Sas Wilson

2 days ago

Josh put in a new sink & faucet!!!
He was on time, pleasant, professional, great quality & price. I will use him for all my plumbing needs.

Joseph Formato

5 months ago

Josh did a fantastic job at replacing the shut off under the kitchen sink. He also replaced the supply lines. The plumbing work he did looks so much better than what our builder did. He takes pride in his work and is a very nice person too. I highly recommend him for any plumbing work. I will use him for all my plumbing needs in the future.

David Arthur

2 months ago

Josh was quick to respond and showed up on time each time we used him, both for leaks on different fixtures, one sink drain and one toilet. He even looked at another issue I had that ultimately was outside plumbing repair, but he was nice to check for us. Highly recommended.

Barbara Kulsrud

5 months ago

We had to have some plumbing repaired/replaced under our kitchen sink after a water leak. Josh was very professional in doing our repairs and took the time to go through everything with me. We will definitely use hm again for future plumbing needs.

Kayci Berkshire

4 months ago

Josh has been so kind and helpful! He knows what he’s doing and he will be the plumber I go to with any future issues we have! I would absolutely recommend him to any of my friends and family!

Abdoul Camara

5 months ago

Josh is an exceptional handyman. He’s very professional, nice, and does a pretty good job! He knows what he’s doing. Do not hesitate to get his services. You’ll thank me later.

michelle rightley

a month ago

Josh at Crossroads plumbing has always been responsive & professional while offering reasonable pricing. We will definitely call on him again when needed as he has our trust & respect for fairness & a job well done! We highly recommend Crossroads Plumbing!

laura greves

2 months ago

Josh @ Crossroads is my go to person if I have any plumbing issues. He’s super knowledgeable, super responsive, super respectful, super fair and UBER talented. I honestly would not trust anyone else. He is truly the BEST! Thank you Josh for always being so kind and caring and professional.

James Wott

4 weeks ago

Received a referral to call Josh. He was quick to respond to make an initial assessment of an issue with my water softener. He was able to make a visit same day and make an adjustment without the need for any maintenance or repair. I will definitely call him again for any future plumbing repairs.

Carol Bain

5 months ago

Josh is “the Plumber from Heaven,”
as a friend of mine would say. Knowledgeable, friendly, competent and he does not try to overcharge you or find problems that are not there, as SO MANY businesses do. I highly recommend.

Ivan James

4 months ago

I needed water softener installed in a brand new home. I am new to Indianapolis and Josh came highly recommended. Right from the first contact, Josh was great. He guided over the phone want and where to pick it and the plumbing parts. He was in time, explained the work he will do, and answered all questions. He did super clean job. Very well done and very professional job. It looks so neat and perfect. He is always available for a question and today I had a follow up question and he responded back. I will 100% recommend Josh. He wold be my go to person for all plumbing jobs I need to get done.

Dana Wetherbee

5 months ago

Josh installed a water softener system for us and he was extremely helpful, responsive and knowledgeable. I plan to use his services again for foreseeable plumbing related projects.

Chris Reardon

a week ago

Josh is great! He always makes sure the job is complete and even follows up after. He makes
sure all is working correctly. I highly recommend Josh, and know he will make sure his clients are happy.

Lauren Hannel

2 weeks ago

Josh from Crossroads Plumbing came to fix our clogged toilet. He was prompt and professional. He quickly discovered the source of our problem. My children had flushed a tooth brush. Once the toilet was unclogged he triple checked everything else in the bathroom was working correctly before leaving. We would use them again in a heartbeat for all out plumbing needs!

William

2 months ago

Service was extraordinary! So happy with Josh! Timely, professional, knowledgeable and he explains things very well. It is a shame I could only give him 5 stars, I would give him 50 out of 5 if I could. Strongly recommend!

Lloyd

4 months ago

Josh has helped us with our plumbing issues more than once. He was very good about keeping us informed on his arrival time. His efficiency and competency are the reasons we will definitely use Josh again. A bonus is that he is very personable.

Russell Fisher

2 months ago

Josh was a huge help! Called him up in a pinch when my supply lines to my bathroom sink and toilet wouldn’t stop leaking even after shutting the main water off. Josh was quick to respond to me and was able to come out same day. He knew exactly what was wrong and had the whole thing fixed in about 20min. Very professional and even gave me some tips on the new plumbing I was putting in for the toilet.

Terry Reynolds

4 months ago

Have used Josh on several projects around our house. He is an excellent plumber . We highly recommend him.

Daniel Peck

a month ago

My experience with Crossroads was outstanding! I contacted Josh & he responded right away. He told me he was super booked up & very busy, but would try to get to me by the end of the week. Josh ended up getting to me on Tuesday ! He was extremely prompt & professional. Kept me updated throughout the process & even included pictures of what was happening!! When he finished you’d never have known he was there ! The bill was more than fair & Crossroads will be our plumbers always!
Thanks Josh !!

Barb Price

5 months ago

Wonderful experience with Crossroads Plumbing! Josh is super friendly & efficient!
Repair finished quickly. Will definitely use Josh again & recommend him to friends as well.

Max Charlot

a month ago

Such a nice guy! Installed our toilet quick, and answered all our questions about other plumbing issues we’ve been having. We will be using him for all our future plumbing needs!

Kathy Rynerson

2 months ago

I highly recommend Crossroads Plumbing. We’ve used Joshua on a dishwasher installation and a toilet installation. Completely professional and personable!

Voracious Watcher

2 months ago

Eric installed the sump pump battery backup in my place. He is methodical, calm, helpful and responsive. I would highly recommend him and look forward to hiring him for future services.

J Edwards

2 months ago

Josh always does great work. Have used him many times over the years. This is a company you can trust.

Lisa Witsken

2 months ago

Finding Josh Williams’ name on the NexDoor app was a blessing!! I have used him several times, and my mom and brother have also used him.
We all think he is wonderful!!

Carl Monteiro

5 months ago

Josh is a great guy! Polite, friendly, knowledgeable and above all professional.
Installed a new salt free filtration system - very efficient & tidy.
+ Shower repair
+ Salt free system filter replaced
Thanks Josh

Sararita Vanderbilt

4 months ago

Josh is awesome! He provides professional, quality, and friendly service. I highly recommend him.

Khristopher Andalon

5 months ago

I am able to do very (extremely) basic plumbing. Was trying to figure out how to go about new issue. Decided to give them a call and Josh took care of it quickly and with ease! Very professional and will answer any questions. Highly recommended!

Mike Simerly

5 months ago

I used Crossroads last year to replace two exterior water bibs. He was responsive, on time, and did a fine job. No complaints.

During the cold snap in December 2022, one of my water pipes froze (luckily it didn't burst). I called Crossroads, and unfortunately, due to vacation and being overbooked, he was not able to make it out. However, he did walk me through what to do to fix it. He even followed up a few hours later to make sure everything was ok.

I will definitely be using him again in the future.

Jenessa Denniston

2 months ago

Our experience with Crossroads Plumbing has been excellent. Highly recommend!

Terri Layden

5 months ago

I highly recommend Josh and Crossroads. He’s prompt, courteous, knowledgeable, reliable, and takes pride in his work. A+

Kimberly Wiselogle

a year ago

Josh did a fantastic job. He installed new parts into a toilet, fixed an on/off valve and installed a new kitchen faucet for us. He was polite, efficient, reasonable and left no mess. We will definitely use him again in the future. Highly recommend!

Bryndon Preston

9 months ago

My regular plumber was on vacation. My hot water heater had died and was leaking into my home. Josh at Crossroads was the recommendation of my regular plumber, and I want to give a huge shout-out of appreciation to Josh at Crossroads Plumbing for taking the time to answer my questions, giving me an estimate on pricing, and reviewing the details of things I'd need with the replacement.

It was impressive how genuine Josh was in reviewing my situation. Here's the Mic Drop part of the conversation. He couldn't come out till Thursday. He did all of this, knowing I'd need something sooner than Thursday. He knew I'd probably go with someone else, but it didn't stop him from providing VIP service to me. That's impressive!!

Why am I writing this review? Two reasons, number 1: If my regular plumber recommends Josh and Crossroads then I KNOW that they are good because he's picky about who he recommends and the work that hey do. Number 2: Josh knew that we would need the repair sooner than he could accommodate (glad he's that busy!), but that didn't stop him from taking the time to help me out. I believe great character is shown when you don't have anything to gain but give generously to someone who needs your help. Josh did that, and I'm so grateful.

I wanted this review to be there for anyone considering Crossroads

Ben Irons

5 months ago

Josh is very responsive and knows exactly what needs to be done once on the scene. All done at a fair price.

Gina S

2 years ago

Josh was very responsive when I initially reached out to him about our leak. He was able to get to us within days of our initial conversation and upon arrival at our home I found him to be very personable and thorough. Josh did a great job of explaining what caused the leak and what needed to be done to fix it. We plan to use him for future jobs and would definitely recommend him

Mr Jedi

3 months ago

Josh was fast, professional, fairly priced, and super easy to work with. Will definitely be using him again. Great work!

Yolanda Wang

a year ago

Josh did AWESOME JOB!! !! Highly recommend!!! He did an inspection for my water softener, gave me a lot tips, he is very kind and patient. Unlike other plumbers pushing me change it, he helped me set up the current one, asked me to test it for a few days first, if it’s not working, he will help me to replace it!! And the Cost estimate that he gave me for replacement is very reasonable! I definitely will reach out to him anytime I have plumbing issues. Josh is very reliable and trustful. I will recommend Josh to all my friends!!!

Jeff Bishop

a month ago

Fast response and at a good price. Will use him again for any plumbing repairs.

Justin Groome

a year ago

Josh was great, very helpful and upfront. We needed our kitchen drain reworked after a new sink install and he did an awesome job. Even though we have a deeper sink, we now have even more space in the cabinet. He can even whistle the Simpsons theme. We will definitely call him for all future plumbing upgrades/projects

Marmiko DeCeita

a year ago

After calling on 5-6 different plumbers, to no avail, I put in a call to Josh with Crossroads Plumbing. I'm SO glad I did! He was super responsive and made time to come out the same day (actually within the hour). He quickly assessed the issue and fixed it! His pricing is super reasonable... he's friendly and informative. He's now my plumber for as long as he's in business!

Katie Helm

a year ago

Josh was amazing! He came same day and installed faucets in my master for me. Also looked at some work another plumber did and checked out some other concerns I had. He knew what he was doing, he was honest, priced reasonably and gave good advice. We had a flood and have had a lot of bad plumbers out here and I would 5/5 recommend Crossroads Plumbing!

praveen171

a year ago

Josh was on time & had installed water softener system. he took his time making sure there are no leaks. Highly recommend Josh for plumbing needs.

Michael R. Kubancsek

a year ago

Josh responded and visited quickly even though my issue was not a true emergency and took the time to truly understand the home's miscellaneous needs / issues and troubleshoot them thoroughly. We (first time homeowners) recently bought a 60+ year old home and I needed a lot of questions answered about the plumbing system - in addition to diagnosing and fixing a backup in the laundry drain system. Josh walked all around the house with me, answered all my questions, and suggested certain fixes that I could do myself.

He was also up front that he did not do drain cleaning (as of July 2021, this may change) and did everything possible to diagnose and fix the laundry drain until suggesting I have that service done.

I appreciated Josh's honesty and genuineness, and we were very comfortable having him in our home. I will not hesitate to call him for any future plumbing needs.

Robin Maguire

2 years ago

Josh had fabulous communication and worked me into his busy schedule so quickly. He arrived within his window, respected our wood floors, and got right to the issues. We are grateful for a skilled, knowledgeable, and honest man and company to use in the future and refer! Highly recommend!

William Smith

a year ago

I recently engaged the services of Josh Williams for a plumbing issue. He was very prompt in responding, took care of the issue, and provided exceptional service at an affordable price as well as service with a smile. I am so happy I engaged his services - you will be, too!

Ross Johnson

9 months ago

Josh did an awesome job for us! Quick and fair pricing for quality work :-)

Mellissa Bell

2 years ago

I Highly Recommend Crossroads! He was here on time, very kind and professional. He also helped us with a few other minor issues while he was here. Amazing Service and very Affordable! When we need any plumbing repairs, we will definitely be calling Crossroads.

Renae Flowers

2 years ago

I was referred to Crossroads for an unexpected plumbing issue. Josh was able to work me into his schedule and did a great job getting things fixed. I will gladly refer Crossroads to anyone needing a plumber and will keep his number for any future issues or projects that I have.

Paul Montgomery

3 months ago

Very quick response and got the repair fixed and back up and running in no time

Andrew Smith

3 months ago

Great and dependable company. Would highly recommend him.

Brian Massie

a year ago

Good quality work, I highly recommends him. He’s real knowledgeable about plumbing and knows what he’s going. I give him 5 stars, he’s friendly and cares for his customers that means a lot. God will bless you and establish you. Keep up the good work.

Sean Wilson

2 years ago

Great experienced plumber that won't kill you with pricing! I trust Josh with all my plumbing work. He also just finished a plumbing job for a friend of mine.

Nicholas Sinders

2 years ago

Josh did a great job making time for removal of a water softener, he was quick, and had a fair price. Next time we have a plumbing job he will be first we call about doing job.