Carlos started out ok, seemed like a nice guy. His work is not. The upstairs sinks he installed literally never worked. He left a HUGE hole behind the vanity that you can see from the bottom and inside. He also stole parts of the sink that I had to reorder. My dad, who is not a plumber, came over and cleaned the lines out correctly and installed the faucets so they worked within a couple hours.
The downstairs shower he installed, I'm still not even sure if it works because construction isn't finished but one of the plumbing lines he installed started leaking... and by leaking I mean spraying water. Thank god there was no drywall in place yet.
The other shower, I still don't know if it works but was told by our tile guy the installation is very bad and he is going to have to put back in drywall that was cut out.
To top it off, he basically never came back after the initial visit for months, completely not showing up on days he promised he would come. The day he finally did come back, to fix things I thought, he basically picked up his expensive tool he forgot, stole a sink piece, told us he was going to lunch after an hour or less of being here and straight DISAPPEARED. He never answered my texts asking if he was coming back.
He is unprofessional, unreliable, and his quality of work is not there. I would have to assume there is substance use involved because my brain can't even comprehend what I experienced. For the work I received, he is also overpriced. If it had all actually worked, I would have accepted it and moved on but this is straight unacceptable.
