Roy Dossey Plumbing

Roy Dossey Plumbing is great. Always pleasant on the phone. Very professional. They are very professional. They know what there doing, get in get the job done quickly and correctly the first time. I recommend them to all my friends.

Used these guys since 1990 but I was very disappointed in the last 2 visits and no longer use them. Sent out multiple workers and the lead guy was kinda arrogant. Didn't follow my wishes since he knew better - he didn't.

Responded on the first day I called. Came earlier than expected and very professional. installed a water heater, two outside bibs and repaired an outdoor pipe. Very professional, courteous, stayed on task! I have used them for many years! Highly recommend.

Wonderful people! Thank you for your help!

This is the 4th different repair they have done for me. Always had practical explanations of the repair. This last one was simpler and cheaper than I understood it would be. In and out in under 30 minutes.

Excellent work installing a water heater and cheaper than buying it myself!

I was absolutely amazed by their service and their price. They were less than half of my other two quotes and I told him, if I ever need any Plumbing I'm calling them, and that's why they have their prices so cheap, so whenever you need a plumber you will have to go to them !because they are hands down, the best. Clay one of the owners came and did our job. I can't say enough about their work and prices !!!

Very responsive. Replaced cartridge in my shower and fixed leaky tub spout in an hour and did it at the best price.

No comment

GREAT SERVICE! Very efficient and reasonably priced. They have been out here three times. We’ll continue to use. Highly recommend👍

RoyDOSSEY Plumbing is a good place you can depend on great service I'm certified I know I used to work for the company used back I'm retired from the city of Chandler they really do great work and you can depend on them will be no Melvin on their job they do the best my name is Oscar Jones my brother Jimmy Jones

Always prompt

This is an exceptional family business. You can always expect quality service with fast response times and excellent communication.

Always available, reliable and honest. Have been using them for years at our business. Very happy.

Great people, quick service. I'm very happy with outcome.

WHAT A RIP OFF COMPANY! Called this company to unblock my kitchen drain, 2 guys came, 2 hours later, they had not managed to fix the problem. They were charging 89 dollars an hour, eventually I had asked them how much longer it would take and he said he does not know and he does not have a MAGIC WAND. $205 later, they left incomplete with their job. if you have any drainage problems, DO NOT USE THIS COMPANY IF YOU NEED HELP WITH DRAINAGE PROBLEMS.

On time, clean service & great communication regarding repair and cost. Fair & local.

Used their services to fix a few things on our house to sell and our new house we had just purchased. Friendly duo and very straight forward without any fuss or upselling. The crew did their work and explained anything I had questions about. Their fee was very reasonable especially considering my job required them to work in 2 different locations. Will recommend them to anyone needing plumbing and will be the first I call when I need plumbing services!

We hired Roy Dossey Plumbing to fix a leak coming from the bottom of a toilet. The technician advised that the issue was simply that the wax ring needed to be replaced/doubled up, which was done and the issue was fixed. However, the reason for my negative review is that they ruined our flooring in the process. Our flooring was just a year old! In the process of removing the caulking, the plumber chipped our laminate flooring in several places. There was one panel of flooring that was slightly wet due to the leak, so I accepted the couple nicks in the floor, although I was upset about it. The plumber did a sloppy caulking job, so we requested they come out to remove it so we could do it ourselves. They came out to remove the caulking and chipped the flooring again, but on the opposite side (where the floor had not gotten wet).

I contacted the manager, Cathi, to express my concern. I had no intention for asking for anything, but thought it was important to share the experience so this doesn’t happen to someone else. I was polite, but expressed my disappointment and dissatisfaction, as we will now have to replace our flooring in the bathroom. She was immediately defensive, telling me how long they’ve been in business (that is irrelevant to the issue). She told me that the chips in the flooring is just a consequence of pulling the toilet up and it’s bound to happen, and to buy a bigger toilet to cover it. I would need a pretty huge toilet to cover their mistakes. Rather than try to understand my frustration, Cathi continued to make excuses. My issue is not the slight scratching where the caulking was, my issue is the chunks of wood that are inches away from the toilet, which is just poor workmanship. I sent her pictures and she stated that she would also send me pictures that her employee sent her. She also said she would speak to both men that worked in our home and would follow up with me. It has been two weeks and I have not received pictures, a follow up call, or even an apology. I will never do business with this company again.

If you do choose to do business with this company, I recommend taking before pictures, and possibly standing over their shoulder to watch them work. I posted pictures of the damage with Yelp review.

Great service at reasonable cost

Hooked up all our plumbing for our DIY vanity. He's definitely an expert!

The hot water valves in our bathroom were seized shut after being turned off for years due to littles. They showed up right on time and had the repair done very quickly! Highly recommend!!

Awesome family run business.

These folks are terrific! Have had them do several projects around our home. Always show up when they say they will, they use quality materials and products, and their rates are reasonable! Highly recommend!

1st guy came out.....did pretty much nothing... .charged 180$ we ripped the wall open and waited for them to return to fix the issue.....we call them to come out. 3 to 4 days later (today) we have been waiting since 7 am for the guy to come who said he would be here first thing.....now its about 11. He must sleep late???? If i had a choice id never call them out again. Unfortunatly i rent and landlord calls them

Excellent price and quick response. Zero complaints from this long time family company!

As with a few reviews below, they were, No-Shows, No-Answer, and No-Call Back.

I have a scary problem of an underground water main leak. I called them and was told that someone would be by to assess the problem that afternoon, or the next day, and they would put me on their schedule for 7 days out.

I stayed home for both of those two days, and they never showed up. Then I called on the 3rd day and they did not answer. I left a message asking if I was still on the schedule for the appointment they had available.

They NEVER called back. (still have not,) All this while I had a large problem that is getting worse as I was waiting on their help.

Then I had to start all over to get on the schedule with another company.

This is terrible !

Always have good service !

Always provides quality service to our clients!

These guys are awesome! They are always friendly and very knowledge able!

They did a great job. Honest & efficient.

Needed a faucet repair .. Called twice and left a VM, nobody called me back !!!

Great work and they keep the work space clean before... during and after

Great experience, reasonably priced.... truly an honest outfit.

The best, HONEST PLUMBER I have ever used. 15 years now and they have quality experienced people working here that wont gouge your wallet! Love you guys. Thanks so much to you Kathy!

Dossey Plumbing is great! Very knowledgeable, professional and responsive. They provide excellent service. My boss uses them for all of her properties, both personal and for her clients. (Deena for Mary Jo)

Took good care of us!

Quality work and show up when they say they will!! Excellent company 🙂

Great customer service, pricing, and response time! Same day service call was a lifesaver! Highly recommend for all plumbing needs!

Had a water main leaking in my front yard and they came out a day after I called them. They found the leak 3ft underground and had it fixed within two hours time then charged me less than half of what I thought it would cost.

I was so impressed I had them come in and run the plumbing for my kitchen remodel where they had to cut the foundation and run lines underneath it. They had the job done the same day they started and the technician was even thoughtful enough to put a piece of plywood covering the hole in the wall so my cat wouldn't go in the wall while I was at work. Can't recommend them enough.

Best price. Great service.