I had two projects, replce a water heater and replace the glavanized lines with new pipe to all house. I had an exceptionally good experience with everyone at Arrow. Stacie is a gem, calm, organized and accessible. The pluming staff - Chris, Clark and Steve were polite, quiet, exceptionally respectful about keeping things clean, clever with some challenging work arounds, and not grumpy even after they slithered under the house for a whole day. I got three bids and this was squarely in the middle. They did not make arrangements to reground the house after replacing the piping or put in electric box so be sure to add in separate electric work when you're considering the bid.