Big Dog Rooter

Great attitude, friendly, professional, very knowledgeable igured out a complex problem and reasonable price. Excellent and I whole heartedly recommend them.

Thank you! Big Dog for always coming through. They are very reliable, I would recommend this company!

BIG DOG ROOTER! I would highly recommend this company, they never disappoint and always get the job done! 👏🏼✔️

The only thing amazing about this company is their pricing. They quoted us $2000 to replace two sump pumps, said our spare pump wouldn't work. We had a previous invoice from another plumber for $400 from a previous replaced pump. The same primary pump sells for $169 at Home Depot. They said they would get back to us with another quote, and never did. We purchased the pump from Home Depot and our spare pump worked fine. We replaced both for $169! Not only are they a rip off, this is more like extortion!

I have used this company several times and have always been pleased with their service. Don the technician, was very professional and performed a thorough clean up of the work area. Don wore his PPE and was extremely polite. I will definitely recommend Big Dog and Don to my neighbors and friends.

Never called back. Never showed up.

This company is an amazing company. They are very knowledgeable, and very friendly. They are family owned, and extremely trustworthy. I had a mainline sewer repair, and a tight time frame. Carlos and his team were on it! I wish I could give more stars, this company is truly 10 out of 10. There is no need to look any further for your needs.

I hired Big Dog to fix a clogged drain at a rental property. They came to the house five times with four different technicians, and the sink is worse than when they started. The initial plumber who arrived (Jose) on December 10th was great. He told me how he could fix the clog but suggested that we re-plumb to avoid the issue reoccurring. We agreed to this project, and we scheduled a date for him to come back and do the job. However, on the scheduled date, a different plumber arrived, and he had NO IDEA of anything Jose had said. He, too, was only there to assess the issue. Because of this, I got the owner (supervisor) involved (Donald). I asked that Donald come to the house, so he and the new plumber came back and assessed the issue. They made a recommendation, and we scheduled a date for the service. However, when that date arrived, they determined they could not actually follow through with the plan due to the design of the duplex (shared plumbing) that wasn't a huge deal. He told us he would put everything back to the way he found it. However, he didn't do so. The next time my tenant used the sink, there was water all over the floor. We had to have them come back a fifth time, and if you can believe it, the problem persists. They were rude (other than Jose) and defensive (understandably due to the low quality of their work). I have a different company coming back to fix their mistakes this weekend. Avoid this company.

I have called Big Dog for years and have been very happy with their service. Today Alex came to snake and power wash a drain. He was such a pleasant technician and worked on the line until he knew it was cleaned. Have had overall great experiences with this company.

Was able to diagnose our issue (was not a straight forward issue. Very helpful, personable and knowledgeable. Was recommended my a friend and I can certainly see why.

Jose Romero was very forthright and honest! I will be calling him for all my plumbing needs in the near future. Thanks Jose for your valuable inspection at my home!

Big Dog Rooter has been absolutely amazing to work with! When we bought a new house, we knew there was a sewer line repair and used Big Dog to take care of it. They did an excellent job! We were so happy with them that we’ve used them for every other plumbing need! They are kind, thoughtful, and honest. Could not be happier with their quality of work!

Big dog plumbing is a great company!! I have been working with them for about 3 yrs now and there is nothing they cant handle. Give Big dog a call you will not be disappointed oh and did I mention the prices 🙏!! Fast/friendly/effective/professional!!! BIG DOG IS THE REAL DEAL!.

Big Dog cleaned out my main line. They were to provide a video of it cleaned. The file was corrupt so they said they would come back. Appmt 1, they couldn’t come due to an emergency. I had to call them after a week for appmt 2, another delay at a customer and a no show to my home. A week went by and no call from them so I called to schedule the 3rd appmt. They show up and their battery is dead and they have no charger so they left. 4 weeks have gone by and no call or anything from them. This business is completely unreliable. I wouldn’t recommend them to anyone.

Been using BD for years on multiple properties. This High school football coach appreciate y'all 💯👊👍

Fair, fast, good, and a joy to work with--- good people! Have needed them several times over the last 5 years for sewer clean-out, sewer video, sewer line repair, sewer line replacement, laundry/kitchen line replacement, leaking pipes, bathtub faucet replacement, outside spigot replacement, water heater replacement.