Gene Shillman
5 years ago
Joe is a life saver. Third time we've needed him, and this time it was urgent. Water heater blew and flooded our garage. Joe returned my call quickly, and got over there that morning. I was out of town, but he communicated with us both so she knew help was on the way. He told us the water heater was still under factory warranty, and he handled all of that. He explained that there was no expansion tank installed on the damaged unit, and recommended we add it to the new one (In Phoenix they are required by code for a closed water system). That addition was not expensive, and could add years of life to our new water heater. Joe also let us know that the replacement water heater would be under factory warranty as well. Glad to hear it, because we are new owners here, and didn't know the old water heater was under warranty. Much better than buying a replacement water heater! Joe made it happen, without selling us a new water heater. Installation was done quickly, including the new expansion tank, and he hauled away the old heater. Install cost was very reasonable, and hot water was up and running in one day. Joe is knowledgeable, attentive, and very qualified. We highly recommend Joe, and Peace of Mind Plumbing.