Piedmont H & R Plumbing

If it was possible to give zero stars we would. Phoned company on a Friday afternoon, was told by a man named Rafael that he would come out on Saturday as he was busy on another job and could not source parts if he needed them. Accepted his explanation and agreed he would come out the next day. Phoned around midday on Saturday as had not heard back from him yet. Got through to Rafael directly and he said he will call back later in the day to come out to house in the afternoon. Then complete silence. No call or explanation and no show, on either Saturday or Sunday. We had to call again on Monday to chase him, message went to voice mail. Called twice again on Tuesday and finally got through after leaving voice messages. Rafael told us he would make it out later in the day on Tuesday. No communication again. It’s Wednesday morning now. Would never trust this company or Rafael with any type of emergency. Poor communication, and non existing service. How they stay in business is absolute wonder. If COVID-19 does not kill this business, Rafael’s service surely will. BE CAREFUL WITH THIS COMPANY

Quick response, good communication, and high quality work (in my case, a water heater replacement). Very happy with them.

Hats off to the sewer repair team - they delivered on their promise and more! We couldn't be happier with their professional level of service. It's clear that this crew takes great pride in delivering top-notch results, earning our highest recommendation for anyone looking for reliable plumbing services.