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Able Rooter Plumbing & Drain Cleaning St. Louis

Able Rooter Plumbing & Drain Cleaning St. Louis


Saint Louis MO
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Description

Able Rooter Plumbing & Drain Cleaning St. Louis offers complete plumbing and emergency drain cleaning. Residential and Commercial services including hydro jetting, camera inspections, pipe replacements, faucets, sinks, tubs, back-flow testing, excavation, stack replacements, water heaters, trenchless pipe lining. We provide 24 hour emergency plumbing service across St. Louis and St. Louis County. It's our goal to provide you a complete plumbing and drain cleaning solution that saves you money and time complete with a higher quality of workmanship than you will find at companies who charge 30% more. Call Able Rooter Plumbing and Drain Cleaning St. Louis

SERVICES

Drain cleaning, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Toilet repair, 24 Hour Drain Service, 24 Hour Emergency, 24/7 Emergency Plumbing, 24hr Emergency Service, Areas Plumbing, Basement Drain, Basement Flooding, Blocked Drains, Cleaner Drain Cleaning, Clog Removal, Clogged Drains, Clogged Pipes, Coupon Drain Cleaning, Drain Backup, Drain Cleaning, Drain Cleaning Hydro Jetting, Drain Issues, Drain Lines, Drain Plumber, Drain Problems, Emergency Drain Back Up, Emergency Plumbing, Fixture Repair And Replacement, Free Drain Estimate, Grease Trap, Kitchen Sink Clogs, Plumber Drain Cleaning, Plumbing Camera Inspections, Plumbing Drain Cleaner, Plumbing Needs, Plumbing Services, Plumbing Specialists, Residential Plumbing, Roof Drain, Rooter Drain Cleaning, Rooter Service, Roto Rooter, Service Calls, Sewer Back Up Issues, Slow Drains, Toilet Drain Cleaning, Water Damage, Water Jetting, Water Pressure,

Reviews

cory brown
cory brown
4 years ago
Great service, timely, knowledgeable and efficient!! Highly recommend
Dave Langley
Dave Langley
3 years ago
Came out to look at clogged line in our in-ground swimming pool. After looking at the diameter of the plumbing pipe ... told me he was concerned that their equipment was not suitable and suggested a few pool companies to call. Very professional and up-front.
Melanie
Melanie
2 years ago
Showed up early and immediately fixed my issue. I would recommend them to anyone having issues with their sewer or plumbing. The man that came out was very professional and respectful. I appreciate all the help I received.
Krystal Howerton
Krystal Howerton
10 months ago
Tom did a great job. I couldn’t get my my toilet to flush. Due to it being backed up and he came right over and drained it. I would definitely recommend Tom.
Nicole Venteris
Nicole Venteris
a year ago
Tom, the owner, came to our home on a weekend and hydro jetted tree roots out of our sewer line. Responsive and efficient; we really appreciated how he quickly diagnosed the problem and resolved it in under an hour. This was after another company failed. Next time we have drain issues we will definitely call Able first.
Mike O’Toole
Mike O’Toole
4 years ago
Responsive and professional; Josh took the time to explain and make recommendations for a permanent solution. Will definitely call again if needed!
Dan Bruner
Dan Bruner
3 years ago
The experience with Able Rooter was outstanding!! They explained what needed to be done and did it in a timely manner. We got our drains Hydro Jetted. Not only were the drains clogged but also had tree roots causing the main problem. The Hydro Jet took care of it all!! They spent the time and effort as if it was their own home! I would recommend them to anyone. We will for sure use them again if needed!
tfadelta2k
tfadelta2k
3 years ago
This is the second time I have used Able Rooter to unclog separate drains. Both times, Tom and his crew were there within the hour. This kitchen drain was a mess and they had to work their butt off to get it unclogged. Have had no problems with either drain since.
James Prichard
James Prichard
a year ago
I will recommend Able Rooter to everyone I know. I called Tom on a Sunday morning because my basement drain was backed up, and he showed up in 1 hour. He was professional, courteous, didn't mind making small talk, explained why I had the problems I was having, and had it fixed in 30 min flat.I will call him again for any problems that I will have in the future. Thanks again Tom!
KM (kLa_Lou)
KM (kLa_Lou)
a year ago
Contacted Able Rooter during an active sewer backup in my basement. They came out the same day, were extremely professional and quick to resolve the issue. I definitely will use them for all my plumbing needs and highly recommend them!
rsniebruegge
rsniebruegge
a year ago
Tom is punctual and easy to work with. His new hydrojet rig was impressive to watch work and his camera snake showed me the quality job he did. 10/10 would recommend.
Dan Garrison
Dan Garrison
5 years ago
Was very helpful and listened to my problem and gave me a competitive price.Came out after RR who couldn't get past a bend in the pipe without a senior tech and another appointment.Same day appointment and came late after RR fail.Very patient on the phone.Highly recommend for clogged drains.
Zachary Han
Zachary Han
8 months ago
Professional, showed up at the time promised. Gave a quote over the phone and stuck to it. Truly amazing service!
ansel conway
ansel conway
5 years ago
Josh was very friendly, on time, and did a fantastic job, if i need the service's again i will be calling Able Rooter, Thank you
Nicole Harrison
Nicole Harrison
3 years ago
I am so impressed and overly pleased with the work Able Rooter has done for my family. If you are looking for a professional company that is willing to go the extra mile for you, look no further. Able Rooter are your guys. These guys are extremely personable, very knowledgeable and experienced.....and most importantly, they're honest! They also have good rates. I will never use anyone else from here on out! Do yourself a favor, if you're in the market for a plumber or know someone who is, give Able Rooter a call! You won't be disappointed.
Margie Oliver
Margie Oliver
7 years ago
Very happy customer here! Spoke with Tom several days ago, and set an appointment for today... He called & texted (my preference) to confirm our meeting and was very prompt. Although, I had one drain issue that just wrecked my brain for many years; he checked out the other drains in the house to make sure those were not clogged, too. Will I call Able Rooter again? Yes, I will! Thanks so much Tom! Still smiling... Peace and Blessings to you!
Josh Ferrell
Josh Ferrell
8 years ago
Tom gave me a great price over the phone and showed up FAST. He was polite and knowledgeable. All around a great experience. Except for the backed up drain of course.
Aaron Kinder
Aaron Kinder
2 years ago
Tom showed up when he said he would, diagnosed my problem and even worked with me when he determined the original scope wasn't going to fix the issue. He hydro jetted the line and cleared out all of the debris. Give him a call if you have a sewer issue!
John Tutton
John Tutton
6 years ago
GREAT SERVICE!
Fast, friendly, and professional. Able Rooter fixed the job that Drain Medics screwed up. I sure wish I'd called Able Rooter first. Tom came out right away and did a very thorough job.
Steve Strathearn
Steve Strathearn
8 years ago
Called Tom on Friday night after our sewer backed up. He was there right on time and did a great job clearing the lateral. Thanks for everything Tom
Doug Bellon
Doug Bellon
7 years ago
They came out on Sunday, and did not try to gouge me on the price. They timely fixed the problem and were very professional.
Kevin Kliesen
Kevin Kliesen
8 years ago
We've used Able Rooter twice (a mainline clean out and snaking a bathroom) in the past month and were extremely satisfied both times. Tom was on time, professional, and courteous. His price was about $100 less than some of his competitors.
Tim Laflin
Tim Laflin
5 years ago
They were prompt and did what they said they would do in an efficient, timely manner. I would recommend them to anyone needing service to remove roots or clogs in your sewer.
Elvir Zejnic
Elvir Zejnic
5 years ago
Fast,clean,professional, problem solved.My respect,hardly recommended to my Friends and my Family.Thank you.
Deanna Chambers
Deanna Chambers
9 years ago
Tom does a fantastic job! I highly recommend Able Rooter Sewer & Drain Cleaning. If you have sewer back up issues call him and he will get it the job done right and efficiently!
Jennifer Ottomeyer
Jennifer Ottomeyer
10 months ago
Quick response and fit us in the next day, we’ve used them twice and will continue as long as they are in business!
Denver Analytical Services
Denver Analytical Services
2 years ago
Tom and Mike did a great job and an emergency situation. Hydro-jet equipment is excellent and highly recommended!
Danielle Ryan
Danielle Ryan
4 years ago
Very efficient friendly and knowledge. We had some drain issues at our salon, Tom answered my call right away and sent his technician Josh out immediately. Within an hour our drain problems were fixed. Great service, we will definitely be using them again! Highly recommend!!
Ryan Renaut
Ryan Renaut
5 years ago
After using a different company, I switched to able router and will never look back. Better price, better results, and much better customer service. These guys go above and beyond when it comes to helping out the customer. I believe they truly care about their customers and don’t just want your money. I was in the process of selling a home I owned and needed someone to make sense of some sewer issues the buyers had. Weeks after I had Able Rooter clean out my drain, I asked if they’d take a look at the videos sent to me concerning those issues, and without hesitation they took a look at the videos and explained everything to me. It’s nice to see a company who cares about customer retention and building good relationships. I highly recommend them for any of your needs.
Paul Richardson
Paul Richardson
4 years ago
Quick, professional, courteous. Can't ask for more. Will use again.
Karen Hasheider
Karen Hasheider
8 years ago
Tom was very professional and told us cost upfront. Unfortunately the clog was way out there almost to the main line and it was extra for more line but he explained that to us. Did an awesome job and I would highly recommend him for sewer clean out. Even gave us tips on how to keep the tree root problem at bay. Would definitely call him again.
Kevin Mueller
Kevin Mueller
5 years ago
I was at work when my wife text me a picture of our basement...flooded with, well, poop. I decided to google sewer and draining companies and found Able Rooter and its 5 outta 5 stars. My experience was definitely 5 outta 5...I spoke with Tom in the morning and unfortunately he was booked full that day. However, he went above and beyond for me. He was able to fit me in and came later in the day when he didn't have too. He was very easy to talk too and even gave me text updates during the day.The price was awesome as well. I have used Roto-Rooter before and they were almost double in price.I will forever use Able Rooter for my draining needs...and you should too. I can't say enough good things about them.CALL ABLE ROOTER.
Heather R
Heather R
3 months ago
We had a sewage backupin our garage (connected to basement), and Tom was able to come out right away. He was efficient and professional and even cleaned up the garage floor nicely afterwards. I highly recommend Able Rooter!!
Doug B
Doug B
5 years ago
Came home on a Friday after work to find a clogged kitchen skin. Did some quick online research and found Able Rooter. Called Tom, and he suggested he could be there Sat. morning, my problem was that I had obligations Sat and would be traveling the following week. No problem says Tom, I'll be there in 2 hrs. 45 minutes later he's nocking on my door. It's a rainy night and while he could get access to the line from the basement, it's much cleaner from the roof. I agreed to hold the ladder and he happily carried his equipment on the roof and within 20 minutes, he had reached the clog and the sink was cleared. Simple, straight forward, extremely friendly, very professional and clean. I would call him again in a heartbeat!
Sherry Minnella
Sherry Minnella
4 years ago
Quick response time and great work! Reasonable rates, reliable and very trustworthy. If you don’t need something done, they won’t do the work and won’t charge you...that is hard to find these days. Highly recommended !
quyen ngo
quyen ngo
8 years ago
I had a back up drain in the basement. I called Able Rooter. He showed up in the house within an hour and declogged my drain within 15 minutes . He also gave me a good deal of price. Thanks
Angela Merriman
Angela Merriman
3 years ago
We called and left a voicemail not longer than 20mins Tom called back. He was out in less 30 mins after to take care of our sewer back up issue. Tom was very professional and polite. We had an excellent experience with Able Rooter and highly recommend them. Thanks again for your help!
Doug McGregor
Doug McGregor
5 years ago
Called 8 am, here by noon as promised! Clean cut tech, efficient, reviewed pricing and payment terms up front. Excellent job!
Phil Howard
Phil Howard
5 years ago
I called on New Year's Eve, talked to Tom, no upcharge for the holiday, Josh was here within an hour. Poor guy spent a long time here including more than an hour on my roof in 14° weather and stayed till the job was done. They didn't over charge me either. I picked Able Rooter because of the reviews and I wasn't disapponted.
Michael Wagner
Michael Wagner
5 years ago
Had a kitchen sink clog thanks to a deep freeze and start leaking. Scheduled a service call with a national company that gave me a 4 hour block of time. Never called, never showed up. I called them and they could not tell me when they could come out. So I started looking elsewhere and found Able Rooter. Spoke to Tim and he was down at my house within 90 minutes late on a Friday night. Fixed my clogged drain, showed me what I needed to do to fix the leak, and even got in touch with me the next day to make sure that fix worked. Definitely recommend Able Rooter - great work and amazing customer service!
B H
B H
5 years ago
SO glad I called Able Rooter & you will be too if you have any type of drain or sewer clogs. Total professionalism from the minute I talked to Tom on the phone & Josh at my door within about 40 minutes. Josh explained what he thought it might be & was very diligent in checking everything thoroughly. No sales pressure or trying to upsell me on anything, unlike most other drain companies. When I find good companies I let people know, not only by word of mouth but written reviews. If you are like me positive written reviews mean a lot because it means people are willing to take the time to acknowledge companies that do good work, are professional, courteousness, & stand behind their work, etc. It is so easy to write negative reviews because people are usually mad at the service or lack of that they received. There's a reason Able Rooter & Drain have nothing but positive reviews & you won't be sorry using them for any drain issue. Kudos Tom & Josh. Wish more companies were like yours.
Paul Hettinger
Paul Hettinger
5 months ago
My basement floor drain was overflowing and Able Rooter were able to come to the house and take care of it right away. Tom was super friendly and professional. I will definitely call them for future plumbing needs.
Au Nguy
Au Nguy
4 years ago
The home inspection could not get the camera through the sewage line. Tom took my call and immediately came out to our new house. We had no idea how bad it was. The tree root have no chance. Look at the pics. Need I say more. Definitely will call Able Rooter again to maintain the sewage line. The price was as quoted and reasonable.
Tim I
Tim I
3 years ago
Very professional and timely. We had a backed up floor drain in the basement. Tom worked with me to get to our place quickly and cleared the clogged floor drain expeditiously. Gave me some good tips for future maintenance. I would certainly recommend Able and will be using them in the future if other work is needed.
Lori Newcomer
Lori Newcomer
6 years ago
We had a home full of guests and a septic system backing up on Christmas Eve. Thomas came out within two hours of our call and cleared out the clog in no time. We were back in business with our holiday happenings. Excellent work and customer service!
AJJACK 132
AJJACK 132
3 years ago
Had Able come out to my house to hydro jet tree roots out of my sewer line that had been a major problem. Not anymore, the video of my line they provided shows me my line looks almost New. Thanks Guys!
Phillip Finder
Phillip Finder
a year ago
Tom is a very helpful person who goes out of his way to help you when you need it. All he does is clear drains/sewers/pipes…but he knows more than this narrow scope of work and who’ll get you in touch with other professionals who do other specialty work. He also is very prompt when called/text
K Toal
K Toal
6 years ago
Extremely professional, courteous AND FAST plumber. Called and fixed in the same day well before 5 pm. VERY REASONABLE RATES AND LOCAL; excellent work on 1 kitchen drain and two bathrooms.
christopher delgado
christopher delgado
3 days ago
Called with an emergency on a Sunday and they were responsive and all about getting the job done so that my day was not ruined. Life saver for sure. This company cares and does a wonderful job. Don’t think twice
David Weaver
David Weaver
4 years ago
Extremely satisfied. They quoted their price, texted me to keep me up to date when they would arrive, and arrived earlier in the day than anticipated. They asked if there was an outside access, and got right to work. From arrival to finish was just under 1 hour, and they pulled out a significant amount of root ball clogging the sewer line. And their bill was exactly what was estimated, which was at least $200 less than I paid a national franchise a few years ago. If I sell my house, I'll have them out to water blast the entire sewer line.
M H
M H
5 years ago
I called Able Rooter for help with a clogged outside storm sewer at 8:30 on a Monday morning. Tom asked for my information and said he'd have someone text me asap. Josh texted me almost immediately and was at my home by 10:30. By noon he was finished and my drain was unclogged. Thank you Able Rooter. I will be using them again.
David Wanner
David Wanner
a year ago
Tom was super helpful on the phone and gave me a few checks to do to help determine what our issue might be. We called late on a Friday and Tom came out early saturday (right on time!). Tom did a general assessment and then used his sewer camera to show our problem which was tree roots blocking our sewer line. Tom hydro jetted the sewer line, talking me through the whole process and showing me the improvement. Tom didn't leave until testing that the water flowed through and i saw the dramatic shift from standing water that was clogged to a good flow. I will definitely use Able Rooter again!
Kurt Thies
Kurt Thies
a year ago
Tom did a great job cleaning my clogged sewer line. The hydro-jetting technique cleared out the tree roots and I got to see it on a video. Thanks again!
kenton coffman
kenton coffman
4 years ago
Had someone to the property within an hour on a weekend! Very impressive response time and didn't try and upsell me at all. Will call again
amie simmons
amie simmons
7 years ago
He got here right away in the evening. Thank goodness! Great, fast service. Totally saved the day!
Tess Hedlund
Tess Hedlund
a week ago
Tom went out of his way to get over to me and diagnose and clear the clogs from my overflowing toilet within two hours on a weekend. He was wonderful and charged the exact price quoted over the phone. He even went out of his way to have me send pictures of my pipes to make sure it would be solved asap before fitting me into the schedule. Whole process was ultra fast as well. I’m happy to have his number in case I have a backup in the future!
Jacob Rickard
Jacob Rickard
3 years ago
Had a great experience. I was experiencing minor flooding in my basement due to rain and roots in my sewer lateral. They came out and cleaned out the sewer lateral. In addition, they cleared out my basement drain free of charge.Communication was easy, and both guys who were here were friendly and efficient. Will definitely use again if needed.
Leslie Engel
Leslie Engel
8 years ago
Called Able Rooter at 7:30am and Tom showed at 8:30 to fix the clogged kitchen sink. Able Rooter is professional, courteous, friendly, and highly recommended. I would recommend Able Rooter to anyone.
Tpusczek Corriemaci01
Tpusczek Corriemaci01
5 years ago
Between my house and my rental property I've had a series of drain issues. I used to use roto-rooter but looked elsewhere a couple years ago to try and find someone a little cheaper. I did a Google search and found Able rooter. I've used them ever sense. They are very reasonably priced and always able to fit me in. I highly recommend them.
Kelly Stockwell
Kelly Stockwell
2 years ago
Our yard has two very large oak trees and roots were growing in the sewer line. Able was able to hyrdojet the roots out of the sewer line and were informed we should be good to go for several years! They were professional, courteous, and honest. On our original scheduled date, they were not able to get on the roof as needed due to rain, so we rescheduled right then and there AND they were willing to work around our work schedule to make it happen. I would highly recommend them to anyone who needs plumbing services!
Christine Katsantonis
Christine Katsantonis
a year ago
Hydro jetted sewer line.
Scott Graham
Scott Graham
4 years ago
I called Tom at about 9:00 a.m. when our tenant reported that the sewer lateral for our rental house in Florissant was clogged. He promised to get it taken care of that very afternoon. His employee was on time, knowledgeable, and professional.. They completed the work thoroughly and for the agreed upon price. I highly recommend Able Rooter. I will use them again as needs arise.
Dan Stuart
Dan Stuart
a year ago
Tom is great. He always is very quick to respond and very efficient with his work. I have used his service multiple times on my rental properties and is very consistent with his professionalism.
Bob Scheef
Bob Scheef
8 years ago
My house is about 60 years old. Its lateral line to the main got blocked on a holiday weekend. Able Rooter arrived about two hours after my call for service. Tom was prepared and attacked the job without delay. He was also courteous. He'll be the first one I call the next time.
Denise Bentele
Denise Bentele
2 years ago
Super responsive, in fact came sooner than he said he would. Saved the day! Highly recommend.
Brad Walters
Brad Walters
a year ago
Very professional and worked with my schedule. I had the hydro jetting service. I would recommend these guys to anyone
David Frederick
David Frederick
2 years ago
My sewer line backed up at 10:00 PM in a Friday night. Tom came over a couple hours later and fixed the whole thing. I was worried about the whole situation, but Tom was professional, responsive, and effective. He had me all set in about 45 minutes. Definitely recommend.
The Werles
The Werles
3 years ago
Awesome guys! Had to close our business down early the night before one of our busiest nights of the year. Made it to us in less than an hour on the weekend and had us up and running in no time. They knew exactly what needed to be done. They ended up having to Hydro jett the sewer line. Would recommend them to anyone and have them saved for any of our future issues.
S Roose
S Roose
2 years ago
Tom did a Great Job. Got my Drain unclogged after I had issues after a Kitchen Remodel.
Jesse Harrison
Jesse Harrison
4 years ago
Sometimes a seemingly simply problem can have larger implications. Tom and Robert are nice guys and easy to talk to. They really want to figure out the issue and get it fixed. They are not about wasting your money. They want to do the right thing by you and your home. I appreciate both of these guys. Able Rooter is definitely my go-to plumbers.
Matthew Rathmell
Matthew Rathmell
7 years ago
My sewer drain in rear yard was backed up and overflowing. After spending $200 on an electric hand-fed machine and 3hrs later I just couldn't unclog it. Decided to get professional help. Tom called me back after leaving a message within 10min, and arrived at my house within 20min thereafter. Tom was very professional, quick to work and had my drain unclogged minutes later, but stuck around an additional 30-40min and fed his machine the full 110ft several times to make sure whatever clogging my drain was pushed through and clear. Tom charged $175. Called Roto-Rooter prior to his call back and they quoted me $250-$300.Definitely recommend and will use again should the need arise...
Mike D
Mike D
6 years ago
I would recommend Able Rooter to anyone needing a drain cleaned or unclogged. I had a minor clog and Tom came out to clear it. He was on-time as scheduled, very friendly, and offered additional preventative tips. I wouldn't hesitate to use again.
Julie C
Julie C
4 years ago
I called Tom on the weekend after a major company stood me up 2 days in a row. He came and fixed the problem quickly. He gave me advice on how to fix my toilet, so I wouldn’t be out a lot of $$$. He was professional and a great person to work with. I would highly recommend him for ALL of your plumbing needs.
Cash Gill
Cash Gill
2 years ago
We had a great experience. Tom showed up early, was able to find the cause of the problem, fix it as needed and recommend future repairs to completely solve the problem. He quoted one price and then charged me less because he was able to solve the problem easier and quicker than he originally thought. I’d highly recommend them.
mitchell nardoni
mitchell nardoni
a year ago
Great communication and fast quality service at a good price. Highly recommend.
David Rath
David Rath
6 years ago
I would give Able Rooter more stars if I could!! Our kitchen sink backed up and when the first plumber we called was a no-show, we reached out to Able. We worked with Tom and he could not have been nicer or more professional.Time - Tom let us know the approximate time of his arrival and kept us informed via text message of the progress of his current job and ultimate arrival at our house. He arrived when he said he would and wasted no time in getting to work. This went a long way given that the competitor plumber couldn't be bothered to show up or call when he missed the appointment.Work - Tom thoroughly inspected the clogged sink, pipes in the basement and the main stack before attempting to clear the clog. It took two attempts with the snake, but he got it cleared out and working perfectly. All the while, he explained what he was doing and offered tips on how to prevent future backups.Service - Tom was extremely polite to me and respectful of our home. He kept the work area clean and specifically asked for an old towel to lay down on the kitchen floor before he began working. He cleaned up after he was done and seemed genuinely appreciative of our business.Price - The initial quote for the work was $200, but Tom discounted the price to $175.While I hope to never need a plumber, it's a relief knowing we've found a qualified, reliable, courteous and affordable provider in St. Louis. All of our future business will go to Able Rooter.
Joseph DiMaggio
Joseph DiMaggio
4 years ago
They came out on a Sunday and cleared my main sewer line which had backed up into my basement. The line was pretty bad but they worked on it until the sewer line was cleared. Fast, professional, and knowledgeable.
Prateek Pathak
Prateek Pathak
4 years ago
One of the best sewer and Drain cleaning services in St.louis-- Always prompt, great attention to detail and outstanding customer service. Their prices are always reasonable compared to the competitors in the market. Our property is old, and we had a major sewer line backing up problem. But Able Rooter was quick to identify the issue and the problem was solved swiftly. They are always courteous, prompt and very pleasant. I highly recommend them to any one that has any plumbing issues-You will not be disappointed.
Bryan Jack
Bryan Jack
7 months ago
Tom was awesome. Our outside sewer pipe was backed up. I called on a Saturday afternoon, Tom was there within two hours, he was completely professional and went above and beyond in detecting the problem, explaining what could have caused it, and recommending solutions. We will absolutely call him again the next time we need services. Highly recommended.
Matt
Matt
5 months ago
The last couple of storms the basement drains in my older city home backed up and flooded my basement. I gave Able Rooter a call this morning and Tom was at my house by the afternoon. He was very professional, informative, and seemed genuinely happy to answer my questions. He hydro jetted the sewer line and the drainage system is now working perfectly. Would definitely recommend these guys.
Paul Sableman
Paul Sableman
2 years ago
Tom was quick to respond and scheduled the hydro jetting during our initial conversation. Upon arrival he and his team were friendly, efficient and highly knowledgeable. They were in and out extremely quickly, handling a problem that their competition failed to correct after trying for hours. I highly recommend Able Rooter!
Adam DeMontmollin
Adam DeMontmollin
2 years ago
Tom and his assistant Cody were very professional and thorough in their service. They used the hydro jet to remove the roots from the sewer trap in my backyard. Tom was very knowledgeable about his career and was able to answer any questions I asked. I will definitely be using this business in the future.
Todd Lyon
Todd Lyon
a year ago
Tom and Mike were awesome. We had a previous company come out and they did not offer NEAR the expertise and explanation that Tom did with our clogging issue. Previous company gave up when after 5 times attempting to clear leaving us with sewerage in the basement. Tom put the camera in. Found not 1 but 3 clogs the previous company didn’t. Previous company only went out 25’. Able went out 100’. He spent an 1.5 hours opening up the line and making sure the line was clear all the way to the city sewer. Explained everything he did the whole way while I watched. He invited me to watch so I could see with my own eyes what was in the line. Previous company told me that we would have to dig up the front yard and repair in the yard. 20 years experience in the business compared to 1 or 2 with the previous company. That’s what Tom and Mike bring to the table. And their price was lower than the previous company’s and we got the results. I’ll have Able Rooter maintain the line main every 18 months because of the tree roots we have, but sure beats having to rip up the front yard for nothing. Thanks guys!
Phyllis Porter
Phyllis Porter
8 years ago
WOW this guy is the best!!! Affordable and the service was unbelievable. Came out on a Sunday and had us fixed in no time. Will use again!!!
Veronica Hager
Veronica Hager
4 years ago
Tom and his team are professional, knowledgeable and courteous. They fit me in next day and did a great job clearing my drains. I like that they encouraged me to watch them work and showed me before and after live video of my problem and how it was resolved. Reasonable prices for fantastic work!
O. Burc
O. Burc
6 months ago
I called them on Sunday for sewer emergency. Tom clearly communicated the cost, and confirmed that we have sewer access for his tools. He was at the premises in 2 hours to open a clogged sewer line. He fixed everything in 30 minutes or so saving our day, and he was courteous to help with another plumbing issue voluntarily. I'm very happy with their service and planning to use their service in the future.
Thomas Amaro
Thomas Amaro
7 months ago
Tom does a great job! He cleared our kitchen drain, no mess, timely and professional.
Timothy zor
Timothy zor
10 months ago
Used them to hydro jet sewer lateral. Tom was great to work with, on time, straightforward, helped me understand what he was doing. Would definitely recommend again.
Casey Bartels
Casey Bartels
a year ago
Tom and another guy came to clear ,my basement floor drain. They were on time,. courteous and very knowledgeable. It was easy to tell they knew what they were doing. They cleared the drain pretty quickly and alerted me to the underlying issue and gave me a couple referrals to get bids from. It was as good experience all the way around.
Rylan Joyce
Rylan Joyce
8 months ago
Tom was kind enough to take my call over Christmas and came right out on the 26th. Very responsive and efficient in fixing our drain issue- highly recommend!!
Steven Porter
Steven Porter
3 years ago
Tom & Mike were great! They were actually earlier then Tom had originally scheduled. They had an equipment issue while working to unclog the sewer. Had to use the camera. When they did I saw how much root build up there was. Tom recommended hydro cleaning it was well worth the extra cost.
Michael Buescher
Michael Buescher
2 days ago
These guys do excellent work, are courteous, and extremely helpful assessing what needs to be done without overcharging you. I highly recommend.
Patti Wright
Patti Wright
3 years ago
Arrived home from a long weekend to find that my sewer had backed up. Called Tom first thing Monday morning. He managed to fit me in mid morning. I was thrilled to have the problem fixed so quickly. Tom is professional, easy to work with, and responsive to questions. I definitely recommend Able Rooter.
Amaris Decollo
Amaris Decollo
a year ago
Able Rooter did a fantastic job. They arrived quickly and hydro flushed my backed up sewer line. Would highly recommend them.
Karin Ransden
Karin Ransden
8 years ago
If you have drain problems, this is the guy to use. He's very professional and pleasant.I called, he came, we agreed on a price, he fixed it.No mess, no fuss! Easiest plumbing job I have ever had done. His prices are in line or better than his competitors too.
John Donnelly
John Donnelly
7 years ago
We've used the big companies several times to unclog our kitchen drain. After Tom came out we will never use anyone else again! Very professional and quoted us over the phone. Instead of just unclogging from the kitchen pipe Tom took the time to work from the roof so as not to cause any mess in our finished basement and to ensure it was finally done right! Was significantly cheaper than others we've used before that did more patch work and we finally have the peace of mind that the problem has been truly fixed. So happy with our experience and would recommend To anyone!
Doug Hammerstroem
Doug Hammerstroem
4 years ago
Tom was prompt, clear, professional, and competitively priced.
Alex Stawiarski
Alex Stawiarski
2 years ago
Tom and his crew were tremendously helpful. They unclogged my sewer lines and provided me with very helpful information. Beforehand, when they were backed up with jobs and were unsure if they could get to me right away, they were quick to connect me with other companies that might be able to get here sooner. I'm glad I stuck with these guys. These guys are real pros, and I would recommend them.
Don DeLosh
Don DeLosh
a year ago
Called on a Friday. Forty minutes later Tom was there and had the drain cleaned and scoped in 30 minutes. Can’t get better service than that
Paul
Paul
a year ago
Was able to come out the day after I called and had my main sewer line cleared out in no time. Would recommend to anyone.
Allison James
Allison James
2 years ago
Very fast response time! Was at our house within an hour of calling. We had a clogged floor drain in our basement causing flooding that they came out and fixed. Very professional and courteous. Would definitely recommend!!
Debra Fischer
Debra Fischer
4 years ago
On time, fast, efficient, and affordable! Highly recommend!
Larry Goodman
Larry Goodman
8 years ago
Tom was great! Very prompt, and the work was done quickly. Would definitely use again.
Karl Sagan
Karl Sagan
5 years ago
Great company... I rarely write reviews unless the service is either horrible or exceptional, and this case, it definitely was the latter. Had extreme issues with my kitchen drain that a weekend of tinkering with could not fix. Called Tom with the company on Monday morning, and he was able to offer me same day service on a non-emergency call. Unfortunately, I could not coordinate things on my end, but three days later, the gentleman (Josh) showed up and within 45 minutes, was able to get my drain cleared. Took the time to look at a couple of other items as well. Great company, great customer service, great performance and all at a very modest fee (well worth it). Thank you Tom and Josh.
Brenda Johnston
Brenda Johnston
2 years ago
Great service. Quick response. Would definitely recommend. And will use again.
Andre Jordan
Andre Jordan
2 years ago
I use this company for years. They provide great service
jeroen coppens
jeroen coppens
a year ago
Tom was very responsive and easy to communicate with. He took the time to really understand where the problem came from with some flooding in my basement to address which part of the house was causing the problem compared to other people who tried to tackle the problem beforehand. He uses a step wise approach instead of an easy fix to make sure there is a real fix. He is knowledgeable and took care of the problem. He was also knowledgeable in giving suggestions on reviewing other people’s work and building on that knowledge to understand the problem instead of going through a standardized checkbox approach. I will be using him again to address any further problems.
Ashlyn Brewer
Ashlyn Brewer
a year ago
Able Rooter performed hydrojetting to remove roots in my sewer line. They were incredibly professional and responsive. This was a request from the buyer of my home, and they quickly reviewed the inspection report and video, and were able to come out the next day. They created another video of the work after completion and it’s evident it did the trick! They were also super fast to respond when I needed a lien waiver. If this is the kind of work you need, they are ABSOLUTELY the ones you should call. Total pros.
Becky Wooten
Becky Wooten
8 years ago
Out within the hour and gone within an hour... won't use any other company ever again!!! Fantastic service, very professional and i am satisfied with the prompt and accurate service provided! Thank u
Cesar Lima
Cesar Lima
a year ago
We Will never be able to thank Tom enough for responding to us so quick. We have used him a few times now and he always does a great job,thankfully we found Him. He is always very professional , I highly recommend him to everyone.
Scott Schuler
Scott Schuler
7 years ago
Fast response , went above and beyond to help get my drain working again.
Mike Taylor
Mike Taylor
5 years ago
Called at 3:30 they were there 4:15 and fixed the problem. Will definitely use again if needed.
Mallory Burrus
Mallory Burrus
a year ago
We have had a re-occurring drain issue and we thought it had been fixed. Well, it hadn't! I called Tom and he was at our house in less than 24 hours, fixed the issue, and gave us tips on how to keep it from happening again. Would highly recommend Able Rooter Plumbing!
Ron King
Ron King
3 years ago
Great company to call. Will call them again when i need a plumber
Abby Orlowski
Abby Orlowski
4 years ago
My basement drain backed up because of tree roots in the pipes. We have used Able Rooter in the past and they are the best. We are so impressed with the great work they do. Josh and Tom both do a wonderful job and are very polite, informative and helpful. We will continue to use them in the future!! I highly recommend them!
Inisha Rodriguez
Inisha Rodriguez
10 months ago
Tom was amazing! He was able to get us an appointment quickly to Hydrojet the sewer line and get it scoped. He literally saved the day! Customer service is quick and efficient. We will definitely use his services again!
Tod
Tod
4 years ago
Tom was very professional, he was on time, returned calls promptly. Definitely recommend !!!Well here it is 2 years later! I call Tom, he's there in an hour and 1 hour later my main drain is flowing perfectly.I'll always use Able Rooter for all my plumbing projects.
Karen Perniciaro
Karen Perniciaro
6 years ago
Tom arrived within 2 hours of my service call. He was professional and thorough in the service he provided. He was also available after he left for follow up questions. Although the service was more expensive than those I've used in the past, I greatly appreciated his attention to detail and follow up service.
Daniel Brown
Daniel Brown
4 years ago
I had a main drain backing up in the middle of the night. I called Able Rooter and they were a life saver. Can’t thank you guys enough. Very professional. I will definitely be recommending them.
Jenny Woodman
Jenny Woodman
3 years ago
Our daughter dropped a toothbrush down the toilet. It caused a big clog. Able Rooter to the rescue!
Russ Saltsgaver
Russ Saltsgaver
3 years ago
This company is on time, prepared and very respectful. I wouldn't hesitate to recommend them or use them again. Keep up the great work!
stephanie hudson
stephanie hudson
a year ago
I don't know where to begin. Tom arrived very nice and professional. He got right to the root of my problem. He did the Hydro flushing to the sewer after a back up in my basement. Just awesome work. I recommend this company if you want fast quality work. Thanks Tom
TC Davison
TC Davison
4 years ago
Our main sewer line backed up into the basement and Able was out working on the blockage within a couple hours. They were both polite and professional and I definitely recommend them.
Amiad Fredman
Amiad Fredman
a year ago
I had a window well drain backed up with mud further than I could reach down with my arm. Tom came out within 90 minutes to hydrojet and cleared the obstruction. They even offered to clean up the residual mud in the well after the drain was cleared. Very kind and knowledgeable. No $60 diagnostic fee like many of the other companies have before they even do any work
John Arnold
John Arnold
11 months ago
Tom is a great guy. He was even early for his appointment time. Got things flowing again within an hour. We are back in business. He will be our new plumber !
Linda Hale
Linda Hale
4 years ago
Very professional and quick!!!
Cleaned out the sewer line that
tree roots had wrapped around.
Would definitely call them again...
Michael Floyd
Michael Floyd
6 years ago
Just had a great experience with Tom and Able Rooter. I had a drain that need to be cleaned, same day, and Tom was able to take care of business. I recommend Able Rooter to any one in need of rooter type service.
Jon Phillips
Jon Phillips
7 years ago
We had a backup in our basement and after a quick Google search I came across able rooter. Tom worked with our schedule and set an actual appointment time. Our issue was resolved in a timely and professional manner.
Frederick Freeman
Frederick Freeman
8 years ago
Tom was great. Same day service, came out and rooted our sewer drain and cleaned it out. Reasonable price and excellent service. Would use again.
Brett G
Brett G
3 years ago
Craig was great. Used their new hydro rooting service. Cost more, but worth it. He brought his scope cam and was able to show me how messy and then how clean it was after. Hopeful this will extend how long it is before roots clog stuff up again. Thank you.
Gail Fowler
Gail Fowler
9 months ago
These guys are amazing! I won’t use anyone else ever again to clean my lateral!
Ben Foster
Ben Foster
8 years ago
Fast, friendly and honest. RotoRooter lost a customer today. Thanks guys!
Denise Moran
Denise Moran
5 years ago
Josh was very prompt and was able to diagnose and fix my basement drain problem quickly. Able Rooter is available 24/7 so didn’t have to pay extra for the weekend or wait until Monday which would have forced me to take off work. I highly recommend this company.
Archeoguy Williams
Archeoguy Williams
7 years ago
I called Tom, due to the great reviews here, even though I was outside his normal service area.
He accommodated me and I was very pleased with the outcome.
Let's hear it for the hard working honest independent business men out there!
Marvel Maniacs
Marvel Maniacs
a year ago
Simply put, I will never use another drain service again. Tom came out last minute to help my family and I on our day moving in. He took extra time to review our inspection reports to make sure another company did not make an error during inspections. Tom was beyond nice and professional. Able will be the only drain service I use or recommend to anyone. Thank you Tom!!!
Timberline Landscapes
Timberline Landscapes
4 years ago
Able Rooter is professional, knowledgeable, and prompt. They efficiently cleared the clogged drain at my home and educated me on the cause and how to prevent it in the future. I highly recommend them!
-Brian
Christine Fallert (Galaxy)
Christine Fallert (Galaxy)
4 years ago
Tom provided excellent service! My sewer drain line got backed up on a Saturday and he was able to come out right away and had it taken care of quickly. He was friendly, helpful, and fixed the problem very quickly.
M F
M F
4 years ago
Quick and efficient service. I called Tom late on a week night, and he fit me in early the next morning. It was single digit weather outside, and the work was still performed. He explained the reasons for my drain issues that previous drain cleaners hadn't. Since the issues I have are roots, and are ongoing, I will use Tom with Able Rooter again. Take the time to call a small business like Able Rooter instead of a “chain company”. Highly recommended!Update : 9/20/18Since having Able Rooter come out on a few occasions, we now have them come out 2X a year for preventative maintenance on our main drain. We have issues with tree roots and live on a slab. Each time they clean out the main drain from the yard clean-out towards the house, and then they clean the drain from the clean-out to the street. We always get a “heads up” call prior to them showing up, and they get the main drain cleaned out efficiently and quickly. I’ve met them on my lunch break before and gone back to work.
Tiffany Rosenzweig
Tiffany Rosenzweig
6 years ago
Answered immediately and provided a fast response time within 24 hours. It was very affordable. In addition to fixing our clogged drain, he noticed some serious issues with our drainage near the house and made some recommendations of what we could do to fix it ourselves.
Paul Tufts
Paul Tufts
3 years ago
Tom and his associate were great. Came out the same day I called. Explained everything they were doing. They hydro jetted the line and checked everything out. Thanks for the assistance.
Frank Desloge
Frank Desloge
10 months ago
All the things you want - quality work, professionalism, and courtesy. I would definitely use Able Drain & Rooter Services again!
melanie redler
melanie redler
a year ago
Tom was so helpful and professional. He explained what was happening every step of the way while he hydro-jetted and camera-ed our sewer line which I really appreciated. On time, thorough, knows his stuff, prices more than reasonable. Highly recommend! .
Sharon Clement
Sharon Clement
11 months ago
I was referred to Tom to clean the floor drain in our basement. He responded immediately to our call & communicated with me from start to finish. I think his price was exceptionally fair & would recommend him to anyone in need of a plumber. I WILL use Tom in the future for any/all plumbing needs.
Amy Peters
Amy Peters
7 years ago
We had an excellent experience with Able Rooter. It was 6:30 PM when I called because our sink clogged. Tom answered the phone immediately and asked if we needed him to come over the same evening. I felt it could wait until the next day, Tom arrived at our home at 8 AM. He quickly and competently assessed the situation and offered a solution that would most effectively take care of the problem and not ruin our finished basement. We will definitely use them in the future! Highly recommend!
Scott Hall
Scott Hall
4 years ago
Thank you very much for everything. They did a great job, very friendly people. Quick response time. Thanks again.
Shawn Tarrant
Shawn Tarrant
a year ago
Great team. Came out after hours and fixed the problem. Didn't just stop when the clog was fixed but made sure it wouldn't clog anytime soon. Can't recommend enough.
Lois Rozhon
Lois Rozhon
3 days ago
Very satisfied with the work completed today. They informed me step by step of what they were doing and I will recommend this company to anyone
Marci Garrison
Marci Garrison
4 years ago
I was doing laundry and had water overflowing as it was draining and coming up from the basement toilet and overflowing as well. Called Able Rooter and spoke with Tom and explained my issue. He let me know it was likely my main sewer line and gave me a cost estimate based on that issue over the phone. Josh showed up with a few hours as promised. He quickly confirmed the issue, got to work and had it fixed and cleaned up with two hours. Excellent and friendly customer service. Would highly recommend Abke Rooter to others and will be using them in the future for preventative maintenance. Thanks guys!
Denise Scheppler
Denise Scheppler
6 years ago
So grateful for the quick response, professional service and Tom was so helpful and efficient. I would recommend him to everyone who asks.
Ann Kelley
Ann Kelley
7 years ago
Terrific service all the way around. Tom was prompt, courteous, and professional. He resolved the main issue quickly and for less money than we originally estimated, and even helped troubleshoot unrelated problems. Will definitely call again.
Josh Loftus
Josh Loftus
5 years ago
They came ahead of schedule, and went above and beyond to get the job done. I have used other companies who don't come close to the type of service that this place does. Highly recommend and will use again in the future.
Janet Graf
Janet Graf
3 years ago
It was Saturday night needed service for backed up floor drain. Tom was extremely responsive and was here within a couple hours. Highly recommend Able Rooter. Tom is very personable worked efficiently at a very fair price.
Scott D Andrews
Scott D Andrews
4 years ago
Tom was there when we needed him. He overcame difficulties you can find in older homes. He advised me on improvements needed to facilitate future repairs. I have used Able Rooter twice now on my rental houses with great results both times.
Alan Hoyt
Alan Hoyt
6 months ago
The reviews are all correct - I called on a whim with a flooded basement and they showed up within an hour! Talked me through the root causes (no pun intended) and cleared my drains and lateral in no time. Great conversation to boot! My new go to for maintenance and emergency plumbing needs. Highly recommend!
Katie Shirrell Tosie
Katie Shirrell Tosie
3 years ago
Tom was so great! Our very old pipes were completely blocked and that’s really scary to hear when you are buying a 120 year old house. Tom guided us through the whole process of the hydro jet and somehow the pipes are good as new! Thanks Tom!
Jonathan O
Jonathan O
5 years ago
Tom from Able Rooter is AWESOME! WE have used him twice. Once for our main stack in the basement (about a year ago) and today for a horribly clogged kitchen sink. He is fast and courteous. We will have him back soon for a maintenance on our main sewer line. Call him! You will not be disappointed!!!!
Katy Computer
Katy Computer
3 years ago
I contacted Tom at 9pm Saturday night, he and his brother were out the next day - noon on a Sunday to clear a main sewer line. Everything is working well now. Good job!
Chris Shaffer
Chris Shaffer
3 years ago
Tom was very good and professional. He quickly unclogged our drain. They are not cheap but quick and got the job done.
Dan Millheim
Dan Millheim
2 months ago
Got back from vacation and that same day, had a basement backup. Tom was out here within a couple of hours and head us ready to go. He did not gouge like Roto Rooter tried. 10/10 and we recommend him to ALL.
Amy Christensen
Amy Christensen
6 years ago
EXCELLENT SERVICE!! Came out on a 20 degree day with prompt friendly service. Tom was super friendly. We will definitely call them again if needed.
Dana Stephens
Dana Stephens
4 years ago
Able Rooter was great. Got to my house within an hour after I called them (on a Sunday!). Took care of my clogged sewer line. Josh went above and beyond what I expected. Very satisfied with their response and the results.
Patrick Tueth
Patrick Tueth
8 months ago
Able Rooter was a lifesaver . I have a finished basement and had the kitchen line hydrojetted today. Outside of a restaurant we had the most clogged line they’ve seen in a residential home. Grease had turned into rock chunks from the previous owners , backing up our basement sink. Cabling the lines was not enough. Tom and his crew came in and cleared the lines to perfection , with very little hassle or mess. I would highly recommend Able Rooter for all of your drainage needs, they’re professional, courteous, and very cognizant of a finished basement (with white carpet as well). Job well done and can’t recommend this company enough.
Zach Stillman
Zach Stillman
6 years ago
Able Rooter to the rescue. Saw the reviews and was out of luck and time. I called. Tom took the call and was professional, quick to respond and was able to meet my tenant to rectify the situation when my handy-person was busy and I was out of town. I felt he treated the situation as if I was there in person and as if he had a business interest in my property. I have other rentals and Able Rooter will be my first call next time.
Kim Vogt
Kim Vogt
a year ago
Tom was very responsive, showing up promptly and prepared. He was very knowledgeable about the repair and recommended a very affordable remedy. I would highly recommend Able Rooter.
Jason Deem
Jason Deem
4 years ago
Super responsive, did a great job and charged a fair price for emergency service on a Sunday. Will use able roofer again in the future.
India Boodram
India Boodram
4 years ago
Called Tom and he was there within the hour. Very nice guy and easy to work with. Will certainly use again.
Kevin Jones
Kevin Jones
5 years ago
Able Rooter saved the day! Called at 9pm and they had a tech at my house at 10pm. Very professional, knowledgeable, and friendly. Will call anytime I am in need of any type of sewer/drain issue. Highly recommended! Thank you Tom and Josh!
Erv
Erv
5 months ago
Called about sewer backup issue. They recommended an approach which was able to save me some money. I would trust them with any other future work. Nice to find an honest business.
Ron Babu
Ron Babu
6 years ago
First time using Able Rooter, and i have no complaints. The company was professional and curtious, they called me back within 5 mins of leaving a voicemail. Tom Craig from Able helped me unclog my sewer. What I thought was clogging the sewer line was not the cause at all. Tom helped me understand what was going on, and advised me on how to take care of it. He also educated me on the do's and don'ts of maintaining the pipe line and the yard. Overall it was a great experience. Able Rooter is my go to company now. I plan on using their service once year, just in case. Thanks Tom and thanks Able Rooter!
Harold Blackorby
Harold Blackorby
a week ago
Talked to him about my basement drain issue; he was able to come by the next day and snake it out. He was on time and charged exactly what he said he would. I appreciate both. He was excellent.
Tronoth Sarum
Tronoth Sarum
8 years ago
I had a basement floor drain that was backing up. With the April rains in Missouri, not a big surprise. I called a more nationally known service, which shall remain nameless. I was told MAYBE midnight to 4 AM. If not, then 8-10 the following morning. Then my wife found Able Rooter.I called and spoke directly to Tom. He asked a few questions to remotely diagnose the problem, and quoted me a price. He then drove 40 minutes to my house, arriving at 11:25 PM. The fix was simple, just a quick snaking, but the whole time he was working he was friendly, talkative, and courteous. He explained everything he was doing, and when I left the room, he continued the conversation with my wife. Most repair service techs I've had come to the house won't talk at all, or will only talk with the man of the house.Like I said, Tom was absolutely great, and friendly the whole time, despite the lateness of the hour, and having pulled him from his home. The price he quoted over the phone is the price I paid, and I'd gladly do it again.You're doing yourself a huge disservice if you go with any other company.
Amy Still
Amy Still
a year ago
I have used Tom several times to snake my problem sewer line. He is always quick to respond and very knowledgeable and professional. Would recommend to anyone.
Daniel Head
Daniel Head
4 years ago
Unbelievable service....2 drain companies failed and cost me alot of money. I called Able and they were their in an hour after and completed to perfection. That is what I get for not hiring a true professional. Wasted 3 weeks and annoyed my tenant and costs my landlord additional money. They are the BEST!!!!!
Will Werner
Will Werner
4 years ago
I just had some preventative drain cleaning done. I could not be happier with the work. They were on time, professional, cleaned up afterwards, good prices.Will definitely be using them again if needed.
Theresa Bredall
Theresa Bredall
6 years ago
Tom came out to fix a clogged kitchen drain. He was fast, professional, incredibly courteous and thorough. He was very respectful of our property and landscaping as he was setting up his ladder to get to the roof. Pricing was competitive and the service was wonderful. We will use Tom at Able Rooter if we have a plumbing issue again.
L Wytrwal
L Wytrwal
a year ago
Tom was friendly and professional, and was able to show us via camera exactly what was causing our drainage problems. We have used other companies in the past and now realize the subpar service and equipment that we previously had been getting. Would definitely recommend Tom and the hydro jetting service.
J Pa
J Pa
2 years ago
Tom and Mike were amazing. They cleaned out my sewer line. They were on time and professional. I’d definitely use them again and would highly recommend them to anyone who has a clogged sewer line that needs to be jetted.
amy burge
amy burge
8 years ago
I had made an appointment with another rooter company...when they didn't show up I got on the internet and the first company to come up was Abel Rooter. I called and Tom came to my house within the hour. He figured out what my problem was, which turned out NOT to be in my pipes. He did not charge me for coming out.. I thought that was amazing since most places charge you for just coming to see what the problem is. He was very professional and courteous. I would 100% recommend Able Rooter for your Sewer and Drain Cleaning needs!!!!!!
Cathie Barton
Cathie Barton
3 years ago
Tom was great! He was very prompt. He also too the time to explain what was going on. I will be recommending him to anyone who is in need. Thank you for helping get the issue resolved.
Krysta Gasser Rutledge
Krysta Gasser Rutledge
6 years ago
Tom was professional in every positive sense of the word - he was available when I called him at 9 PM, he accommodated both my & my husband's work schedules, he arrived to our appointment early, & he was friendly, knowledgable, & thorough in his work. His pricing is very reasonable, & it was exactly as he quoted us with no extra charges or fees. We feel that the quality of his service is better than we have received previously through other companies, & we obviously recommend him to anyone!
Chris Stoll
Chris Stoll
4 years ago
Last month, we woke up to our basement flooding due to our main stack being clogged, allowing the heavy rain to flow back into our basement. We called several plumbers and went with the first one who could make it out. That was a mistake. Fast forward to this past weekend, the same issue reared its ugly head. Our basement was flooded, and we were right back to where we were a month ago with the same issue. This time around, we called Able Rooter. Tom made it out that very day and was very knowledgeable of the situation. He showed me that the previous plumber used a spade to barely clear the line, resulting in a quick fix but not actually solving the problem of the grease blocking the pipe. Unlike the previous plumber, Tom took his time to diagnose the problem and used the correct tools to completely clear the pipe from the house all the way to the alley, meaning we will not have this issue again. I cannot recommend Able Rooter highly enough. They are very knowledgeable and professional! I will definitely use them again.
Sarah Bishop
Sarah Bishop
3 years ago
Tom and Mike were incredible! I am so glad I chose this company. They hydrojetted tree roots from my sewer lines and made it as good as new! I highly recommend this company. They were very professional and answered all of my questions. Trust me, I had a lot. I will use them any time I have a problem in the future. If I could give them 10 stars I would.
Phil Huang
Phil Huang
8 years ago
Nice guy did good job for me before Xmas, another pro A J drain sewer has been there one month ago, but we found the sewer line is blocked again! Called them and never get call back. Tom went there in two hours today, took a lot of tree root. Fast and skillful!
Kara Hine
Kara Hine
3 years ago
I learned of Tom from the restaurant I work for. As a first time home owner I was so excited the day we settled on the house. Literally the next day we had a pretty significant rain storm and that resulted in 2 inches of sewage in my basement. I was mortified. Tom came out that same day and fixed the problem! I have/would recommend him to anyone.
Gina Zelenka
Gina Zelenka
7 years ago
What a great experience. I would use them again, and again and again. Very prompt, knowledgeable, professional service. I called on Saturday 12/26 in a panic cause my line was clogged and it was backing up in my basement. He had two calls in front of me and reassured me he would be at my house that evening. Not only was he earlier than expected but solved the problem in a prompt manner. Other Company's I called that day could not even get to me the same day.Call Able Rooter the next time you have a problem and I promise you will not be dissapointed.
Greg Minner
Greg Minner
2 months ago
Probably not the cheapest guy in town but definitely great service. Very knowledgeable and helpful.
Liss F.
Liss F.
6 years ago
Mr. Thomas was very professional and polite. He came after hours and resolved our issue. He made sure things were running as they should before leaving. He is very reasonably priced too! We definetely recommed him!!!Excelente servicio! Muy profecional y precio muy rasonable. Le doy mi recomendacion!
Vanessa Schaller
Vanessa Schaller
3 months ago
I am so happy I called Tom for a second opinion. I was told by another company I may need full replacement of internal pipes and sewer lateral. Tom was able to hydro flush my sewer lateral much better than the other company would have been able to do. He also connected me with a professional pipe inspector that looked at the video of our pipes and confirmed that they did not need to be replaced and would pass inspection. I’m so thankful for Tom and his team. He saved us a lot of money and is an honest person.
Brian Knapczyk
Brian Knapczyk
6 years ago
Able Rooter is definitely the company to call when you have sewer problems. I called them on a Saturday afternoon and they showed up within the hour . My problem was definitely not routine but Tom worked his magic and cleared my drain for a very reasonable price. I definitely recommend them
Robert Cullen
Robert Cullen
8 months ago
Fantastic! Would highly recommend Tom and his services. He was professional, on time, very knowledgeable, and polite. Genuinely a nice guy who does a great job. 5 stars all the way!!!
Cheryl Wicks
Cheryl Wicks
3 years ago
Tom called back immediately. My mom had a sewer/tree root problem. He came promptly the next day. Diagnosed the problem and immediately got on the job solving the problem. He was efficient and polite. Appreciate the flat fee up front price quote. Would have no qualms recommending his company or using him again. Thanks Tom for a job well done.
Joel Winkeler
Joel Winkeler
2 years ago
Ended up having a clog where the house sewer main connects to the street main. Tom was very professional and thorough.He asked a number of questions to help diagnose the issue, and when he finally hit the blockage, he made sure to run the head through it multiple times.I will use them again, should I need their services.
Natalie Goedeker
Natalie Goedeker
2 years ago
Great service- very professional, polite, and friendly. Tom was able to come to my home on the weekend when I needed immediate help and then took money off my bill because I was going to need additional work done. He clearly had a high level of expertise and the hydrojetting utilized for the significant clog I had was very effective. I would highly recommend this company.
Chris Mollett
Chris Mollett
2 months ago
Tom was very responsive, timely and went above and beyond to resolve our issues. Highly recommend.
Lee Karge
Lee Karge
4 years ago
We had a back-up in our basement floor drain on a Saturday. Tom was quick to answer when I called Saturday afternoon. He sent Rob to the house the same day. The problem was fixed within a few hours of me discovering it. Very friendly, professional, and affordable.
Maggie Holper
Maggie Holper
8 years ago
If you have sewage problems they are the company to call. We had issues on a Saturday evening. They were here within 90 minutes and done in 45 minutes. Very personable and great service.
Patrick Schless
Patrick Schless
2 years ago
These guys are great. I've used them a few times over the years, and they always come out quickly and do great work. Most recently they did hydro jetting on the sewer lateral to clear out roots from clay pipes, and it was a HUGE improvement. Much thanks to Tom and Mike!
Bradlie Bei Foster
Bradlie Bei Foster
8 years ago
Hi! This is the Foster family and we just want to thank you for everything. Tom did a great job, and was a very pleasant person!
Deborah Osterman
Deborah Osterman
4 years ago
Very timely and courteous. The problem had to do with the bowl freshener I had put in there. The plastic hanger fell in at some point, and was causing clogs. Would’ve never known that had Josh not taken out the toilet, found it, replaced ring & bolts -everything good is new with minimal charge!
William Swofford
William Swofford
5 days ago
Can’t say enough good things about these folks! Called and got service truck out in less than 30 minutes on a weekend. Tom was the ultimate professional and explained everything about the process. Resolved my issue in the matter of minutes and thoroughly inspected the rest of the drains to give me a piece of mind for future reference. Will be my go to for the future!
Francesca Alfino
Francesca Alfino
7 years ago
I was very pleased with the prompt friendly service. I will use them again.
Linda Booth
Linda Booth
4 years ago
Tom is a keeper! I will most definitely recommend him to all my family and friends. I contacted Tom to unclog a drain that would back up every time I washed or took a shower. I was surprised he came the next day. He arrived at the time he said he would. I felt comfortable having him in my home. He is friendly and professional. When he completed the job, he charged me less than he quoted me over the phone. Great service at a reasonable price. Thanks Tom
Shelly Schoeberlein
Shelly Schoeberlein
7 years ago
Tom came on a Sunday afternoon and had our backed up bathtubs and toilets fixed in less than half hour from start to finish. He even recommended a do it yourself fix for a small hole in one of the kitchen pipes. Would highly recommend and will be passing the word along to friends and family. Fair price, fast fix, and even on a weekend!
Katlyn S
Katlyn S
4 weeks ago
Tom was great! He was able to HydroJett our huge root problem within no time. Definitely recommend Tom for all your drain cleaning needs.
Janifred Todas
Janifred Todas
6 years ago
Able Rooter is on top of its game. Friendly service. Responsive and well priced. I will definitely call again and recommend to anyone in need of their service.
Dan Deweese
Dan Deweese
8 years ago
We've used Tom with Able Rooter on two occasions now, and both times have been excellent experiences. First, a kitchen drain and then, on a weeknight, he showed up in a flash to snake the front yard clean out for the sewer line. No muss, no fuss. If you need a sewer or drain cleaned call Tom at Able Rooter.
Mike Turbe
Mike Turbe
a month ago
Tom showed up in less than 2 hours on a Saturday night. The floor drain in my basement was overflowing and Tom was able to clear the blockage, allowing me to use the toilet, shower, etc again. I would definitely recommend Able Rooter if you find yourself with some dirty water in your basement.
Linda Leah
Linda Leah
9 years ago
Kitchen sink clogged. Tom was very professional and there was no issue with coming out on a weekend. Problem fixed very quickly. Great service.
travis herring
travis herring
2 years ago
Tom came out and was very nice. He got my sewer lateral line unclog in no time. I would recommend him to anyone needing his services.
Julie Guethler
Julie Guethler
5 years ago
They helped us on New Years' Eve. Kept us informed, provided efficient and professional service and did not overcharge for holiday. Nice and easy to work with.
Tia Nunya
Tia Nunya
6 years ago
Excellent customer service and price! Thanks again Tom.
Rich S
Rich S
3 years ago
My basement drains were blocked so I called Able Rooter to get a quote. Tom was very transparent with the costs for the various potential issues it could be and was able to attend that afternoon.Tom and Mike arrived, quickly diagnosed the issue went back to the main drain and gave me the options, again, very transparent on costs and outcomes.The team were excellent, showed me the results so I knew everything was fixed, and the cost was as stated upfront.Can’t ask for me and definitely recommend for any drainage issues.Top class service
lisa knabe
lisa knabe
3 years ago
I give this company the highest of recommendations! First of all, Tom is so nice and accommodating. He hydro jetted in Camera my sewer line and cleaned it better than it had been cleaned in years. Topping on the cake: he cleaned the sewage and muck of the basement floor so I wouldn't have to do it. These guys are the ones to call!
BR
BR
4 years ago
Josh came out on a Sunday to repair my backed-up kitchen sink. He was prompt, friendly, and courteous. I would recommend Able Rooter to anyone in need of plumbing repair. They are saved in my contacts for any future repairs I may need.
Michael Helman
Michael Helman
2 years ago
Super proffetional and proffecient. I really appreciate Tom sharing insights and suggestions after the job was done. Will definitely look to use his service again when needed.
Anne Miller
Anne Miller
5 years ago
We are pleased with the response time of Able Rooter. They arrive when they say they will and are always knowledgeable about the situation. I just had them out today to clear our kitchen drain. Job well done! And they clean up after themselves! I highly recommended them!
Chip Moll
Chip Moll
7 years ago
Tom was great! Super easy to work with!
laura bonfanti
laura bonfanti
a year ago
Able Rooter was able to get me help quickly. The sewer lateral was blocked and water wasn't draining. I couldn't use the sinks or toilets because water would come through the floor drains, and I wasn't going to be able to open for business. One good rain was all it was going to take to flood my shop. Tom and his coworker were efficient, professional, and friendly, and they quickly & thoroughly cleared the lateral line. I will definitely use them again if I need help.
Ashley Fritz
Ashley Fritz
7 months ago
Plumber was very professional and efficient. He was very communicative and thorough. I will use him again in the future for plumbing needs.
Barb Patton
Barb Patton
3 years ago
Thank you for such wonderful service! I would highly recommend! Thank you Tom for all your help!
Justin Ruth
Justin Ruth
4 years ago
Able Rooter is amazing!! We have a 100 year-old home and had a sewer back up in our basement late on a Friday night. Words can't describe how disgusting it was. Tom Craig came to our rescue at 10:30 pm and stayed until 12:30 am to get the job done! On time. Professional. Reasonable rates. I can't say enough great things about Tom and Able Rooter! I will use them from now on!!January 29, 2019 Update. Once again Able Rooter saved me! Kitchen sink started overflowing uncontrollably. I called Tom and within 2 hours Josh showed up and got everything fixed! Hands down best drain cleaning company in STL!
joni
joni
6 years ago
Tom was great. Very prompt, personable, professional, and very resonably priced. He was in and out in less than an hour, problem fixed! Highly recommend.
Muchelle Robertson
Muchelle Robertson
5 years ago
I called late in the day around 8 and Josh showed up at 10:00 within an hour he had me back up and running. Let me share with you I had just had a another company out 2 weeks and 2 days earlier and before that 2 months for same problem. I am very happy with the work Josh did and feel very confident will not have to call anyone out again except for my normal 6 - 8 month tree root removal. Josh was very friendly and explained what he was doing and what the problem was. Also Tom was great when I called in for service and got someone out ASAP.
Joe Szymkowicz
Joe Szymkowicz
3 years ago
Tom did a great job clearing my outdoor drain and explaining the problem, and suggesting a solution. Great work!
Krystal Evers
Krystal Evers
3 years ago
My dishwasher and kitchen sink were backing up/slow draining for a couple days, and drain cleaner and plunging were not helping. Then, a huge rainstorm come through one night, and my basement drain/sewer line started to back up, and fast. I couldn’t bail water quick enough so I knew it was time to call a plumber. Both problems were separate, but of course happened at the same time! In a panic, I called Tom at 830 pm, who answered right away and got me on his schedule first thing the next morning. They were here early and fixed both issues in a little over an hour. Incredibly polite and friendly, they clearly explained the problems and how to prevent future issues. I highly recommend them!!!Second time around - Jan 2020 - I had a different kind of backup in my basement, so I called Tom in again. Very prompt and friendly! He used the camera to figure out what was going on since I have a really old home in Maplewood. They found a broken piece of pipe that has been there for many years, causing major problems because it was essentially creating a dam. They were able to hydrojet the broken piece out and it worked! No problems since! These guys are great!!
Fontari
Fontari
3 years ago
A wonderful business experience. Tom showed up in even less time than he promised. Work was done and problem solved in no time flat. I had done research ahead of time, the price was more than fair. i would recommend this company to anyone.
Adam Coyle
Adam Coyle
6 years ago
We had a backup somewhere between our sink and our main sewage stack. After countless hours attempting to fix it ourselves (snaked, drain-o, etc.) we finally gave up after making the problem worse and completely stopping up the sink. We did the usual call around trying to find a good rate and ended up speaking with Tom. Tom was not only extremely professional over the phone, but also made an appointment to see us the next day, a Sunday, even though he was in the middle of catching a plane 6 states away.Tom arrived a few minutes early, which I personally appreciate and introduced himself. He asked to see where the problem was and then to see the rest of the plumbing. He quickly devised a plan and brought in the required equipment. What I appreciate the most though, is not only was Tom dedicated to fixing our plumbing issue, but was also concerned about not making a mess of our kitchen and preventing damage to our floors and other plumbing.Within 45 minutes he knocked out what took me 6 hours to make worse. He also took the time to explain some things about my plumbing that I had asked about. He was extremely friendly the entire time he was here and completed the job quickly and competently.Lesson learned, some jobs are too big to fix yourself, if you need a respected, polite, and competent service provider, Able Rooter is your company. Will be calling them for any future needs, and referring them to anyone that is looking.
Melissa Mauzy
Melissa Mauzy
5 years ago
Our technician was on time, professional and walked us through each step of having main line/sewer serviced. The process was quick and easy. We also were able to set up next-day service in a 5-minute phone call. Will definitely be calling Able Rooter again.
Lew Riegerix
Lew Riegerix
8 years ago
They are A++++ FAST AND REASONABLY PRICED!!!.Would use again & again!!
Tony Edwards
Tony Edwards
4 years ago
I would definitely be using and recommending Able Rooter in the future. They were on time and sat down with me and explained what was going on and things to consider in the future, great customer service and service period.
Douglas Ruby
Douglas Ruby
2 years ago
Service technicians were efficient, thorough, and professional. I had to have the kitchen drain, from the lower access point, hydro jetted. This leaves an awful mess, but that is to be expected and I was warned both at the time of scheduling the appointment and before they started. Well done.
Marty Thomas
Marty Thomas
4 years ago
Response was quick and thorough. Great service and I'll be using them again.
Angela Soto
Angela Soto
6 years ago
I highly recommend Able Rooter. Tom came out exactly when he said he would. He was very professional and thorough. Will use again if the unfortunate need arises.Was able to come in the evening so i didn't have to take off work. Tom arrived promptly, was very friendly, good at explaining what was going on and fixed the problem for the price quoted on the phone. Excellent!
brett sanders
brett sanders
a year ago
Tom with Able Rooter did a thorough and professional job of clearing my clogged drains. This required a hydrojet cleanout which I was unfamiliar with initially but Tom made sure I understood the process and ensured I saw the difference once completed. Thanks Able Rooter!
Owen Metzler
Owen Metzler
3 years ago
Able came right out to clear a clog in my sewer drain. Roto-Rooter tried to clear the clog the day before but were unsuccessful. Able was able to clear the drain in less than half the time RR spent on it. I would recommend them to anyone!
David Whidden
David Whidden
5 years ago
Called them on Sunday. Tom was great in scheduling and coordinating and Josh the technician was professional and timely. Will definitely be using them moving forward.
Karen Vance
Karen Vance
a month ago
Tom has now saved me twice by getting to my place and solving the issue immediately. They work with your schedules, they are always professional, friendly and kind. I would recommend for anyone, I will continue to use Able.
Anne Wiersch
Anne Wiersch
5 years ago
Great quick service! Reasonable rates. The tech. Josh, was very professional and knowledgeable. Highly recommended!
Jennifer Mitchell
Jennifer Mitchell
8 years ago
Strongly recommended!!! Quick to respond, reasonable price, friendly and knowledgable about working with older houses in the city.
rob eichelberger
rob eichelberger
2 years ago
As we were preparing our home for sale, I contacted Able Rooter as a potential company to water jet our lateral sewer. I explained to Mike that were not experiencing any problems with our sewer, but it was just in case. Mike gave me a bid (which was a good price) but recommended that we wait until we have an offer and subsequent inspection requiring drain clearing before doing the service. That way we wouldn't be out money if there was not a problem. He also said that they would give us priority if we needed their services. Well, the inspection did find some issues, and Able Rooter was able to come out in less than 48 hours. Mike and Tom were extremely friendly and efficient, were done in less than an hour clearing 2 pipes and provided an excellent videos with commentary of what they saw and had done. I would recommend them to anyone in need of drain clearage and would definitely use them again if I needed that type of service.
Bryce Hughes
Bryce Hughes
7 years ago
Back up in our main sewer line, they were able to respond within 90 minutes. Cleared the clog quickly and efficiently, very friendly and courteous.
Would use them again for any issues we ever have.
Denise M.
Denise M.
a year ago
Able rooter is the best company I have found to deal with my 98 year old home. Prior to finding Able Rooter I had issues once a year with the sewer backing up. The prior company employees were doing the very minimum and overcharging for it. Tom is very honest and thorough. I can go years between sewer cleaning now that he’s been taking care of them. I highly recommend giving Able Rooter a call for your home needs.
judy brown
judy brown
3 years ago
Professional, pleasant, communicates well, and responds promptly. I only wished they Provided all the services that go along with home ownership!!
Dennis Bello
Dennis Bello
6 years ago
GREAT SERVICE AND EQUIPMENT.ABLE ROOTER did what the other discount company could not. I called Drain Medics for their so called $75 deal and my basement kept flooding after having them out 2 times in 3 days. After 3 major backups in 4 days and alot of water in my basement I called ABLE ROOTER and they pulled out all kind of roots that the discount company could not. I highly recommend Tom at Able Rooter.
Melinda Thomas
Melinda Thomas
7 years ago
I called them because they were close to my house. On a Sunday, they didn't upcharge me for it being a Sunday.Thomas Graig came out right away and freed our main line to the road. Thomas was very nice and informative. I would definitely use this company again. Thanks again!!!
joan goedeker
joan goedeker
2 years ago
Tom answered my call on a Sunday and I was so happy that he could come on Monday afternoon. Tom arrived on time and was polite , hardworking ,and cheerful. His brother was also outside working with him. I feel so lucky to have found this company. Thank you both so much.
Christian Scott
Christian Scott
a year ago
Able Rooter came out this week and fixed an issue with my plumbing stack. They were able to snake it from the roof since I don’t have an access in the yard. As soon as they did the first pass, the backed up drain cleared right away. Tom made sure everything was in working order before they left and Able Rooter’s prices are so much more competitive than the other drain rooters out there. Go with Able Rooter and don’t waste your money with the others.
Mike McClellan
Mike McClellan
3 years ago
Tom at Able Rooter was great. Very professional and got the problem resolved after a very stubborn clog. I would recommend Tom and Able Rooter for any of your drainage needs. Thanks Tom
Taitum Curd
Taitum Curd
7 months ago
Showed up on time very professional and communicative with what he was doing during the whole process of hydrojetting my sewer line
Sue Schaffer
Sue Schaffer
6 years ago
Was very friendly knew what he was doing and explained it to me the time! Will recommend to everyone.........Thanks again Tom you rock!!!!
Michaela McGinn
Michaela McGinn
5 months ago
After two weeks of stress one phone call with Tom gave me relief and a plan. They are true professionals and very upfront and honest.
Bill Smythe
Bill Smythe
2 years ago
Used them to clean main sewer line from the house. Did a fantastic job. They used a water jet to remove tree roots, we could see on a camera how effective it was.
Jim Hyatt
Jim Hyatt
4 years ago
Able Rooter is the only place I will ever use again. Josh and Tom are so professional and actually took the time to teach me a few things. I highly recommend this company and will defantly pass there number on. Thanks again guys.
Cecil King
Cecil King
2 years ago
Hydro jetted a SoHa rental property lateral sewer line and used a camera to inspect the line. Their service was quick and efficient. They arrived on time, and gave excellent feedback on the condition of the sewer and provided suggestions on maintenance. A recommended service if you need it.
Michael Family
Michael Family
a year ago
Absolutely top-notch company. Talked through my issue at first. Was very honest but was not pushy. Came out the same day and walked me through everything. John was able to fix my issue with ease. Will absolutely recommend to my friends, family and clients!
Keri Jenkerson
Keri Jenkerson
3 years ago
I cannot say enough great things about Able Rooter! Anytime we have any plumbing/sewer issues, Tom is always so prompt to respond and gets out to get the job done quickly ! He does amazing work and I wouldn’t trust anyone else with to help with our issues. On top of how professional Tom is, he is also extremely personable and wonderful to work with. I would recommend Able Rooter 100 times over!! They are the absolute best!! Call Able Rooter the next time you have any plumbing/drain/sewer needs - you will not be disappointed!!
Desiree Alana
Desiree Alana
6 years ago
I highly recommend Able Rooter. Tom came out to my place on a Saturday to help out with a backed up basement drain. He was super friendly, knowledgeable, helpful, and straightforward. He talked me through the process of unclogging the drain and gave me tips about how to prevent potential problems in future. Pricing is extremely fair and competitive, and Tom was even generous enough to assist me in cleaning up the mess from the backed up drain. I would definitely work with Able Rooter again!UPDATE: Just last week I had a similar issue with my basement drain and Tom came out again. He was just as helpful and courteous as he was the first time, and also offered me a discount due to my repeat business and the nature of the problem (which he did not have to do by any means). Again - I cannot recommend Able Rooter highly enough!
Dawn Parker
Dawn Parker
4 years ago
Outstanding customer service. I called for a backed up kitchen drain and basement drain. Tom was so nice and I knew what to expect before the visit. I live in Illinois and thought there might be some hesitancy in them coming from Missouri, but not a problem. Josh was courteous, listened to my opinion, explained things thoroughly and went right to work and resolved the problem. He could have told me I needed additional work and I wouldn’t have known any different, but he didn’t. I’m sold! I will always call Able Rooter first. What a relief to know I have their number if I need them in the future. Thanks again!
Mary Danielson
Mary Danielson
2 years ago
We had a major overflow in our basement on a Saturday night. We couldn't flush a toilet, run the sink, or take a shower without poo erupting out of our basement drain. We called a ton of St. Louis plumbers and no one was willing to come out until Monday at the earliest. More than that, most places would have charged us extra for a sewer lateral exam that we knew we didn't need. Tom came out at 7:00pm on a Saturday and got us fixed up with the hydrojet no questions asked. No more poop, lots more showers. Thank goodness for Able!
Tammy Wallace
Tammy Wallace
8 years ago
Water backing up in my basement from the sewer drain and I was unsure of what to do! I called Able Rooter Sewer & Drain Cleaning and this was the BEST service I could ever hope for! Called late in the evening and he was at my house within an hour and located my buried sewer clean out in the yard and cleaned out the line and made sure it was all clear with a double check. Such a relief to see all lines draining! Very reasonably priced compared to other companies that I called that were rude and wanted to charge $100 more for same job! No nonsense approach and very honest about what needed to be done and did not try to charge me EXTRA for things I didn't need. I also want to comment on the exceptional good manners used by this man. He made sure I knew what the problem was and advised me on future maintenance to avoid this happening again. Excellent experience! I would recommend 100% to anyone who needs drain or sewer cleaning!!!
Tom Rogers
Tom Rogers
3 years ago
Fast response. Tom was very Trustworthy. He worked with my wife’s business too.
Elliot Gross
Elliot Gross
8 years ago
I called on a Monday afternoon and Tom was out by Monday night to take a look at 2 clogged drains. Tom was very professional and did a great job. Both drains functioning great and were done quickly. Would recommend to others!
Mollie Frazer
Mollie Frazer
8 years ago
Able rooter is awesome! They are reasonably priced & they always do a great job! I've never had a bad experience using them! I would highly recommend this company! !
Travis
Travis
6 years ago
Had a backed up sewer line. Came late in the day so I didn't have to take off time from work. Had the water draining again within a hour. Great experience. Would recommend to anybody.
Jill Blaylock
Jill Blaylock
4 years ago
Tom was wonderful! He was on time and communicated every step of the way what he was doing and why. He had my mother's kitchen sink draining quickly. He cleaned up at the end as well. I would recommend him. His prices are very reasonable. Thank you to Tom and the team at Able Rooter.
tammy mantia
tammy mantia
8 years ago
They are a Knowledgeable business..They were fast friendly and got the job done!..would use again !
Amy Powell
Amy Powell
3 years ago
Tom and his brother came to cable and hydro jet our sewer line and then camera'd the line for us to see! The work was fantastic! We were beyond pleased with their knowledge, service and communication!
Peter B
Peter B
2 years ago
I called Tom on Sunday about a clogged drain and he was able to come out Monday morning to fix it. I appreciate how quick he was able to get everything working again.
MightyMSLAMB
MightyMSLAMB
5 years ago
Quick and dependable. Very personable and profesional.
Derrick Chin (rootdwn1)
Derrick Chin (rootdwn1)
6 years ago
Great customer service. Other places needed at least 48 hrs before they could be out. Tom was great at explaining what was happening and how to avoid it in the future. Will definitely use them again in the future. Highly recommend.
Jeremiah Bunch
Jeremiah Bunch
2 years ago
They came out in the same day and did a great job. The tech, Tom, was very professional and fixed the issue I was having. I will use them again if any other problems in my home occur.
Diane Degrasso
Diane Degrasso
9 years ago
I had a kitchen sink clogged and tub clogged called Tom with Able Rooter and he fixed the problem and was very affordable will never call another company and I highly recommend them..
Kyle McCarron
Kyle McCarron
2 months ago
Tom was very personable and extremely efficient and professional. He explained the hydrojetting process as he went so we were able to see and understand everything he did on our drainage system. Highly recommended! We will definitely be calling him over other companies if we have issues in the future. Thanks Tom!
Martin Vioski
Martin Vioski
a year ago
Tom was very professional & responsive. He made sure that the issue was thoroughly fixed, and did a great job quickly & efficiently cleaning out the main sewer line. Hire these guys with full confidence!
Susan Jones
Susan Jones
2 years ago
Able Rooter (Thomas and his associate) came out and hydro jetted my sewer line and removed roots that were blocking the line.We have used them multiple times and they are always quick to respond, quick to come out, on time/early and very friendly and professional. They are and will be our go to for any sewer/plumbing issues.
Christina P
Christina P
8 years ago
Tom came out yesterday to clear out a second floor shower drain. He was very friendly, courteous and did the job perfectly. His equipment was clean and left the area neat and clean. I would highly recommend Able Rooter.
Trey Shaffer
Trey Shaffer
3 years ago
Great experience! (if needing your drain cleaned can be a great experience) A human being answered the phone when I called on Saturday morning, unlike several others I called first. Sorry Bob, you weren't the first, but you're the best. They were onsite quickly and got things flowing. Quick, friendly, good price. What more could you ask for?
Ryan Renaut
Ryan Renaut
6 years ago
I had an issue with my main last year, and called out a very well known company. This time around I decided to use Able Rooter based off their reviews, and I can say with no doubt Able Rooter will be the only company I call from here on out. I called on a Thursday and promptly got an appointment for Friday. Tom came out and did a great job. The company I used last year didn't do half as good a job and cost almost twice as much! Tom went the extra mile to ensure the issue was taken care of. Their reviews don't lie; Tom, and Able Rooter, deserve every bit of the 5 star ratings they get. Look no further for you're drain issue needs!
Blake Gabbard
Blake Gabbard
8 years ago
Great job, timely response (faster than quoted) and very nice not pay after hours/weekend rates. Tom was very friendly and helpful with preventative tips. I would recommend him to anyone!
Bridget Walsh
Bridget Walsh
4 years ago
Prompt, professional, good service, and resolved the problem. I'd definitely use them again.
Becky Niebrugge
Becky Niebrugge
5 years ago
Very quick good service! Would recommend to anyone!
jennifer Wilmes
jennifer Wilmes
a year ago
One night after dinner I was doing the dishes and like any other normal night I threw everything down the garbage disposal including a large bowl of egg noodles, the big fluffy ones. This was the night I learned that's a big no no when it comes to your drains. After trying the garbage disposal for a good ten minutes, reaching in and clearing it out and water still coming up on the other side I finally called my husband in. He took off the pipe cleaned it out and it still was blocked. Needless to say he wasn't happy and just kept asking what I had put down there, now the women reading this will know you don't actually tell the entire truth in that situation of course 😉 So the next morning he called Tom with Able Rooter. Tom showed up after his day was supposed to be done so I would have my kitchen sink again. He also asked what I had put down the drain and I replied just a few noodles, now Tom had already been clearing our drains so he knew a few noodles was a stretch but he said nothing. Instead he explained our pipes to my husband that they go at a 90 degree angle leaving the house and after using the garbage disposal for 16 years mixed with the poor design of our plumbing it was going to happen no matter what. Our sink was working in under an hour, and our pipes were cleaned for my next round of noodles. Tom showed the utmost professionalism, made it so I didn't get in trouble lol, was on time, and the pricing was extremely reasonable especially with it being a rush and after hours. I would highly recommend Tom for any kind of plumbing needs!! And Tom it was close to an entire bag of noodles, thanks for not ratting me out!!
Pam Walsh
Pam Walsh
a year ago
Tom was great. He came when he said he would, got started right away, took care of the problem within the time he said, and the price was good. Very knowledgeable, cares about your situation and has the tools to do the job.I will call on him again if I ever have another problem and do the maintenance as suggested.I have already referred him to someone else.Tom can be trusted to help others.
Timothy Gilbert
Timothy Gilbert
a year ago
Great to work with. Quick, friendly and professional!
Stephen Jones
Stephen Jones
7 months ago
Tom’s very pleasant personal manner and top quality professionalism and knowledge were quite evident. Excellent service and outcome. I plan to call again in the spring for general maintenance projects
Five Bistro
Five Bistro
3 years ago
Saturday night in the restaurant business is typically our busiest night of the week. Having an issue with our drains or bathrooms could be a disaster! Tom got here within an hour and saved the day! He has always been “our guy” and will continue to be because of his professionalism and sense of urgency.
Edwin Guerra
Edwin Guerra
6 years ago
Called these Guys yesterday at about 7 pm. They arrived within 30 mins. Restaurant was flooding. They brought down their equipment and got straight to work. Had everything back up and running extremely quick. We can thank you guys enough for the great service.
Gary Dunn
Gary Dunn
3 years ago
I have used many different companies in the past to help us with a reoccurring drain back-up problem. Tom was the first person who took the time to really listen to me and provide options for addressing my issue, including hydro-jetting, which I had never heard of before. Making the appointment was painless and they even showed up on-time and were very professional throughout the whole process (something I can not say for any of the previous companies I had used). I would recommend Able Rooter without hesitation.
C S
C S
2 years ago
Tom is great guy - personable, professional, and responsive.He did excellent work, unclogging a clogged sewer line in the front of our house. Our house is under contract, and this was a request from the buyers agent. Tom even took the time to discuss his findings with the buying agent - which he did not have to do. He went above and beyond and I highly recommend him.
Chad Klamen
Chad Klamen
5 years ago
Great experience! Very quick to the job and got it done!
Danny
Danny
4 years ago
Spectacular service! Tom came out on a Sunday and even rearranged his schedule because we had a bit of an emergency. The project turned out to be more complicated than we originally thought but Tom powered through and had us up an running again. I was very impressed by his professionalism and get-it-done attitude. His prices are reasonable and I would definitely use this company again. Many thanks, Tom!
Jake Cannon
Jake Cannon
2 years ago
Tom was a life saver. After a sewage back-up, he came in and hydro-jetted the blockage. We were back up and running within minutes. I would highly recommend him and the team at Able Rooter!
Tiffany Ferguson
Tiffany Ferguson
4 years ago
The sewer line had backed up in our basement and Tom was able to come within 2 hours of me calling and get it fixed on a Friday afternoon. Super fast service at an extremely reasonable price. Would definitely recommend this company to everyone and will use again if needed.
Mick Herndon
Mick Herndon
10 months ago
Quick, responsive service. Got the main line clog cleared quickly. Very pleased.
Manuel Bernard
Manuel Bernard
5 years ago
Great service very please with there work.
Toni B
Toni B
5 years ago
Had a great experience! Came out same day that I called and was able to fix the problem. They went above and beyond to get my issues cleared. Can't thank you enough for being so pleasant in a time of stress!
Steve Herrmann
Steve Herrmann
6 years ago
I own many properties and have used them several times.This company is professional, clean and dependable.
Meredith Throop
Meredith Throop
6 years ago
Amazingly prompt response time, very friendly and helpful technician! Would definitely recommend
Natalie Higgins
Natalie Higgins
8 years ago
I had Able Rooter snake my main sewer line.Pros:1. Fast, same day service. They showed up within two hours of my initial call. Technician gave me updates on his arrival status and he arrived as scheduled. Both employees were polite and friendly.2. Prompt service. Arrived with two technicians. Did not waste my time; got right to work.3. Fixed the problem!4. Cost me $175.00--Had two other bids. Both were over $400.00 for the SAME JOB.Cons: None.
Bob Watson
Bob Watson
a year ago
Fast, efficient, courteous and clean! Tom opened our laundry room drain and checked to make sure the main was clear as well. Price quoted in our initial conversation was exactly what we paid. Family owned and operated small business by proud U.S. veterans. Look no further, this company is awesome!
Robert Rardon
Robert Rardon
4 years ago
I Called Able Rooter for sewer line cleaning. They showed up early got right to work. Did a great job. They were professional and courteous And lot cheaper than the other ( Rooter) company’s. save your self some money and time and call Able Rooter next time you need sewers cleaning.
Erin Mileham
Erin Mileham
10 months ago
I called for what I thought would be a simple fix and Tom was able to work with my schedule. When Tom and Mike came out they were professional, helpful, and honest about what was going on with my plumbing. They were able to solve my issue and provide referrals for next steps with people they trust. They made sure I understood what was going on. They were honest about pricing and possible other fixes I needed.This was my first experience with a plumbing services in St. Louis and they will definitely have my business moving forward. Highly recommend!
Stephanie Walter
Stephanie Walter
8 years ago
After a week's worth of rain we started noticing water in our basement under the carpet. Tom from Able Rooter came out the same afternoon we called. We live in a rather old house which led to some interesting discoveries as Tom searched for the source of the water. However, he quickly located it and fixed the issue. We hope we never have another need to call but if we do we will definitely use Able Rooter again!
Nancy Collins
Nancy Collins
2 years ago
Able checks all the boxes: quick initial response, courteous personnel, extremely organized with messages about arrival, efficiency after arrival and follow up. First class competency. I highly recommend this company. You will not be disappointed
David Friedman
David Friedman
7 years ago
Tom is the man. Was at our house faster than Jimmy John's. Got our sink unclogged in a jiffy and hung around to test things and ensure we were totally fixed. A+ service.
Joy H
Joy H
9 months ago
Tom and his associate are very professional and courteous. Can't say enough good things about their service. They used a newer and powerful technology HydroJet to unclog the sewer drain and showed us the inside of the pipe lines with camera. They did a thorough and great job! Definitely will recommend this business to all our friends.
Christopher Whitmore
Christopher Whitmore
3 years ago
Tom is very responsive and easy to work with. Tom has done sewer cabling and hydro jet work for me. I would absolutely recommend him to anyone that needs sewer work done!
J Morris
J Morris
4 years ago
My floor drain in the basement started backing up so I called Able Rooter this morning and spoke with Tom, who told me Josh could come out today! He arrived promptly and cleaned out the drain in no time. While he was working, he was explaining to me what he was doing as well as pointing out some unusual characteristics of my sewer system. He did an excellent job and was friendly and courteous. The price was very reasonable, too. I highly recommend this company. You don't often find something this good in this day and age. Thanks, Tom and Josh!
Katie Tosie
Katie Tosie
a year ago
Tom is THE BEST! I had him clean out the pipes at a house I was selling and I was truly shocked by how clean they looked on the inspection sewer scope. He explains everything so well and is very fair, I plan to hire him for all of my houses!
Christopher McPherson
Christopher McPherson
4 years ago
Responded quickly. Explained everything before doing the work. Job completed efficiently and professionally. Great interaction throughout the job, including advice for preventative maintenance. True pro. I'll use again in the future and highly recommend.
John Andreas
John Andreas
a year ago
We called Tom today, which is Memorial Day, with our sewer problem. He came right out and found a 100% blockage. He showed us the video which showed us the problem.We still can’t believe he came out on a holiday!!!Would highly recommend Tom and his company.
Katherine King
Katherine King
4 years ago
These guys were great! Very professional. They were in and out quickly and walked me through everything that needed to be done. A+
Mark Halloran
Mark Halloran
a month ago
Thomas was a professional, amicable man who explained everything in detail, flawlessly cleared our problem and notified us of a serious potential problem that we should get looked at by a repair person (wasn’t drumming up more work for himself). I’d recommend him to everyone.
Ethan Massey
Ethan Massey
a year ago
They were on time and showed up when they were supposed to. They also offered great advice on the situation and provided other routes that were going to be way less expensive.
valerie parrish
valerie parrish
3 years ago
I highly recommend this company. They are the nicest people ive dealt with in a long time. Do great work, great prices and will fit you in in emergency situations. Thank you Tom you are very appreciated!
Matt Bussey
Matt Bussey
3 weeks ago
Tom was awesome!
Marsha McGinnis
Marsha McGinnis
2 years ago
I feel extremely confident in the job that Tom and his Brother did in unclogging my sewer drain. They came in behind another company who had less than 2 weeks prior done a very poor job of Not Totally unclogging the drain. Bottom line, these young men went above and beyond by using a camera and hydro blasting not only a Large root (missed by the other company) but even went 42 ft under the house to clean out a second clog. Very polite, honest, professional and knowledgeable. Worth EVERY penny!! Hope I don’t have to use them for a long time but Able Rooter will most Definitely be who I call.
Michael ...
Michael ...
11 months ago
I called Able to do a scope of sewer drain and clean. We did not have any issues, this was preventive. They communicated well, were on time and did what they said they would do. We did have a few tree roots that they cleaned out. Looking back I should have asked for a video of the clean sewer for records, should we sell or if MSD has an issue. I would use them again.
Mitch Barbey
Mitch Barbey
4 years ago
Updated August 2019.These guys have come to our rescue twice in the last year! If I could give them a better than 5 score I would. Thanks again.From 3 years ago: We've used Able Rooter several times at different properties in the St. Louis area. They've always arrived at the time they said they'd be there, fixed the problem quickly, and offered suggestions to minimize the chance of the same problem happening again. Fast and courteous, Able Rooter makes a drain problem seem a lot less scary! They'll always get the first call I make.-Mitch
Jessica Coombe
Jessica Coombe
3 months ago
Tom and the guys that were with him were kind, respectful, honest, transparent, and understanding. They were upfront about everything and explained everything easily so we could understand. They went above and beyond to help with our issues and offered many suggestions and options to avoid future issues. They did everything I could have asked for or wanted and more. I can not recommend them enough
A.B. Kelly
A.B. Kelly
5 years ago
Great service, fast, friendly, fair price, and straight forward no nonsense.We had what we suspected was a clogged sewer line.Within a period of a few hours (on a holiday!) I made contact with their office, had a technician dispatched to my home, the problem diagnosed and solved, and could move on with my day. I also received good advice from their technician on preventing future problems and minor plumbing issues. If you think you have the beginning of a sewer problem call them!
Jennifer Hotzler
Jennifer Hotzler
3 years ago
Robert was very knowledgeable and helped us navigate some issues we thought we had with our kitchen and basement drains. He came out the same day I called! Luckily, the kitchen was fine! The basement was handled in about an hour or so and was mainly my husband’s fault so that’s always great to hear from someone else! 😉 This was my second time using Able Rooter and I’ll for sure be using them again should the need arise!
Nick Findley
Nick Findley
2 years ago
Had these guys out a few weeks ago to hydro jet my sewer line. They showed up within a couple hours on a Saturday no problem. Very nice and professional and everything seemed to work great. Unfortunately I had another backup yesterday, and they were happy to come back and look. They jetted the line again, and they also ran a camera. We discovered that there was actually a more serious problem than just a clog, they showed me on the camera and explained in clear terms so I could find someone to fix it. I’m sad that I have a bigger problem to deal with, but they couldn’t have been nicer about it. Would recommend them in an instant when you have a backup.
Tracy Palacios
Tracy Palacios
3 years ago
Very pleased! Had an emergency he was able to come that same day, was very knowledgeable and explained everything to me, gave us suggestions and fixed the problem!! Couldn't be more pleased.
Thank you!
Alex Thomson
Alex Thomson
a year ago
Had them come out to help diagnose sewer smells in the house and perform a drain cleaning. They were prompt, professional, and got me on the right track for a great price. I’ll definitely recommend them.
Jamie
Jamie
2 years ago
I have been using Able Rooter to clear my main drain for years. I have used two other companies in the past that either couldn't clear the drain or the drain backed up in two months..Able Rooter was able to clear the drain and the drain stayed clear of roots for much longer. I would always call Able Rooter for all my drain needs..Tom is dependable and takes pride in his work. Great Business!
Jules Corbier
Jules Corbier
5 months ago
Tom from Able-rooter is the best plumber I've ever used in the Saint Louis area. He's very responsive, professional and does amazing work. Will use this company for any floor drains in the area. Thanks Tom!
J. Gelbach
J. Gelbach
6 years ago
Tom and Andy did a great job. Very thorough and professional. Gave us tips on how to avoid future clogs. Also worked with my schedule and were able to get me in 2+ hours earlier than scheduled time. Thanks again!
Joanne Feise
Joanne Feise
6 years ago
Excellent, excellent service. Gave a thorough explanation of everything that he was doing.He was prompt and courteous. His price was very fair. Also helpful with information to provide to the insurance company.I highly recommend this company for the reasons stated above.
Big Daddys Soulard
Big Daddys Soulard
a year ago
Tom is great! Fast, Reliable, Very professional, & Great customer service!
Colin Pennington
Colin Pennington
6 years ago
I called Able Rooter this morning after discovering a backup from the basement floor drain. By 10AM Tom was here and gone and the problem fixed. All for an extremely fair price. I couldn't ask for better service!
Kim Peters
Kim Peters
4 months ago
We were in the middle of a flash flood and when sewage slowly started backing up in our basement and didn't seem to be slowing down any time soon... Cool. coolcoolcoolcool. I must have called 20 different companies last night trying to find anyone that could help us and most 24 hour plumbers I called did not pick up. Tom answered right away and promised he would be by soon. He found the damage immediately, and unclogged our collapsed lateral. He was friendly, honest, and walked us through what he thought our next steps should be. It was a relief to have someone we felt was reliable help us out during something so stressful. That and to also not have a rank sewage pool in our basement, haha.
Phyllis McBride
Phyllis McBride
2 years ago
It's hard to find good people who's not trying to take your money,but this guy he tells you what it's going to take to solve your problem.He is very professional & good at what he does for you.You get your money worth believe me.I will call him if I ever have any problems. I can highly recommend him to anyone.THANK YOU FOR YOUR SERVICEJERRY
Nancy Brown
Nancy Brown
8 years ago
Tom Craig was very profession and explained services up front. Being retired he worked with me in pricing. He completed the service in a timely manner and cleaned up. He said,'Give me a call anytime if there are any problems. I appreciated his time and effect.
Joshua Elz
Joshua Elz
5 years ago
Tom was great, offered additional advice and was very knowledgeable and good at what he does.
Abby Chambliss
Abby Chambliss
6 years ago
We had water coming up the basement floor drain. We called Able Rooter because of the great reviews. Tom was able to come out right away. He is personable and great to work with. Tom offered us evening hours with no extra cost. My husband and I were grateful that we didn’t need to ask off work. Tom fixed the problem and gave us tips to prevent another problem in the future. We really appreciated that we were given a good price over the phone and charged that price. There were no tricks or extra fees. Tom was very kind, knowledgeable, honest and professional. I will definitely call him again if we have any problems in the future. I highly recommend Able Rooter! Thanks again!!!
Liz Wilcox
Liz Wilcox
a year ago
Amazing service! Prompt and on time! Cleaned out our drain blockage in time for our closing.
Super! Can’t go wrong using this company. Highly recommend!
Lara Burnett
Lara Burnett
8 years ago
Great service! Arrived within 1 hour of calling. Tom was very knowledgeable and friendly. Our basement drain started to back up from the street. Luckily it was fixed quickly without causing any damage. Thanks again.
Brewer Local 6
Brewer Local 6
6 years ago
If you want to deal with someone who is professional, personable, and very knowledgeable about his trade, you MUST call Tom with your plumbing issues! Tom was great at squeezing me in on short notice to chew through the tree roots in my main line which were causing a backup in my basement. He is very reasonably priced and offers a 30 day guarantee with his work. He explained in detail on what products I could use to delay or prevent the roots from coming back. I also received follow up texts in the days after he performed the work to make sure everything was flowing properly...see if you get that with a big company. If you have an issue, do not hesitate to call Tom and have him take care of you!!
Susan Hanlon
Susan Hanlon
6 years ago
Tom was very responsive. I had a main sewer line issue today and Tom was out here the same day. He's extremely friendly, courteous, and efficient. We were back in business in no time. Thanks Tom!!
Hannah Wuellner
Hannah Wuellner
3 years ago
Tom and his partner were fantastic! I called them in a crunch and they were able to get to my house within the hour. They saved my newly renovated basement from a disaster and were so knowledgeable. They were sure to tell me step by step what they were doing while they were hydro jetting the roots out of my sewer line and what I could expect going forward. I can't thank them enough!
Jim Worstenholm (Auto Tint)
Jim Worstenholm (Auto Tint)
7 years ago
My sewer backed up, flooding my basement on Friday prior to Memorial day weekend. I needed a clog removed, so I looked online and found Able Rooter. Being a small business owner myself, I know you have to provide excellent service to be rewarded with such great customer reviews. The reviews didn't lie. Tom was here quicker than expected, assessed and resolved the problem quickly and at his normal rate. Many companies would have a weekend or after hours rate. Tom is an honest, respectful guy and really knows his business. I would and will recommend him to anyone I know who needs his services. Thank you Tom for resolving a horrible situation in quick order.
Derieck Hodges (Anchor Pointe Wealth)
Derieck Hodges (Anchor Pointe Wealth)
6 years ago
Very professional and prompt. I've worked with several other of his competitors in my rental property business and he is far-and-away the best.
Heather Chandler
Heather Chandler
8 years ago
I would highly recommend Able Rooter for all of your sewer and/or drain cleaning needs. They showed up prepared for the job and had all of the required materials and tools to get the job done. As well as being prepared for the job they were very friendly and let me know all of the necessary information upfront. Before leaving I was also educated on how to go about preventing any future problems.
Luke Moore
Luke Moore
2 years ago
Able Rooter is my go-to whenever I have drain problems. Tom is professional and a straight-shooter who is always happy to explain the work. My recent drainage problems, caused by tree roots were quickly and expertly solved by Tom hydro-jetting the roots clear of the main drain line, while using a camera to observe the process.
R B
R B
3 years ago
My basement drain was backing up, so I contacted Able Rooter on Sunday requesting a quote on services. I was called within a few hours and was given a rough quote then and there. When we began to schedule the actual appointment, they stated that they were available to stop by that day (Super Bowl Sunday, no less!). I didn’t want to force anyone to have to work on Super Bowl Sunday if it wasn’t an emergency, so we scheduled the appointment for the following Monday. I asked them to e-mail or text me as I am not always able to answer my phone and they respected that wish. On Monday, they sent a text letting me know that they were on their way. They arrived right on time, were extremely polite and respectful, and went straight to work.They talked through everything they were doing and clarified if they had any questions. Unfortunately, they were unable to clear the clog in my drain (it was further than 100 feet out which is the max distance for their equipment), but they ran the drill through the drain four times to be absolutely certain that the clog wasn’t anywhere closer. When they told me about remaining clog, they were very apologetic. They explained the situation in full detail and let me know what process I would need in order to get the clog cleared as well as which company offered that process. They offered multiple times to clean up after themselves, but as there was another company coming out the following day, I didn’t see there was a need for it. Due to not being able to clear out the entire drain, I was billed just for the time and service they were there for. The entire process of dealing with Able Rooter has made a rather stressful situation much less so. I highly recommend their services to everyone.
Royden5150
Royden5150
a year ago
We had just had a different company clean our lateral line 6 months prior.When the sewer backed up again, I called Able Rooter and Tom picked up the phone (refreshing) and had someone out in a few hours. Able was able to show me the block on their camera and hydro jetted the roots in my line. Responsive, modern tech and nice people. Oh yeah, the line is now clean. A very happy customer!
Doug Heagler
Doug Heagler
3 years ago
I was very happy and impressed with Able Rooter. I Clled on a late Sunday and had an appointment for 7 am Monday.They showed up right on time an as werre friendly and got right to work. They explained what the were doing and after examining the problem and showing the video, they gave me some options.We decided to clear out the pipe. The process caused some noise but was fairly quick. Then he was able to show me the post video.The plumbers were friendly courteous and professional. Did exactly what they advertised and were gone in just under an hour.They also followed up by text and email. I hope I do not need any rooting for several more years. But if I do I will be calling this company.
Dyana Diffin
Dyana Diffin
4 years ago
We had a sewer line back up last Saturday night, and without realizing Able has 24 HOUR SERVICE, we called Roto Rooter. RR came and charged us nearly $500, but the sewer backed up again yesterday! I then called Tom at Able Rooter, and he was able to come out today. He cleared the line out 100ft which he said was nearly 70 ft passed where RR pushed the clog. This is the second time we have used Able, the first time was nearly 2 years ago. I regret we didn’t call him on Saturday night, but he will definitely be the only person we call from now on.
Brad Mailand
Brad Mailand
3 years ago
A little delayed in posting my review but Tom was very responsive and insightful in his knowledge. Appreciated his experience and expertise with working with home sellers needing to remedy sewer line issues to close out home sales. Would definitely recommend him and use him again.
James Pennington
James Pennington
2 years ago
I called needing emergency service and although he was extremely busy he had a great employee at my door within hours and the problem was solved. I also recieved great, logical advise as to how to avoid future problems. I highly recommend this company.
Matthew Patana
Matthew Patana
2 years ago
Highway Hydro Jetted the tree roots out of my line. Very professional, thorough, solved my problem. Tom and his assistant are pros!
J Goldk
J Goldk
6 years ago
Tom with Able Rooter came out on a freezing cold Sunday evening and cleared my main drain. Prompt, professional- I would recommend them to my friends
Life Lover
Life Lover
3 years ago
Tom and Michael (aka Jay) answered the phone at 6:00 A.M. on a Sunday morning, and they were ready to help! They arrived in less than 90 minutes to fix my backed-up sewer in my basement. These guys do not waste time. They got right to work, and they fixed my problem with no issues whatsoever. Tom even put a color camera in my sewer line and showed me the nasty tree roots causing all the trouble. He then sent the video to my e-mail for future reference. They cleaned up after themselves, offered some words of wisdom (for free), and they left to conquer the next sewer problem. These guys know exactly what they are doing. They have my business from now on!
L Epps
L Epps
7 years ago
Wonderful service. Solved my problem very efficiently. I would highly recommend them.
Antonios Tsaousis
Antonios Tsaousis
a year ago
Excellent people and service. Unclogged our waste line really fast, and had a very nice chat.
Sydney Smith
Sydney Smith
8 years ago
Great customer service & fast. I called at 7:30 a.m. on a Monday morning and he was there by 8:15. He quickly located the source of the problem and had it cleared by 9:00 at a lower price than any competitor I've ever used. Very polite, informative and considerate. All this and a locally owned STL business. I will definitely use Able Rooter again!
Christopher Sigley
Christopher Sigley
a year ago
I had him come out to clean my sewer line but after Tom reviewed it, he determined a much cheaper option to snake the toilet. He explained it very well, saved me money, and fixed the problem. I will use them for all my plumbing needs.
Barium Enema
Barium Enema
3 years ago
Quick response. Excellent work. Technology is incredible, you can watch roots blown away instead of guessing if snake did the job.
Meaghan Meyer
Meaghan Meyer
6 years ago
This guy is awesome! Polite, CLEAN, respectful, knowledgeable etc. showed up quickly and actually wanted to fix the problem! Very personable! Someone recommended him to me and I will continue to do the same thing!
Katherine Harrison
Katherine Harrison
2 years ago
Wow!!! Great service! Prompt and professional. Our sewer backed up in our laundry room. They came out that day and had our sewer cleared quickly! Thank you!
Rich Genail
Rich Genail
6 years ago
Tom arrived at the time we agreed on. He worked on the secondary line for a long time until it was running smoothly. That was the problem drain post Christmas eve party. It had been 5 or so years since the last cleanouts and in an older home with a finished basement I try to keep ahead of disasters. It's cheaper than increasingly huge costs of homeower insurance rate to cover backups every year. Tom completed the mainline cleaning and departed with yet another satisfied customer.
Dhananjay Iyer
Dhananjay Iyer
3 years ago
Amazing people, mid western values, prompt, courteous and best of all they get the job done. Very happy with the work Tom and his brother did, and best of all, the price was right.
PHIL BRENNEKE
PHIL BRENNEKE
a year ago
Came out on a Sunday was very professional an right to the problem an got it taken care of.will call again if I have problems.
Joshua Grey
Joshua Grey
3 years ago
True story: Tom at Able Rooter Plumbing saved me $8,500. My sewer lateral is nearly four times as long as some other homes. Tree roots infiltrated the line at 20 different points of entry (filling nearly the entire length if it) which caused a severe back up. Multiple plumbers recommended complete replacement of the line. No one can promise you a specific result with a problem as bad as mine was, but after only two hours of work Tom's hydrojet had cut and pulverized the extensive root growth that everyone else thought was a lost cause. My line is now cleaner than the day I bought my home 15 years ago. In pursuit of a miracle, this time I called Able Rooter last. But Tom and his team proved themselves to be saints, so if problems arise for you, I recommend you save yourself the headache (and a whole lot of money), and just call them FIRST!
Jason Fuller
Jason Fuller
7 years ago
Great company to work with! Called them at 8:00pm on a Sunday night to clean out the main line. They were out within an hour of the call. Very polite and professional. Would recommend to family and friends.
Joseph Oetjen
Joseph Oetjen
2 years ago
I called on short notice due to a backup. Asked if they could hydro jet my lateral early tomorrow morning. They made it happened. Great guys. Got the roots out of my 200’ line in an hour. I wasn’t even late to work. Appreciate it guys!
David Nissen
David Nissen
a year ago
Exceeded our expectations.Tom arrived very quickly and got right to work. He had our sewer lateral cleared in no time then he put the camera down the line and showed us how our line looked. Didn't realize that was part of the service and so happy he did it.Very professional, knowledgeable and friendly. Answered all our questions.At the end he recommended a disaster clean up company. He even called them and got us an appointment that day.Would highly recommend.
Michelle Robertson
Michelle Robertson
4 years ago
Tom was great and informative on what the problem was. He told us what he was doing and why it needed to be done.
ryan moore
ryan moore
a year ago
Able Rooter’s prompt service and professionalism are top notch! We have a 1bed/1ba BnB and the toilet was backing up on our tenants. After calling a couple companies to no avail, I was able to reach Able Rooter (Tom) directly after hours- he came right out, addressed the issue, took video, and gave me some recommendations of how to prevent future back-ups. Trustworthy, courteous, and a true pro! Will absolutely utilize Able Rooter’s services for all our plumbing needs moving forward. Thanks again!
Cory Gardner
Cory Gardner
a year ago
Highly, highly recommended. Tom and Mike are excellent -- they are knowledgeable, professional, personable, and thorough. They ran a camera into the sewer main line and showed me the problem (it was clogged full of roots). After hydro-jetting the line, they showed me the result. It looked like new. Amazing. I am quite glad my girlfriend talked me out of DIY-ing it as I initially considered -- some things are definitely best left for the pros. They also saved me a lot of money. Thank you Able Plumbing!
Chris Toomey
Chris Toomey
2 years ago
First rate experience. First of all, Tom was amazing. Responsive, helpful, honest, and just a great guy. He hydro jetted my line clean. I highly recommend him and will call him first if I ever have an issue in the future.
Nex The Africannon
Nex The Africannon
a year ago
One of my clients is a maintenance company, and we rely on Able for EVERY plumbing call in that area. Even though he focuses on drains, he's an astute plumber who can accurately diagnose any issue which saves us time/money because it means we can give the next tech great information. All that and his pricing is beyond reasonable, service spectacular and communication is A1. Do yourself a favor and book them for your next drain job!
Molly Malan
Molly Malan
5 years ago
They came within an hour of calling and fixed in 30 minutes what RotoRooter and Drain Medics weren't able to fix in over 3 hours. Very friendly and professional. After the tech left, they called to make sure we were satisfied.Great service! Will call them for all of our future business.
Allan Seidel
Allan Seidel
3 years ago
Hired AbleRooter twice in two years to unblock house sewer invaded with tree roots. They are very quick to respond to a call and managed their jobs so to time their visit as soon as possible, arriving ahead of the scheduled time in both instances. Their workmanship is clean and thorough.
Jay Kanzler
Jay Kanzler
2 months ago
No fuss, no muss. Just an unclogged drain.
Moriah Howard
Moriah Howard
8 years ago
Fantastic Service and A+ work. He answered and called me back right away. He was at the house in less then an hour and knocked it out. Prices were very reasonable. I would highly recommend him to anyone needing his services.
Matthew Haas
Matthew Haas
3 years ago
In the late hours on a Sunday night, Tom and his company responded quickly when no one else could to resolve a basement drainage issue that was getting worse by the minute. Tom hydro-jetted our sewer lateral pipes, and resolved the issue within an hour. Great service, professionalism, and response time.
Barry Kelley
Barry Kelley
6 years ago
Tom did a great job and was super-friendly.
Steve Brennan
Steve Brennan
4 years ago
Excellent service! Very knowledgeable and professional. I would highly recommended Able Rooter for any drain cleaning job and will definitely be calling them again.
Phil Dreger
Phil Dreger
7 years ago
Came out quickly on a Sunday evening. Cleared the drain and kept the mess to only the original water overflow. Professional and friendly, made a less than ideal situation at least tolerable. I would recommend him for future business.
Andy Mike
Andy Mike
8 years ago
Awsome service. Was fast and clean even on a sunday night.
Tanner James
Tanner James
a year ago
He answered my call at 10 PM and was super flexible around my schedule and RIGHT on time! He was awesome!
Scott Lappin
Scott Lappin
4 years ago
Floor drain in the basemnt was backing up. Talked to Tom and setup an appointment. Communication was great. Josh showed up when scheduled and provided great service. While I hope my drain never backs up again, roots seem to have a different plan for me. I’ll definitely call Able again if needed.
Steven Rosen
Steven Rosen
6 years ago
Called on a Saturday morning needing immediate service. Thomas said he could be there in 1/2 hour. He arrived within 20 minutes and cleaned out the tree roots blocking our drain. All in a professional manner.
Courtney Emmenegger
Courtney Emmenegger
a year ago
Tom and his partner were great. On a day in STL history with more rain than in over 100 years, they made sure to get to me in a timely manner and fix my drain to prevent damage to my basement. Not only did they do a great job, offered me a good price for being a repeat customer, but they also took the time out to be sure both me and my house were safe in the storms. We will absolutely be using them again for our next plumbing projects!
John Timmerberg
John Timmerberg
2 years ago
Had to find someone on a Sunday after and unexpected backup. They got us in between other jobs they were doing. Found the problem and fixed it. Used a camera and explained everything making the whole process very easy. Would highly recommend them and will be using them in the future for maintenance and upkeep. Thanks Tom!
J Kennedy
J Kennedy
8 years ago
My experience with Able Rooter was fantastic!!!! Earlier in the day, I had a very bad and costly experience with Drain Medics LLC who were unable to unclog my kitchen sink drain. After Drain Medics left, Able Rooter came out promptly and unclogged my drain in basically 30 minutes. Tom the owner/technician was extremely professional and bent over backwards to ensure top notch customer service. I have nothing but strong praise for Able Rooter and would highly recommend them to everyone.
Monzell Scott
Monzell Scott
6 years ago
Used this company for my recent clogged sink. Service was excellent and efficient. Would definantly recommend them and/or use them again.
Theresa Johnson
Theresa Johnson
8 months ago
Tom is always friendly and respectful. He is always there when he says he will be. He does a great job. I would recommend him to everyone.
Cassie R
Cassie R
5 years ago
I would highly recommend Able Rooter. Tom was friendly, professional, courteous and very knowledgeable. He took the time to explain everything he was doing and exactly how the sewer drain system works. I will definitely be calling Able Rooter in the future for any plumbing issues.
Aimee Durham
Aimee Durham
a year ago
Tom was very professional, prompt, and resourceful! He was very informative about our plumbing issue and handled it with care in a quick manner. We will use this service again in the future! I would absolutely recommend him to everyone I know. Thank you!
Cathie Logan
Cathie Logan
5 years ago
Had issues a year ago and they were very helpful - advised us to get a water alarm. Boy did those alarms save our bacon this year! Last Friday morning the alarm went off, Able Rooter was up front that the day was packed. The rep kept us up dated on their arrival through out the day and ended up being at our house until 7:00 PM on a Friday night. Tom even stopped by as well to check on progress. Not only did they stay late on a Friday night - today I received a follow up to check how everything was going! Great customer service during a stressful time,
Charles G.
Charles G.
4 years ago
Prompt and helpful, advised about incorrect pvc piping and took care with my old drain when clearing a stubborn sink clog.
Belinda Marlo
Belinda Marlo
4 years ago
The gentlemen who came from the company was very professional. He was able to fix my problem and I am happy with the results. Thank you Tom and Robert!!!
Max Musick
Max Musick
3 years ago
Extremely professional and prompt service.The team goes out of their way to make sure you are satisfied and gives tips on avoiding future issues. They helped me out when I was in a bind two times now and were available very fast.Will definitely use them again.Also very affordable.
Amy Thebeau
Amy Thebeau
3 years ago
Tom was on time and so helpful. I was very fearful but Tom was very upfront and truthful about what was going on. He fixed the problem in a timely manner. Would highly recommend Able plumbing.
Heather LiPuma Damalas
Heather LiPuma Damalas
6 years ago
Prompt, professional and GREAT service. Tom is extremely knowledgeable and was able to fix a potential complicated issue. We are thrilled with his service and will highly recommend Able Rooter Sewer & Drain Cleaning to our family and friends.
Josh Carey
Josh Carey
5 years ago
I will be using Able Rooter for all my future plumbing needs. Very friendly and professional
Snow Zero
Snow Zero
6 years ago
Tom is my hero!! My kitchen sink drain backed up last night, so I called Drain Medics...Huge mistake. They charged me $125 and spent 2 hours and did nothing!! Also told me I would be charged $75 more for someone else to come try to fix it in the am. I was so upset. I called Able Rooter, and it was fixed in 5 mins by 1pm. My drain has never sounded better. This is who you need to call!!
K Mcculley
K Mcculley
8 years ago
Have used Able Rooter two different time's for different drain issues very pleased with the service they provide will only use Able Rooter glad i found them when i had a clogged kitchen sink drain and main drain.very professional and courteous highly recommend to anyone.
Katherine HawkerSelf
Katherine HawkerSelf
a year ago
Nothing creates more chaos than a backed up sewer drain first thing in the morning. As I made frantic calls for help, Tom @Able was incredibly patient, knowledgeable, and understanding. He was able to quickly explain a process whereby he could fix the problem while I was at work. They use a hydro jet to clean the sewer line from the street, safe for our 100 year old home. In addition to fixing the presenting problem, he took the time to explain the current status of the pipes (a-ok!), the problem (no slope), and a recommended maintenance plan. I couldn’t be more pleased with the quality of service. It wasn’t cheap, but it was truly worth every penny.
Raj Chauhan
Raj Chauhan
a year ago
I highly recommend able rooter. I had main line clogged and because of that there was sewer backed up in the basement. I called able rooter and Tom picked up the phone. He offered to help next day. He showed up on time and did a great job. The clogged main line was opened. He and his brother did a fantastic job. I highly recommend his service.
Crystal Rene
Crystal Rene
8 years ago
Wonderful services no matter the time! I will be referring family and friends from here on out! Thanks again!
Michelle Skirvin
Michelle Skirvin
a year ago
Tom was super quick to respond to our need. He was here way faster then he said he would be. Would definitely recommend Tom and his business to anyone with sewer issues or any plumbing matter! Thanks again Tom!
Kelsey Cook
Kelsey Cook
3 years ago
Tom could not be a nicer guy! Timely, able to come out the next day, great communication and ultra honest/professional!
Adam Hofer
Adam Hofer
a year ago
Fantastic experience with Tom and Mike today. They hydrojetted and cabled my 115’ heavily blocked sewer lateral, and located a buried sewer clean out in my yard. I had someone else come out 6 months ago and Tom showed me that they only cabled maybe 10’ and didn’t find the buried clean out. They have high quality equipment, are friendly and knowledgeable, punctual, have great communication, and give excellent value for the money - I thought service like this didn’t exist anymore. Customer for life.
Lindita Shaholli
Lindita Shaholli
a year ago
Thomas is very professional! He did a tremendous job. Super responsive and on time!
Curt Mueller
Curt Mueller
5 years ago
Tom was my service tech this year and he did a great job. He was thorough, took time to explain things and kept everything neat and tidy. The real success is that I haven't had a backup since his visit early this past spring. I have a 95 year old 4-family and I have to keep the drains open regularly because of roots. I will use Able again next spring.
J V
J V
4 years ago
Had the basement drain backing up. Josh (able rooter technician) was courteous, professional, and knowledgeable about the situation at hand. He was able to diagnose the source of the issue quickly and had the drained cleared moments later. Excellent experince all around from getting the appointment set to the job getting finished. Thanks again.
Cary Magilligan
Cary Magilligan
7 years ago
Able Rooter is my new go to plumbing service. I don't know of one plumbing company that doesn't charge extra for outside regular business hours. I went downstairs to do laundry and found that my main drain had backed up...this is Sunday morning. My heart sank as this was a flashback of 2 years ago. My phone call was forwarded to Tom Craig's cell phone and he picked up the call, while on another call, and said he could be there in a couple of hours, then texted me to let me know it would be 1 1/2 hours, and then showed up 30 minutes earlier. After spending 2 hours of grind, he never lost faith and remained positive, which kept my spirits up. He got the clog cleared and charged me what one company was going to charge just to show up. I will recommend Able Rooter to everyone I know, and use them every time I have a plumbing need. Thank you again Tom!!!
Dr. Christopher M. Nickey
Dr. Christopher M. Nickey
8 years ago
Tom answered the call personally. He quoted me a very fair price for an after hour sewer backup. He told me he would be there in 45 minutes and was there in 40. He took the time to explain what he was doing. He had state of the art equipment I had never even seen before to cut through some pretty nasty roots in the line. Long story short- clean lines and happy family. I recommend Tom any day of the week and twice on Sundays!
Brian Loyal
Brian Loyal
3 years ago
Tom was able to come by the next day after I called him and hydro-jetted my kitchen sink drain that was full of grease. He did great work, showed up on time, and was professional throughout.
Ben S
Ben S
a year ago
Used their hydro jet to clean industrial drains and sewer lines in one of our manufacturing plants. Worked exactly the way we needed it to. Broke through difficult clogs that a traditional drain snake could not handle. They've got a nice high resolution drain camera setup where you can clearly see your drains and find potential problems. They're super responsive, on-time, and professional. They get straight to work and dont waste time. The hydro jet rig is impressive and hugely effective. We will definitely use Able Rooter again in the future for our other facilities.
Shane Harris
Shane Harris
a year ago
Tom and Able Rooter we’re amazing! Tom got back with me quick and actually provided an estimate when others wouldn’t.They were professional and did a great job.He explained the process and showed me videos of the pipe.Thank you!
Edward Smith
Edward Smith
2 years ago
The two staff who helped us out were kind, courteous, and offered to have me watch the repair if I was interested (I was)! The Hydro Jet was pretty cool to watch. The team was here within two hours of our call and took care of the problem rather quickly. Great communication from beginning to end and highly recommend! Now we understand the issue, the makeup of our sewer lateral, and how to monitor for future regular maintenance. We were happy with the pricing for the quick service.
David Feldmaier
David Feldmaier
6 years ago
Tom was great! I used this service to clean out a kitchen drain on a home built in the 60s. He was quick, knowledgable and provided great service at a reasonable price. Highly recommend
Ken Mueller
Ken Mueller
3 months ago
Sewer drain began backing up at 2AM, called a different rooter first, which based on past experience I knew was a mistake and sure enough 10+ hours later they still had no ETA. In desperation called Able-Rooter, although I couldn't believe the 834 5-star Google reviews were real. Well folks they are real, and this will be 5-star review #835. Within 2 hours he was at my house. Unbelievable customer service - no-nonsense pricing, arrived faster than he said he could initially, excellent communication so I never wondered if he was going to show or not. And of course the actual work was top-notch. Had our line cleared in at most 30 minutes. Honestly he should be too busy to help anyone with service like this. Trust this random review - this is the Rooter you want.
james eckhardt
james eckhardt
8 years ago
Did a wonderful job. Tom was was on time did what was need Would highly recommend him to all.
Albert Allen
Albert Allen
3 years ago
It was easy to make an appointment, they arrived on time, friendly and professional service, modern equipment, they did a great job flushing out drain lines filled with debris, nice experience overall, I expect to use them again if I have any drain problems.
Nicholas Coffelt
Nicholas Coffelt
6 years ago
Tom of Able Rooter was very professional and friendly. He had great communication and arrived on time. He was very knowledgeable and got the job done very quickly. I highly recommend Tom and Able Rooter.
Jamie Monroe
Jamie Monroe
3 years ago
Highly recommend! Our basement sewer drain backed up on a Friday afternoon. We called Tom at 2:15pm, & he arrived by 6pm. In just one hour, he was able to find our hidden sewer cleanout in the front yard and use his sophisticated hydro jet system to cut giant tree roots out of our sewer line. Thanks, Tom!
Ruth Welter
Ruth Welter
6 years ago
Tom and Andy are excellent.they are very professional and friendly.they let me know what was needed and what they were doing at all times.i would definitely use them again.thank you ever so much......
twilk3880
twilk3880
5 years ago
Tom, the owner, answered my phone call. Not an answering service or machine. He was booked that day, but scheduled a time for the next morning. Josh arrived on time. Was friendly, clean, and courteous. He examined the issue, explained what he was going to do, then did it. Problem solved! I recommend this company.
Kelsey Comer
Kelsey Comer
7 months ago
Tom was great! He was super personable from the moment I first called and gave me heads up when he was coming. Very knowledgeable and wanted to share tips with me to prevent my problem happening again. He came out and hydro jetted my sewer line and made sure I understood everything that was going on. At the end he ran a camera down my pipes and had me watch with him to see exactly what they looked like (they’re 100+ years old) and suggested some down the line maintenance. His helper Cody was also very polite. My drains have gone from totally backed up to running the best they ever have!
Ray Sheetz
Ray Sheetz
4 years ago
Super professional work and attitude, would recommend for anyone to call them first. 🤙
Kathleen W
Kathleen W
6 years ago
I'm a new home owner and had my first major plumbing issue today. Tom came out to help me and had everything fixed in under an hour. He was professional, kept everything clean, and gave me helpful tips on how to avoid issues in the future.
Tracey Bean
Tracey Bean
6 years ago
Really had a great experience with Tom at Able Rooter! He knows his stuff! He was prompt and courteous. Definitely will use him again.
Jeff Kitchell
Jeff Kitchell
4 years ago
Simply awesome, polite, knowledgable, on time, and finished, when they said they would finish. And they take their shoes off when coming into the house.
Lindsay Mortara
Lindsay Mortara
3 years ago
Tom was “Johnny on the spot” with getting out promptly and getting what I needed done! Could not be any more pleased with the quality, value, responsiveness and punctuality. Hands down would recommend them to anyone!
B California
B California
5 years ago
Called them at 10pm with a problem. Showed up an hour later and assured that he won’t leave until it’s fixed. It was a bigger problem than anticipated. Around 3am the job was completed. Very reliable, friendly, knowledgeable and professional. Would recommend 100%!
Brad Foshee
Brad Foshee
8 years ago
I called on a Saturday and they came out within an hour. NO EXTRA CHARGES FOR SATURDAY SERVICE!!!! Very professional and knowledgeable and fixed the problem quickly. Also gave me great advice to prevent clogs in the future. Great job!
Max Trumper
Max Trumper
4 months ago
I had my sewer back up. Thomas came within a couple hours when every other Company was days out. Was able to run a hydro jet through my sewer lateral which thankfully saved me money on not having to replace anything. Very fair priced and excellent service. Plan on using again if ever needed!
Adam Mueller
Adam Mueller
4 years ago
The guy who came out was very knowledgeable and got the work done really quick. He did a great job and at a fraction of the price of other companies. I will definitely be calling these guys for any future needs
Kylee Pelton
Kylee Pelton
a year ago
Tom was awesome and very professional. He came and hydro jetted all the tree roots out. I highly recommend him for any of your hydro jetting services you need!
Marie Ingraham
Marie Ingraham
8 years ago
it was great to get such quick and thorough service to my clogged drain.
Thanks Tom!
Ashley Wenzel
Ashley Wenzel
a year ago
Tom came out to hydrojet, but because of how our sewer lines were placed it couldn’t be done. When all was said and done, he probably was here close to an hour but did not charge us anything not even a service call fee. Definitely went above and beyond!
vince minardi
vince minardi
9 years ago
Awesome price and did the job well. No issues since. Thanks Tom.
Bob Bender
Bob Bender
3 years ago
Painless! Great professionalism and responsiveness, not to mention great work. Called them at 9 PM and were at my house by 7 AM the next morning to fix the issue. Thanks Guys !!
Andrew Barron
Andrew Barron
7 years ago
Tom was fantastic, very nice and professional. He got the job done and gave us advice on how to prevent it from happening again. We will not need to go anywhere else again. Able Rooter should be your first call if you have any problems with your pluming.
shapandrew
shapandrew
8 months ago
Tom was fanatic - he came to my house in less than six hours and fixed an intense toilet clog in less than 30 mins. Highly recommend this place!
Scott Crawford
Scott Crawford
4 years ago
I used them for the second time today. Quick, professional and honest service is what you'll get from this business! Highly recommend!
Daniel Brown
Daniel Brown
3 years ago
Quick, courteous, effective, and affordable. Ive used them twice, and will use them again next time. You just found your new sewer drain cleaner.
Dan Korshin
Dan Korshin
11 months ago
Tom and company could not have been better. Professional, prompt, knowledgeable. Tom spent 20 minutes on the phone with me to see if they could avoid a trip out. You don't see service like that anymore. If you have a drain problem, use them!
Dan Stuart
Dan Stuart
4 years ago
These guys are great. Tom went through the process with me and allowed me to understand what he exactly did. He kept me aware of his arrival time at multiple intervals of the morning. They were very efficient with their process and was true to his ballpark price he quoted to me. I won’t call anyone else from now on.
Sara Waggoner
Sara Waggoner
5 years ago
Tom from Able Rooter was great. He was at my house within 24 hours of me calling about a clogged kitchen sink. He let me know when he was on his way and was on time. He explained everything and was happy to answer my questions. In and out within an hour. He made sure everything was kept clean and that everything was in proper working order before he left. I would definitely recommend Tom and Able Rooter!!
Rick Harris
Rick Harris
8 years ago
I was scheduled for 8 a.m. on a Wednesday morning waited all day they never showed up when I call them they always said you're next be there in an hour nothing ruin my whole day had to call out another companyTell your lies and sugar coat it.
Matt Walsh
Matt Walsh
6 years ago
Tom was able to fit me into his schedule pretty quickly. He arrived on time and was able to fix the drain problem within a half hour. I was very impressed with the service.
Lisa Evans
Lisa Evans
8 months ago
Tom was amazing, great guy went the extra mile to help me and my 80 year old father. Very happy with Able Rooter..
Kimberly Mcculley
Kimberly Mcculley
9 years ago
I have had multiple issues with my main sewer backing up into my yard had a few different companies out and problem kept reoccurring.I CALLED ABLE ROOTER AND TOM CAME OUT AND I HAVEN'T HAD THE PROBLEMS I HAD IN THE PAST!! Very affordable and Professional I will never call anyone else!!
Michael Allhoff
Michael Allhoff
2 years ago
Very responsive, timely and professional. Got the job done and let me watch their process on camera in real time. I would definitely use again..
Thomas Craig
Thomas Craig
8 years ago
Able Rooter is the way to go when having problems with you sewer line..very affordable and professional..
Jessica Young
Jessica Young
4 years ago
We have used Able Rooter several times over the last 3-4 years and I wouldn’t even think about using anyone else....ever. He is honest and dependable and the prices are more than fair. They don’t even charge an extra fee to come out after hours or on weekends! A++++
jun zhang
jun zhang
3 weeks ago
We had two companies come in trying to resolve the clogged drain to the kitchen and they were not able to do it. I was skeptical of 5 star reviews of Able Rooter but decided to give them a try as the last resort. Tom came to my house on Sunday and fixed the issue in 30 mins. I would not hesitate recommending this company to anyone.
Cynthia Clote
Cynthia Clote
a year ago
Our lateral line was clogged and Tom from Able Rooter was able to open it with a short amount of time. We received amazing customer service from Tom and he was up front and knowledgeable about our situation. We will be recommending this company to all our friends and family and will definitely use them in the future. Thank you so much Tom!
tony schneiderjohn
tony schneiderjohn
5 years ago
Fast service nice guy that came to the house. Had me fixed in under 30 min.
Daiva Dailide
Daiva Dailide
7 years ago
I would highly recommend Able Rooter to everybody who has any type drain emergency issues. Work was professional and very well done. Tom came out on Saturday and on very short notice and did an excellent job!
Slava M
Slava M
3 years ago
If you have a drain problems do not think twice: call Able Rooter. They are very professional and will check everything first to figure out what should be done and how should be done… We called them in the morning and in a couple of hours they were able to come over and checked/fixed all correctly not just inside of the house but outside as well… The best service for a very reasonable price.
Wanda Henderson
Wanda Henderson
a year ago
They are great. Got rid of my sludge line and tree roots with the hydrojet. Thankfully the camera showed no damage to the line. I will definitely use them yearly for maintenance. I’m very happy with the results, and they came out the day after I called because we had some backup going on. Great service all around.
Christopher Brown
Christopher Brown
4 years ago
My basement drain was backing up, couldn't handle the output from my washing machine. I called after 5pm, they were there the next day. Josh did an awesome job. He cleared the drain, and also gave me some good tips about the drain lines and plumbing in my house. I'm extremely glad I called them, they went beyond my expectations. I'd highly recommend Able Rooter.
Brian Wilkerson
Brian Wilkerson
6 years ago
Called Tom at the end of a business day. He accommodated my work schedule by setting a 7 am appointment next morning. He arrived 10 minutes early and cleared my sewer line of roots in plenty of time for me to make it to work. Nice guy running a small business. This is the 2nd time I've given Tom my business. I would be comfortable recommending him to anyone.
Rebecca Coats
Rebecca Coats
a month ago
About a month ago, i found my 4 year old playing a game of “find sticks that fit in the sewer lateral.” It backed up in my basement on the weekend, & the morning of a birthday party at my house. Tom was very responsive, he asked what time the party was, and made sure he was here to fix it, with plenty of time to spare. Not to mention, he was friendly & helped educate my little one on what drains are used for. He saved the day, I have cleaned out sewer lines, and my house smells better than ever. Highly recommend!
Travis Nissenbaum
Travis Nissenbaum
5 years ago
I called Able Rooter on a Monday at night at 1030 with a plumbing issue. Tom walked me through how to maintain the issue until the morning. Josh showed up promptly at 8:30 AM. He was very knowledgeable and friendly and fixed the problem. The price was well under roto rooter. Highly recommend!
Melissa Lu
Melissa Lu
5 years ago
Called Able rooter on Monday 08/27 around 2:30pm and they were able to get there within 2 hours, and have the problems resolved by 6:30pm. Josh was very professional and knowledgeable. Price was reasonable and services was great. Had to call them again for another property on Tuesday 08/28, and again, the problem was resolved on the same day! Couldn't be happier. Highly recommended.
Kim Henze
Kim Henze
4 years ago
Basement drain backed up after a load of laundry at 9:00 at night. We couldn't use any sink or flush without it backing up more. Called Able at 7:30 am and they had it cleared out by 2:00 pm. Technician Joshua was very knowledgeable and polite. I highly recommend Able.
Bobby S
Bobby S
2 months ago
We were skeptical of the five star rating and surprised at the up-front quote of a very reasonable price, but we’re completely sold now beyond any doubt. From the first prompt, polite phone call to every aspect of service - discussing, informing, including us in on progress, showing us the fixed result - this was the best house call ever!
Stephanie Mertzlufft
Stephanie Mertzlufft
7 years ago
THE best in-home service experience I have ever had. Washer backed up my floor drain Sunday, Tom was there in an hour and it was fixed in less. Very nice, polite, funny and aware our carpets and floors with his tools. I could not have asked for a better experience. I would recommend them to anyone with drain issues.
Derek
Derek
5 years ago
Josh gave me honest and good service. The value and price are terrific.
Bert Barry
Bert Barry
4 years ago
Josh and Tom are both expert at what they do. Each has come to our rescue at very inconvenient (for them) times and done the work thoroughly and without complaint.
El Bee
El Bee
2 years ago
I had been stood up by another plumbing service who shall remain nameless, but their initials are Roto Rooter.... every other plumbing service I called told me it would be 3 to 5 days before they could come out to unclog my floor drain in the basement. After waiting an entire day for RR, only to be told at 6:30 pm, oh, sorry but our jetters go home at 4 pm... well, they could have told me THAT a little sooner! I wasn't in a very good mood as you can imagineI called several other companies, and one of them actually referred me to Tom at Able Rooter Plumbing and Drain service. This gentleman who referred me was very apologetic that he could not get to me before Thursday (I've been without service since Sunday evening by now.... I'm getting a little frantic...) but recommended that I call Able, and I did.Tom called me back shortly after I called, and said he couldn't get to me that day, but he'd work me into the schedule Tuesday so I agreed that would be all right. What's one more day without a flushing toilet, anyway? I got a text from Tom this morning, staying he'd be at my place from South County in a half an hour. I left my office and Tom was at my house in less time than he said.He apologized for not being able to jet my pipe, as the diameter was too small for his equipment, but he said he'd do whatever I wanted. I just wanted the drain cleared, however he could accomplish that.He and his helper were in and out and done in record time, and for what I feel was a very reasonable price. Tom further showed me a problem with the stand pipe and told me how to correct it. They were both very polite, professional and courteous young men, and as a widowed woman livng alone, I felt very secure with them in my house.Tom cleaned up the area after the work was done and said, you've got my cell phone number, call me if you have any problem and I will for sure call them when this happens again, because I know it will, it occurs with annoying regularity.As a footnote to this story, I just got a call from Roto Rooter, and the young man informed me that he couldn't get out there today, but I was on the schedule for tomorrow.... I stopped him right there and told him, thanks, but you're 2 days too late, I've already gotten it taken care of, and I would never be calling them again!If I could give Able Rooter more than 5 stars, I would. I was in a bad situation, and they came to my rescue, and I appreciate both their service and their professionalism.Laura BrownSt. Charles MO
brian schilli
brian schilli
2 years ago
I dealt with Tom. Referred by a trusted friend and he couldn't be more correct. I used Tom for two different issues. He was easy to deal with , competitive and not only on time but early, quick and clean. I'd recommend these guys to my family and friends without hesitation. My new one and only drain guy. He used the hydrojet to clean my heavily rooted up drain line. Even showed me video of it and how perfect clean my pipes were when finished. Couldn't ask for more
Sirena Johnson
Sirena Johnson
2 years ago
These guys were AMAZING, thank you Tom!I called Able in the morning with an absolute emergency.. a pipe in the basement of one of our recovery houses was leaking/overflowing and there was sewage seeping out; along with some minor flooding.I had called several other big-name companies prior and no one could come out for a couple/few days (which obviously wouldn’t work for us).. I spoke with Tom at Able and he said no worries and he’d be there in a couple hours. He was there in even less time than that, and he had the situation handled in no time! He even helped the ladies clean up the mess because he could see they were feeling “icked out”.. LolHe was such a nice guy, very professional, and the service was of the best quality, and work was done FAST. With five recovery houses across South City STL, I will definitely be using Able again and again.- SJ; Executive Director, MBL
Shelley Rosenfeld
Shelley Rosenfeld
3 years ago
My experience with Able Rooter has been nothing short of Fabulous!! A few years ago when we moved into our new home, in the middle of the night we had an issue with our drain and Tom came out and fixed it. Two years later when we experienced a different problem, there was no doubt in my mind who I was going to call. Tom called me back promptly and came out again and was extremely helpful. He is honest and informative. He is friendly and helpful. Able Rooter Plumbing is the only company we will ever call with any of our needs. Although all their technicians are wonderful, Tom is my go to person. Thanks Tom for solving our plumbing needs.
Ethan Gottfredsen
Ethan Gottfredsen
a year ago
Tom showed up in less than 4 hours from when I called him. He was very helpful and professional. He did help me diagnose a bigger problem and helped with a temporary fix. I would recommend Tom for any drain clearing problem.
Kathy Duffin
Kathy Duffin
2 years ago
Tom of Able Rooter responded quickly to my request for service one evening, setting up an appointment the following morning. He texted his ETA and was on time. Tom and crew used appropriate COVID prevention measures (masks, distance, no contact). They identified and solved the problem quickly and gave me advice on how to avoid the issue in the future. Highly recommend.
Matt Bowler
Matt Bowler
4 years ago
Yesterday was one of the worst days of year for me. Sick, working on about 4 hours of sleep, rushing to get the house ready for Christmas before the family descends upon us. I was greeted with a ball-kick of a situation with a blockage of our main drain at 5:30AM. Now I own rental property in the area, so this wasn't a panic situation at this point. I simply texted my normal drain guy that runs the cable through for us and they showed up around 8AM. After 3-4 hours of running the cable from every direction, we simply couldn't get this thing unplugged. We did pull out about 1.2 million tampons and butt wipes, but that made no difference. My drain guy admitted defeat and said I needed someone to come jet the lines out with a warning of cost involved. I began googling and dialing, expecting a to be penciled in for later in the afternoon (at this point it was around 1PM). What I got instead was we can be there next Wednesday (ie, the day AFTER Christmas, a full 6 days away), and let me check with my tech and call you back, and ultimately I got an appointment setup for the following evening with some other company. Imagining the chaos of dealing with 3 dogs and an angry girlfriend in a hotel (remember the tampons I mentioned?), I decided I wasn't ready to admit defeat. I dialed one more number. I got a swift call-back from Tom at Able Rooter. I explained the situation and how I really needed this thing dealt with today. I was desperate. I think I even said I'm desperate, that's how desperate I was. Thankfully this was all a matter of routine for Tom and his crew. He assured me he would be sending one of his guys by the shop to grab the equipment and they would text me on the way. An hour or so later the tech arrived, followed shortly by Tom. Both were very professional and knowledgeable. While the tech was working the sprayer from the outside, Tom and I were monitoring the basement drain on the inside. We had some time to chat and I got to learn about him, his business, and mindset. Unfortunately our conversation was cut short since it only took about 20 minutes to get things cleared, but in that short conversation I learned that Able Rooter, it's owner, and employees are definitely top notch. They care about results and understand that the small details mean everything. You can't go wrong with these guys. Next time this happens to us, we know exactly who to call.
Wade Patrick
Wade Patrick
2 years ago
Fast, efficient and great to work with. Found the issue and made sure the drain was running clear using the hydro jetting system. I would highly recommend.Just saved my bacon again. Thanks Tom for the thoroughness and quality.
Sara Hughes
Sara Hughes
3 years ago
I called Tom at 5pm in a bit of a panic, and he was at my house by 8pm the same day to clear out our sewer line. The clean up in our home could have been much worse if we had to wait longer for someone to service us. We are so grateful to the team! I will be using them again and again, and would highly recommend them!
eric eldred
eric eldred
8 years ago
Very professional, quick and clean service, will definitely use them again!
Phil Donato
Phil Donato
a year ago
Able Rooter is A+ all the way. Quick to respond. Arrived on time. Did excellent work. Tom and company unclogged a drain that the previous home owners filled with grease, and they hydro jetted through some nasty tree roots clogging our main line. I would HIGHLY recommend Able Rooter. Worth every dollar!
Alex Porter
Alex Porter
10 months ago
Service was prompt and professional. I was able to call and receive same day service and my issue was taken care of during the initial visit. They were upfront about the potential costs and the final bill was accurate to their estimate.
Matt Schwarz
Matt Schwarz
a year ago
Tom and the team at Able Rooter are very professional and did a great job. I called them and they were there the next morning. I would highly recommend Tom and the team at Able.
Mindy Davila
Mindy Davila
9 years ago
I had a bath tub that had been clogged FOREVR!! Nothing or no one could seem to fix the problem until I called Able Rooter!! A guy named Tom came out and within minutes the problem was fixed and has never returned!!! I highly recommend this company and preferably the work done by Tom! Extremely kind and professional!!! Very happy customer!!
christina riegel
christina riegel
3 years ago
Absolutely amazing staff extremely fast service quick and great got straight to the point I would hire them again thank you for everything you guys did for me and my family
D Bee
D Bee
8 years ago
Thanks for coming out on a Friday evening! I called Tom about our mysterious basement drain backup we hadn't been able to solve on our own. He understood what I was talking about, came right out, cleaned it out. The charge was reasonable. Highly recommend.
Davis Smith
Davis Smith
5 years ago
Thomas was prompt, professional, clean and I'd definitely recommend his service if your drains need attention.
Sara Marler
Sara Marler
7 years ago
Tom was very responsive and knowledgeable. Tom came out the same day. We had our sewer backing up in our basement. We felt we were in crisis, he calmed us and fixed our clog. Price quoted on phone was price charged. We will use him again, if we have the need. We would highly recommend him to anyone.
Kyle Hannegan
Kyle Hannegan
a year ago
Tom was awesome! Super responsive, fair price, and quality work! I’d highly recommend them!
Derek Laxton
Derek Laxton
4 years ago
They responded quickly, were extremely knowledgeable and friendly, and got the job done in an efficient and professional manner. What else could you ask for in a drain cleaning service? I would definitely refer anyone I know in the St. Louis area to them.
Karen M
Karen M
7 years ago
Called first thing this morning. Tom was here by 9:15, did a fast clean job of cleaning out the clogged drain. Cleaned up and was finished by 10. Great job, excellent service. Very professional and polite. Highly recommend.
Ryan McMillen
Ryan McMillen
8 years ago
Super quick, courteous and professional. Tom was great! Highly recommended!
Mindy Copp
Mindy Copp
7 years ago
Called Able Rooter on a Friday night, Labor Day weekend. My main was blocked and I had company coming in town that night. Tom responded to my call right away and was at my house in about 30 minutes. He got us taken care of before our company arrived. Tom was very friendly and made sure the water was flowing good before he left. As others have mentioned, price was very reasonable compared to what the big names charge. I was very satisfied with my experience and would recommend Tom and Able Rooter!
Dusty K. Diekman
Dusty K. Diekman
a year ago
A+++ recommendation for Tom & Able Rooter. They were at my neighbors house a few weeks back and let me know they saw some potential concerns with my sewer pipe as the top was broken off and leaves/sticks were getting in. No hard sell, just an FYI so I was aware. Of course, I called them for service! Tom picked up immediately, asked good questions, outlined expectations around pricing and was able to come out the very next day. Given the flooding in STL lately, I’m so relieved to have this service done. Tom was professional, easy to work with and just a nice guy, too! Call him!
steve sherrill
steve sherrill
5 years ago
Josh arrived on New Years' day. He worked outside in -4 degrees. Kept us informed, provided efficient and professional service and did not overcharge for holiday. Nice and easy to work with. I would recommend them.
Sally Minardi
Sally Minardi
7 years ago
Called them out for clogged toilet. They had it fixed in know time! Tom was awesome! Highly recommend!
Aaron Kalman
Aaron Kalman
7 years ago
Tom came to the rescue quicker than we could have hoped. He was professional, yet friendly & efficient.
Dean Wright
Dean Wright
4 years ago
Tom and Josh were prompt and professional. They solved my sewer blockage quickly. I recommend them for sewer cleaning/clearing.
Erin Woods
Erin Woods
2 years ago
Tom hydro jetted my sewer line after my floor drain started backing up. On time, professional and was able to come out right away. Would definitely call Able Rooter if I ever have drain issues in the future.
Meghan B
Meghan B
3 months ago
Fast service, reasonably priced, Tom crew are great. I’ve used them multiple times and have nothing but positive experiences.
Vince Feeler
Vince Feeler
3 years ago
Prompt and attentive to your needs. Tom and his group made you feel comfortable in giving us a solution for what was wrong with our sewer lines.They took us through the steps to unclog and get us up and running. We ended up videoing to assess the damage and using a hydro jetting process to strip out all roots and scale, all along keeping in mind not to deteriorate or collapse our aging lines. Job well done Thank you !!!!!
Dennis Mack
Dennis Mack
4 weeks ago
just bought a house and during the sewer inspection they said there was a blockage and some damage, he suggested that his company do hydro jetting and than call a plumber to do the repairs. I chose not to use him. I found Able rooter on line and boy I am glad I did. they showed up on time and were set up to do the hydro jetting, but first they scoped the line and cleared the blockage and scoped it again and showed me that the entire line was in very good shape with no damage and would NOT need the hydro jetting. It is refeshing to find a honest company that would not do unnecessary wok juct to charge you more.Thank You Able rooterDennis
Grant Goddard
Grant Goddard
7 months ago
Tom is a true professional, knowledgeable, and courteous. He came out to one of my rentals the same day and was able to clean the main line. Another sewer company I've been using wanted to tear up the whole basement floor and replace the sewer line - that would have cost my $10k or more.I wasn't able to be at the house while he was doing the work so he called me several times to keep me informed with his progress. Able Rooter will be the only company I call next time one of my properties need to have the sewer line cleaned. I highly recommend them to everyone.
Chris Sommers
Chris Sommers
2 years ago
Able just left my house, after cleaning a sewer line that THREE other companies couldn't find or repair. Able was in and out in 30-45 minutes, showed me exactly what was blocking the line with their camera, and hydro flushed it. They were fast, professional and effective! Thank you!
Brittany R
Brittany R
a year ago
Really professional and friendly! These guys responded right away and showed up on time. Fixed my issue within 15 minutes! I highly recommend!
j. lai
j. lai
5 years ago
Timely, organized, and professional. Their adminstrative staff followed up with me the entire process before and after the technician came to a rather emergency like situation at my house.
Blake Johnson
Blake Johnson
4 months ago
Had a huge drainage problem in my basement. Got an answer quickly and was able to help me over the phone and eliminate the flooding in my basement. Honest and helpful and would recommend to anybody!
Michaela Muckenthaler
Michaela Muckenthaler
3 months ago
Did hydro jetting and completely cleaned out my line of roots. I would highly recommend this company.
Nathan Kenkel
Nathan Kenkel
a year ago
I'll admit I was a little skeptical seeing a company with 100% 5-star rating out of over 700 reviews. No 4-stars or lower? That's crazy. But call them and Tom rolls up an hour later, rooters out the drain, all cheaper and quicker than the competition. Tom was awesome, knowledgable, and professional. I hope I don't need to call them again, but if I need to, I know I can trust them. Keep up the 5-star work, guys!
Jeff Stein
Jeff Stein
5 years ago
So, this is going to be a review you won't likely read all that often - the one where a resource is so busy they can't take your business immediately (great sign of a quality contractor) but make the time to listen to you and then refer the business to someone else dependable - who is, obviously, their competitor!I would recommend calling Able Rooter any time you are looking for a trusted resource - as their integrity is so high that they place your needs above their own; not something you find all that much nowadays.Thanks again!
Joel K
Joel K
4 months ago
I called Able Rooter about a drain that was backing up in the basement. They were able to get me on the schedule quickly and got the drain cleared and working in no time. They removed a lot of built up debris and provided good recommendations on how to deal with the drain in the future.I highly recommend Able Rooter and will reach out to them if I have any issues in the future.
Chris Sheban
Chris Sheban
3 years ago
Tom from Able Rooter is as professional as they come, prompt and courteous. He came out to my house to Hydrojet our sewer lateral for maintenance / removal of tree roots. Highly recommend
Mel Ryan
Mel Ryan
2 years ago
Tom and his team were phenomenal! We were really worried about finding the right service to unclog a drain at an older building in the city. Older plumbing systems can be tricky! He explained the process they would use step-by-step to make sure we were informed along the way. They used a hydro jetting system and it worked to clear the line when we were unsuccessful using a snake ourselves. They were friendly and professional and would definitely recommend them.
Leslie Caplan
Leslie Caplan
7 years ago
Able Rooter is the BEST!!!! They are prompt, accommodating, honest, hard working, conscientious and persevering! Tom Craig came to fix my drain within an hour of my calling him (guess he could hear the panic in my voice) and ended up having to put a lot more time into the job that he bargained for. But, he persevered until he got my drain open and trust me, it was NOT an easy job. He used a combination of ingenuity and hard work to open a badly clogged drain. I am SO glad this was the company I called. I cannot recommend Able Rooter highly enough!
Kurt Koprivica
Kurt Koprivica
5 years ago
Tom showed up today and was able to make quick work of my problem. Tom had to snake out my main sewer line that had roots causing my issue. Tom was vert professional.
Kurt W.
Kurt W.
9 months ago
Tom did excellent work! I tried everything! Including using a 1/2 50 ft, self-feeding cable. I'm a contractor myself with plenty of tools and equipment and couldn't get it open. Tom was an excellent communicator from the very first phone call. My drain was backing up both outside and from my basement drain. I was beginning to anticipate that we would have to leave the house. Tom saw the issue right away! He hydro jetted the drain from the outside and got us cleared up in no time. I actually hugged the guy, Lol. Professional from start to finish. Very caring. I highly recommend Able Rooter!!!
K G
K G
3 months ago
I called Tom on Wednesday night at 7pm. Explained my issue and he said he would be out following day between 11am-2pm. He took care of my clogged drain. Super nice guy and was respectful of my home.
Terry Marshall
Terry Marshall
8 years ago
You know the experience - guests coming for dinner on a Sunday evening and your sink decides to backup. So you call around with a single issue - How soon can you get here?I called Tom at Able Rooter who said he could be here by 4:00 maybe a little earlier. I said, you're on.Tom showed up at at 2:45!He did a perfect job in less time than it takes to have coffee and a bagel in the morning.He's obviously a pro and he's also very friendly, neat and a good conversationalist.'I will definitely call him in future for all my plumbing needs.
Michele Lloyd
Michele Lloyd
2 years ago
We have had several issues over the years. I call and every single time Tom has come to the rescue. He even saved us on Christmas Day one year. He is always professional, efficient, honest and friendly. I will never use anyone else for these services and I would recommend him to everyone!! Thank you again!
Pamela Stanfield
Pamela Stanfield
6 years ago
On 6-17-2017 my basement flooded from my sewer drain, uhm, not to be gross, but it was so awful! I called Able Rooter and they came out to my house within 30 minutes and had the pipes running to the street and the pipes running to the house cleaned out. It turned out to be just a soft clog which was just toilet paper. They were honest, fast, efficient in getting the job done and reasonable in priced.Update: 7-13-2017 I changed my homeowners insurance, rates too high. New insurance found out from the old insurance that I had a backup and they were going to cancel the underwriting my new policy if I didn't show the them the receipt that the repair that was done. I had already threw the receipt from Able Rooter away, but I had their refrigerator magnet!! I called them at 5 pm and spoke with Able Rooter and gave him my name and phone number and whala he text me my receipt to my iPhone within seconds! THAT IS EXCELLENT CUSTOMER SERVICE! So the magnet will stay on my fridge until it breaks down, Lol ;)
Megan Rebore
Megan Rebore
3 years ago
Tom was great. Very professional! Wonderful service.
Laura Moore
Laura Moore
4 years ago
The team from Able Rooting was punctual, courteous, tidy, and informative as they cleared my drainpipes. I will definitely use them again.
M Keith Murphy
M Keith Murphy
8 years ago
Late Friday night with heavy rains, we suddenly experienced backing-up of drains leading from house to street, causing a threat of water flooding our basement, which is finished with cork flooring. That would have been a disaster costing over $5000... I know that because it happened once several years ago. One company could not get to us for hours, as rains continued to aggravate the problem.Tom answered our call quickly and did an outstanding job. He was also very courteous and explained how the tree roots had clogged the drain. He was also very quick in completing the work, so that minimized any noise for our neighbors later at night.My expectations were more than exceeded. I recommend Tom and Able Rooter of St Louis very highly, and I know outstanding service such as this, as we've had to clear the drains about this time every year. Able Rooter stands head and shoulders above the other guys. I really appreciate it.
Charles Aldrich
Charles Aldrich
2 years ago
Did a good job cleaning the main line, worth the money, available 24/7, last visit was midnight.
Sarge Striker
Sarge Striker
8 years ago
Good job !! Had Sewer line clog in drain line in yard. Arrived on time, Tom was friendly & articulate. Clean equipment. Did good job at reasonable price. Very happy with the work, and WILL RECOMMEND TO OTHERS & will use in future if needed.
Aaron Winkler
Aaron Winkler
3 years ago
Tom was very friendly and helpful. Was able to get our drain back open quickly. Thanks!
Cary Burton
Cary Burton
2 years ago
Extremely nice people and very professional! We will use them again for any future plumbing issues! Thank you!!!
Carla Ga
Carla Ga
4 years ago
We found Able Rooter when our sewer backed up with a house full of holiday guests. They came out after hours, found the problem, and fixed it! Since then we have been using Able Rooter for routine sewer maintenance. Fast, clean, polite, and knowledgeable. I highly recommend!
Jason Harris
Jason Harris
3 years ago
Tom and his companion were the nicest guys. They showed up on time and fixed our drain problem in no time flat. We couldn't have been more pleased. Thank you!
GJ & Co. llc
GJ & Co. llc
2 years ago
I called because a rental property we own continually gets roots in the sewer line because of a huge tree. I’ve had it “rooted” many times before. But Able came out within hours of calling and hydro-jetted the line clean as a whistle. The roots will come back but not for a while! Highly recommend.
Penny Davenport
Penny Davenport
7 years ago
This is the best guy ever Tom he's so cool I will recommend him further merry Christmas thank you tom
Jacqueline Albert
Jacqueline Albert
6 years ago
Great fast service! Would highly recommend giving them a call!
Ann Summa
Ann Summa
5 months ago
Tom was fantastic to work with and provided tons of information to help us make decisions about how to handle our slow-draining sewer lateral. He came right out and cleared the tree roots that were causing the problem. Highly recommended!
Shari Dunn-Norman
Shari Dunn-Norman
4 years ago
Update January 9 2019 - Tom is amazing. This is the third time he has helped me and every time I am so grateful to have him to rely on. You just can't go wrong with Tom! I have no idea how to write separate reviews on Google, so hope that these new comments will show up!Tom is such a great guy. He is professional and trustworthy. And he won't try to rip you off. That's why I called him back instead of the other plumbing company who ripped me off before. Today he took care of a slow drain. Thank you Tom. I love Able Rooter. You will too.Previously.....from months agoI had an issue with our duplex near Tower Grove last week. I had the line cleaned just 3 months earlier by one of those big name companies who treats you like number instead of a worried customer. then I decided to try Able Rooter. I was so surprised when I talked to Tom on the phone. He was 180 degrees different. So friendly and polite. He took care of everything and worked with our tenant to save me a 100 mile drive to meet him, and with a small fee I was able to pay by phone. He texted me with updates. Not only did he do a great job, but he gave me a call back the next day to go over everything with me. If you have any problems like this, call Tom at Able Rooter. He is fantastic to work with and very fair with his prices. I will definitely keep his number in my cell phone!
Stephanie Tuomey
Stephanie Tuomey
a year ago
I woke up to a backed up sewer main line. Gross!! I needed help, and Tom answered my call right away. He was at my house within two hours of calling. He assessed the situation, explained the issue, explained what he needed to do to fix it, and suggested how to prevent it in the future. He was fast and professional. I really appreciate the service and I know who to call in the future! Thank you!
Chris Whitaker
Chris Whitaker
5 years ago
Tom is awesome!!!!! We’ve had issues with plumbing/sewers in the past. Tom was quick to respond and clear the problem. He is professional & inexpensive. Our business will only call Able Rooter for any future problems. Thanks Tom!
Liz Beaman
Liz Beaman
2 years ago
Tom was amazing! I’m a first time home owner, and he took the time to explain everything to us. He was on time, clean, and efficient! He hydro jetted our sewer line clean!
Michael Coulson
Michael Coulson
2 years ago
Took out roots from sewer lateral using hydro jet technology. Fantastic professional service by Tom with Able Rooter. I highly recommend this technology and company.
Stacy Taylor
Stacy Taylor
2 years ago
Tom was very professional, communicated well and charged a fair price. I will definitely call him next time I need a plumber.
Brendan Withrow
Brendan Withrow
4 months ago
I called Able Rooter around 8:30 on a Saturday morning because my basement drain was backing up due to roots in the sewer line. They were extremely responsive and at my house hydro-jetting the sewer line before noon that same day. They explained and showed me the issue with a camera for no extra charge. All around it was an extremely quick and seamless process, will definitely use them again next time I need the line cleaned out.
Dante Nguyen
Dante Nguyen
6 months ago
Tom swiftly took care of a clog we had in one of our basement drains and gave us great advice on how to keep it clear. Would definitely recommend Able Rooters to anyone shopping around for a rooter!
Brian Adams
Brian Adams
4 years ago
We had a backup of our basement drain the night before and called Tom the next morning. He quoted us a reasonable price based on my description of the issue and shortly thereafter estimated the time that Josh would arrive. Josh called later, saying he was running a little late (roads were bad due to icy weather) but was on the way. After arrival, Josh went to work, determined where the outside drain was located, and started working on the problem. In a little over an hour after his arrival, the blockage was cleared, and the price was exactly as quoted initially. I was impressed with the professionalism, work and demeanor of both Tom and Josh. Both are good guys and I would certainly use them again in the future.
Joseph Freeman
Joseph Freeman
4 years ago
Used this company a few times. They are on time and thorough to complete the job properly. This weekend, they gave me a time window which they met and was able to clean out the stack in short order. They used a few different cables multiple times to make sure they removed the clog completely. They are the company I call first when I have a clog.
Ben White
Ben White
3 years ago
I would highly recommend these guys. Made an hour plus drive at the drop of a hat to help us at our business and had us open in less than an hour. Awesome guys, awesome service. They hydro jetted our sewer line and made all the difference for us. Thx guys. Really appreciate the awesome service.
Andrew Van Pelt
Andrew Van Pelt
6 years ago
Called Able Rooter on a Tuesday evening for a emergency sewer back up call, Tom showed up 15 mins early and had my basement back to draining in less then an hour. Tom is awesome! Highly Recommend!
Raymond Kurczynski
Raymond Kurczynski
a month ago
Showed up on time, friendly, courteous, knowledgeable and explained everything they were doing and did it fast. Totally recommend!!
Rob Gruebert
Rob Gruebert
a year ago
Tom immediately answered our call and quickly provided excellent service. Very responsive and offered additional helpful information. Trustworthy, friendly, and transparent. Our sewer line was HydroJetted and back to draining very well. Highly recommended.
Luke Bunrs
Luke Bunrs
8 months ago
Tom came out and did a inspection and jet cleaning of our lateral sewer line as part of a preventative maintenence service. Have used his service for the past 10 plus years.
Rene P
Rene P
3 years ago
We have used Abel Rooter about three times now. Tom is wonderful to work with.then and was just as great when we had to call this time. He was professional, genuinely kind, and truly cared about helping us with our clogged drain. He was knowledgable and explained our options. He explained the difference in the snake treatment and the hydro jet system. I was impressed. We ended up getting the hydro jet option (Thanks TOM!). Mike came out today and was here right on time. He hydro jetted our sewer line out. His equipment was remarkably clean and worked amazingly well on our issue. Mike made sure everything was in good shape and explained it all to me. He even showed me a picture of our drain flowing like a river. He made sure everything was cleaned up before leaving. Abel Rooter truly treat you like family or at least a really good friend. We couldn't be more happy. If you are in need of someone to help with your clogged sewer issues (or clogged tubs) I highly recommend Abel Rooter.
Jodie Smith
Jodie Smith
5 months ago
I called several services when we noticed the drain in our basement backing up. Most couldn't see us for a few days during which we wouldn't be able to use any plumbing in our house without flooding the basement more. Able Rooter however, was able to get to us quickly the next morning (they offered same night, but it was already late, so I said the morning would be fine). They were prompt, professional and affordable. Will 100% recommend!
Sarah Legg
Sarah Legg
4 years ago
These guys are amazing and came out to an emergency situation at my elderly grandmothers house for a backup. After the big name company said they couldn’t fix it, they had it taken care of in an hour. I would highly recommend them to anyone in Stl looking for a high quality sewer rooter.
Gerda Wilson
Gerda Wilson
7 years ago
Tom was a life saver. Roto Rooter stood us up twice. Drain Medics came out and drilled a hole in our plastic pipe. Tom came out and said he would take a look and there would be no charge if he couldn't help us. Very professional great service. Got the job done and helped clean up the mess Drain Medics left. A+++
Emily Potts
Emily Potts
a year ago
Tom is not only the greatest lateral sewer repairman on the planet, but he’s also one of the best human beings in the universe. Tom has CONSISTENTLY delivered impeccable, same day service for my family’s many pressing needs. We’re in the process of selling our house and Tom was able to provide every service we requested and then single handedly closed the deal when another realtor had follow up questions about the service completed and lateral sewers in general. Words can’t describe how thankful we are to Tom and his team at Able Rooter. Trust them with your lives and they’ll deliver. 10 stars out of five!
Chris Baer
Chris Baer
6 years ago
Tom from Able Rooter was very professional, knowledgeable, and affordable. He fixed my sink and dishwasher with ease and did not charge an arm or leg to do so. He was very prompt and friendly as well. I highly recommend his services to anyone! Able Rooter gets and A+ from me and my wife!
Tim Webers
Tim Webers
a year ago
These guys are the best when it comes to hydrojetting your backed up sewer lines. Both times I used them they came that same day.
Kristen Rapp
Kristen Rapp
2 weeks ago
I had two drains back up and flood a room in my slab home. He responded VERY quickly and was knowledgable and professional, resolved it quickly and gave me piece of mind as to what caused it and how routine maintenance on an old slab home can help reduce the opportunity to these surprises! I highly recommend Able Rooter and especially Tom!!
Casey Hercules
Casey Hercules
4 years ago
They were fantastic! Came out to us on New Years Eve and saved the day. Very friendly and quick service. Appointment was at 5 and they were able to show up earlier than expected which helped. Highly recommend.
David Montgomery
David Montgomery
2 years ago
Was fast and courteous, showed up just an hour after I called to root out my drainpipe though I wasn’t expecting same day service!
Eric Hollenberg
Eric Hollenberg
10 months ago
Tom has always been completely professional and has helped me when I desperately needed it. I have used him exclusively the last 10+ years and would not consider using anyone else.
Eric H
Mike Goodwin
Mike Goodwin
7 years ago
Fast friendly service, came out and had my drain opened up in no time, highly recommend
Mary Faser
Mary Faser
5 years ago
Able Rooter came quickly and were excellent in their customer service.
Cleaned up after they fixed the problem.
Tom is a great guy. Thank you so much
brandon patek
brandon patek
4 years ago
Tech John was on time and fixed the sewer line from the house to the main. Knowledgeable, courteous and professional! I recommend and would use again!
Nathan Laka
Nathan Laka
9 months ago
Able Rooter St Louis is my absolute go to for any of the plumbing problems I have in the St Louis area. They have always been on time, professional, well kept and friendly to staff. On top of that they do a phenomenal job and the pricing is on point.
Jason Becker
Jason Becker
5 years ago
Called them late Sunday about a clogged sink. Less than 2 hours later a technician arrived and resolved the issue. I will use them again, and would recommend them to someone else.
doug peer
doug peer
a year ago
Called Tom to clear tree roots from a completely blocked lateral about seven years ago. Did a great job. Eventually (this week) needed help again. This time he showed up within a couple hours of my call with his state of the art Hydro Jetting equipment. Left the pipe so clean that it will take many more years to be a problem again. He explained everything, showed me the camera view inside the sewer line, and couldn't have been nicer. Deserves more than five stars, IMHO.
Alex Orear
Alex Orear
4 months ago
Tom arrived promptly and was super knowledgeable. Used the jet to clean our lateral. We got to watch the video feed as he inspected our lateral to ensure we were satisfied with his work. He was super nice and it was a pleasure having him as our technician. 10/10 would recommend.
L R
L R
a year ago
Tom really helped us out in a pinch. We had a sewer backup in our basement after crazy storms. We called Able Rooter that night and Tom got to us first thing the next morning. He hydro jetted our sewer line, fixing our soft clog, and gave us a bunch of helpful context and information. It was such a relief to get service so quickly and find someone willing to provide sound guidance and next steps.
mark madden
mark madden
7 months ago
Tom and his team is Awesome, been doing my work for 10 plus years. I have over 175 properties to take care of and Able Rooter Plumbing &Drain Cleaning St. Louis is the only one I trust. Thank Tom for ever Professional job done, Mark from Starting point property management
Shawn Groene
Shawn Groene
4 years ago
Called for a lateral clean out for the closing of my home sale. Showed up on time and was very helpful with paperwork I needed. Very knowledgeable and took his time to make sure everything was cleaned out to the best of his ability for me. Will be saving his name and number.
Angela Aubuchon
Angela Aubuchon
8 years ago
Had Tom come take care of my backed up drain.He was very courteous and answered all my questions.I felt very comfortable having such professional service done i will definitely recommend able rooter to family and friends.
Ian Kivler
Ian Kivler
3 years ago
I was having an emergency with our sewer line backing up from a clogged pump, and this was the only company that said they would make it out the same day. I called in and they answered promptly, gave me a quote and were here within two hours on a Sunday night. They were professional, helpful and took care of everything and even cleaned up the mess afterwards. I can’t recommend them enough!
David Coulter-Rickord
David Coulter-Rickord
2 years ago
It was a pleasure working with Tom! He was extremely pleasant, knowledgeable, helpful and shared preventative tips. The pricing was extremely fair, too. I highly recommend Able Rooter - call them before you call anyone else!
Raymond Scott
Raymond Scott
8 years ago
Very happy with their work. Tom responded promptly, even on a weekend, and explained all costs in advance. While doing the work, he explained the problem and what he was doing to fix it. Very friendly and knowledgeable.
Eric Levy
Eric Levy
3 years ago
Had Tom out from Able Rooter, and what a godsend! Even from the first phone call to him, he was extremely helpful and professional. He offered to be there right away, but wasn't pushy. Not only did he go over everything he was doing with me, but also informed me about my sewer lines as he was cleaning them. He was very knowledgeable, got a job done 2 other companies couldn't, and saved me a tremendous amount of money and headache by taking time to make sure it was done right. He and all his equipment was clean and presentable, and he couldn't have been kinder or more cordial. I would absolutely recommend him and this company to anyone who is having drain issues. Can't imagine it done better.
Christina Filla
Christina Filla
a year ago
So impressive 👏., great family business!!
Michael Rose
Michael Rose
8 years ago
Roto Rooter wanted $269 to clean out lateral sewer line which was ridiculous. Called Dippel Plumbing next morning 8am was told someone would come out before 4pm and clean out the line for $125. After waiting around all day for someone to come out, Dippel Plumbing called back at 3:55pm to inform us they had an emergency and would not be coming out. Since this was late Friday afternoon they wanted to reschedule us for the following Monday. We informed them that this was unacceptable to wait an entire weekend without flushing toilets, showering or running any water in the house. Their response was sorry. Got on line and found company called ABLE ROOTER. Spoke to Tom on the phone said he would be out in less than to 2 hours for $175. Tom came out and was the nicest person you would ever want to meet. He explained the problem with sewer lines and showed us some of the roots he removed from our line. He cleaned the line out with a larger blade and then cleaned the line a second time with a smaller blade. Tom was professional and cleaned the job site after he was done. Tom told us he charges the same price no matter what day or time it is including holidays. We are going to use Tom again from ABLE ROOTER to clean out our line again in a couple of years for preventive maintenance.
Darryl VanAlstine
Darryl VanAlstine
4 years ago
My second time to call Able. First was a year ago. I called today with a backed up basement drain and he was here in less the 1.5 hrs. Good service as usual.
nuviah shirazi
nuviah shirazi
a year ago
Tom answered his cell on a holiday weekend, was polite and professional and came to my house immediately. He quickly detected the issues and was amazing. I strongly recommend his company. The service was incredible and, he is honest which is refreshing these days. He provided recommendations of how to avoid the issues in the future and possible items to repair in the future. To summarize, he was extremely helpful in addressing an issue with my sewer, but also advising on maintenance work. Strongly recommend his company and reasonable as to his charges. Heprojected the costs related to the repair and he worked within his projection. Very pleased.
nathan laka
nathan laka
a year ago
Able plumbing is my go to for hydro jetting service in the St Louis area. The technician Tom has always been timely and incredibly professional. I use Able Plumbing for all the clients I manage in that area and I have never once received a negative comment about the performance. It’s very comforting to know the person showing up will be both professional and effective at getting the job done. I would recommend Able Plumbing to anyone in St Louis who needs plumbing work done in an efficient manner with very reasonable pricing.
Valerie Chin
Valerie Chin
5 years ago
We have used them twice in the last 2 years and will definitely recommend their services to our neighbors, friends and colleagues. Both times they were very responsive, on time, courteous and professional.
Donna Doepke
Donna Doepke
7 years ago
What a wonderful experience! Spoke to Tom yesterday afternoon and he was at my house before 8:00 AM this morning so I could get to work. Introduced himself and got right to the problem after he had to wade through all the puppies! Provided a thorough explanation of the problem I was having and took care of it! What a relief! Thank you Tom! I would definitely recommend Able Rooter to friends!
ashley prulliere
ashley prulliere
4 years ago
Called Able Rooter on a Sunday at about 1:45 in the afternoon- 2 hours after my husband had been trying to unclog the drain and was getting no where. Tom from Able Rooter answered and came out just over an hour later (earlier than he'd said, which was great for us!). He found the issue and had it fixed in no time. We were so grateful for his help- had been worried about the chance that we would not be able to flush the toilets or shower (kids too!) if we'd had to wait until Monday. As a bonus: he shared some tips for how to prevent this and things to try differently should it happen again. He charged what he'd quoted on the phone. I would definitely call them again.
Joe Laffey
Joe Laffey
8 years ago
Prompt, courteous service. The drain technician was very communicative, using text messaging to inform me when he was coming. He did not over promise, but instead over delivered. Service was cheaper than some of the big name places as well. Will definitely call again next time our main line clogs up.
Scott Johnson
Scott Johnson
4 years ago
I’m a repeat costumer. The problem was diagnosed and fixed within a hour. Highly recommended company.
Josefina Trujillo
Josefina Trujillo
a year ago
Hydro-jetted tree roots out of line, excellent service, was able to come on a Sunday! Definitely recommend!
Anthony Banks
Anthony Banks
6 years ago
I highly recommend Able Rooter Sewer and drain cleaning, they provide outstanding service at a fair price.
David
David
4 years ago
5 star service. Tom did what the last guy didn’t, fix the problem. Highly recommended
Jason Wessels
Jason Wessels
4 years ago
Tom and Able Roto were great to work with. Tom was professional, accommodating, on time and very helpful. The original estimate was spot on. I will use Able Roto in the future, mostly due to Tom’s high service level and professionalism. I highly recommend Able Roto. When the need arises, Able will be my first (and last) call.
Timothy Havens
Timothy Havens
a year ago
Friendly, professional, and knowledgeable. Tom and his brother showed up on time, cleaned my sewer line quickly, and ensured that everything was working. Really appreciated their work.
Jim Aumann
Jim Aumann
8 years ago
This guy was very professional. I appreciate the fact that he made himself available by phone/text and communicated when he'd be there, texted when he arrived, (which he was early, so that's cool!) & texted afterwards to follow up. He does business the way I do business. It takes more time, but the satisfied customer will remember that and come back when they need to. I also like the fact that I helped another local business. I appreciated the fact that he recognized that I knew something about what was going on with the plumbing and he WAS NOT the typical, get out of my way and let me fix YOUR screw up, kind of guy. Top Notch, job well done by Tom.
Lauren Dale-Derks
Lauren Dale-Derks
5 years ago
Tom called back in less than 10 minutes from me leaving a message and was able to send Josh out in the same day to look at my bathrooms. Both were overspilling with water and a pipe in the backyard started flowing as well. Josh was able to get the job done in an hour and a half and let us know exactly what was going on while working. This is my second time using them and won't be the last! Excellent service at a reasonable price!
Kiley Ko.
Kiley Ko.
a year ago
Able RP&D have been a wonderful company to work with. We have used them twice now for a sewer cleaning and just today a drain cleaning. They answered phone calls, texts and questions over the weekend, they were professional, so quick to respond, tidy, genuine and kind. They are our go to for all things drain related and even saved us $$ in needing to hire a plumber to do a full drain flush. We highly recommend this business and are happy to use them again in the future. Thank you!!
Jon Zeke
Jon Zeke
a year ago
Tom was fast, communicative, and highly effective at diagnosing and correcting the issue with my sewer. His timeliness and cost for service was fair and appropriate for the work performed. Highly recommended plumbing professional!
Kelly M
Kelly M
5 years ago
Once again Able Rooter provided fast, professional service. Josh arrived the same day I called, and had our drain cleared quickly!
Ashley Brickhaus
Ashley Brickhaus
5 years ago
I called Tom Tuesday afternoon due to a clogged drain in my basement shower causing overflow into my basement floor. Within 2 hours Josh was out at my house and arrived on time. I am a first time home owner and Josh was very patient with me in explaining how things work and ways to avoid future problems. He explained what he was going to do and went right to work. Once he finished we ran water to insure nothing was still clogged and all was good! He cleaned up and let us know he would be happy to help if we have any other issues. I would highly recommend this company as service was excellent, in a timely manner and was not over priced! 👍👍
dwyer149
dwyer149
10 months ago
Sewer drain clean out. Other company No showed on me and this company took care of me. Showed up on time, good communication and quickly sent paperwork I needed to close on house sale
Karen Friedman
Karen Friedman
6 years ago
Quick and excellent service. Fixed our drainage problem and showed us how to avoid the problem in the future. Professional and reasonable.
penny nordman
penny nordman
a year ago
Tom was very knowledgeable and took the time to explain what he was doing and to answer all my questions. Very satisfied with the service and would definitely use again.
Sarah Harrison
Sarah Harrison
5 years ago
Tom was super easy to talk to and got the appointment set up quickly. Josh came the next day (on time/slightly early) and started right away. The problem was diagnosed and fixed in no time at all. Highly recommend this company.
St Mounts
St Mounts
6 years ago
Tom is amazing!! I lost a wedding ring down the toilet and had little hope of ever getting it back. Tom spent extra time trying to figure out creative ways to access the pipes in a very old house. Using an inspection camera, a coat hanger and a shop vac the ring was retrieved against all odds. Other plumbers that I called wouldn't even come out to do this on a Sunday evening, but Tom was determined to retrieve the ring. A sincere thank you.
Lacy Anne
Lacy Anne
8 years ago
I called Able Rooter to have someone come out and fix my clogged kitchen sink and they were here not even an hour after i called that was a great plus.Tom was very professional and friendly he fixed my problem fast. He cleaned up the area for me where the backup was and i didn't waste my day waiting like others companies do to you they let me pick the service time and they were here ..Highly recommend Able Rooter to anyone thank you for your great service!!
Julia B
Julia B
2 years ago
Very happy with the service from Tom and his team. They were very responsive, professional, and knowledgeable. Very glad I found them and would definitely use them again.
Mike Schwarz
Mike Schwarz
6 months ago
We called Able Rooter for a hydro jetting job. Tom, from Able Rooter, was absolutely fantastic! He was very timely, responsive and professional with this job. I will recommend him & Able Rooter moving forward, 10/10 service level.
Donna Smith
Donna Smith
5 years ago
They came quickly after hours and had to come back because of where the clean out was located. The next day both Tom and Josh came out to make sure they could get the job done. They worked quickly and efficiently and did a great job. They were also extremely nice and courteous.
Courtney Davis
Courtney Davis
8 years ago
Tom was very professional and timely. We will definitely be using him again in the future and will refer our friends and family to his business. Thanks again!
TYLER BURRUS
TYLER BURRUS
a year ago
Tom was so helpful! We had been jumping through hoops with other companies, and we were sick of having this issue. Tom answered our call and was out to our house within the hour. He diagnosed and fixed the issue while explaining to us prevention methods. He was professional and I would highly recommend him to anyone.
Becky Lilienkamp
Becky Lilienkamp
4 years ago
The sewer in my basement backed up and I called the aptly-named Able. They were able to come out sooner than originally expected. Both professional and friendly, Josh diagnosed the problem and resolved it, then even went back and double checked everything to make sure I was good. He recommended I look into a county program that provides ground level access which would make the process both less expensive and more effective next time. The roots invade every few years, so that would be good. I'll be calling again when the time comes. Thank you Tom and Josh!
Angela B
Angela B
5 years ago
Backed up sewer in the basement, called about 7pm and Josh came out the same evening and fixed the problem. Great job and great people. Would highly recommend to everyone.
Beverly Hacker
Beverly Hacker
4 years ago
I've used Able Rooter several times for different issues. They are always prompt, professional, thorough and very reasonably priced. I recommend them highly.
Drager Interlock
Drager Interlock
4 years ago
THEY NEW WHAT TO DO RIGHT FROM THE BEGINNING. ROOTER ROOTER DIDN' KNOW AND CHARGED ME. JOSH YOU DID VERY GOOD. JOE JACKSON THANKS
Matthew Cassity
Matthew Cassity
3 years ago
I needed someone to come out and look at my basement drain that was clogged. I spoke to Tom who said they could come out within the next couple hours when it was already 7:30 in the evening. I chose to have them come out the following day. Not only was he early, but he was as nice as they come, and finished the job super quick. Highly Highly Recommend!!! Will without a doubt use again for any drain or sewer work.
James Sun
James Sun
6 years ago
Very knowledgeable, prompt, and gives you fair prices upfront without any surprises later! Call Able Rooter before anyone else!
Dan Sun
Dan Sun
7 years ago
Tom is the owner and a great person to do business with. I called him this past sunday. He literally was at my property within 15 minutes of my call and fixed the sewer problem. His rate is fair and he'll tell you how much it'll be on the phone, unlike all the others who won't even give you a range to work with until they do an estimate.Tom is an honest man doing an honest business and I highly recommend him.
John Moore
John Moore
6 years ago
Representative from able router they came out to my house was Tom. He was professional, prompt, and quick to clear the line. Price was quoted was nearly hundred dollars cheaper than their competitors. I've used other services in the past, but none of those services were as prompt and courteous as Tom was. Now and in the future able router will get all my business involving plumbing problems.
Gaylan Cooper
Gaylan Cooper
a year ago
Discovered an extremely clogged drain that kept us from using the kitchen sink and washing machine. Tom made time on a busy Saturday, arrived early and cleared the drain in well under a half hour. Friendly and professional. Recommended!
Jarod Jones
Jarod Jones
7 years ago
My wife walked down stairs on a Friday night at 9:30pm to our sewer drain backing up in the laundry room. I called a number of different service companies and most of the people I talked to weren't polite and their after-hours prices were about half my monthly mortgage payment. I got ahold of Tom with Able Rooter and he was at my house by 10:30pm. Polite, professional, and a very competitive price (the best out of all the companies I called by hundreds). He not only cleared the blockage, but stayed and had me run a shower for 15 minutes just to make sure everything was fine. The service was quick and there was no mess (except for what was already there from the back-up).I will definitely be calling these guys for any plumbing or sewer needs in the future.Thanks again Tom!
Jake Luna
Jake Luna
a year ago
I have used Able Rooter now twice. Tom is incredibly responsive and professional. Able Rooter was able to hydrojet my sewer line to clear a root blockage and he even gave me advice to prevent future root growth. I really appreciate timely and honest service and Able Rooter has delivered that to me every time!
Todd Garten
Todd Garten
2 years ago
Tom is great! Very personable and professional. I would call him again in a heartbeat and recommend him for all your plumbing and drain cleaning needs.
Serena G
Serena G
4 years ago
Thank you Able Rooter for responding to my main sewer clean out on a Sunday evening. Josh did a great job and the 4 others who live here are extremely grateful!
Ben Majchrzak
Ben Majchrzak
3 days ago
Called after we had a backup in our basement and got extremely fast, super professional service from them. Really easy to set up and work with.
Sandy Cariello Fitness
Sandy Cariello Fitness
3 years ago
I called Tom about a clogged drain in the basement. He quoted me a price, which was very reasonable, and was out to fix it the next morning. Even thought the clog was pretty bad, he didn’t try and charge me more. I really appreciated that. I will definitely have this company as my go-to for any future problems!
Linda Gibilterra
Linda Gibilterra
a year ago
Very efficient job on my backed up sewer drain. Very Friendly and nice job
Andrea Smith
Andrea Smith
a year ago
They were lifesavers who came on a Saturday, when our sewer backed up. The hydro jet was able to remove all of the tree branches in our line completely and totally clear our line. Their camera that followed the lines down was able to show how efficient and thorough their equipment was. I would recommend them for anyone with sewer backup problems!
Darren Waclawski
Darren Waclawski
4 years ago
Excellent service! Professional! Would recommend! 🇺🇸
Dustin Hoffmann
Dustin Hoffmann
6 years ago
With drainage problems mounting at my mother's house, I called Tom after reading several online reviews. What other customers had to say was spot on. He was easy to work with and straight-forward concerning pricing and what would need to be done. An appointment was scheduled for the following day.Arriving on time, Tom and his brother got to the root of the problem removing a pile of woody tendrils from the basement drain. Other areas that needed clearing were dealt with efficiently. My mother was thrilled with the work completed happy that everything once again flowed freely. Thank you very much for coming out!
Annette Parisotto
Annette Parisotto
a year ago
Able Rooting and Plumbing did a great job! They arrived exactly on time, accessed the situation and fixed the problem in a timely manner. The men were polite and courteous. I would definitely recommend this company .
Dan Miller
Dan Miller
7 years ago
Tom is extremely professional and was willing to come out on a Sunday to fix our problem, we waited till Monday as it was not an emergency. Tom texted when he was to arrive, and arrived on time and was able to take care of our drain problem caused by tree roots. We will surely use him again and pass his name along to others.
Jen Notestine
Jen Notestine
3 years ago
Tom fixed my problem! I had been having problems with my main drain for a long time. He came out with the hydro jet machine and worked magic. My pipes had huge roots before, blocking water almost completely. After he was done they looked completely clear. I appreciate him talking me through the process and showing me everything with the camera. I will absolutely recommend him to family and friends
Kimberly Carroll-Bevly
Kimberly Carroll-Bevly
7 months ago
Very professional and reliable company. Employees were friendly! I called and had appointment set the same day! Prices are amazing and problems resolved in a short period of time.(Hydro jetting)
Therese Botkin
Therese Botkin
7 years ago
Tom was great. Very professional. Would recommend him to everyone.
Thomas Schulze
Thomas Schulze
4 months ago
I called Able Rooter this past Sunday morning(4/30) at 8 am. Quoted the price and the work Tom will get done which included the Hydro of my lateral line and send the camera down to check for cause and recommendation for fix if necessary. Not used to that because most charge by time and length of line. Those add up.Tom arrived at 10:30 am of a two hour window 10 to noon. I was at ease with the phone conversation with Tom. When I met him in person, it was off the charts confidence in his ability to get the job done.Work was completed as promised! I have a flat section of my lateral not in need of repair at the moment.Long story ending: If in need, Able will be my first call for help!!Thanks again Tom!!!
Joe Schaefer
Joe Schaefer
3 years ago
Tom and the team are incredible! Easily the best, service, and solution to our clogged sewer drain I've evere seen! The hydro jet cleared the line in half the time of a traditional tool, AND I physically saw that the line was clean on camera in real time!! Oh yea and they showed up early and were great guys. Couldn't be happier with the entire experience. Thank you gentleman!!Joe in South County
Philip and Kalyn Gabbard
Philip and Kalyn Gabbard
4 years ago
Reasonable price and very flexible. Josh could have simply cleared our sewer lateral, but kept at it to make sure our kitchen drain was clear as well. I also appreciate the same day service.
dana henson
dana henson
3 years ago
They responded quickly to our request for a service call. They were very polite and did a nice job for us.
Jim Worstenholm
Jim Worstenholm
3 years ago
Tom came out on little notice in an emergency situation to help clear out a clogged sewer line. He was extremely polite and knowledgeable. He hooked up his Hydro Jetter machine and cleared the obstruction in no time Top of the line equipment, top of the line service from a top of the line company. Tom and his guys are the best of the best You will not find better!
Ben Lambert
Ben Lambert
6 years ago
Tom came over quickly and made quick work of a clog that I had bee trying for hours to fix but finally gave up.He is professional, reasonably priced, and friendly.I like supporting small, local businesses like this one and will use him again (but hopefully I never have to).
Latasha Hemphill
Latasha Hemphill
a year ago
My sewer line was clogged. They came and hdro jetted the sewer line and provided great customer service. I would DEFINITELY recommend Able Rooter Plumbing. ⭐️⭐️⭐️⭐️⭐️
Angela Turner
Angela Turner
6 months ago
Great service! Tom was very friendly and professional! He took care of the issue and offered cost saving suggestions for how to mitigate the issue in the future. Highly recommend and will use again, if needed!
Brad Barks
Brad Barks
5 years ago
Had an issue with a drain that I was not able to get address with other services. Able came out and used their hydro jet to clear the blockage. Service in less than 24 hours. Very nice to deal with. Great outcome.
Jim Griffith
Jim Griffith
2 years ago
I highly recommend Able Rooter. Tom Craig cleaned our Sewer line that was totally clogged with tree roots (their machine is impressive). All this on a Saturday evening at no extra charge.
Katy Dixon
Katy Dixon
2 years ago
I contacted able rooter and got a response very quickly. He was super kind and professional. Reasonable pricing and did quick work. Knowledgeable and will be using Tom and his team again! Thank you for great service!
Joe K.
Joe K.
6 years ago
Tom was professional, prompt and Knowledgeable. Eliminated a challenging blockage in my main drain pipe with ease. Would recommend, and use again.
Eileen Balmer
Eileen Balmer
6 months ago
I live in an older city home and the plumbing needs extra attention at times.I had a bit of an emergent situation with the main Sewage line out of my house. Tom was responsive, knowledgeable and friendly. I highly recommend his service and will absolutely be using his service in the future.
Latrina James
Latrina James
4 years ago
They came out on a Sunday for a very reasonable price, worked until the job was done. If you ever have plumbing problems their the ones to call first.
Kong Wong
Kong Wong
a year ago
Tom was quick to respond, and I was able to set up an appointment the next morning. He was super helpful and even taught me how to clean the hair out of my shower drain. I will definitely call Tom again for future repairs/service..
Sean Chen
Sean Chen
3 years ago
I was looking for 2nd opinion as one company wanted me to replace my lateral line for sewer backup issue, Tom came to help and fixed the issue quickly without having to replace the lateral.
Patrick Barry
Patrick Barry
4 months ago
These guys were awesome. Showed up on time - fixed a problem others said was unfixable. They rock.
L DeeNee Realty Solution Llc
L DeeNee Realty Solution Llc
5 years ago
OMG !!! Josh came to my home 8/19/2018 and fix the backed-up sewer drain in my laundry room. I made the emergency call about 8:22pm to Able spoke with Tom who assured me someone will be available within an hour or two because they were on another emergency call. Josh arrived about 9:50pm and accessed the problem & began to work.In less than a full hour Josh had successfully cleared the sewer drain, cleaned up the area . He also explained the details of his work & findings. Josh was professional . The cost was fair & I would definitely refer this company.Thanks a bunch,Lisa M.
MeOwl2 nocoash (MeOwl2)
MeOwl2 nocoash (MeOwl2)
5 years ago
Tom came the next morning and was very quick and efficient! Will use them again in the future! (Susie)
William Dawson
William Dawson
4 years ago
I called at 6pm and was able to schedule an appointment for 9am the following morning. My laundry room drain was clogged and they were able to clear the pipes in less than 20 minutes. I spent 2 hours myself the night before! Definitely would reccomend! Roto-Rooter told me they couldnt help me for 3 days and was over double the cost!
Suzan
Suzan
8 months ago
Excellent company to work with. Tom hydro jetted roots out of our main sewer line, showing us on camera exactly what he was doing. Outstanding service at a reasonable price. Highly recommend to friends and family regularly. You won’t be disappointed.
julie lappin
julie lappin
a year ago
I highly recommend them. They fixed our backed up sewer drain. They were super nice and stayed in constant communication with us over the weekend to fit us in the schedule. Very professional and even cleaned up the horrible mess. Will definitely use them again.
Paul Hillhouse
Paul Hillhouse
3 months ago
Had a months long exterior basement floor drain clog issue. Had another service come who used a snake for about an hour trying again and again to get the line opened, but without success. Afterwards I tried chemicals which would open the line to slowly drain but needed repeat application over the next few months. All very frustrating. Finally discovered Able Rooter online. They arrived early. I had requested a more expensive service option but Tom explained why previous snake efforts probably didn't work and recommended he first try a less expensive approach. As result he had the drain open in 10 minutes, followed by a thorough clearing and testing to make sure the drain would remain open. All for a lower price than expected. Such a relief!!!
Heather Donley
Heather Donley
a year ago
Called for hydrojetting Tom was quick to get quote & schedule the service! He’s professional & provided all the documentation needed to get the sale of this home closed on time! 10/10 Recommend
R D
R D
6 months ago
We live in a house with a poorly designed plumbing system.Tom was able to power wash our plumbing system, and got rid of 40 years of built up kitchen grease.We were calling drain cleaners every 4 to 6 months prior to the cleaning. Happy to say it's dropped to once every year and a half.He is fast, thorough, reasonably priced...and most importantly makes himself available.
Alex Crews
Alex Crews
4 years ago
Able Rooter is the real deal. After renting multiple augers myself and trying to find/fix my issue, my problem became serious when i could no longer run water without having my basement drain overflow. Tom (owner) at Able Rooter contacted me within 10 minutes of submitting a request on their website, and was out to fix my problem that next morning. Not only did he solve my issue (tree roots growing into pipes in the front yard), but it was significantly cheaper than other options i explored. Tom gave me an estimate up front and stuck to that price, no tricks or hidden fees. Don't mess around with the other guys, call Tom and get your problem fixed by a local business you can trust will do the job right and at the cheapest cost out there.
Morgan Henry
Morgan Henry
a year ago
Tom was so kind and helpful when our basement flooded unexpectedly - he came and fixed the issue within a few hours of my call. Hopefully we won’t have to, but if our 100yo house has any future plumbing issues, we will definitely be using this company again!
Jason Schmieder
Jason Schmieder
7 months ago
Called Able Rooter on a Friday. We were having problems with water coming up through the floor drain in the basement when the washer or shower was being used. I let Tom know that it wasn't an emergency so he set up an appointment for that Monday after I got off work. They showed up on time and did a camera inspection on the main line on the outside of the house. There were roots growing into the pipe. So hydrojetting was used to clear all the roots and debris while Tom explained to me what I was seeing on the camera. He went through the whole main line to prove that everything was cleaned and cleared. Would definitely recommend using Able Rooter for any drain issue.
Julie Pronovost
Julie Pronovost
6 months ago
Great service! we identified our problem at the end of the business day, but they still showed up asap when we had sewer overflow in our basement. Very knowledgable and professional. Easy to work with. For sure the right guys to fix your drain issues!
Jen Niccum
Jen Niccum
a year ago
Tom is fast & Thorough! He does a great job and goes above and beyond! I only use this company for my plumbing needs. Thanks again Tom
Tabitha Martin
Tabitha Martin
3 years ago
Tom was able to come out according to my schedule and fix my problem quickly and efficiently. I will definitely be using his services again in the future
Paige Buchheit
Paige Buchheit
6 months ago
Tom was quick to respond and got us on his schedule the next morning. They were quick and efficient and fixed out problem!
Laurie Finch
Laurie Finch
4 years ago
Basement drain was backing up raw sewage -- YUCK! I called Able Rooter and got Tom on the line on the first call! He was able to give me a basic estimate over the phone and assured me he would be at my house within two hours. An hour after I first picked up the phone, they were in my basement going to work! They fixed the issue and cleaned up the mess. I could not be more delighted and I'm already planning on calling them out for work on my rental property. Quick, clean, friendly and affordable!
Andy Kaiser
Andy Kaiser
2 years ago
Called Able as we were having problems with our sewer line. The reviews were stellar. They arrived 10 minutes early (unheard of!) and Hydro Jetted my sewer line and cleared a couple of bad clogs. Tom was extremely courteous, polite, and professional. The price was fair and comparable to others and they went above and beyond to clear the clogs. I will be calling them back for my future plumbing needs (although hopefully I won’t need them!).
Erin Elstner
Erin Elstner
3 years ago
These guys were great! They were prompt, professional, friendly, hard-working, helpful and got the job done. They really went the extra mile and resolved my drain issue. I can't recommend them enough!
Takn Noshit
Takn Noshit
3 years ago
Tom and his assistant Mike were awesome and the sewer drain is flowing again. Great work!
Matt F
Matt F
8 months ago
Tom was AMAZING! He was very informative and professional! He came out immediately for an emergency call and went the extra mile as we had a log stuck in the outdoor pipe. Thank you again Tom! I will tell everyone to use Able Rooter!
Patrick Hinrichs
Patrick Hinrichs
3 years ago
Great, friendly and knowledgeable service. We had a back up in our basement and Tom Craig came out to assist us. Things couldn’t have gone better. Tom did a great job. We have cast iron piping and he was able to fix the clog without causing any damage to the piping system. I’d recommend Tom and Able Rooter to anyone with plumbing/drain issues.Thanks again.
Dawn Milburn
Dawn Milburn
8 years ago
We had service two days ago. We have an old home that has decrepit pipes and Able Rooter saved us! We have free flowing plumbing again. Courteous and thorough service. Couldn't ask for better. Thank you!!
Glenn Conley
Glenn Conley
a year ago
We had a slight emergency where the drain for the old washer was not working, and our new washer was being delivered early on Saturday. I called Tom Friday night and told him the problem... he said no problem and that he'd have it all working before the new washer was delivered. Tom went over and above to take care of the issue. We highly recommend!!!
Kyle Younger
Kyle Younger
a year ago
Tom was able to get out in a timely manner and helped us out right away. Great service.
Mark Klein
Mark Klein
5 years ago
Thank you for your hard work. John had to go up on our very steep roof to un clog our drain. You were on time An very polite. John did an outstanding job in a hard situation If ever we need another drain fixed we are calling you all. !!
Michael Obrecht
Michael Obrecht
a year ago
Abel Rooter came to our restaurant today and did an excellent job for a very fair price cleaning our kitchen drains. It was a very challenging project and the thing that impressed me most is they wouldn't give up until it was done. Great price. Great job. Great guys. Thank you Tom and crew.
Tom Vierling
Tom Vierling
6 years ago
Great service. I had a problem with a drain backing up, so I gave Able Rooter a call. I spoke with Tom, and he was upfront with pricing and able to work with me on an appointment time. Prompt and professional, I would definitely recommend this company.
John Walters
John Walters
6 years ago
I called the number, Tom quoted me a price and was at my home in less than 2 hours. Drain was snaked and good to go (checked with large volume of water) in less than an hour. Did not try to sell anything just completed the process and left. Very proffesional start to finish.
Michele Gorski
Michele Gorski
2 years ago
Once again Tom came through for us. We have an old house with sewer pipes that have roots growing in them. Using his hydro jet, Tom was able to clear our pipes and give us back a working toilet. He knows what he's doing and was able to explain what was going on. Tom is smart and dependable and nice too. Would totally call Able Rooter again.
Chris Cardinal
Chris Cardinal
10 months ago
Couldn’t ask for a better experience. Needed them out to my house the next day to clean a clog and inspect my sewer line. They were responsive and professional in their service and communications.
Maryanne Dersch
Maryanne Dersch
3 years ago
Excellent service. Unclogged a drain another company told us would take special equipment and more money. Honest and responsive.
Jason Smith
Jason Smith
8 years ago
Our sewer backed up and Tom was the only one to answer the phone at 5:15pm. We had multiple company's say they were already closed for the day starting at 4:45pm or simply just hang up on us.Not only did he stick to his quoted price, but was at our location before Serv Pro showed up in 1 hour 45min. from the time we called him.He was very professional and made sure the job was done right the first time. Don't use anyone else but these guys.
Sarah Sexton
Sarah Sexton
a year ago
Quick, efficient, on time and very communicative in planning. Exceptionally professional. I hope I do not have other drain issues, but if I do I will definitely call this company again. I wish all contractors I am working with operated like this company!
Daniel Sander
Daniel Sander
4 years ago
Tom is Awesome !!!!!! Came out within an hour and a half of me calling and it was a Sunday !!!! VERY professional and knowledgeable !!!!! I will definately use them again and reccomend them to everyone !!!
Tom Dunham
Tom Dunham
8 years ago
Cleared our washing machine drain stack. We were so pleased we had them come back and do the main sewer line. Fast friendly service and cleaned up after themselves. Gave very helpful information on maintaining our lines. Highly recommended. We will use them always.
Eric Christensen
Eric Christensen
a month ago
Tom at Able Rooter does a tremendous job! He has helped us several times over the years and is prompt, professional and friendly. I highly recommend his services!
John Williams
John Williams
6 years ago
Spoke with Tom in the afternoon regarding a drain clog issue I had with two drains at my home. He arrived promptly at 8 am the next morning.
He was polite, professional, and had the work completed in short order.
What more can I say? I would recommend them to anyone.
Kudos!!
shawn butler
shawn butler
8 years ago
Very professional and hard working. Always willing to work with me in price and way cheaper than roto rooter. Please call my friend over St able rooter any time.
Tina Meade
Tina Meade
2 years ago
Tom was great. He was able to solve my clogged drain very quickly and responded fast to my request for service. I would definitely use again for any future plumbing needs.
Maria Crow
Maria Crow
3 years ago
Called with a sewage backup on a Sunday afternoon. Couldn’t run any water without backup in the basement, so needed help fast!!! Said they’d be there in 90 minutes and were even a couple minutes earlier. Both Tom and Mike were professional and courteous. Got the job done quickly and we were back in business. The best experience I could have hoped for, given the circumstances.
Laura Dieckmann
Laura Dieckmann
5 years ago
Fantastic experience working with Tom and Josh. We had a basement drain that was backing up on a Sunday and Josh came out same day to clean it out. Highly recommend Able Rooter!
Kathy M.
Kathy M.
6 years ago
We had a clogged drain & they came out the same day & took care of the problem. In addition to the line that was clogged they cleaned out all the other sewer lines. We were very impressed with Able Rooter.
Ann Zytniak
Ann Zytniak
3 years ago
We wish there were more than 5 stars for this rating. Able Rooter is everything they advertise and more: Clean, punctual, knowledgeable, polite and totally dedicated to customer satisfaction. They jetted our sewer line clean and retrieved a broken cable.A serious problem that could have resulted in an overly expensive repair was averted, at a very reasonable rate. Their professional attitude was superlative. We are grateful and thankful that we called them to fix our sewer line problem. Thank you, Tom and Mike!Ron and Ann Zytniak
Laura Foht
Laura Foht
7 years ago
Tom came out to our Dogtown house on Saturday night, when no one else wanted to take calls or make the trip out. Our floor drain in the basement was backing up due to a clog at where the sewer lateral line met MSDs line. He was very nice, professional, and stayed in contact with us via text. He fixed it quickly and was very reasonably priced for a 10:30pm emergency call.
Paul Kneeland
Paul Kneeland
8 years ago
I called at 6:30am on a Saturday morning. Tom Craig answered after a few rings, asked a few questions about the problem, and gave me a solid price and a time right then. None of the usual '....somewhere between 9 and noon...' or '...time and a half on weekends...'. He said he'd be here at 8, and that is when he showed up. Fixed the problem, took a credit card, and gave me advice on how to prevent future problems. Able Rooter are my go-to guys for drain issues from now on. Thanks Tom!!
Mark Johnson
Mark Johnson
a year ago
Tom brought out serious equipment to clear out my main line. Very pleased with the work.
James Harrelson
James Harrelson
8 years ago
I had a backed up sink called Able Rooter and they was out that day..Tom is very professional and knowledgeable...Will call them again...A++++
Mary Schmitt
Mary Schmitt
2 months ago
Tom and his team are the best in the biz. Professional, courteous, prompt and get the job complete!
Sean Joerger
Sean Joerger
2 years ago
I have been going through Tom at Able Rooter for quite a few years now due to having an older house and roots growing in my sewer line. Usually he has to come out about once a year using a cable to clear what he can. This year he used the Hydro-Jet and camera to really see what was going on. Luckily the pipe was not damaged and he was able to clear roots out that he had been unable to do with a cable. Tom has always treated me well, and I will exclusively go through him for any drain/plumbing issues I may have. Thank you.
Alex Hauge
Alex Hauge
2 years ago
Very responsive and nice guys to talk to. Came out same day and solved the problem very quickly
Edward Grubb
Edward Grubb
7 years ago
Our sewer had backed up in our basement. I called at midnight, and immediately reached Tom who answered. I explained the situation and he said he would be there first thing in the morning. He showed up at 8:30 AM, snaked our sewer and had the problem fixed in 20 minutes. Great customer service and professional. Would highly recommend to others and will call them again for future sewer needs.
Anne Alabach
Anne Alabach
4 years ago
Josh is professional and does great work. Company was responsive and arrived quickly within a couple hours after calling. And he cleaned up after the work was done! Thank you Josh!!
Adam Brown
Adam Brown
7 years ago
I had a backed up drainage line that was spilling water onto my basement floor. Tom was able to set something to come that afternoon (only 3 hours after I called). When he diagnosed the problem, the pipe that was causing the issue was too small for a snake/auger, but he found a different solution and had the water flowing freely in no time!Highly recommend - great, friendly service and prompt response!
Lisa Griggs
Lisa Griggs
a year ago
Able Rooter was a total life saver! Unbelievable service! Answered my call promptly, showed up earlier than anticipated, incredibly efficient, polite and professional. Knowledgeable and experienced. Highly recommend!
Laura Mertz
Laura Mertz
4 years ago
Tom is great! Unfortunately I live in an old home & have tree roots that grow into my main line. I've had Tom come out several times to clean them out over the last few years & have always had nothing but great experiences. I always appreciate that he's able to work me into his schedule when I have a problem. He's easy to communicate with, always on time, & MUCH more affordable than some of the other guys in the business. I also appreciate that he is very thorough & checks (multiple times) to make sure everything is working properly before he leaves. I'll continue to call Able Rooter for any future issues & I always recommend Tom to my friends & family who have similar needs.
Skyler Montiel
Skyler Montiel
a year ago
Incredible service, Tom had the problem solved and was in and out in maybe 20 minutes, if even. Couldn't recommend more!
Nathan Emery
Nathan Emery
8 years ago
Able Rooter is the way to go when it comes to plumbing issues. I have used them twice so far and will never call another plumber again. They are fast, very reasonably priced, knowledgeable, and polite. Tom was straight up with me about pricing and was at my house in no time. Ditch the big plumbing companies and give Able Rooter a shot.
walter Holley III
walter Holley III
7 months ago
Real professional! Showed up on time, diagnosed and showed proof of the problem, and cleared the drain within an hour. The pricing for the service was also upfront and agreed upon before they showed up, with no additional surprises. Appreciate the work and courteous service.
Dee Watson
Dee Watson
8 years ago
Tom was very professional, and knowledgeable. Thanks for sending him. I couldn't have asked for a better plumber. If I am ever in need of a plumber again I would love to have him. I would definitely recommend this company to family and friends.
Robbi Rohr
Robbi Rohr
8 years ago
My main sewer line from my house to the street was backed up. This had happened once before about 5 years ago and I called another company to come fix it.I called Tom on Monday late afternoon and he was at my house by 10:15 on Tuesday morning. He assessed the situation and got right to work. He had to snake the drain from my rooftop out to the street - he said he felt the clog at 100 feet and went ahead and did 120 feet just to be safe. He had me turn on all the water faucets in the house - including the tub and the washing machine - just to make sure it was all draining fine befofe he left.He did a great job and the cost was exactly what he quoted me on the phone - which was about $200 less than what I had paid the other company 5 years ago!He is friendly, honest and shows up when he says he will be there. 3 huge pluses in my book. I'd recommend them with 2 thumbs up!
Monica Chaluja
Monica Chaluja
6 years ago
Very knowledgeable and patient. He was very understanding of oir predicament. Very fast response. Definitely recommend.
Rick Schwartze
Rick Schwartze
6 months ago
We recently had a floor drain in our basement back up during a heavy rain storm. My son-in-law suggested that I call Tom, who had done a great job for him. Despite being very busy with other jobs, Tom was very responsive and helped me get the problem resolved. I highly recommend him, should you need his services.
jake wigglesworth
jake wigglesworth
3 years ago
Tom was very prompt, direct, explained everything he would and could not do.. there was no hidden agenda, he was just there to fix a problem... Very knowledgable and willing to provide an understanding of what was going on..Would highly recommend his company for any cleaning/drain issues you are having
Mike Clegg
Mike Clegg
2 years ago
Offers and provides a professional service. Always able to establish contact. No busy signal!
Sue Eckhardt
Sue Eckhardt
6 years ago
I left a message when I first contacted Able Rooter -- Tom called back within 5 minutes (I had left messages for 2 other providers who have yet to call me back). We arranged an appointment that would accommodate my work schedule. He was there, ready to go to work, at the appointment time. Tom is friendly and knowledgeable. He did excellent work and charged me exactly what he said the fee would be when the appointment was set.... no extra time or other hidden charges. I would highly recommend Able Rooter to anyone needing his services!
Lauren Silberberg
Lauren Silberberg
3 years ago
I was very pleased with this company. Tom and his associate were very professional, on time and considerate of my schedule. They went to work immediately to resolve the problem and did so quickly. The entire process was very easy and their prices were fair. I would definitely recommend their services to others. And will be using them in the future!
Doug Bruening
Doug Bruening
3 years ago
Tom did a great job. He was up front with pricing and kept his appointment promise. He was excellent at communicating. He took the time to listen to properly diagnose our problem, as a result, the repair we needed cost quite a bit less than the repair we were anticipating. Believe all these 5 star reviews, they are legitimate
Aurora Vallelunga
Aurora Vallelunga
4 years ago
Tom and Josh are efficient and professional. If I ever have plumbing problems again, this is who I’m calling.
Rob and Mary Harper
Rob and Mary Harper
a year ago
Arrived early and cleaned our washing machine drain. Charged the quoted price and gave me a few suggestions to save me money later. Professional all the way.
tom agusti
tom agusti
a year ago
Able Rooter was a lifesaver. Tom was great. He was knowledgeable and professional. He was even available to come out on a Sunday. Our sewer line was backed up and we could barely run the water without it backing up in our basement. We had 3 other companies come out that were not even able to diagnose the issue. One company even told us that there was definitely a break under the basement. Tom came in, got set up quickly, and jetted the sewer line. He then took time to show me the camera where the issues were and what I should do to protect the pipes for the future. I wish that I called Tom first. It would have saved so much time, money, and frustration. I highly recommend Able Rooter. Instead of cabling, spend the extra money for the water jetting and know that the job is done right.
Melissa Waugh
Melissa Waugh
3 years ago
Able Rooter did an outstanding job hydro jetting our pool deck drains. We’d tried other companies, and were told that they don’t service this kind of need. Before Able, one other company did come out and predicted we’d need to tear up part of the concrete. Able was here for an hour, jetted the drains and advised some simple landscaping fixes to avoid future issues. Big thanks to Tom for helping us eliminate a persistent and frustrating issue!
Michaela Garcia
Michaela Garcia
7 years ago
Tom was wonderful and so fast!! He was here in an hour and finished in 30 minutes!! We will use them anytime we need the service and suggest them to anyone else who has a sewer as backed up as ours was. He was so patient with me since I had no idea where my sewer line was and had to communicate with my husband through text. Really just the best service I could have ever asked for. He was even kind when my neighbors were rude and nosey. Thank you so much!!
Brady Peters
Brady Peters
2 years ago
Showed up early, finished quick, were really great!
Jessica Hartline
Jessica Hartline
10 months ago
Wonderful experience with Tom and Able Rooter. Quick service and reasonably priced! Would 100% use again if needed.
Bret Shaw
Bret Shaw
4 years ago
Had a plugged drain in basement on Sunday afternoon. Tom picked up immediately and was at the house in 45 min. He was professional, knowledgeable, and very amicable. He corrected the problem and provide details on what was wrong. Use them, you won’t regret it!
Keith Wagner
Keith Wagner
a year ago
Able Rooter was great. They were my third call, the others couldn't get here within 24 hours. I received a text telling me they would arrive in about an hour and a half after my call. Tom came in, introduced himself, we talked about the situation and then he got to work unclogging our drain. Excellent service and did what I needed quickly and efficiently. If I need this service again, and I hope I don't, they are #1 on my list to call.
Julia W
Julia W
4 years ago
Our service man, Tom, is great every time we have to call upon him. Very friendly, courteous, quick, thorough, and efficient. We know we can count on him.👌👍Robert was a great too!
Bill Ruhl
Bill Ruhl
7 months ago
Service was on time quick and professional. Great price. I would absolutely use them again.
Steven Klos
Steven Klos
a year ago
Had some water backing up through basement floor drain and decided to get the full main out to the street hydro-jetted as routine maintenance and peace of mind. Called Tom and he came the following day, flushed the pipes, and then took the time to camera the line with me to show me the work that was done. My experience with Tom and Able-Rooter was seamless and incredibly professional. If you are questioning whether or not use them, do it. Customer for life.
Tyler Mork
Tyler Mork
2 years ago
Great service. Nice people who actually respond in a timely manner
Amber Rogers
Amber Rogers
4 years ago
We had a major problem. Our main sewer line backed up, flooding the basement. We called Tom at Able Rooter to see if they could come out. He texted us the technicians name and gave us a 30 minute arrival window. The tech showed up within the window. He was polite, well dressed, professional and courteous. He was able to get our problem handled in an hour. He informed us of a problem that could cause worse issues down the line but got us up and running again. We were very happy with the service as well as the cost for an after hours call.
Julie Leidenfrost
Julie Leidenfrost
8 years ago
Our sewer backed up on a Saturday and Tom was able to come out within an hour of calling. Service was quick, friendly, and professional. Our drain is working great now!
akwkfw
akwkfw
6 years ago
I contacted Tom on FB. He responded literally in seconds. Really. Like 5 seconds. Told him what was going on, and within minutes he was on his way to my house (after 8pm!!!), got to my house, diagnosed my issue, fixed and done in about 30 minutes!!! Super nice dude, friendly, fast and professional. He even explained some other things I needed to have done, and how to save money doing it myself! I would HIGHLY RECOMMEND Able Rooter. Most awesomest company to come out in the evening and fix my rancid toilet overflow!!!!
Nick
Nick
5 years ago
I sent a message to Able Rooter at 10pm last evening, and Josh arrived the next day, on time. I would highly recommend utilizing their services as they are experienced, friendly people, and much cheaper than most other places!
Christin Hovis
Christin Hovis
3 years ago
I called with a backed up sewer and am super satisfied with my experience. Tom scheduled me for a morning time slot and Robert arrived on time. Robert was very knowledgeable but also took the time to listen in regards to past experiences with the same problem. He went the extra mile to make sure the line was clean. Will definitely use again. Great service and reasonable price.
Martin White
Martin White
4 years ago
These guys are good. Great equipment and knowledgable. Very happy with their service.
Karen Baer
Karen Baer
3 years ago
Calling contractors gives me a near panic attack, but plumbing issues cause me the least stress because I know I have Able Rooter Plumbing. Above and beyond courteous, knowledgeable, and skilled. Cannot recommend them highly enough.
Rude Dog
Rude Dog
a year ago
Tom came out early on a Sunday morning to jet out the drains in my restaurant because we were having a major problem with them not flowing properly. He ended up finding a break in the main line going out of the restaurant. Tom immediately called a plumber he knew that came out that morning to look at the problem. We were up a running with very little down time. I appreciate his prompt response to my call and coming out on a Sunday morning. Very professional and knowledgeable about what was going on. Thanks Tom!!!
Vedran “Ludivedo” Djukic
Vedran “Ludivedo” Djukic
2 years ago
Tom and Mike from Able Rooter Plumbing and Drain Cleaning St. Louis came out on extremely short notice and hydro jetted the line clean of roots.Wonderful customer service and and extremely affable, would recommend them to everyone!I was dreading the whole process but they were able to resolve it quickly and assuage my fears. Hopefully I will not have to use their services in the near future but, if I have to, they will be the first ones I contact.Thank you so much,Vedran
Kimberly Wiley
Kimberly Wiley
4 years ago
I had Josh come out to do the drain service. As a female homeowner, sometimes service industry people do not try to help you, only get additional money from you. Josh properly (because it had been done before by a previous company improperly)cleared my main line and from seeing a few things gave me some helpful tips about properly handling pipes in the basement so water did not freeze and bust the pipes. He was professional and so very courteous. I will always call these gentlemn when i have a need. Tom was also very professional and got back to me as promised and was able to do the job sooner than expected. I am absolutely happy.
Jonny G
Jonny G
a year ago
This company was great. They answered the phone at 10 pm to schedule an appointment. They showed up early and did a fast, high quality job for my family. Clean uniforms and modern equipment. Hydrojetting is the way to go!
Louis Kreutzberg
Louis Kreutzberg
a year ago
Tom came in did it quick job, clean and easy. In out no problems...
Complete professional.
Linda Read
Linda Read
8 years ago
We had a clogged toilet and I called and talked to Thomas at Able Rooter He asked if it was urgent, and we agreed on an early time the next day. Thomas was here, fixed the problem, and gave me a little in-service on preventing future problems. Living in a 116 year old house I'm always on the look out for a trusted person to come help.I've found my go to to plumber. Thanks,Thomas.
Steven Niebruegge
Steven Niebruegge
3 months ago
Tom did a fantastic job cleaning out my underground drain lines. He was prompt and worked quickly.
MD
MD
8 years ago
I have a 100-year-old home. Our sewer and waste line backed up into our basement. I called Able Rooter and Tom arrived the same day, even early. He advised as to an estimated charge before arrival, cleared our lines from the street and solved the problem. Afterward, I ran the dishwasher and washed a load of laundry at the same time, and not a single problem! Thank you, Tom.
Christa Hollensteiner
Christa Hollensteiner
a year ago
Called Able Rooter to unclog the sewer drain causing consistent back ups in the basement. Tom was extremely helpful and explained the issue and resolution; we have been having issues for years, and he took the time to walk me through what was showing on the camera while hydro jetting the line. I really appreciated his customer service and professionalism. Would recommend Able Rooter!
Jessica Kacich
Jessica Kacich
5 months ago
Called Able Rooter Plumbing & Drain Cleaning St. Louis to hydro jet our sewer line after our basement sewage drain overflowed. Tom was incredible. He came out within an hour of my initial phone call in a panic asking for help on a Friday afternoon. He was thorough, fast, friendly, and affordable. Will be using for all of our future plumbing repairs and maintenance. As well as recommending to all of our family and friends.
Katie Wool
Katie Wool
a year ago
We have had to call Tom on two occasions, both of which he was very responsive, prompt and professional. We will continue to use and recommend Able Rooter.
Casey D
Casey D
5 years ago
Stayed in contact to let me know when he would be there. Gave me a price up front and stuck to it. Did what he said he would do and was very courteous doing it. Very pleased!!
Brian Albl
Brian Albl
6 years ago
My wife and I had a wonderful weekend away and came home to our drains backing up. I did a quick internet search and read allot of reviews about allot of different companies but when I read what people were saying about Able Rooter I called them.I received an immediate answer and we set up a time that was convenient for me and my work schedule. Tom was on time and we walked through my issue and he got right to work. My drain is now flowing free with no more issues! he also gave me some great info on how to make sure this problem doesn't happen again.I don't normally take the time to do reviews but I was so happy that the job was done right, Tom didn't try and sell me on anything unnecessary, and he didn't empty out my bank account with a ridiculous rate for the service!I hope I don't need to see a plumber very often BUT if I do I wont hesitate to call Tom again if I do!.
Kayla Dodge
Kayla Dodge
2 years ago
Able Rooter provided excellent service when my main sewer line clogged. They came within 2 hours of me calling and efficiently hydro-jetted the line. It was clear through our conversation that they know old St. Louis houses, and I had full confidence in their expertise. I would recommend Able Rooter to anyone struggling with a backed-up drain and will certainly use them again!
Govi Reddy
Govi Reddy
7 years ago
We had a clogged drain at our convenience store/ gas station causing disruption to our normal business. I contacted Tom for help. He was on the site within 45 minutes and rectified the issue right away. Immediate response was very critical for us and Tom delivered it to our satisfaction. I am planning to take Tom's services for all my future needs.Govi ReddyOwner7-Eleven Chesterfield, MO
Richard Angevine
Richard Angevine
4 years ago
Tom was very professional and efficient. He was able to diagnose and solve the problem at a reasonable price. Hope I don't have to but would definitely use again.
Ethan Schroeder
Ethan Schroeder
3 years ago
Able Rooter is the best! I called in on a Thursday evening to get my main sewer line cleared out and Tom made sure we got taken care of the very next day. He ran a camera through the line and showed me the roots that were causing the block. He then hydro jetted my sewer line out to get it completely clear of any blockage and set us up to have a clear drain for a long time. We'll definitely be using Able Rooter again in the future if needed!
Megan kukuljan
Megan kukuljan
a month ago
Awesome customer service! Very friendly!
Amanda Harris
Amanda Harris
8 years ago
Able Rooter Owner Michael Proctor 5691 Riviera Huntington Beach Ca 92647, Not In St LouisRidge Runner Outdoors 16033 BOLSA CHICA STREET #104-SUITE 311 92649,Not in St Louis.Registers Able Rooter Sewer & Drain Cleaning St. Louis in Nevada Charter # Fl001410409) Not In St Louis ,Out of state owners-------------------- Michael Proctor is the owns Able Rooter & Ridge Runner OutdoorsRidge Runner Outdoors L.L.C dba Able Rooter Sewer & Drain Cleaning St. Louis , Able Rooter Sewer & Drain Cleaning St. Louis has a small office in south city of a one man show, Thomas that live in St Ann.Here are the facts don't be fooled.Yours truly Amanda Harris--------------------------------------------------------------------------------You call me fake I messed up your five stare rating -----------------------Give us a chance to prove the Harris Family who have never even used our service--------- YOU DID NOT SHOW UP ABLE ROOTER.--------------- You messed up your five stare rating. You're still a out of state owned. The proper way to treat a customer service complaint is to just let the customer be right and move on but you cant do that.
Matilda Burch
Matilda Burch
2 years ago
I called Tom based on his excellent reviews and he lived up to all expectations! He responded immediately to my request for help with my outdoor drain pipes! He used a system to make my drain pipes look just like new! I highly recommend his services!
N Coll
N Coll
2 years ago
I’ve used Tom & Team once before to unclog a drain, and with an issue that popped up yesterday, he was the obvious first choice. Very responsive and arrived on time. It was a tough clog, but Tom was determined to get the drain opened up, trying a few different methods/tools. I’ve recommended him to friends and family, and will continue to do so. Best in the business!
Ryn Shane
Ryn Shane
6 months ago
Thos is your go to guy. He was able to get a drain clock out from underneath the foundation of mine and all the way out to the Sewer. Otherwise I would have thousands of dollars in plumbing
repairs for a plastic plug.
Brannan Hetzler
Brannan Hetzler
3 days ago
It was a pleasure working with Tom. I called for some help with my sewer drain and he came out the very next day, right on time. He was efficient and got the job down for a good price.
Ted Mccullough
Ted Mccullough
7 years ago
Do yourself a favor call Able Rooter first. I called the company that everyone knows the name of, I was told someone will be out in less than one hour 2-1/2 hours later they admitted it would be two more hours 😡 I called Able Rooter and Tom said I will be there in 40 minutes he was here in 30. He had the problem fixed before the clock struck midnight! I would have still been waiting for the other company. Oh and BTW just as he beat his estimate on time he also came in less on the cost, and worth every penny. Thank you!
Hayate195
Hayate195
4 years ago
Had our basement back up the other night. Called and spoke with Tom, who was very professional and polite. Tom was able to respond as soon as he was capable. Thank you very much for the professional and fast service. The family thanks you!!!
Pat Strange
Pat Strange
7 years ago
We called Able Rooter the day after Halloween (Sunday) because our drain was running very slow and there was a foul odor. We have a belly in our floor drain so we have issues every couple of years, we historically called Rotorooter for the service but decided to try another company. Thomas was at our house within 90 minutes and snaked the drain for us. It is running clear, he even said that he would wait a few days to cash the check since we have had issues before where a simple rooter wouldn't do the trick. He called back on Tuesday to check to see if things were still running well. Friendly, great customer service, and on-time arrival. Much, much cheaper than the other guys and even cared enough to check back on it.
Sara Lorentz
Sara Lorentz
3 years ago
My tub has been backing up on me for awhile and its been gross. When taking a quick shower, the water wouldn't drain and would get as high as over my ankles! I do have long hair and a dog with long hair so I was sure hair was clogging the drains... I had been Liquid Plumbing the job myself for about 6 months... finally I could not take anymore!I called around to a few places, some gave me the runaround, some were very expensive.... I found Able Rooter here on Yelp and the reviews were FIRE. So Monday morning I took the plunge and called. Tom answered and was efficient and helpful. He said he could be out that same night at 6pm! No extra charge for after 5pm.Robert came to the house (I wasn't there, Hubby was) and worked his magic on the drain. He also noticed that there was an additional problem. I'm not technical but will do my best - the level you use to hold water for a bath was sticking and causing more water to back up. He fixed that too!I asked Robert about my vanity sink as well - sometimes it gets clogged and I been using a cheap velcro stick thing from Lowe's to unclog it myself. He gave it to me straight and let me know that if the velcro stick was solving it, the clog really wasn't far enough along for his service. This was very appreciated - he could have just said oh no, let me fix it and charged me more - his honesty and caring for me, the customer, took him quickly to a 5 star review.Everything was cleaned up nicely when Robert left. He took payment by credit card with no upcharge.Overall, I cannot say enough good things about how efficient, affordable and professional Tom, Robert and the Able Rooter company are! Put them on the speed dial in case you end up in a situation like mine and refer them to all your friends!*sorry no photos of the nasty back up... I couldn't subject yall to the nastiness :(
Debbie Bova Conti
Debbie Bova Conti
5 years ago
Needed kitchen sink unclogged and this is one company that WILL DO IT FROM THE ROOF...right the FIRST time. Thank so much to Tom for sending Josh out for same day service. Very professional, knowledgeable and friendly! Great communication before, during and after repair. With Able Rooter you will get results! Highly recommend!!!
Mitzi MacDonald
Mitzi MacDonald
4 years ago
Can’t say enough great things about this company! Our sewer backed up into our basement and they were on the job within two hours of making the call.Their pricing is very reasonable and explanation of problem and what is needed was very concise. Josh went above and beyond the call of duty, and made sure I understood what I had to do for continued cleanup after he left.I would most definitely use this company again!! Awesome job!
Mary Brueggemann
Mary Brueggemann
6 years ago
Very professional and honest. Quick response and on time. Thank you Tom.

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