Jewels Curtis
8 months ago
SEVERE CARBON MONOXIDE POISONING AFTER WORK FROM THIS COMPANY. DO NOT USE THIS COMPANY IF YOU VALUE YOUR LIFE.
Louis performed a heater inspection and cleared the heater for use. We then proceeded to get carbon monoxide poisoning the first night in the home (confusion, nausea, headaches, chest pain, severe drowsiness).
Gas Emergency crew from Excel inspected the heater, placed a hazard tag on it, and told us the carbon monoxide were at lethal levels and shut off our gas.
When we contacted Louis to fix his mistake, he was extremely rude, raised his voice at us, and told us he would try to come fix the issue when he had a chance (mind you we had no heat in the middle of winter). When he arrived, 20 hours after we called him, he reportedly fixed it.
As we did not trust him, we had Excel come check the heater again. They placed a yellow tag on it, stating that we could have a potentially lethal leak at any moment and that the workmanship was the worst they had ever seen.
Louis is a dangerous person to allow to enter your home or business. His workmanship puts people's lives at risk and greatly damaged our own health.