Description
In 1980, Brothers Plumbing, Heating & Electric was founded in Denver, CO as a family owned and operated company. Over the years we’ve built a reputation in the greater Denver Metro Area community and plumbing, HVAC & electrical industry as being honest and committed to customer satisfaction. Today we continue to practice these same values that have helped our company grow over the years. We continue to maintain and practice our code of ethics.
SERVICES
Electrical panel repair, Fan installation, Outdoor lighting installation, HVAC system repair, Thermostat installation, A C Maintenance, AC Installation Near Me, AC Repair, AC Repair Near Me, AC Replacement Near Me, Air Cleaners, Air Cleaners Humidifiers, Air Conditioners, Air Conditioning And Heating, Air Conditioning Replacement, Air Filtration Systems, Air Purification, Backflow Prevention, Bio-Clean, Boilers, Breaker Replacement & New Circuits, CFL Light Bulbs, Carbon Monoxide Testing, Ceiling Fans, Central Ac, Clogged Drains, Commercial Air Cleaners, Cooling Installation, Cooling System, Cooling System Services, Damage Plumbing, Drain Cleaners, Drain Cleaning Near Me, Drain Lines, Drain Replacement Near Me, Drainage Issues, Drainage Problems, Dripping Faucet, Drippy Faucets, Electric Car Charger, Electrical Job, Electrical Outlets, Electrical Panels, Electrical Repair Near Me, Electrical Repairs, Electrical Systems, Electrical Troubleshooting, Electrician Job, Electronic Air Cleaners, Electronic Commercial Air Cleaners, Energy Efficient Upgrade, Energy Efficient Water Heaters, Evaporative Cooler, Evaporative Cooler Repair, Evaporative Coolers, Excavation, Expansion Tanks, Faucets, Frozen Water Pipes, Furance Repair, Furnace Check, Furnace Cleaning, Furnace Filters, Furnace Maintenance, Furnace Repair, Furnace Repair & Replacement, Furnace Repair Ac Replacement, Furnace Repair Furnace Replacement, Garbage Disposals, Gas Leaks, Gas Line Install, Gas Lines, General Maintenance, Green Plumbing, Ground Fault Circuit Interrupters, Heat Pumps, Heating Cooling, Heating Furnace Repair, Heating Image Test, Heating and Air Near me, Home Air Conditioning System, Home Appliance, Home Maintenance Services, Home Plumbing, Home Service, Hot Tubs, Hot Water Dispensers, House Winterizations, Humidifiers, Hydro-Jetting, Ice Maker and Refrigerator Lines, Installation Of Equipment, Instant Hot Water Dispensers, Kitchen Sink, Leaky Water Pipes, Lights, Line Repair, Littleton Furnace Repair, New Circuits, New Furnace Installation, Our Plumbing Services, Outdoor Lighting, Outside Hose Faucets, Pipes Remodeling, Plumber Near Me, Plumbing And Heating, Plumbing Emergency, Plumbing Repairs, Plumbing Systems, Plumbing Work, Power to Water Features, Pressure Water Jetting, Property Clearing, Recirculation Pumps, Refrigerant Repair, Reme Halo, Reme Halo Air Purification System, Reme Halo Air Purifier, Remodeling Services, Repair Employees, Replace Air Filtration, Replaced Cooling Systems, Residential And Commercial Certifications, Residential Plumbing, Rooter Service, Running Toilets, Scheduled Electrical Maintenance, Service Calls, Sewage Ejector and Grinder Pumps, Sewer Lines, Sewer Repair, Sewer Repair Drain Cleaning, Shower Accessories & Hardware, Sinks, Smoke Alarms, Sprinkler Systems, Start Ups, Sump Pumps, Surge Protectors, Swamp Coolers, Switches, System Installation, Tankless Water Heaters, Thermostat Setting, Thermostats, Toilets, Toilets Leak, Ultra Violet Lights, Vacant Home Winterization, Valves Replacement, Video Camera Inspection, Washing Machine Hoses, Water Control, Water Dispensers, Water Filteration, Water Filtration, Water Heater Enhancements, Water Heater Installation, Water Pipes, Water Softener, Water Softeners, Water Supplies, Whole House Re-Pipes, Whole House Surge Protectors, Yearly Inspection, Your Air Conditioning, Your Cooling System, Portable A/C services, Irrigation system repair & maintenance, Lot clearing, Sewer cleaning, Sump pump repair,
Reviews
Jillian L. Callaghan
a week ago
Very happy overall with our experience with Brothers. It was a slightly a rocky start as it took a couple weeks to get a booking and then had to reschedule out another couple of weeks but for a valid reason, so we had to deal with a malfunctioning evaporative cooler during a bit of a heatwave. It was worth the wait though; Paul did an awesome job with the repair the same day arrived and knew his stuff. It probably wasn’t the cheapest option, but I believe we got our money’s worth, and Paul seemed diligent in making sure we only received the services needed. Our cooler has been functioning great and Paul gave us a lot of great tips for getting the best performance as this is our first experience with this type of appliance. He used shoe covers on our carpets and was also super sweet with our pesky toddler - great customer service overall.
Jackie Steele
a month ago
6/22/23 heard dripping noise coming from upstairs bathroom & noticed that the toilet tank had a crack. Called Brothers immediately because it was leaking buckets of water on both sides. JUSTIN came to the rescue! Replaced the valve & toilet. He went above & beyond to fix the problem in a timely matter. He was a porcelain God! He was so patient, friendly, considerate, professional, genuine & a true Superman. Couldn't ask for a better person in my time of need. THANK YOU SO MUCH JUSTIN! Give this man a major bonus or raise. He is a true diamond in the rough. The best!
Milo was SO helpful in replacing the blower motor in our furnace. We had been without air conditioning for 8 weeks in 98 degree weather, it being 84 degrees in the house - waiting on a home owner warranty partnered company to even respond. After scheduling online with Brothers, they called to confirm the appointment, Milo came out on a Sunday first thing and even had the part on hand - not even needing to order it and waiting a week like many other companies. He was very knowledgeable and answered all of our questions. Also did the job within 2 hours max. Highly recommend!
Dominic LaGiglia
a week ago
Don’t even consider using Brothers for your service needs. I called them for two different items. One was a broken exterior hose bib. They came out and charged me $67 for a trip free to tell me they were going to charge $650+ to replace it. To put that in perspective that’s a $50 part and $600 in labor for a job that’s 1-1.5 hrs of work. Their business model appears to be to have technicians drive around the city and give ridiculous quotes, and only do work for suckers who are willing to pay the overprice fees. My second thing I called them on was an AC maintenance. I have two units, they looked at the first and said I need to fully replace it ($20k quote) and then they didn’t even do the routine maintenance on the other unit. Again charged a $97 for a trip fee and didn’t even do the work I requested. To make matters worse the AC unit they did look at is operating every worse than before I called them. NEVER EVER use these guys. Find a better company!! They are living on a business model of over priced work and hoping they get some people to agree to their high prices since they have a captive audience.
Marcie Everett
3 months ago
Denver’s premiere home services company! Truly one of the best family-owned businesses. Great provider for plumbing, electrical, and HVAC, but an amazing employer to boot! Highly recommend.
Jensen Bergman
3 days ago
Ron was great to work with for my furnace certification. Even though the unit was only two years old (certification needed for sale of the home), he was thorough and informative on his process. Brothers has been great to work with regarding fast scheduling and professional staff.
Paulette Johnson
a month ago
A few years ago, Brothers Plumbing installed a new sump pump in my basement. With the heavy rains we have experienced in 2023 , one of our 6 window wells flooded into the basement. The new installed by Brothers a few years ago worked so well, it was even able to handle the extra water we poured into the sump pump from the flooding caused by the malfunctioning window well. We decided to have Brothers come back to replace the plumbing on the outside of the house which carried the water from the sump pump. The pipes were 16 years old, cracked and had started to leak water. Brothers sent two techs, one of which was in training. The lead tech was extremely knowledgeable, replaced the old pipe in record time, and was even able to up sale us on a Brother's membership. With the home and major operating systems being 16 years old, we are starting to have problems in their specialty areas. The membership is a good buy and enables us to get priority service whenever we need it. We even requested a quote for replacing the sprinkler system, which also leaks when turned on. We are extremely satisfied with the quality of the work performed by the certified technicians employed by Brothers Pluming. P.S.; give them a call, you will simply love the way they answer the phone. It will make you smile.
Adrian Tinsley
a month ago
Arturo did a superb job. Took time to inspect everything. Showed me the parts that needed replacing and adding and thoroughly explained why. I have confidence in his work and believe that my AC system is now functioning at 100%. I would certainly request an appointment with him again. Brothers should be very pleased with the work he does and with his interaction with customers.
Paul is great, and Brothers in general! They were the first place to call me and get me an appointment. I was getting offers of an initial inspection 14 days out! I also felt very safe. They were communicative about who was coming and when, even sent me a text and email with his PICTURE before he arrived so I knew I was opening the door to the right person. Never had that before but it definitely helped me feel better opening the door to a stranger! Paul was very thorough and understanding, and made sure I understood what needs to be done before he left, and then followed up with a bunch of pictures and notes about the appointment.Update: dropped a star because they were going to way overcharge me. Everything else still stands, but I went with another company. They quoted me $6200 for the repairs I needed and they were completed for $3770.
Brothers was great with getting someone out to help me quickly after noticing my water heater was leaking. Austin was professional and knowledgeable. He did an excellent job installing my new system.
Catherine Gilligan
a month ago
Andy was amazing. Although we didn't end up hiring Brothers for the service we needed (toilet wax ring replacement), he diagnosed the problem quickly, gave us an estimate, and answered all of my questions. The price was a little steep for us (>$400) but the service fee ($67) was more than worth it because Andy was so helpful. If our DIY fix goes poorly, we will definitely hire Brothers in the future.
Erin Rossabi
2 months ago
I contacted Brothers on Monday (5/22) regarding issues we were experiencing with our air conditioning. They were able to schedule a technician for Today (5/24). At around 9:15 AM I received a call from the company that they were going to be unable to come and would need to reschedule because of staffing issues. This was extremely frustrating considering I had already taken off work for this, and after expressing my frustration, the customer service representative was able to pivot and find another technician. I was concerned that I would have to find another company because of the delay. Working in retail, I am very sympathetic to the challenges regarding hiring in our area.Shelby was extremely professional and was able to turn this entire experience around. I really appreciated her help and attention to detail when attempting to troubleshoot the issue. She and her partner were able to fix our air conditioning! Very thankful considering we have been without for over a week and temperatures are about to get worse, not to mention the headaches I have been experiencing due to the air quality from the wildfire and needing to keep windows open so that our house doesn't get too hot. I feel relieved, so thank you!
Richard is the most awesome plumber of all time. We are at the estimate stage, but he is the best communicator I have encountered since my beloved father, CPA and Bank Executive, passed twenty-some years ago.He is courteous, clear, respectful, and the ultimate professional.Richard should run for president!
Jeffery Sealing
2 days ago
Showed up on time, was very professional and loved playing around with my one dog because he had to see who these people were in the house. He and his apprentice both did a fantastic job. He even did a courtesy replacement of an aerator on the bathroom sink that was going bad.
My technician, Arturo, was awesome! He explained everything to me completely about the service he was doing and even showed me how to connect and disconnect my evaporative cooler for next season. The last company I used to winterize my cooler didn’t flush the water line, so it had frozen and burst in multiple places. Arturo did a great job replacing the line and walking me through the whole process. I’ll definitely be using Brothers next time I need any maintenance done at my house!
Michelle McHugh-Moore
3 weeks ago
Andy was great! He is professional and sympathetic to the customer's situation, and gives educational and realistic explanations about what's going on. He took copious notes and came up with the best variety of options. And, he got the job! Looking forward to seeing Andy on Thursday and not having to wash dishes in the bathtub anymore.UPDATE:Andy is a wizard! My 75 year old pipes and 17 year old water heater have been replaced with a slick and modern system, and within the estimate given.My house was a challenging job that presented unanticipated obstacles. However, Andy and his team went above and beyond to get the job done.We are so grateful for all the hard work that Andy and the Brothers team did for our home, and highly recommend Andy and Brothers to anyone seeking honest and skillful plumbing work.
Cheryl Clemons
a month ago
I was lucky enough to have two service installers. Ryan and Bobbie were both so pleasant and knowledgeable. They took the time to educate me on my AC system and answered all of my questions thoroughly. They were truly all about quality customer service. I would love to have them back as a service tech or installer again if ever needed.
I called on a Saturday to schedule Brothers Electric to come out on a Tuesday afternoon. I called on Sunday to confirm the appointment. On Tuesday at my scheduled appointment time, I called to ask how far away the tech was, and was told the tech could no longer come to my home that day. This was for my a rental property, and I had rearranged my schedule and my tenants' schedules to make the visit work. I was incredibly disappointed that Brothers cancelled on me AND that I had to call to find this out (ie they did not proactively call to let me know that no one could make it). I am a repeat Brothers customer and will not be using them again, very disappointing service and communication.
I can’t speak highly enough about Brother’s Plumbing Heating and Electric. I called at 7pm on a Monday and had my water heater repaired before 1pm the next day. Jeff was phenomenal. Not only was he clear about the options and risks, he was extremely friendly, professional, and informed me of his progress the entire time he was at my home. Brother’s is the first place I’m calling for any of my home repair needs in the future.
Brothers is always responsive and comes on time. Professional, helpful, and knowledgeable. They go the extra mile (Fred fixed an item which he noted which was dangerous-on an area he wasn’t even there or evaluate). I really appreciate this company’s staff and will always use them for my HVAC needs. Kudos for quality and professionalism!
Ramzi Zahreddine
5 days ago
Ron is the best. He fixed my old weird boiler and was committed to getting my family hot water again after a long outage. Can’t thank him enough for getting us across the finish line on our tough repair job.
I called Brothers to have them install my new dishwasher first appointment. Johnny forgot his tools and told me they don’t specialize in installing dishwashers. That’s funny because that’s what my appointment is for. second appointment Andy had to go back to the shop and get the right tool so he was late and I had to go to work. Obviously communication is not a thing in this company. These plumbers don’t know what these are and they’re showing up without the right tools. third appointment was from 8 to 10 AM and nobody showed up nor did I get a call from anybody. I called the dispatcher lady who by the way is very nice and she tells me he’s running late on a job and he pushed me from 11 to noon. I just told her I will no longer be doing business with you guys because they do not consider my time now so if you need something installed don’t ever ever called this company. They hire the laziest workers. I’ve ever come across do not do business with them you will be wasting your time , now I have to call another company to come install my dishwasher when they could’ve just simply told me they couldn’t do. It would’ve save me a lot of time and headache. I am so over this company. They are just pure laziness.
We had 2 techs come out to install a new water heater. They both were great. They were very informative about our options and they were very respectful. I will use Brothers again. Hopefully not too soon.😉
Justin A. was prompt, professional, and personable. He showed me what was wrong with our plumbing and the associated dishwashers. Justin also consulted me how to better maintain this plumbing myself in the future to avoid needing to call a plumber again. They even showed up a day early than originally scheduled. So that was appreciated as well.I can see why Brother's Plumbing is so highly rated.
Nathan Pendleton
2 weeks ago
Gannon and Anthony did a great job. They answered all my questions installation of our new heat pump, furnace and water heater. Bonus points for what I thought was going to be a 4 day job finishing in 2 and this is the cleanest any contractor has left my home. A+ with 2 thumbs up!
Mario Gutierrez
5 months ago
Johnny M carried himself in a very professional way. You can definitely tell he takes pride in his work. He removed what was an old water heater that was installed out of code by previous owners and installed a brand new one and what a masterpiece it turned out to be. Thanks Johnny for the hard work, much appreciated.
Erika Alvarez
6 months ago
Had a leaking water heater. Called and had a technician, Chuck, available to come out within a couple hours of my initial call. He inspected the issue and discussed the diagnosis. Answered all my questions and was extremely professional from start to finish. Did a great job with installing a new water heater. Excellent service!
Austin was great to work with. He was very thorough, personable, and showed me all the work he was doing through the water heater service. I use Brothers for all my home maintenance needs and always find their work top notch and Austin was no exception. Thanks Austin!!
This is the third time we've used this business and it has been a positive experience every time. Ganon and Jason were on time, professional, and explained very thoroughly what was going on while giving us multiple options on moving forward. They were great and I would be confident recommending them to any friends or family. Thanks, y'all!
Kimberly Ruzicka
a week ago
Jon was amazing! He was professional and explained every step very thoroughly! I will continue to use Brothers because of the awesome experience I had with him.
Rachel Sweeney
a month ago
I had a great experience with this company. I initially called them to get a part for my water heater installed, but the technician was able to discover there was a gas leak outside of my home. The technician was very friendly, professional, and patient. He even came to the house twice in one day to help figure out the problem. The technicians and the members who fielded my calls were extremely helpful and went out of their way to service me.
Tammy Goracke
2 months ago
Scott did a fantastic job on our water hammer issue, as well as replacing 2 outdoor faucets, and installing a new outdoor faucet. He made sure everything was working properly before he left. The workspace was like he was never there, he was very tidy. This was our 3rd try with a plumber, so we are very happy with the results.
Had our furnace go out and Brothers was able to get a tech out that day for an evaluation. Our furnace and AC units needed to be replaced (reached the end of their lifespan) and Brothers was able to get a team out in 2 days to replace both. On a weekend no less. There was no additional charge for the weekend install - what a pleasant surprise. All of their employees were knowledgeable, friendly, on time and clean. We were very happy with the overall service and experience we had with Brothers and will definitely be using them again in the future.Great work Brothers!
Heather Maddigan
4 months ago
Update: our remodel plans changed so we called Joe back to correctly install the laundry hook ups and permanently close up an oddly placed toilet. We are set to move forward with our remodel plans.Joe was on time, wore shoe covers, and explained the options to us. The bathroom/laundry room is getting remodeled so in the end it wasn't worth the money to fix the current problem. We appreciate him being open and honest about that. He took the time to answer others questions we had as well. We will call again if we should ever need plumbing help.
nicholas mapes
2 months ago
My review is more for Joe than Brothers itself, though the company was timely and efficient. I will be returning to Brothers for future plumbing needs.Joe R. is an incredibly likable plumber. He fixed a broken pipe in no time at all, and was a joy to chat with and learn from. He clearly knows the tools of his trade, and I trust the work he does.
Jenn Schilling
2 months ago
Cody was our technician for a plumbing repair due to a toilet leak. He was right on time and very professional. The toilet was fixed completely, and he even took a quick look at a second toilet we had a question about. Cody was very friendly and I really appreciated his work and willingness to answer questions.
Not impressed. Had an appt for a tune up that was two weeks out. Took a day off of work from my patients to be available and at 8pm the night before they cancel without reason. When I went to reschedule they told me in the voicemail they had a Sunday appt available but then tried to have me seen later in the week. I understand things happen but did not appreciate the method of communication. Went with a different company overall.
Chef Mark Kalix
a month ago
I've used Brothers twice now, once for electrical work and now for plumbing. Both experiences have been very positive.Sergio, the plumber worked clean, was professional and communicated the scope of work clearly, highly recommend his work.It's nice to have one number to call for HVAC, plumbing and electric as many times a complicated repair requires all three trades and Brothers has experts in each.
Angel Charles
2 months ago
I called for a general electrical issue we were having. Jose and Roman came out on time, in the rain and were exceedingly professional. They were knowledgeable, friendly (dog friendly) and thorough. They fixed the issue we were having and double checked to ensure there were no more problems. I highly recommend Jose and Roman, as well as Brothers for any needs you might have.
Common Man Denver
2 months ago
Had an issue with a leaky old furnace humidifier. Only needed it disconnected and capped off to avoid future water issue. Tech was awesome! Fixed it quick, tested it and checked the furnace. Great great job. Highly recommended! Thanks
Angela Boese
2 months ago
Brothers is wonderful, but so are their employees. Jonathon has been to our house a couple times. He’s so kind and polite every time, does a fabulous job, and is extremely professional. I highly recommend Brothers. AND consider yourself lucky if Jonathon is your technician!
Jessica Selock
3 months ago
Johnny our technician was wonderful! Pleasant, educated and professional. He explained everything and took care of us well! We are super pleased with Brothers Heating especially as they performed quality service bringing us up to code and completing the job for less than half the price quoted by Applewood. Wow what a life saver! Thanks to everyone that helped including the intake specialist, technician and hot water tank delivery crew! Would highly recommend!
Austin and Ashley came to our house within the 2 hour window and were very professional, attentive, and friendly. I needed help hooking up our gas grill to an existing gas line and had no confidence in doing it myself. They explained what they were doing, got everything hooked up, and even made sure the grill worked as it should. I would definitely call Brothers again!
Kayla Goldstein
9 months ago
The more ive seen the work the less i am satisfied. There were old trash pipes left inside and outside, the dishwasher wasnt screwed into the cabinet. The worst part is that Cody didnt have enough materials to fully finish the job so I had to go purchase hose extensions to make the final product suitable and finish the installation myself after he had already left. Just did not do the full job and it was not the cheapest.I reached back out to brothers to have them come fix it so the pipes went along the side. A different technician came out and he did a great job. Added pipe and although he did have to use the extra material I purchased, which is ridiculous that i had to do that, he made the pipe go along the outside of the cabinet and fixed it to my standards. He tested the dishwasher to make sure it wasnt leaking and really made the job how it should have been done the first time.
Robyn Greenwood
3 weeks ago
Michael K came out to clean and inspect our furnace for my condo. He was very thorough and professional. And despite the furnace being 15+ years old found nothing wrong. Called Brother's out for help with our new home as well and installed a ceiling fan and microwave. Great job.
Megan Christensen
4 months ago
I had Brother's come to my home to service a leaky pipe. Upon arrival, the technician asked that I start a load of laundry to see if we can get the pipe to start dripping. Running the machine did not produce water from the pipe. The technician then asked that I turn on all water sources in my home, which caused the pipe to be overwhelmed. The pipe then started pouring water, which got on my furnace. The technician said I should have another Brother's tech come out to inspect the furnace to ensure it wasn't ruined from the water leak, at an additional cost to me. It was determined that there was likely a clog in my mine line. A toilet was removed from my bathroom and the tech tried to see if he could unclog the pipe. He was unsuccessful in doing so and called yet another technician to come to my home to see if they could identify the problem. The toilet was left in my kitchen and the bolts to the toilet were not left at my home.The next technician arrived and within 15 mins of being at my home suggested the sewer line was compromised and I would need to have my sewer line replaced at a minimum cost of $9k. I was left feeling completely overwhelmed and feeling like I was being taken advantage of. Over the weekend I had a gut feeling I should get a 2nd opinion. I had another plumbing company come on Sunday. They performed the same inspection as Brothers and came to a very different conclusion. They took the time to walk me through what they saw and potential remedies to the situation. Their technician spent 3 hours working at the clog and was successful in unclogging my mine sewer line after pulling out tree roots. I felt included in the decision making process and was relieved to find out my sewer line was not compromised and I could avoid the $9k bill and tearing up my backyard. However, I was charge over $800 by Brothers for providing little to no resolution. I also had to pay $200 to have the toilet reinstalled and for new bolts that were not left at my home.
Ron was absolutely professional, thorough, and patiently explained things to me in a way I could understand. He was very respectful of our property too. I could only hope all my home maintenance experiences would be as nice as it was today. Thanks again Ron!!
Shalane Vashaw
a month ago
Have heard the radio ads with the “Sisters from Brothers” and saw reviews online when in need for an emergency sewer clearing at a rental property in Aurora. Scheduling was easy, and Connor was great! Prompt, and efficient. Cleared mainline and suggested camera, but wasn’t too pushy about it. Wasn’t cheap, but seemed reasonable for work done. Will definitely use Brother’s again!
Austin did a great job helping me after an inspection on my house left me with a leaky toilet because the inspector smushed the wax ring and didn’t put the toilet back on correctly. Austin also did a sewer clean out and scope (Jimmy) while they were here to ensure everything was good to go for the new owners! They were respectful of my house, my time , and me! Thanks again for a great experience. I’d definitely hire the team again.
Justin was knowledgeable, extremely helpful and had tons of great advice. Service price was reasonable and service was timely. Will definitely use Brothers again if we have any more plumbing issues.
jerry kennedy
a month ago
Shelby, did a complete AC system analysis determined that the condenser unit was very dirty and covered with cottonwood, cleaned unit, took pictures of the AC coils showing that they were clean. All system diagnostics good. Still having issues ended up replacing thermostat with new wifi capable Honeywell thermostat. So far so good. Today was only 76 degrees it worked well. The real test will be when it's 90 +.Shelby was great, very professional.
I called Brothers because my hot water heater wasn’t working. I was quoted at around $2k for repairs and told I would need to replace a part. The technician didn’t even look to see if the part was actually broken or if it just needed a cleaning. Afterwards, I did my own research and discovered that the fan just needed to be clean and I had it up and running within 5 minutes. I wouldn’t have minded paying the technician to clean it but they seemed intent on replacing it and charging me a lot for it. I also called other plumbing companies to get a quote for a flushing and realized that Brothers was intent on charging me 3x-4x the amount compared to the other quotes I received from over 5 different companies. It is hard to recommend Brothers plumbing for others and I don’t see myself ever using them again for my plumbing needs.
Cathey Sealey
4 weeks ago
Austin was very informative and cordial. He explained what he suggested and why. He went above and beyond to get a price break for a service I declined. I would love to have him back for our next service
Sue Stoklosa
3 months ago
Michael was very professional and kind. He explained things to me that I did not understand being a senior it made a huge difference for me. I know that I will definitely use your company because of him being thorough and very honest. In the near future I will need a new AC unit for my home and will want him to be the person who does it. You are very lucky to have him as an employee. Thank you so much
Karsten with Brothers did an amazing job running a new electrical line and sub panel to my detached garage. He explained everything along the way and was very professional and personable. This is my second time working with Brothers, and I will definitely use them again in the future.
Alexander Freedman
2 months ago
Joe P. was early and kind enough to wait for us to get home. He provided amazing, professional service and really seemed to care and think through the problems with our sump pump. He even triple checked out old sump pump just to make sure it wasn't repairable. Great service and looking forward to calling Brother's Plumbing for all our needs.
Aaron was very thorough and clear about all the work he was recommending for my sprinkler system. I often wonder if belonging to the Home Care Club is worth it, then moments like today happen and I'm grateful that I do.
Bill Straughn
4 months ago
Outstanding organization. From the moment I walked into their building until their Tech left my home. Very professional in every aspect. No concern about any future problem with plumbing, heat, or electrical because I have Brothers phone number posted on my fridge. Great people. Highly recommended.
Aaron did a great job repairing the leak on the water valve to our toilet. He gave a very good explanation of what happened and how it needed to be repaired. Also made recommendations on how to prevent this from happening in our other bathrooms. Next time we need plumbing repairs we will request Aaron.
Michael Kutner
a month ago
Brothers scheduled us quickly for a sump pump and water heater installations. Timely and professionally installed, cleaning spaces around the basement areas.
A shout out to Austin, our technician, for the information he provided and a great job installation.
Stephanie Zwiers
2 months ago
Jake came out to repair the vacuum breaker on the sprinkler system. During his visit he inspected the water heater and discussed the longevity of the sump pump. Given his honesty and professionalism, we moved forward and had the sump pump replaced to avoid a potential water crisis in the near future. Given long history with Brothers Plumbing, Heating, and Electric, I would highly recommend this company.
Brandon Ostert
3 weeks ago
Brothers Plumbing has now done work for my house 3 times and they have alwasy done a fantastic job!! Aaron R came out to do plumbing work today and he was amazing!! Strongly recommend this company and if you are getting any plumbing work done, ask for Aaron.
Harrison Sherwin
a week ago
Andy replaced my AC Coil and more for a very fair rate. He also replaced and repaired several components of my system that were found to be sub-optimal and the cost stayed the same as the quote. This is my second visit with Brothers and I plan to use them for many more in the future.Further, Sergio did a plumbing inspection and installed a pressure regulator valve in a timely and professional manner.
I can't recommend Brothers' Plumbing enough! We initially contacted them because we had a sewage smell in the house and were uncertain where it was coming from. Brothers arranged for specialized diagnostic testing that not only revealed the source of the problem, but also revealed another pipe that we didn't know had a leak in it. They promptly addressed both issues. Their team was responsive and timely at every step -- scheduling, arrival, and accomplishing the work. Austin, Scott, and Sergio were kind, professional, and responsive. Would highly recommend!
Bec Czarnecki
3 months ago
Always a great experience with Brothers! Austin came out to help us figure out a leak that was coming from the upstairs bathroom. We talked through potential options and solutions and he was very thoughtful and helpful. I have found this to be a characteristic of all Brothers techs - they talk through possibilities and options to help you make a decision you're comfortable with. We found the leak and unfortunately had to pause so we could do mold remediation but I'll certainly be calling them when we are ready to move forward.
I’m going to be honest. We went with Brothers bc our old heating plumbing service was difficult to schedule and honestly we did not start on a good foot with Brothers either. It took a week to get someone out after a few errors and reschedule. That said, Brothers did make it right and waived the fee to look at our system. The brightest point was their tech Robert M! He was SO helpful and took the time to listen and explain everything. He explained our issues and possible resolutions at different price points. I learned more from him in 1 hour than I had in two years of installation and service from my previous provider. I will say after a rough start they went out of their way to make things right and earned a customer for life. I would highly recommend them to anyone needing help. If you can request Robert, do and listen to him so you can know what’s going on with your system!
Meredith Changeux
2 weeks ago
I’ve used other companies in the past and have felt the dollar was prioritized over the well-being of my family and the opportunity to repair over replace. Jonathan explains well (without being condescending) and seems very invested in his work and the company.
Sandy Anjilivelil
3 weeks ago
Something, during our 5-night absence, made our pilot light go out, so we came home to no hot water. Called Brothers on Friday morn - and they squeezed us in on Saturday & fixed the issue. And best part of all… no charge! We appreciate both their promptness & kindness. Yay, Brothers!
Christine Johnson
2 months ago
Beau and Cal were amazing! They were very thorough with their work and patient with my questions. Also so sweet with my dogs, which is super important to me when some one is working in our home
Beau S came to look at some electrical projects that we needed to get done. He arrived on time with is assistant and they listened to what I needed done. Then he sat down and gave me estimates for each project. This gave me the opportunity to choose the ones that fit within my budget. They fixed three switches and the fan in my bathroom. They were both professional and they did a great job.
The high Google rating for this company is accurate, and reflects the high level of service we received with Brothers on our plumbing repair. Their communication was excellent, and they did not rest until all of our problems were solved. We will definitely be calling Brothers with any future plumbing needs.
Natascha Fuller
a week ago
We scheduled an A/C tune up and we’re scheduled two weeks out. The night before our appointment at 8:00 PM they cancelled the appointment via voicemail and said to call to reschedule. It was a series of phone tag to get ahold of someone and then was pushed out again before we ultimately decided to cancel the services as a new customer. The schedulers were not empathetic to their last minute cancellation and seemed annoyed that we were frustrated. Found another company to create a working business relationship.
Robert was great and was honest with me about the water in crawl space and made some great suggestions to remediate the issues. He also said our tankless water heater was in great working order. Thanks
Bobby took care of our issue promptly & professionally. He was very informative about our system. And Brothers covered us under warranty because we bought the system from them.
Jake did a wonderful job. Courteous and explained everything being done. Quick fix. So happy with the service all around starting with Lisa who did the scheduling.
Heather Savage
5 months ago
Brothers Plumbing, Heating and Electric were highly recommended to me by community neighbors for installation of a whole-house humidifier and air purification system. Mark W. came out on a Monday, provided us with several options from which to choose (carefully explaining each option so we could make an informed decision), and two days later our humidifier and air purifier are installed and running. We could not be happier with the professionalism, patience (we asked a lot of questions), and responsiveness we experienced working with Mark and Brothers Plumbing, Heating and Electric. We also signed up for their Home Care Club plan (for ongoing maintenance and inspections), and we look forward to receiving continued excellent service from this top-notch company.
Sienna Williams
3 weeks ago
Joe worked with us on replacing a cartridge for a high-end faucet. He helped me identify the cartridge I needed to find under warranty and then installed the part. All works perfectly. Thanks
Second time hiring Brothers and again incredibly happy. They excelled with customer service and clearly are experts. The cost may be a little more than some others but it's worth it. Very professional, friendly, efficient and tidy. There is no other company I will call now.I believe the names were Andy and Jake.
Ron was very very good at resolving our cooling problem. Then he took extra time to check out more elements in system and provide estimated costs for services with np hard sale. Next time if I need AC help I will ask for him
Justin came to clean out our sewer line and he was very friendly, thorough, and professional. He advised me on some other plumbing related things to consider, but wasn’t pushy or too trying to up-sell us too much. Highly recommend Brothers for your sewer needs.
Christine Murphy
4 months ago
We had a furnace issue and I called Brothers, spoke with a wonderful customer service representative and someone was at our house in less then 2 hours. He reviewed the situation, presented us with a few options ranging from replacing just the part, to replacing the whole furnace and it was clear he knew what he was talking about. He was very professional, friendly, and might have become new best friends with our dog! While having your heat go off in winter is frustrating, Brothers certainly helped us on our way to getting our heat back on (we opted to just replace the part for now), and we have a lot to think about in terms of future furnace replacement. But he presented us with information about financing and was able to give us a quote today. All very helpful, we're very pleased with the service from Brothers!
Catharine Merigold
2 months ago
Beware! Bait and switch tactics! Scheduled a repair on an evaporative cooler. Waited weeks for an appointment. When technician arrived - was told they would only work on systems with permanent copper piping. Was NOT told that when I made the appointment. And the cost to install that little copper pipe was more than $700! Then they tried to sell me a 1-year service agreement. Deceptive business practices!
Jamisen Beechler-Ernst
a month ago
I have used Brother’s to turn my sprinkler off and on, furnace cleaning, and for questions about my garbage deposal. They are always professional, friendly, and super helpful. I would recommend to anyone needing any of the services they offer.
Austin was prompt, professional, courteous and thorough in his explanation of the work to be done. He walked me through all costs and options and even provided a discount when we needed to add a service because of the nature of the drainage issue. He made sure that our main sewer drain was cleared and that we were able to use our showers and toilets going into the weekend. 10 out of 10 would highly recommend for all plumbing needs!
Vivian Casazza
2 months ago
The technicians were kind when they were in our home- but twice they had a scheduling issue with them where the electrician was scheduled for 8am- showed up at 2pm then said he didn’t have time for our job- then blew us off for the following appointment. It was frustrating because when they no called and no showed the next day- the main office didn’t seem to care much, they said a manager would give me a call and no one did. We also felt it was pretty overpriced- they gave us an estimate for double the price of what we can get some additional work done. I wouldn't use them again.
Humberto Cruz Long
4 months ago
To start, Shelby our tech was absolutely incredible. She was incredibly kind and absolutely had our best interests in mind when servicing us. She was on time and mindful of not dragging any additional dirt or mess throughout the house. She’s great and I appreciate her greatly.That all being said please do more research when looking at HVAC companies and comparison shop. Brothers has the absolute most expensive installations and repairs out of the nearly dozen quotes that I have gotten for my installation. I nearly paid them a $500 non refundable deposit that would have been a massive mistake for my family. The financing they offer is below grade compared to everyone else in Denver and Northern Colorado. Please do your research and you can save over 10K on your HVAC installation with 0% financing for multiple years like I just did. I nearly made the worst mistake of my new homeowner life and I am glad I avoided going with Brothers.I am incredibly thankful for making additional calls before settling for an absolute mistake.
Joe got here quick, assessed the situation, let us know options and then performed the work. He can't control pricing, but did find a coupon for us and every little bit helps. A bit talkative for me, but others probably find that reassuring. Good experience overall! Thanks Joe P!
Brother's is always prompt, reliable, and do great work! Michael did a fantastic job on our AC checkup/service!
Joe Dempsey Jr.
4 weeks ago
RIP OFF & THIEVES!TLDR: Don't even think about calling this company, they quoted me $285.00 to do a pressure test on my AC, came and did it and charged me $735.00 for it. Before they even did the pressure test they told me I would need a whole new AC system (mine is 3 years old) and they also recommended I get a new hot water heater at the same time because it's old. They quoted me over $15,000.00 worth of work when I was just low on coolant and needed recharged!! They also undid my furnace exhaust and left it wide open after their second visit, if I turned my furnace on our whole family would have literally died from carbon monoxide poisoning!Day one: They came out to assess why my AC was not blowing cold air. They suggested I had a leak in one of the joints but needed to do a pressure test to confirm where the leak was. They quoted $3,200 to find and fix the leaky joint and recommended I get a new water heater for an additional $3,600 even though it works totally fine.Day two: They showed up and immediately said they decided it was not a bad joint and I should just replace the whole entire AC system for $12,000 to save and not have to pay for the leak detection. Obviously I'm not going to spend $12k without knowing what the actual problem is so they did a leak test, they said they could only test half of the system which would determine which have has the problem and which side needed to be replaced. After 15 minutes of waiting he determined the half he tested was holding pressure and that the outdoor condenser needed to be replaced although I should still replace the whole thing. I said I wanted to wait and do a longer leak test to confirm it wasn't a small leak so he said he would come back in 5 days. He removed his gauges and left.Day three: He came back, plugged his gauges in and it had lost pressure so he said his last diagnosis was wrong and I needed to replace the indoor coils but again recommended that I replace the whole system. (read more below) I told him I had to think about it.I called a different company, they came the next day, did the leak test on day one included in the $99.00 show up fee (Brothers charged over $700 for it), they did a longer leak test on the WHOLE SYSTEM INSTEAD OF JUST HALF OF IT and waited at my house longer to determine that the system did not leak and in fact was just low on coolant. In fact our pressure rose while he was there as the outdoor temperature rose it increased the temperature. This service tech explained that each time the Brother's tech removed or reinstalled their gauges the pressure would drop so it turns out that everything Brother's did was completely pointless with the goal of up charging me to replace equipment.
Richard Flint II
a month ago
Had a sump pump replaced. Service was on time and with a very thorough explanation of pump selection and installation. Very pleased with the installation and highly recommend Brothers for your plumbing needs.
Chris topher
3 months ago
I called them for a very difficult plumbing repair/replacement job. As always, I was alerted by phone call and text when the technician, Chuck, was on his way. He was nice and professional and just great. The job took longer than anticipated, and he got it done without complaint. We have used this company exclusively for two homes without issues. I will use Brothers Plumbing forever!
Karsten was amazing! So professional, honest, and prompt. I would highly recommend this business to anyone! He fitted electrical hookups in our basement for the washer and dryer.
We moved in recently and have had two or three issues already and Brothers has been responsive and helpful each and every time. I am definitely satisfied with their service thus far!
Brothers is great. They are very reliable and extremely good at what they do. I've had them fix from HVAC to plumbing to electrical issues and always an excellent job.
Anthony installed an exterior copper line with my EVAP startup and checkup. He was professional, knowledgeable, and answered my myriad of questions, and gave me tips on running my system and what to keep an eye on. His work was clean, and completed in the time expected, and he was pleasant to talk with.I had to call for a technician, this time Adrian came out. He worked thru a minor leak on the EVAP water line, was loose packing nut in the spigot that was revealed after Anthony installed the new line.Great service from the office staff to the technicians at Brother's, and I look forward to trusting them again when needed.
Angela Simpson
2 days ago
Matt did a great job setting up a new electrical outlet for my new tankless system. He was quick and professional.
Very disappointed, planet plumbing quoted me at less than half of brother's for multiple services including fixing a AC condensate line. Planet Plumbing also didn't try to scare me into paying more or make fun of my issue, unlike Joe from Brothers. Go with Planet Plumbing instead!
This is my third time using Brothers Plumbing. They did not disappoint. I was concerned that I might have to replace my water heater, instead Richard along with his able apprentice, Joe troubleshooted my situation and gave me an excellent simple explanation of the issues to be addressed and options to correct the problem along with a preventative maintenance solution that will help minimize problems in the near future. Richard was happy to explain the problems, options and answer all of my questions. I am happy with result and Richard and Joe’s professionalism, expertise and courtesy. Also, they left the work areas clean and neat!Thank you!!
Matthew was fantastic! We had been struggling to find the source of our electrical issue and he was able to diagnose the issue & get it repaired in no time! The company was also great in getting someone out here so quickly. We will continually use Brothers from now on for all our electrical needs!
I was just needing an estimate for future water heater replacement & a couple of other small plumbing repairs.Robert arrived on time, was very knowledgable & friendly & reviewed the estimate with me as well as answering other questions.
I will definitely use Brothers in the future & refer to my friends & family.
Nicholas Stanton
4 months ago
Started out okay. Got a quick appointment for someone to come out and look at our water heater. However, had to pay the $65 assessment fee and then never heard back from them. No follow up, no quote, nothing. Pretty scammy. Obviously, not going to use them for actual work after that experience.
Service team we had were great. They both were very nice and did a great job. Very happy with the job they did.
Richard and Hector came out to fix some leaky tub faucets and ended up finding the overall underlying problem within minutes. Replaced an old pressure regulator and have probably saved me many future headaches. They were upfront with the pricing for services and gave me several options for today or later and didn't try pressuring me into any kind of upgrade or improvements that I didn't need. I signed up for the home care club to make sure any future issues are taken care of just as fantastically.
Cody O. was on time and very professional. He gave us a range of different options to choose from and was very flexible. Finished job looks great! We would, and do, recommend you to our friends and neighbors! Thank you!
Water heater remove and replace. Austin and the rest of the crew were great. They all were a real pleasure to work with. The work was done with pride and high quality. Everyone was extremely courteous and professional throughout the process, from initial scheduling, to final completion. All of my questions were answered and they didn't leave until I was armed with all the information I needed. I will absolutely use this company again.
I attempted to have Brothers come to my home to install and wire recessed lighting fixtures in a bedroom, but they failed to show up on 3 consecutive occasions within a week. It was always some excuse for the technician running behind, which I can understand to some extent, but after the 3rd time I figured they are either under staffed or don't know how to prioritized and manager their jobs, so I gave up on them and decided to look for another, more reliable electrician.
Jason Martinez
3 months ago
Use Brothers for a no hassle, no worry, professional installation.Ron S, Andrew L. and the whole team at Brothers have been great! Old heater went out on a Friday, Brothers installed a new heater over the weekend. Frank and his assistant who quoted where informative and professional. Andrew L the installer was a master at his trade. He was very thorough, did a clean and professional looking install, penetrations and ductwork look amazing. I couldn’t be happier with the work. He walked me through the entire install, and answered all my questions.They are my go to plumber, electrical and HVAC.
Brothers answered my call instantly. Brenda was very helpful and sweet, at 9:45 PM. The promised time slot the following day was met and very much appreciated - especially since my previous promised time slot with a different company had been repeatedly put off - for 3 days!! The technician who handled my call, John Morgan, was superb! He was professional, very kind, and thoroughly skilled! He replaced the old, failed 30+ year-old outdoor faucet and got my water supply turned back on. He also replaced our 30-year-old garbage disposal. All done with ease and excellent clean-up after. He was backed up by their parts department. He wanted to install the exact, correct size pipe; which, at his request, was delivered by them within the hour - straight to my door. My Covid preferences were followed as well. Brothers has just won over a new customer. Thank you, thank you!!
Tiffany Zagyi
5 months ago
We had a leaky tub faucet and decided to just have the knob, plate, and faucet replaced. Jeff B. was prompt, polite, and explained everything he was doing along the way. A big plus was that my dogs (who can be absolute jerks) loved Jeff B. and barely left his side while he was working. Great work! We'll be using Brothers again.
Jeovani Gaytan
2 months ago
Robert did an excellent job servicing the tankless water heater. He informed me about the work being done and clearly explained the reason for the malfunction. Highly recommend Robert!
Tim O'Donohue
3 months ago
I bought an older house in 2020 and decided to get solar panels and a battery. The solar company made a mess of my electrical and I had mystery outlets failing, which caused the diswasher to stop running which caused my plumbing problems to surface. I had Brothers fix the plumbing first which they did flawlessly, and then decided to have them fix the outlets. Mathew B. came out and used his expertise to properly diagnose the issues and get all my outlets working again. He was a wizard!!! I will be using Brothers for all my repair needs in the future, they deliver what they promise!
Great service. I needed a house humidifier as mine was leaking. The TV technician went to warehouse to get it the same day. It was late at nite so it was above and beyond. I work late so it’s not convenient during the day. Very nice and professional. Great company. 😊
Taylor Michel
5 months ago
Totally screwed us. We had Brothers out a couple times to inspect a furnace installed by the previous homeowners prior to purchasing our home. We made it clear that we wanted Brothers to check to be sure it was installed right (we had a feeling it was a DIY). Brothers said it looked fine. Had them out again for an annual inspection and again they said it looked fine. Then we noticed the furnace was rusting from the inside out. We had a different company come out to install AC and they said the furnace was actually sized wrong for the house (which explained the excess condensation causing it to rust), the blower/fan was overworked (again because it was sized wrong) and even the wrong type of piping was used for the inlet/outlet. Had to completely replace the furnace. HUGE misses by Brothers.
Scheduled a weekend appointment for irrigation start up in Mid-April and called on the morning of the service date to be told they don’t have anyone to cover the service and they would have to reschedule 4 weeks from now. Our yard will be dead by then with no irrigation running for another four weeks. Horrible customer service for a company that claims to make you smile. This is second year in a row that Brothers has not made their commitment to servicing my needs, so shame on me for thinking I would get a different experience by standing by them again this year. I would never recommend this company to anyone based on my experience the past two years. To the sisters at Brothers, your ads are a joke and your business isn’t making people smile…
Ginnie Nickell
6 months ago
Our furnace wasn't working properly. Called Brother's Heating on Sunday. On Monday, we had a Technician come out and do an inspection. His name is Andre and after his inspection, we found out there were numerous problems with our furnace. Andre explained all of our options very knowledgeably and nicely. We determined we needed a new furnace. Andre setup a New Furnace installation for the next day. On Tuesday morning, Michael, with Brother's Heating, was here to install our furnace. Michael was so friendly and professional in his dealings with my husband and I. He explained all aspects of the installation and how to work the new system. By Tuesday afternoon, our home was nice and warm again. We thank Brother's Heating for their wonderful service and the great Technicians they have working for them. Their prompt, friendly, professional services were great! We will recommend Brother's to anyone needing heating and air conditioning service.
Brothers Plumbing bring professionalism alongside quality work. Joe fixed a leaking hose bib on our home in Arvada. Thanks Brothers!
Brothers got us on the books very quickly for a clogged basement floor drain and Connor was able to make it out even earlier than expected. He sorted out the issue quickly, efficiently, and with a good explanation. He was also very nice to our dog. Thanks!
Alison Sledz
5 months ago
Bobby listened to my concerns and took time to determine why my home was not heating properly. Various companies have come into my home to try and solve this issue. *Bobby is the only one who took the time to check all the possibilities before making a diagnosis.* He was knowledgeable, professional and kind. Best of all, my family is finally warm! Thanks so much.
Chuck and Joe were fantastic! I knew I had problems with deferred maintenance issues on an older home and they helped me triage what and what didn’t need to be done. I saved lots of time, money and piece of mind!
All of the techs that worked on our project were great. They were on time, courteous, polite and professional. The customer service Brothers provides is a rarity anymore and we highly recommend them.
Was told we need an A/C replacement by another company. The Brother’s team was able to fix the a/c, and educate on how to maintain efficiency of the unit without a full replacement.
Timothy Bagley
6 months ago
The three-man team installed a new furnace, air conditioner and a hot water heater. They arrived on time as promised and were very professional and informative. Their installation was very organized and took as little space as possible. Everything looks so professionally done. Very impressed with their workmanship and customer service. The office staff kept us informed and made changes in scheduling in order to get the work completed even sooner. They performed this installation within one day. We would highly recommend this company!
I used Brothers for a plumbing system inspection. Robert and Jason were friendly, professional, helpful, and honest. They provided some good advice about items that I could work on without experience, and where to call a pro instead. I would definitely recommend them and would use them again.
Logan was great! He competed everything and provided great service. He was very professional, patient and answered all of my questions.
Lisa Fischer-Wade
2 months ago
Brothers Plumbing installed an external water line for our evap cooler, inspected it and got it up and running for the summer. Great service, professional technician. We recommend
James Anderson
2 months ago
Richard did a great job with old plumbing. He was courteous, prompt and kept me informed during the jobs. I am very pleased with the results
Michael Giampaoli
a week ago
Joe was very professional and experienced and helped me understand my sprinkler system and answered all my questions. I’ll continue to use Brothers services in the future.
Mike Krueger
5 months ago
Conner R provided excellent service! He was patient and thorough in clearing out our bath tub pipes. He made sure to show me what he was doing so that I felt confident knowing the job was sucessfully completed!
Steve Blumberg
a month ago
Chuck (the technician) repaired the “pressure vacuum breaker assembly”- specifically the valve.As he has been a technician for me in the past, as usual, he was professional, knowledgeable, and clearly an expert!
Anastasiya V
6 months ago
We ordered an estimate to install a humidifier. Adrian arrived on time, was very professional and respectful to our home (event brought his own booties). He gave us a lot of great tips and information about our HVAC system and even inspected a water heater we has issues with. We are very happy with the initial appointment and looking forward to continuing working with this company.
Joining the Brothers' family program was the best decision ever! They are incredibly responsive, helpful and friendly. They are always on time, let you know when they're coming, call to confirm and then send a picture of the technician in advance. It's always been a pleasure to deal with them - can't recommend them enough!!
Johnny was great. Very knowledgeable and positive. Turned a stressful situation into a calm and “we can fix this” situation. Great experience. Thank you.
Company is only interested in selling a new heater. They quoted over $600 for a simple repair and said I might as well get a new one. I got another quote for half as much and they said it was in great shape and didn't even need to be cleaned. Spent almost $100 for their unethical quote and pressure tactics. Stay away and try other vendors.
Aaron was super helpful and knowledgeable. On time and fair price too. Highly recommend him. 👌🏻
Conrad Minicucci
3 months ago
Brothers helped us out on Easter Sunday. Came out and did an R&I on a water heater. Jeff was super professional and walked me through every step. Would recommend to anyone.
Technician was very nice, we have been using Brothers for quite some time. I was notified during an inspection that my furnace had a crack in a coil and had to be condemned and must be replaced immediately. I was forced to give a deposit that was stated as non-refundable while I got a second opinion. I got a second opinion and that quote came in more than $4000 less than the Brothers quote for comparable equipment with a better warranty. Obviously, I went with the less expensive option since it was the exact same thing. Unfortunately, now I can't get my deposit back which I feel is bad business.
Andre was simply outstanding in his approach to our furnace service call. He came promptly during a very cold temperature day. Andre was kind, professional and thorough in making sure that we understood the issues and alternatives with our furnace repairs. He took the time to assess the performance of various aspects of the system. He allowed us to ask questions during his evaluation. He explained the purpose and consequences of the the various tests he performed. I could tell that he possesses a high level of technical understanding of the equipment and measurement tools. Unlike previous experiences with other professionals, he spoke to us at a level that was understandable by homeowners. He asked questions and explained the benefits of upgrading our furnace from one-stage to two-stage, but did not insist on selling us a new furnace. The charges were transparent and fair for the work he performed. I will ask for Andre back whenever we need assistance in the future. Job well done, Andre! Thank you.
Very responsive in an emergency. Got someone out to the house quickly. Andy was professional and courteous
Purchased my first goose necked kitchen faucet which arrived Friday afternoon. Called Brothers Plumbing, Heating, and Electric - Denver to make an appointment for the following morning. Cody O showed up at 8:00am on Saturday morning and was friendly and got the job done in about an hour. We LOVE Brothers Heating and Plumbing which is always our first choice.Peter G
Ammi Ludwick
2 months ago
Andy was a delight! Knowledgeable and willing to teach me about my system. His recommendations were genuine, but he was not pushy at all.
Christopher Obal
3 months ago
The tech took time to look at all the matters in my home that were of concern. He explained everything in the right amount of detail. He was willing to discuss and explore various option. Couldn’t ask for better service.
Chance Daniels
3 months ago
I just wanted a quote to add a spigot on the back of my home, simple project. They call before 8 am to tell me if I want to know how much it will cost, I'll have to give them $70 to come tell me.Any place that charges you to come quote work makes their money on quotes and is never price competitive as they try to get you into the sunk cost fallacy. Hard pass, they obviously don't want the work.
We had a copper pipe bust and was happy to be able to get such great service and was upfront on costs. Did an amazing job and cleaned up after. It was pricy but this is a big name industry so was expecting the cost to be high anyways.
Hose faucet repairs to two units and it was completed quickly and professionally. I use Brothers regularly and they have never disappointed! Thank you!
Jeff came to replace a sprinkler backflow system. He was open, honest, communicative, and did a fantastic job. Great energy, really nice guy.
I had recently moved to the area and wanted to find someone to review and maintain the HVAC systems in our 20+ year old home. The positive reviews led me to Brothers so I gave them a quick call. They had someone perform a full service at my place that same day and scheduled time for my electrical and sprinkler asks too! Micheal arrived on time and fully reviewed everything. He was quiet, respectful, and extremely knowledgeable.
Prabha Gopinath
6 months ago
Scott and Austin provided excellent service. They were friendly, professional, and communicated clearly. The smoke test inspection was effective and showed two toilets that had been installed incorrectly. I am very pleased with the work done.
Sedona Stone
2 months ago
Jonathan is an awesome service tech.
I’d recommend him to anyone.
Very thorough. Patiently explains if i repairs are needed.. very professional 😊👍
Dennis penisten
a month ago
Gannon arrived right on time, knew exactly what needed to be done and completed the job in a timely manner.
he is very personable and professional
Joshua Clark Martinez Kuzmin
3 weeks ago
Wonderful staff and team. Professional and reliable work. Get the industry standard material, plumbing done right. Thank you for your professionalism and great work!
Cecilia Gowdy-Wygant
2 months ago
Fast and friendly service! We were very happy with the professionalism and friendliness of the technicians. We always trust Brothers to do the job right.
Joe arrived on time and listened to my problem. He knew just what to do and was able to open the stop and waist valve that had confounded me. He was personable and I enjoyed his company as we went through my list. All items were completed to my satisfaction. Joe is a great guy that I'm happy to recommend.
Penny Thomas
7 months ago
Install new whole home humidifier on furnace. Mark even arrived a bit early which was great. Gave me a great overview with pricing so the decision to move forward was an easy one. He was able to locate the model we decided on and install it the same day. Because of the age of our furnace there were some electrical issues which he was able to resolve for a completely successful installation. As a side note, this is not the first time we have used Brothers. They also did an amazing job on a huge mitigation project.
Michael Kutner
a month ago
Austin installed a sub pump and water heater for our home. He is professional, on time, and friendly. Brothers is a great plumbing service.
Even though I decided to go with another company's estimate to fix my plumbing, Justin from Brothers was knowledgeable, professional, and very helpful. I definitely will keep them in mind for future work.
Caryn Mahoney
a month ago
Justin was great! He was patient, knowledgeable and extraordinarily kind. Can’t say enough good things about Brothers!
Excellent service by Hector. Very professional and explained all of what was required. This was warranty work but he did it quickly and with aa great attitude.
Cody restored our 1941 built galvy pipe connections to our bathroom sink when a shut-off valve was leaking and my poor plumbing skills as a homeowner trying to fixit didn't work. He installed all new valves, supply lines, escutcheons and a new toilet all at a very reasonable price for seniors. :)
We needed a new furnace and they were able to send someone out to inspect our unit same day. We were scheduled for a new furnance for Tuesday but they had a cancelation and got someone out to us today. The technician, Kirk, was extremely knowledgeable and professional. He was very nice and took the time to run us through the new unit and thermostat. We are very pleased with our experience with this company and will be using them again in the future.
Robbie Wroblewski
6 months ago
Brother's helped our company get back on track when we had some line issues. During the job they were courteous and reliable to communicate with our staff. Rob does a fantastic job of leading his team and was an absolute joy to have around.
Kathy Hinckley
a month ago
Justin was professional, knowledgeable, and friendly. He did an outstanding inspection of all my plumbing and explained everything so I could understand.
Fantastic staff! From scheduling to having Joe, the tech, assess & fix the issue. Top quality company and top quality service!
Mark was awesome. He listened to my concerns and worked hard to figure out how to address my issues. He is professional and polite and was on time. I also felt like the service was a good value. I will definitely use again and also recommend to others.
Alex arrived a few minutes early, with a great attitude. Got right to work diagnosed the issue. Gave me a quote. That hurt, but everything is pricey nowadays. Went and got the part and returned to finish the job. Within 3 hours after first arriving our home now has heat. Very professional, great customer experience.
Steffie Cheng
8 months ago
Richard was beyond great. Extremely professional and knowledgeable. He worked very efficiently and was no BS. He went above and beyond, took the time to explain to me what was wrong with the plumping and what he did to fix it. The total was expensive but I feel like I received a quality service. I’ll definitely request for Richard again next time I’ve plumbing issues. He was also very polite and loved my dogs. Two thumbs up!
The technician was quick to show up and let us know when he would arrive. His work was quick and precise. He explained what needed to be done and exactly what we would be charged before he did the work. We were very pleased with the overall experience.
Andy was ontime. He quickly fixed the problem and even noticed another minor problem that he fixed. He gave me all of the details as he did the work
Richard came out to verify a leak in out main water line. He was earlier than expected, personable and knowledgeable, explained the problem and arranged for Brothers Plumbing excavation team to return the following to replace the main water line from the house to the water main.
Expensive! Had the service recently and it was a good job but I can't say for the cost. It was $399 to replace the bathtub's diverter and spout (OEM). Plus the visit fee was $69.
Charles Stuart
3 months ago
We had Chris replace a Moen cartridge for our shower handle and he did a great job. Very professional and quick. Thanks.
Great, friendly, knowledgeable service. My tech was even cool enough to lend me some advice on a DIY project I was working on. He probably saved me 2 hours w 2 min of expert advise.
Mary Beth Searles
5 months ago
I wanted someone to check out my furnace. Mark explained what he saw very clearly--I learned a few new things about my furnace. He was very friendly and professional. I'll definitely continue to use Brothers.
Jennifer McClaugherty
a week ago
Jeff was very knowledgeable and detailed oriented. I am very happy with his work!!
Kevin O'Connor
8 months ago
The technician Ron was an absolute professional. He was courteous listened to the issues, carefully explained everything he was doing. I asked if I could observe and learn, and I feel like I received a post-graduate degree in hydronic heating, boiler functionality, and the care of my boiler. Absolutely wonderful experience, I will use Brothers heating again and Ron was amazing.
Debbie Herrington
3 weeks ago
Jonathon was awesome. Very professional, knowledgeable, and polite. He fixed my AC in no time.
I have relied on Brothers for plumbing and electric projects for years. Their support staff are friendly & their technicians show up on time and do great work.
John “Lê” Cupp
a month ago
Tech was very professional and knowledgeable about the sprinklers. He was able to quickly identify some of the issues and easily resolved them.
Alice Snively
a month ago
Arturo did a fantastic job, and took the time to explain what he found/what he was doing. He was on time, friendly, and very respectful.
Richard was very thorough and made sure we were satisfied before he left. He made sure to communicate with us the entire time he was at our home about the progress being made. If I have to call for another plumbing repair I will make sure to request him.
Stefanie La Sala
5 months ago
We had a floor drain issue and Connor R. did a great job! He was knowledgeable, friendly, courteous, timely, and through. Thank you Conner R. and Brother’s.
Stephani Green
7 months ago
12/21 Ian was very professional, clean and friendly. The new hot water heater goes in tomorrow. They are jumping onit immediately after we have been without hot water since last Friday. Happy so far.12/22The Master Plumber Richard P came today bright and early despite the -14 degree temperature and 6 inches of snow! Very professional and very informative before, during and after the hot water heater installation. It was a major operation due to extra piping and valves and upgrades. My old heater was 23 years old. I am very happy with the service from Richard and his apprentice. They were nice gentlemen who took care of business. Thank you, Brothers Plumbing for being here quickly when I needed help!! *****
The team who came to replace two furnaces and two AC units were absolutely spectacular. It was a huge job and they were amazing. Professional, knowledgeable, kind, and on time. They have earned a forever customer in my family!
Chuck and team were extremely professional and courteous. He was quickly able to assess the environment and lay out my options in a very practical and understandable way. Chuck’s knowledge and professionalism is commendable, and I would request his services again in a heartbeat.
Orlando Ortiz
3 months ago
We always have good experience with brothers. We had service today, and and Andrew N was very professional and explained everything in detail. I definitely would recommend brothers.
Jessica Janes
2 weeks ago
Andy and his team were amazing! They were extremely professional, knowledgeable and nice. I highly recommend them!!!
Monique Peistrup
3 months ago
Richard did a great job explaining the repair work to our gas line and made sure everything was done safely. Would highly recommend!
Always satisfied. Been a customer for 6 years. Recent service by Mark was terrific. A/C is working great!
Arturo from Brothers was awesome! If you need someone to fix your AC, ask for Arturo!!! You will not be disappointed at all!
Lorraine Montoya
6 months ago
Had Master Plumber evaluate and guess anywhere from $10k-$18k, possibly higher for boiler/hot water replacement. Brothers sent Boiler Crew to give estimate, came up with an estimate of $39,877.00. Way out of the ballpark. They did not offer any senior or Veteran discount, and were not engaged with product.Had a top notch company I had used for my residence in Denver, Mighty Plumbing and Heating, and they were professional and complete with evaluation and explanation. The estimate and service offered was fair and respectable, and hired Mighty for job.
Just the annual A/C check. Although our unit is 20 years old, there wasn’t high pressure sales for replacement but rather educated us. Jonathan was most helpful in answering a lot of questions! Definitely recommend Brothers Plumbing Heating & Electric.
AnitaGail Brader
6 months ago
Paul was great. VERY friendly and professional. He made a couple of good suggestions about a more efficient way to run our heating system regarding filters and fan operation. I can’t say enough good things about him.
Tamara Eidschun
6 months ago
My father had a clogged drain in the kitchen sink the night before a planned trip. We were given a first am appointment for the next day. The technician arrived on time and kept me informed via phone before during and after the service at my fathers home. He was friendly, patient and professional. Problem solved and we were very pleased with the service.
Larry Wallace
6 months ago
Brothers plumbing has done a great job for us every time we have used them. Their technicians are top notch and always do a great job! Cody was no exception. He quickly isolated the problem with our plumbing and resolved it without charging us for unnecessary parts or labor. Great Job Brothers! Thanks!
Cody Winters
7 months ago
We had signed up for the furnace maintenance plan with excel, and when it stopped working, we called them and they didn’t even show that we were signed up. This is despite our having been paying a monthly fee and us showing as signed up on the billing portal. So we called brothers, and they had a technician out to service the furnace the same day. They had installed the furnace for the previous owner and extended the warranty to us, so all fees were waived. We signed up to have them come check our other appliances as well. The service was fantastic and quick. Can’t say enough about these guys.
Doug and Meg Gore
3 weeks ago
Aaron is an exceptional professional, focused on completing his work and extending utmost in customer service.
Demetrios Drew
3 months ago
Joe came out for a plumbing repair and did an excellent job. This was scheduled within hours after calling and he came out on a holiday! Thank you!
Ryan Bartlett
6 months ago
I love these guys!!! They are always on time, efficient, friendly and reasonable priced. I have tried calling a few other electricians that either don't call me back or try and run up your bill for things that aren't necessary. This company is well run and legit.
Cynthia Lee Morrell
5 months ago
Jose checked all 8 of my fire detectors and replaced those outdated and tested the system. He explained the new type devices and care of my smoke/carbon monoxide detection system in the home, was very respectful and professional.
Jeremy did a great job. Did everything he said he would do and did the job in the time frame he told us. Explained everything very clearly and came back this morning and completed the job and gave us peace of mind that it was done right. Just have to have the inspection done, and we’ll be all set. Thank very much. Happy New Year!
Adrian who came out was very courteous and know. He thoroughly examined our HVAC indoor system from the thermostat to the furnace itself, gave me a detailed report and potential ways to deal with some future problems.
Donica Snyder
8 months ago
Everyone has been Thoughtful and gave excellent service, kind & answered all my questions. Great at talking with me about the process so that I was informed. Anthony took his time problem solving the issue so that he could rule out many things. Andy came it he next day and really used his experience to get my heat pump to work. I appreciate Andy making my puppy feel safe.
Jeff was very helpful during his visit today. He was very thorough and professional and took time to explain everything and answer and questions I had during the visit.
Karen Hancock
6 months ago
Gannon was the tech they sent and he was so professional and nice. He did a thorough job in a timely manner. Was super pleased with Gannon!! From start to finish everyone I dealt with was super nice and helpful. Would definitely use them again.
Josh Hancock
2 months ago
Called to solicit a competing quote to refill the refrigerant in an AC unit and was told that the only way to get a quote was by charging $67 to send a technician out. When I asked why they had to send someone out if I knew what needed done, I was told that is because they don't have any pricing information in the physical office. Sounds like a risky operating model to me!
Thomas Quimby
5 months ago
Justin A. was on time, highly professional and fixed my drain line clog in less than an hour for a reasonable price that was quoted before he began. We will be using them as our go to plumbing service in the future
Cody was on time, helpful, and respectful. He repaired my hot water heater quickly and charged a very fair price for the services.
Darrel Grasman
8 months ago
Jeff was an excellent worker, professional, friendly and very helpful. However, this company DOES NOT give an estimate cost on the phone. When Jeff arrived, quoted the price to replace two faucets with new ones (which I provided) I declined immediately, very expensive! I was out a service fee with nothing to show for it!
Victor Wilterdink
6 months ago
I had a great experience with Brothers! Gannon showed up on time, even a little early, quickly diagnosed the problem with our furnace, and had it working again within an hour. He was very professional and gave us some recommendations to keep our system working well. I look forward to working with Brothers again!
Nayomi Sapphira Israel
3 years ago
I could not be more disappointed in a team. A call was placed last night prior to this review before close of business. I was placed on hold twice to confirm if my address was serviceable once with my zip code, 2nd time with my full address. I was asked my major cross streets as well. An appointment was set. The appointment was confirmed by text, email and a phone call 40 mins before the visit as stated.I see the driver pass by...I send my husband out to flag him. The driver sees my husband ... pulls into the Cafe parking lot and calls in. Now, at the same time I am on the phone letting them know that he passed by and is sitting next door. He drives off and the operator states he was told to leave because he was sliding around. He lied. He did not even try. Pictures to show street & driveway. Then says we don't service the area. Out of 3 team members no one knew they don't service the area. The kickers is I see brother trucks up here which is why I picked the company. A full team of liars. I can only imagine how bad the service is if they can't get the work area correct. God hates liars more then a thief. Thanks for the protection!
Lauren Mostrom
7 months ago
Jonathon came to the house within the window. Did what we asked and more! He was knowledgeable, courteous, friendly, and so helpful in helping us uncover the issue we were having with the furnace. Not only that but he gave suggestion on preventative measures we can take and ways to keep the entire home in top shape. Very grateful we called and got his impeccable service. Will call for him again!
R. CASS WALKER
6 months ago
On a very cold Sunday afternoon my tenant called me saying that the furnace was not producing heat. After calling several companies Brothers plumbing and heating said that they could get there between 3:00 and 5:00 p.m. and would call me with the estimate for repairs. They were there at 4:00 called me with the estimate shortly after, but again this was a Sunday evening, and he wasn't sure if he could get the parts from the warehouse and repair it that evening. But the technician Andre A. told me that he would do the best he could. Long story short, he was able to get the parts from the warehouse and complete the work by 7:00 p.m. that night. Needless to say my tenant was happy, therefore I was happy, very happy!!! Andre went WELL above and beyond his job description. It's my feelings that Brothers Plumbing has a A+ employee with Andre and I couldn't thank him and the company enough.
Dwayne Swanson
9 months ago
Michael spent a lot of time making sure the installation of our new furnace was perfect. He was at our house for at least 5 hours making sure the vents fit properly and ensuring it was a good job. He installed a current-code vent pipe in our hot water heater. He went above and beyond. Before starting the job, he laid down carpet runners to protect the flooring. After he was done, he spent time showing us how to maintain the furnace. He did a fabulous job!!!
Ryan was great, and I'll definitely be calling again if any other issues come up in the future!
Phyllis Arambel
3 weeks ago
INCREDIBLE! We had what could have turned into a HUGE problem. He was able to fix it in most efficient way. Very knowledgeable on some other matters as well. This is the guy you want for plumbing problems.
Nathan Lieber
2 months ago
Update: I called brothers to come out and do a basic yearly flush of my tankless water heater and turn on my sprinkler system. On the phone I was told that they are booked up for sprinklers but they could get a tech to come out for the water heater. I asked if the water heater tech could also turn on the sprinklers while they were here and was told that they have techs for specific jobs, so they are not able to have one person do both. I was also told that they cannot give pricing over the phone and there is a $97 dollar fee just to have the tech show up, but this fee would go towards the total price if service is done. When the tech came, he quoted me over $700 just to flush the system and the show up fee would be on top of the price. I was shocked by the price and misinformation that I was given over the phone as a quick google search shows that a tankless water heater flush should cost $250 on the high end. The tech was very apologetic, but apparently getting any water heater service in Colorado is way more expensive than the rest of the United States. If anyone else needs their tankless water heater flushed and you have an extra hour of time, I would suggest buying all of the equipment yourself and watching a YouTube video on how to do it and you will end up saving $700 dollars plus be able to do it yourself for years. I am sure the service that brothers provides is high quality, but I would suggest that they be more transparent on pricing or at least give a base price to expect for basic services so that you aren’t wasting the time of the customer or the tech.Sergio came and did a sprinkler winterization for me. I asked if I could follow along while he did it, and he was able to walk me through the entire process and explain what he was doing, why he was doing it, and why it needed to be done. He was very thorough making sure that all of the water was removed from the pipes even after it seemed to be clear. I will definitely be using brothers from now on and recommending them to my friends and family.
Great service! Kind in explaining the issues and very understanding when I misunderstood a concept. I've strictly used Brothers for a few years now and don't plan on altering course any time soon.
Sarah Heiman
8 months ago
I love that they are open 7 days a week and don't charge you an arm and a leg if you need service on a Sunday. Issues always seem to come up on the off times and days. Mark came out, figured out what the issue was recommended I get a part cleaned not replaced. I appreciate that he wasn't just trying to get money out of me. He was so nice to me and my kids. The problem is fixed and I will call Brothers again if something else comes up.
Chuck Lutz-Priefert
3 months ago
Johnny was prompt, very helpful and efficient. Glad to know we can rely on brothers to help us out when stuff stops working around the house!
Elise McCracken
7 months ago
Mark was great! Super polite and truthful about the situation.
It’s hard to find honest HVAC companies these days, and I’ve found that Brothers is honest and was not looking to price gouge me. Highly recommended and appreciative for Mark’s work!
Lindsey Zilverberg
9 months ago
Joe was absolutely amazing! He was early to my home, was honest with his work, very helpful with all my questions, personal and understanding of my situation, and was overall an absolutely great technician. I’ve always had good service with this company, but I have definitely found the individual I will request for all my maintenance needs that I have in the future! Thanks Brother’s Plumbing for everything and especially Joe for your amazing service and professionalism.
Shelly Dennis
6 months ago
We have also had Brothers help us with a hot water heater. Every time they have come out they have done a good job are comparable prices. They always talk us through what we need for the repair or replacement also. Also what may not be needed.
SIMONE TOURTILLOTT
8 months ago
My experience using brothers to replace my sink, faucet and disposal was OUTSTANDING. Richard and his apprentice Joe were knowledgeable, respectful and trustworthy. They were very professional in both their work on my sink, as well as how they conducted themselves while at my home. When faced with a bit of a challenge during the installation; Richard not only adapted, but over came the challenge. My brand new sink, faucet and disposal work like a charm, look fantastic and Richard and Joe were tedious in their clean up of my sink and surrounding area! Richard also took the time to explain the turn off valves; as well as how to check my new disposal by using the garbage disposal wrench in case of a jam. To say that I am pleased is an understatement. When Brothers Plumbing, Heating, and Electric say they treat you like family it is 100% true. I am so happy to have my guys at Brothers as my newest family for all of my plumbing, heating and electric needs now and in the future. Thank you again Richard and Joe for the professional, trusted and friendly installation of my BEAUTIFUL new sink!!Your loyal customer,Simone Tourtillott
Brian Torres
7 months ago
I had to call 911 the day before and have the fire department come out because something was burning in my attic, and they recommended getting my furnace inspected. Ryan and Andrew were on time, extremely professional, and went above and beyond to make sure my furnace was functioning properly to ensure I’d have no more issues, and said to call them directly if anything else happened with the system. Cannot recommend this company enough.
Angela Belcher
2 months ago
Justin came and did a yearly plumbing check. He was early for the appointment and was timely on the inspection. He gave me recommendations.
Jeff was amazing! Will be requesting him for all my irrigation needs
Brody Deleon
8 months ago
Kirk and his partner was very professional and informative on my furnace issues. Brothers Pluming / Heating / Electric scheduling and arrival time is on point. In the event of an emergency Brothers was there to help. Would highly recommend their service any day. Greatly appreciate you guys coming out!
Jennifer Schwartz
5 months ago
Beau was terrific! He was detailed, thorough and helped me out after another company could not. Definitely recommend!
Christopher Seydel
5 months ago
Actually , came to give me an estimate for replacement of heat pump unit .
Was scheduled for afternoon ..but called and we met earlier 😎!
Anthony was great … was very concerned snd honest .
Brothers is a great company to work with, we have been club members for 7 years and the monthly membership more than pays for it self. Today Beau did our electrical service check and was very through and explained everything! Very impressed with his knowledge and you can really tell that he loves his job!
Very happy, as always. I believe this was my ninth or tenth time I've done business with Brothers over 30 years of living in my home. I appreciate that the tech (Nathan) had a record of my previous visits, which made trouble-shooting easy for him. Nathan arrived a couple of hours earlier than the estimate. I'm very pleased that you were able to help me, given that you probably have a lot of clients due to the cold weather. Thank you!
Brothers performed a very professional tankless water heater installation (thanks, Robert!). The device had initial performance issues and Brothers sent pros to figure out the issue to get it working in tip-top shape (thanks, Austin!). I am very pleased with professionalism and follow up. Don’t cheap out on a big job like a tankless, these guys know what they are doing.
Ryan set up, updated, repaired, and turned on our evap cooler quickly, efficiently, and professionally. Highly recommended!
Justin deserves a bonus!! He discovered and took care of a serious and disgusting plumbing problem with the utmost professionalism and humanity. Add to that, I was ashamed and sobbing the whole time! He was so kind and helped me to understand a difficult and distressing situation. Justin, I can’t thank you enough!
Benita Postema
5 months ago
I called and was told they could come tomorrow. They had a cancellation today and offered to come and took care of the problem. I was given a quote up front and was very pleased with their service.
Thank you!
Called first thing in the morning, had a tech (Matt) arrive within the hour. What I thought was a breaker issue actually was an issue with the local circuit. No time was wasted and the issue was resolved quickly even though he had to test/troubleshoot over 10-20 areas. Cost was very reasonable, and went well under what I figured I would pay. I will be calling next time I have any electrical needs.
Nicholas Turner
7 months ago
I was awoken at 3am to the supply line to my toilet exploding! (Not a fun way to wake up!) Water was going everywhere and I was having difficulty getting the shutoff valve to work. I eventually got it down to a small trickle and but a bucket under it. I called as soon as they opened and the lady I spoke with was so sweet and understanding. She got me scheduled with one of her Technicians Hezekiah, same day. Hezekiah came our and quickly got everything repaired and made sure everything was working properly for me before he left. Everyone was incredibly professional and helpful!
And they could not determine the nature of the water under the clothes washer. He did look over everything to make sure that nothing obvious was going wrong, very courteous, very professional!
Sarah Jarrach
8 months ago
Mark was great! He explained our issues clearly and was able to provide us multiple options to fix them. We have a plan to fix some ducting issues but he did a great job cleaning up our system and did some maintenance
Carl Sonntag
4 months ago
Excellent!! Chuck and Joe were great, very customer centric and obvious skilled. It was quite comfortable having them.
We had a great experience Jonathan came out, looked at our furnace and explained everything in great detail was very friendly very nice. Highly recommend Jonathan.
Mary Ann Potter
9 months ago
I had a great experience with Brothers. The electrician who came out, Nick, was knowledgeable, professional and respectful of my home. Nick provided outstanding service and took the time to explain what he was doing and why. This was very much appreciated. I would definitely request Nick again for any future electrical needs.
Brandon Pierce
7 months ago
Austin was incredibly helpful, professional, and just an all around good dude. The kind of guy I would hire back in an instant, and also want to grab a beer with afterwards. Always had great experiences with Brothers, and will continue to be a loyal customer
Natalie Itzhakov
6 months ago
Highly recommend brothers plumbing. Our heater broke in the middle of a snowstorm and we woke up to a freezing house. Brothers sent someone out right away and got the issue fixed within 4 hours. Great customer service and very professional.
Linda Peters
3 months ago
Nathan was very professional, knowledgeable, pleasant . He explained everything well and will use your company again.
Peter Sherry
9 months ago
Great communication throughout the entire experience. To-the-minute prompt. Andrew and his colleague were friendly, professional, thorough. He took the time to explain the service, repair options and prices without using jargon.I have used Brothers before and will continue to do so!
Michael Brassem
8 months ago
Kirk did a fantastic job. He was super thorough and explained every step of the way so I understood what he was looking at and potential issues associated with each item. Brothers Plumbing always does a fantastic job! I use them frequently for my clients.
They got it down. I’m an accountant and a know a fantastic business when I see it. They are tip top! Super staff!!!
Ron was very professional and knowledgeable. Very helpful to have someone of his caliber to maintain an older radiant heat system. No pressure to buy a completely new system. Loved that there was no attempt to upsell, just let’s fix this with new parts and continue maintenance until we really need to do something new overall.
Barbara Kearns
3 months ago
This technician was professional, helpful, and I truly appreciate his help, honesty, and attitude. He was wonderful and I would highly recommend him and this company to others.
Ron was very professional and didn’t leave until we got heat! He went the extra mile to find parts needed to repair our furnace. Ron was kind and patient with our service. Very happy with your company.
Ashley Wylde
6 months ago
Matt installed a new bathroom exhaust fan for me, including wiring into my system and cutting an exhaust vent in the house. He did it quickly and neatly! I was expecting drywall damage I’d have to repair and there wasn’t any.
Ron was awesome. He called before pulling up to the house giving me a chance to kennel my dogs. He was friendly and clearly very knowledgeable and down to earth. Highly recommend!
Michelle Christianson Sauer
4 months ago
Called and same day they were out within an hour. Gave me an estimate. Super friendly and knowledgeable tech. Will work with them in the future.
kerry perloff
6 months ago
240 outlet for e car. Team was on time for the appointment,polite, fair estimate and did the work that day in record time. Excellent cleanup. Will use them this summer for a new air conditioner
slightlygone05
9 months ago
Bobbie was our tech/installer, he was very professional, incredibly thorough and kept us informed of everything he found and needed to do to fix our furnace. Bobbie was friendly and went above and beyond for us. Due to Bobbie's outstanding customer service and his knowledge base, we will definitely use this service again in the future and highly recommend Brother's Plumbing Heating and Electric.
Aaron was excellent at doing the inspection and showing me what needs to be done in near future. I will ask for him when I call to have work done.
Jeremy RIeks
4 months ago
Ryan was professional and very thorough with excellent attention to detail. He also didn’t mind my dog hanging out with him for part of the job.
Sarah Ingram
9 months ago
Had a line to the toilet that wouldn't close all the way and had a toilet that wasn't sitting well on the flanges and thought it needed replacing, let alone wherever small leak was keeping the tank from retaining water. Jeremy went over all my options and after choosing to just replace the toilet altogether, I know have a more comfortable toilet, with clean quality work, and he didn't leave a trace he was there in just a couple hours. Definitely recommend.
Marge Liebler
8 months ago
Bobby (I don’t see his picture) responded with same day service. My furnace was not blowing hot air (on a very cold day!). Good natured and professional. Talked with me about new furnace options since mine is getting up there. I appreciated the extra time he spent.
Jayson H was great! Brothers is always professional, courteous, and does the job right. That’s why I chose them, reliability.Had David today for an AC installation, great work, full trust in his abilities, courteous, very satisfied! Previously I chose Brothers for a pipe leak. Called them back again because of the prompt customer service, complete trust that the job would be done properly, and quality work. I can always trust that Brothers will do a good job. Thank you David!Dan was great! Had an emergent pipe leak, Brothers was available and able to stay late, due to more staff and better timings. Dan was professional, courtesy, and performed the job to perfection. I had complete trust in his ability. I'm 49 years old, used other plumbing companies throughout my life but I must say whenever I have used Brothers, I can easily see the difference, staff are well trained and experts, they use high quality products, even in the small things that make a difference. I'm not so educated about home improvement products, so I'm dependent on trusting the professional who comes into my home. Yeah, most companies could do similar work but for example, Brothers used a raised drip pan to protect my water heater, I had no idea they existed!! Had I used another company, they would have put in the typical drip pan or might have told me, I don't need one - that happened to me 4 years ago. Brothers maybe a little more pricy than some other companies, but I can always trust Brothers, love the quality of their work, and in my particular situation, I found it was well worth it for high quality work, better materials, and most of all peace of mind.
I was absolutely blown away with Kai and Beau our electrical service technicians. They were kind courteous and extremely professional. They were friendly towards my pets and listen to our home needs. I look forward to working with them again and will recommend them to anyone that needs home electrical work done. Thank you guys so much I look forward to seeing you again!
Gus Sanchez
10 months ago
Recently bought a house that didn’t have a previous owner so a lot of the systems in the house had no owner’s manual or maintenance records. Saw a commercial for the “Sisters from Brothers” (thought it was catchy) and requested a “start up” inspection. Mark W. arrived promptly on schedule and was extremely courteous. Spent a couple of hours with him as he inspected and explained everything he was doing. Extremely satisfied with the inspection and feedback!! Will definitely call Brothers again for any future maintenance or issues.
Leighton Minor
7 months ago
Brothers came out to fix a burst pipe after a recent storm in Boulder. They were timely and professional and the technician they sent was very knowledgeable about all things plumbing. Very happy with the repairs they did and would very gladly use them again.
Mariposa Marangia
2 weeks ago
Skilled, courteous, reliable, and clean work. Highly recommend. Five stars plus
Top notch professional
Olivia Garcia
7 months ago
Brothers Plumbing, Heating & Electric randomly called us and told us that we were due for a furnace check and that they could swing by the next day. We agreed. Upon arrival, the maintenance person told us that if he found something wrong with our furnace, he would have to condemn it and shut it off. We asked if this was a Colorado law and he said it was company policy. We agreed since we had just moved into our new home and we’re not as familiar with Colorado practices. The house had just been inspected two weeks ago so we knew our furnace was working properly.The maintenance person didn’t find anything wrong with our furnace after doing a thorough inspection, however, he said there were lethal levels of carbon monoxide coming out of our vents so he had to shut off our furnace on the day we got a foot of snow! I couldn’t get this guy out of our house fast enough because at that point, we had figured out he planned on condemning our furnace no matter what. We called for a second opinion and then called for Xcel Energy to come verify the carbon monoxide levels. Xcel did their own reading. We found out that the levels weren't remotely close to being lethal (the reading was zero for the entire 30 minutes the Xcel representative was in our home).Before leaving the maintenance person said that it would cost us about $9,000 to replace the furnace and that they could do it tomorrow. He said that if we didn’t book immediately, they couldn’t guarantee that they could still come replace the furnace the next day. What a scam!After doing a little digging in Google Reviews, we found that 4 other people had been told the same thing. This is essentially an unethical sales scam to get us to buy a new furnace.We won’t be doing business with this company ever again.
Jordan Nardy
2 months ago
STAY AWAY! Overpriced! Tech called out sick twice and I was sent two other people. They charge 3 times more than other companies and the employees know that they are scamming people.
Amaia Shuter
8 months ago
I’ve used Brother’s Electrical in the past and thought they did a great job. I needed my cooktop to be hooked up by hardwire due to not noticing I had a plug in the wall. Kai came early and was so kind and professional! His work was excellent and he completed it super fast! 10/10 service! Thank you Brothers! 😊
Jeanette Vancleave
2 months ago
I was very pleased with the value of his work, and the company he represents.I am a member, paying a fee each month. Lately the furnace I bought from Brothers stopped working, leaving me and my dogs to sleep in 60 degree weather. Unable to get service for close to a week. Not happy at all.This time when the furnace went down I was able to get a service person out within the hour. I was so relieved, my high blood pressure went down.
Andy and Gannon are very knowledgeable and competent technicians. Professional, polite, and took the time to explain everything they had repaired and replaced. They also answered all our questions without hurrying us which was very helpful. We would highly recommend both of them. One final point: they arrived when they said they would and completed all the work in the time frame they had given us. Excellent!!
Dennis Pemberton
3 months ago
prompt excellent service, Robert M did excellent work and overall the Brother's team communicates very well.
Penny McCullagh
a month ago
Justin did a great job!!!!! If we need help again I would ask for him. Thanks Justin!
Tim Campbell
11 months ago
Micheal was awesome very friendly and personable. He knew what he was doing and gave me advice on a better filter to use he checked everything out fixed a couple of loose connections and gave my system a thumbs up. On another note after the job was completed we talked for a couple minutes about stuff when you can do that with someone you don’t know that’s the sign of a good person thank you so much.
James Stewart
7 months ago
Andy and Gannon were great to work with. I always receive quality workmanship at an affordable price when I work with Brothers. Thank you for taking such good care of us again.
Scott and Drake performed a gas repair on my finished basement. They were minimally invasive and cleaned up after themselves very well. I must say, not only was their work top touch, their attitude was as well. Both Scott and Drake communicated well with not only myself, but with each other. It was an evening repair job and they both had great attitudes which really goes a long way during such a stressful homeowner issue and difficult repair job. I would highly recommend Brothers, and my hat is off to Scott and Drake for safely and properly repairing my gas line.
Paul Trentzsch
4 days ago
Matt was good. Did everything I asked. Easy to work with.
I needed several items of plumbing repair. Shut off valve (main), toilet rebuild and drain cleaning. Joe was great. He explained everything to me and gave me some tips on how to prevent clogging in the future. Very friendly and I felt very comfortable while he was here. I will not hesitate to use Brother's again. The only reason I did not comment on the value is that I did not shop around (i hate that!) so do not know for sure if it was the best value or not. I did research plumbers online and Brother's had very good reviews. I will not hesitate to use them again.
Lanette Frakes
a month ago
Jeff did a great job evaluating our needs, fast friendly and professional.
Cheryl pattison
4 months ago
Very personable, prompt and efficient. Explained and showed pictures of all parts giving me choices. I learned more than ever before. Also very neat and tidy.
Brittany Foster
11 months ago
We had a leak in our water heater and I called Brothers to see if they could send someone out same day to help us figure it out. Johnny got here almost an hour earlier than I expected and did a great job! He replaced our very old water heater and even fixed a little pipe we needed adjusted. It was a great experience and I would highly recommend!
Jessmine Anderson
9 months ago
Did an HVAC service and received quote to replace water heater. Both employee's were great. I was fixing my sink when the HVAC guy showed up and didn't have the proper tool. He lent me a couple of his whilst he went to service the furnace. Even offered to help me! Quick to schedule. Nice and attentive.
Matt O'Brien
2 months ago
Shelby was great! She gave us future options to look at and fixed our thermostat!
Bobby at Brother’s was incredibly knowledgeable about our air conditioning unit and went above and beyond to explain system errors we have been having a problem with.
Beau and Caleb were both responsive and helpful. Came and took care of the work I needed. We had a small hiccup and they got it worked out promptly. Appreciate the service and professionalism.
Rachel Serduke
a year ago
We had a wonderful experience with Brothers. We were able to get in contact with them very quickly in order to schedule getting some quotes. A few days later, Michael and Sergio arrived and they were great! Both were very patient and attentive when talking with us about our plumbing needs. They were very knowledgable, communicative, professional, and answered all our questions. On top of that, we really appreciated that they were able to provide us with immediate quotes and they were even able to fix our leaky sink right then! For our other needs, they quickly set up a future appointment. Overall an efficient and smooth process with wonderful employees!
Mindy Hoffman
7 months ago
My dishwasher wasn’t draining. I thought one of my lines may have been clogged. Conner was right on time, friendly, knowledgeable, and was able to access and diagnose my issue. Thanks to Conner, all is good now!
Michael Nichols
10 months ago
Andrew and Cody were great. Not only we’re they able to get out here same day, they called to let me know that they finished up their previous appointment early and could show up before I was scheduled. They answered all my questions and gave good advice. I’ll definitely use them again.
Everyone I have spoken to at Brothers has been pleasant and professional. They gave me a good quote on an AC install and the service techs who completed the install did a great job! They were friendly, respectful, and informative. I'll definitely be using Brothers again in the future.
Arianne Gronowski
2 months ago
Chuck showed up an hour early and finished in 30 minutes. He was professional, kind, and knowledgeable.
Amazing! Customer service was wonderful, even called me when they were able to get me an earlier appointment. Ian was wonderful! He was friendly, knowledgeable, and professional! He went above and beyond to make sure I understood what needed to be done and found a better, faster way to make the repair when he started doing the work that not only saved cuts into my drywall, but also saved me money! Just amazing! I can’t say enough good things! They will always be my first call in the future!
Steve Goldhaber
9 months ago
Brothers seems like a well-organized place that is eager to please. From the enthusiastic phone call to the friendly guys who showed up right on time and acted like winterizing my evaporative cooler was the most important part of their day, I was impressed by the friendly professionalism. Great job, done right!
Mark Inboden
6 months ago
Chuck was great to work with. Replaced the building's pressure valve and outside hose faucet in quick order. Showed all his work and went over warranty.
Michael was very informative and upfront on the cost. We had a great conversation while he worked !
We will definitely call on Brothers Plumbing, Heating and Electric for all our home upkeep!
Ellis D Barnes
9 months ago
The repair technician was awesome. Was at my location promptly at 8 am. Looked over the system and found the blower motor was not working properly. Gave estimate and then had the job finished by 915. Very professional and neatly attired. Thanks for all your hard work. It is appreciated.
Carole Hedrick
9 months ago
My 1950s laundry drain line was replaced in a couple hours. The plumber knew exactly what was needed and got all the old rusty pipes and connections replaced with skill. Also, appreciated his friendly manners. Yay! All is good now!
Nathan Murphy
8 months ago
Brother’s is always on time (or early!) and gets the job done right the first time. They listen, explain, and provide recommendations. I rely on them for all
My plumbing and HVAC issues since 2016. Never had anything but a great experience.
Louise Kelly
3 months ago
The company sent someone over the same day and Richard did a fantastic job- working late to make sure we could use the facilities in our new house after we discovered sewer line blockages
Jason Vendel
10 months ago
We’ve used Brothers for a number of things since we bought the house. Ian has done several plumbing jobs for us. He is very professional, knowledgeable, and indulgent of all my questions. I think that Brothers may be a bit more expensive than other places, but they are reliable, on time, and do thorough and quality work. We will definitely keep using them.
Olivia Pluss
3 months ago
Called to set up an appointment and the woman on the phone was extremely rude, unhelpful, and not interested in answering my questions. I was excited to work with Brothers but will not be using them.
Aaron was great. Hooked us right up and offered excellent advise on a future project
Amador Guerrero
10 months ago
Great service and friendly staff. I had scheduled a next day to inspect my a/c and I was called back with a same day because the tech was open. Tech Mark was great. He was very respectful to property, knowledgeable, and thorough. Answered all of my questions and gave me good tips. Very recommendable company.
Sawyer Nietfeld
4 months ago
This company is scamming people and inflating it's google review rating to get people to trust it. Check yelp and you'll see the real story.Update: to the owner, you're proving my point trying to take down bad reviews on this site. Again, stop ripping people off and taking advantage.
Brett “2T's” McCommons
7 months ago
Same day service, on time, very polite. Jeremy was very knowledgeable, and shared insight with me on how i
The furnace operated and what to look for. He had everything running and repaired in a flash. Truly I am impressed with Brothers. Only company I will call from now on.
Had our sprinklers blown out for winter. Tech was on time, professional, and courteous. He had it all done quickly, explained what he did and gave clear instructions on what to keep an eye on for the next few days. Highly recommended.
I have used Brothers for several different projects and recently my garbage disposal stopped working. Nick, who replaced my old fan and fixed a new fan, came out to fix the disposal. He is my preferred person at Brothers. Always professional, on time and takes the time to explain what he’s going to do. I highly recommend him, and Brothers for plumbing and electrical needs!
Tiffany Roth
4 months ago
Andy was friendly and professional and explained his findings. Brothers has always been the best company to call!
Peter Elmore
5 months ago
Chuck, was great his Apprentice Sergio, we're very kind and courteous and very informative with their knowledge of what was going on with my hot water heater.. I'll definitely be calling these guys again if need be....
Elizabeth Keating
a week ago
Quick response time, professional, fair price. Highly recommend!
I don't even know where to start! This is not a negative review, but one of praise. Andre and Brothers, I can't thank you enough! You came out on short notice to look at my swamp cooler that had stopped working due to shotty repairs from the previous owner.Your assessment was thorough, and explained repairs would cost as much as a new cooler. You didn't just say I needed a new cooler, you explained exactly what would have needed to be done to repair, essentially disassembling the cooler to get access to the areas affected. Bad cooler design in my opinion, and nothing related to capabilities.Times are financially tough, and I am not able to afford a new installation, or extensive repairs, and really felt the pit in my stomach tighten knowing I would be in a rough position not only for the rest of this summer, but next. Instead of just leaving me high and dry to figure this out, you suggested a couple of alternatives that I could perform to give me more time to save up for replacement. Those workarounds are in place, and working better than I expected.Integrity is a hard characteristic to find these days, and I appreciate the expertise and help Andre and Brothers gave me. I would highly recommend, and Brothers now have a life long customer.
Shelby was very personable, knowledgeable, and competent. I was most pleased with her work.
Val Schwebach
9 months ago
I scheduled a sprinkler winterization with Brothers and that in itself was a pleasant process (thanks Shannon!). Jayson, my technician, showed up on time, was incredibly professional and polite, and explained aspects of my sprinkler system and plumbing that are really helpful for me to know. I appreciate that so much - and now that I have a better understanding of how it all works I have more confidence in the steps he took to winterize. Absolutely would recommend Brothers and Jayson without hesitation.
I have used Brothers twice now for plumbing issues, and they are always on time and friendly, and they go out of their way to test out what could be causing the issue. When I ask them to explain the issue, they are patient and knowledgeable. I have never felt rushed with them, and they have fixed our problems successfully and professionally. The receptionist is also kind and helpful with scheduling. Thumbs up all around.
Jose is awesome! I’d ask for him by name if I ever have any more electrical issues!
Richard Weaver
2 weeks ago
Nathan did a great job. He check my freon & informed me that my freon level was good & I did not have to any added.
Jimmy Diffee
10 months ago
Ron was great to work with. The most knowledgeable and friendly boiler tech I have experienced. Brothers always shows up timely and professional. Their prices are pretty high, but boiler repair and maintenance is hard to come by in Denver.
Connor showed up and immediately fixed my problem. He referenced previous visits and discussed how to identify issues in the future. He also recommended a future repair based on some of the conversations we had, which I was very appreciative since it’s a pretty complex issue. I’ll definitely use them again
Patricia Walls
2 months ago
Robert did a great job in quickly solving my problem. I will request him from now on a suggest you give him a try too.
Margaret Davis
11 months ago
Jeremy moved and replaced two outdoor spigots for us as we prepared for a deck project. This involved some tricky access from inside and he performed the work carefully. We are really pleased with the result. Also, Brother’s plumbing was timely in their response to my inquiry and everything was done quickly. Will definitely use them again.
Joe did a great job replacing my hot water heater. Very professional!
Dana Murphy-Parker
9 months ago
Richard was amazing. He was on time and knowledgeable about the water issue I was having. He was persistant in getting the job done. He was to be finished at 5pm today but he stayed and took care of my plumbing problem until 6:30pm making sure that everything was working well and working properly before leaving. If I have any plumbing problems I am calling Brothers and letting them know that I want only Richard to come for my plumbing issue. Richard went way above and beyond. On a scale of 1 - 10, he was a 100!
Henry Winterbottom - NOAA Affiliate
3 months ago
Nathan was a pleasure to work with! Kind, considerate, friendly, and knowledgeable. He even went the extra mile and helped us to schedule our next plumbing check-up as well. Thank you again, Brothers Plumbing and especially Nathan, for another fantastic experience.
Isaac was awesome! As always, Brothers comes through and gives me peace of mind. Isaac explained exactly what was going on with my AC unit. Within 2 minutes, he knew the issue and fixed it. I have had furnace, AC, Hot water tank, and sump pump replaced in the last 2 months. Brothers stands by their products and services and I will never use anyone else. I trust this company and their awesome technicians! Thank you Brothers!
NM Mckinney
10 months ago
High water bill = panic! But Ian skillfully identified our dripline issue and saved me a few nights sleep! He was professional, smart and extremely pleasant to work with. He provided knowledgeable service regarding our sprinklers, water pressure and toilets' dysfunction. If he is representative of the professionals at Brother's I can see why they are rated so well. Thanks Ian!
Sam Ackerman
7 months ago
Jonathan and Rayna went above and beyond to get me answers and schedule service as quickly as possible. The info they provided was helpful, and will save me money on future furnace service and my utilities bill. Now I feel warm, inside AND out! Much appreciated!!
Cody did a great job installing my sump pump and keeping me informed about what he was doing, what he saw in the pit, and recommended how to keep the space safe over time. I really appreciate it!
Brothers called me the evening before my scheduled appointment. and asked if I wanted the Service guy to come tonight. I said Yes! I thought that was a great gesture. It actually worked out better for us.
Jeremy H. was excellent. I would request him next time.
Lauren Mikkelson
a year ago
We just had Joe R come and fix our sink’s plumbing issue. He was AMAZING. So knowledgeable, personable, and helpful. We are new to owning a house, and because of Joe, we will forever be loyal customers to Brothers. We cannot say enough good things about him and the responsiveness of the company. Thanks for everything!
Joe was a great guy. On time and very nice.
Gina Sandusky
11 months ago
Joe was prompt,courteous, respectful and kept me informed of all work being done. We discussed pricing before he did any work. He took special care and put booties on to protect my carpet and put plastic down everywhere he had to walk. He went above and beyond when he cleaned up.Thank you Joe!!Thank you Brothers Plumbing!!
Arturo thoroughly cleaned and maintained our furnace. He told us of the importance of opening all vents inthe basement during winter for safetyand to add to the life of the unit.Arturo was professional, courteous and knowledgeable. I will request him next year for my furnace maintenance.
Darcy Curtis
3 months ago
Chuck was great and went way above and beyond! Would definitely call him back.
He came out when he said he would fixed the problem and answered by question s I would definitely use him again
Loretta Hansen
6 months ago
Excellent service. The technician arrived on time. He did a thorough inspection and explained and fixed the hoy water issue. I highly recommend this company
Kai was on time and very professional. I had a few electrical issues that needed to be fixed and replaced. He walked me through the process, explained everything as he went, and was patient with all my questions. Once work was complete he walked me through again and showed me what had been done. Absolutely recommend him and the company for anyone needing service.
candice ries
10 months ago
We have used Brother about 7 times and each time is incredible. Joe cleaned out drain, made improvements and even put up with our huskies licking his face. Great service as always.We have used both the he plumbing service and heating and AC service. Connor has helped us twice with excellent service. He is honest, doesn’t up charge, on time, and always fixes the problem.Gannon and Tony were incredible for our heating issue. So thorough and detailed. They knew exactly what to do and how to advise us. 1000% recommend, will only use them in future.Have used over and over again- and still the best service in Denver
Bobby G came to our house to discuss Whole-House Humidifier options, but during the visit he noticed an improper installation of the A/C Condensate Drain Line Float Switch assembly and corrected the problem. I greatly appreciated his attention to detail and skill in correcting the deficiency.
Angie Frazey
10 months ago
My technician Ron was great! However, when I called the company to set up my appointment they said they DID do duct cleaning, which I thought would be part of my service today. Then, when my technician arrived he said they DON'T do duct cleaning. I still got the furnace cleaned and serviced, so that was great, and Ron did a wonderful job. But, I will now have to book another company for the duct cleaning.
Richard Steele
a year ago
Mark from Brothers provided a really comprehensive estimate for our AC and furnace replacement. He was extremely knowledgeable and answered all my questions. On top of that he was just a really nice guy. Would recommend.
Gary Garneau Jr
9 months ago
We had an appointment with this place this morning and last night called in and made it for 4-5pm tonight. They called us at 4:30pm tonight to cancel the appointment saying that they couldn't make it. They were supposed to call us back and let us know if someone else could come out. Nothing back from them, called them 4 more times to only be on hold for 30 minutes on the last call after no answer other 3 times to not get anyone on the phone. Not good business. Also getting charged an after hours charge from another company because of the late notice that I think they need to pay us of $139.99. Someone from there needs to contact me.
Kevin Davis
11 months ago
I've used Brother's Plumbing on several occasions and have never had an issue. They are always on time, professional, and more than willing to talk through the plan for the job and ensure I'm OK before proceeding. Big shout out to Connor who I have had the pleasure of working with on my last couple of calls! He's really saved me from a few potential disasters
Theo Gonzales
11 months ago
Andy did an amazing job and his professionalism and customer service were top notch. He took his time and did a meticulous job on my furnace and air cleaner installation. Truly an outstanding experience!
Arturo did a great job on my furnace, got it tuned up and cleaned so its running tip top. He was very professional and got the job done right.
Thomas Gaughan
7 months ago
Ian was amazing. Turned out my pipe didn’t burst after all. He explained everything thoroughly and it was great to receive such service late on a Saturday evening!
Was very nice and explained what he did and gave me good recommendations.
Christine Fabian
6 months ago
Brother's Plumbing sent out a technician on 2/4/2023 for an annual maintenance visit to our heating unit. We were subscribed to their membership program. The Technician Ryan came out and after changing the filter, and inspecting the furnace, shut it off without warning to us and refused to turn it back on. He claimed it had holes that made the unit unsafe to operate, and that he was obligated by law to turn the unit off. He could not produce evidence of this requirement when we questioned him. He called his manager Justin to explain the situation who also could not produce evidence of this requirement. The technician refused to turn the unit back on and instead presented us with an estimate for $12,500.00 to replace the unit so that we would have heat.We called another professional company for a second opinion. A few hours later they disputed Brother's claim that the unit was unsafe to operate, needed to be turned off, and replaced immediately. In addition, they, and other contractors familiar with the matter have since confirmed that this is a business strategy used by certain companies such as Brother's. We talked with the Brother's Manager Justin twice during the incident and after the second opinion and were yelled at and insulted rather than offered an apology and a solution.This technician Ryan was clearly trained and likely incentivized in this tactic of false information, intimation, turning the heating unit off under false pretense (and without telling us first), and refusing to turn it back on.This policy that Ryan was referring to requiring him to render the unit inoperable was clearly an internal Brother's policy, not a law.The cost we incurred for the second opinion, inspection of the unit, and subsequently turning it back on (as there was no damage that rendered the unit unsafe to operate) was $149.00.We have since terminated all memberships with Brother's and request them to refund this cost we incurred as result of their fraudulent business practice.
Justin, the technician, was great from beginning to end. Extremely professional and helpful.
James A. Carey
a month ago
Nice guy. Very professional. Made certain everything was right and I was happy.
Yvonne Benson
7 months ago
Paul explained everything to us as he discovered them while working on our system. So there were no surprises at the end! He was thorough, honest, easy to understand, and dependable. We will definitely use them again!
Patrick Sankovitz
6 months ago
Working to replace our current furnace. Gannon was diligent, kind, professional and very informative. Great service! Brothers is really reliable.
Had my AC stop blowing cold air and Brothers was the second company I called. First was booked out two weeks, but Brothers was available same day and even within an hour. Plus they were $30 cheaper for the initial visit. Our tech Adrian diagnosed the issue very quickly and had our unit working with no issues. He also gave a lot of good information on what to expect with older units and made sure everything else was in working order before leaving. Absolutely would use this company again.
I used Brothers twice and they delivered great service and quality work both times. I plan to use them again!I just bought a 100 year old home with the original boiler. The home also has an evap cooler instead of A/C. So I basically have no idea how to heat and cool my home. Brothers sent out Anthony to handle the boiler, and he nailed it. Then they sent Tony to handle the Evap cooler, and he nailed it. Thanks everyone at Brothers!
Hired them to install a transformer for a ring doorbell. Guy came without the proper equipment, so he had to come back the following day. After he installed, the doorbell lost power after an hour of him leaving. I asked for him to come back, but I had to wait a week to fit into the schedule. The manager came and noticed something wasn't installed when it was supposed to and needed to reschedule for another time. Never got the call back. Finally scheduled something for today and they cancelled. This whole process has taken almost a month and I'm still left with literal wires exposed outside my door.I was recommended to use from another electrician. They don't seem to really care for smaller jobs and completing within a timely fashion. Super disappointed and don't recommend.
Leslie Osgood
4 months ago
Mark arrived promptly when the company said he would, went right to work and checked our furnace and changed our folded fan air filter. (The complicated one with the combs). We were impressed with his professional manner, and did explain things to me when I asked.
Stanley Imada
a month ago
8/30/21: Mark was arrived at the expected time and was very polite and efficient in servicing our furnace. He always used shoe coverings in the house and wore a mask. He explained what he did and what was wrong so we understood the services provided. We always use Brothers for our heating and plumbing issues.Jeremy was polite and efficient in cleaning our AC condenser and gave me a few tips on minor cleanup that I can do myself. We always use Brothers for our cleaning, maintenance and repair.I had the AC and furnace checkout to insure normal operation during the summer when AC usage is the highest. The service technician Shantel arrived ontime and was pleasant and efficient.I took advantage of a A/C and furnace start up special and also agreed to a full cleaning.Jeff, the service technician, did a great job. He was neat and professional. I would recommend this company to anyone requiring service.We also had a water heater replacement from this same company 2 years ago and are happy with the neatness and quality of the work - perfect solder joints.We had a kitchen sink faucet that would not work (no water). We bought a new Delta faucet and called Brothers to schedule a appointment for installation. They arrived in the time window that was committed and replaced both the worn out shutoff valves and the broken faucet. They did a great job and I would use Brothers again for any future plumbing issues.Andrew did a great job diagnosing our AC problem. He was very professional and professional.7/20/22 As part of our Brothers Home Care Club membership, Mark performed an annual checkup/cleaning of our home A/C. He arrived as scheduled and completed the servicing. He was neat, professional and had a pleasant attitude. We have used Brothers for our heating and plumbing issues previously and have always been happy with their work.3/13/23 Conner arrived on time and diagnosed the clogged drain issue with the washing machine discharge and sewer pipe. Cleaned out pipe and discharge now works without water overflow. He cleaned up and left the laundry area much cleaner than it was when he arrived. Thanks Conner.6/23/2023 AC was not working correctly as air was not cool enough. Ryan diagnosed the problem to be a defective capacitor. He replaced it and also conducted a cleanup of the entire AC system since I am a club member. He was ontime, efficient and always installed plastic shoe protectors when coming into the house. I am very satisfied with his service.
Scott Briggs
4 months ago
Mark took care of the maintenance and left us a spare filter since the current one was in good shape.
Jon was outstanding. He arrived on time and was very friendly and professional. He is very knowledgeable and really knows what he is talking about. He explained exactly what he was doing and found our problem quickly. He explained several options that would solve our problem and was a pleasure to work with. We will have Brothers out again and will be sure to ask for Jon to help us!!
Patricia Freysinger
7 months ago
My son in Denver called Brothers Plumbing when he returned from vacation on 12/23 and found no hot water and his hot water tank leaking in the basement. Cody came on Christmas Eve day - as promised - and diagnosed and fixed the problem. Fortunately it was just a valve needing replacement, not the hot water tank. Most grateful to Brothers for coming on short notice and during holiday time. Brothers Plumbing is the best!
Michael was awesome. He found the problem right away, ordered the part to be delivered to our house and installed it. He clearly explained all our options.
The plumber arrived just a few hours after I called to repair a clogged drain line in the basement. He attempted first to suck out the clog, then ended up clearing it with a snake. The drain now works like a charm.
Erika Sickinger
2 weeks ago
Jayson arrived on time and was eager to troubleshoot my irrigation system issues. He did some major upgrades and my system is not making any of the noises that it was previously. Super grateful for another great experience with Brothers.
Carol Sullivan
2 weeks ago
Johnny from Brothers did annual plumbing inspection and discovered sewer pipe leakage in crawl space. Immediately he called associate company for cleanup of some 200 gals of water. He diagnosed leaking sewage line and he detailed how Brothers will repair pipe once the water is drained. Expert, clear, efficient service about the urgent problem as well as advice on ongoing maintenance of our plumbing systems.
Gabriel Griego
9 months ago
Kai was respectful and knowledgeable and ensured my questions and concerns were answered. He arrived on time and let me know what he would be doing the whole time.Not only did he fix the two electric issues I had, but he also gave me valuable information that I needed!Thank you!
josh gullickson
9 months ago
Old hot water heater tank ruptured, water pouring from it. Brother's was able to get here earlier than the time they first provided AND installed a new tank the same visit. Johnny was professional and knowledgeable! Took about 3 hours total.
Arturo was fantastic and even let me watch without charging extra :)
Mark was very knowledgeable and explained the nuances of an older furnace in terms I could understand. He was on time, professional and responsive to all of my questions. Will recommend Mark/ Brothers for all my HVAC clients
Hayley Barranti
a year ago
The whole experience from start to finish with Brothers has been exceptional. The scheduling team are extremely friendly, knowledgeable and create a wonderful first impression. Joe the plumber that came to our house is a great ambassador for the company, he explained exactly what work he would be doing and worked efficiently to get the job done. We recently bought an old house that had several plumbing issues but Joe was happy to help. Communication along the way was first class. I was extremely impressed by the whole team and will definitely be using them again! Thank you!
Ronald Ginley
a month ago
Very professional. Quickly determined the fault in our unit and had it fixed in no time
Victoria Travis
6 months ago
This company and their employees provide VERY high quality services that I can depend on. They also give warranties on all their work. They are a little more expensive but it's worth the peace of mind. Highly recommend them.
Lisa Fischer-Wade
9 months ago
Brothers Plumbing, Heating, and Electric did a great job of winterizing our swamp cooler. They were on time, got the job down quickly & efficiently and gave us some good advice for future improvements that we plan to have them do for us next spring when we start up the swamp cooler for the summer. Highly recommend.
Same day appointment, was able to come even earlier then the time frame window, friendly, wore shoe covers which is so great for snowy days, gave us options and then replaced our thermostat. He did a wonderful job with hiding as much of the previous unpainted areas as possible - it's these attention to details that we very much appreciate. Also very courteous about our curious kittens trying to get into the furnace room and used a little gate. Fixed the issue so we have heat again. Definitely recommend!
Brother's Plumbing was able to come out the next day after other companies told us over a week. The technician was prompt, friendly, and skilled. He quickly resolved our plumbing issue and left the bathroom area cleaner than when he arrived. The office staff were great with communicating and billing was easy. Prices were comparable with other local companies.
This was simply a consult for installing air conditioning. Fred was very thorough and pleasant discussing all the different units and prices with me. He was very easy to understand as to the quality of all the different furnaces and air conditioning units. I was happy he came out to see what our home would be best suited for.
Denise Bennett
9 months ago
Richard was very knowledgeable and explained everything so I could understand, he didn't try to up sell me he honest. Polite and respectful. He also told me other services Brother's offers and I will be using them for other services as well!
Service was great clogged toilet cleared technician very knowledgeable. Only thing bad is they are way overpriced.
The techs are always very kind and knowledgeable. They let you know what is a need to and what can wait. There is no pressure and you feel secure in your decisions
George Markline
a week ago
Frrd was the service tech today and he was very professional and upfront on costs before completing any work. He gave options and we discussed the next move jointly. No high pressure.
John the technician was very pleasant and very informative as to what our problem was with our hot water heater. He was able to fix it very quickly and told us what we can do the next time we have this issue with the ignitor. I have always used Brothers for heating, a/c, hot water heater and all our plumbing issues. All of their technicians are respectful and knowledgeable to whatever problem awaits for them.
Jeff J. is our preferred tech from Brothers when it comes to AC/Furnace inspections and repair. He is always professional, works fast, and diagnoses the issues. He did a full inspection and installed a new thermostat for us in under an hour. I highly recommend Brothers and Jeff J.Most recently he came to our house in a pouring rainstorm and got our AC back up and running in less than 30 minutes.
Chantal O'Brien
4 months ago
Very personable, professional and thorough service provided, thank you for keeping our heating and cooling system working great!
Lindsay Griebler
8 months ago
I do not recommend working with Brothers. I contacted them to get an air conditioning unit installed in my home. During the process it was found that we would need to replace our electrical box because it was extremely outdated and not up to code. We were told it was hazardous and that it needed to be taken care of ASAP. Believing that we would be able to get the box replaced and then an AC unit installed quickly we sat through the process of taking out a loan for the work. We were then told that we would be hearing from an electrician that week.We did not hear from an electrician that week. We did not hear from an electrician for an entire month. It was only after several calls to speak with the manager of the team that I was able to get an update on our project. I was told that they were working with the electrical company to get permission to replace and move everything and that the manager, Byron, would be in touch. He was not. For months I called to get updates and was told we were waiting on Xcel Energy. At one point a rep from Xcel showed up to my home unannounced waiting to meet with Byron who never showed.It has been 7 months since this process started. I have not heard from Brothers in at least 2 maybe 3 months and no work has been done on my home.UPDATE: Brothers has said they will be in touch with me to discuss this matter but left me one voicemail and then called me again at 7am the next day which was understandably not a convenient time to talk.
Tait Anderson
3 months ago
Johnny did an amazing job fixing my leaky shower and tub. His service was quick and quality. I recommend Brothers to others!-----------------------------------Jeff came to do my yearly furnace inspection (I'm on the yearly plan) and was quick, efficient and friendly. 1/11/19----‐------------------------------A different Jeff (than above) came for plumbing inspection. I could tell he deeply cared about doing an excellent job by how much time he took answering my questions. He used digital photos to explain and show me what was at issue. Suggested very appropriate upgrades/ fixes and even offered a slight discount. Polite, great listener, and an expert in his field.Same day scheduled HVAC inspection. Andy was my tech. He was also polite, efficient, and personable. He answered all my questions, also great listener, and offered appropriate fixes that were economic. Offered a discount cleaning my furnace as I purchased a new capacitor at the same time.Brothers is still my top go to home services company!04/07/19----‐------------------------------Adrian came to inspect my A/C HVAC and he was easy to talk to, he really listened to my questions and concerns, and he didn't speak over my head at all! It's amazing to see young talent such as him performing like they've been doing this for decades!I will keep calling on Brothers for all my P/H/E needs!09/29/22----‐------------------------------Fred inspected my furnace with his assistant. Both met my expectations for knowledgeability AND customer service!Become a Brothers VIP Member! I never change my own filters, my specialists are always prepared, just like Fred today.Without selling me at all, he described what he found with my 20 year old HVAC. And he gave me options to upgrade… no pressure. Fred is a true specialist and consultant.So I decided to upgrade my entire system!Thanks Fred for your help today!05/02/2023
We always go with Brothers now after having a bad experience with another company. Usually when we call them we are having a bad day but they show up and do such a great job it makes it not feel so bad! Definitely recommend them to friends and family!Joe came to start up our sprinklers and he was friendly and was able to repair a zone that nobody else could. Kudos!
Marvin Kansteiner
3 months ago
Beau did a Great Job. I have been using Brothers for over 30 years and will continuing to use them. They installed a circuit for our new EV. Very informative and professional, did the job in a timely manner and cleaned up after. Will definitely use them again.
Josh came out and did a plumbing check to make sure everything was working correctly or any potential issues . He was easy to talk to and knowledgeable about the Information he provided. Once again, brothers is great and always recommend.
Bruce Van Slyke
6 months ago
The people at Brothers were terrific! I had my electrical panel destroyed but a huge tree branch. They came out the same day, installed a new box and had me up and running!
Kirk J from Brothers Plumbing did a great job installing our new furnace and on a Sunday! Thank you
Christy Elwell
a year ago
Andre was very knowledgeable and took the time to explain what might be causing the uneven airflow in our hvac system. They also did a thorough inspection and caught another issue with our AC that they were able to repair immediately. Appreciate the courteous service and attention to detail!
Christine Peterson
a year ago
Mark was so professional and courteous it was refreshing. He addressed all my concerns while repairing my swamp cooler. He also advised the least expensive route to take for my budget. Thank you Brothers Plumbing and Heating!
Nancy Bradbury
10 months ago
First of all, thanks to Donna who expedited our request for help in scheduling a technician from Brothers to help us complete some inspection items on our home that has sold and will close in the next week! After a last minute cancellation by another local plumber, I called Brothers in hopes of getting an appointment as soon as possible. Donna re-arranged a few things so that someone could come out that same day to help us get these inspection items resolved! John was the technician who came out to get our main gas line in compliance, fix a leaky sink drain, and replace a faulty sump pump. He was professional and extremely helpful and skilled in getting all three completed. I don’t have enough good things to say about Brothers - they have serviced our HVAC issues for a number of years, but this last experience puts them in a category of a true service company - they responded to a critical need in a way that is rare these days. Many thanks to Donna and John!!!
This is my second experience with Javier J and I am once again 100% impressed and satisfied. He explained every step that he would take before beginning the job. Gave me two options and didn’t rush me into a quick decision. I would highly recommend Javier and Brother’s for any electrical need.
Ian was enthusiastic and knowledgeable and solved my toilet problem quickly and efficiently. Besides being very personable. I will definitely ask for him again!!
Margaret Flint
2 months ago
Nathan came out to give me an estimate for HVAC replacement. He was extremely knowledgeable and friendly. He explained all my options including cost savings depending of which unit I choose. He answered all my questions and explained financing.
Steven Foust
11 months ago
Called to have my HVAC serviced as it was extremely dusty and dirty from a recent basement remodel. Andre came out to take care of the whole HVAC system. Showed before and after photos of the system and made recommendations for the future. He was very professional and answered any questions I had. He made sure I understood what I would need in the future. Great company that does great work.
Jeff B, the sprinkler technician, was thorough, detailed, and responsive to the issues with our system. He was on-time, explained and offered opportunities to ask questions, and I trusted that the work he did on my home was the same that he would do on his own. Thanks for your wonderful service!
Joyce Guthals
10 months ago
Installed lighting in basement. Elec inspection.Nick did an excellent job. Basement went from gloomy to lots of light! (Unfinished basement). Such a pleasure to work with him. He explained what he was going to do and two options, providing cost estimates for each option. He was efficient and professional. GREAT JOB! GREAT TECHNICIAN!
Ian was AMAZING and so thorough with his plumbing inspection. I can’t wait for him to return to do the repairs needed to upgrade my plumbing! Thanks Ian for showing me what’s needed and trusting in your expertise!
Emily Ostrower
a year ago
The best part of this experience was Ron, the technician. He is knowledgeable, highly experienced and competent. He is also incredibly nice and friendly. He went the extra mile for us in repairing our AC so we could postpone what will be a more costly replacement down the road. He is terrific. We will specifically ask for him in the future.
Have an old pipe leaking in my basement. I called a few different plumbers in the area, most didn't respond or don't service my area. Brothers was responsive and thankfully available. We haven't yet had the work done but so far Johnny the tech that came to assess has been great to work with. He was helpful, informative and personable. Prices are on par with other local companies.
Residential sewage lift pump repair. Initially scheduled for 6pm arrival but Joe was able to start 6 hours sooner due to cancelations - score!!! Initial thought was a faulty pump which was going to cost over $2400 to replace. Once Joe started the job he discovered the original pump worked perfectly but the discharge pipe had pulled out of the pump fitting. He also realized there was no check valve installed. Joe fixed all this in one trip saving me over $1500. - score again!!! Joe is to be commended for his honesty, integrity and professionalism. ONE SATISFIED CUSTOMER! I definitely recommend Brothers for home repairs.
I had a few items on my to-do list, and I was able to get same-day service. Jacob and the other electrician were professional and thorough. They replaced all of my smoke detectors, a broken bathroom fan, and advised on a dead outlet. I was given options and all of the information I needed to make informed decisions. This was my second great experience with Brothers, as they replaced my hot water heater last summer; and, I am a forever loyal customer. Thank you!
Kristina Works
a year ago
First, I want to start by saying that Brothers was extremely fast and able to fix my furnace in a couple days. The HVAC technician that came out was on time, friendly, and a quick worker.However, just know with Brothers you are paying a huge markup for their ability to service promptly. I googled the part that they needed to replace on my furnace and it was in the $250-400 range. They charged almost 5times this amount (with labor included). The job took the technician less than 45 minutes. I had no choice as it was winter in CO and I have a newborn. I just felt taken advantage of. Their prices are marked up too high.
Laura Fritzke
9 months ago
I’m so appreciative for the response from Brother’s regarding this service request for a rental property whose furnace went out. It was after hours with very short notice and Jeremy as well as the customer service rep I spoke with, Raine, were both responsive, professional and polite. A rare combination these days. Jeremy called to let me know what the problem was and what he did to repair the issue. Thank you Brother’s and team!!
They advertise 24/7 services and DO NOT have any electricians that work on the weekends. FALSE ADVERTISING! Would never recommend
Lynn Sanford
7 months ago
Professional and prompt. The technician explained in detail process of new installation of heating unit (Goodwin). Look forward to doing business with this company. Thank you for your service and eval of the existing heating unit in my condo.
joy phoonswadi
5 months ago
Bobby was very nice and he explained
The problem and was very thorough.
The follow up service technician were
Super nice and very professional! Thank you
Bruce Van Slyke
7 months ago
Andy and crew showed up on time and did an exceptional job. I had the HVAC system totally replaced and they went above and beyond in the installation. Plus I had a new water heater installed!
Julia Apfelbaum
2 years ago
Brother’s has been my go-to company for several years. They are reliable and the staff is always friendly and communicate well. Jeremy turned on our sprinklers for the season and he was extremely thorough on every zone, and identified what needed to be repaired. I greatly appreciate the level of service Brother’s and their technicians offer.Today, Gannon C arrived promptly at the start of the day as scheduled to install our new furnace in order to get our A/C working. He was an impressive one man show and went above and beyond to ensure a flawless install. When we fired up the system there were a few things I asked to change and he happily completed them. On the final inspect, we noticed an issue with the A/C that would require several more hours of work and additional parts. He didn’t lie to me about what the issues were, he just jumped in to find out the reason for the issue and quickly sorted out a solution. Dispatch had another truck bring him parts while he tore into the AC. He spent 12 hours on site, and did nothing but cheerfully smile and ensure I was 100% satisfied. Happy to say the AC is working amazingly well this morning and I couldn’t be happier. Thank you Gannon and thank you Brother’s for always going to great lengths to ensure your customers are getting what they are paying for!!I’ve used countless OTHER companies, that cancel last minute, don’t show up, aren’t prepared to complete jobs as scheduled, in T-shirt and shorts when it’s snowing and they know they are working on outdoor systems. Brother’s has never missed the mark and I’m happy to continue promoting the company and their technicians.
Austin Dunst was great. Knowledgeable, reliable, trustworthy. He worked efficiently, showed up when he said and provided good guidance. Highly recommended.
Jennifer King
7 months ago
Always super helpful and professional. Brothers has taken great care of us when we've needed to have our furnace fixed and with fixing our sump pump.
Jeff Weyand
10 months ago
Tech was unable to reconnect a fan wire on the compressor and instead could only offer a completely new system for between $11K and $19K. This is the 2nd time that I have experienced this exact result with Brothers, and twice have had a 2nd agency come out and complete the repair without having to buy a whole new system. Very disappointing. In response to the note below from the owner (approximately 6 days ago.) I have not heard from the company.
Paula Johnson
11 months ago
Andrew was our technician. He is so knowledgeable about what he does. Beside being very approachable and caring how you felt about everything going on; he is extremely professional. I will ask for him again should the need come up! Thank you Andrew!
Bobby was very professional, courteous and on time. He did a great job!!
Debbie Vetterlein
3 months ago
Chuck arrived on time, very professional, reviewed issues and provided several solutions. Great service!
Matt B was awesome. Our chandelier light over the main stairs was in kind of a weird spot but he approached the situation with the mind of a tactical genius. Our new chandelier is up and lookin great now due to Matt's patience, accuracy, and overall badassery. Will be using Brothers again for all my lighting and electrical needs.
Brooke Fleischmann
11 months ago
We had Robert come out to assess the reasons why we’ve been getting pinhole leaks in our copper pipes. He checked numerous things and found a few culprits that could be addressed in a cost effective manner. He was very knowledgeable and found some things that two previous plumbers didn’t even check/notice. Rather than having a repair needed every couple of months, we are hopeful that dealing with the root of the problem will now prevent further leaks. His expertise was very much appreciated!
We wanted some sprinkler lines moved. These guys didn’t want to do that. So they went looking for other work in my home. Sounds like they were here for about a hour, changed 7 spay nozzles on one zone. Then charged 340 dollars. I do not recommend using this company.
Dennis Dethman
7 months ago
Always on time and professional! Mark did a great job tuning our furnace last year, this season it was performing perfectly during the check up.
John Sturman
8 months ago
Gannon and his team came to install a whole new HVAC system at my house. Since the system is on the roof, Brothers organized a crane to help get the system up to the roof. My new system configuration was different than the previous system. Gannon took all day creating a new duct system from scratch that would work with the new system. Despite the cold weather and melting snow on the roof, Gannon and his team worked all day to restore heat to my home. Once again the people at Brothers have impressed me with their knowledge and expertise.
Robert Snell
3 months ago
At first I did not think they could take care of this. But he surprised me and how fast it was done. There was 2 guys here and they can come back anytime.
Jeffrey Santangelo
11 months ago
Contacted Brothers to install the gas line to a new appliance in our commercial kitchen. Scott showed and was very professional. He viewed the job at hand and we both agreed they were not the right company for my job request. Scott waived their trip charge due to this misunderstanding. Brother's was extremely fair in how they handle this situation. Highly recommend them based upon this interaction!
Ashley Reardon
10 months ago
John came to help us with a gas line pressure test so that we could get heat and hot water back into our house. After going through other companies and dealing with a terrible contractor that wanted us to replace all of the gas lines, John showed up and took care of the issue quickly! Highly recommend Brother’s Plumbing.
Brothers was able to get us scheduled quickly for a leaking pipe issue. JEREMY was prompt, professional, thorough, and got our mystery leak located and repaired in a timely manner. He left the area clean and ready for the restoration company to do their work. We will definitely use this company again!
Brothers Plumbing was fantastic to work with! They were professional and punctual and our tech, Johnny M did a great job! The office called to give me a time window and Johnny confirmed before arriving. He was also great with our overly curious dog that kept interrupting his work. The gas line install was quick and looks great, we will definitely be using them again!
Kealy O'Brien
10 months ago
Robert and Jason were really friendly and professional. They helped us find a leak in our new house that was wasting a whole lot of water. They gave us solutions and we couldn't be happier with the service!
Called all over town for a simple evaporative cooler repair. 8 other places unable to help. You came the next morning! Professional, friendly, trust worthy! Your service was so good, I decided to get a water heater replacement! From the initial phone call to clean up, I highly recommend Brother's for any plumbing or HVAC needs. Thank you for a job well done!
Brittany Jennings
10 months ago
Scott C and his associate were very quick and professional! Our hot water heater had stopped working and he cleaned it out and had it back on within an hour. Fabulous!
Joe R was amazing! He not only did the plumbing inspection but he taught me how to do routine maintenance. He didn’t rush through anything and took time to do things right. I will request him going forward!
Raymond Cenname
3 days ago
Issac was outstanding he explained every detail and spend extra time on site to assure the system was running properly, this was a return visit from work done June 5 by another tech. The previous work overlooked making sure the system was operating prior to leaving. I will add the prior call was because my fan on the unit wasn’t working. Not sure if the prior tech should have assured the AC was 100% prior to leaving so Isaac was sent as follow up. Thx Isaac
Gannon, David and Jacob replaced our furnace. They were very nice, explained anything I asked about in simple terms, and completed the job in the time quoted. My only complaints are minor. On a very cold day, they didn't always close the door coming into the house. However, they did have their hands full most of those times, and it wasn't a big deal for me to close the door myself. Also, there was a lot of dust and some debris left behind when they were gone. Again, not a huge deal for me to clean up myself. Very nice guys and the price I paid is exactly what was quoted to me. Thanks, Brothers, for a pleasant experience on a big, unexpected expense.
Jonathan was extremely helpful and spent time explaining exactly what issues he was able to diagnose and what the possible remedies were before we decided on a plan of action. Really appreciate that thoroughness. Plus, he is just a really delightful individual to work with!
DO NOT USE BROTHERS PLUMBING! They came out for an annual check up on our furnace that was working fine. The technician told us the blowers were out and the motor was going out and if we did not repair it carbon monoxide was going to blow into our house. He wanted $9,031.00 to repair our furnace that was not quite 5 years old. Got a 2nd opinion and the Technician said there was absolutely nothing wrong with our furnace and he could tell that the Brothers Tech did not even completely look at the furnace by the lack of fingerprints in the unit. Called Brothers and they said someone would call back and never received a call back.
Jacob knew exactly what to do; his work was superb and he cleaned up afterwards. He was knowledgeable and explained the process. He provided a cost estimate and itemized his work. I could not be by more CV pleased by with Jacob or Brothers
Genevieve Guilds
a month ago
Carsten was on time, knowledgeable, and professional. This is the third service we've had with Brothers and we'll definitely use them for future needs.
Matt & Sarah Bowtell
9 months ago
Terrible experience. Charge you a fee to provide a quote for an item that they admit on site is a fixed fee. The dispatch team know the fee upfront but will not tell you it. Quoted fee for the job was ridiculously high. Plumber walked away with $67 for 5 mins on site.Plumber was rude and refused to answer even basic questions. Do NOT use.
Jeff arrived on time and equipped for the job. He worked all day updating all of our faucets, which was a big job. Always pleasant and helpful. Confident in the work and pleased with how it looks.
we have an old house 80 + and sometime things like water pipes just do not hold up. They came in asset the problem and fixed it in less than two hours.
Patrick Brymer
3 weeks ago
Good price, good job, timely, pleasant to work with on my Breeze cooler.
Jennifer Joukema
8 months ago
Kai helped me today by replacing a dimmer switch with a standard toggle switch. Not a big job but it really helped me out. Also, my dog thought he hung the moon by the time he was all done. Super personable, friendly, and professional.
Ian showed up exactly at the start of our 1 hour window. He was very professional, knowledgeable & kind. He quickly diagnosed our issue & was able to advise & fix several other things while he was there. We will definitely continue to use Brothers for all of our plumbing needs in the future!
Fast and professional..everyone else i called just blew me off. I will use Brothers for all my HVAC needs. The best products and professional Technicians that know there job. Highly Recommend
Yes, David did a very good job of quickly and accurately diagnosing the problem and then fixing the problem in the most efficient way. He also patiently answered all my questions to be sure my husband and I could make the best decision for our situation.
My tech was awesome, professional and considerate. Will definitely use this business again.
Andy Meverden
4 months ago
I called Brothers for a furnace sytem inspection and cleaning. A code violation with an AC condensation pump wiring was discovered and electrician, Jose, came, assessed the situation and installed the needed GFCI outlet box quickly. He was personable, professional, and prompt. I strongly recommend Jose for home electrical repairs and upgrades to code. Mark returned to complete the AC condensation pump and furnace igniter replacement. He finished the job and showed me his work. Furnace and AC back to normal functioning and now up to code. I will ask for Mark by name for future maintenance and repair.
Kirk and Alex came out and fixed our evaporative cooler. They were on time, professional, knowledgeable, friendly. They welcomed questions, and answered them clearly. Kirk really knows his work well. Alex is his apprentice, and the two work great together. We switched to Brothers after several bad and overpriced services from another local plumber. So happy we found Kirk, Alex, and Brothers Plumbing, Heating, and Electric.
Jacob B was professional, friendly, and explained everything in detail. He was able to fix our electrical problem relatively quickly! The staff at Brothers was all around great to deal with
Diane Meredith
10 months ago
Both Jeff and Sergio did a wonderful job. I was so impressed with how Jeff mentored Sergio. You should be proud to have them both on your team.
They had to find and repair the sewer under the concrete.
Andy came out and did a fantastic job of diagnosing and trouble shooting an issue I was having with my air conditioner. He was very thorough and very professional. Great first impression for Brothers.
Bjoern Nordmann
a year ago
First, when I made the appointment, i was clear who to call and the person over the phone repeated it back to me. It wasn't followed on the day of the appointment.Second, when making the appointment I spoke about a discount I got in the mail and was told that the fee I have to pay was the fee minus the discount. When the technician came out, the discount apparently was only valid if I paid more money for future service, than the $97 service show up fee.I will definitely not purchase any services from this company and will also make sure that nobody in my network does. If they screw you on the appointment setting, I can only imagine what happens when you order actual service that costs real money.
I have a membership where I get preference on calls, and routine inspections. Today was the electrical system inspection. Always professional, and always forthright. I highly recommend Brother's for all your household concerns.
Brian Lammer
7 months ago
Matt and Forest were great! They answered all my questions, arrived on time, and worked efficiently to add a sub panel to my home. Great company and I highly recommend!
Brothers Heating and Plumbing was so helpful and came out quickly to fix an energy issue with our furnace. My technician, Fred, was amazing too!
Wendy Thomas
10 months ago
Would highly recommend! Cleared a clogged sink and replaced a leaking pipe for a reasonable price. Conner was very friendly, professional and went above and beyond for us. Thank you!!!Second experience with this company was as stellar as the first. Robert and Jayson fixed a leaking bathtub drain so quickly and much more reasonably than expected. These folks are real pros!
Taylor Knoblock
a year ago
Last night our water heater pilot light wouldn't ignite. Called first thing this morning and they were on site literally less than an hour later. They got the job done in about 30 minutes. Our technician, John Morgan, was great, very thorough, professional, and informative!
Kendra Belfiore
a month ago
Johnny was awesome and handled everything we asked for. Thanks!
Robert arrived on time early on a Saturday morning to address a drainage problem in our basement. The problem turned out to be an obstruction of the water drain line from our furnace and hot water heater, which caused leaking on our basement floor. Robert quickly identified the problem, clearly explained the problem to us, and successfully solved the problem. He is careful and detailed, highly professional, and very courteous. We highly recommend Brothers Plumbing and Robert.
Jeffrey Marsh
3 months ago
Service technician was extremely professional and went right to work, talked and explained what he was doing and why
Kirstin Frohlich
a year ago
I really like working with Brothers and always feel as though I've gotten great service from a skilled technician. Mike did an excellent job explaining our HVAC situation today and is yet another example of the helpful and efficient work I've come to expect from Brothers. Thanks again!
Yvonne Hines
7 months ago
Bobby was very thorough, very knowledgeable and very professional. He discovered a broken pipe leaked into furnace causing it to stop working. Was very happy with his work.
Sarah Lamutt
9 months ago
Joe, from Brother's plumbing and heating, came and checked my plumbing systems and Descaled my tankless water heater. He was very helpful in showing me how to do the Tankless Water Heater while he did the work. Excellent service!
Johnny was very professional and took the time to explain things to me in a productive manner about my hot water system as he inspected my water tank. He also helped me arrange an appointment with another department (HVAC) for next day that otherwise may have taken a few days or weeks to get scheduled because of busy season.
Donald Frevert
a month ago
Joe is always great to work with. He gave us the advice we needed
Emily Sprong
5 months ago
Bobby was professional and so helpful. It was obvious that he cared more about doing a good job for our needs than just making money.
Alexandra Rigali
7 months ago
Joe & Sergio from Brothers Plumbing we're very professional, knowledgeable, and helpful with our situation. They were thorough and gave us quality advice.
Shelly Shipley
a year ago
Josh was great. We have 2 dogs that were constantly in his way and it didn't bother him. He was very Honest and didn't try to sell stuff that we didn't need. It was a little bit more expensive than I expected but so is everything else now. I do give kudos for making an appointment on a Sunday and they were here Monday morning. And my sink is back to be used.. Thank you guys
Francois Cabanis
5 months ago
Justin was great. Kitchen sink deep clog.
You guys are expensive, but I'm happy with the professionalism.
They were on time and called in advance. Arrived inside of the window they said they would. The work was completed quickly and made sure I understood what all of my options were. Kirk J was great and this experience encourages me to use this service again in the future.
Sara Ruppenthal
10 months ago
We had a tech come out for our furnace. On the phone they said it would be $127 for a 33 point inspection and a light cleaning. The guy comes out and after ten minutes shows us a part and says he has to turn the whole thing off and tried to sell us a new furnace, we wanted a 2nd opinion, so he left without finishing the inspection or cleaning but we still had to pay him the $127. Turns out the only problem we had was the thermostat! I called and was told that the $127 doesn't include any kind of cleaning even though I was told it did and I was told a manager would call me since I asked for either a refund or a tech to come out and do what we paid for and no one ever called!
Great job Brothers!Our swamp cooler wasn't getting power to the Thermostat. I called around to a number of businesses looking for an electrician that could help diagnose the power issue. Other companies didn't seem to understand that although the thermostat is connected a swamp cooler the real issue doesn't require an HVAC tech.I called Brothers Heating, Cooling and Electric and they listened to my issues and dispatched the proper tradesman. Nick was on time, upfront about the charges and scope of work and was able to diagnose the wiring quickly. He corrected the issues making my home safer and got our swamp cooler up and running. Thanks Brothers for the painless repair.
The entire team at Brothers Plumbing, Heating and Electric was professional, timely and courteous. They did a great job with our system and we are very happy. Strongly recommend Brothers for anything you might need.
Chuck was awesome with the work he completed for me. He payed attention to my concerns and made sure to show me what was needed to be completed and what was completed.
Their technician David arrived within the time window expected, was kind and professional through our interactions. Found the issue with the furnace, and took care of it. Showed us how to change our own filter (previous company’s installers had not!). Also added value to the visit by thoroughly checking the furnace out to make sure it was operating safely before her left. Kudos an thanks again!
It’s my first time using Brother’s and I’m so impressed! They communicate well, were on time and professional. The employees from making the appointment to the technicians are exception people. Friendly, knowledgeable and I’m changing from the company I’ve used before. 100% satisfied !
We couldn’t be happier with our experience with Brothers! Our commercial hvac unit suddenly ceased to blow cool air during the first heat wave of the year, causing temperatures in our warehouse office to reach upwards of 80 degrees! We called all over town attempting to get someone to come out and resolve this for us. Brothers came through and squeezed us into their schedule the same day! We had an excellent experience with our technician, Isaac W., he was well informed, timely, and went above and beyond to diagnose and resolve the problems with our unit. Isaac was professional, incredibly friendly, and he took the time to explain our hvac issues in terms us laypeople could understand. They were also prompt in scheduling our follow up appointment, to replace filters and get the rest of the unit back up and running, within the same week. We highly recommend Brothers for their impeccable customer service and skilled technicians. We had a great experience, and will definitely make Brothers our go-to hvac people for unforeseen issues and general routine maintenance. Thanks Isaac and the Brothers team!
Lauren Granado
a year ago
We recently scheduled a plumbing appointment with Brothers. They gave me a time slot and we’re actually able to show up 3 days early!! Joe was our plumber and he did a great job, even staying late to make sure everything was done. Thank you, Joe!
louise steinhauer
a month ago
Joe G was the BEST...I will ask for him the next time, for sure!!
Kyle Murray
11 months ago
Jeff was amazing and pinpointed the issues was not actually a plumbing issue but a grout issue. Very knowledgeable and resourceful and was in and out in 20 minutes. Would highly recommend him and their company.
The service provided by Issac from Brothers in Denver, Co. was beyond expectation. This tech. was polite, professional, and went above and beyond to make sure our issues were resolved. I was so impressed with the service that Issac provided that I will always call Brothers first with any plumbing/AC/furnace issues we run into. Great job Issac!!
I would have given SIX stars if possible! Casey came to my home as scheduled, was fast and clean, and resolved all the tasks fully and to my complete satisfaction. He kept me informed all along the way. We walked the property to review every detail and Casey pointed out a few things I had overlooked. Overall, he exceeded my expectations and I won't hesitate asking him next time to help me with any other electrical work I may need in the future. Very highly recommended!
Connie Wright
4 months ago
Dish washer water hose replacement. It was done quickly and done well. All the area was cleaned completely before they left. I am very pleased.
William Butler
a year ago
Joe arrived ahead of schedule and immediately got to work. He proceeded to knock out not only our original project but several additional jobs as well. I would highly recommend Joe and Brothers for their organization, professionalism, and execution of services.Thanks again, Joe!
Rebecca Bell
5 months ago
Called for a bid and they came out the same day and did the bid at the site. They were prompt, courteous, friendly, helpful and professional!
Claudia Cleveland
2 months ago
Richard and Hector installed a sump pump for me today. They did an awesome job and were extremely professional. I call Brothers for all our needs. Terrific company!
Wow! What can I say? For years, I have struggled with finding a reliable company that I could trust and felt comfortable using for Heating and Air service. Never again! Brothers has my business for the rest of my life. I made a call on a Saturday and two hours later Jonathan showed up. He was sincere, professional, trusting and really cared for our needs. By the following Tuesday, I had a brand new furnace and air conditioner fully installed. Gannon and Michael K. showed up on time and explained everything that would be done. They were caring of our house, our dogs, and simply our convenience throughout the day. Nothing but professionalism and curtesy. The electricians, Matt B. and Caleb A. were also amazing. They explained what was needed and were fast and efficient. The entire project was done in less than a full day and left me extremely satisfied and overwhelmed at the customer service. Every step in the process was impressive. Rashael called me immediately after the first meeting with Jonathan to see how it went. She answered all my questions and was so friendly and fun to talk to. She also called me within an hour after the job was completed to make sure it exceeded my expectations. I realize I sound like a paid advertisement, but I am simply amazed at the attention to detail that Brothers provided. I did my research and the price I paid was the best in the business. I was quoted an amount for the project, and that is what I paid, not a penny more. Thank you Rashael, Gannon, Michael, Matt, and Caleb for an extraordinary experience. Your extra effort made me a customer for life!
Kathy Stevens
5 months ago
We called with a furnace gas leak issue. Brothers was quick to respond and Nathan was knowledgeable, courteous and professional.
Danielle Dworak
2 years ago
Brothers had incredible reviews and I can see why. From start to finish, the customer service was excellent. Jeff and his associate were professional and personable. Our (new to us) old home has 20+ year old AC and heating so when our heating started to act up we were prepared for the worst. Given our options of doing a repair on the furnace today or replacing the furnace, we decided to move forward with replacing. We never felt pressured in this decision but given all the options, this was the best decision to make at this time. And we feel confident using Brothers here on out. EDIT: They came this morning to install our new AC and Furnace and I would give them an A+ from start to finish. Again, professional and personable and courteous and quality work from the time they arrived to when they left. Brothers will be our go to company for heating/plumping and electrical work that needs to be done. Update: Our AC unit needed to be looked at- Jeff, again, was great - informative and helped explain the issue at hand. I equate Brothers to finding a trusted mechanic - once you find them you definitely want to continue to use them.
Savannah Enriquez
a year ago
At first we were very upset for a miscommunication with the company but John M. was professional and really eased our minds that they will address it quickly. Although we were upset, he handled the situation very politely. We are happy with the quick service and enjoyed his friendly attitude!
Darian Wilkin
6 months ago
Figured out our water heater was busted at 11am. By 7pm, we had a brand new one installed and everything cleaned up.Can't ask for much more than that.
RE; Gas Line Installation for Fireplace Daniel, Jeff and Randy did an outstanding job on this project. They were meticulous in their attention to detail and rightly so should take pride in their work. No task was too small for anything other than excellent workmanship. They were considerate of my home, tolerant of my pesky dog and put in nearly 11 hours in one long day to get the job wrapped up. I never had the sense they would ever consider cutting corners. Well done!
Customer Service
a year ago
I called Brothers Plumbing following a new tub installation that caused a leak. Joe was incredibly friendly, knowledgeable, and efficient. He assessed the situation,and quickly identified the issue. I totally trust this man and this business. Highly recommend.
Brothers was able to get a tech over to my place within 2 hours on the coldest day of February when my furnace decided to stop playing nicely. Jonathan arrived when he said he would and quickly deduced the problem. The work was done quickly and even with respect for the ZOOM call that I was on. Already knew Brothers was my choice and it will stay that way.
Rebekah Lamb
11 months ago
If I could give no stars I would. We just purchased a house and had the stipulations that the AC and furnace be working. The sellers had brothers come out and “service” the AC. We were told the AC is working by Brothers. We closed on the house to discover the AC was not blowing cold air and had brothers come back out and tell us it’s completely broken and we need a new one. Basically, Brothers was willing to service a broken AC, KNOWING IT WAS BROKEN, and tell us, the buyers, that it was in working order. We are now being quoted $13,000 for a new one that should not have been on us to pay at all. No one should ever trust Brothers, we will never use them again. I am beyond disappointed in their lack of customer service and willingness to admit their mistake. As a first time homebuyer, they caused us quite a nightmare.
Justin Roberson
9 months ago
Bobby is awesome. Really friendly and his work was above and beyond my expectations. The receptionists were also very friendly and helpful. I’ll always go with Brother’s
David Hughes
6 months ago
Both plumbing visits were great, last fall and today. Enjoy the transparent communication and service-oriented service by knowledgable techs.
Wow! Scott and his partner (gah forgot his name ) fixed a sewage gas problem that was leaving my second bathroom with a strong sewage smell. I had 4 plumbers come out and tell me it wasnt fixable and that i needed a smoke test, because the wax ring “was put on right” so theres nothing else to fix 🙄 one guy took me upstairs and blamed venting in the condo building!Scott realized that the hole the toilet fit into was too big, so the wax ring wasnt secured and sinking in. Additionally, the toilet was too big (most toilets are 12” and we needed 10, so again not a tight seal to the sewage hole. They fixed both those things and the smell is completely gone. I was feeling hopeless about how to fix this. Thanks brothers !! Price is probably moderate, it wasnt cheap but not horrendous, and they were here for hours. Scott even helped me with another small task free of charge that saved me an errand.
Carolyn “Katie” Stone
6 months ago
Mark did a furnace inspection. He was very friendly and professional. He explained everything to me and answered my questions.
I had both furnace and AC units installed. All the electricians and installers were highly professional (as they always are when I use Brothers) and were actually eager to take the time to explain things to me and answer my questions. When they left I found that the job was done right and everything worked perfectly.
We discovered a water leak in our guest room. When we called Brother’s, Dina answered and was very professional and responsive to our needs. She scheduled an appointment ASAP around our schedule. Joe R. was the technician assigned to our call and he was great!! He was earlier than expected, professional, and thorough. He quickly discovered where the leak was and promptly fixed it. He’s also really great with animals. He recommended additional services to inspect/repair the damage caused by the leak. I highly recommend Brother’s!!
Arturo was exceptionally helpful in explaining and indicating problems with my heating unit. Did a great job cleaning thoroughly, and gave excellent advice on what best to do to keep it in good shape. Very happy to have things taken care of :)
Ron Ronschlott
9 months ago
Tech was very efficient and knowledgeable. He's been to our house twice and is also very polite and sincere. I would definitely recommend him.
Bobby was great. Explained what he was doing and why and gave good advice. Enjoyed the experience and in speaking with him.
Jonathon was friendly and related easily with my wife, as I could not be here. He quickly analyzed the situation and decided the leaks in our living room ceiling was not caused by our swamp cooler but by old pipes within this old house that required more drastic action beginning tomorrow. We were relieved but not happy with the news
Keith Larson
5 months ago
Wore shoe covers and face protection (COVID), instructed the operation process of the furnace, genuinely happy to share his knowledge.
Jonathon was great to talk to. He explained everything he was testing, and why..I look forward to working with Brothers in the future.This time I worked with Conner. He was quick to fix my plumbing issue, and didn't mind me asking lots of questions. Definitely a great experience!
We were very happy with our experience with Brothers! We had some electrical issues in our garage due to charging our new EV. Pat was very professional and knowledgeable. If we need any electrical work done in the future, we will be calling Brothers. Thank you!
Service was prompt, polite, professional and comprehensive, including little extras that were not part of the original deal. The technician (Andre) was very knowledgeable, efficient and competent in his work as well as explanations of all material parts and operational procedures. The company scheduled out visit the same day since it involved a heating emergency. All of our questions and concerns were answered thoroughly and requests for information were replied to promptly and courteously. Overall, this was yet another good experience I have ever had in dealing with this home repair contractor and I will definitely call them back for any and all related service needs in the future.
Kimberley Pirri
a year ago
Mark completed my annual furnace maintenance today, including the whole-house humidifier. He was on-time, professional yet personable, completed his tasks quickly and answered all of my questions. Just another great service experience from the service techs at Brothers!
Patrick Wojcik
a year ago
We are very pleased with the electrical work done today. Jacob and crew installed a ceiling fan and recessed lights in our office. They were very professional, on time, knowledgeable and cleaned up everything. I would highly recommend them for any electrical work.
Fred and Paul were refreshingly polite and professional while performing maintenance for my home. They explained everything very clearly for me and were very thorough. I couldn’t be happier with the work they did and the overall experience was great.
Denise Shipton
a year ago
Excellent service! Josh listened carefully to my concerns to help determine my problems. He fixed everything in a timely manner. He was friendly and professional. I will definitely call Brothers P, H & E again!
Mark De Cordoba
2 months ago
Jose' was a great help to me today, he surveyed the outdoor electrical problem and moved the circuit structure to a safer and more accessible location. My outdoor fountain is now back on after a couple years of frustration. Thank you, Jose'!
Brian Dubravac
a year ago
Brenda called me the day before my appointment to confirm my window, and narrowed down there time frame from 2 hours to 1 hour. She was very pleasant and courteous, and I enjoyed speaking with her. Andy and Nathan were a delight to work with. They arrived early for my appointment window, quickly and professionally removed my old furnace and AC unit, and installed my new units without issue Installation costs were thoroughly explained and very fair and reasonable. I highly recommend Brothers Plumbing, Heating and Electric. Thanks Andy and Nathan for a great experience!
Isabel Heuer
9 months ago
Toilet running - Plumber came out immediately told me I needed a new toilet for $1200 (my home is 5 years old) when I told him that he looked in the tank and said well I need to replace all the insides and remove the tank for $600.00. I told him no - googled Kohler repairs. Kohler says the tank does not need to be removed to replace the parts. Kohler gave clear instructions how to replace the Flush seal ring - went to Home Depot bought a Kohler seal ring for $8.00 replaced it in 15 min. I am a senior woman and their plumber obviously thought I had no clue and could charge me $1200 for a new toilet. I called the owner of Brothers who never called back - I would like me $67.00 trip charge for which he only tried to rip me off, returned. If you are considering using this company DONT and look at their Yelp reviews instead of their self reported google reviews. They obviously want to take advantage of people and especially senior women!!
Douglas Kinnison
3 months ago
Brothers Plumbing was prompt and professional. Mark did a great job.
Highly recommend this company! Austin showed up on time, worked fast, was respectful of my house, incredibly friendly and completed VERY high quality work. My natural gas water heater failed and leaked all over the basement and they had a new one swapped out in record time and brought everything up to code. No sales pitch, no pressure, just quality work! Austin clearly took pride in the work he performed and was eager to show it off afterwards. I hope I never need a plumber for something so urgent again, but I will be calling Brothers if I ever do!
Corinne Kaplan
8 months ago
Bobby was on time and kind to me. My unit is only two years old and I was pretty upset about the whole situation. He went and got the part and fixed my furnace and was really lovely to deal with all around.
Nina Vujasinovic
6 months ago
Johnny was super responsive and answered all our plumbing questions! He was super nice and even gave our dog a treat right when he walked in!
Anthony Langlois
2 years ago
Had the team come by to install an a/c unit; they did and got it done swiftly. There were a few fit and finish issues that they mostly corrected, except for the furnace vent pipes, which still leak water into our furnace. They said they'll fix it next time they come out, but haven't yet.Otherwise kind enough folks and seem happy to help out. I'd recommend them, with the warning to make sure things look good and that you're happy with the final product, before you sign off on everything.
Called for a quote on AC/Furnace/Humidifier. They quoted almost double our 3 other quotes for comparable systems. And then they had the nerve to charge me $67 for the installation estimate. (None of the other quotes involved payment). Good luck, make sure you clarify up front if your quote is going to cost money, and get some other opinions. Not impressed.
We had their technicians come out to give us and estimate to replace a toilet and they were great. Unfortunately the scheduling team cancelled on us twice afterwards even after we explained we had guests coming in and needed help immediately. We even signed a contract for the work and they still cancelled on us. Not professional. Unfortunate.
McKinnell Severson
a year ago
Mark came out to inspect and turn on our swamp cooler this spring. He was a total professional, as well as super kind, efficient, fun, and informative. Brothers will definitely be the only plumbers, HVAC technicians, and electricians we ever use.
Chuck was very kind and knowledgeable. Did a great job explaining the repair process for our plumbing concerns.
Friendly professionals, got the job done well and quickly. Helped us problem solve a minor project and was able to complete the job on the same visit. We enjoy their membership program and have had both big and small projects completed by them.
Our technician, Joe R, was amazing! His professionalism was A+++! He explained what he was going to do and what the quote covered. Highly recommend!!!
Gretchen Kaslow
9 months ago
Andre was a joy to have in my home he was polite, very courteous and pleasant to work with. He was able to find a really obscure issue with my new furnace and it is now free of those issues. I feel confident that he and Brothers will continue their excellent service. Highly recommend!!!
Rebekah Robinson
2 years ago
This company is great! We had Robert come check out two possible leaks and to give us an estimate on all the work. He checked out all of our plumbing concerns, and really listened to us when we told him about each issue. He explained what parts need to be replaced and why certain things happened. I’m so glad I called Brothers since the plumber was extremely nice, attentive, and professional. I can’t imagine using anyone else. Now that we have an idea of the problem and cost, we will definitely schedule this plumber to come back out for repairs once payday arrives. Obviously, if it was a huge issue, he could have done the repairs today, but I wanted to wait for financial reasons. I’m glad Brothers is flexible and even calling to schedule a visit was awesome. I spoke to Donna and she was SUPER nice and courteous over the phone, and today the other lady, Gabby, I think, she was polite as well. I will enjoy the rest of my weekend now knowing Brothers will be able to fix the leak. Even if some place was cheaper, Brother’s customer service is worth it to me.
Jeff B. was absolutely amazing. Hands down some of the best professional service I’ve ever gotten. He was knowledgeable, quick, and straight forward. He helped me understand my situation and even helped me understand future items to address. He was so helpful and I would likely request him specifically for my next plumbing encounter. Absolutely satisfied!
I really appreciated the same-day service for our furnace issues on a cold day from the home office! Mark W. was on time, very professional and respectful and did a great job diagnosing and then explaining the issues, which he ultimately resolved. He took his time to make sure everything was running smoothly and I got the sense that he genuinely cared about the quality of his work. I also felt that Brothers' pricing was reasonable. I ultimately decided to add a preventative maintenance plan because of the positive experience I had. Thanks Mark!
Nannette Sloan
a year ago
Beau and Dominic were a professional and respectful team. I wanted to trouble shoot a ceiling fan that would mysteriously turn off on its own. I was concerned that there might be a poorly connected wire in the switch or ceiling. They tried to replicate the problem and when they were unable to do that, they disconnected and reconnected the fan and switch. I’m satisfied that the problem may be in the fan and that poor wiring connections will not start a fire. All this for a call-out charge- a bargain! I’m delighted with the service I receive from Brother’s and recommend them without reservation!
On time very professional and courteous. The best customer relations I have experienced in years. Joe responded to an emergency plumbing call within 20 minutes. Full of vigor and ready to solve the issue. His knowledge unsurpassed many a plumbers I have dealt with in past years. Regardless of the challenge, he had solutions not excuses. He stayed to verify the fix as to put me at ease. Thanks Joe. Your my Knight in Shining Brothers Plumbing Truck!
I had a really great experience with Brothers - Michael B and Jason did an excellent job quickly (and carefully) repiping the gas lines in my house. After I discovered a gas leak they came out to diagnose the problem within a couple of hours and worked incredibly hard (and late!) for two days to replace all the piping and make sure it was safe and functional. Michael explained every step of the process to me and also identified some other important plumbing updates that the house needed along the way. I'm so grateful for their help and really appreciate their expertise, friendliness, and professionalism. Thank you!!
Austin was fantastic! Fast and precise, he did what he needed to do and even provided an easy hook up valve for when we were ready to move forward with that part of the renovation. So appreciative! Thank you Brothers and Austin!Just had Ron out to service the furnace, and again, we had a fantastic experience. Highly recommend Brother's and Ron!Thank you!!!
Amanda Stevens
a year ago
Michael arrived at exactly the time the office told me he would. He took the time to explain to me how a garbage disposal works and showed me how to un-jam it. He also showed me new disposal options for the future so if/when my 12 year old garbage disposal decides it is done. Both Michael and his partner (sorry i did not get his name) were very pleasant and professional. I will definitely use Brother's again.
Walter Greene
9 months ago
Great group of air, heat, & plumbing folks. I've had a number of services performed by them including replacement of a boiler. Guys did a great job and got me up and running in a reasonable amount of time. Even took away the old unit. Professional installation that looks good in my house!!
donald edelen
7 months ago
mark arrived right on time and fixed our furnace within a very short time. we are very happy with the service we recived.
Good service and respectful staff. Fast service if your in a pinch and want piece of mind. Although some of their services wind up turning into a rabbit hole of repairs if you own an older home.
I had a leak and they also replaced my toilet. Cody was on time, and very professional! He quoted me an upfront price before doing anything and was very thourough.
Ingrid Alpenfels
a year ago
Huge compliments to Arturo and his partner. Not only did they fix my AC on a hot day, but Arturo made suggestions that helped me save money. Great job guys! Thanks
Scott & Cody we’re very helping in fixing a shower head with low water pressure. They were considerate and provided helpful advice. They told me about the prevention program, and followed up by providing details of plan. My only wish is that they would have told me about the $50 off coupon for work performed which I found on their website later.
Excelled service! My heater had been down for like a yr . Our service provider let us know right away what the problem was and the price.... after he installed the part he mentioned to us that there was another part that was damaged.... we decided to restore that part aswell. 20 min after we had a running heater with a new thermostat and carbon dioxide alarms. He even switched our filters for a fair price. Our service provided was really patient with us and explained to us what was wrong with the heater and what was recommended to change in the future. I would definitely hire them again for any other jobs that are required in my house. Job was done 11/14/2021 8am.
Beau was professional, courteous and responsive to my questions. My call into the company was shortly after 6am and they were out to remedy my problem in a couple of hours.Thank you for the great service!
Had this outfit come to the house to clean and assess the HVAC system in preparation for the closing on the sale of our home. In the assessment, an out of range capacitor was found. The tech had it out and in his hand. I was lead to believe they had one in their truck, but was quoted $387 to replace a $35 part(Goodman OEM part thru Amazon) stating they needed to charge a whole new service call. He had to put the old one back in, so I don’t know why the EXCESSIVE charge to put in a new capacitor when he had to put one back in anyway. I realize I may have had to pay a premium on the $35 part, and was willing to do so.The management’s response was the charge would stand. Unbelievable.I would be very wary of using these folks with business practices like this, particularly when they charge premium prices to begin with.nb: Had another Goodman company representative replace the part for less than half the quote ($175).
We had a leak in our Sprinkler system. Daniel and Sergio showed up at the front end of my service window. Both were professional in not only their appearance but in their equipment and knowledge. They ran the system, found the leak and not only repaired it but Daniel and Sergio explained and educated us on what they were doing. Tested the system after the repair and cleaned up. Per Daniel, the only way you would know they were here and worked on any of my needs would be to see the problem fixed. I have had nothing but good luck, quality service and techs from Brothers Plumbing. This is my go to Company. Thank youTim
I had an appointment scheduled for electrical work around the 3rd week of December. It was close to when family would be in town, but just before the house would be full. Brother's called early on a Monday knowing that those days were best for me to be home and flexible and got the appointment moved up to the 6th. John S. showed up on time, he was professional, incredibly friendly, and talked me through what he was doing and why certain things weren't working the entire time he was here.I've used Brother's in the past and I will continue to do so because their service and care is top shelf.
Drew Abernethy
a year ago
Quality company and customer experience! Beau was awesome -- friendly, prompt, and helped me understand why things weren't previously working and educated on how the work he did is best setup for the long term. I had a great experience with Beau and the folks on the phones at Brothers. Thank you!
Robert Stephens
a year ago
I moved into my home a few months ago and it has needed a lot of work to get up and running. So I have called lots of different contractors for various reasons and Brothers has by far been the best to work with. We have had a few other workers come the house that have not been ideal but we have been happy with Brothers everytime they have had to come out.They respond quickly and communicate every step of the process well to you. The people who answer the phone are always nice and helpful. They have been able to move my appointment up to earlier in the week to save me time when I needed it on two separate occasions. The techs that come to your house are friendly and knowledgeable. They explain things more than most contractors I've dealt with do and will be upfront about what things costs prior to work being done. You can certainly find cheaper contractors out there but I have happy to pay more to know I am getting quality service from a person who knows what they are doing. I have been using them for plumbing and HVAC so far with no complaints and will be using their electrical services soon.Shout-out to Mike B, Joe & Jayson for helping us get new gas pipes installed and getting heat back to the house quickly. Thanks so much guys.
LOREN BICKERTON
2 months ago
My guy Jonny was super presentable. Clean. Caring. Knowledgeable. Helpful. Thank you guys
Cleared out our garbage disposal, which was clogged. Call in on Saturday night Good service, got someone out on a Sunday for no additional charge. Technician was polite knowledgeable and efficient. Only issue was that it was kind of expensive: $345 for the services, which included $67 for the trip charge. The tech did tell us how much it was before they did the service. I guess you have to pay for this type of quality services.
Same-day service. Fast, professional, and thorough.
My husband called Brothers to get our laundry room drain looked at. Conner showed up on time and did an amazing job. He talked my husband through everything he was doing, and told him what to do to improve our drain problem to keep us from having problems in the future. He was polite and worked fast. We would recommend them, and will be using them again in the future if we ever need them.
Jacob B did a great job with installing my fan, pendant light, and other light. He was on time, thorough, friendly and professional. Would definitely work with him again!
Tree Michael
10 months ago
Update, Arturo was awesome. Respectful of our home and time. As always, Brothers Plumbing performing excellent service.Jeff is knowledgable and helpful. He explained what he was going to do and how much it would cost so I was aware with no hidden surprises. When the issue was found he quickly fixed the clog. I appreciated the friendly and professional interaction!
Leaky pipe, and frozen valves.Awesome, on time, fair upfront pricing, Ian was nice, professional, thorough and explained everything. Would use them again in a second.3rd or 4th time I've used Brothers.Great work again, he answered my questions and gave options for work, very knowledgeable
Timothy Alloway
a year ago
We had a new furnace and air conditioner installed by Brothers in 2018. Both units have worked great. We also belong to their Care Club which includes annual checkups of the furnace, air conditioner, plumbing and electrical. Brothers is an outstanding company to work with. They are courteous, professional, and reliable. We trust the services provided by this company and highly recommend them.
Lindsey Gallowicz
8 months ago
Matt was excellent and solved my electrical issue in a mere 5 minutes with his expertise!!!! He was great answering my questions and very professional! I would use Brothers and Matt again!!!
Bryan Humphrys
2 weeks ago
Called Brothers to winterize sprinkler system. They came out next day and preformed service promptly and professionally. Price was fair as well. Highly recommend!
We had multiple issues and Jeff was able to systematically work his way thru each. He provided a good review of the work completed.
We needed to install a 240 volt outlet in our garage to better charge our electric car. Casey and his apprentice Jordan came over and could not have been nicer or more knowledgeable. The install ended up being more complicated and time consuming than planned but they did a great job and made us feel that we were in good hands. I would 100% use Brothers again for any of the services they provide.
Brian Derstine
a year ago
Had plumber out to adjust pipes under kitchen sink so that we could install a garbage disposal. Johnny was quick, friendly and efficient. I would highly recommend Brothers.Also hired out an electrician for a small requiring job and Jacob was great at explaining what would be done, how long it would take, and completing the work in a friendly, professional, and efficient manner. I continue to recommend.
Arturo was polite, professional, friendly and fast. His quality of work speaks for itself. I would highly recommend him to anyone in need of plumbing assistance. Thanks Arturo!
Fast, friendly, honest, and affordable service. Thank you for solving my plumbing issue. Brothers will always be my go to!
Matthew was professional and he explained all the installation and repairs. He was friendly and very efficient. We am happy to have all the jobs in our new home completed. I would definitely recommend services by Matthew and we will use Brothers for any future repairs or maintenance needs. Thank you Matthew!
Barbara Hershfeldt
7 months ago
Kirk was great and explained in simple terms what was wrong with my furnace, what actions to take in future to keep it running efficiently, service was very satisfactory.
DO NOT USE BROTHERS PLUMBING AND HEATING! We were part of a service that paid monthly to obtain lower costs for services etc. One of their Technicians came out to do an annual check up on our furnace. He swiftly told us our 4 -1/2 year old furnace was in bad shape and the quote to repair was $9,000. He said the motor and blowers were out and needed to be replaced and if we did not do so CO would blow through the furnace into our home. We had a 2nd opinion completed the next day and they said there was absolutely nothing wrong with our furnace and he could tell the Brothers Technician did not even inspect the entire unit.
Matsushima Farms
a year ago
Our furnace went out on a Saturday. A team came out the next day. We had heat back again on the following Wednesday. Great response time and explanation of what the problem and solution were. These guys worked relentlessly during a snow storm to install both a new furnace and AC unit to ensure that the house was not only up to code, but more efficient and energy sustainable. Major hat tip to David and his crew. Thanks for all you guys do. Cheers!
While The technician was professional and courteous, he didn’t explore more than a simple visual inspection before quoting a brand new ac and furnace for $15k. Come to find out the capacitor in the ac was blown which was a much cheaper fix.
Anthony Jamroz
a year ago
Javier and Dominic were great guys and did fantastic work. Communicated with me each step of the way through the various repairs and new electrical additions I requested. Would certainly recommend Brothers and will be using them again in the future. Ask for Javier and Dominic, you wont be disappointed, thanks again guys you ROCK!
We had a plumbing issue and needed help. Johnny was right on time addressed the issue and was on his way. He was super friendly and didn’t mind our new puppy either!
Richard P. came out to an investment property of mine and quickly cleared a drain clog issue while being mindful of older pipes in the home. What’s more impressive is he made a point of checking in on me personally and also seemed to have genuine care for the property he’d visited. This is truly the most impressive service I’ve experienced in some time (and I use all sorts of vendors constantly). Thank you Richard P!
Marianne Garehime
8 months ago
He did a great job checking the current plumbing. Richard P is knowledgeable, professional and very nice. They contacted me for the accurate arrival window as well.
Liz Ackerman
6 months ago
John M. was so polite and patient with ensuring I understood what the issue was and what it would take to repair. I will definitely use again.
We had a clogged kitchen sink drain. Brothers was able to schedule our service for the afternoon of my call. It took them (the plumber and his apprentice) a bit longer than they expected to clear it, but they did. He explained to my husband about how it probably got plugged (we were on vacation for a week!) My husband purchased some enzymes to help keep the pipes cleaner. He was very pleased with Brothers Plumbing and would highly recommend them. Thank you, Brothers Plumbing!
Brett Simmons
2 years ago
Brothers is top notch. The lady Nancy that I spoke with to explain my issue and schedule a visit was great. Daniel was sent out to my home and did a great job installing my new sump pump. He tested everything and diagnosed the issue, walked me through our options and made some suggestions based on his experience, but was not pushy. Was very patient answering my questions and explaining what was going on. Price I felt was very fair and less than I expected to pay. I’ve used brothers 3-4 time prior to this and they are the only ones I will call for maintenance and repairs at my home.
Scheduled appointment, Joe was on time, professional, knowledgeable and the price was right!! His work is impressive and impeccable.
Thank you Brothers Plumbing
Pierre Vincent
a year ago
I had an excellent experience with this company from the first moment I called them, all the way to the last handshake with the technicians. They were very responsive and replaced my 25 y-o water heating tank that started leaking 2 days before I had to leave for a trip the day after I called. While I was at it I had them replace my old furnace and AC (bundle deal, saved some coin) and couldn't be happier with the professionalism and delivery. I only had to make one phone call and Brothers took care of the rest, including hauling all the old stuff away. They laid out mats in my house to avoid getting it dirty while working. Really great experience overall.
Chuck was excellent. 10 out of 10, Very satisfied and happy.
Brothers Plumbing and Heating rocks! The technician did what a competitor could not. He found the problem, which was not only missed by a competitor; but it was likely that competitor who disconnected the wire when they serviced the heater last winter, and then quoted me over $5k to fix the AC! All it needed was to have a wire reconnected. Brothers is competent and honest. Thank you!
Technicians were prompt, courteous and professional. Kept me updated every step of the way and provided me with the cost of work prior to starting the work. Would use them again.
Very helpful. Explained absolutely everything they were going to do.
Very professional. Definitely will use Jon
Again!!
Annette Busch-Cole
3 months ago
Chris was amazing. Friendly, professional and explained everything and quick.
Angela Manley
2 months ago
Needed an estimate for a new AC. He explained everything very clearly. Came on time and very professional.
Karsten did a great job hooking up our hot tub. He was very professional, practical, and on time!
Sadie Marquardt
a year ago
Ron S was really knowledgeable and helpful. We have an older furnace, he explained everything he did and luckily our furnace is doing well. He had a few maintenance suggestions for us but there was no pressure. We will be using Brothers again and requesting Ron.
Pam Zadigian
7 months ago
The electrician who did our electrical repairs was wonderful. He explained everything, and installed a new fixture that is perfect.
Jon came out to give us a quote tonight. Very professional. You can tell he loves the company he works for. Knowledgeable. Friendly. Gave us several different options to work with our needs and budget. Gave us a good understanding of the business . We will be using Brothers for our needs.
Julie Prindiville
6 months ago
Replaced an ancient toilet. Scott and Austin were professional and amazing. They get 7 out of 5 stars!
Zev O'Brien-Gould
3 years ago
Mark was excellent. He was on time, extremely knowledgeable, and took the time to explain everything to me. He also explained our options. He was very articulate in his assessment as well as knowledgeable and comfortable discussing what Brothers programs had to offer. We Absolutely would have moved forward with Mark, however, our system had been installed previously with a different service provider, and we are going to check to see if our issue is under warranty with them. If it isn’t, we will certainly be giving Mark a call to have him come back and put us right.
We experience a high level of service from Brothers. They communicate well and show up when they promise. We had both the furnace and water heater replaced and it looks very well done.
Desiree Garcia
a year ago
Andrew and his apprentice were very polite and professional. He explained what work was done and what options I would have in the future to maintain my outdoor conditioner unit. He also taught me about MERV ratings for filters and why it’s important. Overall a quick and easy visit.
Greg Schroeder
a year ago
Scott came out to install a toilet & sink in a studio apartment. He also updated the gas line to our gas stove/oven to get it up to code.Scott explained to me what he was going to do with each of the installs and the price of each installation. He was on time and very professional. He cleaned up around the areas he worked in and left the studio in better state than he found it. I would highly recommend Brother Heating & Plumbing.
Michael Sarche (Mike)
a year ago
Friendly and clean. Always get a live person to talk to when you call. Hezekiah was clean , friendly, knowledgeable...fixed problem promptly within the minimum charge time and the cost was low for a totally successful visit!! He also taught me a DIY procedure if problem recurs.
I got my sprinklers winterized with Brothers. They were quick to schedule and the blowout took maybe 20 minutes! Great company and service.
I've had the pleasure of having Byron do work on my property before. Once again the work was done well and in a timely manner. We like the quality of Byron's work and his professionalism.The experience with Scott and Tyson was pretty darn good. They were knowledgeable, professional, and mostly honest. They explained what they had to do every step of the way and found cost-saving opportunities throughout the worJacob was professional, concerned about the customer, and appeared very knowledgeable.Daniel T was nice and comfortable to work with. He explained his services thoroughly and in layman's language. Upon leaving, he gave us hints regarding our AC. I enjoyed working with him.Gannon has done several repairs at our house. He does an excellent job, and keeps us informed throughout the process. We would work with him again. He is always friendly and professional.
Milo from Brothers was on-time, extremely professional and knowledgeable, and was really great to work with. I couldn’t recommend him highly enough. I’ve now had 2 furnace/AC replacements (one at home and one in a rental) as well as plumbing work done by their team, and they always do a great job. I’ll continue working with them in the future and I’d highly recommend them to anyone.
We live in the house of plumbing horrors thanks to 20+ year-old appliances, 80 year-old leaded pipes and a bad 2000s flip. Have used several plumbers over the years for various jobs but when it came time to replace our hot water heater and fix a drain pipe leak, I’m so glad we called Brothers. Richard was fantastic; he arrived on time, was friendly, courteous, listened, trouble shot with us and provided sound and expert plumbing knowledge. We replaced our hot water heater same-day because we felt so comfortable and confident in his service, and having priced replacement with two other companies in the last two years, I can tell you that Brothers was well within the ballpark of its competitors. Look forward to having Richard out again next week to fix the drain pipe, and would highly recommend Brothers.
Meghan Yingling
a year ago
We've used Brothers multiple times and have had a great experience every time. The staff are professional, knowledgeable, and diligently address and fix the problem. The admin staff are helpful securing appointments, the service staff are timely, and get the job done.
Corey Anderson
a year ago
Andre came out and was extremely personable and helpful. He showed up right on time! Not only did he find the root cause of the issue on my A/C unit, but gave me usefully tips on how to keep my house cool and efficient. I am extremely satisfied. I would recommend Brothers to anyone out there and if you are in the Denver area and Andre is your technician, know that you are in good hands!
I’ve used Brothers 2-3 times over the last 15+ years & they have always been great. This last time was no different, except I was very surprised to have a female technician. She was very professional, friendly and did a great job fixing my furnace. I will continue to use Brothers & recommend them if the question ever arises,
Absolutely phenomenal service and knowledgable staff. The installers of my new HVAC system took the time to explain what all the components were in detail, and did an excellent install, including fixing various aspects of my system to make sure it was fully up to code.The professionalism of Brothers is second-to-none. Great work! I'm impressed.
We select Brother’s because it is a small local business. However it is quite professional with sophisticated scheduling and notification tools. However each organization is only as good as the people it employs. Robert did a phenomenal job. He corrected the first tech’s mistakes (in all fairness the tech just wrote up an estimate but didn’t understand the applicable building codes.). Robert explained why the original solution wouldn’t work, offered multiple others (including ones that would deny Brother’s the work). Ultimately we went with a tanklesss water heater that he installed the next day. He arrived early, stayed late and got the job done when he said he would. He even loved our new puppy. I can’t say enough god things about him and Brothers.Robert’s second trip took only 5 min to install a small part. Excellent as always.
Karen Gieseker
a year ago
Josh was a true professional and did excellent work! Absolutely thrilled to have new kitchen sink piping after an old rusted pipe that was leaking and making a mess. Josh was friendly, knowledgeable, efficient, and cleaned up everything! Thanks a million!
William Pedas
9 months ago
Joshua fixed our clogged kitchen sink today. He was very knowledgeable and found a better method of unclogging sink from the outside line, instead of unclogging from the downstairs pipes. He did not want to damage the older pipes downstairs. He was very courteous and pleasant to talk to. He knows his plumbing. Jane and Bill.Daniel was very professional and fixed our water heater and explained the problem we had in detail. We appreciate what he did and will call Brothers again.Brandon E. did an outstanding job replacing water heater.Mike S. did an outstanding job installing 10yr kit on water heater and answered all my questions I had about the anode and water heater.Thanks to Laura Goebel. I was able to get the 10yr kit installed much earlier.Albert Y. did a great job of electrical inspecting on out house. The work he performed was outstanding; going beyond the repairs needed.Rick M. did an outstanding job. He hooked up our wiring without having to go threw the roof of the house and rewired our garage. He exceeded my expectations.Conner R. did a great job inspecting the plumbing in our house. The plumbing in our house was in good shape since brothers plumbing has done all the plumbing repairs in our house and we had just had a water heater installed.John I did a great inspection and found out that our furnace had a cracked heat exchanger, that would be harmful to our health.Andrew L did a very good job of replacing the furnace for us. We were very impressed on his performance and explanation of what he was going to do. The weather was getting colder and when the new furnace was installed it warmed up our house quickly and made us very happy.Thank you.Mathew B. did a great job of relocating the turn off switch to the furnace. We are able to reach it with no problem. Thanks.Conner R. did a great job of inspecting the shower plumbing and advised us of the needed pipe upgrade that we needed, so that we would not have problems later on.Joe R. did a great job of checking our water pressure in our house, which was normal. He found the water softener reduced the water pressure slightly and we were given a quote for a new water.Michael K. inspected the furnace and thermostat thoroughly and answered all the questions I asked of him. He replaced the filter that was dirty. Great job and thank you.Andrew N got the furnace operating and found that the circuit board malfunctioned, which will be replaced. Thanks Andrew.The Plumbing inspection went well and I was given all the information for any plumbing upgrades that we need.Andrew B. inspected our Electrical System in our house. He let us know that there was no major issues, but mentioned upgrades that are available to us. Thanks Andrew B.
Shelley Roth McMullen
a year ago
We had two plumbing issues pop up this morning and the tech came out within a few hours of calling, was polite, efficient, a good communicator, and charged us very fairly. Highly recommend.
Becky Schwartz
3 years ago
Robert was very professional and friendly when he came over for the estimate and when completing the work on my kitchen sink. He explained everything thoroughly so that I could understand. He gave me options that allowed me to tailor my needs and my budget. While fixing the issue, a neighbor had a shower plumbing issue after my water was turned on. Robert graciously went into their home and quickly fixed the issue. I was amazed at his continued professionalism and kindness. I will absolutely use Brother’s again as a result of my awesome experience. Thank you !
Diane Wilson
6 months ago
Excellent tech! Love the hours of this business. Not everyone works 8-5 and can just take off from work. Very professional as well
Catherine Quintana
2 years ago
The whole team from Brothers wasexcellent, from scheduling to service! Jake and Michael arrived promptly (even a little early - which the scheduling team let me know), and they were efficient, professional, and friendly. We had a few different electrical issues and they took care of all of them in one visit. They explained why each repair was needed and gave a clear estimate of the cost. We really appreciate their expertise!
John M. was punctual & professional. My wife & I were very happy with the job that did & the advice that he gave. I would highly recommend Brothers to my family or a stranger. Also, Donna who helped when I initially called, was friendly & helpful.
John Patterson
3 months ago
Fantastic experience that I have come to expect from Brothers. On time and per quotation, and guaranteed.
Nathan did a great job with our furnace, humidifier, air filtration system and A/C. Inspections, cleanings, filter replacements and repair. Definitely recommend!
Andrew Davenport
a year ago
Had a leak the evening before, requested an appointment online, got a call back 20 minutes later. They had a cancellation and got me in first thing the next morning. Ian assessed the situation, gave me a few choices, answered all of my questions, then completed all the work same day. Very satisfied
Harrel Rogers
10 months ago
Guys were very professional, on time, communicated very well, very knowledgeable. Did a lot in short period of time. Made sure everything was working properly before leaving. Will use again
Gio Toninelo
10 months ago
Michael K. was our technician. The services provided were beyond our expectation. Polite and very knowledgeable. Our furnace was back on almost immediately.
Had a list of electrical repairs needed, Jacob and Jordan took care of all of them efficiently and professionally. They advised me not to make several of my requested changes based on the structure of my house and the current wiring, and they were very helpful in talking through alternative options and their potential costs. I knew what the charges would be before they began work and am very pleased with the results.
Javier was extremely professional and informative. He took the time to educate and provide recommendations. Would 10/10 recommend using Javier and Brothers.
Great team. Great company. Great service. Will always recommend!*edit* Until they drop off the face of the earth and show you their true colors. Never heard from them again and continue to get billed for their membership bs. Prices are double everyone else so they can offer a discount to get more work done in one sitting. Just brings a ball valve from $800 to a normal $400.Almost forgot! Both of my new homeowner appointments...no call no showed. Charged a bogus $70 show fee when they couldn't do the work because they didn't bring the right tools, too.Avoid like the plague.
Don Overbagh
3 months ago
Cody did a very thorough job. Something some other companies have not done
Brothers plumbing and heating is amazing. Herb came out to inspect my furnace, he went over everything he found to be up to date. We went over pricing for a new unit and explained everything very well, straight forward and honestly. He was very professional, was very genuine and kind. I’ve never had a bad experience with brothers and will highly recommend them to everyone I know. Thank brothers !!!!!
Josh came for our plumbing inspection and was absolutelywonderful, he took care of some things he wasn't required to for us since we've had some rough times lately and it was very much appreciated. Brothers, and all their technicians that we've met have been excellent.
Updating the review. The shower handle was installed wrong so the cover could not fit against the wall. They sent someone out look at it but did not fix it. Then they quit answering calls...just drifted away leaving a shower that we could not use. They never fixed it. They never helped cover the cost to have it fixed. They just walked away which really surprised me as they presented as ethical and upstanding. You can see that from the original review below.We had 2 people out in 2 days for different services. Both of them were very professional. friendly and helpful. They did great work and cleaned up when done. They both made sure all our questions were answered. It is nice working with a local company.
Ann Shimamoto
8 months ago
Technicians were professional and courteous. Came prepared and on-time. Explained what he was doing and why and resolved our issue efficiently.
Michael was very professional and thorough. I had many plumbing issues needing repair. What started out as simple fixes turned into serious problems. He explained everything that needed to be done and did an awesome job. I will be using Brothers and hopefully Michael, on my next issue. Thank you Michael and the rest of the staff!!
Steven was amazing. I needed my garbage disposal replaced, and he provided me with my options of disposals along with features for each and their warranties. Steven even reconfigured the pipes under my sink for optimal performance for my disposal for future use. He was knowledgeable when I asked questions on how best to maintain the quality of my disposal after installation. He explained in terms that were easy for me to understand and retain. I am very satisfied with the service I received, and I would highly recommend Steven and Brothers to my friends and family for any of their plumbing needs.
Betsy Arreguin
2 years ago
I have revised my previous review based on the company making it right. It took multiple technicians and days to get our issue resolved unfortunately due to multiple issues. 3 out of the 4 techs were wonderful and helpful to the best of their ability. The first tech was arrogant and a man, would not take responsibility for his errors. In hindsight, he repaired something that was unlikely to need fixing and it did get us any cool air. He did not check to ensure the AC was working before he left, and it was obviously blowing hot air. Our bad for not monitoring closer, we have a newborn and had company visiting baby at the time and apparently placed too much trust in his ability to do his job. We prefer to not have to micromanage professions we hire but apparently that’s what was needed. He then returned unannounced the next day and made excuses for his poor work, including blaming us for having company and not wanting to “interrupt our party.” If the real issue would’ve been identified on day one, on day two we could’ve had it fixed. But it took three more trips out, and lots of confusion and frustration. The second and third techs were nice, good communicators, and respectful. Unfortunately they did not have the experience to fix our AC. The 4th tech was clearly very experienced, in addition had great customer service skills. The scheduler I spoke to multiple times was also kind, empathetic and helpful in getting scheduled quickly (stuck in the heat with a newborn for nearly a week is terrible by the way!). She listened to our concerns with the first tech and ensured she would escalate the situation. Overall, tech one was terrible which unfortunately made for a negative experience, but we would use Brothers again in the future based on how they worked with us to resolve our issue. I would specifically request Mark (tech 4) for any future work needed.
LillyKay Campbell
8 months ago
I was very please we had a puzzle with water but couldn't find the problem. But Scott took his time and he found the problem. He fixed 🙌 and I'm truly happy.
Allison Plettner
6 months ago
The company was very easy to work with and the technician was very professional. He was on time, polite and very thorough.
Meredith Lippincott
2 years ago
Jeff was super detailed, respectful and taught me so much today. Thank you. Can't wait for him to come back as well and install our new toilet seat when needed...Today 2/3/20...Milo came to service our Furnace. He was so professional...knowledgeable and guided us in the right direction for the correct purchase we need to make. I can't wait for him to come back and do the work we need done.2/24/21...Milo is an amazing technician. Calm..collective..patient and very through on is jobs he does. Ask for Milo...he will go above and beyond and gives great customer service.
Jennifer Holschuh
8 months ago
Was able to get this business to come blow out our sprinklers with just a day notice!! They were prompt, fast, and meticulous is going over all the details. Thanks so much!
Tony was great and so helpful. We finally have cool air in the house! Second time I’ve used this company for different services and will keep using them. Every tech that comes out is the best!
Water heater was installed on December 13, 2022. This company did not leave the manual and therefore my inspection failed. I do not know why they did not give it to me. Not happy right now with Brothers Heating & Electric in Denver, CO.
Technician (Paul) was extremely professional and knowledgeable. He explained everything he did. I highly recommend him. Great experience!
Brothers was able to come out the same day as my call for help with service on our thermostat that seemed to have turned off. The technician, Johnathan was great, very good about communicating what had occurred and how he fixed it. Also possible work that could be done to improve the system, without being pushy about getting that work done. We love all of our experiences with Brothers Heating and Plumbing!
As for value I felt it comparable to many give or take a few dollars. Everything else Brothers exceeded my expectations and have since we’ve been using them. This time was even more exceptional because of the two techs we had over the last week. Milo broke everything down and didn’t try to sell us anything but gave us legit options. We chose to go with a new furnace based off of those recommendations and milo gave us a few days to discuss. Appreciate the no pressure and just laying out of facts. Install day Andrew showed up and was polite and very personable. He went through everything with us from start to finish and at points I think he went above and beyond. He left our house looking like it did before he came which is impressive for the job done. Not a screw or smudge on the floor. Dude was great!! Again price wise nobody wants to drop money on a new furnace because it’s expensive but they did a 15k job for 7k. I’m not going anywhere else especially if you keep techs like Milo and Andrew!!! Price is negligible service is everything!!
Joe and Sergio were amazing!! They diagnosed the issue and replaced our shower head with no problem!! Even taught us some things about plumbing. Highly recommend and will def use again!!
Stephanie Soles
3 years ago
Tyson was right on time. He discussed solutions with me clearly and thoughtfully. He was dedicated and thorough in all the work that he did for me that day. He was respectful, making sure to keep on booties and to lay down protection for my floors, cleaning up everything before he left. He communicated with me frequently to keep me informed of his progress and when we could use the water again. He was also incredibly friendly and engaging. I greatly appreciate all the fine work he did and look forward to working with Brothers again in the future!Addendum: Gannon came out to inspect my air conditioning unit. He was incredibly professional and patient with my questions. He took the time to explain to me what he was doing and why. I really appreciate his time and friendliness. Once again Brothers delivers fantastic service that I will be happy to use in the future.
They installed a Honeywell Home thermostat. They charge a reasonable fee to install but charged us 500.00 for the simple thermostat that sells at Home Depot for 137.00. When I called to ask why they charged so much they said a manager would get right back to us. He has not called and we have used them before, they are high priced but this was ridiculous. we will not use them again. Check the cost of the parts before you let them do the service.
An excellent experience from start to finish. We needed a water heater replaced and conditioner removed. Everyone was friendly, professional and effective. Excellent communication and follow-up. Daniel, the technician, was excellent!! He made sure we understood what he was going to do, made certain that he answered all questions and was meticulous in covering the floors and protecting our home. We are really happy with the high quality work. Highly recommend this company!We have now just had our third project completed with Brothers. In addition to the water heater, they have done outdoor electrical work and most recently worked on our outdoor sprinkler system. Their communication is consistently excellent and the interactions with all employees from telephone to individuals on-site is consistently impressive. They have all been friendly, knowledgeable, professional and listen carefully before offering solutions or proceeding. I highly recommend this company based on our experiences!.
Katherine Gowdey
a year ago
Jonathon did an excellent job winterizing our swamp cooler! He couldn't have been nicer and was very understanding with my puppy who gets very excited with new faces :). He and his teammate were on time, efficient and extremely helpful. I highlight recommend Brothers and will continue to use them in future!
We were told by one technician that there was a crack in the heat exchanger of our furnace, which we accepted. We ordered a replacement furnace and when the second technician arrive to install, he decided to reexamine the furnace, and determined that the heat exchanger was intact after all, and the furnace did not need replacing. He saved us $8,000.00. Very pleased!
Our technician Joe was phenomenal. He did a great job and a beautiful install of our new system. I’m leaving him a great review as he was awesome to work with. I would like to say we did have trouble with their head office Communication wise and did not get any sort of quote until the day of when Joe came.
Doug Stephens
10 months ago
We had a sewer backup and Brothers was available to help within 2 hrs. Conner R was great. Very personable and fixed the problem quickly.
Diana Luplow
3 months ago
Justin did a great job! Thorough, informative, and professional
Robert Lantis
2 years ago
Richard was my service tech assigned to evaluate a leaking water heater. The leak was sufficient enough that Richard quickly determined a new water heater was necessary. Richard was thorough in his work and conscience in laying down protective mats for my flooring. I sincerely appreciate his work experience and ethics. I heartily recommend Richard for future work needs. Another reason why I use Brothers for my house repairs and upgrades.
Hunter Ansley
8 months ago
They were awesome! Adrian was quick, on time, nice, and professional. Would highly recommend. He did great work.
Jason Hutkay
8 months ago
Was great communication. Ian was very good with customer service. Made sure to communicate everything that needed to be done and upfront on cost.
Connie Epson
6 months ago
Brothers techs are always professional and personable. I have used Brothers exclusively for over 10 years and have no interest in using anyone else.
Ron from Brothers Plumbing came out today to fix my boiler heating system. He arrived on time and was able to troubleshoot the problem quickly and made the repair in a short amount of time. I appreciated his professional attitude and expertise in getting my heat back on again! I had a very pleasant first experience with Brothers and plan to call them if I have need for their services again.
Garrison Vandine
2 years ago
Jeff and Andre were both friendly, knowledgeable, timely, and professional. They were able to quickly identify the issue with my furnace and make the necessary repairs the same day. Brothers Plumbing, Heating, and Electric were able to make it out to my house with just two days notice, unlike the other companies that I called. Be aware that you will be for this promptness though. They are significantly more expensive than their competition, but I will gladly pay the premium since they do offer premium service.
Great service from a knowledgeable technician Jeff. No overselling, lots of good detailed info about the repair and replace options. Came next day. Will use them for all our HVAC needs.
David micklich
2 years ago
They fixed the clogged drain under my kitchen sink. He was very prompt. He finished his previous appointment early and was able to come to my house and fix the drain a few hours early which was great! He was very professional, performed his task very well and gave good advice for the future. I would recommend that you use them anytime
Brothers Plumbing came out to winterize my sprinkler system. The technician, Ian, was very knowledgeable and professional! I will definitely be calling them in the future!
Chris Chrisman
a month ago
Great guy. Doesn’t want to charge you a thousand dollars to fix something.
Lindsay Laughery
3 years ago
I had a great experience with Brothers. I already had a maintenance appointment scheduled for a couple weeks out when my furnace went out. They arrived within 3 hours of my call and fixed the issue. They were courteous and up front. I will recommend their services and use them again in the future.
Patrick Carlson
a year ago
Woke up this morning to no heat. Called Brothers and Kim answered the phone. She was very polite and listen as I described my problem. She showed concern for my issue and got me an appointment right away. Mark the Technician arrived on time and was very polite. Mark took the time to listen as I described the issue. I was thinking it was the Gas valve. He took the time to look at the issue his self and determined it was not the Gas valve. He took the time to explain to me what the issue was and his diagnosis was correct. Saved me money. Will definitely use Brother again.
Fantastic service. This is something everyone dreads calling the plumber or hvac guys. This is the second time we've used thier services. The first time my wife and I were due at the hospital in 2 and a half hours to be induced with our first child. A pipe burst in our basement and brothers arranged a way to meet with my mother while we went to the hospital. Fast forward 3 and a half years mid summer monsoon and our furnace blower motor seizes. It took 24 hours considering it was a weekend but they came and rescued us again! Wont use any one else and will have them back soon to repair the system that showed ware during thier repairs!
Andrew,Was genuinely nice to work with and answered all my questions. He checked the furnace and said my issue with the furnace blower not working is because the AC condenser had a lot of dirt a lint from trees and dirt outside. He cleaned the AC unit and checked to make sure everything was working. He did let me know what I can do in the future to prevent the AC unit from getting dirty. He said use fin soap and let it soak and then rinse it off and don't touch the fins they can be damaged easily.
Jeremy with Brothers Plumbing, Heating and Electric did a wonderful job fixing our furnace which we had purchased from them almost 4 years earlier. I had Brothers come out months ago to fix the problem, but like an automobile, it wasn’t being problematic at that moment, so everything was found to be in working order. When we called this time to schedule an appointment, they squeezed us in on the same day! Jeremy arrived on time and I explained in detail the specific issues we were having with the furnace and the thermostat. Thankfully, this time, it wasn’t doing what it was supposed to do and he knew something was wrong! After investigating the situation, he thought that replacing two components should resolve the problem. He drove down to Denver to get them and brought them back that same afternoon to install them. Now our furnace is working perfectly! Thank you so much!Four weeks after getting our furnace fixed by Jeremy (who worked diligently and did a great job!), the furnace once again began to have the same issues as before. Mark was on time and listened carefully as I once again explained the list of ongoing problems. Thankfully, the furnace acted up as soon as he arrived (which rarely happens on cue as the issues occur daily, but intermittently). Mark stayed for almost two hours to try to figure out what was happening and explained in detail everything he was doing to try to assess what was causing the problem. He was extremely knowledgeable, friendly, and helpful!
I have now had Jeff at my residence 3 times in just a matter of weeks. He initially came out to perform a whole house plumbing check, and found my kitchen faucet leaking. He wrote a quote to have that replaced along with a new disposal as it was at the end of its life and making noise. He wrote another quote for toilet removals and new installations at my request. Another quote was for a new water heater that is functional, but years past its expected end of life. I requested Jeff to come back out for the kitchen faucet and disposal replacement which he completed quickly and cleanly, and they both work great! I made another appoint requesting him for new toilet installations which he completed today. He was extremely efficient and professional, as in previous appointments. I will be requesting him in the near future to get the water heater replaced. Love Brothers and all of the staff and technicians. Everyone is helpful and wonderful to work with!
Milo showed up , confirmed the service I requested and then diagnosed my swamp cooler. Came back and gave me multiple options and thoroughly explained each options pros and cons! What a great experience! So glad i found Brothers and Milo saved me money and did the work perfectly! I hope to see him again at fall.
Herb, from Brothers Plumbing, Heating and Electric, was awesome to work with. He taught me more than I can remember about my furnace and HVAC system. He explained everything clearly and in simple terms. Then he provided me with a full report and fixed the required parts immediately. Thank you to Herb and Brothers for excellent work.
Richard did a great job explaining the work, and handling my broken valve quickly with minimal impact to my day.
Mark was extremely knowledgeable and professional. He went out of his way to advise on recommendations for maintenance and cleaning. Brothers was responsive to my quote request and was able to get Mark out to our house within two weeks.
Jeff came out to give me an estimate on a new furnace. He was punctual, friendly, professional, and very knowledgable. He spent about 30 minutes walking the house and presented me with several options. The price was less than the other quote I obtained. I will be using Brother's for my new furnace.
Kal was very professional and thorough with the inspection of our electrical system that had been exposed to a water leak. I was very pleased with Kal and his willingness to find any potential electrical problems.Bob Cheline
carolyn olsen
2 years ago
I was impressed with the knowledge and professional quality I received with Richard P. at Brothers Plumbing, Heating, & Electric. The speed at which he diagnosed and proposed a solution for a hidden leak behind a kitchen cabinet convinced me to immediately consider his reasonable bid. He then efficiently completed the repair by bypassing and rerouting the leaking kitchen drain though the cabinet floor and then into an existing operational drain in the crawlspace. His confidence and seasoned experience has convinced me to give him my future business. I would definitely recommend him to anyone needing home plumbing repairs.
Andy Urquhart
3 years ago
Second time we have used them; extremely satisfied with our experiences. Highly qualified and very professional. Josh was our plumbing expert this time and he was beyond great, he explained everything very well and did a wonderful job. Even cleaned up when we told him it was not an issue. Five stars and we will be back!
John Reinholdt
a year ago
We had a boiler go down in one of our apartment buildings and Brother's was the only ones that could get out there on the same day. They stayed late and got the job finished for us. Jared did a great job and we are very appreciative of them being so timely and getting our tenants heat back on the same day!Thank youJohn from The Trinity Team
Liz Fitzgerald
2 years ago
Our technician Andy was amazing!! He was very professional and knowledgeable. He was also very thorough and explained in detail what we needed to know. He was also a happy and friendly person, which is always nice. We will definitely call Brothers again for future needs.
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2 months ago
A light sprinkle and they want to reschedule for another month. Wow. Will never use them again. Poor service…
Jacob came by to give me an estimate for replacing kitchen lights. He also looked at the fixtures I had bought and explained why they were not a good fit for my kitchen. He explained what kind of fixtures would be best for the kitchen ceiling and its height. As soon as I get the kind of lights he recommended I will definitely be calling him back for the installation
Javier was knowledgeable and very professional in the troubleshooting and repair of a tricky wiring issue with my heating system. Highly recommend.
We've relied on Brothers for nearly 20 years now. Our 25 year old furnace finally failed and this experience is another example of why we call Brothers. Andy installed our system today and could not have been more professional, pleasant, friendly, and informative. EVERYTHING was explained super clearly (as we're used to with Brothers) and Andy's work is pretty to look at - he takes great pride in what he does and it shows.I don't want to gush too much as it always hurts financially to replace HVAC systems. But, if you're going to spend the $$$$ you want to feel like you've invested well. Thank you Brothers and a special thank you to Andy.
Kristin and Mark Goldsberry
a year ago
Michael was prompt and very polite. Talked me through what he was doing and explained why he was doing it. He explained what potentially happened to cause my issue. Waited a full 15 minutes to make sure things were up and running again before he finished.
I had trouble getting ahold of any other business to come help with my mainline drain in my basement. Brothers was fast to connect, schedule and show up. Price seemed fair and Connor, my service technician, was awesome. Knowledgable, helpful, and super easy to talk to and work with.
Steven Benoit
2 years ago
I normally don't do reviews, but for this I must pay it forward. I just needed my shower valve repaired after I broke the handle off it today, no problem right, well Richard and Ian were dispatched to my house when I called to set the appointment, really, when does that ever happen. So, I leave work and meet them at my house all is good with shower easy fix and upgrade, based off Richard's recommendation. We'll, on the way out I had Richard check my stove connection that I did myself, just to be sure, Richard didnt find a leak at the connection I did but he did find one behind the work I did and several other possible issues and some faulty craftsmanship from the previous owner which was incredibly dangerous to my health and safety of my family. Richard wrote up an estimate and is returning tomorrow to redo all the gas lines in entire home, again, next day service for this size and cost is amazing, way to go, Brothers and to Richard and Ian Thank You
clay chandler
6 months ago
Technician was polite, on-time, knowledgeable and was a pleasure to work with. Highly recommend this individual and business.
Mark came out to give us a quote for replacing our HVAC system and was kind and thoughtful and very helpful in explaining all aspects to me. He also helped me chase down trash cans that were blowing away.Javier came out to do an electrical inspection for us and was prompt, kind, and helpful! He answered all of my questions and was very thorough. He provided a detailed and itemized list of everything we discussed, along with options for pricing to fix our issues.Jeff and his apprentice came to do a furnace inspection. They were both very respectful and courteous. They helped me understand my options moving forward.
Our smoke detectors were old and needed to be replaced. A quick google search for such a service led me to call Brothers because of their long list of quality ratings, and was answered immediately. Byron W was the tech sent to do the job. He performed the job professionally while explaining everything clearly and concisely. Will definitely use them again for their other services.
Jeff and Santiago were excellent! Very patient and professional. They answered all my questions, and even showed me first hand the goods, and bads of my system. So grateful for there work!
Sterling Apthorp
2 weeks ago
Jayson replaced thermostat on my new hot water heater
Mile high Ktm
10 months ago
The fact this joke of a company is still in business is amazing to me. I guess thousands of fake reviews help. I would not normally waste my time writing a complaint about a company over $79. But I am making an exception based on my experience with Brothers general manager. I had a service technician to my home for an a/c problem that seemed obvious. Their service technician did not do anything in my home and spent about a half hour outside. He determined we had a leak then gave us four ridiculously overpriced options. I immediately made an appointment with another company. I contacted Brothers general manager and explained the difference in effort between the technicians. He sided with his technicians lack of effort. Then in a condescending tone accused me of threatening him to go on social media over $79. I thought he would just hear what I had to say and make an educated decision regarding the cost of the service call. I learned quickly that lack of effort starts at the top of Brothers. So much for the Customer is always right at Brothers. Every price I was quoted was 30-300% higher on all services. Beware they obviously care more about pawning overpriced services than making an effort. If you don't believe me look at their YELP rating and reviews. They tell the truth.100% Satisfaction Guaranteed Or You Don't Pay In 1980, Brothers Plumbing, - This is a quote from their advertising. But I had to contest the charge through my credit card. No guarantee from Brothers.
Fred and Paul helped me with the whole-house humidifier, and the AC system. The guys were courteous, fast and efficient. They fixed the problem, replaced the water panel, and AC filter and everything in minutes. I use Brother's for everything!
The good: once we finally got a technician to our home, he was fantastic - cheerful, helpful, did good work.The bad: They cancelled the appointment 3 times and finally showed up by duress for the 4th appointment. One of the 3 'cancellations' they called ahead. The other two they just didn't show up. Each time we called, they answered the phone with 'how can we make you smile' but when we told them how they could make us smile - by honoring their commitment, they assured us that they have to prioritize their 'customers of 30 years' over their 'new customers.'I prefer a company that simply honors their word and when they cannot keep their word, they apologize and make up for it.My wife called the owner to complain after 1 cancel and 2 no shows and he called back and left an incredibly gruff and rude message for her. I called him telling him I didn't appreciate his approach and he doubled down on how little we mean to him and how he must 'prioritize his 30 year customers over us' as if he has SO many 30 year customers. Come on. It isn't a dichotomy between those two populations.So, 1 star.If they had apologized each time they cancelled/no showed, it would be 3 or even 4 stars. I have no problem with a business simply calling and saying, 'we're so sorry, we're overbooked' or 'we're very sorry, other customers had emergencies, we'll make it up to you.' But to cancel or ignore appointments and then double down against a customer? Not good.
Laverne Dell
3 months ago
Was very impressed with the service we received. Also how soon we got scheduled.
Meike Babel Tennis
a year ago
My furnace quit working over night and I immediately called Brothers when I woke up and got an appointment the very same day a few hours later. Mark was awesome and made me aware that some of the work would still be covered under my warranty (which would have run out the next month!). He went to get the needed piece and fixed the furnace. I'm in the homeowner's club so paid exactly $0! If you have issues, call Brothers, they are my go-to and I'm so happy I found a reliable, quick, courteous company that gets the work done without trying to sell you anything you don't need!
James Maroney
11 months ago
John was able to answer all my questions and provide guidance on how I can move forward with my outdoor fire pit install. Provided an estimate and multiple options for accomplishing the job.
Jessica Forsyth
a year ago
Andre at Brothers was extremely knowledgeable, walked us through what he was going to do and showed the parts being cleaned. We will ben calling them for all our servicing needs and we highly recommend you do the same.
Thank you!
Jared Polster
6 months ago
Justin was great! Very helpful and knowledgeable. He was on time and helped a lot.
Jessica Ketcham
3 years ago
Ron S was very professional. He was able to get my heat back on quickly and gave great advice on the care and Maintenance of our existing system. He was super knowledgeable and was able to troubleshoot the issues. He provided real actionable advice for our current system. Also provided a quote for replacement if needed. I would highly recommend this company!
carolyn watson
a year ago
I had two different services [plumbing evaluation and Heating maintenance} on two different days. Both times, the provider was on time and very professional. Items were explained to me and all my questions were answered. I have been completely satisfied with the level of service from Brothers.
Do not use Brothers Plumbing. Total rip off quote. They quoted me on a furnace repair at 5X mark up from what it cost the last time I had it done a few years back. They quoted me on the part that needed replacement (that costs less than $50 in store) at $1000! Total scam. In total they wanted to charge me $1200 for the job when the last time I had this repair done it cost me $250
Our shower stopped being reliable on its temperature. Johnny was there and ready to repair it within 24 hours (it wasn’t an emergency). Johnny was highly professional and friendly (he even had treats for my dogs!). He was able to identify the issue and repaired it quickly. I love working with Brother’s because everyone they send out it professional, highly qualified and friendly.Brent did a great job of inspecting the plumbing throughout my house and taking care of some drains that were slow. He also increased the water pressure in our house to allow us to have some pressure on our top floor where the showers are. YEAH!Another year, another great inspection. Greg discovered an issue that should have been caught during the final build inspection or the house inspection prior to me purchasing the house. He thoroughly documented that issue so that I can go to the builder and have the issue corrected by them.
These guys were great! Robert came on time, was super friendly and did a great job with his helper. We had some issues that came up as we were working on a master bathroom remodel and he helped me make decisions, was super honest and helpful. My new go-to plumbers!! On a Saturday too with no additional cost. Big shout-out to the office too! They were helpful, communicated well, and kept us informed. Thanks guys for a GREAT experience.
Patricia Rucker
8 months ago
Nick was excellent explaining the fan/light he installed in our bathroom. Pleasant and professional. My gift that day.
Dianne Faust
5 months ago
I've used Brothers plumbing several times and all of the technicians have been very professional and knowledgeable about their professions whether it's been plumbing, or heating and cooling. Very happy with the service and comfortable with a job well done.
We had a plumbing emergency and Brothers Plumbing sent someone out to do the repair the very next day Jeff was professional courteous and had the repair done in no time. We couldn't be happier.
William Posey
2 years ago
Herb came out and was very professional and friendly. He listened to me regarding my concerns and then did a thorough check to see if my HVAC system needing cleaning. He told me that everything looked good and showed me pictures. I will absolutely use Brothers again when needed.
Diane Lubbert
4 months ago
Paul was on time, very professional & explained everything in detail. He seemed really knowledgeable.
Erik & Charis Babcock
2 years ago
We have used Brother's Plumbing for sprinkler start up and shut down several times in the past. This year, for probably the 3rd or 4th season, we called at the end of May to schedule sprinkler start up. Brother's will only warranty their sprinkler shut down work if they also start up. Because of that, we decided to try and stick with them again. Labor shortages meant that they couldn't get anyone out to our home until the end of June, a month later. We understood that and agreed to wait.The day before they were supposed to show (after a month of waiting already), I received a voicemail saying that their tech wasn't available and they needed to reschedule. I called back and said we'd be happy to work with them, within reason. Their first offer was the second week of July, which was, of course, not acceptable. They put me on hold several times. I waited on the line for about 10 minutes while they talked amongst themselves, trying to work out the schedule. When they got back on, they said could still do the original time scheduled the next day.The next day, they were a no call, no show. When we called to find out where they were, they said they never had us on the books with an appointment in the first place. Ridiculous.I called and asked for our case to be escalated to a supervisor. I was told we'd get a call back. I also emailed them. To this day, not a word. I recognize that they're probably dealing with a combination of a short labor force and a lack of good processes due to both a labor shortage and rapid growth. Either way, they've lost this customer for life and I won't ever recommend them. All they needed to do was reach out to apologize and try to make things right. They've not bothered to do so.
Helen Condron
2 months ago
Perfect, professional, priced fairly. Awesome with customer service issues. Responded quickly and efficiently. Best ever. Current response to roof heater cords not working. He checked the control boxes (2) inside house and determined batteries not working. Replaced with our batteries and updated temperatures etc. Working - but NO HE DID NOT STOP THERE - got ladder and went up on roof - took pictures to show us - that the GIF boxes were no working and had to be replaced - as units just put in this year and under warranty - replaced both GIF boxes and used zip ties to hold to covers in place - as wind is so strong on roof - from wind opening again and allowing boxes to be damaged. NOW THAT IS ABOVE AND BEYOND SERVICE - but that is what each and EVERY TECHNICIAN for Brothers Plumbing, Heating and Electric have done here at the Condron Home. We are so blessed to have such a company and employees (in the office and in the field) that really care about the safety of this elderly couple. Thank you so much for being there for us. Love all of you. Have a special Thanksgiving - as we are truly thankful for Brothers Plumbing, Heating, and Electric - Denver.
Michael Jarrett
a year ago
Jeff and his assistant Sergio did a great job. They were very professional and meticulous. I am pleased with the result.
Kirsten Butler
a year ago
John and Byron were so helpful in getting our little vet hospital back up and running! We had a major fuse blow and they worked around our business hours (and theirs) to help get us back to business. It's obvious that they truly cared about myself as a client and the work they were doing. I will not be using another electic company going forward!
Denise Morris
5 years ago
David S. Arrived in a very timely manner. His appearance was neat and clean.He was also very polite and courteous as he pulled on his protective overshoes to help keep our carpets clean. His work was completed in an extremely quick and professional manner. He was very patient as he explained all that was involved with our furnace tune up. The cost for the tune up was very reasonable and the overall quality of work was excellent. The office personnel were very polite and courteous as well and booking an appointment was quick and easy. Mine was a great experience from an outstanding company.
Deborah Bergstrom
a year ago
Ian from Brothers Heating and Electric did a home inspection of all my plumbing. Thanks to his expertise my water pressure has been restored to normal levels and everything is now up to code. He was polite, friendly and very knowledgeable. I was impressed by his attention to detail and will definitely request him again for any future plumbing needs.
Brothers (particularly Ron S) was incredibly customer-focused. They were able to accommodate our schedule, provided on-time updates, and helped solve our issue. Thanks, Ron!!
Austin came to my home to repair a plumbing leak. He was knowledgeable, and quick to diagnose the issue, provide a quick quote and worked hard to fix the issue in an afternoon. Great experience!
Ryan was fast, knowledgeable and nice. Very pleased.
LEONARD mayo
10 months ago
Andrew was on time and was finished checking my furnace in a timely manner and let me know that my furnace was in good shape for it's age he was pleasent letting me know there was no problems I like all the services I get with Brothers have been with your company over 30 years my wife started with you before she passed and I'm staying with youLeonard Mayo
Everything was completed promptly. He was on time. Walked me through what he did. Confirmed the days and times I wanted the sprinkler system to go off.
Oscar Sanchez
2 years ago
I had Technician Andrew come to my place to check on furnace for my heating system at home. He was very professional, timely and explained everything in detail. He gave me options for repair vs replacements which helped in my decision process.I also joined their “club membership” which includes waived fees for visits or inspections and includes yearly checks and maintenance of ac as well as furnace.Great service.Oscar.
Mark did a wonderful job at explaining everything. He took his time and was very patient as I run a child care out of my home.James installed the new furnace he too was also very professional. Also the gentleman that delivered the new furnace helped and was nice.
Andy Livadariu
2 months ago
They tried to overcharge for the service, both the initial estimate and the cost of the work. Untrustworthy. Crooks.
Michele Doherty
2 years ago
From the first time I called, everyone was friendly and helpful. Pricing was reasonable for a service call then Brandon gave me options for a replacement water heater. He explained everything and let me make a choice without pressure. He worked steadily, despite my dog's intermittent barking, and showed us how each part works. I recommend Brother's.
Kaitlyn Frydenlund
4 years ago
I've had a number of techs out from Brothers before, but this was the first time Jeff has been at my home. He was out for my annual inspection on my furnace. He was very kind, professional and informative. Jeff wore the protective shoe covers in my home, which I really appreciated. He recommended some preventative work to be done on my furnace, which I will be having him complete so that I don't have any trouble this winter! As always, my experience with Brothers was great! They hire some great people who love what they do!
Kristen Teague
4 months ago
As always Brothers is awesome and so glad to have back since the last time in 2018. #hotwaterlove
I had a furnace inspection a few days ago. Arturo was courteous and professional. He explained everything he was doing. I am very satisfied with the service Arturo provided.
Murphy's law: anything that can go wrong, will; especially on a Sunday when you get charged a higher service fee. Our furnace is on the older side and decided to have a senior moment. I contacted Brother's and they were able to squeeze us in (thank god) on a busy, snowy Sunday. Our technician Ron arrived earlier than our scheduled time and was able to quickly diagnosis the problem. Luckily it was a small issue and our heat was promptly restored. The service fee ($89) was also very reasonable for last minute on Sunday afternoon. We are very pleased and very grateful for the amazing service we received!
Chelsea Fredell
2 years ago
Only call them if money doesn't matter to you at all!!! I called to have a shower drain cleaned out. They told me the visit to assess would be $59, I had a $30 coupon (which I told the girl on the phone) from the mail and thought... no big deal. He came, stated I had a very minor clog and the charge would be $360. WHAT??? For the record, that's the visit fee and then $300 for maximum 30 minutes of assistance. I said no thank you and said I would just pay the visit fee and I told them I had the coupon on booking. He said that the visit fee wasn't covered by my coupon. Awesome! So I'm out $60 bucks to have some guy come into my house and say that he is going to charge me $600 an hour to run a snake to clear the P trap. It's 1/3 cost to just buy the equipment to do it. Don't waste your time and your money, there are WAY more reasonable plumbers out there.
My first Experience with this company. Robert is polite helpful and knowledgeable. He arrived here on time, took no shortcuts, and is very good at explaining things. I am confident I made the right decision choosing Brothers Plumbing Heating and Electric. I am thankful for Roberts expert advice that will help to improve my experience with the central air conditioner and extend the life of my unit.Years later, enjoying Brothers plumbing heating and Electric thankful this time for Connor’s expert knowledge and advise regarding our water pressure and plumbing. Still a satisfied club member.
Andrew was prompt, organized, courteous and thorough. He did an amazing job removing our 24 year old furnace and AC and replacing them with new units. We are 100% satisfied and recommend him without reservation.
Joe came to do the irrigation blowout this morning! He worked quickly and efficiently and was very thorough! He answered my questions and was great to work with! I have been a Brothers Plumbing customer for a long time and you guys always do a wonderful job for me from small fixes to the more complex! Thank you!!
Fantastic. He took the time to educated us on heating and cooling system--both advantages and dangers. He spent 3 hours showing husband all the details and what age had done to our furnace and why he could not take a chance to service it because it might bring carbon dioxide and could not face that. We learned that it was important to replace both furnace and air conditioner since they were 16 years old and there were cracks and rust. We appreciated his time.Furnace and Air Conditioner were installed today. Again, they came right on time. Worked until job was finished. Friendly, did not bother my own home business. Friendly and very thorough. Showed us how to operate everything and gave us good advise. I recommend them highly.The job was almost perfect with one exception: forgot to reconnect water heater when gas was turned off. We called and they came out right away. We are so satisfied with the professionalism in this company. They recognized their responsibility to the clients and are happy to help and in any problems.
Mark was outstanding! I was lacking trust in my new furnace due to its intermittent performance. Mark was very thorough and explained everything he found and did. Ultimately my unit will be replaced under warranty tomorrow. Thanks to Mark I have renewed confidence that I made the right choice in selecting Brothers and that when my new furnace is installed tomorrow I will be able to trust that it will function as expected.
Shamus Saunders
3 years ago
Blocking sidewalk while I was trying to walk my dog, then rude when I point out they're blocking sidewalk. I either have to walk in the street or go near their COVID. UGH
I upgraded the house with a tankless water heater, water filter, and water monitoring. While the work went longer than first thought, Michael was always communicating, professional, and answered my questions as they came. Joe helped with some of the work, and was equally friendly and knowledgeable about the installations. While not the cheapest, I trust Brothers to get a job done right and adhere to code, as well as stand by their warranties. I've had every major appliance replaced by them in the last decade, and everything has worked without trouble or complaint. Thank you for the serivce!
I had called them to get a quote for some electrical work that my normal place I use(Which had cancelled on me 3 times for an appointment I scheduled over a month ago), stated I needed to replace my circuit breaker because of some outlets and light switch that stopped working. Jacob was helpful in looking at what was going on and tested everything multiple times. He figured out that there was a wiring problem with the light in the guestroom. He fixed it and I was able to have power/light again. I would definitely use them again in the future.
Brothers was beyond amazing! Jarred and David went out of their way to explain everything, make sure I got the correct system, and I was heard! I will only ever use them and will recommend them to everyone. They really are an exceptional business and as a smallBusiness owner myself they taught me a thing or two about great customer service and support! Thank you guys!
Connor was excellent. Very professional and thorough. Always happy with Brothers' Plumbing team and the work they do.
Milo was great! Very professional and made the whole process easy. Exceeded every expectation I had and my system is back up and working same day. If they have more technicians like Milo I will be a customer for life.
Dwayne Chavez
2 years ago
Joe did the work at our house with a high attention to detail. He was honest when he had to deliver us some bad news, he showed compassion and the offer his guarantee that the work was going to be done correctly. 6/4/2021-
Jeremy was awsome,friendly hi attention to detail. He did a great job 👏
Dorie Valleen
2 years ago
I had a few gas leaks and excel shut off my gas. They fixed it and put everything back where it belongs. Scott and Doug were very knowledgeable and pleasant to have in my house. I feel safe knowing that my problem was fixed. My dogs even enjoyed them! My gas fireplace works and it hasn’t worked for a long time. So glad that everything works. I would definitely use them again.
Paul was wonderful. Very thorough furnace inspection. Great at answering all my questions. Solved some issues to make it all work better. Very pleased. Thanks!
We had a complicated hot water heater situation that Michael B was working on….challenging and difficult…he did exceptionally well. We had Steven B. Finish up. Everyone involved in this business was highly professional. Communication was outstanding!
Lindsey Harrison
5 months ago
Very professional and courteous service. Explained everything thoroughly. Would recommend!
We've had great service with this company for a plumbing issue and HVAC maintenance/service. Both technicians were on time, friendly, gave us good advice, and fixed the problems quickly. I was very happy with their service as well as how the company kept in contact with us through email, text and phone calls. When one of the appointment times needed to be changed by the company the office was quick to call and ask if I was fine with the changes, and the office called each time to let me know the technician would be at the house within 30 minutes. The texts included the technician's name and picture so I would know who was on the way. Yesterday, Daniel, wore his face covering the entire time and did not have any issues with social distancing. We felt very comfortable with needing someone to help with maintenance during this crazy time. Thank you!
Ryan cleared out our main sewer line, thought we had fixed our basement flooding. Two weeks later it was backed up again, Ryan came out again, and looks like the backup is fixed now. I really appreciate the guarantee on work, and Ryan was professional the whole time. Highly Recommend.Update! Milo came out and got our AC running like new again. Top talent tech showed me how the ac system works and what to look out for to avoid our big issue he was fixing now. Highly recommend 👍
Valentina Lopez
2 years ago
This company has always been amazing, we have used them in the past for heating issue & now for a leak we had. Showed up on-time was very professional and friendly. Didn’t take him long to find the problem and fixed it in a timely manner. Also would like to say the office assistant Gaby is very friendly and so professional on the phone. Thank you guys again.The Lopez Family :)
Mike Liebendorfer
2 years ago
Brother's Plumbing once again exceeded our expectations!! Jonny was very kind and professional and got our new hot water heater installed within hours of arriving. Wasn't even expecting that we would have an install today, but he was able to do the complete job due to having a fully stocked service truck with everything he needed. Thanks again!!!
Repair staff was on time and provided a clear explanation of problem and options. He made recommendations for regular things I could do to forestall additional problems. Cleaned up area where he was working. Brothers' staff are great. He responded to additional questions I had about the air conditioning unit and provided a quote. I am very pleased with this and previous services provided by Brothers. They take time to answer questions.
A S (BlackWolf)
3 years ago
I've been using Brother's for my plumbing issues for years. So when my furnace was giving me issues, I felt very confident in calling them. As always, the person showed up quickly, was professional and knowledgeable, and truly seemed to care. He made sure that we knew what the issues were, and explained everything thoroughly. I feel confident that the work will be done well.
They did a good job. Very happy until I received the bill! I called and quoted between $60-$70. As I said, they did good as to this point my kitchen has not yet flooded!The reason they were called is because we purchased a new dish washer and the installer mentioned a loose coupling. He recommended hiring a plumber to correct the problem preventing the potential flooding disaster!We did as recommended. The plumber, as I observed, did no work. Rather, he supervised an apprentice or helper of some kind. They were pleasant, conversational, and seemed to get great joy in wearing their little cloth booties. (Joke) They impressed me enough that I gave them a $40 tip!!!And now the complaint. When I received a record of the billing on my iPad, the bill far exceeded the $60-$70…it was $304!!! WOW, what a surprise. When I called their office they said the $67 was a “show up” fee. I gave them a $40 tip and they ripped me! $304 for an apprentice! Really?This bill has to be adjusted accordingly.
Alexis Drennan
2 years ago
We've been really pleased with Brothers! We had plumbers and an HVAC specialist out so far and we love the communication and friendliness of the staff. The work is done in a timely manner and they take the time to explain any issues. We recommend!
Brandon Young
2 years ago
We had a water shut off knob break while doing remodeling and called out Brothers. They were able to schedule us quickly, and the guy they sent (Josh) was very professional, polite and did a great job. Would happily recommend him and brothers again. Thanks!
come to certify location of water leak for insurance company-everything went fine
luxury noise (Paul Noise)
a year ago
I had to deal with an electrical issue, and while it took a minute to get things right, Javier and team made a point of getting my problem solved. I had some specialized issues and once Javier was on site to address a previous repair, he quickly identified the most economical and effective strategy for resolving my issue- and it appears to have been resolved here a week later. THANK YOU JAVIER and thank you Brothers- you've kept a repeat customer once again :)
Dramane Diabate
2 years ago
Johnny has done an outstanding job. He installed a new water heater after he discussed all the options available to me. The installation is top notch with incredible attention to every detail. Johnny was also very courteous and very kind to my dogs.
The techs were helpful and kind. Very knowledgeable too!
Nicholas Villanueva
2 years ago
Do not use this company for your sprinkler servicing. They came out for an estimate. They charged us $2000 for repairs and two weeks later the sprinkler system failed again. When I called, they said they were booked one month out. If they truly stand behind their quality of work, then they should send someone out much sooner than that. Moreover, when I said this to the receptionist who did the scheduling, she said something like ok, goodbye and ended the call. UPDATE: On July 3 I received a response stating the trust this has been resolved. It has not. Today is July 6, and the technician who was scheduled to come out did not show up. This company completely unreliable after they receive your payment.
Explained each step and outlined options along the way. No hidden charges or anything, very upfront about getting good service at a reasonable price. Conscientious and conscious of taking pandemic precautions and being careful to not make a mess, cleaning up the inevitable debris from the job when done. Would recommend to others and will likely use again.
Russell Hofmeister
a year ago
Do not use! Brother’s electricians kicked trash out of their vehicle onto the curb and wouldn’t have picked it up unless I said something, they failed to pull permits for work. They installed a water softner in a location that does not meet code. They are unresponsive, over priced and clearly not knowledgeable. Do yourself a favor and go with ANYONE else. 1out of 5 stars is too generous
Andre came out to take a look at my evaporative cooler that wasn’t blowing cold. He was polite and quick to give me the rundown on what was broken, even offering money saving suggestions all while keeping the actual function of my cooler in mind. If I need quick service for plumbing or air, I would definitely consider Brothers again.
Gina Famularo
7 months ago
Gannon was so polite, efficient and competent. He went the extra mile by helping shovel out the driveway after an unexpectedly strong snowstorm.
I appreciate his professionalism.
This company is great. From the moment we called for an appointment to the second they left later that afternoon. Everyone was very friendly, professional and did an amazing job. The notifications about arrival time and the picture of the professional is very appreciative. Scott and Drake did an awesome job. Thank you so much for taking great care of us. We recommend Brothers Plumbing and will use them again. Thank you for everything.
Kim Heinemann
4 years ago
First time using Brothers and they were awesome! Josh was my technician and he arrived on time, was very friendly and extremely professional. He replaced our garbage disposal in record time and gave great advice on how to maintain it.Will absolutely use Brothers for all my pluming needs in the future.
They were early (as per their usual). Very friendly and efficient.
Brothers came back today for the eclectic inspection that is provided with my service agreement. I wasn't pressured to purchase anything, yet was informed of multiple potential services and upgrades. Nick and Rick were pleasant and professional and answered all of my questions.We came home last night to a broken furnace and called Brothers who quickly made an appointment for us this morning. Troy arrived and diagnosed our problem within 10 minutes. He replaced the part and was finished within 45 minutes of his arrival. Troy was efficient, quick, providing wonderful customer service and we will be a Brother's customer for life.
Debbie Olsen
5 months ago
Had 3 toilets installed. They installed and disposed of the old ones. Joe and Sergio were wonderful. Cleaned up any mess.Very professional. Next time I need service I will ask for them. A little pricey though!
Lisa Dunnington
a year ago
I called to have a garbage disposal replaced. They didn’t quote a price over the phone.. ok… but then charged me $67 for a trip charge after they wanted $500 for labor only to replace the garbage disposal. I purchased one not from them. I will never ever use them again.
Paid $45 for a guy to come out and quote me $3000 to replace my water heater. I had it done for $545 and a couple of hours of my time. He tried to pitch me their work and warranty--a load of crap. I'll tell you this--I am in the wrong business.
Got on the schedule for a 6-8pm service window. They called me a few hours before my appointment to say that they were running behind schedule and said it would be a huge help if they could reschedule for the morning. I agreed but said that I had a work meeting at 10am and was not available. The woman on the phone assured me that as I was the first appointment in the morning that the technician would show up around 9.This did not happen. They apparently waited until 10:45 to head over and I got about 5 calls and several texts at that time before I had to turn my phone off because it was becoming a huge distraction for the entire meeting. Someone then called me later to say that the technician had completed the service request and asked if I could provide them with feedback. Apparently, the technician didn't feel the need to reschedule, and honestly, I don't think I do either. I will call someone more reliable.
Kristine Lorgan
4 years ago
This was my first experience with Brother’s and just WOW!!! I called a few days ago because my hot water heater had a burning rubber smell coming from it. Laura was extremely helpful in getting me scheduled and set me up as a member for a small monthly fee. Robert came out today, found the issue almost immediately, had someone from Brother’s drive here with parts he needed and fixed it all in 1 visit! Even staying well past 5pm on a Saturday. On top of all that Robert was incredibly helpful, personable, and clearly trustworthy. I’m forever sold! I’m a single woman with a townhouse that’s in need of fixing so the membership gets me proactive inspections I desperately need and discounted services as well. It’s already paid for itself for the next 2 months and that’s before I have done any of the inspections! I’m so grateful to have someone I can trust to help me with my biggest financial investment. Thank goodness I have heard your radio adds for so long. 😆
Tyson arrived on time, was very courteous and knowledgeable and quickly diagnosed the issue and repaired it. He did a great job describing the issue and fix. This was our first time using Brothers and it was a great experience. We will call them in the future if we have issues. Dan
Robyn Morissette Weissman
4 years ago
I recently hired Brothers to fix a plumbing issue in my home. Daniel was the tech that came out and he did an absolutely amazing job! Daniel was extremely professional, personable and took the time to explain exactly what needed to be done. He was extremely patient and courteous. I found everyone that I spoke with from Brothers to be extremely courteous and helpful. The turnaround time for both the initial visit and having the work done was incredibly fast. I highly recommend this company to anyone!
Very happy with service Ron provided me with! Glad to be on Brothers Home Care Plan! Brothers has been performing maintenance on my boiler system since 2003. Ron performed the Boiler Inspection and gave recommendations on side arm after reviewing history of boiler system from 2008 forward to increase domestic water supply to 2 bathrooms currently being remodeled. Also ran calculations regarding ventilation in crawlspace which is where boiler is housed. Ron was extremely thorough and completely explained my options for increasing hot water supply with my boiler system/sidearm.Installation of an expansion tank/mixer valve onto sidearm seems to be best option.
Jeff was a total professional when evaluating my furnace. As it turned out it was only a minor situation and was quickly solved. However his thorough investigation of my furnace was also appreciated! Wonderful responsive company, professional team and excellent service make this company, at least in my opinion, the best choice when it comes to such services! Again my thanks!
Jessica Cordia
2 years ago
Zach was very friendly, thorough and professional. He assessed our plumbing problem immediately and took action to make the necessary repairs. He was so helpful and considerate, and was especially aware of our circumstances with the expansion joint issue they had already fixed before. Very satisfied with the services they provided today
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