Thumbs Up Rooter And Plumbing

Fast, professional, and reasonably-priced service

My bath tub faucet (hot water) has been hanging on by a thread for almost a year. About a year ago, my bathtub hot water faucet became difficult to use. I’ve been using it as delicately as possible, knowing it would need work soon. Somehow I have made it to August 2021 and last week the faucet finally bit the dust - making it almost impossible to turn it off. A friend of mine had just gotten plumbing work done and had a great experience, so I got their info & sent a text.

Shortly after my initial contact, I was able to arrange for an appointment a few days later. I also mentioned how nervous I was to have someone in my home, as I cannot yet get vaccinated, and am high risk for a difficult time handling Covid, should I get it. They assured me they are fully vaccinated, wear masks, shoe covers and also gloves.

Today Eddie arrived on time, and was ready to tackle the job, while also staying mindful of my concerns re: covid. They were efficient, kind, and made sure to explain what was happening as the diagnosis and testing unfolded. Eddie quickly determined what needed to happen and began the search for the necessary part. It just worked out that Eddie found the part, and was able to come back and complete the job in a short timeframe.

I truly cannot say enough about how wonderful Eddie is. Eddie was also delighted to meet my hound, and ensured me they’re very pet-friendly, which is lovely. Eddie tackled my job with intention and mindfulness, while also educating me, searching and finding a tricky part, and getting my faucet better than it ever was in the past. I fully intent to beg Eddie to work for me for any plumbing jobs I need, because you just don’t find gems like him often! If you’re able to get onto Eddie’s schedule then you’re a very lucky one indeed!

Salvador is professional and shows up on time. His work is clean, timely. I would recommend him anytime. Thank you.

Eddie was great, arrived early and did a great job on clogged plumbing/drains, great service and I recommend Thunbs Up Rooter. Thank you.

Sal came on Dec. 31 to clear out my main sewer line. He took the time to do a thorough job at a reasonable price. I have great admiration for this one man company.

Very happy with the service I received and reasonable. Top notch company with friendly service. I would definitely recommend and use them again. They did a fantastic job fixing the leaky pipe under my house and replacing the old wood under the toilet that was rotted out. I appreciate good customer service and that's exactly what I received. They deserve 2 thumbs up !

Shanna

👍🏾👍🏾 I give them thumbs up. Excellent plumbers.

I brought on Sal to help with the sewer lateral compliance on my home. Sal's initial estimate was very competitive compared to two other bids I received, and in the end he got it done for even less thanks to the work being not as involved as originally thought. He passed along the savings to me ($2K). That is integrity and on top of that he was super responsive and coordinated with the city and EMBUD on the inspections and certificate. A+++ all the way on Thumbs Up Rooter. Will call them again anytime I need plumbing or sewer work.

its lit

Our water heater broke and leaked all over our basement. We called Sal and I am so glad we did! Whoever installed our last water heater botched the job. Sal said there were pieces missing, the wrong sized pipe was installed etc. He installed the new water heater, changed out the wrong sized pipe and he also added a sediment catch below the water heater, a drain line in case it ever leaks again, AND a carbon monoxide detector since there wasn't already one in the windowless basement. We had gotten a bid from another company for the exact same rate, but they did not offer to do even half of what Sal did. He will definitely be our go to plumber from now on :)

Very professional and reasonably priced plumbers. A+