendly. I have been using Yes for over 20 years and feel confident in their work ethics and workmanship. I will continue using this company for future maintenance and repairs.
Arturo Galvan Jr
7 months ago
Smart thermostat replacements . I was having trouble with power . Blue Apple came out and was transparent about work and costs . They did a great job rectifying the problem. No gimmicks with added cost on removing panels or anything. Simple honest work. I would recommend to anyone !
Kristina Lewis
6 months ago
I loved everything about this company. They answered my emergency call, came out quickly the next day, took care of all of the work that needed to get done at a more than fair price. Additionally, they were pleasant, professional and were very clear with everything that needed to be done and why. I will always call them first if I have an electric or plumbing issue. The service was fantastic
Ed C. was very informative on the results of what he found that would need future servicing. His personality and professionalism made me feel comfortable as Ed continued checking the plumbing throughout my home.
Albert Pierce
7 years ago
Brian Garcia is an outstanding young man who exemplifies what YES stands for in Customer Service. He did an excellent job of repairing and installing plumbing fixtures in our home yesterday and was extremely personable and very professional. I would highly recommend him and YES.
Very friendly, professional and knowledgeable staff, however the prices were absolutely OUTRAGEOUS. We were quoted at over $2500.00 for a service that we were able to get through a different company for under $100.00. I will not be using Yes! Plumbing again.
I dealt with Charlene upon my initial call. She was upbeat and super helpful. She got me an appointment the same day. Mark H arrived for service and he was professional and had a good sense of humor. He didn't really seem to understand the problem with the thermostat but he agreed to replace it. Price seemed high but I really didn't call any other places to compare so I can't say. In the end, I unfortunately wasn't able to use their service because my thermostat was installed by another company who is now taking responsibility for replacing it. I would consider them again in the future because they are professional and efficient. I would however, suggest the company put their techs on salaries or hourly pays. Commission is no way for a service tech to be working.
The Appliance Guru
2 years ago
I had the YES! man come out and do an evaluation. They sent out Craig and let me tell you.... This guy knows his stuff! It is extremely rare to find a knowledgeable, seasoned, honest technician that has good customer service. I would 100% use them again and highly recommend Craig!
Monica Bonnem
9 years ago
Bill showed up when promised and got to work right away. He checked everything and immediately found the problem. We needed a new motor/fan assembly in our furnace which operated the AC blowing the cool air through the house. He had to leave and get the motor. He returned at the estimated time and installed the motor and we had cool air! It was wonderful. Bill had already quoted and explained the cost and that's exactly what it was when he finished and presented the bill. No additions or surprises. We are very satisfied and will definitely ask for Bill for future cleanings etc...
LarryG Austinsr
4 years ago
Scott the installer was very professional and a pleasure to work with. Showed up early for the appointment, checked electrical grid before starting, answered all our concerns and a very neat installation. Looking forward to doing business with your company in the future.
The service tech did an excellent job. He was courteous and explained all repairs. They had to make multiple trips due to the nature of the repair.
I responded to a post card for the summer AC tuneup special. The sales guys were nice, helped me with some dog training of teaching my puppy how to politely greet guests. After that tho, they proceeded to try to gouge me for three non-existent issues,.. One for &336, another would have cost me $967, and yet another suggested maintenance issue would have cost me $135. My brother has worked for air conditioning businesses also, and when I gave him the list of suggested repairs, my brother basically told me the guys tried to sell me work that was not needed, one of which they suggested cuz the batterh is low and my brother said that part has no battery!! I would never call this outfit again…
rene dominguez
3 years ago
Got an estimate for putting a new garbage disposal in. Estimate was over $500. for an $88 disposal. When I asked how much they were charging me for labor, the answer was , well we don't charge like that, it's your disposal, but we're married to it for two years if anything happens to it. I guess if anything happens to it I can buy 5 more of them for that price. I paid a $49 service fee for them to go over and tell me they were going to over charge me. It was either that or have them do it for over $500.
Beth Freerksen
8 years ago
We have been with Yes for 12 years. Although, pricey, they provide a fast and reputable service we appreciate knowing we can rely on.Jason Insley came to do our plumbing bi-annual check-up. I can not speak highly enough. He knew when to go into the weeds with an explanation but stopped if he knew you understood -- I find that to be a rare quality. He proceeded with the check-up thoroughly but swiftly. And lastly, he was just plain patient with our nosy cat.
Ruth Llewellyn
8 years ago
They were extremely prompt and professional. Alex is a very nice person, he got there promptly and got the air conditioner repaired fast. I am very grateful and think I have found a new company to do business with.
Alex was super fast and super friendly. He instantly diagnosed the issue with my AC unit and had it running in under 10 minutes. Highly recommended.
Travis Verna Barnett
5 months ago
Did a good job fixing my address lights
George Mclaurin Jr.
2 years ago
I needed a fan motor and they tried to sell us a $14,000 dollar unit! WE Asked FOR a repair, NOT a replacement. Would not recommend them to anyone
Technicians were both veterans ( military service members ) with lots of knowledge and extremely helpful / customer oriented.
Opio was great and very thurough. He was personable and friendly, just the type person you want that service guy to be. He checked everything out and put a new rod in my hot water heater. I feel secure that he did his best to make me feel secure in my home with all my plumbing needs. Thank you YES, I will be sure to keep your guys/gals coming to service my home.
Bill Cooper did our maintenance service on out Heat Pump. He was courteous and wore protectors on his shoes when coming inside. It looked like he did a very thorough job. He even found out why our condensation drain pipes were not working properly and fixed them for a small additional charge and made sure everything was working right before he left. Thanks!
We're very professional and did an outstanding job. Left my home clean just like before they came in.
Steve Palenske
8 months ago
Helped track down a shirt that I couldn’t find in my own. Very knowledgeable and through
Barbara Given kerrens
6 years ago
Alex V was very professional and helpful. He quickly troubleshooted and resolved our heating problems. Service was prompt and prices were fair. We will definitely use the company for additional work that we need.
Black Dirt marks left on the ceiling entrance of attic. Flat paint so cannot wipe off. Will need to repaint. Worker should have changed his dirty gloves before handling.
I am very satisfied with the quality of the service I received from Yes!. Dave, our rep, was excellent and took time to explain the entire process. The installation was done quickly and more importantly done correctly. Everyone involved in the process of installing a new unit were courteous, knowledgeable and professional. The whole project was painless, as all projects should be.
This company came out to repair a damaged hot water heater . a simple repair. The tech dod not focus on the repair. He talked about major repairs that cost the customer nearly $10k. These people use unfair business practices to rip off the public
Lauren Thomas
11 months ago
Our technician Robert did a fantastic job of diagnosing and repairing the electrical issues in our garage, which had been caused by the previous home owners and were out of code/a major fire hazard, unbeknownst to us. We are very happy with the service he provided and would recommend this company to anyone! It gives us peace of mind to know that our house is no longer at risk of burning down due to the negligence of the sellers!
When ones a/c ceases to function, this is the absolute company and employees you want to be compassionate, understanding and caring....... These people make it their PRIORITY to assist and resolve the situation in the utmost expeditious manner!I personally have some dire medical issues and all my pets are seniors -- one with critical heart problem......Justin F. was tech that came to my residence -- temps were 110-112 next day...........He diligently preserved until he resolved the problems..... At ALL times he was extremely professional and personable with an awesome showing of concern for the burden to me /pets having no a/c..... He NEVER indicated lack of repect/manners and was very kind to my pets!!!When problems resolved he politely showed me invoice and explained everything done and answered all my questions to my extreme satisfaction!Recommend to anyone -- buy your warranty!!! EVERYTHING (parts) covered -- so instead of paying a couple thousand -- I just paid labor!!!Sorry this is so lengthy -- I ABSOLUTELY RECOMMEND this company for all needs/services they provide! I WON'T use another should any other needs occur...... ☆☆☆☆☆♡♡♡
Nick R. of Yes AC & Plumbing is knowledgeable and treated use with courtesy and consideration. The plumbing work he did was very good as we have come to expect from the Yes AC & Plumbing establishment.We highly recommend them for both plumbing and air conditioning.
Sean is great. Works fast and does the job right. He always seems to be in a good mood. Pleasure to have in my home. I highly recommend Sean for any electrical work you might require.
manuel serrano
8 years ago
Craig Lugo was great in explaining what we needed. He even dealt with my Grandpa who is more than 80 years old. Usually other services have trouble with him, but Craig made sure he understood it as simple as possible. He found our problem, explained it in a level we can comprehend, and fixed it; all in under a day. It was our air conditioning motor that was not functional.
My experience was awesome from the beginning conversation with Sarah who answered all my questions, was very understanding with regards to my concerns. Chris came out went over the unit we had and gave advise to what he felt would give us the efficiency, saving energy and money, with all the reasons how and why it was the best unit for our needs. Then the Tech Jacob, that installed the unit was very polite, walked me through every step of the way and did the job fast and had it up and running in no time. So from beginning to end it was a great experience with no problems along the way. I would recommend this company to everyone I know. Kim
They flushed our water heater tank and did a good. Job. We appreciate being on the The Blue Apple Club membership.
My original appointment was scheduled for 8-10 am, and my girlfriend's appointment was scheduled from 10 am - noon. I received a call shortly after 8 am informing me that my appointment had to be re-scheduled to 10 am - noon (the same timeframe as my girlfriend's appointment). At 11:26 am, my girlfriend called to let me know that the technician had finished her water heater inspection and was heading to my house. He didn't arrive until about 1:20 pm. Once he arrived, Cliff did a great job, but I don't understand why the Dispatcher didn't send another tech to inspect my water heater during the promised timeframe. Because of the very poor performance of the Dispatcher a significant part of our day was wasted waiting for the service to be performed!!
Virgilio Kabahit
8 years ago
Craig Lugo is very helpful. Great service and very helpful with great knowledge of his job. He just service our new AC for annual prevention maintenance, always come on time and answers all the questions about our system.
We have never had such a superior experience with an HVAC company. The service was awesome, the techs were ultra friendly, the knowledge was thorough, and all work was done more quickly than we ever expected. We will never use another company other than this one.
Dionne Mateos
6 years ago
I was very impressed with the service. The technician, Alex V, showed up on time and communicated clearly what needed to be done. He was efficient, polite and neat. Alex took the time to explain the work and answered all my questions. The job was finished within the time and cost estimated and the A/C unit is humming along nicely. I will gladly recommend Yes! Air and Alex V to family and friends.
Charles Sherrill Sr
2 years ago
Kyle checked water heater, toilet, sinks, garbage disposal. Kyle is professional and knowledgeable. He explained problems/issue that could occur and prevention. We fell the service we received was well worth the cost. Great job Kyle.
They came to do an annual service on A/C unit. Said we needed a new A/C fan motor. I just had another reputable company come today to give a 2nd opinion and they said we do not need a fan motor that it is fine. Also YES wanted to charge us $769.00 to clean out ducts in the house. I called L & K environmental and they came yesterday and did it for 15 cents per square feet which only cost me $150.00 and free sanitization. I am not impressed with YES and their overpricing. The guy that came and checked the AC the first time left dirty fingerprints all over my freshly painted attic panel. Will never use them again.
Christian Witter
a year ago
We scheduled an appointment with yes plumbing, they called right before the scheduled appointment to reschedule for the following day, they called the following day to say they’d be there within the hour and never showed up. If this is how they handle trying to secure your work, imagine once they have your money. I wouldn’t recommend.
David Coulombe
6 years ago
Alex V was nice enough when he arrived but once he turned salesman things changed. He tried to sell me a static filter system for just over $800.00. Alex told me a number of times how good it would be and that hospitals use the system and how much he liked it in his home. Having to interrupt to tell him I was not interested in the system he would not take no for an answer. He once again started his sales pitch to which I informed him that was enough and that he was starting to piss me off. Alex then made the comment that I did not understand the concept of the system, a polite way of saying that I was stupid. Not real happy he came to this conclusion without knowing my education or work background. I’m sure Alex was not happy that I cut into his commission. Bottom line, do not let this used car salesman in to your home.
Both Service men that showed up were extremely helpful, Efficient and knowledgeable. Both were veterans and had the best service possible
Of all the choices for AC service, YES is the only one to call. On time, superior service, no pressure, just downright honest folks to work with. Thanks to Josh T today for the AC check--on the roof, in 107 degree heat. Customers for life!!!!! JS
Vincent Colosimo
4 years ago
I was approached at Home Depot to have Yes! HVAC come to my house to tune-up my AC units.They called me mid day to inform the technician got tied up on another repair. I scheduled my day around these guys only for a no show. Very unprofessional, dispatch another guy, ask if he could come after hours, but no. Offered to come out in a week. I never understood that train of thought: we made a mistake so you go to the back of the line. No chance you ever get my business and I will tell anyone who listens not to use you. In fact I am giving up Home Depot for letting you solicit from their store.
I hired Blue Apple to do a major upgrade to the Electrical system. All outlets were replaced and grounded; replaced exist GFI's and added some more; hung several fans, chandelier and landing fixture; upgraded to led inset lights with dimmers; and hung some florescent lights in the garage, etc. The end result exceeded our expectations. I enjoyed spending a bit of time with the electrician, Sean and his assistant, Cyrus.
Barry Rushakoff
4 years ago
Alex was great I would welcome him back as my technician for further work .. my only minor complaint and it is not Alex's fault is it takes too long to process the billing when the order technically goes through Home Depot.
Barbara Newman
4 years ago
Great Service. Office kept us informed of arrival times and followed up thoroughly. Our tech, Edgar, arrived on time and was pleasant, informative and left the work area clean. We definitely recommend Blue apple, and especially Edgar.
In addition to making my home more safe with commercial grade switches Scott took great care to make sure that anything breakable on a piece of furniture, which had to be moved to access a switch, was moved to a safe location before he moved the piece of furniture. After he replaced the switch he always returned those pieces to their original positions.He provided switch plates in a variety of color choices and asked me to choose for each switch, which color I wanted on that wall. I really appreciate that both my safety and my satisfaction with the appearance of my home were important to him.For any future electrical needs I will always call Blue Apple and ask for Scott. I will also recommend Blue Apple and Scott to my friends.
Doug Schendel
2 weeks ago
Polite. Excellent work. Fair price
I have been around for along time, so when I give a 5 star rating, the company has to be top notch. BLUE APPLE happens to be in this category. From appointment settings with a very cheerful and charming voice to the Electrician that arrives in your home. Craig, our Electrician, was one of the most professional and knowledgeable electricians with a great personality. You can't find a BETTER Electrical company anywhere! I thank them for their service and you will too!!
Andrea Franklin
2 years ago
Alfonso was very polite , knowledgeable and patience with the install which was two fixtures .
Would definitely request and recommend him for future jobs for myself as well as others who may need install services .
I am guessing there is an outdated CRM software being used. They had no record of my client's name, address, or phone number. She was given three appointments for all three services. After the first no show and our combined effort on the phone we got to the bottom of the matter. Bogus.
Shelley Rutger
8 years ago
Josh T was excellent and provided a lot of info about what he had done. He was very professional and friendly and careful of our surroundings. We would call on him again for sure if we need more done with our air conditioning. Yes, overall has been very reliable and prompt when needed.
Dee Dee Tillett
8 years ago
Been dealing with Yes for many years but is the past few years scheduling maintenance service has been difficult. Today I had an appointment for both air conditioning & plumbing. 1st call had a scheduling conflict Jesse A was not available. So I rescheduled the air conditioning. The plumbing team of Mike B & Daron B came out and did a wonderful job. Talking with Mike he recommended Bill C as a backup to Jesse. To my surprise Yes called to schedule Bill today. Bill came out and to say the very least made me feel informed and confident in my choice to stay with Yes in the future. Thanks to all the gentlemen that had to deal with me today. You have all renewed my loyalty to Yes.
Responded to a system failure quickly and put the right amount of resources to the job to get is back in shape in no time! Same day replacement in the heat of summer!
Wade Patrick
7 months ago
Travis has always been very professional and trustworthy on all our plumbing needs. Would definitely recommend for their services
This company is horrible!!! When I called to schedule an appointment, I was told they do charge a $99 service call fee, so I didn't move forward. Then they called me two hours later telling me they are waiving the service call fee so I made an appointment with them. Fast forward to the appointment day, they called me and told me they got too busy and couldn't come out and even if they do, they wouldn't waive the $99 fee and they never do waive fees. I'm so confused and frustrated with this company. Totally unreliable and a waste of time. Stay away because they don't value your time.
David Velasco
7 years ago
Rick Candito was a very friendly and knowledgeable service repair man. He fixed our problem and checked our bathrooms and kitchen to see if there were any other issues that needed to be addressed. He explained his service in detail and did the work satisfactory. I certainly would recommend this company to anyone who has a plumbing issue.
Jimmy Lee Smith
6 years ago
David C. came promptly and quickly assessed the problem with my air conditioning system. He courteously and professionally explained our options and repaired our unit. He was clean, professional and extremely respectful. Our house is cool tonight and we thank David and Yes! Air Conditioning for a job well done!
Scott of Blue Apple Electric make the installation of my hard-wired smoke/CO2 detectors look effortless and completed the job quickly. It was as much the complete effort which included inspecting the whole house electrical panel to insure the connections wouldn't cause any problems. Will definitely call upon Blue Apple again if needed. Final note: I believe the total cost for the effort very good.
Michael Mira
8 months ago
I had just got my a/c unit replaced today and I am very satisfied with the quality of work that was done. Big thanks to Adam, David, and the rest of the crew from Yes!
Blue Apple went out of their way to ensure that someone came over as soon as possible. When Larry arrived he put on booties, walked into the house and asked where the panel was. He immediately saw the problem and corrected it! He was polite and professional, in spite of my ignorance (I should have seen it)!Highly recommended!
Jose Mercedes
6 months ago
The technician was respectful, knowledgeable, and an excellent troubleshooter. Explained what he was doing and listen to my concerns. Christopher is an excellent technician.
Such a great and professional team. Mark put in quality time to inspect and give us an estimate on replacing our air conditioning system. Him and his team were able install our brand new system the same day. Will definitely reach out again for any air conditioning and plumbing services.
Randy Littlefield
8 years ago
Great service, had Craig come out to do service inspection on my existing 15 year old Air conditioner and he showed me how poor condition it is in, He had a salesman come out and went over my options, Had the new unit installed the same day and had my ducts cleaned as well, everything done professionally, quckly and cleaned up when done. I am very happy with these guys , they did a great job. Thanks Yes Air conditioning and plumbing. I feel confident I will have years of service from my new Air Conditioner and heater with the 10 year guarantee as well.
Nicholas Varonos
2 years ago
James and Wes came out to my house to finish up an installation and these guys are the best. They are clean, respectful, and best of all know what they’re doing. They did whatever it takes to finish up my instal. Great overall service!
Elizabeth Lucchesi
3 years ago
One of my air-conditioning units went out. They came out for a fee. They told us we needed a whole new unit as well as a furnace for about $12,000 I called another company which came out for a fee and fixed a wire. I had been using them for years but now I see they are crooks!!!!
susan johnson
9 months ago
They were on time! they charged a reasonable rate, they were cordial, professional and didn't take advantage of us. We are very happy with their work, we would recommend them to anyone who needs this type of work.
Way to expensive!.. big waste of time, there price was stupid then they asked what I thought the estimate should be.. well you where 3 times as high as the next bid. This was not a hard job didn’t appreciate the up sell at all!!! Showed them the door...To you’re response if I’m a real customer... please I have you’re shiny folder of Paper work the repairman left. Your snippy response is about what I expected, my entire experience was not what I expected when other licensed bidders are so much lower.
Julie Morales
2 years ago
We set up the appointment at Home Depot, they were having a tuneup special. The Tech went as scheduled opened up the furnace and uncovered the AC unit only to tell us it was filthy and we needed to replace it and the cost. Never did the tune up, did nothing plus when he went up to the roof broke some tiles when he stepped on them and never told us. I wont be using their services again even though they keep calling me, I told the secretary I paid just so they can tell me they could replace the unit for 15,000. And to hurry my unit wont last long. Very disappointed and dissatisfied with them.
Michael Hughes
6 months ago
Efran provided professional HVAC maintenance to ensure my heating system works properly
Vincent Kalen
3 years ago
Having YES do both plumbing and heating/cooling within the last 2 years created several issues that had to be resolved . But I must say this . After a final visit by Mr Jesse Daniels who is a Plumbing Technician , I was completely floored by his expertise in EVERYTHING . This man not only took care of my issue with YES , but our conversations were to the like of high level academia . WOW . Mr Daniel's is a gift to YES and I hope he is compensated properly . And YES , he loves his job .
I wouldn't even give them one star. You don't schedule an appointment 6 weeks out and call the morning of the appointment and cancel it due to having problems on a major job with issues somewhere else. They have to understand that we work too and schedule time off of work to be here to welcome them to give them money to do a 30 minute job. Whoever makes these decisions needs to be replaced...TERRIBLE CUSTOMER SERVICE...DON'T HIRE THEM.
Michael Braecklein Sr
6 months ago
I picked this company from Angie List Saturday 1/28/23. A man called me and I told him I had an outlet that sparked when the microwave was plugged into the bottom outlet but not the top. This happened about a year ago and I would like it fixed. I said I work Mon - Fri so Saturdays work best. I guess he set this up as an Emergency ticket. Remember I told him this happened a Year ago. So anyone should see it was not an Emergency Repair.The Tech showed up on Saturday 2/4/23 and saw the issue right away and had it fixed in no time. The only issue I have is that the man who called me to set things up should not set it up as an Emergency Repair. I am sure he was some kind of 3rd party vendor.
David is wonderful! He's knowledgeable, friendly and definitely exhibits service excellence. I have never had a complaint about any one sent to my home.
I don’t know when I lost power to multiple outlets including the garage freezer (food thawed and went bad). Called Blue Apple Electric on a Saturday and within an hour they called back. That same day they had electrician Sean come out. Sean was very professional and had everything fixed quickly. The prices were very reasonable and came with a 2 year guarantee. I will definitely be using them for future work!
Kent Harman
10 months ago
I've used Blue Apple on multiple occasions. The technicians are very friendly and experienced. David was the most recent and he solved our problem quickly.
Both Charlene and Alex were professional, friendly, and heklpful.
Although the cost to replace batteries in the thermostat was very high...the Yes team was courteous and prompt!
Sigrid Sommer
8 years ago
I was very pleasantly surprised by this professional specialist. My last experience with Yes a few years ago led me to cancel my service contract.Opio explained everything, took his time when I had questions. Thanks to Opio, the Specialist, I renewed my service contract.He is a knowledgeable and courteous technician and an asset to your company. I hope he will enjoy many years of employment with your company.
I am very happy and pleased with David's work. He is truly a professional, very organized and know his trade.
I talked with Jesika this morning explaining an on going issue with my AC, she was extremely courtesy and friendly. She informed me that Bill Cooper would be the technician handling my issue. Bill showed up on time and did a thorough job of troubleshooting and found the issue in my attic (leaky coil). I cannot thank the two of you enough for listening and understanding how frustrating this has been the last couple of yrs. Thanks a MILLION AGAIN for making this right with me :) Dave
VERY DISHONEST BUSINESS!!!They charged me 1200, saying I needed to clean my ducts…later I find out the average price is 150-200 for the same service.Suspiciously, after they clean the ducts my toilet starts acting up. They say it’s 784 to repair it including a new toilet. I call up an HONEST handyman, toilet is working again and it cost 150.This business is EXPLOITING (taking unfair advantage) their customers. I will NEVER use this company again. BEWARE!!!
Andrea Mikesell
7 years ago
Our call to your company was an emergency, as our air conditioner went out that morning. Marie was very professional and took care of our request promptly.Jerome arrived later that day and informed us that our compressor was damaged. He informed us of our option and the best one was a new air conditioner. We agreed to purchase the air conditioner. Jerome presented the information on the type of systems and the financial plan in a professional and comfortable matter that made us fill that we were dealing with the right company.When the installer, Jacob arrived the next day the installation and presentation on how the thermostat worked was very professional.We are very pleased with your staff and service. Keep up the good work.
David was very professional and friendly. He was able to work with me and find a suitable solution to my problem. He was even able to do additional work on short notice. He was able to perform his work even while my 6 year old son was talking with him for the majority of his time working on our home. The out come of the project was incredible. If I ever need electrical work done in the future David will be my first call.
Yes was referred to me from a friend that has used their services for years and I’m so glad I called them. The gentleman that came out were great and showed me everything that they had done with my unit for a tuneup and I was so impressed with their service I signed up for their service plan. It was so pleasant to deal with a company that values professionalism and competence.
Alan Andrew (Antiporda Photography)
4 years ago
This is the 3rd time I’ve used Blue Apple Electric. They are very customer-focused and although they are not the cheapest, their service is well worth the price.After making an Appointment they will contact you and let you know how close the tech is to your home and also the Tech’s name. The techs are very courteous and friendly. They wear booties when inside your home and bring drop clothes and cleaning tools to ensure that when they leave you can’t even tell they were there. The last service call took about an hour and the techs, Brandon and Scott, were very friendly and thorough.I highly recommend Blue Apple Electric and I even purchased an Annual Service Contract from them. So be sure to ask about the Service Contract and the Benefits it includes.
I first met Doug who checked on the A/C and knew it was not fixable. Considering the unit was 20 years old, I was lucky it had lasted as long as it had. I worked with Mark J. to get everything established with getting my A/C installed and he was awesome. He sat down with my family and explained what our options were and told us what the process was for getting the A/C installed. When the system was installed, it was amazing to see how organized everyone was. Afterwards we had our ducts clean by Yes! also and Martin came over. Again, a fabulous job! I really appreciated how polite everyone was and even my dogs were relaxed around everyone. The politeness, the sincerity of everyone I met made me feel like I was well taken care of. I would definitely recommend Yes! Everyone cleaned up any mess that was made and they even made sure to close my side yard gate--which was super important to me because I have dogs. If you want reliable, hard working, ethical people, pick Yes!
Robert Bordenave
5 years ago
I had Yes insulate the attic of my large two-car garage. Price was fair and the work was done quickly and expertly. Steven and Jorge did a great job. Very pleased with the result.
Edison Graff (Stardust Fallout)
2 years ago
We had the ultimate issue go wrong with our house and our water main broke. We had to get a WHOLE HOUSE re-pipe job done. Our family was so uneasy, nervous and upset but the YES! Team had us comfortable from day one. Kyle was our lead teach on the job and when I say he went above and beyond that would be an understatement. Kyle and his was team was professional and kept us up to date on the progress being made daily during this process. Kyle even said after the drywall guys do their part to call and and ask for him so he could come back and make sure everything was to our satisfaction. Honestly we wouldn’t dream of calling anyone else for any future plumbing needs! The YES team and Kyle are top notch and can’t recommend enough.
Beware! They first try to sell you a brand new air conditioner instead of trying to fix the old one. Recommend shopping around before using them.
Suzanne Gorski
4 years ago
Both techs, Israel & Kenny, that did our maintenance on our AC & FurnIce were extremely knowledgeable and did an excellent job. They were also very courteous.
Sharps Green Jackets
8 years ago
Professionals in their interaction with me. Very knowledgeable about plumbing and past work with my house. Suggestions concerning plumbing needs in the future, there was not any pressure sales pitch made by them.
Joshua did a great job repairing my broken AC unit. He inspected the unit thoroughly and explained in detail what was wrong and what the cost would be to repair it properly.The repair was delayed by a day as a special part was needed and the repair was completed by the next day. Joshua kept me apprised of when the part was received and how soon he would be able to get the repair completed.Joshua was very courteous throughout the job. He even waited patiently for me to get home for my service appointment as I was delayed due to a heavy traffic.I would definitely use Joshua again!
I was very pleased with the service I received from Opio Hickman with Yes Plumbing. He came out in the timeframe specified, what fast and efficient and explained the problems and the repairs. I highly recommend him.
Suzi Bartolovic
8 months ago
Wonderful people. Chris came out and serviced my heat pump. While here, he recommended additional insulation. Adam came out and gave me an estimate. Both are very respectful and courteous. Juan showed up right on time and installed the product I chose. He is also respectful and courteous. Wonderful company and great employees. Will not deal with any other company.Also, the representative at my Home Depot store, Timothy, always takes time to notify me when I need to have my unit serviced.Very happy with this company.
Debbie Tijamo
9 months ago
The worse. Unprofessional. Especially the dispatcher. You tell someone to call back to confirm the appointment within 10-15 minutes, then not even 7 minutes later, you find out she’s dispatched to another job. You wait all morning, even taking off of work, and just like that, without any consideration, ruins your entire day. But that’s okay, I’ll give my business from now to your competitor. DO NOT USE BLUE APPLE. Go to Pacific Electric.
Josh MacEachern
3 weeks ago
Great as always! Nick and Wesley were professional and fast, 10/10
Rosanna Wathen
a year ago
Robert Ramirez did several electrical jobs at my home. I will definitely request him for any future needs. Installed electrical, installed new smoke detectors to be up to code, fan installation, problem solved and corrected a dishwasher outlet. I do think he's particularly good, as I have had workers in the past that found the electrical in my home challenging. He was able to problem solve all challenges. I also like the quick availability of getting an appointment with Blue Apple.
I recently had Yes A/C provide winter service for my HVAC system, which it has been doing for more than ten years. As in the recent past, and pursuant to my specific request, Bill C was sent to take care of the equipment. I ask for Bill because I have developed a significant degree of user expertise in the field and can see that he most definitely knows his business. Beyond that his personal attitude is exemplary. During this visit he had an assistant in attendance, Javier S., who demonstrated a very noticeable skill and pleasant demeanor as well. Both men are a credit to Yes.
I set up an air conditioning service with Yes! and it was a disaster from the beginning. The only reason I am even giving 2 stars is because Craig was very nice. I set it up for between 12 and 2. They showed up earlier than that, and I was not here. Then, even though I told them on the phone that my apartment was located above my office and explained the situation, which should tell them they may need a tall ladder. When they arrived, their ladder was not tall enough. They said that they needed to reschedule for the following day so that they could bring a bigger ladder. The ladder they had was 28 feet and it was just short of the top of the building. He said he needed a 34ft ladder. Then today, I got a phone call saying that they did not have a taller ladder and therefore had to cancel. You are telling me that a large company like this doesn't have the equipment in Las Vegas to go on top of a 2 story building? This city is built up. It doesn't make any sense.
Chandler Keeton
8 months ago
Josh was incredible!!! We needed help with a water softener installation gone wrong. It was a total disaster, and we needed immediate help as we didn't have water. Dispatch had Josh over to us in an hour and a half the day after Christmas. Josh immediately diagnosed the issue and repaired the plumbing so that we'd have water. Total life saver. He finished the install the next morning and we now have amazing soft water. He went above and beyond to help us and we couldn't be happier.
I highly recommend this company. Thank you to Aaron, Luiz and Robert. They arrived on time, were very professional and fixed my plumbing issues quickly.
The water heater installation included damaged to the wall, floor and banister, Repeated calls to the company has yet to correct the matter. If they would correct the deficiencias created by there nice service guys I could recommend the company. However, fixing one problem only to create several more doesn't sit well with me and probably will not with other homeowners. Skip this company until the damage to my home has been completed.
Monica Starnes
7 years ago
Great experience. Our A/C went out on the hottest day of the year, and Billy came out within an hour of when we called. Unfortunately, the part was not available until the next morning, but Joe showed up bright and early at 8:30 to install the part. We are really pleased with their quick service during their busiest season of the year.
Laura Egan-Frank
7 years ago
Mark and Nick were very professional in explaining what was going on with my water heater. It was fairly old, and had a severe issue with the anode rod. They were very helpful in explaining my options to repair/replace the water heater. I use Yes! for all my plumbing and air conditioning service.
I called late on a Friday night and spoke to Cheryl she was extremely polite and caring. I was scheduled for 10 AM-12 PM on Saturday. Phil showed up at 10 AM. Phil is a true professional with wealth of knowledge. He diagnosed our AC unit and we were good to go within minutes. I would call this a life saving service when it is 115 degrees out! I can not say enough about this business. I now have them on speed dial!
Robin Sanders
4 years ago
Philip was very courteous & respectful of our home. He was also very thorough & very personable & friendly. He not only explained what he was doing & why, but SHOWED me the corroded rod from our water heater! I would highly recommend him for anyone using Yes's services!
Erwin N Loriaux
2 years ago
I contacted Yes and an estimator showed up within an hour. We discussed all the relevant issues regarding the replacement of and damage done when my water heater semi exploded. They provided a quality product and within tow hours a two-man crew began working. Juan and Sam were courteous, professional and skilled at their trade. They worked tirelessly in the afternoon/evening heat and kept me informed every step of the way. I learned a lot about water heaters, our environment, specifically LV water quality and water softeners. The work was completed in a timely manner and I will call Yes in the future for my air conditioning and plumbing needs. I want to thank Sam for serving in the Marines Corp and coming home safely after two tours in Afghanistan.
Yes air-conditioning is the worst company i have ever seen in my life, last year my air conditioning wasn't working i called them and they came out to my place checked it and told me i needed a new one for $10,000 and i told them i couldn't aford it he said he will give me $2000 discount that is a first red flag and finance the rest he hassled me to doing it then i have decided not to do it, when i have another guy to check it the first thing he asked me was when he pulled in the driveway why my ac unit was open i was like i don't know! He went up and he couldn't belive what he was seeing and he asked have you had anybody up here recently i said yes he said they took some part of the unit that makes my ac unit not to work at all. So horrible and he fixed it for $1300 working perfectly fine! So avoid this people they are a scam.
Eric Tojeira
2 months ago
I started my quest by going to my local Lowes to get a mini split installed in my garage. They immediately sent a request and Yes Air Conditioning contacted me immediately and set an appointment for the following Saturday. The salesperson Adam Churnick arrived between the time they stated. He asked what I was looking for and I said a mini split AC for the Garage, he said right of the bat that it would be over $2k just to run the power. I informed him I already had a 220 line on the other side of the wall to garage which is intended for an RV. He then asked if I had gotten any other quotes. I told him he was the first one and he was immediately annoyed and said so I am making it easier for the next guy. He then said he would go back to his truck and write up a quote. He came back less than 5 minutes later and said it would cost $13,038.00 Dollars for a 2 ton minisplit. e said thank you and he left. I later received the quote via email, and it was a one-line item quote with no cost of the unit versus labor. Worst service I have ever received. I have since gotten several quotes ranging from $2,500 to $3,500 for a 2 ton mini-split 21.5 seer rating.
Had temp rite look at my A/C. Thought I needed majer work done, but that got me up & running fast & price was great. Now house gets cold fast. Had to go in & thank boss myself for fast freandly service. Thanks temp rite
Brian Flaherty
3 years ago
I had three fans replaced in my condo by Blue Apple Electric. They visited me yesterday and provided a free estimate. Knowing the cost I was able to factor that in when I shopped for my replacement fans so I would know the total cost. Electrician returned the next day and did the install.I gave them five stars for superior Customer Service. I originally contacted them a month ago before going out of town on a business trip. They followed up with me a few days after my return as promised. In addition, they Alerted me when electrician was in route as well as five minutes before arrival. Friendly and knowledgeable staff!Electrician gets five stars for quality of work as well as complete cleanup and removal of old units. Again, just a really intelligent and friendly person who answered all my questions and provided wise counsel on some future projects I am planning. Lastly, in case your wondering they were cheaper then the Lowe's and Home Depot contractors!
I had a great experience today with my Home Service Plan heater and plumbing specialists today. This is the third time Chris Cody, the plumbing specialist came to my house. He is fabulous. If I ever have a plumbing issue, i will request him personally. Eddie checked my heater and ducts. Liked him, too. Everyone came when they were suppose to. It was quick and easy.
I called YES AC& PLUMBING for an appointment and was told that the appointment will be between 2-4 PM. At about 3:30, tech called and will be at my house about 4 PM. At about 4pm a knock on the door. Now that is prompt. The technician introduced himself as Phil. He is very friendly, neat and very professional. Showed him the unit and he checked the capacitor and compressor. Told me it could be just the circuit breaker. Phil F checked the breaker and found that it did trip. He reset the breaker and turned on the AC unit.AC started cooling down. Thank you PHIL F. AND THANK YOU YES AC& PLUMBER. I WILL DEFINITELY CALL YOUR COMPANY FOR SERVICE, and will recommend YES AC&PLUMBING to all my friends. Kudos to PHIL F AND COMPANY.
Brenda Mclin
8 months ago
Despite what the website states, it is not 24/7/365. With the current situation of staffing the websites cannot be fully correct. The electrician assigned to us was great (Kris Torres). The price was right and we now have power to everything. Kris checked everything and fixed any problems that may come up in the future. Kris Torres is definitely a 5 star employee.
Scott Valline
7 years ago
Updated Review:I contacted Yes! Air Conditioning and Plumbing on 2/11/2016 when my wife noticed that our Heating/AC unit was not blowing any air. Mathew B. from YES! came out, and spent about 15 minutes looking at the unit. He then proceeded to tell me it needed a controller board that was no longer available, and that my best option was to spend $11,000 on a new unit for the house. When I explained that I could not afford such an expense, he told me he could get a retrofit board for $1200. I told him I needed a couple of days to think about it, and he then stepped out to call his manager. He came back in and told me he could get a retrofit part and do the job for $650 the next morning. He came back the next morning, and spent less than 1 hour (less than 1.5 hours total for both visits) changing the board. I had my wife request that he leave the old part, and he did so very reluctantly. A quick Google search revealed that not only is the part still available from several sources, it only costs $100.00 retail. YES! charged me more than $500 for less than 2 hours of labor, and when I contacted them to have this corrected they refused. I explained how their tech misrepresented the state of my unit, lied about the availability of replacement parts, and lied about the true cost of the repair. They told me there was nothing they are going to do about it.----------------------------------------------------------------------------------------------------------------We called Yes! after another company came out and attempted to repair our AC unit. The previous company misdiagnosed the problem and overcharged the system with coolant. Yes! sent Joshua M. out, and we are 1000% pleased with the result. Joshua is clearly an expert in the field. He quickly determined the real problem, made the proper repair, and removed the excess coolant from our system. Our experience could not have been more positive. Our AC system is working better than it ever has since we purchased our home 2 years ago.If you want the job done right by a professional that is an expert in the field, you need to call Joshua M. at Yes! Air Conditioning and Plumbing.
Emerson Trindade
2 weeks ago
Excellent workmanship and friendly staff 👏
susan reinders
7 years ago
WE had tankless water heater installed 2 wks ago. Jacab was going to go thru the antic and run necessary pipe but decided to just go thru the house and run gas line outside. no problem. He put the wrong brackets on the pipe and it was falling off the house the same day. WE called him back and he but additional brackets and 19 yes 19 holes and gauge on the house. we called to have repaired and then didn't send someone. THen we called again and was scheduled for Sat am. 8 no show they send the plumber jacob who put all the holes in the house. He said there was no record of the work order. WE called Rachel again the manager who set the appt up. After getting very angry we have an appt for 11. it is now 12:15 and we called and they are sending the plumber. Again not what we need we need them to fill in all the holes and paint like they promised. This is absolutely insane the service or lack of we are getting.
Clarice Brown
3 weeks ago
Eduardo and partner were awesome, they knew exactly what they were doing. Respectful and responsible! I would use them again❤️
Kelly Osburn
10 months ago
Had a Potty Emergency. They came out at 8am by 9 we were very relieved. Everyone is so nice there. Not the lowest price but it comes with guaranteed work for 2 years. Sooo, thanks and we'll see you for our next project!
Billy was very courteous and seemed to know exactly what to do for his assignment.He was very neat with his entry and exit to the attic.I assume he did a good job in the attic.I would request him to do our May maintenance on the ACMG
Sara Carannante
5 years ago
Josh T & Chris N showed up to look at my Air Condioner. They we're kind, courteous, personable and went the extra mile to explain everything that they were doing along the way. This is the way customer service should be. Three Cheers to Yes Air Conditioning & Plumbing for having Josh T and Chris N on board. I am delighted and pleased with their excellent and outstanding customer service and will be calling back in the future. Thanks again Josh T & Chris N. If you want the best, call Yes Air Conditioning & Plumbing and ask for Josh T & Chris N.
Outlets not working, where I checked all the known outlet breakers. He checked all the other possibilities then we went in search of ‘other’ breakers which he discovered within the recently added solar/battery system. Great job! Appreciate the patience as well as the willingness to answer my many questions. Blue Apple will be my ‘go to’ electricians going forward!!
George Brucato
2 years ago
I called Blue Apple based upon these reviews. They scheduled an appointment for estmate on Friday 2/5/21. Gary showed on time for estimate, then processed my bank card for $119.00 for the estimate.They scheduled me for 2/13/21 Saturday at 10-10:30 am.At 10:33 I called their office, after Gary neglected to respond to either of my two texts or phone call, wondering if he was going to show.The lady whom answered the office phone said she would call for Gary and call me right back.She didn't call within 15 minutes, so I called the office again.The same girl answered the phone and said the office couldn't find Gary either. She then said that her boss, Bernie would call me Monday.It is now Monday night, 8:15 pm, and have not heard from Bernie yet.I would normally be okay with a service provider being a little late, or even a call, if they couldn't make it to a Saturday call. Especially since I had to drive in to Vegas from Pahrump, to be with them while they do the work, as this is a radiology facility.That really sucked, because now it needs to be done on 2/20/21....and that's suppose to be a 75° day.
Patricia Stone-Johnson
3 years ago
YES Plumbing partnered with Walker Furniture in their program, “Help For Heroes.” This is a program very dear to Walker Furniture. My husband, a veteran, bedridden, suffers from Alzheimer’s Disease, fortunately was blessed to have been honored by Walker Furniture in 2019. YES Plumbing agreed to partner with them in this endeavor. They came into my home and inspected it for plumbing and air conditioning needs. They did some repairs, a few minor installations initially. However, shortly after they worked on my home, I had to contact their office numerous times to return to my home for incomplete repairs. A few months after did work in my home, the air conditioner went out one night. The temperatures in my home was 108 degrees, my husband, again bedridden is being affected. I contacted YES Plumbing and fortunately I talked to one of their workers, who came out to my home at 11:00pm. He advised me that the air conditioner stopped working because it was connected to the furnace. He attempted getting the air conditioner back to working but to no avail. He went back to the company but was told by upper management, they were not going to rectify their mistakes. However, a few hours later this guy came back to my home and worked on patching the furnace himself, stating he could not in good consciousness leave our home, seeing my husband’s condition without doing all he could to help us. He patched things up but only temporarily. He also stated he would probably get in trouble fir helping us. I was contacted by their Quality Assurance employee, Sandra F., this morning who told me they were not going to do anything to help us. They are very unethical and misleading their care for seniors and veterans.
I can't believe how fast Luis and Robert installed the water heater. They are very professional, knowledgeable, efficient, and nice. I will be more than proud to recommend you both to anyone for the job well done. Thank you.
Wayne Nordine
3 years ago
Blue Apple Electric is dedicated to making sure your electrical problems are 100% resolved. Albeit it might take them coming out a few times to double, triple, or even quadruple check things and get it fixed to your satisfaction; but they are committed to customer service.
Jerome did a superb job servicing our HVAC unit. He is a consummate professional, along with being courteous and ethical. I make the highest recommendation without reservation.
Worst company ever they do shoddy work and do your research on Yelp, BBB, and State Agencies, also check there contractors license with the State Department of Nevada and you will find what I found they were fined $750.00 because they lied on the application about one of the primary people who has a criminal record. What does that say for a company that keeps closing companies. They are owned by ARS Heating & AC & Plumbing out of Memphis TN and has closed two other businesses here in Las Vegas because of the same complaints to the BBB, on Yelp, and to State Agencies
Yes AC & Plumbing have provided maintenance and repairs for several years including seasonal checks and emergencies. The technician(s) always prompt and fulfill appointments and I like the heads up call to alert me that the tech is on the way. Everyone is always courteous and polite from the office to on site personnel.
Jordan of Blue Apple Electric was exceptional and his workmanship and attention to detail is top-notch I would have him back anytime and appreciate his service!
Alex V., Service Specialist was on time, very polite, very competent, and very candid on options that would help my utility usage and effectiveness based on my lifestyle. Believe that says it all, can't ask for or do better than that kind of service.
Willette Gatlin
2 weeks ago
Great team. Very pleasant to deal with. Took time to explain the work being performed. Made me feel as though they genuinely cared.
The technician was was polite, professional, and on time. He took extra time to explain exactly what the problem was and we discussed repairs that will be needed in the near future and how they could be financed.Would highly recommend this technician.
Katie Williams
4 years ago
They did a great job!! They were thorough and efficient with their assessment and tune up of our units!! We’ll definitely call YES in the future if we have a problem!!
Our appt was between 12 & 2. We rearranged other appointments to make sure we were at the house during that time. No one had arrived and we hadn't heard from anyone, after 2, so we called. Was told he was running late - a call would have been nice.When the tech arrived he was very pleasant, professional and helpful. Gave us a couple of different options, with different quotes and gave a few suggestions.Would recommend.Boy, did my original impression of them change and I will NEVER recommend them. They had to come out 3 times for the first installation. The box kept shorting out, they wires were run in an area that people would trip over the pipe and a couple times they didn't show up for the appt. When it came to the inspection and getting the permit, BlueApple put on the paperwork they were doing another service that had nothing to do with an electrical box. I lost count on how many times we called them on that issue. There were so many issues with the permit getting signed we ended up going to Public Works and getting it signed ourselves.
Chris, Cragun and your entire team are very professional and pay attention to your customers. I have been having problems with an irrigation valve and it has been repaired sever times by another company. Recently, it started leaking and I decided to give YES a call for a repair. Your staff was very professional, setup the service call and informed me of all the details. I received a few calls regarding arrival time as your staff kept me informed concerning the arrival of your technicians.When Chris and Cragun arrived, they were professional but friendly and after listening to my issue we took a look at the problem. Chris provided a couple of solutions and I actually decided to “do it right” and replace the entire valve and correct the mess of piping the other company had installed. During the repair process both Chris and Cragun told me what and why they were doing things and educated me concerning the correct method to install a valve etc.The final fix of the problem was professionally completed and I enjoyed the visit by Chris and Cragun.You should commend your staff for being knowledgeable, professional and exhibiting excellent customer skills and work ethic. This is a rare thing these days with customer service. I will use YES again should I need any plumbing related repairs in the future. Thanks !
Great company. I had them come out to move a gas line. Bailey and Chris were efficient and the price was very reasonable. Will definitely use them in the future.
pam schlosser
3 years ago
Matt was very knowledgeable about all aspects and was able to share information that would help keep me from making further service calls (not sure I should have written that, but true). He was in and out very professional.
Jermaine Jones
9 months ago
Within a day of calling in a maintenance request, the team was out at my house and did their inspections and gave me a fair quote on both an AC install and a plumbing job. They financed us with a single digit percentage. The AC was installed that day and the plumbing is the next day. Seamless.
Service guy was great was on time and have great advice and was very knowledgeable
eyker millan
9 months ago
home owner called me because Yes! Air Conditioning and Plumbing did not show up for the appointment today between 12pm-2pm. I called Yes! Air Conditioning and Plumbing and they said the reason they didn't show up was because the water heater hadn't arrived from Lowe's, but never called me or the home owner to update us. They said they will call the home owner once the water heater arrives. The home owner gave them a call too, to inquire when the water heater would arrive if not today, and they told her to call Lowe's to check when she does not have an order number as she did not purchase the water heater, Yes! Air Conditioning and Plumbing did.I had made payment for the water heater and install last week on Wednesday and when i called today they asked for a deposit when i had stated I had already made payment with a credit card over the phone last week. Never received an invoice when i asked the gentleman who took my call and my payment to send one over, and I gave him my email.
We were being scammed by another AC guy so I called Yes Air Conditioning & Plumbing. Mr. Bill Cooper came out to check out our issue. Bill was able to figure out our problem & confirm what the other guy was doing & fixed our issue in under an hour. Bill Cooper, you are an awesome guy! You not only got our system working correctly, but you saved us over $400!!! From here on out, you will be the one we call & trust to work on our AC issues. Thank you so very much!!!
William Fitzgerald
3 years ago
Shopped around for installing a 100 amp sub panel in my garage for my workshop. Out of a handful of contractors I chose Blue Apple Electric.They were hands down the company that not only gave me the best price but made me feel comfortable with the work I wanted done.I called to have an estimate done and they were out the very next day with a price and all the info I needed. Even better, they were able to install the sub panel the next day after that.From start to finish they were fast, professional, and on top of it all had the best price out of everyone else I spoke with.Couldn't be happier. The next time I need any electrical work done I don't need to shop around, Blue Apple has my business.Thanks Blue Apple and thank you to the electrician Sean K. that did the work for me you guys were awesome.
Leonard Scarfone
3 years ago
I was completely satisfied with the electrical service that Scott provided. He reviewed the general conditions of the Blue Apple Electric service, the nature of the particular service , and the attending cost breakdown. He is very meticulous and talented in his work. In addition he projects the characteristics of a gentleman who care deeply about customer satisfaction. I now consider him to be my electrician.
David C was super nice and friendly and knew exactly what he was talking about. He did an amazing job fixing my A/C and the mess that the other A/C company left us. Thank you so much for all your help! and too the YES! staff as a whole, you guys are AMAZING! Thank you again for all your help. I will recommend your services to everyone that needs help with fixing A/C and Plumbing! I never write reviews however this experience with Yes! was so good that I was left no other choice but to do so.Thank you!!!!!!!!!
Just moved into a 20 year old house in Henderson; needed an exhaust fan; tech came out that day. Needed him to come out a couple days later to switch out the GFI switch. Again timely and professional.The tech we dealt with was Sean Kelly. Would recommend his services to others. Great job Sean!
Keyth Carberry
3 weeks ago
Antonio and Rafeal are awesome..!
Called out for stopped up toilets (teenager in the house). I'm not sure if this is the guy, but pretty sure. Up sold me to pay $2,000 to clean my pipes and it would not happen again. He made it seem like my house would flood with the next flush...guess what!? Still happening! I bought a snake at Walmart for $15 and it did the same job he did and didn't cost me $2,500. I will NEVER use them again!!!!
Marcellus Jones
5 years ago
Yes identified that I needed a new drain pan for my air conditioning and it wasn’t cheap but well worth having my air conditioning working. David and Stacey both did all they could for my project, we are highly satisfied with yes employees. David was very professional with his work and the job was like he was never here once completed. I am very satisfied with how he explained every step of the project and the ordering process. Great work start to finish!
Sylvia Holman
5 years ago
Daron B. and Intern Phillip both installed my water heater at my home and it was an excellent job that they did. It looks good and it works. the job that they did was extremely professional and I would have them do other work at our home.
Prompt and great service. The team communicated well about the problem and solutions. There was coordination and information about possible delay in arrival time of the team. However, delay did not occur.Professional but friendly manner made us feel comfortable with the team.
Replaced water filter system to help keep the rest of the plumbing in good order
I want to thank yes for the quick response to my call, in less than 20 minutes the technician was at my house to solve the problem of my air conditioning equipment.But I have to give special thanks and acknowledge the work of technician David C. who has come twice to my house and has behaved very well. He is efficient, kind, knows his work perfectly and explains everything he is doing, he speaks English and Spanish and communicates very well, people like him deserve the respect and admiration of the community and the company where he works. Thanks, David!!!!,,,,You have made my night better because I thought I would not be able to sleep with the hot temperature.Thanks to Yes!My real name is Amador Pino
I first contacted this business at the beginning of January. I had very little to no follow up when it came to the office. I was originally quoted for a job and informed it would be 3-4 weeks. 6 weeks later I had no reply and no responses with a timeframe for this work to be completed. The office could really work on how they manage and follow up with clients because I was very close to calling another electrician. David Moore was sent out to the site with little to no information about the job I had already been quoted for and he wasn’t even told that he would be doing the installation the same day he was sent out. Even after not knowing he was sent to do the work that was previously quoted David was able to reassess the entire situation take his own measurements and get the entire job done in 1 day. What took almost 2 months of follow up phone calls was completed in less than 1 full work day! David deserves a raise and is the sole reason for my 5 star review. When requesting service be sure to ask for David from the start and save yourself from unwanted obstacles that can be avoided. Thanks so much David , you were very appreciated.
This is in regard to the tune up special pricing process only. Their reps Alfredo and Arturo arrived on time and were very thorough regarding going through both outdoor unit, garage unit and finding all potential issues that should be addressed. Alfredo did a great job of explaining to me what was recommended, pointing out the problems so I was able to see for myself.He also made a point of killing a couple black widow spiders that were housing in the outdoor unit. I am now awaiting a quote for the repair of worn parts, and will decide what to do from there.
Robert Washburn
5 months ago
Every thing I needed done was not an issue
With Anthony.
Very friendly and polite repairmen. Shanged the filter and installed a thermostat to replace the one that died.
They did make the situation right. Thank you.I was mislead when sign up for their yearly service. I was told The Yes Man would be able to warranty my HVAC unit if something went wrong. He specially told me that I would have to pay for the labor and the parts would be cover under warranty usually. I had confidence the way the service plan was sold this was the truth. However, today the compressor went out. Another tech came out replaced the unit. I asked about the warranty process, and he avoid the answer. I then told him what the person told me, and he literally said I must have misunderstood him. I did loss my cool on him. I am pretty tired of being lied to by people you are professionals. One of two people lied here. The first person that sold me the service plan, or the dude that just repaired it. I can make assumptions, but in the end the answer is be careful of the path people lead you down. I still am not clear if Yes can handle the actual manufactures warranty or they just said that. The reason is because the repairing tech literally said it would be on the part that would be covered anyways. Again, I lost my cool on him because someone is not telling the truth here and I apologize for that, but if this an OK practice at Yes. It should be changed.After going on the Goodman website and verifying my unit. It does have a 10 year parts warranty. I do expect back a refund for that part under the warranty. Please don't ask me to call you. I have called and left a message and you have my information. A BBB complaint is to follow.
I was recently offered a special to have my water heater flushed. The technician sent to my home was Opio and he was extremely friendly and informative. Opio showed me everything that he was doing and provided recommendations for things I may need to update or change to prevent future problems.
Stephen Maurer
4 years ago
I've been a loyal customer for 18 years. Both Eric and Ed completed the air condition/heater inspection with the quality service I appreciate. When they had completed the system checks they explained what they had found. Many thanks to both gentlemen for their service.
A/C not working during 100 degree week. Called Yes, and Rch came out to evaluate the situation same day. Diagnosed problem, explained it to me in, and showed me the problem. Turns out problem was not A/C at all, but was a major problem with furnace and blower fan. Rich F. provided me with a quote on replacing my furnace.No pressure tactics. Very professional. As a result, had furnace replaced the next day. Everything wnt smoothly and work completed in 3 1/2 hours by two techs. Would recommend Yes, Air Conditioning & Plumbing. High praise for Rich F's knowledge and professionalism. Roger T
The two guys who came and set us up were great and quick and very professional. The problem is we had a possible gas leak about a week after they had set us up with our water heater. Our garage and downstairs smelled like rotten eggs. I called them around 5/6pm on a Sunday On their “emergency line “ supposedly 24/7 and they told me we can get someone out around noon the next day. I said so my wife and twin babies and myself should breathe this in for another 18 hours? They said that’s the best we can do so I called around and another company came out and took care of the issue.They come quick to get your money but not to take care of an issue with their equipment.I’d rather pay another company 3 time what I paid than ever give them another penny.
I am a return customer with both HVAC and electrical. Keith is wonderful and I requested that he be the technician for my latest repair. He is so calm and knowledgeable and like me he pays attention to the little details. I always feel confident and refer blue apple to my neighbors when they ask for an electrician.
Allan Martinet
5 years ago
In July 2017, I had 2 a/c units installed at my home. I also purchased a maintenance contract and Jesse came to do our 1st follow-up service.Jesse answer all my question politely & with understandably answers. He also found 2-3 issues w/ my new units that need to be fixed. I would recommend Yes A/C & plumbing for the quality of products, install & great customer service they have given me. Jesse was the icing on the cake who was most excellent. Thanks Jesse /YES!
YES Plumbing Representative Alex V. was coming to our home to do an annual air conditioning inspection. When he arrived he discovered and brought to my attention that our air conditioning unit had froze up and that the fan in attic was no longer coming on as needed. Because of the age of the unit we opted for Alex to present our options in regard's to a new air and heating unit and we made our choice. The unit was installed the next day. Alex was very knowledgeable, personable, and professional. We appreciate both YES Plumbing and Alex for their help.
Stephanie Prokop
6 years ago
My husband and I were panicked when our downstairs AC went out and it was 113 degrees outside. One quick call to YES Air Conditioning & Plumbing fixed that. Originally we were given a service date 3 days out but after a last minute spot opened up, we were so glad to see our technician Phil F at our doorstep in less than 30 minutes of receiving our callback. He was quick, personable and know his stuff - we were super happy with his service and are happy to be cool again!
Sherron Slack
9 years ago
Mark R was not only on time, he was early for the appointment. He was professional, listened, asked the right questions, had a sense of humor. After using a camera to determine why there was blockage in the pipe leading from the house, it was determined that pine tree roots in the front yard were the main cause of the problem. What I hoped would be at most a 2 hour service appointment turned into a 5 day issue because of needing to dig a long deep trench to reach the tree roots/damaged pipe, then waiting for a rep from City of Las Vegas to provide an inspection and give written approval prior to YES! personnel backfilling the trench. This all happened in the time frame Mark predicted, so all worked out well by the 5th day.
James Marra , was very courteous and professional . I was impressed with his work,would definitely have back in our home. Thank you for the good job
Stephen Marshall.
Adolfo Romero
8 years ago
My AC unit stopped working suddenly without warning as I was heading out for work. It was 100 degrees out side and supper humid. My wife has a heart condition and we have a 3 year old, and dogs at home. I tried to go through my home warranty but the company they referred me to were kind of jerks. Said they could not help me until the following day after 1 pm. My wife and I were frantic. I always see and hear the ads for YES and thought why not try them. I am so GRATEFUL for this company. They were friendly from the get go. The call center was professional and friendly. They got me an appointment within one hour. WOW that was service. The technician they sent was the most friendly and personable I have dealt with in many many years, Richard French was a God send. He did not try to push any unnecessary repairs or extras. This company and service rep get my seal of approval and I will be using them again, and you should also.Thank You,Adolfo A. Romero Jr.
I love this company. I will use them again!! Very great customer service on the phone and the electrician and his apprentice in training were awesome w explaining everything and repairing it. They also did an entire home electric inspection at no additional cost. They gave me the senior citizen discounts as well. I highly recommend this wonderful company. Thank you so very much Robert and assistant.
Robert Brodoski
3 weeks ago
They charge way too much money for too little work and material. Be careful before you call them and make sure otherwise you have a big surprise coming. I'm not happy at all. I feel like they got me in the gut & pocketbook. Ouch, I'm going to have to dispute this one.
Robert Desario
a year ago
Outdoor hose spigot needed to be replaced due to it being stripped , called yes air conditioning and plumbing so they charge you $50 just to come out which is not a problem figuring it would be a minor repair and a 20 minute job to my surprise it was a 10 minute job and they charge me $286 after taking off the $50 coupon I gave them paid it cuz I didn't want to be inconvenienced of having other plumbing services come out but for 10 minute job $286 just sounds like robbery so just want to let you know you should look at other options before choosing yes air conditioning and plumbing as I for myself next time will not be using yes services ever again yes servicemen who came out were professional but the price was not right 👎
This company is fantastic, cane out on a Saturday morning . Had a major water issue
They took care of it right away. Price was high but quality of work A1. Thank you
Very pleased with the professional team we had from Yes. We had a new main line installed due to a leak. They responded quickly and completed the job quickly. As you know we have some of the hardest ground to dig a trench in Vegas (Caliche) and the heat was over 100 degrees. The yard was put back together and you can't even tell it was dug up....I have a small yard with rocks & plants.
Kyle was very thorough and professional. He was able to work around some challenges and over come them. Great job..
Extremely overpriced! My husband and I were removing a kitchen faucet and we could not get the last nut that holds the faucet to the sink off. We called Yes and had a tech come out to see if they could help. The tech had to saw the faucet off....took all but 10 minutes. That was all the work that was done and they charged 166.00! We spoke to the office and were told that was labor!!!! And also that was their corporate pricing. No help whatsoever. First and LAST time using this company.
Charlotte Jensen
4 years ago
I needed a fluorescent light in my bathroom replaced with a LED light. The quote was reasonable. The electrician completed the job expertly and showed up early. I am happy with the service I received from Blue Apple Electric, will use them again in the future.
doris truman
3 months ago
I thought the work was nicely done, however when visiting the website I saw a $1000.00 coupon and when I called about it no one had the courtesy to call me back after spending 15,000.00 on an HVAC unit. Whether yes or no a call would have been nice. The actual workers did a great job. 1000.00 would have made a difference to me. Or a courtesy call.
They were able to repair the unit quickly and at a minimal cost
Jennifer Thomas
2 years ago
Bill is excellent at his craft. He came in and completed the project swiftly, with high quality. I appreciated his professionalism, and his excellent customer service skills. Definitely recommending him to others.
Douglas Kirk
7 months ago
I will use this guys for all my electrical needs. David is very nice and does great work!
murray stravers
11 months ago
Chris Ivory was the technician I had at my residence. Chris is professional, punctual, personable, knowledgeable, fair, patient, and has high ethical standards. Chris takes the time to explain his work to clients and is transparent about what to expect and the costs associated with each job. I haven't met any of the other workers for this establishment; however, I can tell you that Chris puts a very positive light on this company. Chris is definitely management material. One thing to keep in mind is that the prices are a bit high; however, at least in my case, knowing that Chris will get the job done right gives me peace of mind.
This guy, Chris Williams, is absolutely horrible. It seems to me that he and/or the company he works for try to take maximum advantage of every customer and every situation. I just had a new HVAC system installed. Not knowing how much something like this should cost going in, I trusted Chris to quote me a price comparable to what any reputable business would give. After agreeing on the price and commiting to the financing, I was actually able to obtain several estimates for the same exact job from companies both where I live (Los Angeles), and where the work was done (North Las Vegas). I was beyond shocked to find that not one of the estimates I received was EVEN IN THE SAME BALLPARK OF THE PRICE I PAID! I got no less than six estimates ranging from $5,700 to $6,200. So let's say that the job according to these estimates should average out to $6,000. The forked tongued Chris Williams and Yes Air Conditioning & Plumbing's price that I actually paid? NINE THOUSAND DOLLARS!!! Look, if a job costs $6,000 and you charge me $6,500, OK, no big deal. At least it's in the same price range. But if a job costs $6,000 and you charge me $9,000, that's a HUGE DIFFERENCE. What a ripoff! And not only that, but when out of frustration with their price I ask for a breakdown of the cost so I can see where they are coming up with such an outrageous number, I'm told that THEY DON'T BREAKDOWN OR ITEMIZE THEIR PRICING!!! WHAT? How is a consumer supposed to know what he's paying for? These idiots at Yes, and especially Chris Williams, are complete crooks and will take you for as much as they can possibly get! The system works great and the installation went great. But charging me 150% of what ANY OTHER COMPANY WOULD HAVE CHARGED is simply bad business. Chris saw that I was in a desperate situation and took full advantage of it. My mom is 73 and can't live in Vegas without air conditioning. I live in Los Angeles and had a very limited time to get the HVAC unit installed. Chris Williams recognized these factors and screwed me, but good. These guys are crooks. Save money by choosing ANY OTHER COMPANY BUT THEM!!!
I would highly recommend Wes!!! What a great guy. He was easy to talk to and no BS. Straight up guy. Blue Apple has maintained my AC/Heating for two years and so very pleased withis team. Thank you for being one of the honest ones!!
The Tech Richard was very patient with me, knowledgeable and professional. He explained everything to me in a way that made it easy for me to understand my problem and made recommendations to best solve my heating issues. Highly recommend!
Brandon was an excellent technician and I really appreciate his on time arrival and expertise. My ceiling fan is working well with the new remote and he even got the squeeze to go away. Thanks for a cheerful polite professional.
P. Elaine Smith
8 years ago
Jun A. was the specialist assigned to inspect my AC unit. He arrived on time. He was courteous, knowledgeable and informative. He answered all my questions to my satisfaction. He also explained the program that would allow me to get regular inspections during the year. I greatly appreciate his thoroughness in explaining how to keep the unit functioning with regular inspections and changing of the filter. I am well satisfied with the service and the Specialist. I would request him again.
Ernest Lewis
6 months ago
They did a excellent job but quoted was different then was said before job
Fast response, and knowledgeable techs. Customer service is always top notch. Thank’s YES!
Technician and advisor arrived on time, introduced themselves and reviewed the processes they were here to perform. Upon inspection of my water heater, Mark noted a leak that apparently had been there for quite along time considering the chemical/water buildup on the pipes and on top of the tank. He took a picture to show me what was wrong so I was then able to make an informed decision regarding what replacements I needed. Everything was outlined completely and if I had a question, Mark was able to show me and re-explain. Other issues were discovered and I decided to have all the necessary improvements done. He was thorough, respectful of my property and very professional.. I would definitely recommend this company for heating, air and plumbing as I also just had my heating/air conditioner replaced as well (MY HOME IS 22 YEARS OLD)
Today I had my heating unit inspected by Alex V. I got a call from the office letting me that know Alex would arrive toward the end of my two hour window due to repairs his current appointment needs. No big deal comes with the territory, so Alex shows up fifteen minutes before the end of my two hour window with a very pleasant personality and ready to work. Alex begins looking over my heating unit noticing the age of the unit and the lack of maintenance it has recieved on my part.Alex informed me about the benefits of upgrading to a newer unit in comparsion to my twenty two year old unit in a straight forward manner which anyone should understand without the sales pitch. After Alex cleaned up the heating unit electrical components I started up the unit for a test run. Once the unit started up Alex noticed that the motor was very loud for what he was use to hearing with his experience and knowledge of working with various heating units. So I explained to him that I thought it was normal based on the age of the unit. However I explained to him it was not the noise I was looking for his opinion on.So I decided to replace the heating unit motor without any pressure from him to see if the motor is causing the noise that I hear from time to time. Of course the unit didn't make the noise when we was looking over the interior components. Oh well I got lucky and Alex found a motor in town, but it is Friday after 3pm and the store is off the I15. Yeah so the two hour window for his next appointment will be extended, but you never know what you will find once you start tearing into appliances.So Alex made it back with the correct motor and professionally installed the new motor. Afterwards he cleaned up the work area and properly placed the panels back on the unit. Everything was clean and quiet except for the burner doing its job. So that was my inspection and service repair for my heating unit. I appreciate Alex V. attention to detail and workmanship, so for my AC/Heating inspection or repair I will request Alex V. the next time. Thank you
Douglas Kealoha
2 years ago
Would've given 5stars if it wasn't for the service/support with the call center. Technician (Chris) arrived, worked on the issue and resolved it while updating a few extra deficiencies. Knowledgeable and friendly techs that do a great job.
Edgar & Blue Apple Electric did a great job. A call ahead was provided before arrival as promised. Edgar arrived on time, assessed the situation, provided options and necessary information for the repair. I would most definitely use Blue Apple again
Andrea Goodwin
a year ago
This organization is the most communicative of any, as an older person, I have seen in Las Vegas. They call to let you know what they are doing snd when, they keep you posted as to what is happening and they talk to you about what they’re going to do and have done and ask for your input. To someone in a 55+ community that is everything as we are very often old school. The professional who handled my situation was experienced knowledgeable willing to advise and a gracious guest in my home as he performed the services. I have not always found this to be the case but with this Mr. ‘Shannon’ I was completely at ease.
Robert Wandel
3 years ago
Excellent, friendly technician. He arrived on time and was able to quickly diagnose and fix my problem. He let me know about an annual maintenance plan but didn’t push it like an annoying sales person. I really appreciate that. I will definitely use Blue Apple Electric again.
Monica Grosson
6 years ago
Home Depot sent out a local HVAC company (Yes! Air conditioning and Plumbing) to do a consultation for a mini split ductless air conditioner for our master bedroom which is the hottest room in our home. The consultant (Vince) that came did a thorough evaluation of our home and suggested that a mini split would not be the best solution. He offered 7 other options and varying price points and explained how each would improve the issue and what combinations of the options would be most beneficial. He even came back a second time with an installer (Zach) to take a look at the our tight attic space to ensure the work could be done and the price quoted was accurate due to the extra labor involved in the tight work area. In the end we chose to upgrade the attic insulation and add a return vent to the room to suck out the hot air that gets trapped in the dead space due to the vaulted ceiling in the bedroom. The insulation alone has improved the temperature in the house both upstairs and downstairs dramatically. It's hard to tell how much the added return vent is doing since the room doesn't get nearly as hot as it used too despite having 100+ degree weather already. By using the suggested options, I saved over $7K and I am beyond satisfied with the results!
The ofc contact personel were very polite and efficient. The tech was ontime and discussed what was working correctly and incorrectly. Fixed the problem quickly.
Joseph Coleman
3 years ago
I obviously had an issue with the electrical portion of the home. It was the most simple fix and it kind of frustrated me that I even had to call someone out to look. Needless to say, it was done in a matter of a few minutes. I will not go into the costs of what they hit me for but I can say, they could have done some pretty good damage if they wanted to. They were more than reasonable. While they were out, they showed me that they could get a dedicated power source for my needs in the garage and I gladly had them do the work at again, more than a reasonable cost.The level of professionalism was stellar. I couldn't have been more happy with the individuals they sent to our residents. They pretty much had me from the get go though. I used Home Adviser. Before the screen even loaded to show me options, I had a call coming in and it was of course Blue Apple Electric phoning in to setup a time for their service technicians to come and evaluate the situation. That alone got me to cancel out any other options to go from and I am glad I did.All in all, this is a company I feel completely and truly comfortable with and would recommend them to anyone in the future. In my opinion, any business may specialize in an industry, but every business out there is in the business of customer service. These guys have it down for sure!! Thank you for a job well done. I hope I never have to see them again, but if I do need someone, it will be them without question.Thank You,JAC
Allan LaRuffa
3 months ago
Rich did a great job in solving the problem I was experiencing. Explained everything in detail, very professional and kind person.
I would highly recommend him and Yes
services.
Fernando G. was great! Showed up on time and was very knowledgeable and professional. He addressed an existent issue that has been looked at before, and put me right at ease that this issue could be controlled for years the less expensive way around, as opposed to spending a small fortune and digging up the inside of my home. I highly recommend Yes and their employees.
Doreen Thomas
5 years ago
Josh has been to my house before. He is cheerful, pleasant and always willing to answer questions and help with any concerns if there are any.Thank you Josh to you and your associate, didn't get his name but he was very nice too.
ArnoldTrippel
7 years ago
they were helpful and have good manners, friendly and always happy doing their jobs with smile on their faces, always on time, and call you they are coming. Great job guys mostly, Cris William he made me apply for Home Depot just like a click of the mouse done...
Very responsive and knowledgeable staff, however this company takes advantage of people in a crisis. I was given a quote for $1499 to repair one pipe that is accessible without any labor, considering I have a huge hole in my ceiling from a washer leak, and a new drain pan installed. I bought all supplies for less than $100 and paid a plumber $132 for labor.
I have conducted business with this honest company in the past. Our water heater did not break, pilot light just went out. We didn't have any hot water and Blue Apple came out within couple hours after calling them. It was a simple fix, but Joshua, the technician took the time to answer our questions and gave us some helpful advise. l will not deal with any other company except Blue Apple for their fast service and they also gave me a discount! Thanks, Blue Apple!
Shirley Miller
8 years ago
Phil is very experienced, knowledgeable in his line of work and a fine representative of Yes company. He performed his inspection of the AC system in an efficient manner and then spent a minute or two explaining to me the operation of the system and how to check the system to determine if it was going to fail on a near term basis. I appreciated his input and will recommend him to any of our friends.
Maryann Moretti
7 years ago
Rick was excellent. He understandably explained everything and options available. We went for a new water heater which he installed quickly and with great care. His clean-up was impeccable. I will definitely ask for Rick if new projects present themselves. Plus VET.
Been doing business with YES! For a few years now and they haven't disappointed me yet. They give you a time frame for arrival and have been arriving in the first 30 minutes of the time slot. Today was the heating inspection done by David C. Who was very professional and friendly took the time to explain what he was doing throughout the inspection. He didn't try to sell stuff he did give suggestions to have done over then next few years. He was clean didn't and wore booties so the carpet stayed clean. I had them here a week ago for an emergency water heater blowout and they were here maybe 15 minutes from the time I called and had the this installed very quickly and cleanly. They even cleaned the garage floor the best they could after the flood. I HIGHLY recommend you go with YES! Air Conditioning & Plumbing they will not disappoint you!!!
David, our YES Service Specialist, thoroughly checked out our heating units and successfully fixed the burning smell that came from the upstairs unit. David answered my questions and was very respectful. I would gladly use him again should the need arise.
Jason Anderson
4 years ago
If you want to overpay drastically then Yes! is the company for you. I've never seen a technician sweat or get dirty. They also always have perfect hair. The technician showed up to my house, looked at my unit, and I mean looked, didn't physically inspect anything or try anything, and then told me I would need a new unit for almost $8,000 on a townhome lol. I called a different company and they showed up and replaced a part for less than $300.
Mike made me feel safe, and Rick proved to be highly, highly skilled. I had a nightmare on my hands that was terrifying. When I need to call a plumber again, I just wish it were possible to specifically request for these two again.
Vladimir Jikh
3 weeks ago
It was glad to see very polite and professional people in my house
Masayo Taylor
6 months ago
Anthony impressed me with his perfectionism and responsiveness. He went to two stores to find the electrical box deep enough to house GFI. He insisted GFI for the new outlet to install a few feet from the shower. Job well done. Now I have a new outlet a few feet from the shower for a space heater.
Excellent service!!! I was referred to Yes by another plumber when he was unable to install a water heater specifically designed for condos. Yes contacted me the same day and the water heater was installed the very next day. I was called 30 minutes before the technician arrived to let me know he was on the way. I received white glove service. My new carpet was covered with plastic and he used covers for his shoes. The work was completed efficiently professionally. Including a full explanation of the work performed. The technician was knowledgeable, courteous, professional. I highly recommend Yes for all plumbing matters and will most definitely call them again.
Destynn Reigneer (Sean)
a year ago
The website is bad, not with the times. And never got contacted back all day, actually ever. I even got an email confirmation that I will receive a call. Sad part is I've used them more than once and that's why I tried to use them again. First time I've had this problem with them. Contacted the other guys and had service the same day... I guess Yes is a No from now on.
The young man was very polite and knew his job. I was under the impression that he was also going to look at the heating system as Karl had indicated, in addition to putting in the filters. He said his work ticket stated just putting in new filters. I was disturbed that although I had already paid for an annual checkup on my heating and AC with a credit card over the phone, plus the $29 service call, when I gave him my check for the filters, he had to look at my driver's license and also check my credit card that I had given to Karl over the phone. I felt this was an insult and unnecessary. Poor customer relations for the company. The serviceman did his job in a timely manner and I appreciated that.
I had a shut off valve under the sink begin to leak. While trying to repair that, I had to shut off the water to the home, and the shut off valve was in the garage. The home is 17 years old and the valve has never been off. I repaired the shut off, and went to turn the water back on, and it would not work, the valve became stuck. I called YES, and they arrived in an hour. He checked the shut off valve and said I didnt fix it right, and wanted 192 dollars to fix it, and then checked the shut off valve in the garage. He said it needed to be replaced, and wanted 288 dollars for that. I needed to get the water back on in my home, so I said ok. Both these jobs took an hour, and cost me over 500 dollars.While they did come out when I called, and did a good job, the prices they charge are outrageous. You should find another company if you want to avoid getting ripped big time.
Emmett Morgan
6 years ago
We got the special deal Tune up through Home Depot in Las Vegas, and of course it is an opportunity for Yes! A/C to find repair opportunities. That being said, they did a GREAT job for a discount price. We got technician Jesse Avitia and he rocks. He was trailing a trainee - Byron, and they were both very professional and friendly. They wore the booties on their shoes while in the house and were super respectful of our home. I followed the guys around and they were glad to chat with me and teach me anything I wanted to ask about. I watched them through the whole process and asked any question that came to mind - and learned so much about my A/C units, how they work, and smart ways to maintain them.I know that so far this sounds like a kiss-ass fake review, but I'm just honestly a dude who bought a house last year and new to the A/C maintenance game. Jesse was everything you could hope for in a repair guy, he said he has 11 yrs experience and I wouldn't doubt it. He appeared to confidently know his business. The guys were able to show me the capacitors that were starting to run low as they deteriorate over time, detect low coolant in one of my units, and show me the replacement motor and shoddy wiring done by previous repairs.I certainly recommend getting this service done, especially through Home Depot for the discount price. It's like less than half the price of a normal Tune up/Inspection, and with two separate units it made a big difference for my pocket. I'm not sure if Home Depot subcontracts you to Yes! A/C every time, but whenever you're doing your scheduling, find out and see if you can request Jesse A.
Josh came out to look at and service, if necessary, the furnace and air conditioning units. Everything was found to be in perfect order as the unit is just one year old. I expressed that the new unit has also cut my electric bill in half from previous years with the old units.Josh was very professional, friendly, and courteous. I appreciate all of the service I received and give him a definite 5 star rating.I will continue to use Yes! for all my plumbing and air conditioning needs.Thanks again - K
Audie Bible
11 months ago
You guys wanted to charge me $16,000 for a replacement system and when I said no they went down to $10,000 when Gunny's charged me $7,300. These thieves aren't allowed anywhere near my house.
Martin was very friendly and communicated all information of what he was going to be doing. He covered with plastic under all ducts he was working on. Plus cleaned up and vacuumed all the areas when finished.Anyone needing ducts cleaned will be very pleased 😁To have Martin's do the job. Thanks again.
I previously used Blue Apple Electric, and learned that it was recently acquired by Yes! Over the phone they mentioned both companies and told me they had formed a partnership. Then when someone came out, they were in a Yes! truck and uniform, and almost tripled the price Blue Apple would have charged.I am familiar with Yes! from another quote I got from them. Though their employees are professional and do a good job, their business practices are not completely honest. They try to upsell or get you to add on a service you did not request.I gave them a second star only because they appear to have kept on Blue Apple employees, who are good people and just have to make the best of being part of a changed company. If I knew Yes! was sharing the profits of their increased prices with their employees, I might reconsider the high prices.
Charolette Eggleston
5 months ago
I'm happy with the work YES air conditioning and plumbing did installing my furnace and central air. It took a team of 3 men who completed the removal and installation in less than 4 hours. It was like they were never there! Charles Venniro is very knowledgeable and educated me about name brand equipment. Make sure you know what brand you are getting before you buy but you don't have to worry about YES!
My garbage disposal was clogged. Call YES and asked for a price quote. They said not possible to give a quote until plumber comes out. Appointment was scheduled from 2 to 4. Didn't show up until 5:30. Without doing any investigation, quoted me price of $195 to fix the disposal. Had they told me that over the phone I would have called another company, Paid the service fee and told them I would never use them again.
FiltrationSystem!!I wish I could give 0's!!!!!! I was told if we purchased their water filtration system it would stop calcium build up in our pipes, but we were also lugging Arrow Head Spring water to drink 100.00 a month. We were told the water would be Cleaner than the Arrow Head Spring Water. Also we would no longer need to buy Salt for our water softener, the price was high but he assured us we were buying the BEST! No more problems. After he installed it, the taste did not taste good! He said give it some time, you'll notice the difference. Not true! We continued to drink Arrow head spring water. I called a water company they tested the water. It was in the 800 range off the charts for things in the water. It had all sorts of things floating in it! I got sick knowing I didn't want to seem skeptical and made coffee with it before being tested! I called and told Sandra their secretary what it was like. She assured me someone would test it. She sent the same young guy that sold it. I said where is your test kit. He said they don't have any but insisted the water was good! I sent him to get one. He came back with chlorine test drops. He said see its clean. Cleaner than that Arrow Head Spring water you're buying. I said well I'm not convinced. So you maybe be hearing from me. I called the water company that tested it for me. He came out. It went down a little on the scale, down 100. It was still in high 500's. I have a reverse Osmosis at my kitchen sink. I was told by the man that tested it don't drink the water from the $ 7,345.00 filtration system. Drink it from the Osmosis filtration that registered at 38! Clean water!. I called the Sandra again frustrated anger, she said I'm sending someone to test it. I said dont send the same guy. She sent him again! Today! Along with his back up another man. I told my husband he's here. He was angered and told him you lied to us. You said it was as clean as Arrow Head Spring water. He swore he never said it but that he said it would stop build up of chlorine. He lied to our faces!!!!! True it may protect the pipes from build up but lied to us about it being clean as Spring Water Which is what sold it to us! I called and left a message for Sandra. You Did it again I said! Sent the same guy and another man. They left! Knowing my husband was angree! They didn't test the water! She called, said you insulted our men!you didn't let them test, You get a lawyer ! you tell the News! You tell anyone you want but dont call here ever! So I'm taking her advice. I'm waiting to hear back from an attorney and I have a list to notify. $7350.00 is no joke for being told we were getting the cleanest water! Stay far away from this company!!!! Take heed! They take advantage of everyone.!!!
Excellent service. Technicians arrived promptly and were extremely knowledgeable and professional. Also, the front office staff was great and able to fit us in quickly. Office staff also called to confirm this am and notified us of the technicians arrival time. All in all a very positive experience.
April Ortega [Berkley ES]
2 years ago
Bill with Blue Apple Electric did an amazing job installed my Crate and Barrel Pendant Lighting. My outlet was not made for lighting, it was actualy made for a fan, but Bill was able to work around that and get the job done. He was very efficent in his work, he did not leave any scruff marks on my ceiling like other installers have in the past. Thank you, Bill! I am looking forward to having you come out and install my other lighting!
Anne Monterio
8 years ago
Daron B installed my master bath sink faucets. Excellent job. Very professional, very personable, very knowledgeable.Mark R, supervisor, laid the groundwork and then left the installation to Daron. Mark provided significant feedback about next steps that I might need to complete my basic plumbing issues.I'm most appreciative of what Mark and Daron did, and what Yes AC & Plumbing has provided so far.
Eli Jenkinson
2 years ago
After hearing about my neighbors AC go out, I thought it would be a great idea to have my AC unit evaluated, especially since my wife and I were going on vacation and needed piece of mind. Gabe was very responsive and came out to inspect the AC. Gabe is a consummate professional. He takes pride in his work and I can see why he has such a great reputation. Lucky for me, all my AC really needed was a good cleaning and a new contactor. Gabe treated my AC like it was his prized Lamborghini and by the time he was done, it looked nearly brand new, even though it was over 15 years old. I would definitely recommend Gabe, and Blue Apple Electric, Air, and Plumbing for your needs. I will certainly give them my business when the time comes again.
I was so impressed with Martin, he was on time, told us all he was going to do to clean the ducks, then was soooo very neat about all he did I could hardly believe it, did such a fine job, then did just as good a job in the clean up after. Will use Yes again and will for sure request Martin, thank you thank you
Charlene Desario
2 weeks ago
The service was great , but only need RO system filters changed under my sink and I felt the price was to high.
Joshua was here for my hot water heater. He was GREAT! Thanks!
Phil was here for my A/C tune up. He was also GREAT. Thanks!
It is nice to see such pleasant, professional, knowledgeable, clean technicians. Keep up the good work!!
jim white aragon
6 months ago
Awesome!!!! Highly recommend. Aaron Jenkins and Ivaylo are both professionals.
I have been a customer since they acquired Temprite who installed my A/C & Heating unit 6 years ago. Blue Apple has been very responsive and always sent competent and friendly technicians. Today Chad arrived on time and went through full diagnostic tests in my presence and performed the required replacements with deliberation. I expect to see him again in the Fall for the heating inspection.Blue Apple is not inexpensive but they are responsive and competent, and I trust them. I expect I will continue to be a loyal customer.
Very sleazy. Do not trust them to provide service in good faith. Charged a fixed income senior over $2,700 for a water heater replacement that had to be redone because the work was performed before water damage was fixed. Did not provide a line item invoice for services rendered. Would not recommend.
This business is the best in the valley. I had an outdoor project that required multiple days and this company was professional from day 1. Every electrician who was here was friendly and professional. Price was on point and work was highest quality. Highly, highly recommend.
Blaire Simpson
4 years ago
Can't say enough about Robert and Mat. They were great! There was some difficulty installing one of our outdoor fans and they worked it out, didn't leave until the place was cleaned up, old fans removed and they had gone over everything with us. Cadillac service!
Malgrim Bluesummers
6 years ago
I am happy on how the visit went. They called an hour prior to verify that we were home and on their way over.Josh was very polite and friendly. He did our maintenance in good time and let us know about some preemptive measures we should take. He wasnt pushy about it thankfully, so I was appreciative about that.All in all, It went well on my end and have no complaints. Thanks for your service guys and thank you Josh.
James Hartzell
2 years ago
Kyle was excellent in all the service to find my leaks and replace the worn out shut-off valves in my kitchen. He was very professional and personable, and explained everything he was doing each step of the way, which I greatly appreciated. Highly recommended.
Alex V was great. He was on time and quickly assessed the problem with my A/C unit. He had to leave to pick up a part and was back earlier than promised. Would definitely recommend.
Caroline Kwak
2 years ago
I’m so glad we went through the Lowe’s program to get our water heater installed through Yes! Plumbing. I was skeptical of Yes! Plumbing because of the negative reviews on Yelp but I’m so glad I gave them a chance.The team (operator-> dispatch-> estimator-> plumber) was professional and were in communication throughout the whole process. Our water heater went out a few days before and I had a local company come out but they were really pushy and a little bit sketchy.Fast forward, Yes! Plumbing was able to come out first thing in the morning and take a look, gave me an estimate and had the plumber out a couple hours later and took care of everything. It was super easy. Also how knowledgeable they were about what they were doing made me feel comfortable.Ed was our estimator and gave me a straightforward estimate and explained what the plumber would be doing. I felt safe knowing that the first in-person contact I had with the company knew what he was doing, so I felt safe to trust the rest of the process.Kyle was our plumber. He was knowledgeable and friendly. He also took the time to explain to me what his plan was and executed everything in a timely manner. He also took the extra time to explain to me with additional questions I had about another project that I was thinking about doing.Thanks Yes! Plumbing for a pleasant experience! I’ll definitely be asking for Ed and Kyle again for our next plumbing project.
Richard Wood
10 months ago
He was on time and communicated well. He had to get some parts from a hardware store and went into the attic for a bit. He asked where I wanted the lighting installed. We talked about options and he was easy to communicate with. Looks great and of course there’s way more light where it used to be dark. And he cleaned up after which I appreciated.
Albert Garofalo
5 years ago
Erika was prompt in setting up the appointment the same day. Brent arrived within the allotted time. He fixed the problem quickly and satisfactory.
egg plumeria
10 months ago
Great customer service. Technician was thorough in troubleshooting the mysterious wiring of my house.
Very Professional!!! Everyone from the sales team, installing, and final repairs have been great! All the details were clearly explained during our purchasing and all of our questions answered. The install team was one time, polite and very professional. Finally the man that fixed our attic access was great too! he made the access look better than what it was before! I will definitely us YES! for all our air conditioning needs!!!
Salvador Martinez
11 months ago
The Yes employees came out checked out my A/C system and 10 mins later a supervisor also showed up they where nice at first after they heard I wasn’t prepared to spend a lot of money at this time the employee in front of supervisor said so why did you have us come out and waist our time very disrespectful he apologized and they left I got a different company to come out the quote was $4000 difference the Yes company employees lied about burnt items they are not to be trusted
Laurel Sholing
8 years ago
The technician, Alex V., was courteous and professional. He explained what he was doing and went over the repairs that needed to be done. He completed the inspection and repairs in a timely manner. I would definitely recommend Yes Air Conditioning to others.
Great customer service and quality work! Someone came out the same day we called and they explained everything to us and even worked with us to not install anything which was unnecessary saving us money and time. They worked quickly and everything they fixed works wonderfully now! The work done also looks very nice. We will definitely be using Yes! again as well as referring to other people.
Alexander Maldonado
a year ago
I will definitely use these guys again. Very professional and respectful. Show up on time and clean up after service.
This company tried to charge me $900.00 to take out old faucet and put in new one. Said I needed new valves under sink. 2 hrs later my son in law came over inspected the valves nothing wrong with them . He removed old faucet and installed new one no issues. Very unfair price tactics paid the $49.00 call out. And sent guy on his way
Chris Hall and Joe Dolmant were out today and provided excellent customer service. Both were very informative and knowledgeable and gave me some very good information regarding their services. Chris showed me how to clean my disposal which was very helpful. I highly recommend their services, Thanks again Chris and Joe.
Michael Perkins
4 years ago
As always, we are always pleased with the service we receive from Yes AC & Plumbing. Jennifer was very polite in advising us the their technician was on the way. Josh arrived right at about the time we were told and, also was very polite, efficient and professional. Josh explained everything in terms we could understand. As long as Yes keeps employees like them on the payroll, we'll always be loyal to Yes AC & Plumbing.
Mark Handelman
8 years ago
Alex serviced our office building and was professional and courteous! He arrived on time, and performed the requested service in a timely fashion. I would HIGHLY recommend Alex for your cooling/heating needs. It's not often you receive such customer service these days. Alex is first class!
Linda Shawhan
7 years ago
Excellent service. Felt confident that Josh T. knew what he was doing and he explained everything in detail. He was thorough and polite. I would recommend Yes Air Conditioning without reservation.
Blue Apple showed up the day I called! They were professional, honest, and gave me several options. I really appreciate excellent service!
(ALMOST 11K DOWN TO 126 DOLLARS) I had this company out to my house a few days ago because I thought my AC system had died. I called to have someone come out and quote me for a new system. That night before they came the next day my system came back on oddly. So that told me maybe it just needs repair. The next day a rep came out and quoted me a price for a new system as I had requested. While talking with the rep I asked to have a technician come out to perform a diagnosis due to the system coming back on the night before but not working again today. He then set up for a technician to come out. When the technician came out I told him a friend of mine who is also a technician told me it may be a compressor issue and thermal overload. I did this to try and give him a start point from another professional who had only made a guess based on what I had told him. The technician then goes to my unit and did a test and then said yes your compressor is out and you have an R22 system so you have to replace it all. He never checked anything else with the system. I then called another company for a second opinion. This technician was very thorough and performed a proper diagnostic. It was discovered I had a bad switch in my attic and I needed an electrician. I had that repaired and my AC is on. This company did not provide quality service in the diagnosis aspect of this interaction. I do not trust this company and I do not recommend using them. I went from an almost 11k fix down to a solution that cost 126 dollars all due to proper diagnosis.
Showed up on time. We’re very nice and explained everything. Work was done in a timely manner and correctly.Kyle was excellent!
tara pushkin
9 months ago
Joseph came out to home and was honest and polite. I had called many different plumbing companies and they were the only that responded and sent someone out very first thing in the morning. Unfortunately, my water heater needs to be replaced so have to go through my warranty. I wish it wasn’t such an expensive job because I would use this timely company. I plan to call in the future.
Martha MacIntosh
3 years ago
I like dealing with Yes! Air because their technicians are very good at what they do, they are punctual and very neat. Darren, D'Angelo, and Mark were here yesterday for plumbing and air unit checkups. Great guys, personable, polite, just very nice guys. Recommend.
davebartlett100
9 years ago
Awakening in the morning to a wet floor in the master bathroom prompted me to contact Yes! Plumbing which I have used for the past several years. They realized the urgency of my problem and sent out two servicemen, James Insley and Mike Bissell, who arrived within one hour of my initial contact. Both were in clean uniforms and presented themselves professionally and courteously. The put on their booties, proceeded to the problem toilet. After the inspection and diagnosis, they gave me an estimate of three different options of resolving the problem After selecting my option choice, a new toilet was installed. Their work was performed in a no mess manner and was completed in a timely fashion. I would recommend Yes! to anyone who has plumbing or air conditioning needs..
Tony and Chris diagnosed a water softener problem quickly, and solved the problem.
Yes Air Conditioning is awesome. They are Fast, Friendly and Honest with very reasonable Prices. Ask for Richard French, Very Knowledgeable with complicated systems like mine. I had other companies take a look at it and they gave up. Rich stayed on the project, communicating every phase and was a pleasure to work with.
Chris and Jason were awesome. We ended up going with another company only because YES didn't include the concrete for the huge job we needed done. It was a big mistake and we should of stayed with YES. Remember, cheaper isn't alway better. I'm rating them a 5 star just because of the great service that was done by Chris and Jason.
I was super scetical in the beginning to use yes after a nightmare with Cool Air Condition & Heats dishonesty. This company attempt to pull a fraudulent stunt. However I was satisfied with the entire outcome. The service was super professional, very honest no hidden charges no attempting to take advantage of me and my desperation to receive air in mid-summer. Joe was superficial and dedicated to assisting my needs and that was a lifesaver. Very on point and knowledgeable. Now this is the way a company should be ran, with honesty and integrity. I will not use any company other than Yes for my air conditioner needs. Stamped Certified !!!!
I needed some help with a problem toilet. Looked online and found Yes Air Conditioning and Plumbing. I had used them for something a couple of years ago, not sure what. Through a chat from their website I was immediately connected and within 30 seconds had an appointment in a couple of hours. Chris and Jesse showed up and went right to work. Within a couple of minutes it was clear what needed to be done and the job was completed within about 20 minutes. It's nice to work with a company that is so accessible and professional in their work. Thanks also to Dena who made the appointment.
Richard Becker
7 years ago
When we stopped using Yes! for plumbing, we stopped having plumbing problems!I wish we would have cancelled air/heat inspections too. The best air/heat unit on the market that Yes! installed only two years ago cost $395 to repair this year. Heck, we didn't even get a discount on the repair despite having a service contract with them for 20 years. Never mind what their website says. Everybody pays it! demanded our technician, meaning the diagnosis and repair fee.That wasn't the worst of it. The most unforgettable part of the visit was when the technician discovered we might another company to service our repair, he suddenly insisted it wasn't safe to leave overnight. When I asked him why it was safe to leave a few minutes before, he I donno. That's the way it is! It's a safety issue and I have to remove the part! ... Maybe because there was nothing wrong with it or the last inspector missed something? Who knows? Avoid!
Tammy Bradley
4 years ago
Matt was extremely professional, efficient and highly skilled, being able to troubleshoot and fix the problem for us in within an hour. I highly recommend Blue Apple Electric and will definitely seek them out when another issue arises.
BA Jackson Johnson
7 years ago
Mike R was amazing. Very dedicated to customer service. Friendly and curious and knows what he's doing. Did a great job. It took longer than expected and he keep such a great attitude about working later than anyone expected. YES hires the best people and obviously does training. Good job.
Extremely disappointing, very expensive but without premium care or service, customer is not always right, just avoid. Read below if you need more context:Hired Blue Apple to install exhaust fans in very small bathrooms for $620.00. During the ‘consultation’ I wanted professional advice on which kind of fan and entrusted them to select a fan than was a middle-of-the-road solution to pump out air/odor from both bathrooms. The fans they installed are some cheap and do not rid the bathrooms of any condensation from the shower which is really what I needed them for.I even had a follow-up appointment where another technician came out to my house because I said that the fans weren’t pulling out any air and he said that they turn on and he doesn’t see a problem. The fans turning on was never the problem, it’s that they don’t move air. His solution was to pay to have new fans installed. Why would I pay the same company twice when I have zero confidence in their abilities? Unluckily for them, I have a ton of electrical work that my house needs and have friends all moving into homes across the city that I will tell to avoid this company.Basically, their solution to my problem was not a solution and their customer satisfaction is nonexistent. Not to mention, after paying a premium for these fans to be installed (which was truly my mistake), I expected them to work properly and for the two guys who completed the job to at least clean up the insulation that fell out of the ceiling.Sorry guys but you really dropped the ball and lost any future business I would’ve pushed your way. Customer service is still important and you are in the business of providing solutions, which in my case you did not do.
The $30 service inspection and water heater purge is worth it, but they are otherwise extremely overpriced. Wanted $6500 to replace a main water line, but found a different company that charged $1900 with a 20 year warranty. In other words, very beatable prices.
Susan Richardson-Kaumans
8 years ago
I was very pleased with Joe Q! Friendly, (even with cats!), efficient and, as in previous experience with other Yes service men, willing to go the extra mile. Accurate evaluation of a situation which has plagued my home since we bought it 20+ years ago and able to give FREE advice on solutions to make my living situation better. Both the plumbing and A/C sides of the whole company are very reliable and well informed. Little tweeks are not above them to fix on the spot and as a wife without a DIY husband, I thank the good Lord above for those little fixes I don't have to worry about!!
Renza Stingley
11 months ago
I didn’t get my service man’s name but, he was very informative, patient, fast…excellent service
Do NOT use this company.I called them asking if they offer filter swap. I explained I provide the filters and didn’t need tune up.I got their offer in the mail stating $49 for the service.The woman answering the phone stated she can absolutely get this done for me, total final price $49.The technician however charged me $98.When I asked next day why they charged me twice, suddenly they claim that I EXPLICITLY REQUESTED tune up.Again, claiming they allegedly have recording of me stating I requested tune up. Never happened. I said I do not need tune up, again the only thing I ever needed was the filter swap.I also have the conversation recorded on ring camera so I have my proof as well.I again told this to the technician personally please filter swap, that’s my reason for this service call.Then when I complained, their alleged quality manager who was beyond rude, raising voice at me, and then of course hung up when I kept stating what service I requested, said she will fight the charge.Okay. Well good luck with that.I have my proof as well, service was supposed to cost no more than $49.If you want to get scammed, go with this company.Dealing with them is absolute nightmare.
Hollie Salamone
5 years ago
I could not be more satisfied with how professional and expeditious this company is! From Sarah in the office to Alex V our tech...our A/C unit went out and a different company refused to fix the issue due to the unit being on the second story roof. As most who live in Las Vegas you know how hot it gets in the summer and without air conditioning it is unbearable! Alex V completed the repair the very next day!! I am forever grateful!! I absolutely recommend Yes for anyone’s needs!
Cesar Palomo (cespal)
2 years ago
Our water heater went out and we needed to have it replaced. Kyle came out and did an excellent job of replacing the equipment, teaching me all about my new heater and how to maintain it, took the time to allow me to record a video of him providing a step by step maintenance routine and most importantly, did all of it with a great attitude and seemed more than happy to be helping with our water heating troubles. Having had many encounters with different plumbers, this was definitely the best customer service experience I've seen from one. Kyle, you da man!!!
I had yes man replace a few things in my house requiring a plumber, plumbers did a great job so i signed up for their heating and air / plumbing service plan, AC guys came out and advised me my unit was Low about 5lbs of R22 refrigerant and advised me to replace the whole unit for 13000 dollars because it's possibly leaking refrigerant. Luckily i couldn't afford it at the time so i said no. About a month later i called yes man to come add the 5lbs of R22, when i told the tech i wanted to see his gauges before and after he adds the 5lbs he got upset, refused to add any refrigerant then claimed he didn't have any on his truck, why wouldn't he if that is why he was called out to my house? End of story i called another AC company to service my AC unit and he showed me step by step how my unit was old, but working 100% fine and wasn't missing any refrigerant = no leaks.... yes man or scammers OR have a few bad techs.
Phap Nguyen came out today to service my furnace, he was very professional and gave me a lot of information that other techs who have been here never did. I have been a customer for at least 10yrs. I will definitely be requesting Phap everytime for both my A/C and furnace service
Dar Finn Wright
6 months ago
Yes this is the worst HVAC controller company I've had the misfortunate to deal with. New AC/heater unit died 10 minutes after the installers left.Days later, still no working unit, requested money back based on their website and hold music guarantee and STILL WAITING FOR MY MONEY. Stuck with no HEAT, no AC and out thousands of dollars. BEWARE!Update: After a BBB complaint and many calls/emails and requests for my refund, I FINALLY GOT IT. They did request I sign a form removing my right to share my experience, which I declined, so be advised that they are looking out for them and their money, not the customer.
Kristen Tsiouris
4 years ago
Did not show up when they said they would even though called to confirm. Misrepresented issues regarding the inspection of the new air-conditioning unit I purchased, causing me to lose work day due to their lack of regard for my time. Paid extra for better service, but did not get it!
Kyle was amazing. He came out in a time that I was under immense stress and was so patient with me. He completed the repairs that were needed and answered my multitude of questions. He even linked me up with the restoration company to assist with the water damage from the leak we had. His customer service was 10/10. I would definitely contact this company again for business. Yesterday was an extremely stressful day for our household and this process was made a little easier by having great customer support from start to finish. The ladies that handled my initial phone call and then called to update me on the appt were also very professional and kind. Thank you all!
OUT WORK EVERYBODY
3 years ago
Eddie that does HVAC has totally change my mind about this company he was so professional he took the time to explain everything to me he walked me threw everything and completed the job and he had well manners very respectful wasn’t in a hurry and made sure us a customer was happy that man should be promoted today ! No joke that’s he’s should be a supervisor and his pay should definitely go up big time I’ve never had anyone like him thnks to Eddie we are very happy
We used Blue Apple to install 20 amp circuits to our panel and run an outlet for our outdoor hot tub. They also ran the 20 amp to our master bath for a ceiling fan and heater. The heater that was installed sounded like an airplane was taking off...so loud that we could not live with it. I have now learned the meaning of sones! The sound value was 4! Remember that! We purchased another with a sound value of .9 sones.Because we have some scheduling issues, Blue Apple really stepped up and replaced the noisy unit with another we purchased at no charge! The installation was clean, John was very professional and wore booties, gloves and a mask. It took him 5 hours to install the new unit! We could not believe that there was no charge! We would highly recommend Blue Apple and use them again in the future!
Great, Bill is always a professional and spends a good amount of time explaining exactly what the unit does or doesn't need. He explains every strange noise that comes from my a/c unit.Thanks for sticking to your guns and when you promise to send Bill Cooper you send Bill Cooper.I have waited specifically for his help with my two ac units.Thanks again,Duane Blank
First and foremost, the technician arrived exactly when they said he would. He was professional, easy to talk to, and explain things in Laymans terms. I would definitely recommend this business to somebody else.
Raymond washington
7 years ago
Had the pleasure of having Rob Lavoie service my air conditioner. Once Rob introduced himself, I could tell right away that he had the professionalism, and character required to perform his job. I appreciated Rob's air conditioning knowledge and recommendation's enough to place a call to Yes so that he could become our air conditioning specialist. Professionalism and service far exceeds Green Star!!
We bought a brand new AC system from them 2 years ago and for some reason I thought there was a problem with one of the ducts in one of the bedrooms and I called them and they said it would be $49 to come out they were so fast they were able to come out within a few hours of me calling them when Rob came out he was great he explained everything what was going wrong and how it wasn't a duct problem it was an air flow problem not enough air was getting under the door to get back to the return, i asked him how much I owed him for coming out he said don't worry about it. Thanks guys you're great!
I came home tonight to find that my air conditioner was not working. I called and spoke with Phillip for an emergency appt, noting that their website indicates that the 24/7 emergency service was available at no extra charge, and was offered an appt tomorrow? I asked about the 24/7 service and was advised that it was unavailable until tomorrow unless someone else cancels? What good is emergency service if it isn't available. Unfortunately its over 80 degrees in my house and I won't be able to sleep. Time to call someone else.
Jody Fassette
3 years ago
Justin installed our chandelier with 289 crystals as well as a dimmer switch. He was extremely knowledgeable and professional. Outstanding service!
Lindsey Filiberti
6 years ago
Parents were selling a home they bought for my sister. Went through hell trying to get the house in order before putting up on the market. Had some work done by unlicensed contractors, turns out these jerks poured concrete down the shower drain 2 days before my parents were going to list the house and leave to go back home after being in Vegas for over a month! Called Yes! and met the most amazing team members: David, Aaron, Joe D., Joseph, Fernando, Jason & Pierre. These guys did right by my parents. They not only fixed the problem, but found things that werent to code and things that were just down right done incorrectly. One of the guys even gave his personal cell to us if we had any questions or issues during the whole process. They cared about my parents plight and wanted to do the right thing by them after all they've been through. I love these guys for treating my parents and myself with respect and they were so honest with us. It's hard to find great, honest people who care about the work they do and the people they are doing it for. Hardest working group of guys in town with hearts of gold! Love them and would never hesitate to recommend them over and over!
Kirsten Joerns
4 years ago
I was amazed how quick they got to my house and how nice their staff is. We had a problem with an outlet we thought we could fix but it still wasn't working and while trying to fix it we had exposed wires. I called Blue Apple Electric and they were able to send someone to my house that same morning. Samuel C was the electrician sent to my house. He was knowledgeable, friendly and very professional. I would definitely recommend this company.
Wow! Great service! I was kept informed at every step of the way: from setting up the appointment to reminders and even a call just before Matt was about to show up. Matt is professional, extremely courteous and considerate. He took the time to explain what he was doing and what repairs needed to be done and WHY! He even went several steps further by making specific recommendations about future improvements I may want to consider as we upgrade elements of out home.This is a keeper. I will definitely keep this company on my short list of people to call when I have an HVAC need.I truly, highly recommend their services ... and treat yourselves by asking for Matt!
Alex called ahead of the appointment as I expected. When he arrived he was extremely professional. He answered all my questions and gave me sound advice. I need a new thermostat and wanted a Smart one to work with my Alexa. He advised me of the types he was familiar with and I will set a future appointment for him to install my new thermostat. I highly recommend this company and especially Alex.
Use Yes for my plumbing and air. Good company
High pressure sales tactics. It's like letting a car sales man into your house. An AC should be a set price, you shouldn't have to haggle like a car. I now know I paid a steep price for mine.
Our Moen shower wouldn't turn off. Moen had sent parts but they didn't work and water wouldn't stop. On a Saturday, I called several places who said they were 24/7 but couldn't come out until Monday. Thank goodness I was given an appointment for 7p-8p. The guys showed up a little after 5p. I was thrilled. They guys, Anthony and Jesus, were so nice, immediately knew what was wrong and fixed it. They were here about 34 minutes. My son is thrilled not to have to go upstairs to shower! I would definitely call Yes again. I've already stored the number in my phone. Thanks again to Anthony and Jesus!!
Rosalie Bruce
8 years ago
Phap is a credit to your company. He was thorough in his work and more than willing to explain what he was doing and why.
I was very impressed with the service he provided and hope, in the future, that he might again be the technician sent out to work on my air conditioner.
My appointment window was for 8am-10am. I received a call from Yes! at 8:04am the day of the appointment stating that they are overbooked and need to reschedule for the weekend or next week. If you don’t have the manpower why would you schedule the appointment. Last but not least “why” would you be using Home Depot footprint of customers if you’re not going to provide the service.
Buyers Beware!!! The business practices of Yes air conditioning and plumbing are very unethical. I Went through Lowe's to purchase a water heater and decided to have Lowe's provide a contractor to quote the install of the water heater. The water heater price at Lowe's range between $1,100 and $1,500 for the same brand and size for my home and Yes Plumbing quoted me a price of $4,500 installed!! The last time I received a quote from the same company is when I was having air conditioning problems at another house. The same company stated I needed a new AC unit at a cost of over $6000 and when I had another company come out and look at the unit it was a simple fix which only cost $300. Again, buyer beware!! I would recommend staying away from this company.
Our technician, Sean was absolutely a pleasure! He took no time resolving our initial issue. After that was resolved he installed a new electrical outlet on our patio in no time at all! Work looks amazing and he cleaned up after he was done. We sincerely thank him.From the first call to customer service up until our service day, all the employees that we encountered were extremely pleasant. I would highly recommend Blue Apple and will call them for my future needs. Thank you guys!
Matthew Malcolm
10 months ago
The technician, Wesley, was professional and knowledgeable. He listened to what I had to say and performed the maintenance perfectly. Thank you Wesley!
Jennifer made sure my fall heating unit inspection went as planned. With our first cold spell Yes was very busy that day, but she went the extra mile to make sure someone came out to our house. Thank you, Jennifer! Joe Q and Keith came out to inspect. and adjust our unit. Not only did they do a great job, but they were also professional and courteous. They explained everything to us. Thank you team for your good work and commitment to excellence.
Maris Chapman
4 years ago
Both Mike and art were very professional. Art did a good job with the plug sink and Mike was very knowledgeable. Both men would be welcome in my home again for further work. Thank you to both of them and to yes air conditioning and plumbing thank you.
Danika Brysha
3 years ago
Wow! We are so grateful to have found Craig and the team at Blue Apple Electric. We bought a new home just months ago and our AC has broken twice, leading us to have to work with home warranty and some really bad contractors they recommended. Fed up with warranty and with now both AC units down, I called Blue Apple directly to look at what the warranty company left unfinished and Craig come over quickly. He was professional and helpful and as new Las Vegas residents, we are excited to have found an electric company (and their sister companies for Plumbing, etc) that we can use with confidence. Thanks Craig!
Today, August 01, 2017, we had Alex V come out to our house once again to check on the downstairs air conditioner, as he serviced it last month. Everything has been working great, in fact, you will freeze yourself in this house, the air works so good. Anyways, we had him come back, due to the fact, that the air conditioner sounded a bit on the loud side, when running. Alex came and re-adjusted the unit making sure all was good with everything locked down and also put a dampening part on the frame to keep it smooth. All is quiet now and my wife is very happy. We want to thank Alex again and the YES team for their fine service and taking care of their customers. It's nice to have people take care of these big home items, that really enjoy their work and get the job done, and that is the YES team. Thanks again Alex, you are 5 stars all the way. Dan and Char
Julie Woodward
7 years ago
We've had a service contract with Yes! for our plumbing and AC for a few years now. The service has always been excellent. From Maria who scheduled the appointment to fit our schedule, to Jerome who serviced our old AC (and helped us to decide it was time to get a new one) to Austin and Jimmy who installed out new AC, there are none better!
Sherry Potter
2 years ago
Kyle came out today to do an inspection of all our plumbing and was very professional and friendly. He gave me his recommendations without making me feel pressured to make a decision or buy anything. I'm pleased with the services provided and would definitely recommend him and Yes Plumbing.
I don't ever post reviews, but I had to post one after hearing the Yes Plumbing commercials on my way home from work each day. I've only used Yes for their plumbing services. The plumbers who came to my house were more interested in selling than in fixing the problem economically. I had a sewer pipe that was completely clogged because I live in an older house. They never identified that as the problem. But, I fell for their sales tactics and spent about $2000 having my sewer pipes pressure washed. They also charged me to fix a pipe behind the clothes washer because they said that the pipe was incorrectly installed. Wrong again, but they didn't refund my money. They just said I would have to have all of the sewer pipes in my house replaced. I'm glad I called an honest, local plumber who correctly identified my problem and fixed it for much less than Yes. Yes got about $3000 dollars from me. Fool me once shame on me. I won't be fooled again by Yes Plumbing. Be extremely wary of their sales tactics.
Quentin Foxworth
3 years ago
SIMPLY THE BEST...Had a slight miscommunication to start the job, however the team at Blue Apple..Sean, Patty and Samson came through big time...They stepped up and made sure everything was PERFECT. Some of the best customer service I've received in Vegas..They didn't leave out one detail to make sure my wife and I were completely satisfied..I won't be using ANYONE else for Electrical work..
2 hours late to their 4 hour window. They need to learn to schedule their appointments better. I was informed the job before mine in Henderson was in North Las Vegas, the technicians don't have a chance to be on time with this kind of scheduling
I had Yes HVAC/Plumbing provide estimate to replace HVAC systems due to age and Freon change. Within 20 minutes after signing contact they were on site beginning the demo work. Excellent and timely work. They were exceptional in getting new systems in place and ensuring I understood its operation. A few days later I had them back out to tackle plumbing issues. They reviewed my concerns and gave me options which resulted in replacement of Water heater and surging water regulator. Tech was on site immediately. Again very satisfied.
Kyle Martinez
7 months ago
Wesley came out to diagnose an issue we've been having with our HVAC system for 5 months now. He came out and was able to find the issue within 30 minutes. Fantastic guy and company!
Take a lot to impress me, but Phap N., Service Specialist from Home Depot/Yes!, succeeded. On July 22, 2019. I phoned Home Depot/Yes! for service on my unit. Within hours, Phap acknowledged my call. He was very professional and knowledgeable about air conditioners. After thoroughly inspecting my unit, he suggested an upgrade unit that would be more efficient. He arranged for installation the following day and it went like clockwork. Phap is a great asset to Home Depot/Yes! Air Conditioning & Plumbing. Thank you! Darlene D.
We woke up this morning to find the contents of out 75 gal. water heater on our garage floor. We called several “emergency” plumbers but no one could help. I called Yes and within an hour I had a whole team of professionals working on my system. At the end of the day, they had not only fixed the problem but had helped us identify the root cause of the failure and fix it too. Kyle, Michael, and Daniel were professional, friendly, and really knew their stuff. Very impressive team. We could not be happier and are now official “Yes Men”.
Laurie Nulph
8 months ago
Response time was quick. The service was on time, professional, and great value. I will absolutely call this company again for additional services.
David C. performed maintenance on my air conditioning unit today and he did an excellent job. I've had David before and he is always very professional and appears to really know what he is doing. He answered all of my questions. I was very pleased with his work today.
This company is the biggest scam artist company in the HVAC business in all of southern Nevada. DO NOT contact this company if you actually want to get the service you need. They always send 2 people for any type of service call, 1 to do the work and the other to be the salesmen that will over charge you.Sunday December 11th, my moms AC unit stops working so she has no heat in her home. She called YES!, a company that had just did a check on the unit in November. At the same time they did the AC unit check, they ripped her off for $1100 to replace a garbage disposal under her sink.Back to Sunday. She called Yes in the morning, and had to wait till 4pm for the service tech and salesmen to show up. He did a check of her unit and told her that the control board was bad. She was told because of her units age they were not sure if they could get a control board but if they could it would likely be $1,000 to replace it. But because of the units age, they did everything to could to talk her into buying a new unit at a cost of $15,000.My mom called me and told me about it because she wanted my advice so i told her to send both of the techs away as we will get a second opinion. I could hear them tell her that getting the 2nd opinion wasn't necessary and that if the cost was to high they could work with her on that to get the price down a little bit. After they left i cal TNA Air Conditioning to send out a tech to look at the unit.What is sad is after talking with TNA on the phone for a couple minutes and explaining what was happening, she was able guess YES! without me even saying their name.Well this morning, Monday the TNA tech arrived and looked over the unit. He found 2 wires that had been pulled out of the control board. He put them back in and the unit turned on and started working just fine. He continued his check then came off the roof and informed us of what he did. He did say it is possible that the board made be bad, but that they had one at the shop if the unit stopped working again. He then charge $30 bucks and was on his way.So for $30 bucks we got my Mom's AC/Heater fixed that YES! wanted $15,000 to fix.
Patricia Palmer
4 years ago
Phillip arrived at the correct time. Was polite, assessed the problem andimmediately fixed it. Left everything just as he found it. I was more than satisfied with Phillip and the service he performed. As usual YESwas the awesome Company I know them to be. You can't go wrong ifyou call Yes for either your air conditioning or plumbing needs.
Got a good man and tech. Very informative and helpful.
We've used this company before and was pleased with the service BUT I've learned now about their unethical business practices and pricing. Get a second opinion! Even when they charge for a service call and you feel like that would be wasted after they give you a cost for a repair. Get a second opinion. They said I needed to replace the whole unit for $10,000. Because the tech seemed flippant I just paid the service call and called another company. Got a new unit. Same brand, same size. $3500. Get a second opinion.
Daniel Railey
2 months ago
The service technician said I needed 7 cans of Freon. He said it’s $500 per can and a total of $3500. Unbelievable
Terrible experience. Had to have them come over twice, they still charged me full price for the second visit even though they didn't fix it on the first visit. They charged me full price for a part that was under warranty instead of contacting the manufacturer for the part - didn't know until someone else told me. Very scummy business practice. Still didn't fix anything after two visits. Spoke doom and gloom saying I have to replace everything, even though half the system is basically brand new. Steer clear of this company - plenty of other options. Dishonest, scummy, and will take advantage of you.
Nathan Atkins
2 years ago
Bill was my tech and he was prompt, professional and very helpful. He diagnosed the issue quickly, provided pricing on the spot and was able to schedule an immediate date for repair. Showed up the next installed it, walked me through everything about the unit and showed me the repair fixed the problem. Didn't try to upset me or push the other project I asked to be quoted. Politely let me know when I was read for my next project he would be available to care for me. I am very pleased with my experience with Bill and his company Blue Apple Electric. I have already told 3 people about my experience. Honest quality companies like this one are hard to come by.
Matt was knowledgeable and professional. He recommended. upgrades to our filters that will make changing our filters much easier. We feel he is an asset to your company.
Patrick Worley
6 years ago
Alex V. and the rest of the crew at YES! Air conditioning and plumbing are life savers. Our AC went out on the hottest day of the year and they were there the next day. Alex inspected our AC and let us know our options. He was professional and courteous throughout. I highly recommend the company.
Howard Greene
7 years ago
David called before arriving and arrived within his scheduled time! He began his maintenance and inspection of my Amana unit as soon as he arrived! He replaced a warranty part! David checked all our vents, filters and thermostat! David was very thorough! We will request David for our next maintenance call!We've been a customer of Yes Air since Jan 1, 2010. Yes Air regular maintenancecalls have saved us $100's major parts replacement cost!
Raphael Thomas
4 years ago
Do I Have To Replace My Air Conditioner When Replacing My FurnaceOne of the most frustrating parts of being in the heating and cooling industry is having to overcome the impact bad contractors have on the overall perception of the industry. The question above is one such area where bad contractors give a black eye to the industry.The answer to the above question is NO. You do not HAVE to replace your air conditioning system at the same time you replace your furnace. Many companies have made thousands extra on jobs by convincing home owners that this is the case. Some of the tactics include using regulatory grey areas “You know that freon systems are no longer manufactured, so when I replace your furnace I have to replace your A/C too”. They use dubious technical requirements, “In order for the systems to match and work best, we need to replace your A/C”. Or they just outright lie, “When you replace your furnace you have to replace your air conditioner”.Now with all that said, CAN you replace your air conditioner when replacing your furnace? Yes. Many times it actually does make sense from a financial standpoint to do so. You can end up saving a meaningful amount on the labor of doing the same job twice, especially on the inside systems. While the furnace is removed, it is a great time to inspect the evaporator coil and determine if there are any leaks that would cause future issues.Bottom line, if someone brings up replacing your air conditioner at the same time as your furnace, they should have to make a compelling case as to why it makes sense.
Suzanne Adair
2 weeks ago
You have some really great professional people who work for you!!!
Douglas Fabian
4 years ago
Fairly certain that because of Don's professionalism and all the other benibene that come with the service that your company is going to be our choice to do the job.Very impressed with the service and the price is very good.Thank You Don.Sincerely,Doug
Sherry Mashack
7 years ago
Justis Kruse was my serviceman today. He was very professional and careful about not making dirt. He explained everything to me in a way I could understand. I would recommend him to anyone who uses YES.
Steve Jacobson
7 years ago
These guys are crooks. I had to get my lawyer to send a demand for the $209 they charged me for doing nothing. I asked them to send a Raini tech out for my tankless water heater. They sent 2 guys to try and sell me a new water heater for $1,600. I could've done that myself for $450. The guy that that fixed my tankless for $100. Took it apart and used compressed air to blow out the dust.
Jesse A. is very professional and polite. Jesse smiles and is very personable.He asked if I had any questions before he started the maintenance, he then explained what he had to do and then he asked if I had any questions after he was finished.We have used Yes! for years now and we are very pleased with this company.
James Williamson
4 days ago
Fraudulent quote I was quoted over $14,000 to replace an AC unit when a competitive company not only quoted me $250 but also made good and replaced evaporating coil which took care of the air conditioning unit working completely and satisfactory
Robert Maciejeski
5 years ago
David came out to my house because I had a pipe leak in a guest room that had soaked my carpet. He arrived quicker than I anticipated and completed the repair quickly and thoroughly. I would recommend Yes Man and appreciate David's professionalism!
William Simons
5 years ago
My A/C went out. I called and a tech was at my home in less then 2 hours. 12 year old heat pump. Not worth repairing compressor problem. Decided to replace rather then repair. I have two units on my home, so I had both replaced. This was done the next day. It took a while to find a cabinet that would fit without moving a chimney and redoing the roof.The replacement went very well. The crane and a tech arrived very close to when promised. The team work was very professional. Eventually two more techs arrived to assist.This crew was excellent.Time will tell if I am happy with the equipment. I can't say how the heating will work, to hot.I was not in a position to compare prices. I think the price was about right, no real bargain.I have used this company for many years, since 1984. They have always been there when needed.
Lenora “Nickie” Woods
4 years ago
Phap is an excellent representative of your company. I only received a tune up. He was concerned with what I needed to have done to my air conditioning unit that he felt like he was ripping me off. I will definitely call Yes! Air Conditioning & Plumbing in the future.
Lj “Kinda Stunts” Edward
6 months ago
Had someone come out to diagnose why my outlets would no longer work. The tech was very friendly and professional. I ended up finding out what the issue was while he was here but at least I found out I need a few things done to prevent fire issues, so all in all not a total fail of a day. Even though nothing needed to be fixed the experience was good.
Amy Christiansen
3 years ago
Scott did such an incredible job at my new/older house, rewiring a mess of diy electrical work in my kitchen, as well as a few other jobs I had. He was prompt, efficient, an incredibly hard worker, and did just what I wanted him to do. Will definitely be calling him again.
Charles Shomaker
9 months ago
Wesley was very attentive to our questions and went the extra mile for us. Would like to have him for all our hvac needs.
Tony is a great, professional, and very friendly electrician. We really appreciated his assistance.
Mark and Dalton came out same day to give me a quote for a tankless water heater as our current water heater was broken. They answered all our questions. In the end we decided to go with a tank water heater because the house is a rental property but they came out the same day and installed a new 50 gallon tank water heater. This is a great very responsive and reliable company all the way around.
raymond reynolds
7 years ago
Great experience, Great people to have on your side. All around best AC company in Las Vegas that we have had the pleasure to deal with. AC went out on Friday new one was installed on Monday. I would recommend them to all. A+A+A+A+For service and techs
Emma Melendez-Sehakeian
3 days ago
Our technician William was very knowledgeable and professional while explaining the reasons for the issues and giving us options for repairs .
Kathleen Eakins
8 years ago
Yes sent out Bill Cooper to do my yearly A/C tune up. When he arrived he was very professional. He asked if I had any issues with my A/C I told him no, but I did ask if he could double check the ducts. He went the extra mile and checked everything out. Before he left my husband and I were discussing our smoke detector that was too high to reach and replace. He overheard us and let us know that his ladder would reach and he would reinstall it for us no problem. We were so greatful because it needed to be up before we sold our home. He really is one of a kind. Thank you
YES! AC & Plumbing came to our house to install our barrier after the new AC and furnace was installed. Santiago was one of the installers. My carpet isn't that great but he went ahead and placed plastic all the way from upstairs to out the front door. He worked with a partner that day named Jorge and they worked well together. They definitely had a routine going and they were very efficient. They were both very professional and friendly. My dogs kept barking at them as they were going in and out of our house but I thank them for being so kind.
Roosevelt Watson
a year ago
The company is not clear on the difference between a service fee and actually getting the work done. They will charge you $89 for coming out to diagnose the problem as well as charging $189 an hour for doing the work. That would have been fine had they made this clear from the very beginning. Would not recommend them going forward.
Alberto and partner are great representives for your company. Professional clean polite young men.
I made an appointment with the plumbing side and rearranged my day. Appointment was for 12 til 4 window. They called and canceled the appointment at 11:15. Thank you for your help.
Fantastic Company / Technician. Was ahead of schedule and finished in a timely and professional manor. He answered all questions we had without hesitation. Additionally, he is fantastic with animals. Having dogs, keeping the front gate closed is a necessity, and Rich made sure it was closed at all times without having to ask him. The pricing was fair, and service was speedy.
Brandon is a very professional and friendly technician from Blue Apple Electric. We have had his services performed at our home twice now. The 2nd time was for a correction to the initial installation. Both times he came out early within the window of time that we received. He was very attentive to our satisfaction and we would recommend Blue Apple Electric - ask for Brandon. We'll have BAE back to install additional ceiling fans in our new home and hopefully Brandon schedule will permit him to do the work for us.
Matthew Minkley
2 years ago
Mat did an excellent job helping us select the right lighting for our house and then did a top notch job on the installation. Consult to completion was just over 24 hours.
I've been having worked done on my plumbing, heating and AC system, and after annual service, including duct cleaning and acid washing the coils, the thermostat was doing something that I hadn't seen before. When I called Yes, they sent Bill Cooper out to check the system for me. I don't know if the throughout cleaning and servicing fixed something that I didn't know was broken, but the system checked out fine. Bill then took some time to show me how the thermostat works in relation to the heating system that I have, which made a lot of sense. I should be able to program the system differently than I had it running, and probably same me some money on utilities. Thanks Bill, I appreciate the lesson and professionalism. Yes is now my permenant Heating/AC and plumbing company.
We were very satisfied with the service we received from the electrician Robert. He was very nice, helpful, and profesional. We would highly recommend this company to anyone who needs a electrician!
Yes Plumbing called my 97 year old Mom to say they would come out and check her water heater for free. They then proceeded to check around and convinced her that she needed new washing machine hoses or it could flood into her condo and sold her metal hoses for $218.00 that you can buy at Lowe's for $21.96. Then they looked under her sink and told her she need new water shut off valves because if she didn't change them it could flood her kitchen. The cost to change the shut off valves was $396.00. I'm not even sure they put new valves in because it is so difficult to get under the sink where they are located. One of the valves still looks rusted which makes me think they didn't change it. I called them and told them that they took advantage of an elderly woman and they defended their prices and scare tactics. Preying on the elderly. How disgusting. It makes me sick to my stomach.
Megan Metcalf
4 years ago
Larry was timely for the appointment, professional, and efficient. Blue Apple made for an easy, hassle free experience at a reasonable price. Would use their services again!
Marilyn Hanke
6 years ago
This Company YES, makes sure you understand what they are talking about. I've had the heating and air come out, because I was hearing noises. Joe Q was my service agent. He is an awesome employee. And he even got along with my dog.Then Cliff, the plumbing expert, went above and beyond taking care of my plumbing, including the connection under the kitchen sink , which no one I asked could fix. Thank you again Cliff.Also, the lady's answering the phones setting appointments, were so helpful. I could not believe, same day service. Very quick and helpful.Ok, now the noise I THOUGH was coming from my air conditioner, happened again, but this time I heard it, I was on the patio. It was the OLD refrigerator kept outside for cold drinks. Thanks again for great service.
Bejon Maneckshana
9 years ago
I called Yes! Air Conditioning & Plumbing to fix my AC unit, which was blowing warm air. Phap N. was the service technician. He was extremely professional and respectful. His knowledge-base was very extensive. He explained things to me and let me tag along outside while he repaired the unit. He made sure I understood what was malfunctioning and why it needed to be repaired. Afterwards, he inspected the other AC units, the filters, the air ducts and the attic fans. He gave me a thorough eval and report on the different components, warning me of possible future problems. Phap is very skilled, professional, knowledgeable, and detail-oriented. I appreciate the time he spent on the job, though the actual repair just took 10 minutes.I also was impressed by Viletta, the manager who took my initial phone call. She too was very professional, respectful and courteous. She immediately scheduled an appointment at my convenience.
Justin has been to our home several times now and he has always been polite and professional. He does his work and then takes the time to explain to us what he has done and why he has done it. He also takes the time to explain to us in terms we can understand any repairs that need to be done, and why they need to be done, now or as soon as possible. Again very professional and I recommend him highly as a repair service person.
I called for a water fixture repair for front yard hose. Great job there! My tech found another MAJOR problem with main shut off valve to house. He repaired with the best work possible. I even signed up for a maintenance plan for water heater drainage maintenance, air conditioning, heater maintenance.If I have any future problems regarding plumbing, etc., I'll be calling YES only!Licensed , Bonded and insured. ONLY WAY TO GO!👍 Ps They all have CLEAN uniforms, they are clean, well groomed and don't smell of cigarettes. That itself, I appreciated!Bonnie T.
I had Yes Plumbing come out to assess a repair of a leak in our water main line from the meter to the shut off valve for our house. The entire process was thoroughly explained. Their knowledge of the problems of the old piping material used in homes over 25 years old and how our highly mineralized water impacts the pipes. Options were presented to us regarding taking the least expensive option of a temporary fix to our problem and why they were unable to warrant that option. We opted to have the entire main line replaced. They explained in detail what needed to be done and the timeline of the project. Their work was timely, thorough and professionally executed. Their plumbers keep us updated on every step of the process and their supervisor came by to inspect their work. I know this company is not the least expensive in the LV valley, but I know their work is done by competent professionals with impeccable, attention to detail, all work is done to code & inspected by the city and all work and materials is warranted. I couldn't be more happy with their work.
DeFunda Whaley
2 weeks ago
I love the idea when you called same day service!! Great customer care! Thank you Jayrell Rambaud!!!
Carlos & Alexas Garcia
7 years ago
We had the pleasure of meeting with the installation team fantastic job will definitely recommend to all my family and friends thank you Carlos and Jimmy and the rest of team yes.
Two Stars: They try to hook you with an up front $50 to assess. Which semi locks you into them doing the job. They then follow with free assessment if you refuse the $50. Their prices are very high. Two stars for their four hour window to show up, but they will even move that around to circa an 8 hour window once you are committed. Four stars for their friendly demeanor and generous with their advice even if you do not commit the job to them.
Jean Nylin-Smith
8 years ago
First:Chris C, Service Specialist, was actually early for scheduled appointment. Chris was very polite,informative & explained everything in detail what the problem was. He checked several avenues to the problem, explained our options to solve this. Chris also gave us all the details up front on the cost, plus the savings offered through Yes. Chris contacted Mike B, Plumbing Repair Specialist, for second opinion on problem. When we met Mike B, Mike was very polite & courteous as well. Mike confirmed what Chris had told us. Before doing any repair they showed me what was wrong & explained in detail what they were going to do. Thanks guys, you showed us respect & showed us there are trustworthy servicemen in LV I'll ways recommend both of you.. Thank you again for the quality service, & GREAT JOB.. You are so appreciated..
Lisa Niemczura
5 years ago
Thanks to Alex V and the Yes Air Conditioning & Plumbing team. My air conditioning went out late one night, I randomly found them on a google search and left a message through their webpage begging for help. Within an hour, maybe half and hour I had calls and texts telling me they could help me late the next morning. I made an appointment and after a rough night, and a rough morning Alex V found me at the early end of the estimate and in short order my air conditioning was cooling the condo again. For the fact that I can sleep tonight and that it was done in a fairly quick manner I am grateful and it well worth the price I paid. Thanks.
I scheduled Yes to come out and repair the water line to my refrigerator. As Mark was reviewing my records, he reminded me that previous staff recommended replacement of the water heater. I told him I was ready to do that, and his co-worker, Chris, replaced it on the spot. It was a good job, everything was brought up to current code. The installation took a little over an hour.All was done efficiently, the space was left clean and neat. I've used Yes for several of my plumbing and air conditioning issues over the past few years. They are always pleasant and competent.
Crash Consultants
9 months ago
BE READY TO BE RIPPED OFF!!Quotes:YES: $10,982!! Competitor: $3500!!YES plumbing was on the list of providers to service my Renai tankless hot water heaters so I called them to get a bid to service or replace the systems. Their price was quoted at nearly $10,000. I called another company for a second bid. The second bidder replaced the two Rinnai tankless hot water heaters with updated versions for $3500 including the materials!Yes plumbing is a company that takes advantage of the situation. They thought the water heaters did not work so they gave a price that was astronomical. Unfortunately for them the water heaters still worked I was only looking to have them serviced. I had time to get another contractor and they did a outstanding job. I noticed when Yes plumbing inspected both hot water heaters they had to take the front covers off to look at what model they were when they replaced the panels they did not even replace all of the screws. Yes plumbing is a shoddy company that lost my business and respect! Take the time to call someone else to compare their price you will not be disappointed and you will save a ton of money if you take the time to shop their price.They reply with a canned apology that is a form letter. The concern is not genuine and only meant to deter readers from taking the review seriously
Lauren Coleman
6 years ago
Josh and Shawn were prompt, polite, and very professional. They gave me plenty of info on HVAC maintenance and I had a great time talking with them. Would highly recommend!
James J. Bridgeford
a year ago
Rich J. performed back to back HVAC maintenance for myself and at my mother’s home recently. So… In terms of professionalism and system knowledge, I can imagine there are too many out there any better! He made a special point to ask about any concerns, and also explained several things about my HVAC system I wasn’t aware of. He took his time cleaning the units and was very respectful of my home, covering the his shoes when inside. I will ask for Rich’s professional service annually!
David did an excellent job and he was so helpful and dedicated to answer all my questions. This company and their staff truly care about their customers and I highly recommend them for their speedy service, friendliness and their highly adept knowledge on what they do.
Laurie Roelofs
9 years ago
We had a great experience with Yes! plumbing. Mark and Chris we very professional. We had to have our whole house re plumbed because of a slab leak. The whole team came in and guided us through the experience. It was a pleasure working with a company that did not look like a bunch of misfits.After all the work was done they cleaned up and double checked their work.A week after the work was done the supervisor Mark , came back out and checked on us.I would highly recommend these company. Also, they gave us a gift basket at the end. We found that to be very thoughtful.
Christopher came and corrected my issue. Explained what he was doing and why. Was very professional. HE will be back at a later date to do additional work for me.
Great service. Job got done quickly and technician was kind. Highly recommended.
I dealt with Alex personally and Tad on the phone. They were very professional and I am completely satisfied with the product (although probably the most expensive), but there was a definite lack of communication. The initial tech said he would be at my house for the install but was not, so the information that I thought would be relayed was not relayed to the install tech. I never met the install tech or signed off on the job. If he weren't able to be at the install, all he had to do was tell me. Otherwise I was left in the dark because I was at work. Tad left before I drove the 5 minutes to the house. Not the best way to do business in my opinion.
Artie Breyfogle
a year ago
Real deal fellow arrived and assessed the electrical issues and then throughly explained it...Off he went to rapidly get it done...Heck, no home service comes at no cost...but when you need ONE DAY electrical repairs completed, ring these guys up...Job done with MY total satisfaction...
My service tech was extremely pleasant and thoroughly explained everything to me.
Thursday afternoon my 14yo AC condenser went out and Yes! had a tech there first thing Friday Morning. I opted to upgrade the whole system with a 2 stage Carrier unit which is amazing. My upstairs unit used to run constantly and was never able to cool below 76 on a hot day. The new unit has no trouble at all making it as cold as I'd like. The Tech's put up plastic and masked off walls before starting the work so when they were done its like they were never there. This is the second system that have installed for me.
It was a pleasure to have Justin from YES Air Conditioning to service our unit. We are seniors, on a fixed income, he was congenial,understanding and explained everything he had to do to the unit. Please make him the next CEO !!!
We are so pleased with our experience with Blue Apple Electric! From start to finish they have been professional, helpful and knew exactly what they were doing. Robert is a top notch employee and brought along his associate Tommy who was knowledgeable with great attention to detail. We are so happy with our lighting results! Will recommend and use again! Thanks!Patti & Mike Koscal
They rebalance our upstairs airflow to make things more comfortable. They were courteous, friendly, cleaned up after themselves, and the final cost was much less than the estimate.
Chris Lester
5 months ago
Sean was great. Came on time, was funny, did great work, and was quick. Will use again.
Good service and really a great bunch of gals that answer the phone and are very helpful. But like all these places the cost for their service will break u at the bank. So if you want to end up broke and can't do it ur self this place seems best in service. If only all these places would not overcharge the world would be a better place.
Dawson Builders
7 years ago
Josh showed up on time and started his work immediately. He let me know each step that he was doing and answered all my questions. Very professional, clean and polite. He was very considerate of our home. It was a pleasure having Josh service our two units.
Awesome Service, Mark.R and Daron.B. are great guys who know what there doing, very professional. They gave us a awesome deal that saved are butts. I highly recommend this Service and there outstanding employees.
Naturally it was over one hundred degrees when the air conditioner quit working. It was late in the afternoon and they were able to have a technician at my home before noon the next day. Phap, was extremely polite and efficient. He explained what was going on and what I should do to keep it from happening again. I was very impressed with the speed and quality of the service!
I called this company to get my 2 AC units serviced, they said that included cleaning the coils with a chemical, and checking the freon levels. When the service man got here he told me all they do is the outside unit not both also the only spray them with water. What the hell are they serious what a joke they should be ashamed of their shady thieving practices.Do they really think that's servicing an AC unit, worst company ever fraud fraud fraud. They should be closed by the state. DONOT TRUST THESE PEOPLE!!!!!! Straight up lies. This company is a joke, doesn't care about the people the hustle and should be held accountable for the lies they tell. IF I COULD GIVE THEM ZERO STARTS I WOULD.
Valorie Vasquez
3 years ago
Larry did a great job assessing our needs. He has great technical customer service and listening skills. We were very pleased with his assessment and plan going forward to improve our home. our installation was a quality job. Your company is fortunate to have Larry he is truly one of your human assets.The Vasquez Family
The service provided was very professional. Fabian provided me education on how my air conditioner works. Fabian’s expert knowledge and customer courtesy shined during the service visit. I’m very satisfied with the service provided by the Yes Man Can techs.
Update: I had the technician’s name wrong. It was Bill who apparently no longer works there and I was told he should have contacted their 3rd party stucco company. Instead, I had to pay for the repairs. I assumed the company would offer to pay for their technician’s errors but apparently not.The electric work itself was fine, but wish I had known they don’t know how to work with stucco. This was how Rick left our garage.. horrible! We had to pay $100 to get it repaired. Plus, their prices are a little high. We found someone else to do a much more professional job at a fraction of the price for a job he quoted.
Beatrice West
5 years ago
Amazing group of professionals. From the initial phone call to the hand shake at the end of the job. Although I had to buy a new air conditioner I felt no pressure, with the immediate response and the cleaniness of the job this is what I was looking for in a company. Thanks for a great experience.
Jessica was polite and helpful. James W. (plumber) was knowledgeable, courteous and HONEST. He should get a raise! Didn't need work done after he inspected connections for my stacked washer/ dryer...and no charge for the visit! I will go to Yes Plumbing first for any plumbing or heating problems I may have.
Jack Mazzan
10 months ago
We recently purchased a home.. The HVAC system was 20 years old and replacement was inevitable. After a complete evaluation and education on our situation we decided replacement should happen sooner rather than later. The installation process went quickly smoothly and professional. The team that put it together was courteous, respectful for our home, and left it in good condition. We did not rate the quality of the unit at this time because we simply have not had it long enough to do so. What we will say is that it made an immediate difference in the comfort of our home. The installation was done by the sister company, YES Installers, who actually took time to dust and vacuum before they left. We confidently and without reservation recommend Blue Apple to anyone who needs their service.
Marie Bigardi
3 weeks ago
I have had quick response when I needed service.
My service specialist was Phap and he was excellent. He examined my 25 year old AC and heater units and pointed out what was deficient and what I needed to do sooner then later.He didn’t pressure me to buy anything and did a very thorough job. I would and will strongly recommend Phap to my family and friends.
Yes Air does an excellent job of maintaining our Air/Heat systems and never have to worry about equipment failing or not working properly. Rich F did a great job recently in monitoring our summer air system and getting it ready for the summer. Thanks Rich!
Sean was professional yet cordial. He made sure we understood what needed to be done then completed the work in an efficient manner. So happy to finally have my video doorbell installed and working!
DO NOT USE THIS COMPANY!!! THEY ARE UNPROFESSIONAL AND UNRELIABLE!! I had an appointment with them at 8 am this morning. I made it 3 days in advance and took off work to be available. They completely blew off the appointment and then said someone wouldn't be able to come until after 12 pm today. The receptionist was rude and unprofessional. Spend your money somewhere else.
Alex Valencia was an awesome well educated technician. I was highly impressed with his performance. He was highly respectful and he picked up after himself. Alex is an awesome guy and he answered all of my questions thoroughly. Thank you Alex for all of your help! Highly recommended.
I hired this company off of Angie’s List, I left a review there also but it seems here the reviews are more honest. I got charged $547.00 for one hours work! They had to cut into the wall and I understand they have to quote to include if there are problems. BUT when there are no problems charge your customers accordingly!!! $547.00 for one hour....stay away from this company
Disrespectful and unprofessional crew!!I will be sharing my experience formally with Better Business Bureau.I don’t know if anyone cares about these reviews. I also don’t know what, if anything, BBB will do.But, I do know there are hundreds of people who do care about my experience (my friends, my office colleagues, etc..).For all the pain and stress my family had to go through, I take comfort that I might have saved my friends and colleagues from it.
Had new ac installed, gave us a top of the line Carrier brand 5 ton for about 3k cheaper than goettl's version of a goodman that has a goettle sticker placed on. (since it was goodman idk why they were upcharging so much) They started early morning about 7 or 8 and were finished and testing unit by around 11-noon. Fast courteous and didnt mind that I was getting estimates from other companies when I had them come to give me theirs. Even offered financing options. And gave me a top tier google nest thermostat at no additional charge. I did my research and carrier and lenix are some of the best acs you can get, goodman are the cheapest and work but tend to break down more often.
Lynn Mitchell
7 years ago
My upstairsair air conditioner stopped working late at night. I called yes and the only availablein appt was for Saturday morning 2 day wait. They ended up coming out verywell early the next morning which was a huge help considering my son has asthma and I haveto my elderly mother and a fiancee with MS. Theair service man Phil could not have been nicer. He was able to fix the air In no time at all. He was extremely helpful and answered all my questions. I will definitely recommend your company to anyone who needs repair or a newsome conditioner. Thank you so much!!
Stuart Webster
8 years ago
WE have a 14 year old house that is starting to show its age. Fernando was very helpful and cordial. Showed us what he was doing and showed initiative in investigating and resolving problems. Definately hope to see him again for our next plumbing inspection or problem.
I Call Yes Air Conditioning and Plumbing. I have having issues with my Air and Heating unit. Jun arrived prompt and was very professional. He ordered my part I will have it put in Thursday. This company is very nice, Professional, and are reliable.Thank You!Diane S Riccio
New HVAC system had a glitch of some sort. Yes! Was here the very next day.
Regina Zeitlin
a year ago
I am extremely disappointed with this company's maintenance of my air condition system at my house. They were more interested in the fact I am a senior single female, and wanting to sell me a brand new system for $16,960!!! I contacted my home warranty people and they sent out someone that said my unit needed a new capacitor, which is a $5 item...when I mentioned I was going to contact my home warranty people about a new system, I was told wouldn't you rather have a technician who knows what he's doing versus someone who won't care. The audacity to think that my home warranty company was going to send an unqualified technician! This company is more interested in selling me a new unit, than fixing what is broken. During the $69 maintenance special, they didn't even clean either the inside unit, or the outside unit. So what did I pay for? Someone to get $17,000 from me! I will never use this company again; and, I am warning all my friends against using them.
Prichard Keely
7 years ago
DO NOT USE THIS PLUMBER!Yes plumbing takes advantage of their customers, over charges, looks for things that aren't wrong with your plumbing, and their workmanship is TERRIBLE! We have used them twice for emergency situations of large leaks. It cost $5000 to fix a front main that continues to leak after they fixed it. They tore up our walls and front yard and did not clean up their work. My wife had them back to the house for one of their check-ups to which they replaced a part to a water heater that they in correctly installed themselves for $300. They did us a favor of fixing the front bath sink (which still leaks) and they left a huge mess and did correctly seal the fixture once complete. A terrible company that preys on the unknowing public. DO NOT CALL THEM!
My husband and I usually rate service workers with a 10 meaning a high score when the service is excellent, but at this time we are rating the entire YES crew with a higher score of 20 meaning over the top !!! Even though we had to bite the bullet and spend a pretty penny on a second new heating & cooling system among a few others services last week, we have never meet a more professional, friendly, skillful and hard working crew before. We are looking forward to a long business relationship with the entire YES CREW.....................
I have been a customer of YES for over fifteen years. The reason I've stayed is their service and personnel are far above the norm for this city. The scheduling is simple, and I appreciate their two-hour window. Always punctual, the service techs are polite, knowledgeable, proficient and clean. And they leave your home in at least the same, if not better, condition that when they arrived. YES even lets you work with a technician whom you prefer upon request. I give them an unqualified across-the-board best rating.
charged for an estimate, which was obscenely high. I think they just wanted the money for the estimate. Will not be using them again.***FOLLOWUP***As you can see from the owner's response, it took them 3 months to respond to us and all they did was ask to call their 800 number. We tried that BEFORE we wrote the review. They did not care at all.We recently had work done by a different electrician. He told us they would've charged about $100 for what Blue Apple was going to charge us $720 for! And I was still out my $80 estimate fee from Blue Apple. DO NOT USE THEM!
Do not use this company! My 88 year old mother insists on keeping her maintenance plan with these crooks. They continuously try to talk her into unnecessary repairs to her HVAC and plumbing. Most recently she schedule an entire duct replacement for over 9K! She lives in a newer home and this is obviously just a scam and not needed. Fortunately, I found out about in time and the work was cancelled. They charged her the full amount of the work - $9845 to her credit card before the work was even completed! They have numerous BBB and Yelp complaints of similar situations of taking advantage of seniors. They should be sued or put out of business.
Lorilee Chynoweth
9 years ago
Very impressed with the courtesy and knowledge of the residential supervisor (Kelt Bell) that came to give us our quote for a full HVAC replacement. He was easy to talk, he talked at our level (not over our heads or down to us). The company and him worked with us on pricing. BEST SERVICE out of the three other HVAC companies that we had give us quotes! THANKS!
Jacqueline Hunter
8 years ago
The technician who provided service was rude and unprofessional. He was more concerned about collecting the $49 inspection fee than anything else. As the homeowner, I was not there and, while I understand that in a case like that they require payment up front, I still expect professionalism. My brother (who was there) contacted me to let me know and also informed me he told the technician he would provide the $49. The customer service rep (Rayshawn) was quite nice, apologized and explained the situation. I explained to her that I can understand the concern with a new, unknown customer. However, less than a year ago, I spent more than $2,500 on services from Yes! and expected more from them given I was a known customer and this should have been considered repeat service. I pre-paid with Rayshawn, not only for the inspection and the required part and labor, but also the inspection fee for my second unit. She said she would advise the tech and I in turn advised my brother. When I arrived home, my brother advised that when he told the technician that the second AC unit needed to be checked, he responded with And that's ANOTHER $49!! in an equally rude, unprofessional way. Needless to say, I will never contact Yes! again for any service. The only good experience was Rayshawn, the CSR.
Andres Castro (Dre)
10 months ago
Great! I needed a replacement HVAC unit so I set up a consultation. They got back to me within the hour. This was on a Saturday and by Monday afternoon I had my new HVAC unit installed and running. Very knowledgeable, courteous and professional. Cleaned up after themselves and gave me tips on how to properly maintain my new unit. Adam Murrow was the first person I saw. He inspected my old unit and informed me on best options for me needs. Once I chose what I wanted Mr Murrow got the ball rolling and my AC was installed in 4hrs! If your having HVAC issues I highly recommend you using Yes!
Timothy Crowley
3 years ago
They were called out several times because it was not cooling properly and said that everything is fine this last time they were called out the tech finally found a leak on my condenser coil this is a new unit. I will call someone else next time the worst company in Las Vegas. There install of the new unit was horrible. I should have went with York and got a ten year labor warranty and paid a few thousand dollars less. They finally replaced the condenser but did not change the filter dryer. Who knows if my unit is charged correctly. I think I’m just going to call the contractor board and explain how this companies service really is.
Robert Grossman
7 years ago
Replacement of a hot water heater and several valves in bath rooms and water line was accomplished in one day. A small leak at one valve was noticed the next day, but Yes plumber returned immediately to correct the problem. I am very satisfied with the quality of his work.
My a/c wasn't working properly for a few days so I contacted homeadvisor and this company was recommended. They called me first and I liked that. It was a very hot day in Vegas (really?!!!), I talked to customer service at around 2pm, Alex was out here in about an hour and a half. The problem was fixed. Alex answered any questions I had and listened i.e. didn't make me feel as ignorant as I am. That's important. The only reason I'm not giving 5 stars is because I thought the freon was rather expensive. Overall, good job.
Lorrie McCarty
2 years ago
Dave and David were awesome. Very helpful and knowledgeable, really polite. My dog loved them and for that they had to be great. We have no problem ever using this company for any other jobs. And we highly recommend this company.
Ralph Jackson III
3 weeks ago
Very happy with the rapid response, and repairs are done quickly ,without any stress or worry about installing the new unit ,everything was explained to me by the owner,Manger and workers.
Sean Kelley is great, does excellent work and price is very reasonable!
Steven Snyder
4 years ago
The work was done with care and expertise. We were kept informed throughout the process. Scott was easy to work with. I would, and will, recommend Blue Apple to anyone considering electrical work.
Service tech was on time but after doing the standard maintenance on my two units he stated that I needed two 'dual run capacitors' which would cost $400 each. And I needed one 'Hard Start Kit' as well also $400. After I agreed to have him install them I happened to notice the brand and part number of the capacitors and checked the cost of them on Plumbers Supply website and shockingly the cost was merely $42.00 (Mars #14288...not $400 each. Quite an unbelievable mark up. Any company deserves to make a profit but really...this is borderline illegal!The tech stated that 'everyone charges that price' which I find hard to believe. After threats to have him remove the capacitors he called in to his boss and they lowered the price to a mere $300 each. Still a huge rip off and I'm certain 'the Hard Start Kit' was vastly overpriced as well.Would certainly not recommend this company by any means!
Suresh Bhandari
6 years ago
your service is out standing and great. Will happily recommend you. I feel lucky that i called yes air for service. Technician explained me and even came back to change filters. Wish you all the best. thanks
I am very happy with the services provided by Yes Air Conditioning. Jack, the Customer Service Rep, listened to my problem and scheduled a service call quickly. Jerome, the Tech, was on time, quickly took care of the problem and the charge was within reason. Yes was referred to me by Home Depot. I will use both the next time I have an air conditioning problem.My wife and I thank you.Regards,Sam W.
Jay & Emmanuel where very pleasant and professional they listened to my issues and completed the task in a reasonable manner and time. Thank you so much… GREAT JOB
Nunya Business
a year ago
Purchased an entire AC system 9 years ago. Was told at the time that I got the very best available. Anything but Trane, Carrier or Lennox is not top of the line.The system failed this weekend and I called someone that sells and install Trane.
I love Yes! They do great work at reasonable prices and always get right out to you that day! Their technicians are very professional, knowledgeable, and courteous. My highest recommendation!
Our service people showed up exactly as scheduled. They were professional and kept us informed as they worked throughout our home. We had our home inspected for plumbing issues. We thank them for their service.
Michelle Bray
6 years ago
Very professional service would definitely recommend for all your air-conditioning needs. Alex was very patient and explained my air-conditioning issues in great detail, to which I understood the problems with my system. Yes Air Conditing and Plumbing will be getting my business.
Connie McDonald
4 years ago
We moved to Las Vegas from San Diego in July 2018 and purchased our home in September. The previous owners had a major problem with the air conditioning system. They had another A/C company fix the problem. However, a subcontractor fixed the ceiling due to a water leak. There was a lot of sheet rock dust in the ducts which wasn’t cleaned out. When we moved in, my husband contacted the YES a/c and plumbing Co. to cleaned it out which occurred today 10/25/18. Martin was our service specialist. This is our 9th home and have dealt with tons of contractors. Martin showed up in his company uniform which was nice looking and so professional which also displayed his company logo and badge. He explained in great detail what his service entailed. That has never happened to us before.He cleaned our system; ducts and vents. This is a 4500 sqft house and took abt 4 hours. He apologized about the blower noise. But we didn’t mind because we really believed these ducts had never been cleaned since it was built and now it’s much filthier due to the recent a/c and sheet rock repair.He was so professional, dedicated and meticulous at his job that we told him to let his management personnel know that we want him to service our home in the future . We were willing to fill out anything in writing to that affect. He’s that good! Thank you very much Martin for everything you did for my family. God bless you.
The service person spent over an hour and could not figure out the reason for non functional outlets in the garage and laundry room. He disassembled every plug ( functional and non functional ones). He went up the attic where the heating and equipments are. He disarrànged the insulations. In short, he made a lot of mess without figuring out the problem. I tried to stop him before he completely tears down the house. Be mindful, the problem was mostly in the garage and adjacent laundry room. Very disappointing and scary experience. Watch out, folks.
Alanna Kate Derrick
5 years ago
I purchased an air conditioning check-up from Home Depot, and Josh was very informative in explaining potential future issues with our two air conditioning units. He was very friendly and took the time to fully answer all of my questions. We will definitely use this service again for future A/C needs.
Dean Edwardson
a year ago
The staff was very friendly and helpful and did a job well done Chris has taking the initiative and gone through my heating and air conditioning thoroughly and has done a great job on the maintenance and making sure the airflow in my house is going through the whole house and gives any suggestions that he has that will help make its performance even better chris is a five star employee
Very professional and experience. Took the time to explain and do the job right, did not rush.
Timothy Stewart
7 years ago
Alex V. called (~11:00 AM) my home and asked if he could arrive early. I told him I was not prepared for his visit, but agreed to let him arrive at noon. His arrival was two hours prior to the scheduled time. Alex introduced himself and explained that his company had bought out my previous contract with a different company. He was very professional and polite. He then cleaned my air filters to both of the upstairs and downstairs systems. He pointed out that the filters I was using were too thick or restrictive to air flow for my pumps. My prior company had told me to use an upgraded filter, but never discussed the increased strain on the pumps, which would shorten their usable lives. He then went into the attic to check on the heaters. Everything was good. He added that the systems installed, insulation and other things were top-notch and very efficient for my home. He cleaned up everything and fully explained my options if I wanted to install new improved filters that were less restrictive but better because they use some type of electrical current to catch smaller units of dirt. I was very pleased with Alex's knowledge and communication skills. Alex is a knowledgeable professional and uses expert communications to interact with customers. He ensured every question was answered and did a complete inspection of my air conditioning systems. He is a superior performer and an excellent representative for YES!
They were great ,but got lost because they didn't get the directions that I gave when calling.That was the service dispatch problem. The guys were wonderful,fixed the problem and told me about another one that needs to be fixed. Will defiantly be calling when we get the $$$ to have it done.
Lori Andersen-Lippia
6 years ago
Had a routine seasonal service this morning with Alex Valencia. Alex was very prompt, friendly and knowledgeable. He patiently answered all of our questions. As a courtesy, when he was inside our home he wore covers over his work boots. We would not hesitate to recommend Alex and YES Air Conditioning!
Virginia Pusateri
3 years ago
I wont use or refer anyone to this company. Gi somewhere else. Had a service tech set up to come to the home with adult children present. The tech came in the house and turned on the one unit in question then went back outside to the unit. He never came back, they never sent a text, email or call regarding the unit. When I called to question Cristin was pleasant and said we tried calling you that day and no one answered so we sent the guy out anyway. I have no phone history or messages of them calling.prior or after the techs service call. They also said tech did not go in the house so he left. Not sure what the problem is with the tech and what he is saying but the kids there do not know.how to operate the control system and want nothing but the AC repaired. Not a trust worthy company or maybe tech which reflect the company.
Very nice company. The electrician we had was very professional and helpful. At first I was charged a bit more but I called and they were very helpful and refunded some to fix the issue. Highly recommend.
Kyle was terrific. Informative and helpful. He did a thorough review of our plumbing with a detailed inspection. We get an annual inspection and his was the best.
Our AC went out, andMichael Wolff was extremely helpful in getting the best AC and furnace units for our price range. He went above and beyond to ensure we got our install done ASAP since my mom has ms and can’t handle heat. I will always call YES! for any future needs. There were multiple technicians who assisted us and they also deserve so many thanks for everything they did.
Marian Krueger
3 weeks ago
Every time I deal with this company, I am always impressed. Technicians arrive and not only do their job, but explain what they’re doing. I highly recommend them to everyone.
Michael Ballantyne
5 years ago
First day of AC use and it wouldn't shut off. I scheduled a $49 support call. Josh arrived, listened to my description of the problem and began investigating. Upstairs thermostat not responding, but the system seemed okay. I mentioned that I had recently had NVEnergy thermostats removed and my original ones replaced. Josh discovered a disconnected wire and voila! He also recommended replacement of the main contactor because it was showing a lot of wear and in danger of fusing closed. He offered to just do the complete service which had not yet been scheduled on my plan and waive the $49 support call fee! Along with this great service, I got lots of info about thermostats from a really nice guy!
Yes personnel over the 11 years we have used their services have always been professional, friendly, courteous, quick to resolve issues. Mark Riley and Kyle resolved leak this morning. Great job guys. Thank you so much
Patrick Lathrop
9 years ago
Fixed my A/C problem, Rich was very friendly and personable, he was right on time for my appointment and showed me everything he was doing along the way. I would definitely recommend him to anybody needing service on your a/c.
A/C was blowing cold air. Called Yes AC and they said they could have somebody out between 2 and 4 p.m. The technician called me and was here before 2. Him and his assistant Chris came in and determined and the problem was fixed. Like in the past they always show up on time if not before and they always put their booties on and they always take time to explain what they did. I even had a question about my Nest thermostat and Chris walk me through just make sure it was set up correctly. I will continue to use Yes air conditioning and Plumbing they come and do the job beyond expectations and always take the time to explain things. Great company don't make any changes!
Absolutely the worst company to deal with. Absolute thieves. How can you even sleep at night by charging a 90 year old lady 700$ to replace a kitchen faucet. Telling her it’s comparable to lowes. You gave her the cheapest moen faucet from lowes. Absolutely mind boggling. Absolute thieves.
Jennifer MacMonagle (ShesCrafty USA)
9 months ago
David installed 5 new power outlets in my garage for my work shop. He was extremely knowledgeable and worked fast. He had me up and running in one day!I could not be happier! Worth every penny!
Wow! What a wonderful and helpful experience during a stressful time. The Las Vegas team answered my call quickly and professionally, they sent out service techs to look into an issue I had a hard time describing. Techs arrived within 20 minutes to troubleshoot a leaking toilet. After they found the issue, it was repaired within another 15 minutes. With this service, their price was very fair and I’d be thrilled to refer them to my friends, family, and work colleagues!
Justin F. service tech. with YES Air conditioning and Plumbing is the best technician I have had that serviced my a/c units. He is very courteous, knowledgeable and professional. I would highly recommend YES and Justin for you air conditioning needs.
David C. was extremely thorough on my plumbing checkup, and took the time to explain everything. He made suggestions without pressure. I was happy to have him servicing my home.I'm not saying other service personnel from YES are not good, but David C. is the first one not to give me the whole spiel about submitting a review. Thus, why you are seeing this. Something I normally don't find the time to go above and beyond on.I have to admit, there have been times that I have felt that the paid service plan I have is just a means for YES personnel to make sales pitches in my home. I did not have this feeling with David C.. It was almost like I had asked my Father over to assist with the plumbing. He wanted me to learn. I will be asking for David C. every time from now on!!!
Hannah Parker
2 years ago
I called yes plumbing at 11am and they were able to get a technician over by 5pm for inspect a possible leak.Kyle the technician showed up promptly, was following Covid protocols, and was extremely professional.He looked over everything and told us he would need to cut open the ceiling the so a deeper look which I expected so that was fine. We ran the bath per his instructions and he was then able to pinpoint a leak from a broken pipe under our bathtub. He gave us reasonable pricing that was clear and understandable.He went above and beyond and made sure to diagnose the issue and give us all his suggestions and well as cleaned our the area from the leak and the surround area from the area that had been cut in the ceiling.We will be using yes plumbing again!
hiddendrawers schenkiz
9 years ago
After waiting 5 days from another company to fix our air conditioner, we gave up and called YES at 2.30 pm, At 2.40 pm Mark (service tech) called and said he was on his way. By 3:35 he replaced the motor and cleaned the unit 1 hour total time. What more could you ask for.
Wanted to share an experience I had with YES... I have my service done twice a year for heater and A/C, not to mention Water Heater. This years Heat Service was a bit of a challenge.... The first service tech came in checked the furnace out and made a decision that the Heat Exchanger was rusted and could leak fumes at anytime. He showed me a video, couldn't tell what it was and that I needed replace it (whole system) that wasn't in my financial plan. Called YES and spoke with a John, he assured me he would get in touch with the tech... well we lost some communication there, but in the end Bill and Josh were sent back. I crawled into the attic space with them this time. Bill was a great help and took some great pics that made sense to me! Took the blower out crawled into the unit. Long story short... he identified some hot spots but no rust or damage. I would like to see Bill C back for the A/C check in 6 months not to mention the Heat Check next year! Thanks Bill and Josh...
Kristina Culpepper
a year ago
Joe Q was very professional and really took care of my AC needs. I really appreciated him for being so thoughtful when I spoke to him and he really cared about helping me get the AC back and running in my home. Thank you so much Joe it’s professional men like you that make me feel better knowing I made the right decision going through your company. Thank you so much!!
Very friendly, explained everything completely. If the installation goes as well as the quoting and financing process I will be very happy. Update: Installation was completed and everything went very well, very pleased with the work
Service reps very responsive, considerate, took time to explain
Our electrician was polite and professional. He worked quickly and cleaned his work area returning it to pre-service conditions. He was knowledgeable and I appreciate his honesty on what required attention and what could reasonably be rescheduled. He even squeezed in our fan installation... Thank You!
Tisha Jones
Justin Norman
7 years ago
Bottom Line Up Front: Polite, but error prone.They are polite and show up on time during the off-season, from my experience. Their work is haphazard and lazy. The job gets done, mostly, but if something goes wrong during any of their work they'll apologize to you and blame everyone else they can. They will skip sections of ducting during a sanitize if they're too high to reach conveniently and can be explained away as connected to another main duct. Their solution to showing up with the wrong air conditioning unit was to take both of my units off of my home, cap the hole, and return the next day with the correct unit.The job got done. My problem was, I was not notified until the end of the day, when my air conditioners were hauled off with the crane, that I was short a unit and would be needing more work than I expected. Their business practices seem a bit predatory, and their company seems a bit too big to pay attention to a single consumer's complaints, because when I complained, all I heard was, Now I'm going to have to order another crane in the morning.I hired them through Home Depot if anyone is considering the same.
Jenifer Fitzgerald
7 years ago
Jun was amazing! He was prompt and very efficient. He double checked everything and explained each step along the way. He was friendly and helped me understand what needed to happen next. I would definitely recommend them!
I am very satisfied with Yes! Jason came to service my water heater and plumbing. He was very professional, and his knowledge and guidance helped me to make the best decisions. I have used Yes! a number of times, and have always been happy with their service. I will continue to count on Yes!
Adrienne DiMuro
8 years ago
My water hearter that was only 2 years old broke down, i happened to see a Yes plumbing truck on the next block, so i called them to have someone come out and check my fairly new system out. They were there the following morning as this was not an emergency...only to find that it would cost more to repair it then to buy new one. Both James and Mark took time with me calling the company that i had my current water hearter thru to see if it could be fixed or not. I never felt rushed into making a dicisison wether to go with Yes or have them fix it. My representative James Insley had to come back per my request as i needed to go to work, James was very accommidating and did come back later that day. James not only set our new water heater to code but did it in a very professional manner, he Karted everything away, left the area clean. James explained to both my husband and i in very explicit detail regarding temp control and what to do if there was a failure with the system down the road, explained about our warrentee, He never gave us the bums rush, he took his time explaining every part of our new system, what he replaced and why. I would definitely call Yes plumbing again and request only James Insley as he gained mine and my husbands trust. Thank you James Insley for being patient with us.
on time and very respectful of the customer. Explained what the issue was and what needed to be done to fix it. had to order a part but worked very hard to get our problem resolved as quick as possible. Will be requesting him for future issues. Had bad experience with YES in the past but Joshua represents the company the way it should be
Marjorie Zimmerman
3 years ago
Matt was very friendly and knowledgeable. He was able to talk about advantages and disadvantages of things I wanted to do. He was quickly able to give quotes.
Mario Quintanilla
3 days ago
Super Professional always on time, very reasonable prices and top notch equipment and services. Highly recommend
This company is fantastic, made a call (8 PM or so) that my AC was out, covered that it was possible that it would be covered under my household warranty and encouraged me to go through that process. I decided I wanted a company w/ good reviews supporting me instead, and I'm fantastically happy with that decision. Working with Bill C. was a fantastic experience and he was utterly professional to get everything fix.Perfectly on time and done in under an hour, he was happy to explain to me what had likely went wrong and some steps to resolve it, and helped me sign up for the regular maintenance program to help avoid this in the future, obviously, I'll be working with these guys again!
Had a breaker and outlet put in for my microwave. He came out and got the job done perfectly. Was great to talk to and has a great sense of humor. Was a pleasure doing business with.
Maureen R. Horgan
9 years ago
we had a wonderful experience with the Yes man,,I want to thank Phap for being a great technician. His knowledge on our heating & cooling system was a great help in understanding our units. He is a valuable employee and is a great asset to the Yes family of Vegas. Treat him well,you have a jewel serviceman working for you.The Horgans
Excellent service timely manner alwaysIsaias friendly helpful knowledgeable and excellent customer service! Made sure filters taken care of and we previously had Yes team Installed new HVAC Furnace and A&C system last year! Maintenance and warranty repair always honest helpful today to make sure all is working properly!
deborah hughes
9 months ago
They came out looked at my furnace and tried to get me to buy $16000 unit. Knowing that I am a senior citizen that couldn’t afford to be without heat
Rodger Hangartner
2 weeks ago
The guys who came out and did the repair were great, as were the office staff I talked to. I only gave the four star review because the prices were eye watering. Not really Yes's fault with the inflation we have today. I'll call them again when my old AC unit finally dies for real.
Derrick Coates
2 weeks ago
Alejandro and Chris performed and extremely thorough review of our system and patiently explained what they observed in simple terms. I better understand my options now.
Phab Nguyen Absolutely 👍 Proficient and Professional. Communicated everything he was doing and what he had doneThank You for all your help and hard work!The use of your personal heater was the finishing touch for keeping my family warm.Sincerely,Mary Ann Butler
Aaron Kerrigan
11 years ago
I have a relatively small home and needed a new a/c system. A Yes service technician came out and took advantage of my ignorance regarding air conditioning. The technician recommended a 5-ton unit and was firm when he said I should not put a smaller unit in. However, he didn't say what size I have now. He quoted me around $11,000 for the entire unit. Boy, was I floored! I called a couple other companies, had another technician visit, and was told I have a 3.5-ton unit, which should be fine for my 1,400-square-foot home. Now, this company might do quality work and give good service, but they have little regard for those who have small budgets. I feel very disrespected by this company.
erick valeriano
a year ago
Sean was great! nice and works fast... 1st time with them and for sure would have them work on future home projects...
Angela Kealoha
5 years ago
Cliff M. provided Exceptional Service today w/our Water Heater. Very knowledgeable & taught my husband and I a few things we didn't know. I already gave out 2 of his business cards to a neighbor & my sister if they need any service done. Excellent customer service & a great guy! Big Mahalo to you Cliff! ☺ your vacation awaits you in Hawai'i!🤙
Kyle put in a flow tech and chlorine water filtration system. He did a phenomenal job and was extremely professional. The service was completed in a timely manner and was done to professional standards. I would recommend Kyle to friends and family.
john plunkett
9 years ago
Dealing with Nicole and eventually Billy was a very satisfying experience. Because of an issue that came about during the installation, I had contact with Nicole who arranged for Billy to visit my residence. Billy completely understood the problem and had it rectified within a short period of time. Their professionalism made dealing with YES a welcome experienced.
Mat did an outstanding job from first handshake to the last. He did a thorough review of the proposed project, listened to the requirements, and made very professional suggestions to make it not only functional, but with curb appeal. The quoted price beat all others...and he was able to do the job same day...no hassles at all. I look forward to having Blue Apple back for additional work. This is how professionals work...pride in their craft and with positive customer interaction.
Roxanne Daniel
4 years ago
I highly recommend Yes AC & Plumbing. Their response was immediate and David, the technician, was excellent. He was very professional, knowledgeable and extremely informative. I knew exactly what was wrong; what could be done and the cost for different options. I’m very pleased.
Matt came by and gave me a 240, 60 amp hot tub electrical service quote.He was very thorough and took the time to answer all my questions. However, it would have been nice to get one of his business cards and license number included on the quote he gave me.Thanks,Harun
From making the appointment with Valetta, to when the Service Tech Jessie, came to my house to service the hot water heater, it was a very positive experience. Both of them were very professional and cared about customer satisfaction. A job well done.
I called the company out for a minor repair and the technician told me I needed all new parts while vaguely waiving at the leaking area. I got no specifics on exactly which “parts” would need to be replaced and for what should have been about a $150.00 to $200.00 repair he wanted to charge me over $400.00.I declined the service.
Antoinette Harvey
9 years ago
Yes Air Conditioning responded in a timely manner and was able to replace my unit in one day.Everyone I interacted with was very professional. The tech was able to explain everything very thorough.I would recommend this company because they deliver a very high standard of customer service.
Do not hire them, you are better off lighting your money on fire or hiring a hobo who knows nothing about your AC system! They checked our system which needs a heavy cleaning and tried to use scare tactics, lies, and fear to upsale services up to $9k! (The fix cost $1775 with another company.) After the 9k quote, the guy suggested our 2018 system was old and needed to be replaced. They said since we were at 9k for repairs, we should just buy a new system but don't worry they have financing available, it would cost 10k to 14k. The entire goal was to get the sale of a new system instead of just take care of what we needed. Use anyone else, use your grandma, give your dog a hammer, it doesn't matter.
Mary Buckeyne
5 years ago
Mark was very professional. Answered all of my questions and was very knowledgeable about the products being offered. These were the System Cleaning (includes ducts), heat barrier, insulation, ultraviolet light and new electrostatic filters.
Technician arrived at scheduled appointment time. Did cleaning and maintenance of the heating and air conditioning units and replaced a part on the air conditioning system. Area was cleared up of all debris when he was done. Technician was masked for safety and put on booties over his boots when he was in the house. Brian was very respectful and polite, it was a pleasure to meet him.
They checked my A/C to make sure it is ready for summer. The check was completed in less then hour. Technician was courteous and explain what he was going to do. Showed me the results of the inspection and possible options. It was a very nice experience from your company.
Yes drywall tech (Mike) completed a wall access repair so we'll you can't tell where the holes were cut. Very nice job.
Mark Armstrong
6 years ago
Bill was prompt, courteous, efficient and really humorous. He made me laugh and then took care of my problem really quickly. It was a great experience.
Home AC wasn't working in the early hours of Labor Day,. Called Yes, and they promised to send someone by the next afternoon. I was able to get someone from another company, Air Supply, to come sooner, and their guy said that the system was worn out and offered to sell us a new one. When the Yes man, Phap, showed up, he fixed the problem quickly and easily. Saved us thousands. Not only was Phap admirably honest, but he also showed me, in detail, the condition of our AC unit. We are most impressed.
Michael Wilson
7 years ago
Everything was perfect. Finding the problem quikly and then we decided on a new unit so the yes company gave us a great price for a new a/c unit and installed it the next morning. We decided to get a new unit at about 5p.m. the night before. Instalation went well and we got the right size for our home. No pressure sale tactics and no selling us more than what we needed for the size of our home. I will not use any other company except theYes Man !!!!!.
Ellen Gibbins
5 years ago
Customer service is excellent scheduling is efficient. The technician, Jayson P. is very professional and courteous. He gets the work done in a very efficient manner and makes certain it is satisfactory. I would recommend him to everyone who needs plumbing service. Sarah C. Also was very courteous and efficient in setting my appointment. It is a pleasure to know a company with wonderful employees.
I bought an annual service contract that includes checking the AC units in the Spring and the Furnaces in the Fall, and also includes one Plumbing checkup where they service the water heater. I have been really happy with the people that were sent out. Both the AC and the Plumbing service guys were super knowledgeable and polite. My only issue with Yes, is that the cost of any needed repairs seemed a bit on the high side. The quotes that they gave me for water filtration systems and tankless water heaters were insane.
I was trying to get estimate for installing 2 new toilets. Vegas has the worst plumbers. They make u wait for hours and don’t show up .YES technicians were at my door at appointment time. Team off two. Extremely efficient and nice.Estimate was clear no hidden costs.I didn’t use them . Their were out of my budget .They are dependable
Gave a 3 star only because I feel they were trying to take advantage of our misfortune. 1900.00 to replace a leak in the tank of our Bradford White hot water heater. We purchased a 6 yr. home warranty insurance just to not have these kinds of out of pocket cost. Especially an emergency cost like this, only to find that our insurance company covers the parts, not the tank! Pardon me! What goes wrong on a hot water heater? A leak..So Yes come out and hits us with 1900.That was a joke..The good part which I guess I could have started off with is, upon calling them they came out the very next day and that was free. Plus, they came out prepared to install that day. But I think they were certainly going to make up for that in charging the 1900. I actually wanted to switch to a tankless, but that 7000.+ was out of the question..
Called a few companies for quotes for running power to my new shed. Blue Apple had the best quote and not only that, Sean from Apple Electric cleared up a few misconceptions and questions I had. Thought it would take a few days for everything to be scheduled and installed, but instead he came the very next day (the day i am posting this review) and completed the entire job. Brought a few extra crew members from Blue Apple and had 3 outlets and a light installed in my new shed with a panel for it all. Will definitely be using them again and, in fact, I will be calling after this review posts so I can get Sean back out here to take a look at a few other things I want done.
Josh Thompson is a great service tech. He is a great technician. If you have a chance to have him over to check on you a/c unit you will be amazed how great he is.
LeRoy Alexander
7 years ago
Joe Q was pleasant, punctual, and professional. He provided us with some informative tips for prolonging the life of my equipment and general system information for future use. He is an excellent representative of your company.
Jean S Lirani
7 years ago
Michel Chapelli spent about 8 hours correcting a problem with our new AC.
The system has never worked as well as this. Thank you for sending a man that was so professional and dedicated to doing good work. You can be very proud for employing such a responsible employee. I nominate him for employee of the month. Thank you.
Terry Bushnell
4 years ago
The first hot day and guess what? The air conditioning didn’t work. I placed a call to Yes!Air Conditioning and Plumbing. They sent Alex out. He arrived on time and assessed the whole air conditioning system and came up with a fix. Alex was professional and explained what needed to be done. Very satisfied with the service and work.
Jesse Daniels and Ryan did an awesome job of installing 7 new ESOs in both of our bathrooms, installing a new tub/shower cartridge in the master bath, and installing new washer hoses.
Charles Haycox
9 months ago
Ring installation- Robert was professional and helped fix my electrical issues. Thank you
Travis Pullen
6 years ago
The scheduling people on the phone are always nice and helpful. The people coming out to your house are always trying to convince you to buy new everything. And their price quotes are always more expensive than anyone else around. I have asked to quit my service after the last visit. Guy tried to tell me the price to inject coolant for my air conditioning was astronomically high, and I should replace both my units. Well, I asked around and found cheaper price quotes from EVERYBODY else, after he had insisted he was giving me such a good deal, and it turns out all I had to do was inject some coolant, and my systems are peachy-keen. And it wasn't anywhere NEAR the high cost he implied it would be. If you use this company, be on alert, always get a second opinion when they try to upsell you, and NEVER agree the same day to buy something from them. Do your own research.
William Allen
7 months ago
Great service. I will definitely use them again if needed.
The techs were courteous and showed us the camera all along the way and explained our options for our issue. Also, make sure to check their website for coupons. I saved half!
Debra Cook Hirai
7 years ago
YES! Air Conditioning and Plumbing is a phenomenal company with incredibly knowledgeable, skillful and professional employees. Elite Plumbing, Heat and Air talked us into buying a new 5 ton TRANE unit last year which I'm just now paying off ($6700). As it turns out, no-one likes to service TRANE units. I had arranged a maintenance call with them early Friday and the kid who came out told me the fan unit had to be replaced (under warranty) but that they couldn't find the part. I called them five times and the 24/7 advertised company is 12/ 51/2 and the only response I got was We'll let you know when we get the part. That was Friday afternoon. We (three of us--all seniors and one with a serious heart condition) were without air conditioning until Monday afternoon when YES! and Josh T rescued us. I had begun calling companies Saturday AM to see if someone else could help us and the second place I called recommended YES! Once Josh came out and explained the situation to us, I felt we were in good hands. And true to his word, he was out here early Monday to fix our system. BTW Elite did call today but couldn't get to us till tomorrow.... What company just leaves their senior, ailing customers without air for four days in 109 degree heat? Elite! YES! and Josh T took care of our needs in the most professional and expert way possible--Thank you!Dr. Debbie Hirai
Alex V. was very nice and did a great job explaining the problems and different ways of addressing them that would suit my ability to do so. There was no pressure to choose one option over another, but he gave me all the facts so I could make the right choice for me. He was also able to make the repairs super fast!!
Should have realized they were going to be a problem when I had them out and they started negotiating before they even really did anything. This was about a year ago. Today I used the WATER HEATER MAN and they were half the price. spent $180 today with water heater man compared to over $350.Also on a side not Yes tried to come out and service my AC unit they offered a free service. Pretty sure it wasn't going to be free after they got done with me. BIG RIP OFF. BEWARE!!!
Annette Christensen
9 years ago
Wanted to say Thank You to Josh again for helping to locate the problem with our A/C unit. Josh was polite, professional, and knowledgable about the issue with our unit. We appreciated him taking the time to make sure everything was taken care of and to offer alternative solutions. We learned a lot about how to better take care of our A/C! Thank you, Josh, for saving us some money and for going above and beyond. We would welcome him back anytime.
Terry Chastain
8 years ago
My AC broke down so i gave Yes A/C and Plumbing a call. Jun A. arrived on time. he was friendly and courteous. He found the problem and took pictures to help him describe the problem to me. In the past when an A/C tech has come to my house they were in and out as fast as they could be. One even refused to check the part of my unit that is in the attic. Saying he did not need to. Jun was nothing like this. He was willing to take the time to find the problem and explain everything to me. If the last Tech i had come over had actually done this i would not have needed Jun to come out and they would be getting my 13k rather than Yes A/C. Mark J. from Yes, also came by. He helped me to make an informed decision on what replacement A/C unit would be best suited to my need. He did not just try to push the most expensive unit. He laid out all the options making sure I understood the pros and cons of each system. Mark then did everything possible to help me find a way to pay for this unexpected but extremely necessary expense. Living in Las Vegas without an A/C when you have kids and pets is not an option. Thank You Yes A/C and Plumbing for your help and courteous, knowledgeable employees.
Marcine Aniz Uhler
6 months ago
My electrical was a mess from a remodel 2 yrs ago, even tho a licensed master electrician did the all the electrical.Sean and Anthony figured out my crazy wiring and dead electrical boxes, traces and fixed flickering lights, installedd dimmers that work, and stayed until the Caseta package was working smoothly with my internet. Now my paralyzed veteran can use his voice to turn lights on and off! Best ever service and follow up!!02/09/2023 Sean is back doing warranty work .. I love this company. I trust them and they are herequickly when you need them.
I absolutely love this company, they have been such an amazing help to my family and I. The pricing is very fair, and the service you get is beyond what I have received from any other company. They do everything you could ever need. I can't recommend them enough.
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