Best Businesses in Hawaii
Rance and Chris, thanks for the amazing work. Best team I could of had to fix my emergency pluming issue. Would use these guys again anytime.
3049 Ualena St Ste 713, Honolulu, HI 96819
Terrible customer service due to hostile attitude of employee (presumably the owner due to his arrogance and old age). The poor experience started with my call to the store to get some clarification as to the store's exact location, as it was not easy to find from the street. The person I spoke with was a bit short with me and was clearly frustrated at having to provide this assistance. When my wife and I entered the store, a man waved us over to the counter. It was immediately clear that this was likely the same person I spoke with on the phone as he walked up to the counter without saying anything and stared at me waiting for me to start the conversation. As I tried to explained to him the current configuration of our tub faucet, he continued to insist that my explanation was inadequate. I even took pictures and showed him what we were working with (which was enough for the Lowes employee to understand), but he kept incoherently rambling on about how there must be more than what I am showing him. When he angrily told me I don't even know how to get to first base with you, I told him we would take our business elsewhere and that he had a bad attitude.
I am clearly not a plumbing expert. I took a photo of the internals of my tub faucet to show my current setup (to the maximum extent possible without breaking tile), hoping that a professional could provide a bit of guidance. That clearly did not happen. Even if I am not the desired clientele, I would still expect a basic level of decency in how the employees/owner interact with potential customers.
If, in fact, the person I spoke with was the owner and is reading this, I would suggest you check your attitude/your mental health for the sake of your business.
I am clearly not a plumbing expert. I took a photo of the internals of my tub faucet to show my current setup (to the maximum extent possible without breaking tile), hoping that a professional could provide a bit of guidance. That clearly did not happen. Even if I am not the desired clientele, I would still expect a basic level of decency in how the employees/owner interact with potential customers.
If, in fact, the person I spoke with was the owner and is reading this, I would suggest you check your attitude/your mental health for the sake of your business.
302 Puuhale Rd, Honolulu, HI 96819
Staffs were perfect. Arrived as expected and rushed to dissect the spilling issue in my sink. Extremely proficient and friendly. I would prescribe them to all who need a pipes organization.
1901 Kapiolani Blvd, Honolulu, HI 96826
I shopped around quite a bit trying to find a plumber who could fix a few of the issues that arose out of my recent home purchase inspection. The price they estimated was around the same price as most of the others I spoke with. Although some quotes much higher and only one quoted roughly the same but with additional work would be covered. I didn’t go with that company for other reasons.
Any who, Ever Trust came out for an assessment free of charge! One of the other places charged $45-$75 just to do an assessment! I don’t have a ton of money, so the fact that this was free, I was overly happy. A close friend of mine referred a specific plumber with Ever Trust but of course you can’t call them directly. I was skeptical when I read some of the reviews, but since he referred them, I put my trust in my buddy.
Turns out the guy who he had shared was the person who showed up! Talk about winning. Nathan and his colleague were on time, polite, and professional. We had the leaking pressure regulator replaced, installed a main shutoff since our couldn’t be located (thanks 1993 construction), and installed a new toilet. Originally we were just going to replace the wax ring, but we were advised (1) the toilet the previous owners installed is the worst of the worst and it’s the ergonomically good and (2) install of a new toilet and replacing a wax ring is the same labor cost. The only difference is the price of the toilet. So we decided to get a new throne. They even helped with a old hose connection faucet! Again super nice and professional.
I would suggest them for your plumbing needs.
Any who, Ever Trust came out for an assessment free of charge! One of the other places charged $45-$75 just to do an assessment! I don’t have a ton of money, so the fact that this was free, I was overly happy. A close friend of mine referred a specific plumber with Ever Trust but of course you can’t call them directly. I was skeptical when I read some of the reviews, but since he referred them, I put my trust in my buddy.
Turns out the guy who he had shared was the person who showed up! Talk about winning. Nathan and his colleague were on time, polite, and professional. We had the leaking pressure regulator replaced, installed a main shutoff since our couldn’t be located (thanks 1993 construction), and installed a new toilet. Originally we were just going to replace the wax ring, but we were advised (1) the toilet the previous owners installed is the worst of the worst and it’s the ergonomically good and (2) install of a new toilet and replacing a wax ring is the same labor cost. The only difference is the price of the toilet. So we decided to get a new throne. They even helped with a old hose connection faucet! Again super nice and professional.
I would suggest them for your plumbing needs.
730 Moowaa St Ste. E, Honolulu, HI 96817
Found Harla's Plumbing on an app desperate for plumbing services and found multiple recommendations for Steve Harla. After experiencing his work firsthand (punctual, quick, quality work, solid customer service), I must recommend for anyone else ISO awesome plumbing services.
Honolulu, HI
Super responsive and easy to work with. Got me scheduled in for same day service. Tech was knowledgeable, professional and worked quickly. Would definitely work with them and recommend them to friends.
99-1173 Iwaena St Ste B, Aiea, HI 96701
Great company best plumbing service I've ever had!
50 S Beretania St., Honolulu, HI 96813
I booked these guys for kitchen faucet and drinking water filter installation and I had all the parts available for them. What can be simpler, right?
The guy showed up right at the end of the given 2-hour window and arrived in poorly maintained and dirty truck which kind of speaks for itself...
Though he promptly started to work but he was a little bit too talkative than you would expect from a professional that come for a particular service and not for to be your buddy. He also spoke on his phone on a non-related matters a few times and I believe that he should have been more focused on getting things done right rather than being interested and asking about my family members and what do I do for a living.
He finished with the faucet in like 30 minutes, billed me for an hour and told me he can't install the water filter because he doesn't have necessary parts and referred me to some third party company.
As I found out later all the parts that have been needed was a single 20 standard braided hose for a few bucks. He didn't have it nor he made any effort to swing by a hardware store and come back to finish the filter installation - no such option was given.
And the best part I discovered after he grabbed my check and left:
First, during the faucet installation he severely twisted both braided connection hoses which is strictly prohibited in the installation instructions (I doubt he even read it...)
And second, he failed to set up my new expensive faucet correctly and adjust the rotation limiter. So now I can pour water not only in my sink but also on my window if I want to!
Now I would rather go and buy some tools and redo all of this myself than deal with that non-professional service ever again.
ABSOLUTELY NOT RECOMMENDED.
The guy showed up right at the end of the given 2-hour window and arrived in poorly maintained and dirty truck which kind of speaks for itself...
Though he promptly started to work but he was a little bit too talkative than you would expect from a professional that come for a particular service and not for to be your buddy. He also spoke on his phone on a non-related matters a few times and I believe that he should have been more focused on getting things done right rather than being interested and asking about my family members and what do I do for a living.
He finished with the faucet in like 30 minutes, billed me for an hour and told me he can't install the water filter because he doesn't have necessary parts and referred me to some third party company.
As I found out later all the parts that have been needed was a single 20 standard braided hose for a few bucks. He didn't have it nor he made any effort to swing by a hardware store and come back to finish the filter installation - no such option was given.
And the best part I discovered after he grabbed my check and left:
First, during the faucet installation he severely twisted both braided connection hoses which is strictly prohibited in the installation instructions (I doubt he even read it...)
And second, he failed to set up my new expensive faucet correctly and adjust the rotation limiter. So now I can pour water not only in my sink but also on my window if I want to!
Now I would rather go and buy some tools and redo all of this myself than deal with that non-professional service ever again.
ABSOLUTELY NOT RECOMMENDED.
Honolulu, HI
Dont ever call this unprofessinal company!!!! They dont show up on the time they tell you. They dont return your calls! Never never never call this company!!!!!!!! Trust me! You'll waste your money and time for this shity service! Find someone else BETTER!
940 Queen St, Honolulu, HI 96814
Excellent service the best plumbing acquaintance I've ever had!
super professional and really nice crew I highly recommend to anyone that have a plumbing need
super professional and really nice crew I highly recommend to anyone that have a plumbing need
7246 Kauhakō St, Honolulu, HI 96825