If you're skimming reviews, then then I'll just recommend you give Drain Rooter Service a call. If you're like me, you'll be delighted you did.
Backstory - Last night at 7 PM (of course, a couple hours after sunset this time of year), my son emerges from his shower saying, Dad, the water is not draining in my shower. As you can imagine, that's something we never want to hear. But, there it was. After getting numerous towels in place to soak up the water in two back-to-back bathrooms (thankfully, it was shower water, not poo water), it was time to get someone out to my house quickly to get the sewer line flowing again.
I looked back a a previous review I did in 2018 for a drain service I recall being happy with. I called them, but I got a voicemail indicating they had closed for the day - just an hour before. With this situation being what it was, waiting until the morning in the hopes of getting into the service schedule wasn't going to work.
So, I began looking through reviews. I quickly came across Drain Rooter Service, and I liked the reviews I was reading. I saw that they were open until 9 PM, so I gave them a call at about 7:15 PM expecting to have to leave a message. To my surprise, Todd answered the phone and asked me how he could help. As it turns out, he was just finishing another service appointment, and he asked me to text him my address. I did, and he was at my house within 25-mins. That was a Wow!
Todd quickly diagnosed the problem, and offered to power-snake my main sewer-line for a reasonable price. I was glad to hear he had a power-snake because the results of a previous hydro-jet service had only lasted two-weeks. Then, I had to pay a different service to do it again using a power-snake.
And, Todd's power-snake has a second 25-ft section that he added so he can clear-out blockages that are a little farther out than 25-ft. His power-snake had to go out there beyond the first 25-ft to clear-out the blockage. In short order, the extended snake had the backed-up sewer water flowing smoothly again. We tested with a couple toilet flushes, and all was good.
Wrapping it all up, these are the Positives:
1. Todd answered when I called.
2. He understood the urgency of the situation.
3. He showed up in less than 1/2-hr of being called.
4. He uses an extra-long power-snake to break-up blockages beyond the 25-ft range.
5. His service fee was quite reasonable.
6. He offers a 30-day warranty.
7. He was pleasant and easy to talk with.
Negatives: None.
All in all, Todd saved the evening, and he made me look like a hero to my family. Drain Rooter Service is my new go-to service for urgent sewer-line problems. I highly recommend Drain Rooter Service. Give them a try.
Thank you for Liking this review - and for sharing it to help others get their sewer-line issues to go away and feel great about the service they received.
