American Leak Detection of Kansas City and Western Missouri

Kevin was nice and worked hard to find the leak. They have a lot of equipment to determine where the leak is.

After a year and 2 different companies American Leak and Kevin found our problem and fixed it. Thank you Kevin you are the best!!

Kevin was very thorough and helpful in all aspects of our pool repair.

This is no longer a local company, all local numbers are routed to Oklahoma.

I had an apt scheduled for Thursday and Renee called the day prior, Wednesday at 8:00am insisting the tech come today, that they had a large job cancel on them and the tech needed to get back home to Tulsa, OK. If I didn’t allow them to come today they would push out my Appointment to the following week or two weeks out, preventing me from getting my home repaired through my homeowners insurance company.

We had an elderly customer with a home on slab. She had a leak in a water pipe and because it was beneath her concrete slab we could only guess where it was. We recommend American Leak Detectors and they can out and located the exact location if the leak. We were able to make the repair with only removing 1 - 12 square tile. I'm not easily impressed but they did it.
Kudos to American Leak Detectors!

Leaving a neutral review…
Had a leak in between the meter and apartment building, They can’t get out for 11 days because 1 man is on vacation!?
I told her that was a bad business model, That one man can shut down all of your leak detecting???
They need to have more than one man trained to do the leak detecting! In an emergency, We can’t wait 11 days!
THE NEW ABNORMAL👨🏼‍🔧🖕🏼

For starters, they charge $615 for the first hour of service and it's a minimum of 1 hour service with each additional hour being $195, so be prepared for that.
So to give some backstory, I had a technician come out to my house to locate a leak that I had in my main water line. He narrowed down the leak's location to roughly a 3ft area. So, I hand dug 3-4 feet past each locate flag for a total of 9-10 feet, but did not find the leak. I then called them to come back to relocate the leak. He returned a few days later and after a couple of hours of work, he determined the leak was actually 5-6 feet away from where I stopped digging. So in total he was 10-12 feet away from his initial leak location. He then had the audacity to charge me an additional $341 (after our previous bill of $615).
The reason I am writing this bad review is not only because of the outrageous prices, but the dishonesty and unprofessionalism of how they conduct their business. The dishonesty was when the technician came to my house the first time, I asked him if his initial leak location was inaccurate, if he would charge us for a second visit. His response to both my wife and I was, If I am only a couple of feet off I will have to charge you for the second visit, but if I am way off, I will not charge you. As I mentioned above, he was easily 10-12 feet off in his original leak detection, but still charged me $341 for his second visit even though he was clearly, way off. After the second charge I attempted to get ahold of them in which I called and left 3 voicemails and never got a call back. Finally after calling for the 4th or 5th time I was actually able to talk to someone. When speaking with the manager who was actually the person conducting the leak detection, I confronted him about how he told me he would not charge us for a second visit if he was way off, in which his response was, Well, sometimes things come up. Since the leak was still not specifically located even after his second visit, I asked if he would then charge us for a THIRD visit to officially locate the leak, and his response was, Most likely.
In conclusion, I think this company is highly unreasonable and unprofessional and I would NOT recommend them to anyone. After being charged for two visits to our home to locate our leak, they still have not been able to accurately find where the leak is. That being said, we are now having to dig up our entire water line and replace the whole thing rather than just the portion that is leaking. I will also add that after their first visit before sending a technician out the second time, they told us that if they were unable to detect the leak and we decided to replace the entire line, they would refund us our money from the first visit. So I will be expecting a full refund for the job not completed.

We had Kevin come out and detect our pool leak. He found the issue and fixed it. Cant say enough good things about Kevin. Completely professional and respectful.

I was referred to American Leak Detection by another company that doesn't do outside leak detection. Renee returned my call promptly on a Sunday! My leak is beyond my property so services from ALD wouldn't help my
situation. However Renee was genuinely concerned about my sistation. She went above and beyond helping me find someone that could help. I would def recommend them from a people/service side. Thanks again Renee!

I can't say enough good things about this company. I live in a patio home which obviously is built on a concrete slab. I could hear water running but had no idea where the leak was. This company scheduled me an appt, called me to move my appt up because they had a cancellation, called me 30 minutes before arrival so I could leave work and showed up on time. The young man that came to detect the leak brought all the necessary equipment and within an hour told us where the leak was. We did the repair work ourselves and the leak was exactly where he said it would be. So thankful for efficient, honest companies and hard working family and friends that helped me with all the repairs.