Furuta Plumbing

Charged $231 to take something out of garbage disposal. That was nice of them to check in there, but they were hired to fix the clogged shower and basically did nothing, because they didn't want to grind off the grout around the grate. So shower still clogged, I now have to fix it and pay them $231?

Plumber was rude. Never call them again.

Horrible, unresponsive customer service. Been trying to get an estimate from them for a week, but when I mentioned that I was shopping around for multiple options, they seemed to lose all interest in the job. Do yourself a favor, STAY FAR FAR AWAY FROM THIS BUSINESS!

They was fast neat and very professional and would recommend them to my friends my bosses at WDI INTERNATIONAL COPPERATION!!!5STARS

Thank you Greg for all your help. I pray you will always have at lear one other partner to safely change out water heaters for all assignments necessary.

Heater been shot over 35 days. I just learned of it been a recall since May 26. Not even a year old before happened. On top of that we are new tenants only 6 months in . First assessment planned to switch to New heater under warranty then changed mind to necessary parts to fix . Few weeks laer another Furuta plumber came out to change out parts and tells us another part ( glass piece to help it breathe ) needs to be shipped from OFF ISLAND . . MEANING... HOW MANY MORE WEEKS OUT ???? I THINK WE SHOULD HAVE. Honestly I don't know if it would be Furuta , , or Performance Rheem or Home Depot or Landlord ? Huge label says Do not to return this water heater to the place of purchase . Instead to call the number shown. Today's tech was honest about having a lot of problems with this model with customers. 6/28/23
Update initial plumber comes out to replace entire heater by himself. What is safety protocol? Especially being up a walk up and washer and sink limits pathway.

I run a property management business and have used this company since 2018 as our primary plumber. They have always been fast to respond to our work orders and have good interaction with our tenants. Darren, One Team Realty, LLC

Driver in vehicle #02 cut us off on the freeway (myself, wife and 8 year old son) almost ran us off the freeway, without signaling.... When I pulled up next to him he laughed.... Then when he noticed we took a picture he drove slower in front of us and used his signals more than necessary like he was mocking us.... I was AMAZED that someone in business vehicle would act like this.

These guys are awesome. They came to our house the same day we called and fixed a pipe with a major clog (pipe was blocked over 30 feet down). Friendly technician provided us good updates as he troubleshot the problem. We previously used a different plumbing company for a similar issue and the bill from Furuta was significantly less- Furuta didn't nickle and dime us with any hidden fees. Straightforward, friendly, and quality service. I highly recommend.

They were nice and prompt but they damaged our pipe and caused us stress and damage to other apartments.

We had just moved in and had a horrible problem with our sewer drains backing up into our shower and toilets- We live in town and they came quicker than any other company we could get a hold of. Kekai fixed all of the problems and was so professional and kind. They saved us and we will definitely be calling them again if we ever need a plumber 👏🏽

Great service, knowledgeable workers guided by Dayne the owner. I believe they are a union shop so you know the work you receive will be top notch. They are also starting to use quality Wolverine Brass made products. Not the cheap stuff! Quality work and quality products, can't go wrong.

Very impressed with Greg. Excellent job, great communication skills, impressive technical knowledge. He corrected an error on the model of Rheem heater we wanted and got the correct one.

So we had a leak in are wall leaking down to lower unit. They are renovating and that’s when they noticed the leak and they were using furuta so we also went with them. So we called them for a leak inspection they said they can have them out there today so I took off work told them I can open a portion of my wall so they can see this was 8 am they did not get back to me till around 12 telling me the unit below is not home so they wasn’t coming. They came two days later did the leak inspection from the unit below they said it was the calking and faucet. The re caulked said it was fixed paid 250. Next day big leak so I asked if they never found the leak do I need to pay for another leak inspection they never found the leak they said yes because they usually only find one leak at a time. And they started to screen my calls wasn’t answering for hours and we know cause we called off one of are friends phone and got a answer right away. So we went with Roto rooter
I opened the wall this time soon as he turned on the water he seen the leak and he said I can’t charge you for a leak inspection because I opened the wall I paid 99 for this shower valve was leaking I also had Roto rooter fix it. It was a $2400 fix. I would never use or refer them we also let are property manager know.

Excellent service and quick. Recommended

Furuta Plumbing is awesome! They have great customer service and do amazing work. They really have the customers best interest! Give them a call!

They never called me back. Would have been curteous to at least LMK they couldn't assist me.

Furuta Plumbing is awesome! I called to fix a clogged sink but asked if they could also replace my shower spouts and kitchen faucet! Kai was so efficient and professional and was in and out in no time! If you need bathrooms and kitchens fixed/replaced, call Furuta Plumbing, you won’t be disappointed! I’m referring all my friends and family! Mahalo Kai and Dayne!

I highly recommend Furuta Plumbing for your plumbing needs. Their technician, Greg, provided excellent service!

Great company who I’ve used a number of times. Called them again to do the plumbing on my addition. They are super responsive, come when they say they are going to come, are professional and do great work, and clean up afterwards. Willing and able to accommodate our timeline and responsive to on-the-spot adjustments. Can’t recommend this team enough!

Our company has been on multiple jobs with this plumbing company and we’ve always had clients say how impressed and happy they were! Their response time is great, the way they talk to clients & thheir professionalism and knowledge can’t be beat! I’ve recommended them to multiple friends and my aunty recently used them. She was so impressed with the repairman! Said that they were young but knew their stuff and did a excellent job. She also said she’ll be saving their number for future use! Keep up the great leadership and hiring because your team is AWESOME?