Solved Plumbing Services - Tucson

I have always enjoyed the experience of buying my dance shoes here. Beverly, usually helps to fit the dance shoes and she very helpful. A strap broke on shoes that I have bought several months ago. I asked Beverly how I might repair the shoe. She immediately offered to glue it for me. After doing so, she said that the owner suggested that I get the shoe stitched. They suggested the El Con Cobbler and provided me with a card that said they would pay for the repair. I was very impressed with this gesture. I feel that they went above and beyond in customer service. Thank you Hirsh's Shoes!

My mother has bad feet and I bought her a pair of shoes for mothers day! She LOVES THEM!!! Thank you sooo much for your helpful advice Hirsh's Shoes!

She is feeling great, has more energy and is feeling ecstatic after wearing her new Orthopedic Shoes from Hirsh's Shoes!!

Be careful when shopping at this business. My wife and I bought a pair of dance shoes. My wife changed her mind and never took them out of the box. I attempted to reurn them and I was told there is no return on dance shoes even though they were never worn.

I reminded the sales associate that she told both of us that we could return them if they did not fit well. She claimed that she said we could return them for an exchange only. I told her that I did not remember her saying this.

I asked to speak to the owner and he refused to come out and talk me. The sales associate told me that I should have read the receipt (very small print) when I purchased the shoes.

The bottom line is that they did not care about customer satisfaction. The sales associate was extremely rude and uncaring.

I will never enter this store again.

I used to have extremely high arches, but because I have large feet, it has always been hard to find shoes that fit let alone ones with enough arch support. After having worked at numerous jobs where I am constantly standing on concrete or similar floors, my arches have finally completely flattened out. I have been going to Hirsch's for over 2 years now, and have been helped by nearly all of their employees with every one of them being extremely helpful and going way beyond what most places consider acceptable customer service standards. They always have the size I need (even if it's not in the exact color or style I like), and help me choose the best shoe for whatever I need it for. There is a difference between liking how a shoe looks and if it will actually do the job required or not. Unfortunately, the owner is retiring and closing the store. If they aren't already closed, they will be in the next month or so.

I haven't been helped by the woman mentioned in previous reviews. The employees have all been men. What with working in the airport selling electronics, I know exactly how she feels when knowing someone is just there to find out what size they need then buy it online because it's less expensive, but I would never ever be rude to someone because of it. That is extremely bad practice. And if someone is looking for something my company doesn't carry, the internet is the first place I recommend; even giving suggestions on specific sites to try for whatever it is they need. I'm not a used car salesman and will NEVER sell something to someone that I know for a fact won't work for their needs, unless they insist on purchasing the item even after being forewarned it wasn't meant for that. Luckily, I haven't run into this issue during any of my visits to Hirsch's.

I am a ballet instructor and I get all of my ballet shoes here. They have a fairly decent section of dance wear too. I have sent several of ,y students here.