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Malcolm Plumbing & Mechanical

Malcolm Plumbing & Mechanical


184 Mendell St, San Francisco, CA 94124

Description


Malcolm Plumbing and Mechanical is a fully licensed and insured plumbing contractor in San Francisco, CA serving Colma CA, Daly City, Brisbane, and surrounding areas. We are a family owned business that takes pride in all our business relationships and have been in the industry for over 100 years. Our experienced plumbers offer a wide variety of residential and commercial plumbing installation and repair services. Whether you have a simple clogged pipe or potentially complicated sewer problem, we are your go-to plumbing company.

SERVICES


Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, 24 Hour Emergency Service, Annual Backflow Test, Back Flow Testing, Bathroom Renovation, Boiler Installation, Boiler Service & Installation, Boiler Certificates, Cleaning Drain Repair, Commercial Plumbing Installation And Repair, Commercial Plumbing Jobs, Complete Plumbing, Complete Plumbing Inspections, Drain Cleaning, Drain Repair, Drips Or Leaks, Earthquake Shut Off Valves For Gas Meters Installation, Faucet And Toilet Repairs, Full-Service Plumbing, Gas Line, Gas Line Inspections, Gas Line Installation & Repair, Heating Issues, Home Services, Installation Back Flow, Kitchen And Bath Remodels, Leaking Bathroom, Line Inspections, New Installations, Personalized Service, Piping & Re Piping, Plumbing & Mechanical, Plumbing And Heating, Plumbing Inspections, Plumbing Installation And Repair, Plumbing Systems, Quick Plumbing Services, Residential And Commercial Plumbing, Residential And Commercial Plumbing Installation, Sewer Backup, Sump Pump Installations, Sump Pump Repair & Replacement, Water Cop Leak Defense Systems, Water Heater Installation, Water Line Installation & Repair, backflow testing, bathroom remodel, gas line installation, gas line repair, hydro-jetting, install hydronic boilers, install steam boilers, kitchen remodel, leaky faucet repair, piping, re-piping, repiping, service hydronic boilers, service steam boiler, sewer line repairs, sewer replacement, sump pump repair, sump pump replacement, video pipe inspection, water heater maintenance, water heater service, water line installation, water line repair, Heating system installation, Heating system maintenance, Heating system repair, boiler installation, boiler service, c-4 boiler, hydronic boiler, steam boiler, drain clog removal, sump pump installation, sump pump maintenance,

Reviews


David Stratta
David Stratta
2 years ago

suzanne levaggi
suzanne levaggi
2 years ago
please use my proper email address which is: [email protected]

Nora Blay
Nora Blay
2 years ago
Excellent service and professionalism.

Joanne Weir
Joanne Weir
a year ago
This is the very best and most professional plumbing service by far. I have used many companies but Malcolm is the best. I always feel like they are taking care of me and that they really care.

Jerry McGovern
Jerry McGovern
2 years ago

tim strickland
tim strickland
2 years ago
They can the very next day after I called them.

shuotao huang
shuotao huang
5 years ago
Kevin and Bobby did a great job figuring out the cause of 2 different water issues involving our building. When one of the problems recurred, it was fixed so expertly that the water fixture in question is actually better than before the problem arose. Thanks to Malcolm Plumbing for their high quality, professional work.

Amalia Aboitiz
Amalia Aboitiz
2 years ago
I have had Malcolm plumbing work in my home three times now. Each plumber has been smart, swift, professional, respectful, tidy, and timely. The office manager, Sarah, is also responsive and an effective communicator. I've used a few different plumbers in my residences over my 30 years of living in San Francisco, and I now feel confident that I can count on Malcolm Plumbing to be my go-to plumbers from now on.

Francisco J Pena
Francisco J Pena
3 years ago
Fast service and great technicians

Denise Mulle
Denise Mulle
3 years ago
Very customer oriented and efficient. The company representative that serviced my home was professional and very courteous

Mariel Jacinto-Valdes
Mariel Jacinto-Valdes
2 years ago

Philip Bowles
Philip Bowles
3 years ago
Heck, my grandparents used this company, and I'm in my late 60's. No, they are not the cheapest. Just the best. And...bad plumbing can cost you much, much more than the somewhat higher labor cost you pay for getting the job done right the first time.

Antonio Mankini
Antonio Mankini
2 years ago

Jane Grimm
Jane Grimm
2 years ago
Also fixed the sink stop and showed me how to cleanout the trap in the sink and ease the faucet hose in the kitchen sink. Very helpful.

Thomas Brown
Thomas Brown
3 years ago
This was the third water heater I've purchased and installed from Malcolm Plumbing since 1995. The man who did the inspection and estimate found water was coming from the roof exhaust. He went up on the roof to inspect the cap. He then discovered the angle of the exhaust pipe coming from the heater was causing the water problem. When the crew came the next morning to do the installation they were exceptionally attentive to details. One thing they did was bring my existing earthquake restraint up to current code by replacing the metal straps and adding two horizontal boards to prevent the heater from moving in that direction. The model of Rheem heater they installed was a Classic Series--Professional which comes with many quality features and a 6 year guarantee. Although the final price was a bit more that I expected, it was well worth it given the extra work they did and the overall quality of their work. All three men showed up in masks and were friendly, well informed and professional. After installation, there was a minor technical problem in getting my copy of the signed invoice but it was resolved by a phone call.

John Golob
John Golob
4 years ago
Super helpful, 100% pleased with their work on our heating and boiler. Highly recommend! A++++

hg lau
hg lau
4 years ago

Robert McMillan
Robert McMillan
2 years ago
Great folks to work with.

John Thom
John Thom
3 years ago
Robert did a great job. Looked out for our interests. Thank you

Dorothy Connelly
Dorothy Connelly
2 years ago

Victoria Fay
Victoria Fay
4 years ago

Jennifer Hamamoto
Jennifer Hamamoto
4 years ago
Great service!

Mohammad Azab
Mohammad Azab
2 years ago

Kim Watson
Kim Watson
2 years ago

Glenn Bauer
Glenn Bauer
3 years ago

Carol Lau
Carol Lau
2 years ago

Carla Kozak
Carla Kozak
2 years ago

chris gilsenan
chris gilsenan
3 years ago
prompt and professional, every time. Thank you

Janis Lum
Janis Lum
2 years ago
They come when scheduled and email the photo of the service person coming. He was knowledgeable and efficient

Alvin Chan
Alvin Chan
6 years ago
Emailed me in advance of arrival, showed up on time, came prepared with the correct parts based on my verbal description of the problem, fixed the issue with my dishwasher, tested the work, cleaned everything up, and left. Couldn't be more satisfied. Extremely professional, quick and painless. Highly recommend these guys.

Thomas Lloyd-Butler
Thomas Lloyd-Butler
4 years ago
I have worked with Malcolm Plumbing for over 20 years; The company has plumbed my house since the 1950s. I had a disappointing experience on my last call. Very disappointing: It was good friday and I had a runt of the mill clogged drain. I was told it was a holiday (its not a national holiday, and as a catholic, it was not one for me). I was told it would be a 3 hr min. service call and I would be charged double time owing to the holiday. I searched for another solution, but felt that Malcolm always has worked on my house so I called them and Max came at about 5 45 on Good Friday. Three problems, as quoted I was charged over $1350.00 for just one hour of work, maybe 1:10. Second, I called back and asked for a discount and I was told that they would reduce the bill by 120.00 Very disappointing, after literally 10s of thousands of work with this company. Finally I was told that it was a 2 1/2 hr call. I know and I timed it, Max was there just over an hour...so even with driving time (and I don't get paid to drive to work, do you?), 2 1/2 hrs was a stretch....Finally the company reduced the bill to 750, refunding about 1/3 of the call, which was moderately satisfying....In the end, my trust in the company has been really shaken and I remain very disappointed.

Roberta Chee
Roberta Chee
3 years ago
I loved the response time as my call was answered promptly and an appt was arranged easily. I loved the email I received with the photo and information about who would be doing the work. GREAT customer service!!!

Marina Inn
Marina Inn
2 years ago

David Rossini
David Rossini
3 years ago

Jacqueline Young
Jacqueline Young
2 years ago

L
L
7 months ago
The office listened carefully to my problem and sent Bobby who came well prepared, was very efficient and professional and also fixed a few other problems, too. Excellent job overall.

john diaz
john diaz
6 years ago
Mr Cahill came and assessed the problem with a leak behind kitchen wall...he sent out Juan and Patrick who did a very clean professional job. .
Can't recommend them enough! Thank you Malcolm Plumbing!

Yakov Sheynkerman
Yakov Sheynkerman
2 years ago

Rodrigo Zenteno
Rodrigo Zenteno
3 years ago

Marcia Herman
Marcia Herman
2 years ago
I called Malcolm Plumbing as I wanted a gas pipe with a shut off and on valve, in a 100+ year old fireplace that is no longer safe to use, removed. I realized that I had 2 other fireplaces in the building with the same concern. Max shut off the gas, removed and capped all 3 valves and then thought to go into the optometry business on the ground floor and relight the pilot on the water heater for the whole building. Max was thoughtful about safety, very timely, efficient and I highly recommend him and Malcolm Plumbing.

Karen Simons
Karen Simons
2 years ago

Natalia Arata
Natalia Arata
2 years ago
I would like to thank you Malcolm Plumbing team for consistently exceeding my expectations with regard to their services. My special thanks to Sarah Ketchu for her intelligence, outstanding interpersonal communication ethics and focus on her client’s needs. Thank you!

Ken T
Ken T
2 years ago
Malcom Plumbing has always come through when needed. They've helped me both at home and at my work. I love that they let you know when the plumber is coming, along with a photo. They've always been on time, courteous and they wear booties and bring a mat to keep your place clean. They are happy to explain what the issue is about. 5 stars

Rosilyn Young
Rosilyn Young
2 years ago

Helen Norris
Helen Norris
2 years ago

Gianina Mitchell
Gianina Mitchell
2 months ago
I was staying in my parent's apartment and had a technician from Malcolm Plumbing come in to repair the garbage disposal. He was unprofessional from the start, asking me what my parents did for work and commenting on how nice the apartment is. His repair consisted of manually turning the garbage disposal and a suggestion to get it replaced. The garbage disposal worked for about a week before it stopped working again. On top of that, he tacked on an extra hour of labor that he did not work. After seeing the invoice, I contacted Malcolm Plumbing with a timestamp of when he received the key fob from the concierge and when he gave it back as proof that he was there for an hour -- not the two that he submitted on the invoice. I was told that they would speak with the technician and get back to me, which they failed to do. I ended up calling them a handful of times over the span of two weeks until they informed me, in an extremely dismissive and aggressive tone, that I was in the wrong since they add on the time it takes for the technician to drive to the apartment complex (a 15 minute drive) and the time it takes for them to get the tools out of the car and into the apartment (he came in with a roller backpack of tools...shouldn't take 45 additional minutes to do that). The cost for this man to manually spin the garbage disposal for it to stop working days later was $510. Ridiculous. As a woman in her early 20s I 100% believe that he took advantage of my lack of knowledge on plumbing and maintenance and believed that I would not speak up. You can look at their reviews on Yelp where many other people have had experiences being overcharged. Before booking services from them, I encourage you to find somewhere where they can give you a quote that makes sense.

Rachel Malina
Rachel Malina
2 years ago

Renee Brown
Renee Brown
2 years ago

Renald Bacigalupi
Renald Bacigalupi
4 years ago
Great job from start to clean up!

Maryellen Whitton
Maryellen Whitton
2 years ago
We, Tom Lewis Restoration and Consulting, have used Malcolm Plumbing & Mechanical for various jobs over the years. They always provide excellent and professional service. We highly recommend them!

Michael Hipolito
Michael Hipolito
2 years ago
I was able to get same morning service for a sink plumbing issue with new garbage disposal installation, and haul away of the old one. Bob was punctual, knowledgeable, friendly and efficient. Top quality service! I would definitely use this company again for any future repair needs.

anand gokel
anand gokel
2 years ago

Joshua Kavanaugh
Joshua Kavanaugh
4 years ago
Working hard or hardly working. ;)

Siesel Maibach
Siesel Maibach
2 years ago
Good service, responsive and friendly.

Demi Bowles Lathrop
Demi Bowles Lathrop
4 years ago
Bobby was wonderful, and after much effort made things right. Thank you!

Jen Seis
Jen Seis
3 years ago
Plumbers arrived on time (actually a bit early!), tenants are happy, landlord is happy, all good! They are quite expensive, but to be fair, they told me the expected cost up front.

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Hours


Wednesday 7:30AM–4PM

Thursday 7:30AM–4PM

Friday 7:30AM–4PM

Saturday Closed

Sunday Closed

Monday 7:30AM–4PM

Tuesday 7:30AM–4PM

Location


Manager


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