Best Plumbers in Madison, WI

Very nice gentleman, he's good at what he does, and affordable. He's my go to guy from now on.

Great Service..Honest ...Nothing NOT to like about Advance..Lary is the Best!!

I was quoted one price for a sink repair, billed much more (think $80 estimate and $130 bill, somewhere in that range), then informed by the owner, Ken Buczak, that since I hadn’t talked to him directly, I was on the hook for the higher cost. I clarified, “Your own employee who answers the phones isn’t qualified to quote service charges?” and he said, “You didn’t talk to me, so you owe us $130.” When I asked how I could possibly have known this and suggested that it was illegal, he offered to see me in small-claims court. I didn’t take him up on it over $50, but I was furious.

This was several years ago, and I’m still angry. I’ve never been ripped off that flagrantly before (or since), and I get angry all over again every time I see their storefront. I’m sorry to see other reviews here reporting similarly shady practices from Verona Plumbing & Glass, but based on my own experience, I’m not surprised.

Ok.....We started fine with Jack (plumbing Pros owner) then it went wrong with him. He never returned my calls and failed to show up. Not sure why but we paid him around 3k for work in a place I just recently got. One time he charged 300$ for 30 minutes worth of work. Why, because I was getting deployed and I had to leave the next morning when I discovered the leak the night before. He took advantage of the situation. Good for you Jack if you are reading this.
I would never recommend him if you need reliable guy. I have all his text messages for any one want to verify what I have just said.

Haider

Excellent service, calls back promptly (even on weekends and nights) and does excellent work. Prices are reasonable and they are the nicest guys to work with. Don't hesitate to choose Russ's when you need a good plumber.