Water Heaters Only, Inc

Awesome service!!!! We called and within hours had a new water heater installed. I would recommend giving them a call.

Pam Norris - Rocklin, CA

Brandon was very professional, on time and did a fabulous job on the install - the new hot water heater is great - great, reasonable rates too - we had the installation on 3/7/19

Our W/H went offline Friday morning. Confronted with a weekend and not knowing when we would have hot water, we took to some searches to see if we could find help. WHO immediately took the call, said they could get it done over the weekend (we had a standard tank) and quoted over the phone. The tech Matt H was on time and did a great job to make sure we got the right tank for the house and got it all done in three hours (including one trip to the warehouse). While I hope we get a long life from this one, if ever we need another, WHO will be the first phone call!

After 22 years of meritorious service, our old water heater finally gave out. My husband found Water Heaters Only through a web search and we called on a Saturday morning to set up an appointment to replace the previous unit. Brandon came out two days later on March 25, 2019, (I would say super promptly, since he arrived 45 minutes early) and finished the work in about 2 hours. The work done was great. There were no surprises on the price. Brandon explained everything to our satisfaction and we are extremely happy to have hot water again! We will recommend Water Heaters Only to everyone who needs a new unit.

We have used Water Heaters Only twice now. This time out water heater was 18 years old. They are always quick to respond and our water heater headaches are cured literally within hours of our call. The technician, Steve Burlison, gave me the quote and told me the quote was free and he could come back if I wanted to discuss with my husband. I chose to get it done then. Fast and courteous and Steve explained the updated code requirements. A neighbor saw the truck and came to discuss their hot water issues and Steve was able to schedule them right after he was done with ours. I like the fact that a selection of water heaters is carried in their vans for prompt installation! Kudos to the dispatcher, Valerie, also. Valerie got the information she needed from me and gave me a general idea of cost something which other companies were unwilling to do.

Peni was our installer and did a excellent job, was friendly and professional, we were pleased with the price also. do recommend

Matt was very professional and honest and replaced our water heater in less than 2 hours. He took away all debris and left our garage as clean as he found it.

On 11/15/19, Dillon Peterson showed up on time and was totally polite and efficient. He explained everything to me and he did an awesome job with my water heater. It was totally stress free. Thank you Water Heaters Only. I have already recommended you to others.

Water Heaters Only recently replaced my 25 year old water heater. My technician's name was Brandon Nelson. Brandon was on time and immediately assured me that he could fix my problem in a timely manner. He was professional, friendly and he knew his stuff. Once he completed the job he explained to me how things worked in the event of another problem. He even cleaned up after himself. I would recommend Water Heaters Only to anyone.

Brandon from Water Heaters only did a great job. He pulled an extra long day just to get our job done. Professional and informative.

Brandon N. did an amazing job installing the water heater. He demonstrated professionalism, high quality performance workmanship, and great customer service.

I have been in the property management industry for 7 years and have been working with Water Heater's Only for quite some time. When my hot water heater at my own home went out this past weekend (on a Sunday), naturally I called Water Heater's Only. Matt was at my home within the hour and completed the job at a very reasonable price in only a couple of hours. Matt was punctual, professional and reliable. I will continue to use Water Heater's Only and hope that Matt can be my go-to guy at our 2000+ properties my company manages. However, I know that the entire team has always given us quality service from picking up the phone, servicing the call, all the way to billing. You guys are great!

Brandon did an amazing job today replacing our very old water heater! Many thanks to Brandon and Sean for scheduling us this morning!

Quality work, professional service - Water Heaters Only is a home run!

This is how businesses should be run. Fast response, real people to talk to and a great job every time. They have installed and maintained two water heaters for me over 25 years and do a great job for a reasonable sum. Very fast response time.

We had Dillan arrive at our home on time and was very professional. He explained everything that needed to be done to our water heater and completed it in a timely manner. Very happy with the service and Dillan Peterson. Would highly recommend this company to others.

Very impressed with the service to our water heater, which was malfunctioning and eventually was replaced. All done in the same day, and the technician demonstrated how to restart the pilot light if it went out. Could not have asked for a better experience!

Service was excellent, the technician informed, helpful,clean and efficient. A very positive experience at a very competitve price. #1046168

instead of fixing, they'll try to convince you to buy new from them.

I woke up to a leaking water heater on a Sunday morning 3 days before our Christmas gathering at my house. Brad was dispatched to take care of the problem within hours and not only was the water heater replaced, but a pan was in place so that future leaks would stay in the garage rather than flooding my laundry room. I was very happy with the tech as well as the service from Water Heaters Only and am happy to recommend them for emergency service and water heater replacement.

My water heater flipped out on Sunday, July 29th and I called Water Heaters Only. The Lady on the phone gave me a rough estimate and said a Technician would call me shortly. 'Matt' called me within 10 minutes and said he was stuck in traffic but should arrive within 1/2 hour which he did. He gave me the estimate and said it would take about 2 hours. I was so relieved to get this taken care of in such a professional and courteous manner - especially on a Sunday. I will recommend this company to anyone who needs their water heater replaced.

Our installer Dillon, was very professional and did a great job on the removal and installation of our water heater. At each step he kept us informed on the next process. As advertised, he arrived with all the necessary supplies including the water heater and the whole process took about 2 ½ hrs, which included the time he took to explain our options and the cost of each. We would recommend Dillion as an installer and Water Heaters Only

Compared to other places that give you large time windows that they don't meet, John showed up right on time on 5/6/15 and worked diligently to install my new water heater in the previous location which looked to be quite the challenge. This is my second time using Water Heaters Only as they installed my previous one some 20 years ago. The water heater was still working when replaced but I had some concerns and wanted a solid replacement before new efficiency laws take effect decreasing my water tank capacity.

I am very happy I chose this company. The technicians communication was excellent and overall the price was $100 less than I expected!!! The room where my new hot water heater was placed is the cleanest I’ve ever seen it, not a single spider web 😊. I definitely recommend this company

We are very pleased with the service that Water Heaters Only provided. Our water heater actually went out on Christmas Day 2017. Amazingly, I got someone on the phone that day, and we were able to schedule them to come out quickly (Dec.27th). I checked around the internet, and found that the price they quoted me was very competitive. Ron the installer did a great job. We haven't had any problems since. We would definitely recommend this company to others, and will use them in the future.

Mack was a very pleasant and courteous person. He explained how he was going to install the water heater and was finished installing it in a shorter time than expected. He protected my floor and cleaned up when he was finished. I would recommend him to customers.

Excellent service and good price. Brandon was polite, professional and did a first rate installation.

The company had a call center that was very responsive. I appreciated that they emailed me the range that the water heater replacement would cost. They require a 65 dollar fee to come out and give a full quote for the job. This is waived if you agree to the work. The technician, Matt, was punctual and communicated very well. He was a straight shooter and gave very thorough details of why we needed to do what he was requesting. I found that to be helpful too. The work was completed on time and done very well. I am very pleased with my experience and would recommend this business, especially Matt, again.

My installer was Brandon. Came Friday night after a long days work and installed a new water heater in 2 hours so tenants would not have to wait until Monday. Great job, great service, no complaints. I will use Brandon again as I know I will need more water heaters.

Excellent customer service from my initial phone call. Spoke to Paul, he gave me the run down in regards to estimate of a 40 gallon tank, if I decided to replaced my old one and set me up with a tech to check my water heater within the same day. After 20 years my water heater gave up and started leaking bad. Tech Dillon, came in at around 1:00pm and checked the situation and gave me the full estimate and I went ahead and decided to replaced the my old water heater. Dillion, was the man. Great attitude, very nice personality, easy to talk to and he gave me the full round down of my new water heater after it was fully installed. Very professional. Dillon, did an exceptional job and may I say the job was clean. I'm one happy customer. I highly recommend Water Heaters Only.
Great job guys! Thank you!

Brandon Nelson was professional and fast technician .

We had a leak coming for our water heater, and we looked around for the best deal. Many people quoted us much higher than what WHO had including a bunch of fees we weren't sure what they were for. As renters, our homeowner had tried to have people come out, but we had nothing but trouble including them trying to charge us (the renters) for extra work that the homeowners were promised they needed to pay more fees. We found WHO, and everyone had great things to say about them online, so we thought we'd give them a call. They not only gave us a range of pricing and didn't try to pull the wool over our eyes, but they were able to do it the following morning. Dave was prompt and did not try to sell us unnecessary parts that many of the companies had quoted as required. He was friendly, and even took it in stride when my dogs ran into the garage and jumped on him (not while he was working of course, but still.) I would use them in a heartbeat when we purchase our own home some day. Thanks so much for being awesome! - Giana D

Loved there service, fast, honest and professional.

Great outstanding Customer service! My name is Larry Nichols and Matt came on Jan 29th 2019 to install a new water heater. We were very pleased with Matt. He was professional , friendly and knowledgeable. He took the time to tell me about everything he needed to do and gave an exact quote of what the price was going to be. There are no hidden costs like the other companies. I recommend Water Heaters Only and ask for Matt! Definetly a solid 5 stars!!

Brandon was awesome. Called at 9 am and was given 12-3 window for arrival and he was early 👍before noon!
Brandon was very professional and updated the water heater space to code. Spent time reviewing what he did and why and instructions on how to use and maintain. Was done installing my new hot water heater in 2 - 2 1/2 hrs.
Would definitely recommend Water Heaters Only especially Brandon!

Quick, honest, quality service. Brandon was very professional and answered all our questions during and after the installation. The work was done well and on time -- we contacted them in the morning, and the installation was complete by 5pm the same day! Highly recommended.

Technician was able to come early. He was very nice and knowledgeable. I felt the job was done great and I am very happy with the installation.

Very happy with Water Heaters Only. Decided to replace my water heater one night, they came out the next day and finished the job in 2 hours. The technician (Brandon Nelson) did a professional job. I would definitely recommend others to use Water Heaters Only.

My wife and I were very happy with the customer service we received from our technician Matt Hoffman. He was very professional and installed our new water heater quickly. He also explained everything we needed to know and answered any questions we had. We would definitely recommend this company.

Dillon walked me through every step of the installation outlining the proper way it should be performed as opposed to shortcuts others may take. Left me confident in a professional installation.

We needed to have our very old water heater replaced. John came out November 1st and installed a new water heater for us. He showed up on time and was friendly as well as professional. Seemed to be very knowledgeable about what he was doing and gave us an awesome water heater. Would recommend Water Heaters Only to anyone.

Very professional and quick service

Great customer service by Brandon. Really appreciate the great job installing a new water heater.

Dillon Peterson was a professional in installing our water heater in a quick and efficient manner on a holiday, while adhering to all pandemic measures and city codes.

Great and fast service

Wow! I am so happy I called these guys. I came home to a leaking water heater; I called them after hours and they answered; set up an appointment for the following morning and John Fantham showed up on time, called me while on his way, and my water heater was a nightmare of very strange hoses. It was complicated for sure. He took his time, explained everything to me along the way, and went above and beyond for me. Incredible great quality job!! Can't thank John enough! He even solved a low pressure issue in my upstairs bathroom sink in about 30 seconds as a bonus! I would definitely recommend John and Water Heater's Only! Call, you will thank yourself. =)

My new water heater was installed on October 2, 2018 by Ron B. He was very efficient and provided an excellent water heater with which I am very pleased. Ron was very patient in informing me of the details about water heaters in general and what I specifically needed to know about my new appliance. I especially appreciated his patience and competence in cleaning out the very messy closet which houses the water heater. It is outside the house. The old water heater had been in place since 1988, was leaking, and there were numerous rat droppings which he had to deal with.

Our service tech was Matt Hoffman. He was fast and thorough. He explained everything he was doing and why. He did such a great job and our water heater works GREAT! Thank you Matt for being such a nice guy and making hot showers possible again!

Dillon is such a nice person and really enjoys his work. He was friendly and took the time to answer all my questions.

Had a leaky water heater at a rental property of mine in Roseville. Original unit circa 1990! That's amazing it lasted so long. Called WHO and they responded rather quickly. They did have an issue with a truck down and an employee out sick, but they did make it out the following day. (anybody that owns a business knows this can happen) Ron was on time and provided a quality install and was very polite and respectful to my tenant. I would recommend them for any rental property water heater replacement needs.

The man who came to do the installation was polite, courteous, and professional. He arrived, went over the quote and process, and made it clear what he would need to do up front. After arriving he said he would have the job completed in about 2 hours, he did so almost on the dot. He even asked that I check the system and provided all the needed information for the new hot water heater. Would definitely recommend.

Excellent call center and extremely fast service! I can't be thankful enough to the call center techs and Dillon Peterson who came and installed the new water heater. Between the call to request service and final installation was about 3 hours! So grateful.

We had never heard of Water Heaters Only, Inc. until my son mentioned them and told us to give them a try. Well, we did try them and Mr. Dillon showed up on time and was courteous, kind and very knowledgeable about all he had to do to install and remove our water heater. We could not be more pleased with the service and the price.

It is hard to believe that I detected a leak on my 26 year old water heater this morning and found the website and phone number for the Sacramento area. I called at 11:30 am and after a short wait was told that Brandon will come to see what the problem was and give me a bid. At 1:30 pm Brandon was in front of my house and after looking at the mess he proposed to replace the water heater with a new and better model in two hours time. Indeed that's exactly what he did and I watched him do a very professional work and by 4 pm he left with a well done job. Besides, the price was very fair as this month is promotion month for Water Heater Only.

Same day professional services. Not expensive at all.

Great quality service and prompt response.

Discovering a flooded garage is how our morning began. In less than four hours from my call to Water Heaters Only, we had a brand new water heater and our day was back to normal.
Brandon arrived with all the equipment and parts required for a complete installation. New plumbing and gas fittings were provided along with all hardware and misc. materials to ensure the new tank meets all local Building Codes. Brandon was very personable and was obviously very qualified and professional. He happily answered my questions and made sure I was familiar with the various temp settings and function codes before he left.
Cost for our new 50gal. tank was very reasonable.
I highly recommend Water Heaters Only.

Brandon my service technician called ahead when he was arriving. He was polite and professional. He explained the installation carefully, what had to be installed for code, and then all connecting parts to the water heater. He called me an hour later to make sure everything was okay. I was very impressed with the service.

Just got it done. Dillin was my installer, nice guy, knowledgeable, clean work, all the great stuff you hope for. Ty!

Very professional, explained everything, called in the morning like at 8 and they were here at 10 like they said ,fast service the technician was Brandon Nelson highly recommended

What a life saver! They installed a new water heater the very next morning after my old one failed. I was back to normal life within a couple of hours of the install. Highly recommend this company!

Great price and quick response.

Dillon Peterson was prompt, professional, personable and explained everything. Im super happy. Thank you!

Knowledgeable, professional, and quality service from Water Heaters Only starting with Erik's responses to my evening email inquiries to Dillon arriving at my house on time. The installation of the new unit was quick with the old one being taken away. Job well done and thanks.

John came out to our house the day after we called Water Heaters Only to give us a quote for a new water heater. We were happy with the estimate and he got right to work removing the old water heater and installing the new one. He was fast and efficient, and the new water heater and accompanying new parts look great! He did a great job cleaning up and was very professional. I would recommend using this company and will use them in the future if we need any other work! Our order number was 1046135

Called WHO at 2:00 for a new water heater replacement and Brandon had it completed by 5:30 the same day. Very professional and explained the new unit to me.

Had Matt Hoffman come to house. On time, wearing his mask and as professional as one can be. He looked at the job and gave me what I considered a fair estimate. Took him about 90 minutes from start to end. Job went smooth and all is great. Gotta say it is cool watching someone do a job so smooth and efficient. Thanks Matt, and consider yourself highly recommended if needed!

Excellent & very professional job.

The technical expert was excellent and left everything in great working order

Water Heaters Only, Inc was a life saver!! Upon an early morning call, they were able to dispatch a technician over within a few hours. John, the technician, is extremely knowledgeable and professional!! He took the time to walk me through the water heater situations and outcomes easing the decision making process for a replacement. Immediately after he was able to begin work and quickly did a great job replacing my old water heater within a few hours!! Thanks John!!!

Trust in their service!! Competitive pricing!!

Don't say you are open 24 hours if you don't take my call.

Very responsive, high quality work and professional. Can't say enough about the quality work that Matt provided in addition to answering all our questions in a clear and concise manner. Highly recommended!

Dillon Peterson came on-time, was very polite, friendly and professional! He replaced our water heater on Memorial Day (5/27/19) - open on a holiday - allowing us to have much needed hot water again! Highly recommend Water Heaters Only! Thank you Dillon!

We lucked out and not only found Water Heaters Only, but they were able to come out the same day! Brandon arrived on time, and was very professional. The whole process took about 2 hours and we are back up and running. So thankful to Water Heaters Only and Brandon for making the process smooth and easy.

My water heater was leaking on a Saturday before Easter. Called the company and Matt showed up on a Easter Sunday. He replaced my water heater, change water and gas connections, fittings; his quality workmanship was exceptional and he's very professional! He's a great guy and knows what he's doing!
I strongly recommend this company!

I called Water Heaters Only on a Sunday afternoon due to a leak on a very old water heater. Brandon Nelson from Water Heaters Only came out the next day right on time to replace it with a new 50 gallon water heater.

He also needed to replace a leaking inlet water valve, install new exhaust ducting and a copper overflow piping to meet County code.

He completed the job in a couple of hours and we had hot water again about an hour after that. Brandon was very professional and was great at answering all my questions. When he was done, he walked me thru some of the basics operational steps of the water heater which could come in handy down the road.

The price seemed fair in today's world. Actually, my neighbor just had her water heater replaced a month ago by another company and paid about 30% more than I paid. It's very possible that my neighbor had to have some additional work done and that's why there was such a difference in cost, but I can't confirm that one way or another.

I would recommend Water Heaters Only, Inc to anyone who needs to replace or repair a water heater.

Great job! Brandon was prompt, professional and efficient. He answered all my questions and was very knowledgeable. He removed the old leaking water heater and installed the new one in about two hours. We're very pleased with the installation and speedy service. Would highly recommend!!

I highly recommend Water Heaters Only. They were honest, reasonable and friendly to work with. Ron was our technician and he was fantastic. We are grateful for the fast turnaround to replace our 34 year old(!!) hot water heater!

4-29-19 Installation of Bradford White 40 gallon tank. I had received a few bids to replace a leaking 15 year old water heater and upgrade the setup to code. By far, the best quote was from Water Heaters Only. In fact, their specialist, Brandon Nelson, prepared the estimate and arrived prepared to install that same day once given the green light. He explained everything thoroughly and was completely professional in his work. I highly recommend.

Dillon was fantastic. He was 100% service oriented. Raymond the evening before at 10pm was as good.
Thank you for great service.
I reccomend this company highly

I had an excellent experience with Water Heaters Only. John was very knowledgeable and friendly and I was happy with the quote and the quality of the work. I would highly recommend them to anyone for water heater service. Order Number #1046053

Brandon was AWESOME! On time and very professional! Explained everything about the process! Loved that I called on Friday at around 6pm and a live person answered the phone and in less then 24 hours I had hot water again!

First off I am really happy about the quick service because taking cold showers is just not for me. I had a brand new water heater installed In less than 24 hours after my call. The technician Dillon P. was very quick, friendly, and did a great job Thanks guys!

We called Water Heaters Only late Saturday afternoon and they were very nice on the phone! Matt H. came to our house Sunday morning and it was such a pleasure to work with him. He was very friendly and knowledgeable and even made friends with our big German shepard! He gave us a quote and once we said ok, he got straight to work and did a fabulous job of installing our new water heater and even cleaned up the outdoor closet that it sits in! Awesome customer service! We would definitely recommend Matt and Water Heaters Only! The water heater is working great and wow, we didn't realize how inefficient the old one was.

Fast service and quality installation.

Technician was on time and replaced my water heater quickly. He also thoroughly showed me how to use the controls and gave me some maintenance tips. I am very happy with Water Heaters Only. I highly recommend them.

I obtained three bids from other well known plumbing companies that were SIGNIFICANTLY HIGHER than Water Heaters Only. I really did not like the incentive to join the other company's twice a year HVAC/plumbing inspection ($15 per month) in order to get the discounted price that was still VERY SIGNIFICANTLY HIGHER ($600+)! Water Heaters Only quoted a price, excellent install today by Beni (on a Saturday!) and I could not be more please! Water Heaters Only is the ONLY WAY TO GO! Water Heaters Only quotes your job - gets the job done - and lets you be! Highly recommended!

Kim Lewis
August 8, 2015

Professional. Accommodating. Customer oriented. Good product. Strong and intelligent workers. Matt did a great job.

My water heater started leaking I called Waterheaters only they gave me a quote and was here the next day to install. Brandon was the technician, he was very knowledgeable and answered all my questions. So glad I went with them. Thank you!!

Excellent customer service experience, from first call to install. I highly recommend them, very professional and friendly.

Dillan Peterson was the perfect service rep. Very happy with service!

Water Heaters only replaced my water heater quickly, professionally, and at a very good price. Brandon N. was extremely helpful and did a beautiful job with the install. I had multiple quotes and Water Heaters Only and Brandon were, by far, the most knowledgeable and had the best price.

Brandon Nelson was fantastic. Communicated well and was very punctual. Provided a nice walkthrough/tutorial of new tank. Very knowledgeable and honest. Great job! Would recommend!

Awesome job! Our technician Brandon was very knowledgeable and friendly! Cool guy!

My mom called and Brandon Nelson made it over that afternoon. There were upgrades to meet code and even though they were extra because it was a 14 yr old water heater, they were reasonable and explained by Brandon. My 90 yr old mom was happy as they cleaned up, checked that the house had hot water, and took the old one. Thanks!

My name is Cecilia Long. I had a same day service for a new Water Heater to be installed on 10-30-2015. The technician that came out was named John. He was extremely friendly and most helpful with making the decision to have a new water heater. I would recommend this Company over and over!!

Had a propane 50 gal. tank water heater installed. John arrived within the appt. window we were given. Quoted us a fair price, which we agreed to. Installed it in under 3 hours. Cleaned up well and took old water heater away. Satisfied with the price and work; time will tell on how well the water heater performs. Would recommend this company!

Brandon was here when expected and quickly assessed what needed to be done to our 20 year old heater. The quote was less than the 2 others that I had contacted. Since he had a replacement on his truck it was easy to say yes. New heater installed in a couple of hours, very satisfied. I will post a favorable referral in the book at our Sun City Lodge..thanks for the quick service.

I had a water heater installed by Water Heaters Only through Fidelity Home protection plan. Matt Hoffman was the technician that did the install. He was on time and very efficient! He did a fantastic job, The install was very clean, if I could give him 6 stars I would.

Our water heater was leaking this morning and within 3 hours we had a technician at our door!
The technician, Brandon Nelson, was polite, efficient and explained in detail his work.
We will definitely will be using Water Heaters Only in the future for any problems and asking for Brandon!!
Tory

I called @noon seeking information about water heaters. I already had enough info to make an informed decision and was exploring options outside of the Big Box landscape. The person that answered my call was knowledgeable and professional. Long story short, Brandon arrived at my home at 3:00pm (that same day). By 5:00pm I had a new water heater.

Dylan did an excellent install. He has integrity, very professional & knowledgeable. He is very meticulous and a perfectionist when it comes to his work. I believe the company is a bit on the higher price but for peace of mind it was worth it. Do not hesitate when it comes to a waterless tank. They use top products.

The final price was slightly higher than the phone quote ($285 more). However the service was EXCEPTIONAL! John knew city code and pulled a permit. He went above and beyond by patching a hole that he was not required to do. He explained what was necessary and why while caring for my home and cleaning up after himself. Waters Heaters Only provided wonderful service from scheduling to completion of job. I will use them for all future jobs and refer all family and friends to them. They have a lifetime customer after this experience!

Brandon arrived on time wearing a mask and ready to work even though it was very hot that day. He answered all my questions and took time to explain what needed to be done. The size water heater I wanted was already on his truck. He did an excellent job in just a couple hours. No mess, no problems. Very professional job. I highly recommend Water Heaters Only.

The company was able to install the new hot water heater the next day even though we called in the late afternoon. Everything was explained as far as what needed to be replaced and why the John who installed the hot water heater was very nice and very professional. The cost of everything was very reasonable.

It was time to replace our water heater. After researching price ranges and making calls I made a list of contractors to obtain quotes. I started with Water Heaters Only. They have the ability to provide an estimate and start work right away if desired. They add no extra charge for weekends and use the highest quality water heater. Due to an opening in my busy schedule I set-up a visit for a quote on a Saturday morning. John arrived as promised after receiving a call to give me his ETA. He was friendly and professional. I asked him about the option to increase the tank size. He said that would be possible for my application. The price was very competitive, he had the larger tank size in his van and I couldn't pass up the convenience of starting work right then and there. He completed the job in the few hours estimated. I'm very pleased by the great job John performed installing a high quality water heater at a competitive price. The old unreliable water heater is gone and I look forward to many years of reliable hot water thanks to John and Water Heaters Only!

Woke up to cold water and a terminally leaking water heater. Called my plumber first but they could not fit me in until the next day. He suggested I call Water Heaters Only. So that is what I did at about 7:30 AM. The dispatcher was great. He scheduled John to come out early in the afternoon. John was right on time, very professional and knowledgeable and he got right to work. Got the work done in a little over 3 hours. Perfect installation and he hauled off the old heater.

I was very impressed with Water Heaters Only. Timely, the best price for the work done and good quality workmanship. Highly recommend!!!!

Thank you water heaters only for the fast and professional service our tech Brandon Nelson was very pleasant and knowledgeable with all our questions performed the work of a new hot water heater in a very professional and perfect time frame showed up on time with all items necessary to perform the job thank you again

The whole process was fantastic. I was called within an hour from when I made the claim. The technician arrived the next morning by 9:00 did a superb job and I had a new water heater working by noon. Dillon answered all my questions and instructed me on how to light the pilot and flush the system. While I am definitely not an expert by any means I do lots of home repair on my own house and I have to say Dillon's job was a work of art. I will recommend Water Heaters Only highly to all my friends.

Technician Brandon was knowledgeable, polite, and professional. I appreciate a company who hires competent individuals like him who have integrity in the work they perform. Will refer to family and friends.

Brandon showed up early the same day I called and did a fantastic job. Very pleased.

when my hot water heater started to tank, Water Heaters Only installed a new one at my request on 10/19/16. They worked with my schedule and Ron my installer was excellent. Great people, great company and great water heater

I was happy with the tech david Pullen when he came on feb 24,2016 not happy with price, but he was quick courteous and explained everything that needed to be done.. Thank you Rebecca Martinez Atkins

John was great. Quick and efficient. Would recommend this company to everyone.

Our 16 year old water heater was getting pretty noisy. We called and Brandon came out the next day. He had the old water heater out and installed the new one in just over an hour. Brandon and Waterheatersonly
really go the extra mile to provide superior water heaters & service.

I noticed my water heater leaking at about 10:30 am and went online to find a company near me to replace it. Water Heaters Only had great reviews, so I called them. By 3:30 that same afternoon, I had a new functioning waterheater! The technician was great and explained everything he was going to do, and why. GREAT service.

Great service! I called early in the morning and explained my issue. The gentleman gave me hinest feedback and scheduled a technician. Brandon was awesome awesome was even able to come earlier then scheduled. He replaced my unit in just a few hours right then. Highly recommend this company and thank you Brandon Nelson for the great service!

Outstanding everything. Think of any parameter of the project, e.g., initial contact, communication, customer service, explaining options, delivery, removal of existing water heater, installation, clean-up, invoicing--have I missed anything?--and the rating is outstanding. Outstanding!

Great Service. Water heater went out on December 23 and Brandon was available to come out on December 24. He installed a new water heater and was up and running again within a couple of hours. He did a fantastic job. Very polite and professional.

Timely and polite. Did good job.

After 20 years in our home, two water heaters were long overdue for replacement and both were in tight spaces. We got recommendations from friends and a couple of bids for the first one last spring. WH Only had the best bid and the least complicated way to replace an 80-gallon dinosaur tank that could no longer get past lukewarm and made threatening noises in the middle of the night. Their estimator and installer Brandon was on time for both visits and did an outstanding job of removing and replacing the old heater with a safer and more efficient model, although the job took three hours longer than anticipated. Thoroughly professional and courteous throughout and great cleanup. Second replacement was today, following a recent service call by WH Only to relight the remaining heater. Dillon arrived on-time and completed the job ahead of schedule. We'd highly recommend this company and its staff for anyone in need of water heater service or replacement in our region.

Our water heater finally gave out on us. With our busy schedule, we were able to schedule an evening appointment with Water Heaters Only. Ron was our technician, he did a fantastic job and was able to replace our old heater within a few hours.

Brandon N. was fast and thorough.

Very timely response for my rental property in Roseville. Tenant was very happy with the quick response from me as well as WHO. 2nd time using them and I would highly recommend and will use them again.

From the very start even when only calling in for information I liked this company. No deflecting questions or trying to sell anything, just answers to my questions. That it was got my business. Once the technician installing the unit, Dillon Peterson, arrived he wow'd with excellent customer service! He was on time, knowledgeable and overall a champion for the customer. I cannot express how happy I am with his work and the company overall process and their work.

We want to thank Brandon Nelson for his time; We appreciate his time and for being an essential worker. He was courteous and professional. Thank you for installing our hot water heater.

Our 25-year-old water heater finally bit the bullet, and started leaking this past weekend. We called Water Heaters Only, they came out the next day and gave us a quote lower than any others. We called them right back, and scheduled for them to install a new water heater for today, 9/3/15 at 1 p.m.

John called at noon saying that he would be here in an hour, and he actually came fifteen minutes early! He took out our old water heater, put in the new one, and all with a good smile and hearty laugh. Stellar service, professional technicians, and quality work. We could not have asked for more!

Thank you, John, and thank you Water Heaters Only!

It’s very rare these day’s to contact a company that actually delivers what is promised. I contacted water heaters only on a Friday afternoon for a leaking water heater, Saturday morning right on time a very knowledgeable technician, John, showed up and replaced my water heater. A+ highly recommend! This is a company I will use again and will recommend to everyone I know.

Our old water heater had done its duty: 13 years of service. But the last year was a little iffy, with hot water available only for one of us to shower each day. I now showered three days a week at the club, after workouts. But we had guests coming - my daughter's family of five - tomorrow! So, we started our search, asking first of all the company that installed the former one for a price. My wife couldn't believe it: $7,800. So when I got home, and revived her, I called Water Heaters Only, seeing an ad on Google. Brandon came by, asked what we wanted, and then quoted his price: $2,709. He had to order it, it arrived the next morning. He called to say it would be 20 minutes late, then arrived with it, installed it, and we now have hot water, all within 24 hours. W.H.O. is the way to go! Thanks!
Robert Halseth, July 20, 2018, Installer: Brandon.

Excellent customer service from the phone call to installation. Dillon was very professional and knowledgeable technician. Got the job done in a very short amount of time. If anyone is looking to replace their water heater i would look no more. Price was very reasonable. Thanks for a job well done.

Proud owner of a new Water Heater! I was very pleased with the Technician, Matt. Matt was on time, friendly, fast, knowledgeable, answered all my questions. He just knows this industry, inside and out. I highly recommend this company, for all your plumbing needs! Thanks!

Great service and techs! Will definitely recommend. Thank you Water Heaters Only!

My husband & I were very pleased with WHO we had them replace a water heater back in 2002 and in 2005 we had no pilot and John replaced the T-couple. So when our water heater went this time, I called WHO. John called ahead and was on time, very professional even remember the tech who installed it back in 2002 Earl. The only thing was wow back in 2002 it cost a whole lot less. Good customer service and installers. Thanks

Brandon was an outstanding Technician!! He diagnosed the problem, handled the home warranty procedures, explained the entire process and what was needed. He was timely, courteous and I had my new hot water heater within a very short time. I would recommend both him and your company again! Thank you!!

So pleased the quick response and service we received. The technician, John came, diagnosed and replaced our water heater in the same day we called. Great prices and quality work.
Highly recommend their services!!!

name: Duarte
Install date: 3/5/15
Installer: John

This morning I woke up to find I didn't have any hot water :( I looked up Water Heaters only on Angies list and found they had a 5 star rating so I called them. From start to finish they were professional, timely, and very knowledgable. They completed the job within 3 hours of my call! WoW! I now have hot water and can give my dogs their baths.

Dillon was very knowledgeable and explained clearly what was going on with my old water heater. He then showed me how the new one works and explained all the safety features. I also appreciate that he told me about a couple minor plumbing issues that I had going on in my house.(faucet valves that need replacing)
I’m happy that I called WHO!!

Great job and fast.

We had a leaking water heater that busted one evening and looked up who online they had wonderful reviews we called they came out the next day very fast Matt did a wonderful job and was very polite and informative our first water heater was not properly done right and we had just bought our house been here for 2 years and we didn’t know so he put a new one in and had it drain to my patio so it won’t leak in our house ever again 👍🏻he took the old one and showed us how the new one works I feel so much better and safer with our new water heater thank you so much who!thank you Matt!the price was great and totally worth it!i would definitely recommend them to anyone😁👍🏻No more leaking and my family has hot water 🚿

It's rainy, windy, cold and a Sunday and our water heater bit the dust, leaking water all over our garage. I figured I would have to wait until Monday to get someone out to fix this, but I was more than pleasantly surprised that Water Heaters Only, Inc. not only could come out to look at it, but also replace it today and at a reasonable price! Our technician, Matt, was professional and courteous from the initial phone call to the final walk through of what he did and how we could contact him should we have any questions or concerns. He addressed the code issues and installed a beautiful-looking new heater so quickly and cleaned up so well, you wouldn't know anyone had been here! He did an outstanding job and I will definitely recommend Matt and Water Heaters Only, Inc. to my family and friends.

Today I had Brandon Nelson from Water Heaters Only replace my 75 gallon water heater. He was able to answer all of my questions and was very polite. The installation looks great and he picked up the work area and left it clean. Brandon reviewed safety features with me and made sure that I knew how to turn on the water heater if every the pilot light happened to go out. This company was much cheaper in price for same product from other more well know companies. I highly suggest you check out this company for a water heater if you every need one.......... * Shout out to Colby on the phone who was extremely polite, knowledgeable and helpful as well.

The technician, Mr. Nelson, was prompt, polite, and very professional. The repair was completed quickly. Thank you, for your service.

I was impressed with the timely response for an estimate. John gave me some options and had a new water heater up and running the same day.

John came out within two hours of contacting WHO. He did a great job and we are back with hot water. I had used them once before and they were prepared to exchange my water heater but it just needed a restart. Great doing business with these people. Highly recommend their service.

So I called this place to see about them coming out to fix my water tank. Come to find out from them on the phone that my tank had been recalled. I would have never thought to even look into that. We called the company that made the tank and they sent us new parts for free and told us who to go to and have them installed for free. So water heaters only saved us hundreds of dollars and I will definitely reach out to them for any future needs.

Great service, friendly on the phone and in person. Knowledgable and skilled. Brandon did a great job getting us just what we needed and installing it in no time at all. We will stick with WHO for our future water heater needs, big or small!

Had a bad leak from the bottom of the water heater this morning and called this company and Brandon was here by 2 o'clock and installed
a new water heater right away. He was very professional &, knowledgeable.Great job at a fair price.

If you need a water heater or an estimate call Water Heaters Only! Their Tech, Dillon, showed up exactly when he said they would but more importantly he did an excellent job at installing our new water heater. As you can see from the picture he insured everything was properly and professionally done. Their price was also much more reasonable than the other companies I called. Highly recommend!

Brandon did a great job! was very professional-answered all my questions, respected my property and cleaned up the work area. Would highly recommend this company.

Whoever answered the phone around 12 PM on 07/19 is very nice and kind. Thank you for helping us. We really appreciate.

Having out water heater blow-out on a Saturday was the worst thing that could happen because most places are closed. Water Heaters Only was contacted and they sent out one of their technicians who was on his day off to come out and replace out water heater. Brandon Nelson was the technician they sent and he spent 3hrs plus replacing the water heater including doing the plumbing for hot water recirculation pump  that is installed in the house. He did an excellent job and quickly considering the amount of work was needed to complete the job, he was at our house until after 7pm and kept a great attitude during the job. A definite recommend for water heater work.

Dillon Peterson was awesome. He came to the water heater installation appointment well prepared. He thoroughly explained what he was doing. After the installation, he clearly outlined key next steps. I would highly recommend him and would hire him again.

I am so happy I stumbled onto WHO. From the myriad of plumbers stickers stuck on the old water heater I randomly chose them. What great service! I called them at noon and their technician Dillon was at my home an hour later. He did a fantastic job of installation and explaining the new heater’s functions. Thank you Dillon and WHO!

Had a leaking water heater on May 1. Called Water heater only. I got excellent information and setup an appointment between 8am and 12pm the next day. Service Technician John called and informed me he would be at my in about an hour. He arrived within that time. John quickly accessed the the problem and gave me an estimate. I was very satisfied with it. He went to work in a professional and knowledgeable way. 4 hours later mission accomplished. Thanks to John's experience and dedication the job was done right. I own him a beer.

I need my hot water heater serviced so I called Water Heaters only. When I called i talk with the owner he stated that they could fix the water heater for $350.00 and hey could have service person out in about a hour. When the service person showed up at the house he noticed that the cover was off the water heater and company policy was the if the water heater was tamper with they could not do the repairs. I understood and said ok. The biggest problem for me was that they still charge me 89 bucks to tell me that they could not do the repairs. The owner never stated to me that there would be a charge if they could not do the repairs. So i am out 89 bucks and no repair and no hot water!!

John came when promised, gave estimate and had it installed that afternoon. Excellent job.
Thanks!

My installer Peni B was friendly and knowledgeable. Install was quick and done the correct way not just the fastest possible. I will recommend Water Heaters Only to everyone I know. Thanks for the great work Peni!!

I wasn't aware we had a water heater issue until I jumped in the shower this morning. I called promptly at 8AM and had a technician here by 9. It is now 11:30AM and I have a brand new water heater installed and ready to go. Matt Hoffman was upfront with issues he saw with prior install and how he would correct on the new unit. Can't wait for a nice hot shower tomoorw!

Wow, impressive the tech RON B. came on SUNDAY! On Time, fast and professional. Thank you! Renee Hunter

I had a great experience with this company and the installer, Brandon. They came within hours of my call (despite my replacement being preventative/ not emergency), he was professional and worked hard. He did a great job. They were amazing and competitively priced, I would recommend them to anyone. (Installed by Brandon Nelson on 3-5-19)

Yesterday was my first contact with Water Heaters Only, and I was impressed with the office staff - Valerie and Nancy- who gave me a rough estimate and set up an appointment for a no-obligation inspection. Brandon came out within 2 hours and showed and explained to us the problem with our old Whirlpool water heater, which we had tried to fix ourselves (thank you youtube videos). We were really strapped for finances, but fortunately they allow the total price to be paid in thirds over 3 months. They also offered a senior discount. By the way, Water Heaters Only was 1/2 the price of the Home Depot's estimate for the job. We needed to think about it for a few hours, but called back late in the afternoon to schedule the job. Brandon was back at 12:30 the next day with everything needed to do the job. He made the code upgrades and installed the new unit efficiently. He was very considerate of our property, cleaned up after himself and took away the old water heater. I'm very pleased with every aspect of the job and this company.

I called at 6:00 AM and by 1:00 PM I had a professionally installed hot water heater that worked better than the previous heater. I couldn't have asked for better or quicker service.

Nancy & Daryl Sargent woke up to a leaky water heater. They called Water Heaters Only Inc. to see about getting help. A nice gentleman named John came out on 5/27/15 to our house in Woodland to check out our water heater. John was on time, very professional, friendly and knowledgeable. We ended up needing a new water heater and had it installed in very timely manner. We would highly recommend this company to our friends.

Invoice#: 10G7647

20-year-old tank started leaking the morning of Mothers' Day. Called and in less than two hours, a well-trained technician showed up with a new unit on the truck and two and one-half hours later the installation was completed, including new plumbing and gas connection, and then they hauled away the old unit. No additional fee for coming out on a Sunday or a holiday. Technician was very good and very polite. I have already recommended this company to a couple of neighbors who have water heaters about the same age as my old one.

I had a very easy experience with Water Heaters Only. I called in the morning, set up an appointment, and my water heater was replaced later that afternoon. The technician arrived on time, worked diligently and conscientiously, and even insulated the hot water line (which had previously been bare). He showed me the work he had done and explained the operation of the new valves.

Quick response, professional service and a friendly, personable service technician.
Excellent job Matt! Thanks again

Called and was able to get an appointment the next day on August 7, 2016. The technician Ron B arrived on time. He explained what he was doing throughout the process. He was in and out and hot water is back.

Thx
Mrs. Ali

Very happy with the service the installation and the price and I could not ask for more thank you so much

My nearly 30 year old water heater croaked Sep 16 2015. It actually had a WATER HEATERS ONLY sticker attached. Decided to contact W H O. I found a phone number for W H O in my local phone book. Talked to Paul explaining my situation, Paul said he would have Beni out the next morning to take care of things. Beni arrived on time and quickly and efficiently took care of the job.

Thanks Beni and WATER HEATERS ONLY for a job well done.

S Jorgensen

Dillon Peterson helped us figure out what we wanted, and although we had only requested an estimate, we told him to go ahead and replace our old water heater. He did a great job, cleaned up when he finished, and explained the function of the new heater clearly.

Called to have a tankless water heater serviced and the gentlemen on the phone stated that if they didn't install it they wont work on it. They need some clarification on their site in regards to this.

Very quick response (same day). Service man was polite, knowledgeable and thorough. I would refer this company to everyone I know. Thank you for the positive experience.

They asked me to do half the work, so I did the whole job myself. Saved a ton

Excellent customer service, extremely quick response times and super friendly and knowledgeable technicians. Our water heater went out and I called Water Heaters Only around 10am and they had a technician out to my home by 1pm to diagnose the problem and give an estimate. After back and forth with our home warranty company, we decided to just pay out of pocket and go with WHO. Brandon was our technician and was superb during his installation. If I could give more than 5 stars, I would. No question Water Heaters Only is the place to choose.

We had our unit installed yesterday 5/12/2020 and we are so pleased with it. The installer Brandon arrived on time, very courteous and had answered all our questions and concerns. He had explained everything step by step to unsure we understand what we are getting. Brandon was quick and very efficient and my entire family are really happy with the outcome. Kudos to him and the company!!!!

John Fantham provided timely and excellent service.
William

Brandon was on time and told us what he was going to do to replace our water heater, he then quoted a price. He got to work right away and completed the job quickly. He explained everything to us and asked if we had questions. He even called back an hour or two later to make sure everything was working ok. I would highly recommend this company and Brandon!

I recently had the pleasure of working with Mr. Matt Hoffman with Water Heaters only. I was in a state of almost panic when Matt arrived, but he assured me he had everything under control. In a little under two hours he drug my old water heater from the basement, installed a new one and quickly assisted me with advice on another project. Very personable, understanding, and can tell has a passion for what he does. Would recommend Water Heaters Only. 10/10
Thanks Matt.

John Fantam of Water Heaters Only did an excellent install. We appreciate his skill,helpfulness and explanations. Very glad we chose Water Heaters Only.

This is the second time I have used Water Heaters only in a year and a half at different locations. John is very knowledgeable, explains everything and competitive prices. After giving the go ahead to install the new water heater he had everything including the water heater to start the insulation. The installation was completed in about 3 1/2 hours. I highly recommend Water Heaters Only.

I was on my way home from from a business trip and was informed by my wife that our water heater was leaking. I did a little research online and called a few places, and decided to work with Water Heaters Only, Inc. In speaking with representatives over the phone (Laurie and Christian), I felt that they were knowledgeable and aware of the various issues related to water heater installation (for different types of systems). Other companies seemed to over simplify the process, which gave me a feeling that there would be surprises along the way.

Brandon Nelson came out the next morning to replace my water heater with a new one. He faced challenges as a result of the new unit being a bit larger than the existing one, but he handled the challenges very effectively and got the job done. I am very pleased with the work that he did, and would gladly recommend him and Water Heaters Only, Inc. to anyone needing some work done related to their water heating system.

Friday morning we found out we had no hot water. Friday at 3pm we called around and nobody would come out till Monday. Water Heaters Only were able to come out Saturday morning and by noon we had a new water heater and John did a very good clean job! Thank you Water Heaters Only!!!

Dillon was great! Arrived on time, quickly installed our water heater, and was really professional. 5 stars!

Professional and responsive. We called in the early am to have water heater replaced as local retailers couldn’t promise same day service. Installer came and realized that our unit wasn’t very old and he reset it...and voila we have saved $2k! In a heartbeat we will be recommending them, and we will call when ours finally fails!

On Monday we noticed our water heater was leaking. On Tuesday my
husband made several calls inquiring about a replacement. He said
the most professional person he spoke to was at Water Heaters Only
and their price was competitive. On Wednesday our new water heater
arrived. Ron, the technician, was very knowledgeable and efficient.
The installation went very smoothly and we are very pleased to have
the job completed in such a short time.

Went to take a shower. No hot water. Tried to light the dang pilot on my 7 year old water heater tank. Tank wasn't playing nice. Cussing is beginning to occur..

I go on-line and look for a repair company with a 5 star rating. Called Water Heaters Only at 8:15 a.m. because their ad said they're open 24 hours.

Expected an answering machine with instructions to leave a call back number. Nope. Alex answers the phone on the second ring. Cheerful, VERY helpful, and provided some real good information on repair vs. replacement. At least now I can make an INFORMED decision.

About 90 minutes later, Dillon shows up. Dillon is a Level 5 Water Heater Wizard.

Dillon runs through some tests (explaining what and why he's doing what he's doing) and offers up a diagnosis and plan to remedy the issue. He surgically removes the ailing part, (some sort of corroded thing-a-ma-bob with wires hanging off it) does a surgical transplant with a new part, then teaches both my wife and I how to check and verify pilot light issues in the future.

Dillon then rides off into the morning to make the day better for another family seeking the comforts of warm H2O.

Trust me, after talking to Alex, IF I had needed to replace the unit I felt confident I wasn't being taken advantage of. So imagine how much more confident I felt with a repair at about a quarter of the cost for a new one.

Amazing company, totally professional, respectful, HONEST, and did what they said they could do at a cost I could afford. Their name is Water Heaters Only Inc.

Too bad, I have some other things around here I could use some help with.

Great Job Dillon, great council Alex!!!

Dave

From start to finish - a first class experience for me. It all started with the customer service call with Seth and continued through final install with the tech, Steve. Out of the three quotes I requested, this or was the only one who actually sent the tech that would be doing the repair/replacement. The others send a sales person who just quotes you from a laminated sheet and would schedule your actual repair for a later date. The tech was punctual, arriving at the beginning of the scheduled widow and explained everything in detail as I asked questions. The finished install looks excellent.

Very courteous and informative on the phone, steered me in the right direction. Complete with a referral to another company. Actually hoping I can use these guys one day.

Awesome company. Quick, warranty included, friendly technicians, quality workmanship. Highly recommend this company.

My technician, Brandon, arrived on-time. He did the job of installing our water heater professionally and efficiently. I appreciate the fact that he took away the old materials once the job was completed. He was friendly and knowledgeable about his job. Thank you for the excellent service.

Dillon Peterson, along with being a very polite and personable guy, is a first-class plumber. I was also impressed with his timeliness, work speed and efficiency. Would hire again without hesitancy!

We needed a new water heater and was referred to Water Heaters Only, Inc! I called and they were out SAME DAY (FAST too) and in the window of time I was told!! The gentleman was very educated on water heaters and my needs. Very presentable and polite and a great job installing! We couldn't have been happier with the service! We refer them all the time! They even gave us a sticker to put on our water heater so if this happens again I know where I purchased and how to reach them in a pinch!!! A+ SERVICE from the call to the install!!! Thank you Thank you!!!!!!

Because of the values and follow through of this company, the mini-disaster we thought we had when our water heater sprung a gushing leak late on a Sunday evening turned into something very manageable and easily dealt with. The entire process was wrapped up in far less than 24 hours and we have every confidence that we received top notch service and a quality water heater. It was so assuring to have someone answer the phone when we were in the midst of the confusing mess. (Thank you, Sol.) And then Dillon did a wonderful job for us with the installation. Thank you Dillon and thank you Waters Heaters Only!

I am very glad that I chose Water Heaters Only to install a new water heater at my mother's home. They exceeded my expectations because they were going to do the installation the next day (which was already great), but they arranged to come the same day I called them and completely installed a nice new quality water heater. Brandon Nelson is a real pro at his job, and is very friendly, polite, and professional. Thanks for doing such an excellent job, and thanks for your fast and professional service!

Had a great experience using this company for a burst water heater. Was able to get same-day service, no hassle or haggling, and the technician, Steve B., went above and beyond. Excellent customer service all around. Highly recommend.

Cannot speak highly enough about Water Heaters Only. Their representative came out on Christmas Eve to give me a bid. The bid was hundreds under what others had quoted. On top of that, they had a unit on hand and offered to install it right on the spot. Now I don’t have to go through the holidays without hot water!

Thank you Water Heaters Only!! Brandon was very good at what he does. His installation was very clean and neat, and he was finished in about 2 hours. I would highly recommend Water Heaters Only and Brandon as an installer!!

Found out our water heater was about this morning. Called and set appointment for a new one to be installed. Brandon Nelson got to the house at 12. We talked and went over options for about 15 minutes. He was done installing the new heater at 1:30. Actual work time was about 1 hour 15 minutes. He was professional and informed us of warranty and everything. Suggest using them.

Brandon was timely and thorough! Great water heater replacement service.

By the time I discovered that I had a problem with my hot water heater and that it needed to be replaced plus make a service call it was 3:00 p.m.. The person answering the call said that he had someone just finishing up on another job and could be at my home and that the service representative would call me when en route. The service rep John called and was here at 5:00 p.m. John explained in detail the work that needed to be accomplished including what needed to be done to bring up to code and fully answered all my questions. He estimated that it would take approximately two and a half hours for the installation and that's exactly how long it took. Four hours and thirty minutes after placing my initial call the job was complete. John did a superb job on the installation including cleanup. Everything needed to accomplish the task was in his truck. He was professional, courteous and it was easy to tell he knew exactly what he was doing. I highly recommend Water Heaters Only for anyone needing work on their water heater and thank you for the quick and outstanding service.

Our water heater started leaking and we had a house full of company. Greg at Water Heaters Only went out of his way to have someone available on a Sunday morning. Steve B did an excellent installation job! He was friendly, proficient and paid attention to the most minute details.

Dillon Petersen did a fantastic job installing our new Hot water Heater. Thank you very much!!!

Brandon came out very promptly, and did a very professional job. I feel that the product and installation were both top notch.

Matt, our technician, was extremely courteous, took time to answer all questions, was very knowledgeable and very professional. Called on a Sunday evening and Matt was out Monday morning. I wouldn't hesitate to call them when needed.

Brandon Nelson just installed our new water heater, he was very professional, knowledgeable and meticulous, he explained it all and was patient when we asked questions, he also wore a mask at all times to keep everyone safe.... we are very satisfied and very happy with his service
Joe Brennan/Sacramento

My water heater leaked out yesterday Sunday Aug 8th, 2018. I called them and told them what happened and the receptionist gave me a very good price quote and asked me if I wanted them to come out that same day. But since I was having a party, I said Monday was better. So came they came out Monday morning.

Ron B (technician) called me Monday morning and said he would be here within an hour and he was. He was very courteous and polite. He explained everything he was going to do. I am very please with the work that he did. I recommend water heaters only to anyone that needs a water heater !!!!!

The water heater we had was repaired a few years ago by Water Heaters Only, and finally it was time to replace it. The mechanic that came out was John, and he took the time to set things up and make sure everything was good to go. The order number is 1063794 from Jan 24, 2015. Great job! Steve

Same day service. Quality workmanship. Very pleased. Minimum inconvenience to the day.

I am submitting this review because John F. was great! Explained the process, all our options, and how to maintain the new water heater. He was careful in our home with the removal and install and a complete professional. Really appreciate great service when bringing someone in our home.

work was done quickly and professionally, technician was friendly and informative

Great Service! Thank You for being there! Not real happy about the unprotected wiring but so far so good. Great technician!
Merry Christmas

My service technician Matt from Sacramento was exceptional. From the phone call to let me know he was on his way until the clean up at the end of the job he was professional, knowledgeable, and efficient. Totally an all around great experience. As this being my first time having to deal with a broken water heater I didn’t know what to expect but Matt alleviated all my concerns and I would undoubtably recommend WHO as a company anyone would feel comfortable using. Great job and thanks. Jim

Brandon was very knowledgeable and professional. Brandon showed great concern of my work schedule and was willing to work around my busy schedule. I was very much appreciative to that, because I have never had a technician willing to be so flexible for a customer. Upon arriving on time, Brandon took time to explain the problem of the old heater and what he was doing with the new heater. At the end of the day, Brandon did an AWESOME JOB!!!!

John came on time as he scheduled on 5-13-15. Once he arrived he assessed the existing water heater which was leaking. He gave me an estimate and told me what needed to be replaced in addition to the water heater, i.e., valve, flex pipes. flue vent. In addition to providing a cost estimate, he provide an estimate to how long the job would take. Comparing to the big box store, he provided a competitive price and would have the job done in a few hours. He completed the work as stated and left the job site in a clean condition. Would recommend Water Heaters Only to someone needing a water heater replacement.

We woke up to a leaking water heater, called at 7:30 am. Had a technician out to our house at noon. Window for service was 12-3 pm. Dillion the technician did an awesome job, removed and replaced water heater by 2 pm. Our house is sale pending, house inspection is scheduled for Thursday. 😳 . Would definitely recommend Water Heaters Only.

Brandon Nelson did a great job. Very professional and very good at what he does. I called them for an estimate and not only were they the best price among 3 other big co. but were able to do the job right then. You can bet I will spread their name around. Thank You Monty Gray

The technician, Brandon Nelson, was knowledgeable, quick, and courteous.

I called WHO for a quote on 7/23/16 and arranged for an installation the next day, 7/24/16. Ron B. called ahead to let us know when he would be at our home. Because of a obstinate vent pipe, the installation took longer than planned, but Ron persevered and finished the job that evening. Installation was professional, and everything was cleaned up. The new water heater works great.

Very professional and honest. Tech came and gave honest estimate both over phone and onsite (estimate changed very little). Was not up-sold once tech came to the house to give estimate (like Home Deport, Lowes, and Bonny Plumbing). Install was on 3/1/2018 in Elk Grove for Ray M. and installer was John I believe. Would recommend.

Dillon was fast and efficient. Very knowledgable and got the job done more quickly than I expected.

Quick, fast service

We had Matt and Dillon out to replace our water heater, and they were excellent. Came on a Sunday and did a beautiful job. We couldn't be more pleased with their work. Thanks, guys.

I received same day service for a water heater replacement from Water Heaters Only. Dillon showed up on time and gave me a quote to replace my 15 year old water heater. The price coated quote was competitive and Dillon had everything he needed in his truck to start the job immediately. Two hours later, I had a brand-new American made water heater that was installed using high quality components. Dillon explained to me why my old water heater rusted and leaked. The materials he used were chosen to be compatible with the water heater and the pipes in my wall, so I know I don’t need to worry about the new unit rusting. He lit the pilot for me and showed me how to do it myself. I now have a water heater system that is better than what was originally installed in my house. I highly recommend Dillon and Water Heaters Only.

Brandon was on time, knowledgeable, professional, and skilled in his trade! I would highly recommend Water Heaters Only and Brandon! Called and made an appointment on Sunday evening at 6pm for Monday morning at 10am. He arrived with all the new hardware to update our water heater! Start to finish just about 3 hours! Upgrade before you have a problem!!!

Installer was right on time. Very knowledgeable and completed the installation on time and at price quoted. I am very satisfied with the installers work and would recommend the company without hesitation.

John was very helpful and knowledgeable. The experience was a good one.
Would recommend using this service.

Our old water heater finally gave out. Called Water Heaters Only, and they sent Brandon out to install a new one.
Brandon was very professional and did a great job!
He went over every detail of our new heater with myself and my wife.
Excellent Service!!!!