Description
Atlas Plumbing has provided quality residential and commercial plumbing services to the Henderson community and the Las Vegas Valley for 40 years. Our company was founded on four generations of experience and built with ongoing trust, integrity, and genuine customer service.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Backflow Prevention And Testing, Backflow prevention & testing, Bathroom Accessory, Bathroom remodel, Bathroom remodel in Henderson, NV, Bathroom remodeling, Bathroom remodeling in Henderson, NV, Commercial Plumbing Fixture, Commercial plumbing, Cure In Place Sewer Lining, Drain cleaning in Henderson, NV, Emergency Services, Fixture Installation Or Repair, Fixture Plumbing, Gas Line Plumbing, Gas Lines, Gas Lines Leak Detection, Gas line repair & replacement, Hydro jetting in Henderson, NV, Hydrojetting, Install water heater, Install water heater in Henderson, NV, Leak Detection, Luxury bathtub installation, Mobile Home, Mobile Home Plumbing Services, Mobile home plumbing services, Old Plumbing, Pipe bursting, Pipe bursting in Henderson, NV, Piping & Repiping, Piping And Repiping, Plumber in Henderson, NV, Plumber near me, Plumbing Backflow, Plumbing Issues, Plumbing company, Plumbing company in Henderson, NV, Repair sewer, Repair sewer in Henderson, NV, Repair tankless water heater, Repair tankless water heater in Henderson, NV, Repair water heater, Repair water heater in Henderson, NV, Repair water line, Repair water line in Henderson, NV, Repiping Water, Replacing Old Plumbing, Residential And Commercial Plumbing, Senior citizen plumbing services, Sewer camera inspection in Henderson, NV, Sewer repair in Henderson, NV, Sewer video camera inspections, Smoke Testing, Smoke testing, Tankless water heater in Henderson, NV, Tankless water heater installation, Tankless water heater installation in Henderson, NV, Tankless water heater repair, Tankless water heater repair in Henderson, NV, Tankless water heater services, Tankless water heater services in Henderson, NV, Trenchless pipe lining, Trenchless pipe lining in Henderson, NV, Tub Conversion, Tub Conversions, Video Inspections, Walk In Bathtubs, Walk-in bathtub installation, Water Line Repair And Replacement, Water Treatment Enviro Water Videos, Water Treatment Installation Or Repair, Water heater installation in Henderson, NV, Water heater repair in Henderson, NV, Water line repair, Water line repair in Henderson, NV, Water softener, Water softener in Henderson, NV, Water softener installation, Water softener installation in Henderson, NV, Water softener services, Water softener services in Henderson, NV, Water softener system, Water softener system in Henderson, NV, Water treatment, Your Bathroom Remodel,
Reviews
Vic (Nautical)
2 years ago
Jennifer Andrews
4 years ago
I had a pipe burst in my front yard. I called Atlas as I had a good experience with them before. Brandon came out within 15 minutes of me calling. Quick service! The pipe outside was wrapped but it still burst with the cold weather. Seeing the condition of the pipe I asked him if we could replace both parts and the fittings. I didn't want to fix one part and have the old part work harder and possibly burst. He examined it and said it didnt need to be done but understood my concern. He explained what he was going to do and made sure I understood. He was respectful and courteous. I would call Atlas again and recommend them.
Rod came out helped me and saved me alot of money his honesty is greatly appreaciated which is why from now on ill be reccommending him and Atlas to anyone i know needs a plumber!
Great service!! Very fast scheduling appointment and found and fixed the problem quickly.
Pete is top of the line both in work ethic and character atlas is lucky to have such a dedicated employee Thank you. Burton Bass
theresa wright
a year ago
I had a unique plumbing problem—vexing to me to diagnose. I relented and called a plumber and Atlas was able to diagnose it quickly and honored their free estimate. I was thoroughly impressed.
Very professional and easy to talk to. Mario came out to change my mom's water heater and also showed us what to do in an emergency and went above and beyond what any other service technician has done. 2 👍up for Atlas Plumbing and Mario!!!
Excellent service!! On time, clean, and fair pricing...will be using them again in the future!!
Update: I used Atlas again and was very pleased. On time, knowledgeable and professional. Price was fair, service was thorough and honest.
Roxanne Santele
2 months ago
Awesome Customer Service Juan. 5 Stars!
Very quick response time. Very knowledgeable and respectful technician. Very satisfied and would highly recommend.
We have used Atlas for several years and are very pleased with their staff and work. Most recently for a new water heater and toilet problems. They are on time and very personable. They will remain our go to plumber!👍
michelle klump
2 years ago
Our water heater started leaking so I called Atlas Plumbing they came out the same day earlier than promised fixed and then got someone our to deal with the water damage immediately as well. Would recommend this company
Esmeralda Paap
2 months ago
My disposal was clogged I called Atlas and they had someone in the area available Robert was on time, professional, and finished the job quickly even gave me advice on how to keep my drain clean I highly recommend him for all your plumbing needs!
Plumber Eliseo Banuelos was phenomenal today assisting me with a leak on my property. I work for the Las Vegas Valley Water District and everything that Eliseo said was explained accurately and above board. He showed knowledge and integrity that is rarely shown today and I strongly recommend him as well as Atlas Plumping.
Sandy DuBrell
3 years ago
They took extra time to fix my problem.
Donna DeVito
6 months ago
Great...
Connie McLeod
3 years ago
Danielle Swett
2 years ago
Barbara Johnsen
3 years ago
Having used Atlas Plumbing on numerous occasions, they are always on time, professional and do great work!!! Definitely our go to plumber! Recommend to everyone to use!!
MATTHEW GOLDBERG
a year ago
Fantastic customer service, very professional. Danny did a great job, from now on, my household will only use Atlas Plumbing!!
Wine Goddesslv
2 years ago
From the recommendation of this company to the Initial call to ask if I could have service to the completion of the service, I have felt comfortable, taken care of, and appreciated as being the customer.
Tricia is a gem and Danny rocks (my mom is extra grateful for his timely and rockin’ service)
Thank you for caring and creating a great vibe in the community of professionals in Las Vegas!
Fanya Escamilla
a year ago
Stanley Hutchinson arrived on time and was professional the entire time he was here.
He found the leak in the shower right away and fixed it quickly.
He had no choice but to cut tile but he cut such a small hole I don't know how he worked.
When he was finished he patched the hole so well, we can barely see it.
He installed the faucets in no time, and even installed the new drain plugs that came in the box.
Really above and beyond.
Next time I need a plumber I'm absolutely going to call Atlas.
Jessica Padilla
2 years ago
Eliseo was the technician that completed some much needed repairs. I was on a time crunch to have a to do list of things completed. Eliseo came out and in one morning completed several task. Left the area clean. I have used and referred Atlas several times and will continue to use their services.
Whitney Whiteman
2 years ago
I am so thrilled with my new walk-in shower and couldn;t be happier with the job from start to finish! The team @ Atlas were so easy to work with and exceeded my expectations in a big way!
After meeting with 2 other companies, there was no comparison as far as knowledge, value and trust that the job would done as promised and it was!
Thank you, thank you, thank you Atlas Plumbing (Luxury Bath) ..job well done!
Tricia and Eric were amazing. That came to my house last minute even though it is the holidays. Thanks guys!
David Fleming
3 years ago
Joanne Virella
3 years ago
I've had Atlas Plumbing come out prior on a former home for water softener install and was satisfied; and today on current residence Mario came out and exceeded expectations. He was punctual, professional, personable, knew his stuff and was efficient with time (which was super important considering this was a condo and water to all residents had to be turned off while he worked). Would definitely recommend Atlas again (and Mario) based on my experiences today!
DENISE ZOVALA
2 years ago
Atlas has done repairs here before and were awesome, keep up the professionalism guys 👍
There are very quick with response and professional. The field technician is very knowledgeable and courteous. A great company to work with.
Christopher Gagnon
3 years ago
Fast service, very knowledgeable, friendly. Would definitely use Richard for my next plumbing need.
Edward Holmes
3 years ago
I asked for a quote and they followed through in a timely manner..
Larry Hattersley
a week ago
So far, my experience with Atlas has been great. On 08/17/2023, I had a pipe that burst inside my wall. The water was causing a bulge at the bottom of the wall and a stream of water was shooting out of the wall about two feet above the bulge. Atlas was my second call. Glenn Gove was dispatched and was here within a half hour. He was neat, personable and professional. He took the time to explain what he was going to do and didn't seem to mind me asking questions. He fixed the problem and then tested it under different pressures to make sure nothing leaked. He cleaned his work area and asked if I had any other concerns or questions.
Atlas Plumbing is most definitely my first goto for my plumbing needs especially because of their plumber named Glen. Had a shower leak and even prior to providing a quote for the cartridge replacement after thorough inspection, Glen verified that the cartridge wasn’t still under warranty first. Glen also went above and beyond double checking possible options to savage the existing leaking sink fixture, but to prevent further issues with leaks he recommended the proper type that would specifically fit the existing sink that should be purchased. Not only, did he do a seamless yet difficult install but also cleaned the built up lime residue leaving the entire work area cleaner than it was originally presented. I truly feel Glen is a true asset to the company as he is a honest, resourceful service man and provides multiple solutions for all types of budgets. Am grateful to Glen at Atlas Plumbing for his speedy and efficient repairs. Lastly even though his work is warranted for a whole year after his repairs, I haven’t yet found any reason to redeem this extra reinforcement of his quality work.
Michael Hanley
4 months ago
Fast, friendly and very professional service
I’d be happy to recommend them to anyone with a plumbing problem
Lucca Villanueva
3 years ago
Extremely knowledgeable, very helpful and very forthcoming in what they are fixing and how to fix it if you decide to do it yourself the next time.
Glenn was great and informative with our plumbing issues. He was fast and just an overall great guy.
Keith & his son did a great job, very knowledgeable & thorough. I love the uniform, bow tie with Atlas logo on shirt,not what we are used to seeing in plumbers. Would encourage all in the field plumbers to wear the bow tie, sets you guys apart!!
Techs Eliseo and Hugo were here at the beginning of the time range. They wore masks and foot coverings. The problem was quickly identified and fixed. They also sent pictures documenting the problem. A great experience and will use again!
ivona janieszewski
8 months ago
Dakota was VERY proffesional and knowledgeable with a very FRIENDLY demeanor and personality. Just a fantastic person !!!!! Will recommend him to all my friends!!!!
claudia merino
3 months ago
Very nice and courteous. Very respectful of my home. Did the job fast.
Bruce Thielke
3 years ago
Price to install a kitchen faucet was over $430
Nice man, but more than I wanted to spend
Glenn from Atlas Plumbers is amazing. He dealt with our issues and also provided plumbing education by drawing on the white board in his work van. He was very professional and a pleasure to meet and to work with. I absolutely recommend Atlas Plumbers!
Richard Craft
2 years ago
Atlas Plumbing is one of the few service companies in this town that gives you an arrival time and shows up during that time window. Employees are professional and respectful and their work is guaranteed.
Lizzy Newsome
4 years ago
Great customer service, from the beginning to the end!
Very prompt and professional on the phone, lots of communication regarding our appointment, and the technician arrived with all the equipment necessary to complete the project. They do free estimates, so there is no reason not to check with them first. Will be calling again with future repair needs!
Debbie Kenny
6 months ago
I can highly recommend Atlas Plumbing. Vanessa, our technician, arrived on time, was very professional yet friendly and knowledgeable. She assessed the work to be done and after talking over our options with us she got right to work. We are very satisfied with the end result and will very likely use Atlas Plumbing for future plumbing projects.
Melissa Lloyd
11 months ago
Very kind personnel. Would call again
Mario from Atlas Plumbing just fixed a plumbing problem in our home. He and his trainee Jose were fantastic. They not only did a great job on our sink but also check to make sure everything was ok in the house. Mario and Jose wete very efficient and completed the work in a timely manner. We will definitely be recommended him to our friends.
Steven Santos
3 years ago
Had an unfortunate leak from a downstairs toilet on Sunday morning. Contacted Atlas & a very nice woman who's name escapes me answered & informed me that the earliest service call would be between 4 & 6 PM. No price/estimate is provide over the phone per company policy & that was ok. Atlas plumber Mario text just after 4 stating he was on his way. Mario arrived & was extremely professional and funny. Mario inspected, provided estimate & did his thing. Issue was 2 fold which Mario resolved. 1st was a garbage wax seal that the builder used (house is 2 yo). 2nd was a blockage past the trap. Mario did mot stop until it was resolved. He even contacted a recovery team because we sustained water damage. Can't say enough how impressed my wife & I were with Mario. Atlas will be coming back out to replace the seals on our remaining toilets to prevent this from happening again. Highly recommend Atlas Plumbing.
Very detailed and took the time to explain different options along the way. From the 1st call they had a technician(Stanley Hutchinson) out within an hour. They gave me a text to alert me they were on the way with a picture of who was showing up. Felt like family from the 1st contact with receptionist throughout the whole process. Had a detailed estimate as soon as he was done. I wish Farmers insurance had the same integrity as these guys.
This is an update that my water heater ia finished after months. Daisy from Atlas helped me navigate the horrible water heater company Rheem. David the technician was always friendly.
Denise Konigsfeld
2 years ago
The communication by Atlas was excellent...timely and very personable....it’s refreshing to have excellent customer service these days! More importantly, their service and professionalism was also excellent! Danny was efficient, knowledgeable and explained the situation thoroughly 👏🏻 Their availability has also been very important for our needs. We have been extremely pleased with The entire Atlas team!
Krystal Holmes
3 years ago
2nd time using g Atlas Plumbing. They were professional and efficient in completing the job.
Annie Kelly
11 months ago
Great service provided to us by Tricia and Stanley!
Atlas Plumbing did such a good job for me. They were so responsive and prompt and well, pleasant! Robert Ellsworth did a fantastic job explaining what was going on with my leak and we arrived at the solution that worked best for me. No upselling. I am beyond relieved that I have leak-free running water again! And at an amazing reasonable price. Thank you Robert and Atlas!
joe armendariz
8 months ago
Stanley was very nice and professional, very honest and knew what he was talking about
Very professional Danny knew problem right away only took about 20 minutes. Office staff great as well.
Thomas Johnson
10 months ago
Never ending the amount if stuff they found that needed repaired soon. They quoted over $300 to come back out and change some filters which they charged 3× what they cost on Amazon. The technician was arrogant in his manner of speech. Lots of plumbers. Wouldn't gamble with this one.
Charles O'Hara
2 years ago
Hilda Jahangiri
a year ago
Very professional and thorough. I’ve used Atlas Plumbing several times and have always had a positive experience.
Anthony Cortes
a year ago
Had a problem with Blackwater backup in our kitchen and laundry room.Called Atlas.Mike R. came out and was great.Covid compliant,friendly and knowledgable.Thank You Mike and Atlas.
Carlos La Farga
9 months ago
I will repair leak myself temporarily and will call your company to repair (if it leaks again) once my home owners policy for leaks becomes effective.
David Blakemore
2 years ago
Waiting for an estimate but Mario was professional , great sense of humor made me laugh which I really needed it. Other plumbing company made me sick to my stomach the price to do the drain pipes was outrageous and that was just for drains and not having new fixtures installed. So yes my experience was the lift and support of a knowledgeable charismatic gentleman. Just waiting for estate. So nice to have a person who is positive. MADE MY DAY. Thanks Mario.
Maria Alberco
3 years ago
Brian was excellent, he did what
we asked him to do. Thanks for everything
Carolyn Orsinelli
a year ago
The technician, Eric, was very professional and completed the repairs quickly. He was later than expected, but we very much appreciated that he still came out. Another plumber had canceled on us, so we needed to get the repairs done that day. With that said, we thought that the price was very high for about an hour or so of work. I tried to find out how much it would be before he came out, and they said it would be at least $220, but it ended up being $750. By the time he was there and gave us the price, it was too late to get another plumber or quote.
Elesio couldn’t have been anymore professional while enjoying what he does for a living. Great job on the work you have provided and for following COVID-19 guidelines. He walked me through the entire process and the work he was going to start. After he was finished he shows you the work that he has provided. Amazing job and I hope you have a great day.
RogueGoneWild
4 years ago
Mario Torrez was very friendly and knowledgeable in what he does, helped my family and saved me alot of money with there affordable price. Definitely will be requesting his services and letting friends know where to go for a plumber in this town.
Jazmine Rayas
5 years ago
I am so impressed with Atlas Plumbing! I was very pleased with the services but especially Daisy. She was extremely helpful and patient helping with all arrangements. Will definitely come back to Atlas for future needs.
Very friendly, knowledgeable and gave me a free estimate. The estimate was 3.5 times that of a few other estimates I received.
In response to your reply, I was told repairing the line wasn't an option by your tech. In regard to pricing, I was comparing apples to apples as it was 3.5 times the price of new line installations elsewhere. I got 7 quotes and they ranged from $1600 to your $5700 price for a new installation. I'd love to get a price to just repair the line I already have?
Was very satisfied with everything that Atlas plumbing did the quality of work was beyond measure.i did not expect the work to be so flawless.i would highly recommend it to my friends and family.
Stanley arrived on time…. Cleared a grease clog and was on his way within an hour. Great service.
Very professional and on time but very expensive also. I had to pass on them because I'm not a millionaire. I was quoted way more than I expected for a very simple shut off valve replacement.
Dani Martinez
4 years ago
Rod Ray is the best, had an issue installing our kitchen faucet, Rod was able to come same day. Cheerful, knowledgeable and fast repair. Atlas plumbing will be my go to for all of our plumbing needs.
Appreciated quick response and installation of new water heater.
Kristin Tucker
3 years ago
We had a very positive experience with Atlas Plumbing. Richard Abriel was our technician and he was very professional. He replaced a water shut off valve in our garage. Also, I think they charged us a fair price. Thank you.
He was amazing, did a great job, was clean, polite and professional!
I would absolutely use them again
Fantastic quality service! I had Thomas Brunner replace my water heater and I am 100% satisfied with his timeliness, friendliness and expertise. He also went above and beyond, checking my water pressure and also, since I have a very old water softener, checked my water hardness. He also gave me tips about what to look for when the softener begins to fail. I couldn't be happier. Thank you Thomas!
Mario T. was very professional and efficient. I would definitely recommend him! He was very friendly and I am 100% satisfied with the service! Thank you Atlas Plumbing! Thank you Mario!
Michael Rosolino
2 years ago
brian kitchen
3 years ago
I received great customer service and they even came earlier than planned. Give me a great price and quality work . Will use this company again .
Appointment for Monday evening between 4-6. At 6 I called the office since no one could bother to contact me, since the plumber hadn't shown up yet. I was told he was busy at another job and would be there within the hour. Plumber finally showed after 7. He had a busy day and didn't have any supplies left on his truck so would be back first thing in the morning between 8-10, also said he would call if things changed. Well it's 12:30 in the afternoon and a big 0! No plumber, no phone call! Either these good reviews are fake or I'm being singled out as an unimportant customer!
Over 3 months of waiting, 4 service calls, 4 different repair technicians, dozens of calls and promises, and my faucets are still not fixed. Now they just don't return calls. Worst experience with a plumber ever. Unbelievable they can't fix such a basic thing.
Christopher Maurer
3 years ago
On time, very professional! Explained everything in simple, non-plumber terms. Super friendly and took care of business in a timely manner. They called me 20 minutes before hand to make sure I was ready for their services. They even had booties ready to enter in the home.
Rob Boeckmann
3 years ago
David from Atlas plumbing was great and super helpful.
Meggan Duncan
7 months ago
Robert Buckenmayer
a year ago
Cassie Lohman
10 months ago
Arrived within the appointment time. Was courtesy and helpful in explaining details of the service and cost. Was neat and clean.
Sharon Navas
2 months ago
They responded quickly and professionally. So glad to have a crew we can trust!
Penny Childers
4 months ago
I had the most awesome experience, first I had a woman plumber(Vanessa) and I was skeptical at first and watched every move and listened to every word, not my first plumbing job but the first I was completely satisfied with, she knew her job, wasn't afraid to get dirty or work and kept it professional and pleasant at all times! OUTSTANDING! And I'm not just saying it, I used my machine and sink a whole day before giving my feed back. 10+ Penelope Childers.
Megan Wilson
4 months ago
Sunshine was great in scheduling my device the next day. Donny was early & have an honest evaluation of my shower head problem & fixed it. He also gave me tips on what to do for maintenance moving forward since Nevada water isn’t the best. So grateful definitely using them again in the future.
WORST EXPERIENCE EVER
I had a terrible experience with this company in regards to their customer service. I had requested an inspection for my plumbing to be done on Christmas Eve for my property on Mt. Charleston. A plumber was scheduled to come as normal with no notification or information about pricing changes due to the holiday timing. I completely understand that it is the holidays, however, after an hour the plumber was done and I was billed an exorbitant $1050 for only an hour inspection! The plumber was professional and nice, but my FOLLOWUP calls to dispute this insane charge we’re met with an unruly and incredibly rude woman who repeatedly told me to pay within a 14-day period and that I should be grateful for not being charged more. She got more aggressive by demanding us to pay and threatening to call Collections before this period was over. I would NOT recommend this service to anyone, look for others who are polite in even the smallest capacity.
ilene moritz
15 hours ago
Jason knew what he was doing hard to find plumbers like him he’s a keeper thank you so much Jason . he saved our lives from carbon monoxide what a plumber very few like him. Rod and Ilene moritz
Lillian Wallace
a year ago
Very friendly reasonable price fast and honest.no up selling or hustling. I was very happy with the services 😀
Jennifer Brooks
2 years ago
I recieved an in home estimate today from Spencer at Atlas Plumbing. Everyone knows how stressful and frustrating home repairs can be, especially plumbing. I've received multiple estimates, that only ended in further frustration or disappointment. Not due to just the cost, but the overall interactions with the service provider in general. Spencer was thorough answered all my questions and concerns. He gave a detailed explanation of what needed to be done, the cost made sure I understood. He also showed empathy, which is a trait we don't see too often these days. I'm finally confident in getting the work done & at a reasonably fair price. When the works complete the next review will be Great
freddie paredes
3 years ago
Teresa Fernandez
3 years ago
Atlas Plumbing is the absolute BEST! From the simplest of issues to our most recent dire one 😞 they are always so prompt and responsive. Danny Lloyd was our technician for this nightmare we were dealing with and we could not have asked for a better person! He was wonderful to work with, so informative and professional and took really good care of us! Especially when going through the tough stuff having someone who cares and goes the extra mile just makes everything better. Rod Ray truly has the best guys in town! I will never go to anyone else! Thank you so much! ☺️
As a property manager it can be difficult to find good, reliable repair vendors. With Atlas Plumbing I've always received excellent service. When we have emergency issues such as a busted water main or leaking water heater on a weekend, Atlas always manages to get someone on-site within a couple hours. They got a water heater replaced under warranty, same day, on a Saturday. They also handle smaller issues in a timely and professional manner.
Their staff are very friendly and professional - Tricia especially seems to go out of her way to help! Atlas has become my go-to vendor for plumbing service calls. Thanks!!
Great experience with the Atlas Team and especially Daisy the office Manager is very Personal, Simple and Transparent.
Rafael MartineZ
a year ago
Danny was very professional. He solved my plumbing issue in a very timely manner with politeness and respect.
Mario is awesome! Reasonably priced....great service! Definitely will recommend this company.
Way too expensive. The part needed is still not here i told the kid they sent over we need hot water we have young kids. Still no hot water. Then i was shown how to put the new part on when it ever comes because if he is to come back to install it i have to pay another 160$ not happy
Michael Andrews [Hummel ES]
11 months ago
Meesha was so very personable yet professional and prompt! Give that girl a raise! The tech Robert was affable, engaging, professional, and knew exactly where and what the problem was. Unfortunately, quality of service does cost, but though I couldn't afford Robert skills, he told me exactly where to point the next plumber I did call, and most surprisingly, it cost nothing for the consult! If I have a major issue, I will be calling Atlas, and hopefully Robert's the one to come fix it.
The best dressed plumber I’ve ever seen! It made me think I was just going to get an estimate but Dave was nice AND helpful. Really knowledgeable on everything we asked. Fixed our concerns right there. It was simple. Came on time and actually called ahead like they said they would. I wish they worked on more things so I could use them.
Herb Warren
10 months ago
The plumber showed up on time.
He was courteous and helpful and took the time to explain the work he’d be doing.
When finished, cleaned up, told me what had been done and scheduled a follow up in a few months.
Mario Torrez is awesome! He came by to replace a part on my water-heater this afternoon. He did it quickly and even reset my WH in so I didn't have to later. Thank you, Mario!
I had a young man by the name of Brian come to my house and just made a complete mess I called supervisor by the name of Danny made it worse basically side with the employee. She said that I was combative after I tried talking to him call me and explain to him what I had experienced with his employee but he blew me off. Now I'm hoping to talk to mr. Robert John Ray the owner of the company see how this goes expect the worst hope for the best
Levi Chernoff
2 years ago
I accidentally drilled a hole into a main water line, I called them on Sunday and they had a service tech at my house in under an hour and Eliseo was able to fix the problem very quickly.
Thomas showed up on time, assessed the situation, fixed the problems and gave me helpful information about the plumbing. Very professional.
My wife and I had a wonderful experience with Atlas Plumbing especially the technician Danny Lloyd who performed above and beyond and also knew the plumbing inside and out it was very helpful and professional thank you for his outstanding performance and will recommend you to anyone who needs a plumber thank you so much
Gina Whiteaker
5 months ago
Leak detection. Our service rep Stanley, was so professional and nice. I was surprised how he quickly he diagnosed where the issue stem from. He was very detailed and precise, took photos and prepared a fair estimate. We look forward to Stanley returning to do the job.
My water heater needed work under warranty, and they connected me with Atlas. Thomas came to my house. He was very nice, super quick and efficient. He got the new unit installed quickly and easily. I am definitely saving their number for the future!!
Melinda Shapiro
2 years ago
Spencer was amazing. He was on time, very pleasant and professional. He reviewed all our problems, gave us an estimate before he worked on everything and finished in a timely manner. We also got a 1yr. Warranty and everything that was fixed. I highly recommend this company.
Jestina Marie Bennett
2 years ago
Awesome plumber Rod is great thank you!!!!!!
Robert Campana
4 weeks ago
Called 30 minutes prior to arriving. Was on time. Very polite. And located issue. Will definitely use Atlas Plumbing for future needs!
I recently experienced a failed water heater. Atlas sent technicians within an hour of my first call. The lead plumber sent his photo ahead along with his bio. When he and his assistant arrived they assessed the situation and immediately began solving g the problem. I felt safe, respected, and well treated. I am very happy with the tankless system I selected, it was a reasonable price,, and it was installed that same day. They also connected me with a highly reliable company (WFM) for the water damage and a respected company to do the drywall and floor repair. It wasn't a happy day to find water that day, but once Atlas Plumbing arrived, I knew how I was going to get through it. They are family owned and they do their job well!
Linda November
4 years ago
Eric, Is a Gem, he saved our Lives, we Adore him, Make sure there is something glowing in his file! He's The Best!
Darcell Campbell
4 years ago
Mario is just wonderful and cares about the quality of his work!
Gloria Carrillo
a year ago
Technician polite & professional after cking
& explaining what had to be done in order to establish a gas line for a gas dryer in the patio
& then giving us a quote, we decided to go electric. Thank u Stanley.
Ricardo & Gloria Carrillo
Rod,
Have used your company for the last 6 to 8 years but feel I won't be able to continue with your services. Disappointed in the estimate to install a garbage disposal I purchased @ on my Home Depot account totaling, with an electrical cord $137.00. The estimate to install was over $200.00 and although I wasn't happy with it had no choice at the time as Dan was here and since he was here and had already showed up I found it was necessary to have it installed as I would have to go to an alternate Plumbing Company to hopefully find some one willing to show up after hours or have it delayed until the following day and maybe beyond. I find that the total cost (with my purchase) totaling $337.00 to install a garbage disposal I purchased that took less than an hour to install is out of line in my it opinion, and to top it off had not even replaced the new sink flange that came with the unit. I guess I'm a little old fashioned, maybe this is the norm however, I don't know this as your company is the only one I've relied on for all our plumbing needs. Your tech, was very pleasant and courteous and did a great job, please there is no reflection on the work he performed.
Alec Stein
Howard Gordon
3 years ago
denise rodery
3 months ago
I had a main water leak outside everyone at atlas plumbing was helpful friendly on time and explained everything they were doing. I would highly recommend this company very professional.
Jesse Leonardi
2 months ago
The plumbers/techs have been great. Just some unnecessary attitude when I call the main office. I'd rate them lower for that but I hate to take away any business from the folks in the field. Have used them for many job$.
Michele Smith
4 years ago
Walked out in my garage this afternoon and heard a strange sound and a little detective work saw that my hot water heat had seen better days. Talked with Atlas Plumbing and they asked if they could get the model and serial number of my current hot water heater so they could have one on the technicians truck since the time when he would be getting to my residence it would be close to the time businesses would be closing. Great planning ahead. I'm so thankful they did. As Thomas Brunner was sent by Atlas plumbing to see what the issue was. He sent a great text introducing himself with his picture so we knew who he was and details about his experience as a plumber. He also shared that he should everything on his truck to fix the issue. He arrived just a few minutes later. Checked out the water heater and said it needed replaced and should be done in about 30 minutes. From the time he walked up to the time he left was 46 minutes. No mess left behind from his work either
Annoria helped me with the problems with the water in my help by getting someone out to me very soon! Atlas plumbing is the best plumbing business and will comeback again thanks to Annoria
Teresa Landers
a year ago
Eliseo was very professional, informative and qualified. He was also very responsive and was at my house within an hour of calling Atlas plumbing. The person who originally took my call was also very helpful in explaining the steps I needed to take with restorative measures and sent DFW Resoration out to my house with the plumber. He also did a great job of explaining the process that needed to happen. I would recommend both of these companies without reservation.
Mary Gronczewski
5 months ago
Very polite and professional gentleman! Cleaned up after the job. In and out, no muss, no fuss. Exactly 💯!!
Marc Earnhardt
3 years ago
Patricia Pasinski
a year ago
Short version: Take your money and run away from Atlas Plumbing. The customer service staff and our salesman, Doug, were a nightmare to deal with. Once we signed the contract and they had 80% of the money I didn’t hear from them for months. They either didn’t respond to me or if they did, they said they would call back but never did. I had to contact them so much I felt like it was my job.
Detailed version: Contracted with Doug from Atlas Plumbing in April 2021 to install a new shower in our master bath. Install was suppose to start mid June and be completed in about 3 days.
I started reaching out to them in early June to check the status and was told on multiple occasions they were waiting on parts, shipments were lost and one excuse after another. I was understanding at this time and because I was traveling in July I said let’s schedule for mid-August. Started calling again after my trip and received little to no responses through August. Finally called to talk to the owner in early September and was told we were on the schedule for mid-September but no one had ever scheduled it with us. Rescheduled for 9/23/2021. Demo started day 1. Installers were professional. Day two installers were also professional and informed us that the drain pan wasn’t draining properly and they could either reorder and get it in a week or they could install a tile drain pan which I knew I didn’t want. The one week replacement took a month so we had a ripped up shower for a month. Install finally happened in late October. After it was completed I noticed a leak under the new barn door. I reported the leak in early November and it took another 6 weeks to get that fixed.
The install is finally complete - 6 months after it was supposed to be. Very bad and stressful experience. And the owner will probably respond that this is an unfair review, but please check the recent reviews. I am not alone.
Brad Tuttle (Seventh Sounds)
2 years ago
Serviceman left in the middle of an install and didn't finish. Scam alert!
Edith Friedman
3 years ago
I’m very fortunate that Danny Lloyd, was sent out from Atlas Plumbing, to work on my water heater.
He is such knowledgeable and experienced plumber.
He answered all my questions, he went up and above to solve my problem. Thank you 🙏 so much Danny. Good Bless you.
The two previous plumber companies that came to check my water heater, didn’t even ware mouth covers nor shoe covers.
Atlas Plumbing, stands out not only for their well train and knowledgeable plumbers, but for their professionalism and their concern about the well-being of their customers in this Time of Covid 19. Danny I very much respect and appreciate, your excelente customer service, your knowledge, and your professionalism.
Charles Bourke
2 years ago
Thank you Brian
Had an leak on a Saturday needing repair and Donny came right away and did an outstsnding job. I couldn't be happier
Frances Randazzo
4 years ago
Atlas plumbing was amazing. The service was perfect. The Technician, Mario was so professional and knowledgeable . He came in did the job RIGHT. Thank you Mario and Atlas Plumbing
Hungry Werewolf
3 days ago
Atlus has always been great to deal with! This call was no different.
Vanessa was very professional and super pleasant. She made this experience easy and worry-free.
We can easily recommend Atlus for your business, thanks again!
Great job fast clean well done definitely use them again Glen is great
Very professional and quick to solve my problem!
darcey nelson
5 months ago
Im happy I called this company and I’ll be using them in the future Nesha the plumber was very kind and and very knowledgeable on what he was doing and explained to me as he was taking care of our issue he was done quickly and the price was way lower then what we have paid in the past !!
I definitely recommend this company to anyone who needs a plumber!!
Thank you Nesha for doing suck a great job at our house !!
Easy, quick, kind, fair service. I received a text they were on their way, plus a photo and info about the person coming. This was my first time using their service, and they'll definitely be the first call I make next time. Thanks, Eric.
Joseph Tomaiko
a year ago
I urgently needed a commode cleared. I called on a Thursday and was scheduled for Saturday morning. Their tech had a family emergency and I was rescheduled for the afternoon. Eric arrived on time and handled the clog quickly and professionally. I would definitely recommend them and use them again.
Russell Mindas (Rush)
2 years ago
Larry Anderson
a year ago
Plumbers were very professional and repairs were completed very efficiently. I will definitely use and recommend Atlas Plumbing in the future.
Crystal Huang
4 months ago
Gundy Gunderson
2 years ago
Charged us $455 to replace our own new faucet . That was after a $50 discount. He also replaced the the 2 faucet shutoff valves. The hourly rate was 165. He spent about an hour. We told him no way and he settled for 115 (165-50 discount). Get a estimate first.
Brandon was very professional knowledgeable at his job. Also a hell of a salesman I might ad lol but doing the camera was worth it we found roots and now know the cause.
Charles Garcia
4 years ago
We had a clog in our kitchen sink that required immediate attention during the late evening. Mario was SUPER and came within the hour. Hands down one of the best home visit experiences by any home service. Highly professional and fast at work! Thank you again for everything!
Mario Torrez was a great guy who can entertain while he works, would recommend.
Michelle Sullivan
3 years ago
The Atlas plumbers that came to fix our office toilet were prompt, clean, friendly, professional and honest. I would highly recommend Atlas Plumbing.
Thank you Atlas plumbing and Tricia for helping me with my water heater. I am very greatful for the great customer service Tricia gave me and the timely service Atlas plumbing provided. Thank you
Allison McGraw
2 years ago
Called for a quote to set a new toilet. Simple question. Not a asking for their first born or an exact price...just the base price to set a toilet. I know that the price could increase with parts and possible replacement of the supply line and angle stop. BUT, she couldn't give me a price or ask the technician. They offer a free estimate, but I don't want to wait around for a technician to come out and finding out they are overpriced.
Awesome company. Thank you to Daisy for getting me an appointment right away. Thank you Atlas Plumbing for everything and for doing such a great job!
Sheri Hundley
2 years ago
Sent an email the night prior to them contacting me. They called early in the morning & a tech was heading my way & would be there by 8 am & he was on time. Compared price of replacing my hot water tank to one installed by another company in a home near by & Atlas was a much better price. Donnie Parke was extremely professional & patient with all my questions. A friend who knew the owner recommended them & glad she did! Very satisfied with their response & quality workmanship.
Wendell Underwood
a month ago
Doug showed up on time and ready for any question we had to ask. After spending about 25 minutes in the bathroom area with us figuring out what we could do with the space we had to work with he put together a plan for us. The good thing was he wasn't just there to do a job he was there to make sure we were getting what we wanted with the space we had to work with. He spent time with us and was very nice to work with very professional. I would definitely recommend this company
Atlas plumbing is a great company. I spoke with Annoria who provided excellent customer service and made sure we had the right technician for our plumbing issues to be quickly fixed
Atlas plumbing very responsive and efficient! since the start making an appointment and getting a technician to my house was fast. Donald Park was the technician in charge of my problem. Donald figured out the problem in less than a minute, very honest and efficient. I will recommend atlas plumbing & drain and Donald Park anytime, very satisfied with their services.
Very happy about this time visit as a usual. David was on time and good service. He gave me a good free estimate. I'm a fan of this company and I DO recommend !!!!
I couldn't be more pleased with Atlas. They came out, diagnosed the problem and made the repair. I'm definitely using them again if I have any plumbing problems.
Glenda Zimmer
9 months ago
Definitely recommend this company! I had Dakota out to my home 2 days ago to replace my washer and dryer water valves due to them being old and corroded. He quoted me a great price and had the work done just in time for me to make it to a meeting! Tech was super nice.
Scott Chapman
3 years ago
We got a water heater 2.5 years ago from Atlas. Last Friday my water heater was leaking bad, so I called them up. They told me that I would only pay for the labor costs as the tank was still under warranty. When we got our bill it was $600. That is a lot of labor. We were charged several surcharges that were not discussed or approved. We will be paying this bill but due to their dishonesty and lack of communication we will never do business with them again. Which stinks for them because our next water heater will be tankless. Thank you for showing us that you are a company that can not be trusted.
Nestor D. Gardon Jr.
2 years ago
I noticed a water damage on my floor and I suspected that it might be a leak from pipe below. Gave this company a call and their customer services answered immediately. Luckily, it was nothing serious as I thought it would be. I want to commend Trisha and Eric for their professionalism.
Had leak on the recirculating heater. They answers my call without waiting and immediately verified a tech was available. He arrived on time 20 minutes later looking very professional. He quickly assessed the problem and said he could immediately fix it. Which he did very neatly. The tech Stanley was efficient, professional and neat cleaning up after he completed the project quickly with quality. I highly recommend this company to any one who needs service.
Atlas is dependable, friendly and they get the job done right the first time. Daniel the plumber is the guy to ask for. My wife is very happy with the new kitchen faucet.
Thank you,
Eliseo was very knowledgeable and professional!! He gave great advice and solved our problem!! And he did this on a Sunday evening!!
SHARON ELKINS
2 years ago
Love the team at Atlas Plumbing. They always come out when they say they will arrive, they let me know in advance what costs and what options are available , and they complete the job quickly. Very satisfied with their work!
And the whole team looks so professional all the time!!! Thanks Atlas!
They did major gas line work for my rental property. Great team and workmanship.
Taunia Baxter
2 years ago
Very professional company. Rod the owner is so experienced. I look forward to future work with this company as I embark on a kitchen remodel
Roberta Kalibak
a week ago
Will 0 (Willanz)
5 years ago
I called on a Saturday when our water heater went out and spoke with Tricia. She was very helpful and nice. I will be calling Atlas Plumbing again for any plumbing needs.
Steve Lindemon
a year ago
On time, fast and fixed issue. Plumber was respectful and full of knowledge. He knew what to do and did it!
Melissa Quinn
3 years ago
sam Saied Harraf
2 years ago
Very friendly and professional. Took pictures of what the issue is to show me exactly what was wrong. Going to be an expensive repair but needs to be done . Eric was very upfront with everything. Definitely would suggest this company for your plumbing needs .
Julie Resurreccion
2 months ago
The service was really good. I highly recommend! Juan was very professional and explained the process to me.
Michael Echols
3 years ago
Great to work with Atlas he even taught me about the why as it relates to the work that he was doing. Very reasonable and very professional.
Very professional quick quality service will use it again if I needed highly recommended.
Stacey CookintheBooks
a year ago
Came On time, professional, and actually helpful!
Rachelle Rabago
11 months ago
Atlas delivers and I have the pleasure meeting Michael. The work is excellent and will give y his opinion on what is best for your needs. The office is very responsive.
Corey Coggins
a month ago
Atlas Plumbing did my Shower drain and replaced a corroded Delta valve cartridge for a lot less than other plumbing companies quoted me. David S. was my plumber and he's a great guy. Very nice and a good worker. Great company..Highly recommend if you want to be treated fair
SAUNDRA COREY
3 years ago
My plumber Eli just left here and I must say I'm a hundred percent happy with the job completion. He explained everything and he corrected other problems he let me know exactly what he was doing and got my permission to do several other things. I would definitely use this company again
Inetta Richardson
2 years ago
Very professional Atlas Plumbing is always fair pricing
Richard Underwood
2 years ago
I have been using ATLAS PLUMBING for over sixteen years and they are consistenly THE BEST. I have recomended them to many friends and neighbors and everyone was extremely please with the service and reasonable charges.
Richard Underwood
I am editing a previously 5 star review for this company because I can't post it again with the same google review. The first a review was for a water heater issue and they handled it perfectly. I just had a new disposal, sink, faucet, and dishwasher install done in a masonry built home from the 50's and they handled it flawlessly. STANLEY and JOHN showed up ready to do what it took to get the job done. They had several hiccups that would have sent most contractors running saying I can't do the job because of this and so .. Not these two. Stanley the younger and seemingly newer plumber literally ran to the truck every time something was needed. They both treated my home like it was their own and would not give up or quit until things worked and fit flush. Atlas Plumbing is a dam good company, and they pay attention to who they hire. The end result is a group of people who treat your home with respect and care like it was their own. I will call them anytime I need anything associated with plumbing.
Mr. Rod was very professional. I learned a lot from him on how to keep the sewer line clear. I will use this service again, and tell others about it. Thank you very much Mr. Rod.
What can you say when they arrive as promised (actually early), come with a great attitude of helpfulness and empathy, get the some done despite a challenge and leave the customer with a great feeling! Glad we called Atlas and blessed that Thomas did a great job! Thank you Atlas!
Michael Yarborough
2 years ago
Stephanie Broecker
3 years ago
Very kind. Needed a part and went to get it and came right back. Very good customer service. Oh and he sent a text to announce his arrival along with his photo! Now that was cool! Thank you!!!!
Atlas is a great company overall! I love working with all of the ladies in the office. Mario Torrez is an outstanding tech, he is honest and always willing to get the job done! Thanks for making my job easy!
Michael Dettmer
4 years ago
If you like paying 400.00 for less than an hours work, this is the place for you.
Greg Desormier
3 years ago
I called at around 9 AM to report my water heater out. By two PM I had a new and functional water heater on a Sunday!!! The serviceman was Brian Wall. He was very professional and informative. Job well done!!!
Richer Orduna
2 years ago
Going down hill
Thanks Mario & Hugo for doing great job with replacing a toilet flapper valve! Appreciate you guys for showing up promptly for the appointment & fixing the issue..
Landon Wilson
5 years ago
Quick thanks to Sunshine for advising me of all my options patiently. It was refreshing to hear someone care about making it right by the customer.
Barbara Bashor
7 months ago
Glen repaired my leaking shower and patiently answered all of my questions.
Anonymous Horse
2 years ago
No actual service yet, but did get an estimate for repairs/install for R/O systems and faucet. Vanessa was great and answered most of my questions. Good job.
Gerard de Marigny
6 months ago
Julio was professional, informative, efficient, and friendly. He did a fantastic job and put our nerves at rest. Thank you!
Marilyn Barnes
3 years ago
I want to say thank you to Tricia for making all my plumbing problems go away. My water heater was leaking and she had someone here at my house in no time. Thanks Atlas for your great service.
Vidal Contreras
3 years ago
Gabrielle Bedell
2 months ago
Absolutely love this company!! Took going through 6 other plumbers before finding atlas and it was night and day. Donnie is incredibly kind and knowledgeable. The office was also so easy to work with and so nice. I had a LOT of questions and they took me seriously. I have already recommended them to pretty much everyone I know.
Roger Williams
2 years ago
Aaron Valadez lopez
4 years ago
I am the store manager at Popeyes chicken and I wanted to take a second to thank Mario and David for doing an excellent job at my restaurant. They came in and worked efficiently to get the job done and minimize the time my water was off. Great job Atlas plumbing and thank you guys for getting us running at 100%.
Ron Strugano
5 months ago
Recommended by relatives. Called at 10:30am and installation complete by 3pm. Came sooner than expected! Service tech very knowledgeable and answered all our questions. Will use for all our plumbing needs.
Ruth Ann Cargo
2 weeks ago
As I can see all is working good, and thank you.
Susan Messina
3 years ago
We ere very impressed with Atlas. The office staff especially Robin and our tecnichian Brandon knew what he was doing and was pleasant and explained everything to us. We have used Atlas before and will definately use them again.Thank you for a great job.
Always dependable and on time that’s why I continue using Atlas Plumbing.There also a local family owned business which means a lot.
Lawrence Bounty
3 years ago
Prices very fair, fast response and quality work. Eric East stayed until the job was done. We now have a go to plumber.
Thank you Atlas Plumbing Tricia is a great edition to your company she was very help and answered all my questions. I will recommend you again. Thanks
Christie Schmitt
2 years ago
Eliseo came in and helped us troubleshoot our plumbing problem. He was very personable, knowledgeable, and punctual. We are going to use Eliseo for all of our future plumbing needs. Thank you!
Harrison Fakas
4 years ago
Mario and Dominick did and great job fixing our water heater!
Thanks again,
Harrison
Stacey Matson
2 years ago
Sebastian Riquelme
a year ago
Kellie Aguilar
5 months ago
I had a sponge wedged in my toilet pipe, that I could not even retrieve with an 8 ft snake. Atlas was able to send someone out at my earliest convenience, and Stanley did not disappoint. Stand up guy. Got my problem fixed, explained everything clearly, and was maybe the most polite person I’ve ever met. This man needs a raise. Thank you Atlas and Stanley!
Andy Williams
5 years ago
Atlas plumbing has helped me with plumbing and heating and it was quick and efficient and I will trust Atlas plumbing thanks to Annoria!
David very friendly and professional. He explained what he had to do in order to troubleshoot a leak in the gas line. Gave me actual price (with discount) I can work with. Never dealt with a plumber before so glad I called Atlas Plumbing. Thank you!
...Did not honor quote on the phone. Wanted $172.00 more than I was quoted for this morning.
I appreciated the commitment and updates provided by Atlas Plumbing. The technician (Eric) was friendly, professional and knowledgeable. Excellent diagnosis of problem and efficient work - very happy and relieved !
Andrew Currie
5 years ago
David fixed my parents plumbing. Did an amazing job. Was fast, efficient, and super friendly. Highly recommend David for all your plumbing needs
Parley Buyan [Seigle Diagnostic Center]
a year ago
I called Atlas Plumbing after reading great reviews about them. I needed to try another plumbing company as I have a feeling that the previous company I had is unreliable as the problem reoccur again today. Lashawn scheduled me first thing next morning. However, she was kind and sent a technician to check quickly to ensure that we don't have a major leak problem. How awesome is that! She cares like she is part of the family and in these day and age we seldom have this kind of genuine care for clients. Great thing about this company is they sent a picture of the technician coming to your home with a great get to know them briefer. I love it!
I was also blown away by Technician Danny for his expertise, no BS and honest diagnostics. He immediately pointed out that the leak was NOT our main water line but the main sprinkler line and matter of fact said, Ma'am , I can fix that but you don't want me to do that coz I would be too expensive to do that. Just call for landscaper person. He then proceeded to educate me where the main water line to the house and the main sprinkler line is and how to turn off on both valves. Checks my water heater and gave diagnostics and honest opinion/recommendations.
This business company is truly honest and reliable in the truest sense. Highly recommend!
Mark Hendrickson
3 years ago
This was the third interaction over several years we have had with Atlas. I could not have had a better experience every time. I trust them to handle the task to charge a fair price and finish in a timely manner. Would recommend Atlas plumbing every day.
Lonnie Crockett
a year ago
travisandkathie Levan
3 years ago
On my scheduled date, my repairman called before coming and arrived during my 2 hour window. He gave me a quote and then completed the work efficiently.
I will call them again if a need arises.
FeatherNest CoLearning Group
3 years ago
Deborah Irilli
4 months ago
My 2nd time using Atlas Plumbing and this company and all the employees are phenomenal. Today Jon gave us an estimate to replace all water lines to the house plus a new water heater..this man is incredible. Congratulations to Atlas and it's employees for a job well done. D Metcalfe
Rebecca Corpuz
a year ago
tiffany savage
4 years ago
Great customer service.
VICTORIA HERNANDEZ
2 years ago
From the very beginning Atlas was such a pleasure to work with. Michelle made such a great first impression that we knew right away this was going to be a positive plumbing experience. She was friendly and knowledgeable. Eliseo was professional, quick, and took his time to explain our plumbing issues. We will definitely request his services next time it is needed!
did the job that another company referred by AHS came 3 times and gave up - recommended A++++
We have been using Atlas Plumbing services for about 6 years. Every tech has been friendly and reliable. Most recently, Eliseo installed a new water heater. Great job!
Very poor customer service. I booked an appointment online. I received 2 text confirmations of the appointment. They never showed up. I called and was told that I never scheduled with the dispatcher. What ???
Mario Torrez was the technician sent out by Atlas Plumbing to replace a water heater in my garage. He let me know when he was headed in my direction and he arrived early . The water heater being replaced was over 15 years old and was not a standard water heating unit. The water heater required specialized tecnical skills and a problem solving mentality and visualizing to design a customized configuration of plumbing PVC and copper pipes for successful installation. Mario T demonstrated knowledge of the plumbing process and equipment and the mental tenacity and problem solving skills needed to get the job done. Mario is personable and even in the heat of the job took the time to address any questions . I found Mario to be an excellent technician and an excellent personality. Thank you Atlas Plumbing for affording me the opportunity to experience this quality of excellence.
So far the work has been 1st class, very experienced professional installers.
We have 2 or 3 more days to the finish line.
Project completed in 6 days, promise was 3 days. Work was beautiful, I could not be happier with the results, great bunch of technician's.
Brian was polite, professional, knowledgeable and did his job effectively and efficiently!
Michelle St.Angelo
4 years ago
Atlas was recommended to me via a friend after I was getting nowhere with a serious sewage issue that my home warrantee and related service providers were completely unhelpful about. After taking matters into my own hands, I got quotes from three companies and Atlas was the most affordable and most thorough in their assessment of the issue. David B was kind and detailed. You could tell he really cared about his workmanship. He helped me understand the problem, provided a clear estimate and performed the work quickly, cleanly and with honesty. Simple things like being on-time and providing information above-and-beyond went a long way. I'm very grateful to David and Atlas and would use them again in a heartbeat!
Kisha Crawford
3 years ago
Dallas Kingsbury
a month ago
Natika Terrell
4 years ago
I had a toilet that we found out was leaking. My Lanlord sent Atlas plumbing to fix the problem. First off, I alerted my Landlord Thursday, Sept. 20th around 3 p.m. and Atlas plumbing called me around 5:30 p.m. to set up an appointment the next day between 10-12 a.m. Talk about fast service!!! Friday, Sept. 21st, Peter and Lyle (the plumbers sent by Atlas Plumbing) arrived around 10:20 a.m. and had the job completed by 11:00 a.m. They were courteous, very professional, super nice and very efficient. They explained what was wrong. Told me everything they were doing to fix it and also told me what to do about the aftercare to avoid a repeat of the issue. They were awesome! Also helped that Peter saw my Beatles poster and was also a fellow Beatles fan as myself!! Lol! They were amazing and I'd definitely use them again. I will recommend them to anyone! Thank you guys!!
I calles at 9am and Vanessa arrived at 3pm..She was helpful ,and knowledgeable and helped identify the root of the problem. Highly recommend them
James M. Villarreal
2 years ago
linda milliken
2 years ago
Danny and Spencer did excellent work! They were very efficient and did excellent cleanup! Hard workers and very courteous!
Tech showed up on the earlier side of the 2hr window chosen which was nice. He was very respectful of our home, wore shoe covers when on the carpet and got the job done fast and efficiently.
Robert Montague
2 years ago
Mario arrived to our home in his really cool uniform. He was really polite, funny, and new what he was talking about. He is a great and kept me informed the while time with what he was doing. Atlas has a real keeper with him.
Thanks mario.
I had a great experience with Atlas Plumbing I called and spoke to Tricia and she was very patient and helpful. She has great customer service skills which was a nice change from other plumbing companies I've called.
Julia Lyberger
6 months ago
Just getting estimate
Atlas is great. They responded back to me ASAP and came out the same day. Mario installed two new bathroom facets for me. Mario is awesome! He is a rockstar plumber! He is a great person--very kind. He is very easy to talk to, explained everything and was beyond helpful. Thank you Mario and thank you Atlas.
Veronika Simon
7 months ago
I called for my appointment at 730am and they were out by 8:00am. Thats service! The plumber was very knowledgeable and helped me understand what is going on with my bathroom faucet. I will be using them for their service. The only downfall is I appreciate the free estimate but $10.00 gas charge kind of sticks it to the customer, but I guess that beats most plumbers charging 89.00 just to come out...so I will take the 10.00...lol
Dennis Naganuma
2 years ago
I have had the best experience with Atlas Plumbing. I am from out of state and didn’t know any plumbers so I feel so happy to have found Atlas Plumbing. I found their website when I was looking for plumbers and I saw that I could send them a message and ask some questions. I needed a gas pipe moved for a gas oven to be installed and the installation company said I needed a plumber to do this. I also had a clogged drain. I sent a message to Atlas Plumbing on a Saturday evening and on Sunday afternoon I got a call from them. I was so surprised to hear from them on a weekend. Ellie called me and was so nice and helpful and she set up a time for someone to come and give me an estimate. Keith arrived right on time and he sent a text letting me know he was on his way — very courteous. After I got the estimate, I called back and made an appointment with the help of Tricia. She was so nice and friendly too besides being efficient. Keith returned a week later— right on time and he texted me again that he was on his way. He was an excellent plumber and did a great job reconfiguring the gas pipe and fixing the clogged sink drain. Everything went so smooth and I am so appreciative of the great work and customer service. Usually projects like this have some kind of hiccup but everything was wonderful! Thank you!! 10 star service!! That review was from 3 years ago. Now I am having a problem with a leaking supply line to my water heater. Juan diagnosed the problem immediately and is correcting the problem. He explained everything well and is keeping in touch with us. He is giving great service too. This company is wonderful to work with.
Elizabeth Hernandez
3 years ago
On time, professional and clean. Did not overcharge and was fast. Gave my silly pug dog biscuits. Will call them again as needed.
Jakubu Griffin
3 years ago
I was contacted very quickly and had a technician out here the next day! He was very friendly and informative and I appreciated the text reminders I received. Very happy with this interaction so far.
Joani Pemberton
2 years ago
David was very efficient, professional and knowledgable.
Patricia Bowman
a year ago
Steve Hibbard
10 months ago
The technician was very polite, professional and informative. He communicated what he was doing step by step and informed me of my options through every step. Highly recommended.
Jnorri Twenty-Eight
a year ago
Tha service rep, Vannesa texted prior to arriving, to let me know she was on her way. I explained what the problem was with the gas water heater….she address the problem explaining what she was doing. She fixed the problem and made other visual inspections of the unit making suggestions of what not to do.
I’m very satisfied with the service and Atlas will be at the top of my list for future work.
Anna Blomdal
6 months ago
Wow! Thanks, Atlas! Juan is an absolute miracle worker. My heating system uses hot water from my water heater to heat my condo. It is complicated and confusing. A previous owner had also done some crazy faucet installations that never properly mixed hot and cold water. Multiple plumbing companies over multiple years have been unable to correct these problems in a meaningful way. Juan took the time to thoroughly examine and diagnose each aspect. He went out of his way to explain every step, and he then proceeded to fix every problem in such a way that, weeks later, everything is still working perfectly. I hadn't had a truly hot shower in years! Thanks, Atlas. Thanks, Juan. Major props!! Highly recommend.
Brandon is awesome! He is professional and communicative. He is not just fixing things but also aim to making things easier to use for a long time. I will definitely recommend Atlas Plumbing and Brandon to anyone who need a plumber. Thereafter you don’t want any other plumber.
Sharon Ortega
a month ago
Michael Medicina
3 years ago
Found a small leak under my sink shutoff valve and water was coming from the wall. Needless to say it was not a good time for me. Made the call at 5pm. Ellie was amazing and attentive. She told me that no one would be available until 8pm-10pm but if anything opened up I would be next on the list. Completely understandable being a late night last minute call on a Saturday. No more than 30 minutes later I got a text saying Richard was already on his way! He was able to diagnose and fix the issue without a hitch. He worked extra hard due to the previous install making the repair a bit more difficult. He went above and beyond to make sure everything was taken care of. Price was amazing and his work was impeccable. Very very very happy with my experience! A+++ for Richard and Atlas Plumbing! Thank you for coming to the rescue when I needed it most.
Everyone was beyond exceptional. Polite, clean, efficient and professional in all respects. They were able to take care of my requests quickly, beat out competition in price and timing, and provided excellent after-care. I requested a service and I ended up with both a beautiful product and beautiful friends. Thank you to the Luxury Bath team at Atlas Plumbing.
Derek Twamley
4 years ago
Had Brandon come over and install my outdoor bbq gas line. Was fast and proficient and had amazing customer service as well as offered a premium VIP service and savings package which I will be purchasing. All and all great experience and will be working with this company again for all my plumbing needs. Thanks Brandon!
Danny came out right on time and explained and showed us everything and was very professional and knowledgeable. Didn’t charge us a consultation fee and let us know the cost when we will need to replace our water heater. He wasn’t pushy and no salesman talk. We will definitely use Atlas Plumbing again! Great company and employees!
Sharon Anderson
6 months ago
Glen was very nice, listened to our concerns and will get back to us with an estimate for the work. Arrived within the time frame that was given to us and informed us when he was on his way.
Freddie Briones
2 months ago
Got it done fast and Donald was very friendly appreciate it
Vegasprettypink
a month ago
I’ve used Atlas plumbing a number of times and I am always pleased with the service. The only plumbing company I trust and will ever use. Thank you again for your great service. I had Juan this time and he was great. Thank you
Zachariah Knowles
3 years ago
Mario was amazing. He was able to come out on Sunday and replace my water heater the same day. My family and little kids appreciate him for the work he did. Great man. Thanks Again Mario!
Jennifer Lindgren
6 months ago
John was amazing. Thank you!!
Choi Seungmook
10 months ago
Glenn is a great technician. Too nice to be a plumber. Doesnt give me an impression of salesman. He made me feel he would be my choice for plumbing services I need.
Rebecca Ortiz
3 years ago
Eli was very helpful, efficient and courteous. He answered all my questions and solved my problem.
Mario Torrez was the best!!!!! He was professional and super cool and did an awesome job. I would recommend him for anyone who needs help with plumbing or any other issues. Thanks Mario!
Dennis dkheikka
9 months ago
Came out on time and finished job same day. Very happy
salvador mendoza
2 years ago
Buenos trabajando Gracias
Katrina Powell
2 months ago
Technician arrived on time, was very professional, knowledgeable and informative. He diagnosed the problem and completed the solution in a timely manner.
I quote from their website, Our team is happy to repair or install...bathroom sinks. Unless they decide they don't want too...NOT a full service plumbing contactor. Cherry pick their jobs/appointmnets.
Atlas canceled an appointment for repairs...be careful they don't CANCEL your appointment after having made it a week ago.
Niraj Bhatt
10 months ago
Only got the quote. Will update if I go for repairs. So far so good and deserves good rating. Appointment was easy to make through chat on website. Communication was very good through text messages. Service person was Erick who was very professional and walked me through different options that may come up and provided detailed quotes for each combinations.
Gary Pilkington
3 years ago
Very professional and courteous service. Truly exceptional service that goes the extra mile.
Samir Sidki Alturki (SAMIRALAMIR)
3 years ago
Called there office from google search . The first name that popped out was Atlas Plumbing so I called since I saw a 5 stars reviews . I asked the real nice lady who answered the phone that I need someone now , so she put me on a very short hold and told me in half an hour , After this I got two texts one there office to confirm and the second was from Kieth telling me a bit about himself which is one great idea since many companies don’t care who they employ (like past criminals etc)
Mr Kieth arrived real fast in 10-15 minutes was very friendly and polite did his job fast without wasting my time and his gave me the senior discount even wrote that he used my own materials and parts did not try to rip me off . Paid by a Visa card and he really made up my day . I highly recommend this company to all 1: is there honesty
2: Great professional honest people
3: They don’t give you any stories to inflate the bill
4: He shows you what he is doing and explain it in a very clear English
Guys give them the first chance they are great
Thank you Mr Kieth and Atlas Plumbing
Blessings form the Lord
Aletta Waterhouse
5 years ago
eric loveless
2 years ago
This company is awesome!!! Thank you Vannesa and her co worker, I really appreciate you coming out on this hot day and inspecting my property for a water leak. You really put my heart at ease. As a first time home buyer owning a house is a lot of responsibility thank you for providing honest feedback and helping me understand my property water meter. And giving me advise on what do do moving forward. I will always remember this. I would recommend this company to anyone!! Thank you again - Anna Blanco
Francisco Rnelas
2 years ago
I wanted to commend the professional service I received from Eric. It all started with the moment he contacted me to let me know that he was on his way to my house with an estimated time of arrival. When knocked at my door, he introduced himself and reinstated what he was there for. He was very friendly, yet professional. While he was inspecting the issues I was having he was giving me different types of options to repair each item as well as the names of the parts that had failed in case I decided to do it on my own if I chose not to use his services. IMAGINE!!! WHO DOES THAT!!! He did not try to sell me on some expensive and unnecessary repair. He kept all the details simple and easy to understand. He gave me the option to call him back to tackle all the repairs at a later time if I was not sure I wanted to get it done at that time.
Now comes the icing on the cake.... He refused any sort of payment!!! Not even a voluntary gratuity for his time and advice!!! He told about his company's policy of Free Estimates.
I hope people take the time to consider the proffesional services that Eric and Atlas Plumbing offer. I was very pleased and surprised with them.
Thank you again Eric!
Michele Sexton
3 years ago
The technician - Mario - was excellent and did exactly what was needed. Will definitely use again.
Elizabeth Collins
9 months ago
Very affordable and reliable. Stanley was very friendly and honest. Hard to find these days.
Great service! My sink was leaking so I was looking around to get it fixed. From scheduling the appointment to getting the work done, everyone was friendly and professional, and they got me an appointment quickly. Richard was great, he fixed the issue right away and even took time to answer my questions. Thank you!
Tom Mageros Independent Casino Host
2 years ago
Kurtis Glover
2 years ago
Very friendly service and quick response time. Referred to them by an acquaintance and I will absolutely use them again.
kobayashi andy
a month ago
Very professional n polite
I was very satisfied with my service today. The technician seemed knowledgeable and experienced. Though it wasn’t a super complicated repair, it was pretty dire since there was water streaming down from a place where a clamp had failed and it is Sunday. Given that this was an emergency weekend repair, I thought price was reasonable, but otherwise might have found a little expensive.
Mohamed Abulhawa
3 years ago
I have been in business for over 30 years and never have I experienced the efficient effective service as I did with Atlas plumbing. From the time I called to the text communication to the actual visit. Richard was my technician and again I haven’t experienced this level of device in a long long time. Especially during these times a quick stress free amazing experienced made my day. Don’t make another call just try Atlas. I am a real customer just moved to the area.
Marilyn Seay
10 months ago
Excellent service Quick response time and repairs done very quickly Friendly service and repair pricing was very reasonable
We called atlas around 8am, gave us a window from 11am-1pm, the tech named Danny arrived around 1030, he was very professional and fast. We're very pleased with the service and will use atlas if a plumbing problem happens again.
I always utilize Atlas, quick and reliable service and friendly staff. As a former insurance adjuster, I highly recommend this company!
Jeanne Tokarski
3 years ago
Reynaldo sinaguinan
4 years ago
called atlas to join the VIP program. They sent Mario Torres to home for a water heater flushing. mario showed with a great attitude and well dressed uniform. he immediately explained the importance of a water heater flushing and answered a couple questions i had about other plumbing concerns. overall i’m really happy with Atlas plumbing and mario for making this a great experience.
Michael Ehrman
3 years ago
Mario was our technician from Atlas Plumbing. He was efficient and very neat. He analysed the issues quickly and replaced a 50 gallon water heater better than it was originally installed. We have never had a better plumber. The Atlas office was also efficient and arranged the work quickly. I highly recommend Atlas and will use them from now on.
Rand Rasmussen
a year ago
Where to begin…quite honestly. If I could give half a star I would, as it would be a more accurate review. Terribly unprofessional. Period! They show up late for their jobs and begin Dile Dale with inexperienced technician, who have to troubleshoot possible problems via a phone rather than their own expertise.
This companies workers have a attitude of entitlement, beware. The customer to business relationship can be disregarded when dealing with their techs, which is extremely unfortunate given the high dollar amounts their charging for high school quality service. There’s very little transparency with the work leading up to and that which is completed. Super shady stuff!! BEWARE!!!
Jennifer Souza
10 hours ago
I found I had a busted water pipe this this morning and my front yard, the first plumbing company I called said they would have a Plumbing technician come out on a an emergency basis, 2 hours later I still had no one contact me and a plumbing technician never showed up . So I found Atlas when I Googled Henderson plumbers, when I called Atlas, I believe I spoke with Kat she was very helpful, and super friendly. I Immediately received a text message confirming the repairs, and I had a plumbing technician out to the house within 2 hours. It was a stressful situation , they relieved all my stress and it turned out just fine. it was fairly inexpensive. I'm definitely keeping their contact information because I will in the future should I need assistance again I will be contacting Atlas definitely. Even with all the rain and flooding around towntoday they still got the job done in a timely fashion. The plumbing technician was very friendly and explained everything to me as he went so I understood what he was doing. BIG THANK YOU TO ATLAS PLUMBING.
Theopolis Wood
3 years ago
There's no basic house call fee. They're not trying to sell stuff. They diagnosed my problem, gave me a reasonable quote, then did the work. 2 hrs later all was good. Professional and friendly. I highly recommend them.
My experience has not been the best with this company. I called 2 weeks ago on a Monday because I had a water leak. They came the same day gave me a quote and they came the next day to fix the broken pipe I had in my front yard. I was told they could not close everything up until it pass inspection. Which I totally understand but it pass inspection last weeks. And I called so they can come and finish the job. I was told they would call me back. Almost 4 days later and I’m still waiting for a call back. Seriously this makes me so mad because they sure wanted there money right away. But now they can’t even finish there job. So frustrating because they don’t communicate and they lack on customer service. My house just wants to finish the job himself. But we were told if he does and something happens to the new pipe they place they will not be liable. Seriously then finish what u started. Or at least have the decency to call people back. Honestly horrible company and they obviously not care about there customers only about getting there money and once they do they can careless about finish the job. My house has been like this since September 21st. And we’re still waiting for them to finish. And is not like we don’t pay them. We paid in fill the same day they came to put the new pipe. So upset because they can careless about my grass. I will never use this company ever again.
Shayne Chandler
a year ago
I'm so happy with the work that was done, he arrived early and had the work done faster than I thought it would take. I will be calling Eliseo the next time I have a plumbing problem.
Aaron holleman
2 weeks ago
Nancy Wardzinski
3 years ago
Ernest Hartsell
3 years ago
Needed a new water heater for my manufactured home. The tech Eric came out and gave me a price, which I thought was fair. Was able to get a new tank and installed within about 3 hours. Very impressed. Mentioned something about the water line coming into the home and a way to increase water flow. I will asking for him to come back and take care of that as well.
Nicest people, great staff. Hey informative. Quality products. No wonder they have been in business so long. Spoke with the owners (siblings) Rod and his sister Sunshine (yes, that's her real name) along with the office manger, Daisy. I truly feel very comfortable doing business with this plumbing company. Thanks again guys for giving me all the information needed to move forward.
Doug Falkenberg
4 years ago
Great experience this week with Atlas Plumbing. Called them for a second opinion on a water supply issue in the Master bathroom. Original evaluation by another company required repiping which would run in the thousands. Thanks to the quick response from Susan, we were able to consult with Brandon and address and correct the earlier misdiagnosis. Brandon replaced a faulty pressure valve and the problem was solved for much less money. Very impressed with both Susan, Brandon and the company.
We had an issue with our garbage disposal and called for help. Juan Banuelos was on time and helped tremendously with clearing the issue. He was also super informative on how to prevent the issue in the future. If you ever need help with your disposal, definitely ask for Juan B!
Mario, David, and Franko were awesome! They were super friendly, knowledgeable, and refreshingly entertaining. They did everything in their power to make the experience go smoothly for everyone . Good people, great service, and excellent company. Recommend A+++
Nicole McDonagh
3 years ago
What a wonderful experience! Our plumber comes out on a Sunday and literally stayed with us and the abatement crew from start to finish. Eliseo went above and beyond and for that I will never go anywhere else for my plumbing needs. Call them first, call them last, they are the best!!
It was a real pleasure to have a very knowledgeable and professional technician. Highly recommend.
Water heater took a dive this morning. Started calling around to see who could replace it today vs. tomorrow or next week. Atlas Plumbing said no problem. The lady who answered the phone was awesome, friendly and most of all helpful unlike the other three business I called. She said she needed to make sure they could get my water heater (warranty) and she would call me back and guess what? She actually CALLED ME BACK! I know. I was blown away too. Said her tech would be here between 6 - 8 pm but they finished their other job early and got here at 3 pm. Sent me a very nice text to give me info on the tech (nice touch!). Took a couple of hours and we are back to taking showers. The two techs were friendly and knowlegeable (and masked up of course). Cannot recommend this company highly enough. They were listed on the site of the water heater but they will be my go-to plumbers in the future.
Very professional and courteous. Eliseo and his brother were both extremely helpful in making sure we understood what was taking place and what to expect! Stellar service! Thank you!
Jeff LaGrange
2 years ago
Total bait and switch operation. Ask for an estimate on a simple repair to my tub and shower and they sent a salesman out to try to sell me a whole new shower system,. Extremely disappointed with the experience salesman never gave me an estimate for the item I was interested in. Only wanted to sell a $15,000 shower system.
Matt Alhadeff
3 years ago
Overall terrific experience! Tricia was very polite on the phone and booked my service for the following day with a time slot that I requested. My plumber, Michael, was on time, very kind and professional and got the job done quickly and to my liking. He even went back to his shop to get some parts that I didn't know I needed (I purchased my own hardware online). The price was fair for the quality of work. I would use them again if needed and highly recommend them to anyone who needs plumbing service.
Omar Ascanio
7 months ago
Great job very professional
Sonya Romanovich
4 years ago
Kieth C. Did a great job. He was right on time and worked fast and clean. My faucet and garbage disposal are good to go! The price was unbeatable compared to other estimates that I got for the job. I will highly recommend Atlas and Kieth to friends.Honestly I am so pleased! Thank you Atlas pluming .
raquel werner
4 years ago
I had an amazing experience with Atlas Plumbing. David was very professional and he also used box covers over my white carpet to bring in the water heater so it wouldnt get dirty. And was even kind enough to put all my belongings back into my storage room where my water heater was replaced. I highly recommend Atlas plumbing. Thank you for your excellent service.
Michael Sousouay
a month ago
Atlas plumbing is awesome! From phone receptionist to Glenn the plumber. They are very friendly and professional. Price is very reasonable. Glenn has 18 plus years under his belt and He knows his stuff. I will definitely use them again. Thanx Glenn! Keep up the good work.
Supported Sat appt to replace my tankless hot water system. Danny spent 8 hours to finish the job, sacrificing his Sat night to restore my hot water. Best plumbing company in the LV Valley - Danny and Atlas Plumbing well deserving of 5 stars from me - wish I would have found them earlier. Experienced 3 costly, low quality predecessors over the past 20 years that I've lived here. Atlas is first rate!
I went with Atlas after getting a quote with a competitor. Their prices, and service made me do more research. David was awesome, and he showed a willingness to help. He quoted me a good price, and he did what he could because he was on light-duty. The next day Thomas came, and finished the job in a timely manner, with the sun on his back. In addition, he helped with a side project, which I thought would cost another appointment.
I've learned a lot about plumbing from Atlas, and I trust them to recommend to my friend who just bought a new build.
Eric came and removed an old dishwasher and installed a new one. He also checked my garbage disposal. He was quick and professional.
Spectacular Service!! We called 5 separate plumbing companies. 2 never called us back. One set an appt then changed it twice and never showed up. We called Atlas and they immediately set an appt. Danny Lloyd with Atlas showed up on time and ready to work. One other highly rated company called us back to make an appt...but Danny was already here. He listened intently to our issues then promptly fixed everything he could that day. He set another appt to finish and again promptly showed up...this time with another guy. Both of them conducted themselves professionally the entire time. We also found they were also extremely pleasant and helpful.
Our main line clogged and caused a backup to the water drains in the middle of the night. We called multiple 24 hour plumbing companies with either no answer or quoted for a 10am-noon or noon earliest for the soonest tech. By 5:30am, we were exhausted and worried sick about the problem growing worse.
At 6:40am, we reached out to Atlas Plumbing. The answering service operator Ashley was polite and tried to connect us to 3 different contacts for the company. She helped us reach a man named Rod before dropping off. Rod listened through our description of the situation and recommended we wait until the team gets in at 7am to get on schedule since our call was before business hours. As promised, we heard back by 7:15am and were placed as the first call of the day.
Our tech Juan arrived in the logo-wrapped work van by 8:45AM alongside with an apprentice named Vanessa. They were both courteous, in uniform, with sewed on name tags on jackets. After assessing the clog, Juan walked Vanessa through the solution and some tips and knowhows. The clog was cleared within 45mins, with no damage.
All that is left is our thanks for a job well done and some cleanup to do. Thank you for your prompt response and a genuinely nice team and interaction with every person we spoke to from the company.
Sylvia Branham-Watts
2 weeks ago
Excellent job.
Judi Kuncewicki
3 years ago
Had a plumbing emergency with our toilet, called the night before, came out the next day and replaced toilet! Mike was very professional, kind and considerate! I will use Atlas as my plumber of choice.
Michele Randazzo
a year ago
I realized that my home warranty company covers the repair.
Carl Mcintosh
2 months ago
Had them come out and repair my tankless water heater and check my sewer line. Very professional and kind. Will use them again for sure.
Linda Mancini
3 years ago
Have used Atlas before and was pleased with their work so when i needed plumbing they were the first ones i called. I like that Mario was neatly dressed and very professional, neat, and fast.
Gilbert De Jesus
a year ago
We meet with Doug to ask him for help with our master bathroom. He really gave us different options, great ideas and a good price. Therefore, we decided to go with his company and honestly it has been the best experience we ever have had in a long time with contractors; they always called me and gave me and update about the materials and when they could start the project.
They have very professional, friendly staff and employees. The crew came on time and the job they did was excellent for a good price. We really are so happy and satisfied with Atlas,; thanks to Doug and his staff we have a good looking party shower, and the ugly tiny bathtub is gone! It's a pleasure showering in this new spacious shower.
Catherine Moeller
4 years ago
This co. was sent from my rental co. I received a text with a picture of my tech, enroute. He was early and waited, and had a smile when we arrived. Mario,( I think, ) knew his stuff and got the job done!
Aric was able to quickly discover why our toilet was leaking and fixed the issue. He was respectful of our home and took the time to point out potential problems that may arise with our washer hoses.
Juan and Vanessa were very nice and pleasant. Juan explained to me all the components and removed the “extras” from past work that didn’t work or not needed. I will most certainly recommend them to my neighbors!😃😃
Alejandro Gutierrez
4 years ago
I had a leek coming from the Master’s Bathroom Tub. There was minor damage to the ceiling down stairs from this leek. Brandon, who was the technician, was EXCELLENT! My appointment was made and a time frame was given to me for them to show up. Brandon called me prior to arriving and was early 👍🏽👍🏽! Brandon quickly diagnosed the problem, called it in, approval was given and in no time at all the problem was repaired/replaced and operational. He took the time to cover his work boots every time he entered our home, droped plastic over all our furniture to prevent any damage and after all was said and done his clean up was perfect! Vacuumed all areas, picked up all material and left it as he found it “Clean”! The cost of Labor and Parts for plumbing, depending on the job, will always be what it is BUT the service that comes along with it will always be my number one factor for repeat business. Great Job Brandon and thank you!
•On time ⭐️
•Professional ⭐️
•Organized ⭐️
•Courteous ⭐️
•Proficient ⭐️
Suzanne Valella
a year ago
I called Atlas to assist me with changing out my shower drain and check for leaks To make a long story short, Eric came by and told me that I really didn't need his help. There was no leak, and the replacement I purchased could be installed without his help. Eric was soooooo nice, professional, and helpful! I highly recommend Atlas if you are looking for an honest and professional plummer.
Lindsey McPhee
10 months ago
Danny Crinson
3 weeks ago
Great service, great communication. Did everything we needed. Thank you
Dale Meissinger
3 years ago
They showed up at the appointment time, Thomas Brunner was the tech on call. Even though the repair was a little more extensive then the original estimate he stayed within his quote and fixed it in a timely manner. Very courteous and professional. Would recommend this company for your plumbing needs anytime.
Deirdre Wallace
3 years ago
Our Tech Spencer was amazing! Very professional and knowledgeable in his craft. He replaced our outdated shower fixture and replaced a very corroded bath drain that had to be cut out, while avoiding damaging the pipe underneath. It was a huge success! Thank you for your time and effort. He even shared some insight on other plumbing questions we had for the future.
Thanks Spencer’s!
curt heimbach
3 years ago
They were very nice
Mario rocks!!! Great service and was able to find a problem before it got even worse.
Kevin Williams
3 months ago
Will make an appointment soon. But Vanessa was very knowledgeable , friendly and courteous.
Bryan was awesome. He diagnosed the leak in a matter of minutes even though it was a bit tricky. Fixed it no problem. He is a great young guy with high energy and very personable. Would highly recommend him.
Shannon Noschese
5 years ago
Atlas Plumbing was able to get us scheduled pretty quickly. Brandon was our plumber and he was on time and thorough. We were very comfortable with his assessment of our problem and he got it fixed pretty quickly.
Brandon was awesome. He did the repairs quickly and professionally and explained what needed to be done. I will definitely make Atlas Plumbing my plumbing company from now on.
Martha Bradshaw
2 years ago
After calling 13 different plumbers in Las Vegas area that claimed to be 24 hours, Atlas was the ONLY business that truly stood by this claim. When our main water shut off valve/gate would not turn back on and we had zero water to our house they were willing to come out late on a Saturday night. Tricia was so incredibly helpful and kind, she worked with me to get someone out quickly since we had a house full of guests and no running water. She was attentive and called back exactly when she said she would. She sent Danny to our home and he was on time (early actually), very fast and professional. He replaced the broken gate valve and also installed a pressure regulator that was missing from our home. Danny and his partner were friendly, knowledgeable and efficient. I highly recommend Atlas Plumbing and appreciate their willingness to help and to try be available 24 hours. Not all plumbing issues can wait until after the weekend! Thank you Atlas!
Elmore Patrick
a year ago
Atlas plumbing is awesome. I had a cloggef main and bathroom in my vacation/rental home after hours. Rod arrived precicely on time. He was very friendly and knowledgeable. He cleared the main sewage line and the bathroom, which was a dirty job from the backup. Tenants and I are very satisfied with Atlas.
So much so, I think they will be my go to for plumbing needs well into the future.
Thank you Atlas, you were there when we needed.
Gen Kelsang Chokyi
3 months ago
Glenn & Donnie were professional, responsive and efficient in getting the plumbing job done for a reasonable price! Couldn't ask for more in plumbers.
It was a great experience with Altas Plumbing. I asked their service for installing my new water heater. Their response was quick, and the technician was very professional with various knowledge. He also gave me some tips/advice for taking care of those water softer, the water heater, and ext.
Sandy Robinson
a year ago
Very professional and reasonably priced.
Vanessa was professional, on time. Most of all new what needed to do and got done in a timely manner.
Eric is an asset to Atlas. He helped my aunt that doesn't speak English well, it didn't help that the wrong part was sent by the manufacturer. Eric was patient and ordered the correct part the next day.
Denise Bailey
4 years ago
Pete is the best! I wanted a re-circulating pump for my tankless water system. He explained what was required, cost involved, and time needed for service. When I scheduled the service, Pete accomplished the task in less time, and the results were better than anticipated. He also made sure I was happy with the water temperature before he left. Very friendly, very knowledgeable. I will use Atlas for all future plumbing needs.
Joseph Andersen
a year ago
You guys might be good plumbers, however the ability of your people to drive leaves a lot to be desired. For the 3rd time in less than a week your trucks have almost caused several accidents. Most recently on 215 at 8:30, your driver cut me off so close I almost swerved into another car. Driving lessons are required before your people get on the road again.
Mario was great… Not only did he show me the ins and outs of our water heater that’s only four months old but he also made sure my plumbing was up to par… So many people just want to go in and out of your house and barely talk to you where as Mario was open to conversation and waited to everything was just right at my water was hot. Thank you atlas plumbing.
Their partner division Luxury Bath the manager Doug doesn't call you back to honor the warranty! Tried to reach him to do so for over a month to do so. Be aware I would consider taking your business elsewhere! The Plumbing side is great and they actually ended up helping me out!
Lance Roberts
3 years ago
Arrive on time, professional, immediate fix. Can't ask for more.
Steve Cortes
4 months ago
I got an estimate of $1000 which was way to high. I got. Second estimate of $125 for the same work from one one I have used before and did an excellent job. So I am going with the $125 quote.
Julius Rudden
3 years ago
Grace Bleasdale
a month ago
Vanessa was amazing. Quickly assessed the situation and even turned my water heater back on for me. I had water again very quickly.
Nelida Hildenbrand
4 months ago
I had a very good experience with Atlas Plumbing and would highly recommend them! Thank you, Atlas Plumbing!
Carrie Christensen
3 years ago
Malcolm Garvin
7 months ago
My plumbers were on time and very professional. They problem solved my issue systematically and quickly without fluff or nonsense. I'll use them again for anything else I have an issue with.
JENOR ZAPANTA-MANITI
4 years ago
Mario is an awesome fella! 110% customer service. Very happy and satisfied with his service. Very Friendly!!!
Mario Torres hands down is the best around...He definitely went the extra mile to make sure that my family received the best service possible. Please know that we will only use Atlas because of Mario Torres!!!
Vondell Lewis
5 years ago
I Love Atlas!! I called and thanks to Annoria for going the extra mile I was able to get same day service!! I highly recommend Atlas Plumbing Company!!
Tech was nice and friendly but when it came to the estimate he gave me a quote with an insane price over 4000 to replace a tub. When I told him that was a crazy amount he told me he could nock it down a little. He dropped over 2000 off of estimate. Not very honest with quote if he knocking over half off. Would not do business with this company. Alway get a second estimate. First impression is everything.
Nutz
Very friendly and helpful
Brenda Barker
4 years ago
Been having problems with my water heater and Mario torrez from atlas plumbing came out. He was real nice, funny and had great customer service. A great experience. Thanks Mario for the help
Mario was AMAZING! He was professional and did excellent work! He was very knowledgeable and completed the job in a timely manner. His confidence set me at ease. He explained everything as he completed the job. He made the whole experience fun. I wasn’t expecting such an awesome personality. Who knew calling a plumber could be so much fun! :)
Rebecca Monical
3 years ago
Mario was the most awesome plumber ever. Excellent customer service. He got the problem fixed ASAP.
I had an estimate done by Atlas Plumbing , The guy was very nice and knowledgeable . I didn't hire any Plumbers cause I decided I didn't want to spend the money right now , But hopefully in the near future !
He came on time and finished work on the same visit. Very professional, friendly, knowledgeable and good price. I would definitely recommend Atlas Plumbing to all people I know. Thank you!
Keria Saulnier
9 months ago
100% Will always run to this company for plumbing needs. My water heater burst in my garage today and atlas plumbing was able to get me set up with a technician immediatly to help stop the water. Nesha in the office was incredibly kind given the amount of stress I was under when I initially called in. SUPER thankful for this company and their entire staff!
Zogador Zogador
3 years ago
Top notch service.
Atlas Plumbing has always exceeded my expectations. The people who have came to my house have always been professional, clean, honest, educated and friendly. They are an EXCELLENT company and I have always been VERY satisfied with their services.
Have used Atlas Plumbing over the last couple of years with repeat business due them being fair, honest and complete the job the right way the first time.
The latest job completed, Mario arrived on time and did a great job replacing shutoff valves under my bathroom sink. Thanks for your continued help with my plumbing needs.
This company is awesome. They do a great job, are always professional, and are easy to get ahold of. Thank you again for all of your help!
Rosemarie Mahoney
2 years ago
Erik the plumber came out to give us an estimate, he showed us a better, less expensive option. Wow!
I wholeheartedly recommend this company. Honest and helpful! He could have taken advantage of us and I guess we are so used to it we might not have noticed. I promise we noticed that this company treated us like family! Will call them if any other plumbing issues arise.
Mario was super nice and professional!
Bryan Douglass
2 years ago
I woke up to a wet garage floor due to leaky water heater. Atlas answered my call at 6:15am and Eric E was at my door by 11am. The water heater was under warranty so I only needed to pay for labor/install. Eric was very friendly, helpful, and endured a 2+ hour long phone hold with the manufacturer to confirm the warranty exchange. I very much appreciate Eric and the team and will use Atlas again!
summer magdaluyo
3 years ago
Don Braunagel
2 years ago
Danny was awesome. Fast, professional and honest. Highly recommend this company.
Chris Maldonado
a month ago
Rod is the Man he came out very Professional advised us of our issue and the repair we need and also gave some advice for future remodeling projects. We will use them again in the future and recommend them as well.
Ashly Gallagher [Roundy ES]
4 years ago
Thomas was professional and had great customer service. They arrived early within the window specified, and were straight forward in presenting my options. Atlas is a great choice for your plumbing needs.
Samantha Smith
3 months ago
Have not used yet
Terry Sanchez [Taylor, Robert ES]
3 years ago
I have not had any work done yet. The plumber that came to do the estimate was very professional and knowledgeable on what my options were.
William Moore
2 years ago
Richard was prompt, professional and did an excellent job. He more than made up for the debacle with Brian. I wish Atlas would have sent Richard out the first time. Richard and Robin were both great to work with.
Brandon was very professional and very helpful! He did a great job!
Eliseo came to my property very professional with reasonable prices. Great work. Happy with my experience. Will continue to refer them.
Kaynett Mitchell
a year ago
Frances McAteer
a year ago
I had a serious leak in my front yard. I called Atlas and they were able to send someone to fix it. Bryan explained the problem and solution very clearly. I will use them again and recommend Atlas to all my friends. Frances McAteer
Very honest right up front
Christine Burnett
11 months ago
My husband was hospitalized and when I returned home from seeing him at the hospital I had a garage floor full of water. The water heater was leaking. I called Atlas Plumbing and they got me scheduled for an early appointment the next day. The technician arrived earlier than expected and got right to work and explained in detail what he would be doing and he told me the total cost of service, including the price of a new water heater and that’s exactly what I paid upon completion of the job. And when the job was completed he explained about the warranty. Overall, under difficult circumstances for me, the experience was very positive and I would definitely recommend Atlas Plumbing.
Dr. Byron Blasco
2 years ago
Efficient, Friendly and Courteous!
Would definitely have them in my contacts!
Victoria Knight
4 years ago
Mario was amazing. He was very informative and friendly. He kept me in the loop the whole time. Thank you Atlas Plumbing!
Kathy Roebuck
3 years ago
Was very pleased. Very friendly and helpful and professional. Thank you.
kim culverwell
4 years ago
Our plumber Mario Torres showed up early and he was so amazing and patient with my disabled father who is a 100% disabled combat veteran, he is almost completely deaf and is very very slow it was very sweet of Mario to be so patient and understanding of my dad. He went above and beyond his service today, while the old water heater was draining he helped my husband move my fathers bed set into his new condo. We would appreciate it if you would please give Mario a big atta boy from our family🙏
Diana Jauregui
a year ago
Very fair price for the service performed. Thank you.
Holly Erker Realtor
a week ago
As always, atlas, is great to work with.
Jeffrey Balzer
2 years ago
Awesome customer service. Talked me through a hot water issue on a Friday night.
Gerald Rogers
3 years ago
Michael with Atlas Plumbing was extremely personable and knowledgeable. Trusted him one hundred percent with his evaluation of our problem. Excellent customer service and professionalism!
Eric Hertlein
a month ago
Came over on a Sunday to give us an estimate and came back on Monday to do the job. I liked the text messages when they were on their way.
Mario was very professional, friendly, well mannered fast and did a great job !
The plumber did a good job installing the water heater. After he left I did a closer inspection and saw a flat small dent on the left side of the cylinder covering. Didn’t affect the function of the heater. Just a note to inspect the water heater with a good eye. Other than that, no complaints.
shawn vanbuskirk
a year ago
Excellent prompt service! Great pricing!
They were very quick to respond and came out the next day after I called them. The service men were prompt as promised and they called to let me know they were within 15 minutes of arrival. They were very professional and explained why parts had to be replaced. The job was done in about a half hour and they cleaned up after they were finished. Atlas Plumbing does great work but they are very expensive.
Frank Morrison
3 weeks ago
Very impressed with this company!!
Scam artist stay far away
Adam Raskansky
9 months ago
Daisy is amazing, veey helpful ans kind. Thanks to Altas Plumbing for coming out right away. Being professional, i highly recommend them.
Very professional. Same day service. Very cost effective. Thank you for saving the day.
They attempted to charge me close to $600 to replace two shower cartridges. That is just asinine. No thank you....
George Dickerson
3 years ago
Very professional but pricey.
I do not EVER make reviews but in Las Vegas it is so hard to find this type of service. So sad to say but it's true. My property manager sent Atlas out for our water heater and Monica called me right away. Since I told her the heater was leaking at the bottom she told me she will try to get preapproved to just replace the heater this way they can come with the heater instead of having to go back and forth with the management company onsite. David arrived with the heater and replaced it quickly and even cleaned the area he worked in afterwards. Loved his uniform and he was so nice to my husband and I. David and Monica THANK YOU for showing us there are companies that take pride in what they do. Atlas you are great and I also let my management company know this too. Kudos!
We requested inspection and bid. Professional answered all questions and provided written bid.
Helen Zabotkine
3 years ago
Job done fast, clean ! 💯 percent satisfaction
Sheila Siino
4 months ago
dixie shuffler
7 months ago
They were great.
Danny was on time and found and fixed my leak quickly.
I gave 4 stars cause i find it a bit expensive cause with the replacement of 2 flexes it added $400 to the main quote. The professionalism of the technician was excellent.
Replaced a toilet and did an amazing job! Very pleased with thier service and technicians.
Very friendly and even showed up early. Love it.
Haley VanDorne
a year ago
Booked appointment quick and easy, came out on time. Repaired our garbage disposal quickly and a fair price. Awesome experience
Michael D. Ty
3 years ago
The plumber was very cordial and professional. Took care of my issue promptly and was very clean.
Very pleased with the service. Called after hours got an answer and promise to call next morning. Called as promised, scheduled service same day and arrived on time. Quoted price upon arrival and finished job in less than 2hours. Satisfied with price, service and job. A trifecta.
Desseray Ramos
4 years ago
Stephanie Maldonado
6 months ago
thank you 🙏🏽 for understanding the miss Communication happy with the works. God Bless your company.
casey heinrich
11 months ago
Extremely professional and good communication when they were inspecting for house leak. Would definitely recommend them.
Danny came by and disconnected two appliances (water and gas) so a new tile floor could be installed. Will return in a week to reconnect the appliance. I have no doubts the return trip will be just as professional and responsive as today's visit.
David Smith was wonderful on time answered all my questions very friendly and his work was top quality
Robert Miller
5 years ago
Great service! Called late afternoon about a water heater problem and the water heater repair was done next morning. Tech, David, was right on time and even went to supplier to get needed part. Office staff, particularly Daisy, also very helpful. Am very happy with the service and recommend it to anyone that needs plumbing work done.
Deanna Brooks
3 years ago
Atlas plumbing handled our slab leak and I have to say they were fast, knowledgeable, trustworthy and everything was completed within a day. Thank you so much for making this so easy for us!! We highly recommend this company. Super friendly too!
Fast and efficient and curtiace
Atlas Plumbing is awesome and I highly recommend them! They installed a water softener and did a great job. Tricia, the scheduler, was excellent and a pleasure to work with.
john & sharon stephenson
3 years ago
Eliseo was pleasant and enthusiastic. We look forward to receiving our estimate.
Eli came in professional and kind, explained the procedure to me and got the job done fast.
An extraordinary experience! Tricia took my call Sunday afternoon. The best customer service call in my recent memory! David showed up at my house Monday morning, and 45 minutes later he was done. David was part of the great experience, personable and thorough. All in all, I would eagerly refer my friends, and plan to use Atlas again for my next plumbing project . By the way, arranging financing through Green Sky took about 5 minutes over the phone. I'm grateful for my experience, and my new water heater!
Atlas Plumbing is top notch and we definitely would recommend and use them again.
Our technician Danny was extremely knowledgeable and professional and had all the correct and cool tools to do the job right.
Professional staff. I've used them on three appointments. And there was no upselling. I will use their services again.
Thanks Tricia for all your help; You made my experience with Atlas Plumbing a success. All my needs were met and I couldn't be happier. I will recommend Atlas Plumbing to all my friends. Tricia you Rock!! Thank You:)
raeann mejia
9 months ago
Charles Gilbert
3 weeks ago
I hired Atlas to come fix a tub spout that was dripping. The men who arrived, Juan and someone else were professional and friendly especially towards my new puppy. They fixed the leak; however, there were some issues.
#1: $450 for a shower cartridge replacement is astronomically high. The national average for this type of repair is around $200.
#2: if the cartridge repair hadnt worked, they quoted over $800 to replace the shower valve assembly which should be closer to around $500 with parts and labor included.
My suggestion, use them if you want good quality work, but shop around for better prices if you are on a budget and dont want to spend 2 hours or more being upselled on repairs and accessories that arent necessary.
5 stars for fixing the issue I had.
Katie Gilbertson
3 years ago
We returned from a Christmas vacation and found our hot water heater leaking all over the garage. Mario from Atlas Plumbing came out almost right away to replace the water heater. Great service. I would recommend them.
Very courteous and on time. Responsive to my call. Professional job, well done. Thank you!
alfredo vidrio rodriguez
a year ago
Kenny Felderstein
3 years ago
I have used atlas many times. They are very professional and knowledgeable. My tech aric was fantastic. He came on time and made sure he found the right problem. After fixing the problem he checked out everything in the house.
Fast , reliable and affordable. Would highly recommend
Pilot light wouldnt light and got it lit
👍👍👍 Weve used Atlas since we bought our home 12 yrs ago, very pleasant and professional servicemen and always on time.
Highly recommend, very professional, Rod and Brian were both very thorough! Wouldn't recommend another company!
Linda Caccaro
4 years ago
Very professional service. Prompt reply !!!!! Highly recommend!they fix all the issues in my shop!
Wanda Gambino [Food Services]
a year ago
Robert Little
3 years ago
Professional, did a great job and would use them again.
Dale Winebrenner
a year ago
Atlas contacted me multiple times confirming date and time. Even had a picture and bio of tech coming over. Tech ( Juan ) was super professional and personable. He was training a new tech and seemed to be a great teacher. It is refreshing to see someone who really enjoys what they do. Juan represented himself and Atlas great. I will not call anyone else for future plumbing work. Thank you.
Eliseo kept us informed of when he would be here.
He was exactly on time. The company sent us a picture of him and his profile. Loved that.
Found the problem right away. Explained everything to us. Very professional. Will definitely use this company again.
Thank you again.
Diane Capelli.
The team has been outstanding thru the whole process, keeping us informed and up to date at all times.
Jeff Dellinger
2 years ago
Sugarbaby Fluker
3 years ago
Preformed the service I requested. Did not receive email showing payment. Please provide.
Had Eric out from Atlas Plumbing to give an estimate for a soft water system installation and for a pressure regulator install. My wife and I agreed on the estimate, but the office wanted 50% up front and I sent them an email telling then that I have the cash and they would get there money when the job was completed.
They in turn told me that they wouldn’t do the job unless they receive the 50% so I canceled the installation. This company to me is run by crooks and my advise is to you definitely find another plumbing company.
Tianon Gravi (Andrew)
3 years ago
Used Atlas for the first time recently, and was very impressed with the level of service and honesty; my problem was fixed and all my questions answered without any real pressure or commitment. I'll definitely be calling again!
Cassondra Henson
a year ago
I had a great experience w/Atlas from start to finish. Everyone I spoke with was very professional and knowledgeable. They completed my repair in very good timing and I felt like I was charged very fairly. I will definitely be recommending this business.
Charlene Ferguson
4 years ago
Michael Patchett
2 years ago
They checked and took care of my waterheater issue. Great job. Very kind and professional.
We would recommend Brandon for sure. Very good job, neat clean and very nice. Did a great job
Shellee Horvath
2 years ago
We had Doug come out for an estimate on redoing our shower. He is reportedly the operations manager. We never received the quote, even after I followed up by phone and spoke to him. Very poor service!
Atlas Plumbing was great to work with when having problems with our water heater. Vicki was friendly and Thomas, the technician, was courteous, and made sure I understood everything and best of all he knew what he was doing!
Mario was super nice and fixed our problem. He came In the middle of the night super quick! :) great job mario.
Atlas Plumbing was sent out for a second opinion by my insurance company, Rod came out and we talked about what was going on, he said he would like to come out the next day and run a camera through my drain to find out exactly where the problem was, it turned out that what the first company was going to do was totaly unnecessary and they could do the job for about half the price.
Rod was very impressive in explaining why. They gave me a start date and about how long it would take, and what it would cost. They even got financing for us. The job was done, on time, with no surprises. Pete did the work, I would highly recommend them for any plumbing needs, they are professional and will walk you through what needs to be done. Awesome Job.
Dave Burtless
3 years ago
Mario, was courteous, professional and skilled. He solved our plumbing issue quickly and worked very clean and safe. With all that is going on right now with Covid 19 his working safely meant alot to us. Atlas is our new favorite plumbing company. Thank you.
Richard Brown
8 months ago
Very pleased with the work done. Employees very professional and knowledgeable.
Patricia Hester
3 years ago
Brian is amazing! We were new in town, purchased an older home, and needed a licensed plumber with experience. Luckily we chose Atlas, and were thrilled with the entire experience. Quick response, professional, and price was right on! Any issues in the future, and we know who to call. Thank you Brian!!!
CLEMENT LOPEZ
3 years ago
I needed an immediate repair due to a leak on my main water line. Based on my research and google reviews, I decided to call Atlas Plumbing. I explain my situation to Susan and my desire to have the repairs accomplished soon as possible, she was able to rearrange the technician schedules and accommodate my request the same day and scheduled an earlier time frame. Really appreciated Susan's assistance.
Mario Torrez was my technician and conducted himself in very professional manner, knowledgeable and customer oriented. He was able to identify the problem, provided me an explanation of how repairs will be accomplished and the cost estimate. The repairs was successfully completed in a timely manner and my wife was very excited to have our water services restored....happy wife, happy life!
Overall, very satisfied with their services and highly recommend utilizing Atlas Plumbing and will definitely refer their services to friends and family members! Mahalo, Clem
Jessica Brigidi
2 years ago
Mario, Brandon and Brian came out found leak and explained in detail what needed to be done....very personable, we also had a few laughs. Will be contacting soon for work.
john c Church
9 months ago
I was originally recommended to Atlas my first time by my Nieghbor who had an amazing experience in a not so good situation with another company! Anyway, had a main line done and Michelle in the office was an ace! She made sure everything was timely and organized! Great company
Mario is terrific! I call Atlas to have Mario come out for anything related to plumbing...he came out this time for estimate on a dishwasher repair....
Jeremy Crittenden
2 years ago
The plumber was good but the price for the service was extremely high. I will not use them again due to price alone.
Tyrone Jackson
5 years ago
Talked to Tricia in customer service she was very helpfu.
Joleen Meusburger
3 years ago
Repairman showed up 1 1/2 hours before scheduled time. He was very professional and he answered every question I had. His personality was friendly and he had great communication skills. I have a new company that I will be doing business with in the future and I think my repairman should get a raise. Thank you.
This plumbing company is a company I would trust over and over again and I wouldn’t have gotten my plumbing problems solved with out this company thanks to Annoria with her great service
Great customer service. Funny, professional. Quick and efficient! ⭐️⭐️⭐️⭐️⭐️
Norlis Gonzalez
11 months ago
I needed to move down my gas line in the kitchen a few inches and they sent their technician. After a quick assessment, the price came. $300-600 depending on the job to be performed and they will not repair the drywall. I refused it and contacted another company. Same quick assessment and a $3.48 90 degrees iron street elbow plus $60 labor. No more comments.
Peter Lanagan
2 years ago
Gloria Bradley
a month ago
Have always had good service
Daryle Jamssens
3 years ago
When we booked a leaky toilet issue, the initial person I spoke with on a Sunday (cannot recall name, started with J) was kind, professional and got us in within 24 hours. Bryan came out and was friendly and knowledgeable. He replaced our broken toilet and communicated the how/what/why it couldn’t be repaired. We had various other (unrelated) plumbing issues following this service and the next time I called I spoke with MICHELLE, who right off the bat was snarky and hard to talk with. I brushed it off and waited for our plumber to arrive for our next appointment another day later. LONG story short, many things went wrong with this appointment. Michelle was sure to cover her own tracks, getting emotional/angry and blaming the plumber for not doing his job, and cutting me off when I tried to reiterate our conversation the day before. She had to call me and the plumber MULTIPLE times to communicate HER misunderstanding of the work we needed to prioritize. All the while making rude remarks, being super short with me and emphasizing blame on others. Unfortunately, one employee can ruin it for the company and we went through another plumber for our future needs.
Sherwin Mercado
3 years ago
Very prompt and thorough. I recommend Atlas.
We had a tub shower area converted to walk in shower. And tub shower area redone.
Juan was great! Very informative and professional. Definitely using Atlas again.
I was referred to Atlas by Rheem as my 8 month old water heater had quit working and Rheem said they were going to replace the unit. I called Atlas and the girl was nice and wanted to make sure that I was aware that I would have to pay a permit fee of $200 (which only takes a couple minutes to get and cost $41 online from the city) and for whatever cost involved in bringing my unit up to code. I would also be responsible for any price difference between the one the one being removed and the new one from home depot. I got my permit online (41 dollars not 200) and called back to schedule my appointment. The technician was on time and very friendly and professional he explained that I needed a gas sediment trap for $50 to meet code and that he would not know the price difference until he did the exchange at home depot ( I knew it would be $70 dollars as I had my original receipt and had already priced the new one I paid $559 originally and now they were $629) When he returned he said the price difference was significant and pulled the receipt from his pocket to look at it. He then installed my unit and finished his work. When he was done my total came out to $213.65 not $120. I gave him my card info and did got get a receipt or was I offered one. So I can only assume they marked up the price difference of the two units to make themselves some money for having to do warranty repair. Their service was great but their business practices seem a little shady
Tina Helleberg, Realtor
6 months ago
If I could give above the 5 Starts I would! This company from first call to end of install was Fantastic! My water heater gave out with water allllll over my garage and running under garage door to driveway in the evening of Christmas Day. The next morning 1st thing - before business hours - I called Atlas Plumbing and the nicest lady took my information. She was caring and nice and she was the answering service! She made sure she had all my information. The office manager called me back on her way to the office before it even opened and let me know they would have someone to my home with new water heater that morning! And they did!! They were on time! with the correct size water heater! The man that came by was really nice as well as professional, knowledgeable. After going over my questions he got right to work! In my business I deal with a lot of different contractors in all the fields. By the time he had finished the install I'd called around to get an idea of price from other plumbers - Atlas Plumbing charged me just at or under the others! - I'm happy to say moving forward I will Only refer and use Atlas Plumbing for all plumbing situations! Atlas saved the holiday! I had a house full of people and we were able to keep the holidays moving forward!!! Thank you Atlas Plumbing!!!!!
Matt Fledderjohann
3 years ago
We had a leak in our roof caused by shower. Turned off water to the house. Got water turned back on when we determined there was no leak while it was running. We didn’t know what to do next so we called Atlas Plumbing. They were booked the day of, but offered to come if there was any cancellations. I was scheduled first thing the next day. David came by at 10 AM and examined our shower to determine where there was a leak. He was very professional and courteous, gave his recommendations and determined we didn’t have a leak coming from our showers drain. Pointed out the problem of water getting behind the showers water valve and the leak from our shower head caused by calcium and lime. Offered to install and seal things for us if we needed, but we decided to install a new shower head and caulk the seals ourselves and replace the drywall that was wet. Didn’t get charged. Covered by a complimentary free estimate!! Would definitely recommend Atlas Plumbing! Thank you for your help and expertise.
2nd time using Atlas Plumbing and both times excellent service and results! Thank you Brandon and Atlas Plumbing!
Richard Perea
2 years ago
yvonne lester
2 years ago
mark mastrangelo
2 years ago
Great customer service
I had an issue come up with my fairly new Rheem tankless water heater. Eliseo from Atlas came out and diagnosed the problem quickly. It wasn’t a problem with my tankless, as Rheem had suggested, but was a problem with another valve in the house allowing cross connection between the hot and cold lines. No charge for the diagnosis. And the other lumber who installed the cross connected valve cake back and corrected the problem.
Atlas could have taken advantage of me and sold me stuff I didn’t need. They could’ve changed me some coin just for coming out. But they didn’t. That’s a sign of honesty. And honesty means everything today. Atlas has earned a lifetime customer.
Natalie Carranza
2 months ago
If ever you have plumbing issues in the Las Vegas, NV area, call Atlas Plumbing! They friggin rule! 🤘
Wicked! Photobooth
8 months ago
We had an urgent issue with our water pipe that broke and resulted in flooding. The team immediately came out to analyze the problem and provided us multiple options and solutions. Robert made us feel confident that this would be resolved and we appreciated his professionalism in providing updates with the job status and ensuring it’s completed in a timely manner. We would highly recommend this team and service.
Do NOT believe their website advertising honest and fair pricing. I had a disconnected pipe, not a broken pipe, but it became disconnected from the fitting. They charged $625 for a job that took less than 1 1/2 hours, and used maybe $100 in materials...I am being VERY generous with the $100. That comes to a rate of $385 per hour!! Believing that the plumber made a mistake in the repair cost, I called their office and they stood by the charge. The owner didn't even have the courtesy to take my call. Plus they will not warranty their work..Shame on them for taking advantage of senior citizen. BUYER BEWARE!! DONT BELIEVE WHAT YOU READ ON THEIR WEBSITE.
Edward Hoefler
3 years ago
They came out to my house at no costs. Very professional. Gave good estimates without any obligation or push for sales. Would highly recommend
Great service. Thank you Annoria for the help.
The 2 gentleman were very professional and courteous and got the job done quick and correctly. I would definitely use them again for any other plumbing issues.
What an amazing experience. I called Atlas and coordinated with Sunshine, the receptionist, and she had someone at the house in less than hour. The plumber arrived and was so professional, quick with diagnosis and reasonable with price. I am pleased and blessed that we have a company out there for routine plumbing issues we can trust!! Thank you!
Matthias Ward
3 years ago
Michael Rehac went above and beyond for me. He was very professional and provided great solutions for several of my plumbing issues, correcting unnoticed discrepancies along the way. Great impression. Solid work. 👍🏼 Thanks, Michael! I will definitely hang onto your card.
david kuykendall
3 years ago
David Strager
3 years ago
Margean Benstead
2 years ago
Came out the day I called to estimate repair. Scheduled repair an sent text that he was on his way. Danny an his partner were very courteous, efficient, did a very professional job. The quote was presented at the beginning.. Danny took the time to explain the job and what could possibly be needed and told us exactly what was done when he finished.. The company is family owned an a great company to hire. I will use them again and highly recommend them. The Bensteads
Chris Tucker
9 months ago
Glen was awesome. Will definitely use Atlas in the future!
Michael Dakduk
3 years ago
There's a reason these guys have such great reviews. Atlas Plumbing earned a solid reputation through hard work and professionalism. I had the water heater serviced with some additional repairs. The plumber, Mike, showed me exactly what he was doing and explained his recommendations prior to beginning work. Then he completed the work going above and beyond what I expected. He even cleaned the area surrounding the water heater. It seems small, but it's the little things that go a long way. No one else will get my business for plumbing in the Las Vegas or Henderson areas.
i'm the Manager at Five Guys and had the pleasure of working with Mario and David. They came in with there cool looking old style uniorms. they were good guys with good personalities. They knew what needed to be done and got it done. Business is open and working great. Thanks Atlas for sending the best.
Prompt response to the needed service. Technician also sent an introduction of himself via text so at least you know who to expect when your doorbell rings. Tech is professional and has all his equipments that he needs.
Donald did a great job meeting our needs
Tricia Sargent
3 years ago
We have Atlas Plumbing preform the backflow testing for the business.
It is a pleasure doing business with them.
Jeff Beasley
11 months ago
Jain did an excellent job and was very professional and personable. Everything went smoothly and works perfectly! My wife is so happy to have her gas range finally installed and no longer waiting on me to do it! Thanks Jain and Atlas!
I needed to replace my hot water heater during a pandemic and everything thing went smoothly. Being a senior citizen I had some concerns. Called several places to get estimates and Atlas won me over when Daisy answered the phone and was so patient.
Rod came out when she said he would after 4 pm. He had his mask and gloves and I had on a mask. He answered all my questions. Even though it was getting late, I asked if he could check my leaking pipe in the bathroom or should someone come the next day? Rod took a look, fixed it and now I can relax. The price was reasonable and if I have any plumbing problems Atlas is who I'll call. Btw Rod you left your cell attachment here.
manuel avendano
2 months ago
Just getting the quotes for bids
Juan is very knowledgeable and provides great advices for what’s needed & will be performing about the job issues
Mike Powada
11 months ago
D. Parke was awesome. He knew the issue right away and took are of it. Very professionally and knowledgeable. Next time I know who to call 👍🏽👍🏽👏🏽
We used Atlas Plumbing to flush our tankless water heater last year and called back this year for the annual maintenance. Their service rep told us about a new annual maintenance plan which included the water heater flush, camera inspection of our sewage lines, inspection of all faucets, toilets, etc., for a price that was not significantly higher than just the water heater flush.
Rod, one of the company owners, arrived and spent approximately 3 hours completing the tank flush, conducting an extremely comprehensive inspection and minor adjustments, and had one of his crews complete the camera inspection of our internal and external sewage lines. Rod found a couple of minor issues and provided some recommendations for future services, but did not try to hard sell anything, as we've seen with other service providers.
We were extremely pleased with the professionalism, the thoroughness and the overall customer service from Rod and Atlas Plumbing staff. We plan to use Atlas Plumbing in the future and highly recommend their services.
Mario Johnson
2 years ago
It feels great to be part of the team. Thanks Doug,Rod and Sunshine for making me feel right at home.
Friends recommended Atlas and we couldn't have been more pleased at a stressful time to have had Vanessa fix our plumbing issues the very next day after we called to schedule.
JudyPhillipsArt
4 weeks ago
Glenn did a very thorough job for us. Much appreciated!
Atlas showed up on time and was professional in everything they talked about.
Victoria Davis
3 weeks ago
Glen saved us!! We were without one of our two toilets in our house for the last 2 weeks while trying to deal with a warranty company. We called last night around 4:30pm and they had Glen here at 6am to install a new toilet for us. He was wonderful, very knowledgeable & professional. It was also very nice speaking to Sunshine when I called to schedule. She was awesome and very helpful. We will be using Atlas for all of our plumbing needs in the future.
Grace Wentling
2 years ago
I've had a plumber and landscaper come to fix a continuous leak in our front yard and no one could not diagnose it. Atlas came right away because they understood my frustration. Danny was able to dig up, vacuum the water and find where the leak was coming from. He gave us a free estimate. His expertise was reassuring and I would definitely use them for all my future plumbing needs. So grateful someone could actually help us.
Mario was super friendly and got the job done quickly! He was very helpful and explained everything to me, he even took the time to show me where the water shutoff was in case I ever need to use it. Great company! I rent my home now but when we buy a house in the next few years this is the company I will definitely use!
Leslie Ortega
3 years ago
Eliso was very professional and punctual. Wonderful help who diagnosed and fixed our plumbing issue.
Lori Campbell
2 years ago
Pleasantly and completely satisfied with the company and Eric who came to the house. I definitely recommend.
They made time for me on short noticed arrived on time, plumber Rod rocks! Will use again if needed and definitely recommend. Woohoo!
Darlene Cross
3 years ago
Juan was very courteous and easy to speak to. He was very professional yet friendly. I like that he explained and walked me through on how to light the pilot. That was a concern for me because sometimes the wind can blow it out. Thank you juan!
Tech (Eliseo) was very knowledgeable and friendly. He was honest with what needed to happen and completed the repair quickly.
Michelle Hinton
3 years ago
The service was excellent and very professional. I was explained everything about what caused the problem and what needed to be done.
Bailey Schulz
a month ago
Janice Buckner
3 years ago
I happened to run into a post on the next door app. I needed a plumber so i thought I’d give Atlas a try . I am sooo glad I did !!! The gal that took my call had outstanding customer service and a great personality. The tech that came out, Micheal, was beyond amazing. He was kind, knowledgeable, and took the time to listen to what I needed and Quote a very reasonable price and then do the work and them explain what he did. Not to mention that he
also was amazing with the dog and 4 kids that were running around the house . You have a new customer and I give you 5 Stars!!! Thank you!!!
It's so nice dealing with honest people who do not take advantage of the elderly! Thank you Don for coming out. On a scale from 1 to 10, you're a 20!!!
David came over today to check out my overflowing toilet and fix my shower nozzle. He put a new nozzle on and even updated the shower head (after kindly asking if it would be okay with me). But what was really impressive is that he also changed a part in the toilet tank that was constantly running (forgot what it’s called) and he even put on the new toilet seat I had sitting on the counter!! Amazing customer service, highly recommend this company and David!
Absolutely amazing customer service from the moment I went on the website to get some info. I was in contacted by a customer service rep who took down my info so that I can get the ball rolling on an appointment. Received call early morning, was able to get same day appointment. The service technician, Brandon, was awesome. He answered my questions and helped me find the source of my leak fast (garden water line). I have a resolution in place and peace of mind knowing that my house is leak free. I would recommend them for anyone who wants to get good professional courteous service. Again, than you to Brandon. Fantastic service.
I had my tankless water heater flushed by Vanessa who was professional and informative. I've used Atlas plumbing in the past and will again in the future.
He was professional, and he explained what needed to be done..
jordan bettis
4 years ago
Brandon and DJ were absolutely amazing! Problem solved and quickly resolved my plumbing problems. Professional, reliable, fair pricing, and will treat you right!!! Highly recommend Atlas Plumbing and these gentlemen!
They arrived in a timely manner. They were COVID-19 safe. They were professional and friendly. Both Mario and Hugo did a great job and represent Atlas in the most positive way. Will gladly use Atlas again.
Angela Longman
2 years ago
Amazing people. They truely helped me! I could also tell you Eilseo was one of the best people I dealt with. He was kind and thoughtful. I really recommend this company because it is hard to find honest people and they were very honest.
Rachel Washburn
8 months ago
Robert Haller
3 years ago
Mario replaced my water softener in a professional manner. Would recommend this company for plumbing needs.
Donavan McIntosh
a month ago
In the past 3 years as a Realtor, I've had my fair share of contacts and interactions with professionals in other fields. And Today, I got to meet Jon C. who not only showed up earlier than expected, but was extremely knowledgeable, friendly, and was able to address the pluming issues in a timely manner. Jon also provided information which helped to calm down my clients who were expecting the worse case scenario. Overall, I highly recommend using Atlas Plumbing for all of your plumbing needs.
Jessie Rae's BBQ
a year ago
Arthur Shuler
2 years ago
I was VERY impressed with Danny and Dakota!! They were quick, professional, and extremely knowledgeable. I will use and recommend them for future plumbing needs.
Arthur S.
Alfredo Garcia
4 months ago
Shout out to atlas plumbing who went above and beyond to help us with our plumbing needs. Very professional and helpful and even reasonable pricing.
peter trimboli
4 years ago
I had a sewer backup caused by tree roots blocking the drain pipe under our sidewalk. I was given a quote from another competitor for $30,000. I called Farmers Insurance's claims office and was given Atlas as a vendor they use and really liked. I called Atlas and Pete came out and we got it fixed for $6500. The staff, Vicki and Tricia, were very helpful. They sent out Pete and he was great and in 2 days I was up and running. I highly recommend them for their honesty and service.
Bryan showed up on time, called to inform me of the diagnosis of my plumbing issue and quickly fixed it without issue. The whole process from start to finish was seamless. I would recommend
Jeane Hazlewood
5 months ago
Glen was professional, efficient and very uick! He took the time to explain every detail!
Travis Kacmar
11 months ago
Went above and beyond. Highly recommend this company.
This is my second call to Atlas Plumbing. As in the first job they completed for me, Atlas and their plumbing expert Mario T. did a great job on installing a new kitchen faucet. I will call them next time I need a plumber.
I haven’t had many water heater replacements, so I really can’t speak to value or quality. But what can say is, Robert was the technician who came and replaced my Hot Water Heater. He was very knowledgeable, professional and didn’t try to sell me on stuff I didn’t need. My job was a bit more difficult than most I believe due to the space available for my hot water heater, but never did he complain. He adjusted, got the items needed, and completed the job. If asked would I use Atlas again, as long as everyone has Robert’s friendliness, ABSOLUTELY!!
Excellent work and nice guys!
James Bricher
5 years ago
Guy was quick and clean changing out my water heater. Was on time and knocked it out.
Pete was amazing very knowledgeable and friendly , very fast and efficient on his work , if I have anymore problems with my plumbing I will contact you guys and would like for Pete to fix it , thank you again Pete you the man
troy patrick farrell
2 years ago
We reached out to Atlas to help us solve a smell issue… Great communication with their text and email system… We got a notification as to who was showing up and they were very courteous coming into the house removing their shoes…
The technician was unable to smell what we think we have been smelling… But gave us a suggestion to help rule out a couple potential issues since perhaps the smell is being intermittent at the moment…
It was a very brief interaction but talked about our situation a little bit and will be providing an estimate…
I cannot comment on the work because we have not had anything done at this point in time but the communication and the technician that arrived was spot on…
Jessica Miller
3 years ago
Carmencita Santos
2 years ago
These guys came out and fixed my kitchen sink leak for free, I will never use anyone else! I payed big bucks to a different company and wish I found these guys first!
Richard Crook
6 months ago
5. Vanessa arrived on time and solved our natural gas line problems without a hitch! Very personable and competent technician. But, I'm sure many others say that as well.
David Jones
10 months ago
Unsatisfactory service. Recommend shopping around for other plumbers in the valley. Called Atlas to clear a clogged drain outside the house.
The technician spent about 5 minutes attempting to clear the drain before informing us that it was impossible to clear due to 1. Gravel in the line and 2. Caved in 3rd clean out. He then spent roughly 45 minutes sitting inhis truck while he typed up a $3000 estimate to replace the line from the road to the house. He then handed us a bill for $200.
This was in the evening on a weekday. The very next morning at 7 AM another plumber (different company) came out, and cleared the drain in about 15 minutes. He then place a camera down and found no gravel nor any collapsed 3rd clean out.
I was unsettled by how little time that Atlas actually spent attempting to clear the clog. And how quickly they resorted to the upsell.
Again, recommend looking elsewhere for your plumbing needs.
William Burke
3 months ago
Have agreed to a project not started yet. My interaction with the representative Doug was very informative and professional.
Vanessa did a great job replacing our garbage disposal . . . very friendly and very efficient.
Edward Edmonds
a month ago
I felt it was expensive but the technician did a great job. They were booked for today but I explained I had to have it today as I was going out of town. I had a guy there in 3 hours phone lady was super nice too!
tony khounphithack
a week ago
Will I start off searching for the plumber by reading reviews and what kind of work they can perform. I called several plumbers and told them I have an emergency about main water line break but they couldn’t get anyone out to my property. So then I call Atlas Plumbing, spoke to either Kat or Michell (sorry ladies if I got you mixed up.) Jason (technician) , Hudo and Jopi was sent out to the property, these guys have great knowledge of what needs to be repair. I like to give a shout out Hugo and Jopi for doing amazing job on Main water pipe line. These guys are such a great workers, from cutting the concrete and digging up dirt to get to the main source. I recommend these 3 guys and I give them 5++stars.
William O'Donnell
5 years ago
Atlas Plumbing really disappointed me. I happened to be out of town when my tenant called and told me there was water coming out of the equipment room on Monday August 25, 2017. I called the air conditioner company first because it was muggy and I thought it was the condensate line leaking. He called me back and said the drains were backed up and I needed to get a plumber. I called Atlas plumbing and although I wasn’t there, Bryce and Thomas came out to clear the pipe. There was a schematic of the pipes on the wall and they were able to locate the drain and put a snake down the pipe to clear it. They left and left a bill for $245.00. Then on the following Wednesday water was coming out of the equipment room again. The tenant called me and told me that it had backed up again and I needed to get a plumber out again to clear the pipe. I called Atlas plumbing and told them that the main line was completely backed up and I needed for someone to come over right away to clear the blockage. I told them that there were 40 employees in the building and I thought the bathrooms were out of order. We posted signs on the bathrooms and waited. The call was made at around 10:37am. I was told the plumber would be there within an hour. At 12:17pm I called again and they told me they couldn’t get a hold of the plumber Sean. At 12:45pm the plumber showed up and was slow walking the problem. I told Sean that the other crew was here in Friday and they said they cleared the line but obviously it wasn’t cleared correctly. I told him that he needed to snake the pipe and clear the lines. He started with an attitude and started to tell me that the water was coming out of the drains because that was the low point in the building. Are you kidding me? I told him that I had built several buildings in Las Vegas and knew a little bit about how this all worked. I told him that Bryce and Thomas were here on Friday and they snaked the line and he said he would call them. He did. Then he started to ask silly questions to obviously kill time. He wanted to know how many toilets I had in the building. I told him it didn’t matter. The other guys just did this Friday. I became annoyed and told him to leave. I went back to my house and picked up my own snake. I drove back to the building and snaked the line clear, all by myself.
Later, I called the company and told them of the problems I was having with the Plumber Sean. Sunshine told me she was sorry and would have Bryce call me. He did and told me that he told Sean exactly which pipe he snaked. That was the proof I needed to realize I was being played. It happened to be the same one I snaked. So he could have done the job but for him it was more important to slow walk the job to obviously make more money. Bryce told me that he was sorry and if he would reduce the bill to $200 “would that make you happy?”. No. if you cleared the line on Friday it should at least last more than 2 business days. He told me they don’t warranty their work for commercial buildings. Take note, THEY DON’T WARRANTY ANY OF THEIR WORK FOR COMMERCIAL BUILDINGS. He said, then I am sorry. I told him that I would send him the entire $245 dollars and I did, so that I could fairly write the truth of what happened. By the way the drain that I snaked is still clear after 7 business days. Despicable behavior. September 8, 2017
I did notice that Bryce posted a 5 star review of himself.
Update 12/26/2017: As of today, the pipe that I cleaned out is still working fine.
Danny came out and did maintenance on the water heater, very professional and knowledgeable. You are highly recommended!
Great guys fix it quick and came on time
Loren Hockett
a month ago
Atlas plumbing is misleading in their marketing. I recently needed my water heater replaced. When Marko arrived, he explained my options. One was a swap out of my old one for a new Rheem water heater of an equivalent model from Home Depot. That would cost approximately $1,700. Or, I could get a new water heater from their warehouse with a cost over $2,000. Since my water heater was within warranty, I chose the first option. My old water heater was a Rheem performance PLUS model of a 40 gallon size, 40,000 BTU's, with a 9 year warranty. Marko took my old water heater to home Depot to exchange for a new equivalent one. Before he left, I showed him the same model on my phone that they sold for $699. It was the same size, same BTU rating, and the same 9-year warranty. He came back with a Rheem Performance model, not the Plus model, that was 40 gallons but with only a $36,000 BTU rating and only a 6-year warranty. Clearly, not an equivalent model!
During the conversation he explained that they would get a building permit for the installation that was included in the price of $1,700. When I asked him the cost of the building permit he replied that it was $250. Obtaining a building permit is required under the universal plumbing code but not all plumbing companies get one. I figured the price for the permit lowered the profit Atlas was making and it seemed a more reasonable price. Today the City of Henderson inspected the installation and signed off on it. Imagine my surprise when I asked the inspector what the cost of the permit was. He replied it's $41. Atlas plumbing is hiding their actual profit by over quoting the cost of the permit.
Overall, I can't recommend Atlas plumbing. Marco was professional, polite, and efficient with his work but didn't replace my unit with the promised equivalent tank and misquoted the actual cost of the work permit. Their cost for a common building service like a water heater replacement is very high.
Loren Hockett
Atlas Plumbing tech, Donnie, arrived at the beginning of the service window, he was very polite and friendly, he explained what he was doing, he was very professional, and we are very pleased that he is taking care of our plumbing problems.
Doug with Atlas Plumbing came to give an estimate for a complete bath remodeling. He arrived on time both knowledgeable in all areas of the job he was prepared with material for demonstration. Honest and detail oriented with the discription of the steps taken to complete the Bath remodle and ordering equipment, along with writing up the job. We are excited to see the end product.
Highly recommended 👌. Great service and excellent job to Eliseo Banuelos. Thank you Atlas Plumbing.
Jaydee Martin
6 months ago
Replaced return drain pipe in the kitchen. The work was outstanding !
Marcus Reichelt
3 years ago
David Smith was very professional and I appreciate his honesty. I will definitely use Atlas plumbing for any future needs
Coyote Kerr
11 months ago
Quick & efficient
Atlas came out on a Friday night when we had no water to the house due to a broken hose bib that needed a professional with soldering skills to replace it. Danny picked up parts and headed over, and was at our home within an hour. We were so grateful! He was very professional and gave is some tips to use in the future. The price was very fair, especially for calling on a Friday night. We will certainly use Atlas again in the future and recommend then to our friends.
Christy Canada
11 months ago
Beginning yesterday with a phone call with (Tricia) from your office, professional service and courteous and scheduled an appointment immediately. The plumber ( Stanley ) was exceptional, located the problem and fixed it immediately. Thank you for professional and exceptional service. I will recommend your company in the future.
Donna Knowlton
4 years ago
Great job ! He had it fixed in no time!!!!!
victoria pinto
9 months ago
I called to get serviced today and the technician that was going to come out to service my address was Glen. Instead, Danny showed up. Upon Danny's arrival respectful, attentive to listen to my problem and was quick to identify what the problem was and fixed it right away. Taking into consideration that I have elderly parents and this problem occurred yesterday evening.
He was also so extremely generous in sharing his knowledge of how to properly drain the hot water heater. He went above and beyond to label and show me where to turn off the switch in the electrical box to turn off the water heater. And the additional steps needed in order to successfully drain the water heater to keep up with the maintenance. Thank you so much for all you're help in this situation.
David Taylor
10 months ago
Had a major leak. Called multiple companies to find most won't even touch a mobile home. Glen came out and did a great job fast and reasonable. They have earned my family's business from now on.
vicki davis Espinosa
3 years ago
Very good company i will be use Atlas for all my home needs.
Douglas Glanzer
a year ago
Stanley is an outstanding person and an excellent plumber !! Five plus stars !!
Doug was very professional and listened to our wants for remodeling both bathrooms. Scope of work was spelled out extensively for both remodels. Would recommend highly.
Mark McAllister
7 months ago
Yvonne “LIL BIT” Wynia
2 years ago
Find when I first called Atlas they have been nothing but professional and courteous the girl that I talk to you at first she was so polite and charming I mean just trying to get this fixed done I called other companies that I talked to were very rude to me and short and two of them didn't even show up or call when they said they'd come look at it so when I called Atlas they were like a breath of fresh air it was so relaxing made me feel so much better I mean I was really upset ..she was so polite and courteous , I haven't had that experience with companies around here in a long time and it was great to know there is still professional companies out there professional pride in their work
Mario Torrez with Atlas Plumbing was called out for an emergency call. I was immediately contacted by him and he kept communicating along the way with everything he was doing, why and what to expect. Continued to follow up into the next day and was extremely polite + professional. Enjoyed working with Atlas Plumbing and Mario!
Mark Einspahr
3 years ago
On time knew his work pleasent David was all these. Our water heater went out Monday night and I called Tuesday morning at 8 David was out by 1030 and was done in an hour. Best plumbing place I have ever used.
Luke Jonavic
4 months ago
Very professional and helped explain the problems we were having as well as repair them in a timely manner.
Chris McCleary
3 years ago
Eliseo took excellent care of us. They were able to repair our sewer line a lot quicker than we thought possible.... and that was important because we were without a toilet until it was done. They put in long hours in summer heat to make sure the job was done and done right. These guys are pros. Highest recommendation.
Mike Williams (Mike.williams.lv)
3 months ago
This company is the best. They are very friendly and do great work.
Cynthia Aquino
2 years ago
We recently had the pleasure of working with Atlas Plumbing and we cannot recommend them highly enough. We are in the process of buying a new house and needed a plumber to assess some issues prior to closing.
From the moment we first made contact, the team at Atlas Plumbing were professional, friendly, and efficient. They listened carefully to our needs and concerns and provided us with a clear and detailed quote for the work that needed to be done. We appreciated that they took the time to explain everything to us in a way that we could understand, without using any technical jargon. As someone who is not familiar with the industry, we had a lot of questions and concerns about the services needed, but Michelle and Rod were patient and informative every step of the way. They took the time to listen to our needs and provided us with clear and detailed explanations of the various options available.
What really stood out to me was Michelle's willingness to go above and beyond to ensure that our experience with Atlas was a positive one. She worked tirelessly to find a solution that met our needs and budget, and she was always available to answer any questions or concerns we had.
Overall, we cannot speak highly enough of Atlas Plumbing. Their expertise, professionalism, and attention to detail made what could have been a stressful experience a breeze. If you're in need of plumbing services, we would highly recommend giving them a call. You won't be disappointed!
Matthew Molter
a year ago
Stephen Groat
9 months ago
Very efficient,courteous & punctual. Service representative Stanley was a joy. Highly recommend
Fixed a leaking pressure regulator valve. Was in and out in about an hour and cleaned up after themselves. Very professional.
Lilibeth Cowen
2 years ago
Dani Daniel-Desiderio
2 years ago
Every interaction from the first call to the technion was professional, courteous, and just plain friendly. Not only do I recommend this company, but this is the only plumbing company I will use from here on out.
Melissa Douglas
5 years ago
Referred Atlas Plumbing to a friend, they were very pleased with TRICIA in customer service. She was very knowledgeable and helpful.
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