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Modern City Solar

Modern City Solar


2020 N Central Ave # L150, Phoenix, AZ 85004

Reviews


Leo Barrera
Leo Barrera
a year ago
If you’re looking for a great solar company to work with that is competitively priced and has a solid customer service team then check these folks out. The wife and I sat down, took our time with the math, and solar made a lot of sense for us, but we wanted to be careful in choosing who we wanted as our solar provider. After going through at least a half dozen (probably more) solar reps we finally ended up working with these folks, and we are very satisfied with the whole process. Our sales rep Jeff was very patient and informative with all the questions we had to compare these folks to the others we shopped, and after we agreed to use them for solar I have to admit that I was surprised by the level of service and how well informed they kept us with the updates and support every step of the way. I even got a call to make sure I understood all the contract details. I work in insurance, which is a ‘contracts based’ business so I took my time going through everything before agreeing and Jeff was very informative, patient, and helpful in that as well. While we were waiting for installation we had a dedicated team member named Lexi reach out with updates on a weekly basis (they’ll follow up with you as often as you’d like, I asked for a weekly update) which was great, and the whole process from signing papers, to installation, to powering on only took a few weeks. I also checked with my tax pro who told me how we would benefit from the tax incentives for going solar and everything checked out. The best time to go solar is ASAP as things are changing and incentives might change as more people start making the switch. Even without incentives solar is a still smart choice however and this company is a solid provider. If you want a reliable solar provider who uses high grade equipment and delivers strong warranties and excellent service, these are the folks I would recommend. Thanks to Jeff and Lexi and all the other great folks who got us setup. Even the installers who came out were a solid group of gents. So far we’ve been powered on for a little over a month and already I’ve noticed a difference on my bills, and we’re just getting started! We are very satisfied - highly recommend these folks!

Haley Jones
Haley Jones
a year ago
My experience with Modern City Solar was amazing! They came to our door about 3 days after we closed/moved into our new home and we were able to make an appointment with them to return. It's been a few months and I don't remember the salesmen that we met (I believe one was Daniel Haber), but they were both very kind, patient and helpful. We knew we wanted to go solar, but didn't know much about it. After some research and talking with Modern City Solar, we knew we wanted to go with this company. They had a personal touch and a wonderful team - Lexi Hughes was our project manager and she was incredible with communication. We received emails and texts, as that was our preference, with scheduling information and confirmations as well as any updates that they could provide during the process. Overall, I think the time from our in-home appointment to finished install was about 6-7 weeks. After the install, it was another 3 weeks before we were finally up and running! It was a wonderful experience and we are so thankful to have had the team we did at Modern City Solar.

Marylyn Nelson
Marylyn Nelson
a year ago
We have had our solar system since October of 2020. Modern City Solar came out to meet us and we signed up that day. The entire process ran extremely smooth from that day until installation was complete. Everyone involved was courteous and professional and kept us updated throughout. They answered all questions and concerns in a timely manner. We’ve been pleased with the amount of solar energy collected and especially having no electric bill!

TW Warner
TW Warner
3 months ago
So I guess this company is no longer in business I have been trying to get in touch with Jeff Rogers but with out success. So if anyone knows who now owns or there new name I would greatly appreciate it.

Laura Pahules
Laura Pahules
4 years ago
Businesses that support the local communities are always my first choice to patronize. When Arizonans for Children was holding donation drives for our Back 2 School Bash to collect school supplies for kids in foster care Modern City Solar came through for these vulnerable kids.
Thank you for helping make sure these kids have what they need to start the school year!

Patrick Herrick
Patrick Herrick
4 years ago
Modern City Solar did a great job with my solar project. They always responded to any questions I had very quickly and kept me informed along the way. Their staff is friendly and helpful. The install only took a day and a half and it looks great, their installers do very nice work. I am very pleased with my system and happy that when summer comes and the AC is on 24/7, I’ll be saving a lot of money every month!

Josh Parmentier
Josh Parmentier
2 years ago
I have worked at MCS for the past 3 months now and I have nothing bad to say about this company and the people that I share the workplace with. I have been loving my job and have been able to move up fairly quickly by working hard. I stand behind the products that we provide to our customers because we are able to help save them a lot of money. I also love the team that we have and how it is growing each month. Overall, Modern City Solar is a great place to work and a great place to build experience in the professional industry.

Alberto Young
Alberto Young
4 years ago
The representative, Shane, was extremely knowledgeable, polite, and easy to understand, since the principles of obtaining solar power were completely new to me. The services offered by Modern City Solar are extremely attractive and they make it exceptionally easy for me to obtain the equipment and service. The forms and requirements were very simple and I should be realizing a significant savings on using electrical power. Shane answered all questions to my satisfaction and did not pressure me to accept Modern City's services. Furthermore, their program will allow me to own the equipment instead of having someone else's equipment attached to my home forever. I highly recommend that anyone interested in converting to solar power consider Modern City. They will realize savings as well as contributing to having a smaller carbon footprint and preserving our planet's resources.

Joann D
Joann D
a year ago
Couldn't be happier with the solar panels installed by Modern City Solar! Solar is a no brainer when living in Arizona and the experience with this company has been superb. The sales man was very informative about Solar energy and how it works and the project manager, Lexi kept us well informed with every step of the way!

The fact that there was no money upfront made this an easy decision to make. It has lowered our monthly energy bill tremendously just in time before the summer heat really hits us. It is so nice now to not have to be so cautious about turning on the AC! It's a dream to have my house nice and cool without worrying about a bill racking up!

Thank you for such a professional and reassuring experience!

Jeannette Acosta
Jeannette Acosta
5 years ago
Modern City Solar is a great company! Very easy to deal with, they were so helpful from start to finish.
This was one of the best overall experiences I've had with a vendor. The sales agent that came in was so informative and the way he did the presentation sold us right away. Payments, loan terms and warranty information were easy to understand. No hidden figures or small print. The approval for the lease was done on the spot. Signing up for it was a breeze.
The installation process quick and clean. They kept us informed throughout the whole process and answered all my questions. They kept me updated on the status and informed me what to expect. Very flexible with my schedule. Their answering service is always available and return calls right away, they won’t leave you hanging. The girl who answers the phone is knowledgeable and gets things going right away. Modern City Solar people have it together. If you are looking for a solar company and want the best possible experience be sure and choose Modern City Solar. I would recommend them to manage your solar installations

Pamela Sadowski
Pamela Sadowski
4 years ago
Modern City Solar did a fabulous job on my solar system. Shane is awesome. Call Modern City Solar today.

Adam with Modern City Solar was there all the way during the installation of my Solar system. I'm so satisfied with these gentlemen in getting me up and running. One person did take the time to come out and showed me how to turn on and how the system works. Again, great company.

Well having some issues of why my last bill was $179, this bill $200 when Modern City said I would not have these high bills. So who else is being let down? I'm not a happy person with this company. I need a return call from these people, like now.

Louis Edwards
Louis Edwards
5 years ago
We had a number of companies come to our house to talk to us about going Solar. At the end of the interview process my wife and I made the decision to go with Modern City Solar.

From first contact with Modern City Solar to final turn-on the Modern City team was terrific. Every detail was fully explained and every question we had was answered to our satisfaction. Modern City Solar analyzed our past annual usage and designed a system that we expect to cover 100% of our energy needs. We were kept updated at every step of the process and couldn't be more satisfied with this company's service. Modern City Solar gets an A+ from us and is highly recommended.

Antonio Hankins
Antonio Hankins
4 years ago
Jessica Lake/Antonio Hankins

My wife and I decided to go solar this year, and Modern City Solar made the process very easy. They did not try to cut corners with us and was very upfront. They made sure they kept in contact with us throughout every stage of our system being installed, and has still been very helpful after installation. I will be recommending their services to friends.

Jose Rodriguez
Jose Rodriguez
4 years ago
I contacted modern city solar after receiving their flyer in the mail and I had a great experience. The rep came out that week and walked me through the whole process and I was approved that day. He made the experience very easy and gave me all the information I needed. Once my project was in motion Jamie contacted me throughout the whole process from development to turning the system on and she did a great job keeping me up to date on the progress and answering any questions I had. I know I definitely made the right choice to go solar. Thank you

Jean Rempel
Jean Rempel
6 years ago
My husband and I have dealt with a few other solar companies previous to Modern City Solar and had not so good experiences. I'm the kinda of person that likes ALL the details and if it doesn't makes sense or it seems pushy I'm out. After meeting with our representative, Shane, we were 100% for it! He is very detailed and informative along with all the people we have dealt with during our application and installation. Great customer service! If you are going Solar, we recommend to go through them.

Kiley Sullivan
Kiley Sullivan
5 years ago
Do NOT believe all of these five star reviews. Modern City Solar offers their customers $75 to write a five star review. I'm not selling my soul for $75. This was one of the most frustrating companies I have ever worked with before in my life.

The sales pitch is very convincing. We were promised by our sales person that our system would be installed and up and running in 6-8 weeks. We signed paperwork in October and our system is up and running finally today, April 11th.

We had to continually contact them for updates to find out what was happening. It sometimes took three or four phone calls to get a hold of them. They were not great at returning phone calls. Sometimes I think our project would not have progressed to the next step at all if we had not been hounding them. I would go with someone else if I were you.

Jerome Vaca
Jerome Vaca
4 years ago
We had a great experience with Modern City Solar. First we spoke to Sherri and she explained to us how the install would work and then she put us in contact Shane. Shane came to our house and gave us a explanation of how going Solar would save us money and about installation. We had two choices either but or lease. We decided the most affordable way for us was to lease. We are very pleased with Modern City Solar as everything has gone the way Shane said it would.
I do recommend this company to friends and coworkers.

Rachel Renee Shatto
Rachel Renee Shatto
4 years ago
I just had my solar panels installed with the complete help of Modern City Solar. I say complete because I literally didn't do anything, they did it all for me. I was first approached by Sergio about getting panels and then Shane came out and presented the information. I really hate listening to pushy people do sales pitches, but Shane wasn't like that so it was refreshing. I received calls from Jamie throughout the whole process to tell me when things were happening and what step of the process they were in. I always felt like I knew what was going on. There were no hiccups along way and my panels are running perfectly! I definitely recommend them!

Terry McGrath
Terry McGrath
4 years ago
We were thrilled with the installation process from start to finish. Adam, our sales representative, was very knowledgeable, informative and professional. He made our decision making process extremely easy. The entire process took less than 2 months and everything was handled without any effort on our part. We couldn’t be happier!

Jason Reiche
Jason Reiche
2 years ago
Complete non starter. Just purchased a new home and part of our long term strategy is solar energy. This company came knocking on my door and I agreed to hear them out and include them in my search. When they arrived for the appointment, they refused to even talk to me because my wife wasn't present. My wife is busy so I'm evaluating options before wasting her time. Feels like a time share scam. Only interested in a quick sale.

Your reply shows that you still don't get it. You don't get to decide who the decision makers are in my house. In this case, I am the decision maker and you still refused to meet with me. Rescheduling would have solved nothing because at no time was I going to have anybody there but me. Your chosen business practice explicitly excluded me as a customer.

Miguel Sandoval
Miguel Sandoval
5 years ago
I’d definitely recommend this company to friends and family. Bobby, the representative that came out to talk to us about solar was very thurough and explained everything in a manner which helped us understand how the process was going to work. He was energetic and seemed passionate about his work. What I’ve had issues with in the past when it comes to installation of a service and/or product is the grunt work, usually gruff attitudes that seem bothered anytime you ask a question. NOT the case with Modern City’s installation guys. Very professional group of guys whom clearly informed me of everything they were doing. The last person whom came out was Jaime. Very courteous and informative. She came out to turn on our system, reiterated how our billing was going to work, and happily answered all questions we had. Modern City was wonderful every step of the way!

Benito Garcia
Benito Garcia
5 years ago
I recently had Modern City Solar come to my residence to take me through the setup process. I met their Customer Relations Manager, Jamie, she was very effective with explaining what was going on and made sure I had everything set up for my account. She was very professional and represented her company well. I would recommend them to anyone who asks.

09jitters
09jitters
4 years ago
This was an excellent crew that came out to install our solar panels. They were very professional and respectful. I asked questions, and I was informed on how the panels were to be installed, and if there were any problems, Modern City Solar would address them immediately. I highly recommend this company to anyone who is interested in having solar panels installed. True professionals.

Alexander Herrera
Alexander Herrera
4 years ago
Just bought a new home and living in a state where it's sunny majority of the year, we considered going solar. A representative came over and educated us on how solar can help us save money in the long run, and help the environment. Having data from my electric company, I can see my bill has increased and the usage has remained the same. Definitely a no brainier going solar. Rather invest money on solar than paying the electric company. After the purchase, the inspection and installation process went incredibly smoothly. After the installation, a call from a representative gave me simple instructions on how to turn on the system and now our home is fully solar powered. Best decision!! Thank you Modern City Solar!

Elizabeth Morgan
Elizabeth Morgan
2 years ago
The solar panels work great. They've been making my aps bill lower than I even imagined. The customer service reps and the salesman that came to my home were fantastic. I love the sleek look of the panels and they are an absolute godsend here in Arizona!

Aaron H
Aaron H
6 years ago
Great experience with the Modern City Solar. Our system looks great and it was installed quickly. Shane was very informative and helped along every step of the way. All the electrical boxes on the house look great, and they even upgraded out electrical panel at no cost, and we're saving a bunch of money compared to our APS rates.

Tania Young
Tania Young
3 years ago
The process was smooth. It was more expensive than a couple other companies. We had to get double the amount of panels. The reps were professional and courteous. But then just like that we never heard from them again. We were told we shouldn't have a problem with pigeons but we have a big problem. I can't seem to get in touch with anyone anymore.

Tyler Christensen
Tyler Christensen
3 years ago
In regards to the review left by NANCY KIM…
As a PREVIOUS sales rep and Arizona Sales Manager for Modern City Solar I find your review completely offensive, ignorant, and down right mean. First I would like to say…I can guarantee they were not selling your household solar panels, they were asking if you were INTERESTED in setting up a consultation. Did they have a contract for you to sign at the door or was it simply to ask if you were interested in an appointment? Door to door sales is not ineffective what so ever, there are a vast amount of Americans making a living from door to door sales. In fact…in the sales industry and it is highly respected because it takes true grit, determination, and strong mental toughness to deal with rejection all day from ignorant people like yourself. Have you ever done any research on the success stories from entrepreneur’s that started off going to door to door? I’m assuming you haven’t…The skills that are honed and talents that come from door to door sales open many doors in todays work world. Why… because companies and recruiters are looking for more than just a resume…they are looking for individuals with work ethic and experience. The choice between someone who was working a regular 9-5 office job and a door to door sales rep who made countless sales, honed great communication skills, went door to door in 100 degree heat is pretty clear. Once again, have you thought about the mindset and set of skills it takes to be successful in this industry? I can name about 200 families from my experience that I personally set appointments with who saw the benefit by going solar (that you clearly have not) not only by saving money but doing their part to reduce their carbon footprint. To be honest I wish I had this opportunity while I was in school to help pay for college tuition. The skills I learned at Modern City Solar set me up for an amazing opportunity and I couldn’t be more thankful. Nancy Kim go do some research and educate yourself before you tarnish a companies reputation.

tstorcz
tstorcz
5 years ago
We have been contemplating going to solar over the last few years. We were approached by a competitor which made the decision very confusing. About a year later, Modern City Solar came to our door and made our decision very simple and easy to understand. This process of getting turned on took some time but it has been well worth the wait. Jamie Rodgers took time out of her day to come by and personally assist with the process of getting our system on. I would highly recommend Modern City Solar due to their customer service, quality work and attention to detail!

C Stud
C Stud
4 years ago
Modern Solar was very helpful in explaining the entire process of going solar from start to finish. They took their time to ensure that we were comfortable with our decision and thoroughly explained the benefits we would get in doing so.

They informed us of each step that would be taken before our solar panels were operational and told us up front the length of time that the entire process would take.

I would highly recommend them for your solar needs.

Jon Hanson
Jon Hanson
3 years ago
I was happy with the installation process from Modern City Solar, it was completed on-time and the communication was good. But since it was completed and final payment was made I have reached out to them on three occasions with different questions and never get a response. I guess I'm less important to them now that they have my money.

Ashley Chavez
Ashley Chavez
4 years ago
We are very happy with the start to finish process with Modern City Solar. They explained the process and went over every part of it. The installation was a breeze, the job looks great and they did not leave a mess. We would recommend them over and over again, 10 stars would be more appropriate. Thank you modern city solar team

robby brown
robby brown
5 years ago
Getting solar couldnt be any easier. The guy that came to our house and did the presentation was very informal and helpful with any and all questions we had. The process didn’t take long to get approvals from all parties and installation was a breeze. Once the installation was done I got a call from modern city solar to help me turn the system on. Just a couple flips and a turn of a switch I’m now producing power that will help me save on my bill. I’d recommend this to all my family and friends that own. Thank you for such a stress free service.

melissa Mcclary
melissa Mcclary
2 years ago
Lexi at Modern City Solar has been so great at communicating with us that we wanted to take a minute to recognize her for outstanding customer service. Lexi has gone above and beyond in keeping us informed of the Solar installation process, getting permits, and projected dates. We are not used to this level of communication, and it is a breath of fresh air during this large purchase. We could not be more happy, thank you Lexi, you rock!

Mario Hernandez
Mario Hernandez
2 years ago
Update- 7/22/2020- Same day I posted my orginal review I was contacted by Modern Solar by both Taylor and Jeff. Jeff explained to me since my system was installed in April( Spring that it fully hasn't had the ability yet store enough power to cancel out my APS bill. Had I had system installed in January I probably would have better chance. So I understand the process. Next summer will hopefully be different, bill still not astronomically high so its manageable. I also had an issue getting the solar edge app but Taylor and Jeff worked to get me the link and took the time to walk me through the system. They have called me several times since my initial review and have kept me updated. Very good customer service. Will update through the seasons.

Origunal- Purchased a new home and decided long term plan was to go with solar. I interviewed 6 different companies and decided to go with Modern City in part to the great reviews they received from customers. The initial process was smooth and easy, but now that my system has been installed and I have questions about the systems performance I am unable a to get in contact with anyone. I've left 4 different VM to the customer service in addition to a couple emails to a Christopher Hunt with no reply. Also tried to call the sales person Brandon Glade but no answer and when VM starts it states I've reached a Jeff Rodgers. Currently no calls or emails returned and my system seems to be engineered under my homes needs. So I'm paying for solar and APS. I will continue to try and get in contact and update review.

Adrianna Sanford
Adrianna Sanford
4 years ago
Modern City Solar took great care of us. Our appointment process was very informational and answered all of our questions. The install process was way quicker than we thought! Excited to go solar, Adam and Tyler were great!

Karina V
Karina V
4 years ago
The service was perfect! I did no have to do anything. Modern city solar took care of the whole process. The specalists Seth and Sergio explained everything and were very polite! They kept me informed of the process at all time. Also the process was very fast!

Chase Kuhl
Chase Kuhl
a year ago
Lied to from beginning to end, delayed several times due to modern city (not filing paperwork on time etc) then after missing the larger rebate due to there incompetence we were to to lie and commit tax fraud as the government doesn’t “check progress”. After this nightmare was over, or I thought, my solar bill incleased a second time (the first we expected and it was explained in the beginning) however they completely neglected to mention the 2nd increase which was larger then the first. Agreed on 120 and 50 increase in 18months. Now at 24mo I’m paying over 230 per month and only saving roughly 50% on my utility. So recap, lied to on epic scale start to finish, empty promises, didn’t start nor finish ontime or within 2 MONTHS. Mislead saying I would have utility credit but still pay the the bill less 40% which I was told this system would cover 98%!!!! In short, if they come knocking, your looking or by some ludacris chance someone refers them.....RUN AS FAST AS YOU CAN, don’t even entertain the idea because they lie you into being a customer

Mike Franze
Mike Franze
5 years ago
Modern City has done an excellent job! From our first meeting to activation, they have been available. The main reason for the five star rating, is their Customer Relations Manager-Jamie. She came out to our house after activation & answered any questions I had. She also provided me with contact numbers going forward.

Joanna Cruz-Benton
Joanna Cruz-Benton
4 years ago
Our experience with Modern City Solar went so smoothly. Our customer service was great! Any questions that popped up during the process were answered in a timely manner. Thanks again Daniel and Tyler!

Monica P
Monica P
4 years ago
Sales and description was great on the lease. We then signed up but while shopping around we have decided to hold off on the process or cancel. I politely told Adam that at this point we didn't want to jump into anything and be stuck with payments or have that commitment. I wanted to respect their time and didn't want any fees if it didn't go right there is cancellation fees. He kept pushing and repeating things that I ended up hanging up on him. Instead of having a customer that would recommend other people. We will be looking elsewhere

scott summers
scott summers
5 years ago
We have had a great experience with Sunrun and Modern City Solar. Shane and his team have helped to make this a painless experience, took time to answer every question (and I had quite a few) with great patience, and now we're connected as of today! Thank you for all of your help in caring for our family's energy needs.

marcos rodriguez
marcos rodriguez
5 years ago
Everything with Modern City Solar was a pleasant experience. From the beginning, all the way to the installation. I actually saw different companies installing solar systems and you can even notice that they didn’t even painted the electric lines (pipes) and the people from Modern City Solar, asked me for the paint and painted everything for me. The only downside I could mention is the delay of the whole system to start running, but I do recognize that the delay was created by the city and APS inspection. I just turn my system ON and looking forward for many years of savings. I Definitely recommend Modern City Solar to everybody who’s planning on going Solar....????

Matt Bohling
Matt Bohling
3 years ago
Having received a mailer promising $500 bonus for going solar, I called ModernCity. I suspected my roof had problems, so I made certain to tell the salesman up front about my concerns on the roof. They pitched a good option, a bit expensive, but it made sense, and I signed up for solar. The roof site inspection provided by Moderncity Solar deemed the roof to be in “really good condition,” and “ready for solar.”

However, a lengthy rain revealed at least four leaks. I walked the roof myself afterward and found cracks and splits all over the place. By this time I exceeded the 7-day window of time to back out of the contract with no obligation.

Moderncity Solar offered to roll the cost of a new roof into the solar loan, and even verbally offered more than $1500 in incentives to make it possible (plus the $500 kick-back advertisement from the beginning). I asked for this offer in writing, and received nothing. In the end, the solar equipment plus the added cost of a new roof was more debt than I was comfortable taking, so I backed out of the deal. I asked Moderncity Solar to meet me half-way on the $1,000 cancelation fees in light of the inaccurate roof assessment, and because the project turned out to be bigger than originally pitched. I left two voicemails, a text, and an email for the sales manager, which are un-returned to date. A few days ago I received denial by email from a different department.

I am surprised that Moderncity Solar was prepared to install a full-scale system on a bad roof. I am also surprised that they believed the roof was in good condition when it was not. If it wasn’t for that long rain, I would have solar on a bad roof that leaks, meaning I would need to pay Moderncity Solar to come out, remove my solar panels so I can re-do my roof and pay them again to reinstall the solar.

I don't think their solar is bad or that Moderncity is a bad company, but I am disheartened by the way this situation was handled. It will take a lot for me to recommend or use ModernCity Solar in the future.

Jesus Contreras
Jesus Contreras
4 years ago
Working with modern city solar was great. They took care of the entire process and was very quick. Sergio came and gave us all the information in Spanish. They informed us of the whole process every two weeks. I recommend modern city solar! Very knowledgeable and polite.

Julie Williams
Julie Williams
5 years ago
My experience with Modern City Solar was phenomenal from day one. Jamie Rodgers was extremely professional and helpful with all my 2000 questions. The process took a few months as expected because of the high volume of people trying to beat the APS rate change deadline. Thank you so much for all your help and I highly recommend Modern City Solar to anyone looking for home upgrades and a cheaper electric bill!

Elizabeth Carvajal
Elizabeth Carvajal
4 years ago
Modern City Solar did an exceptional
Job installing the solar panels. I recommend
this company to anyone who is interested
in Solar Power . We are pleased with the outcome of the whole process .Thank
you to everyone involved ..

Reyna Jaurigue
Reyna Jaurigue
4 years ago
Great company! Easy going process and very professional. The took care of eveything and now we are saving money! I truly recommend modern city solar if you want to get solar.

Carissa Boback
Carissa Boback
5 years ago
Originally knocked on my door, referred by my neighbor. Shane was very accepting of giving me some information so I could do my research and contact him later. Others who were trying to sell/ lease solar panels were not so understanding. Because of this, after I did my research, I contacted him with any remaining questions. He was extremely helpful and knowledgeable throughout the entire process. Everyone on the team was, despite having to wait for forever on APS to do their parts. I would absolutely recommend them to anyone else.

Lala Rosas
Lala Rosas
4 years ago
The service was very good and very professional. The installation was done very quick. Modern city solar kept me updated thought out the process and I knew what was going on the whole time. Definitely recommend them for your solar.

Candice Pry
Candice Pry
a year ago
Was lied to about tax credit and sales guy never got back to us when we asked for info. Were told we had 7 days to cancel but wasnt given that before they already came for inspection. Acct is under Candice & Phillip Pry. There is no way to respond here so you can reach me at the # on my acct.

1/6/22
2 years later u respond and didnt address my issue. I will continue to tell all my neighbors not tobuse your company. Want to respolve this? Come take my solar panels back and give me a refund.

Halobro 8081
Halobro 8081
4 years ago
What I really like about this entire process is for the sure the communication. They will send emails every couple of week for follow ups and if I had any kind of questions I will call and they will give me an answer right away. No complaints at all , if you looking for solar panels I will recommend this company, you can’t go wrong guaranteed ?

Hasan Suhil
Hasan Suhil
4 years ago
I heard about this company through a friend . Staff was friendly and professional. The good communication and fast response was always there. And when a problem happened during installation because of the bad weather, they managed to take care of it with continuous follow up on how satisfied I was.

I'm really happy to have business with them .and would recommend anyone who has interest in switching to solar to check them first .

beverly kirsch
beverly kirsch
3 years ago
10 stars. I have had companies hounding me for so long that I stopped answering my door at night. Kaila was so personable that I knew I had found the right company. Her and Brandon were there to answer any and all of my questions. I barely had to do anything once we signed the papers. Easiest purchase I've ever made.

Seth Doser
Seth Doser
3 years ago
To start off I want to say thank you to Modern City Solar! Everyone on the MCS team has a great attitude and are a blessing to work with. I started an internship with them earlier this summer and had a very good experience. Adam and Andre did a great job throughout the internship on training, motivation, and everything that involved working for MCS. This job entails hard work, determination, and a good attitude. Overall I had an awesome experience and recommend them to anyone.

-Seth

Jessica Center
Jessica Center
6 years ago
I have always been interested in solar panel but heard it was difficult and a lengthy process. my sales representative Shane made it so easy and walked me through the entire process step by step. Modern city Solar has been awesome. It was such an easy and stress free process

Michael Sr
Michael Sr
5 years ago
Modern City Solar was a great company to work with. They were very punctual & professional and left my house exactly how it was when they began their work. I highly recommend Modern City Solar to anyone wishing to diminish their carbon footprint and save money in the process.

Austin Dailey
Austin Dailey
4 years ago
The initial pitch was fantastic, very good explanation of how everything we will work. They walked us through the steps and did a great job. Adam F. explained the cancellation options we had possible. A few days after we started this process, we decided to cancel. Adam called and didn't want to accept our answer and forced us to hang up on him. So instead of there being a possibility of us using these guys when we are ready, Adam F denied the company that opportunity. You can be sure that we will actively direct people to companies that actually care about the people that will pay them money.

Scott Smith
Scott Smith
6 years ago
The solar installation portion was fantastic however only giving 2 stars is for the unprofessional customer service that has been given. See they sold us under the assumption that we would get 500 cash back once everything has been complete. Well i have made call after call after call and i get yes sorry it will be in the mail tomorrow yada yada...been almost 3 weeks of calls and smoke. I'm pretty sure at this point that the sales pitch was a hoax as well as i think i will be telling my brother who i referred for another 500 dollars that they wont be getting any cash from this crew.

Roy Mohr
Roy Mohr
4 years ago
The staff at Modern City Solar has been helpful and responds quickly to my phone calls with questions. They obviously understand the process of switching to solar and are happy to help their customers understand where they stand in that process

Diane Weisenberg
Diane Weisenberg
4 years ago
The best on time, professional, courteous customer focused service I have experienced in a long time. I would recommend Modern City Solar at the drop of a hat. There is no reason for Arizonians to not use Modern City Solar let alone not have solar in the state of sunshine. Thank you everyone at Modern City Solar and Sun Run who made the experience one I will share with others for years to come.

HAPPY HOLIDAYS!
D. Weisenberg

David Hunter
David Hunter
5 years ago
The team from Modern City Solar/Sunrun is extremely knowledgeable, professional, honest, and they provide quality sales and service with no pressure. Take a little time to sit down and learn about solar and what they can do for you. You won't regret it! After you sign up, just sit back and relax as they take care of all the paperwork, permits, inspections, and everything else needed to get your solar system up and running. Once your system is operating, you can download an app that will show you exactly what your system is producing every day and you won't be hassled with worrying about usage during peak and off-peak times because you are using energy YOUR SYSTEM produced!

Anthony Orozco
Anthony Orozco
4 years ago
Modern City Solar (Daniel and Wes) were professional, helpful, and had great follow through. After interviewing 7 different companies, I decided on Modern City Solar. The process was fast and easy; their staff walked me through each step.

Donald Nin
Donald Nin
4 years ago
I highly recommend Modern City Solar, for anyone looking into solar power. From the time we had our consultation thru the power on process it was easy and non stressful. They are professional and will get back to you with any update in a timely manner! 5 stars service

Daniel Bishop
Daniel Bishop
5 years ago
Modern City Solar is an awesome company to work for because of a few reasons. First, they are an honest company that stands behind their product and firmly believes in solar power for the future. Second, the management is efficient and effective with the way they conduct business. Finally, Modern City Solar is genuine about wanting to help customers save money and make them happy.

Tyler Richard
Tyler Richard
5 years ago
As an employee of Modern City Solar I have to say I couldn't have chosen a better solar company to work for. Management is transparent and honest and provide a friendly, family oriented environment. Definitely made the right move.

Eric
Eric
4 years ago
From first contact all the way through installation my experience with modern city solar was first class. The staff was very knowledgeable and my project manager kept me informed throughout the entire process I would definitely recommend modern city solar if you’re thinking about putting solar panels on your home

Christina Campo
Christina Campo
4 years ago
I loved how easy and quick the process was! Modern City Solar took great care of us from the appointment process to being installed! Shane and Tyler were amazing to work with!

Ryan Blow
Ryan Blow
5 years ago
I call for a free quote set up a day on Friday between 9-12 no one showed up. They called a week later and I told them no one showed up so they asked if they could come again so I agreed. Shane R. came out and did a long display about there company. I said I was interested in it but had to speak with my wife. I asked for the information he was giving me on paper or email he said his computer cant do that but I was ok to take a picture of the info and saving I would be having. Then he had me sign some paperwork, some on city approvals, aps waives, hoa approvals, and penalty's if I cancel after start up. So I did, then the next day Shane texted me at 7am asking if I had time to talk with my wife and sign the credit application. I Told him I did and that I would like a copy of the documents I signed with him. Then he stated those don't matter until after I sign for the credit application. I said I get that but I would like a copy of the documents before I sign the credit application. He said sure. I have not got any copies of the paper work. Nor have I been contacted since that morning. This was back on October 20 now its the 31 and have received nothing. I will not do business with a company that will not give you paper work I have asked for, that's a bad sales man/ company standard. Stay away from this company

Courtney Bravo
Courtney Bravo
4 years ago
I’ve had the best experience with Modern City Solar. I didn’t have to do anything crazy, no hoops to jump through, and everything went off without a hitch. Very personable! I’d recommend them to everyone, and I’d use them again in a heartbeat.

Tyler Christensen
Tyler Christensen
5 years ago
This is an amazing company to work for. Modern City Solar is truly dedicated to helping our customers and the environment. I love coming to work everyday because we all are striving to make a difference in our own lives, the lives of others, and the world as a whole.

Jean Louis
Jean Louis
3 years ago
I just got my solar system up and running. I want to thank modern city solar for their professionalism and great customer service; from the sales rep Kaila to the project manager sarah. Throughout the beginning to end, they explained and teached us about the solar system and the benefits for going solar. I know i made the right choice by choosing morden city solar over others because the have the best deal financially and so far the BEST warranty on the system. I highly recommend Morden city solar for your next energy project.

Sterling Rager
Sterling Rager
5 years ago
We had a great experience with Modern city Solar. They were always there through the slow process and helped me deal with APS on numerous occasions. I would highly recommend anybody considering solar to start with them!

darouny keomany
darouny keomany
a year ago
Very nice group of team and Lexi always keep us up to date and made sure the process went well. I would recommend this company to anyone that's looking for solar!

Vivi Gonzalez
Vivi Gonzalez
5 years ago
Shane is awesome! Never felt he was selling the information provided was genuine.The process was painless for us and our system has been great. Best part we got a 500 check ???????

Hollis Brown
Hollis Brown
4 years ago
MordernCity Solar has been nothing short of fantastic. From the initial presentstion by Shane to all the prep then installation was all done very expeditiously and professionally. Cant be anymore satisfied with the process. Great and outstanding job.

Stephen Watson
Stephen Watson
4 years ago
The process of getting solar panels was easy from Modern City Solar. 5 stars, wonderful communication the entire way through with no issues at all. Have already recommended to friends to use.

Judi Crandell
Judi Crandell
4 years ago
Great experience working with Modern City Solar. We are excited to lower our monthly bill and our carbon footprint. Everyone we have worked with at Modern City Solar has been wonderul. Thank you Jeff, Mikki and Shane!!

Robert Finkle
Robert Finkle
4 years ago
Sales person was terrific, not pushy and very informative. They kept me informed through each step of the process and answered all my questions. Easy process and I'm glad I chose them.

Ben Acker
Ben Acker
5 years ago
My wife and I just moved into our first home and have considered going solar for awhile. They made it very easy to sign up and took care of everything and we didn't have to schedule appointments around our schedule, they were able to do most of it even while we were not home.

Warunee York
Warunee York
6 years ago
I had a chance to meet with Shane who is a representative for SunRun. Shane explained the ins an outs of the program along with explaining the benefit of going Solar. The process was fast and efficient and I literally had no issues, system is running great. Thanks Shane.

TJ Miller
TJ Miller
4 years ago
All the way thru from our initial consult to to install and turn on of the system, they were with us 100% of the way. Any and all question were answered. We were informed of every step. Definitely a great crew to work with.

Dan Wepking
Dan Wepking
5 years ago
We are very happy with our solar panel system. Modern city solar was very easy to work with. The process was long but not due to Modern city solar just the permit process for APS.

Seth Nordlin
Seth Nordlin
4 years ago
Great service! Within a couple of months from when they knocked on my door I had my entire system up and running. It was so convenient I never had to be home during any process of the installation.

Trudy Connor
Trudy Connor
4 years ago
Just starting the process but Shane Rynkowski was thorough and concise. Loved that he was on time and finished within the time planned. Speaks well of our future experience with this company.

Rabecca McCulley
Rabecca McCulley
6 years ago
The service was great and they really knew what they were talking about. It was only a 2 month process which I know other solar companies can take up to 6 months. I would recommend SunRun to anyone!

Laporsha
Laporsha
8 months ago
I haven’t been able to reach anyone via phone or email regarding my solar panels!!! Are they no longer in service??

Jhay Frye
Jhay Frye
a year ago
Solar City was able to get our panels up during the pandemic. As crazy as things were, they were just a phone call away to get answers to our questions and help us through the process.

Samantha Ploughman
Samantha Ploughman
3 years ago
We have been in our house here in Casa Grande for 4 months and these salesmen will not stop showing up!! It’s is 8pm, I am eating dinner with my husband and a guy shows up and won’t stop preaching about solar. ITS 8PM!!!!! He would not let my husband say no thank you and carry on, I am furious, I had to go outside and grab my husband after 10mins of saying no thank you. Ridiculous!!! to be knocking on people’s doors at this time of the night

John & Irene Rapp
John & Irene Rapp
4 years ago
Modern solar has been a very great experience. Sign up was easy as well as activation. Everyone has been super professional. Try it, you will be pleased with the results.

Jodie Easton
Jodie Easton
4 years ago
Daniel was very knowledgeable and kind. He was interested in our concerns and answered all of our questions. He was thorough and efficient. I will recommend him, personally, for all of our referrals.

Corey Forshey
Corey Forshey
4 years ago
Very informative. The gentlemen with Modern City were patient and educated on their product. Most of all they were not “pushy” with trying to sell me something. On top of that they didnt oversell me on panels that I didnt need

Amanda Bernau
Amanda Bernau
3 years ago
Everyone at Modern City Solar were very nice and easy to talk to. They answered all of our questions and informed us of new developments quickly.

Derrick Dion
Derrick Dion
4 years ago
Seth was very professional, courteous, and knowledgeable. He answered all of our questions and made sure our needs were met. I highly recommend modern city solar.

Ben Sanchez
Ben Sanchez
5 years ago
From the beginning My sales rep Jeff was awesome, explained the whole process and got me started on my solar experience. It's been smooth sailing since then.

dennis moses
dennis moses
4 years ago
I had a great experience with modern city solar. They showed me how I can control my energy costs with solar. They provided the solar system and maintain the system and I buy power from them at a fixed cost.

Christine Fredrickson
Christine Fredrickson
4 years ago
Have had a great experience with Modern City Solar from start to finish! Actually have more questions and they have helped so kuch still! Definitely recommend this company for solar.

Madge Casey
Madge Casey
3 years ago
There is a lot of solar systems out there and I did my research but modern City came on top talk to Jeff Rogers was the best took care of anything I had concerns about I recommend them stronglyevery time I had a question they were there to help Good job modern City... Thank you so much Jeff Rogers

Rocky Russo
Rocky Russo
4 years ago
Modern City provided great customer services and kept us updated during the complete project. I would highly recommend Modern City Solar for your solar project.

Ann Leonard
Ann Leonard
5 years ago
Super easy process! We are so glad we chose this company over others. We were kept informed of next steps from start to finish so we didn't have to worry about anything.

Danielle Flack
Danielle Flack
4 years ago
Shane was so helpful and informative. Great communication skills and not salesy at all. Very much appreciated his presentation and his style! You rock, Shane!

Luis garay
Luis garay
5 years ago
I just got my solar panels turned on Jamie our Sales rep came out was very helpful and re explained everything to us she is amazing and had been having such a great experience I would recommend them to all my friends and family

Tara Williams
Tara Williams
4 years ago
I recommend Shari to anyone that is interested in signing up for Solar! She explains everything in detail and is exceptionally sweet!!!! Thank you everyone for providing excellent service!

Shari Redfern
Shari Redfern
5 years ago
I recently had the pleasure of working with this company I have solar panels installed on my home it cost me absolutely no money out of pocket the people were very professional very knowledgeable on their product the appointment went smoothly I signed up and then the system was installed on my home I would highly recommend this company if you are interested in solar on your home

Woody Young
Woody Young
5 years ago
Just got solar installed from modern city solar. Great experience. Honest and trustworthy. Would recommend to anyone. They took care of everything.

DC4L and Makeup with Dora
DC4L and Makeup with Dora
4 years ago
I would suggest modern city to everyone they are very professional and very fast and timely please if you have not got solor panels you must go with them they are so Efficient and I am glad we went with modern city they are the best.

Janet Utecht
Janet Utecht
4 years ago
The sales, installation, and start up support was excellent. I am happy I chose Modern City Solar. Let the sun shine!

Victor Flener
Victor Flener
5 years ago
From the salesman, to turning on the system was easy. Had a few issues with the installation, but those issues were addressed and corrected to my satisfaction.

Life of Ashley the unicorn lover 101
Life of Ashley the unicorn lover 101
5 years ago
So far we are happy with Modern city solar company. From the salesman to the installers and Jaime were excellent. Thank you all

Maria Bustillos
Maria Bustillos
4 years ago
Very happy with the whole process. There was minimal effort on my part. Received emails every time there was a milestone approaching or a milestone was completed.

graciela zamora
graciela zamora
3 years ago
They were very professional and helpful. They answered all my questions and everything was done with in the time frame they gave me. Definitely recommend them!

Mandy Wiggin
Mandy Wiggin
4 years ago
Great company. Very curtious and efficient. Communicated with us through the entire process. Installers were fast and very curtious.

Rosa Sanchez
Rosa Sanchez
4 years ago
Worst costumer service I’ve talked with 5 people Sarah and Adam being two of them and nobody can give me the correct answer. Been told different things for the same issue. They do not communicate with each other and don’t with costumers either.

Marissa Reisner
Marissa Reisner
a year ago
From the beginning of the process through today this company has been amazing and we couldn’t be happier with selected this team!

Jose Montoya
Jose Montoya
6 years ago
From the first visit to installation, service was excellent. All questions were answered and explained. We are very happy with the service and system.

Joel German
Joel German
4 years ago
The service over all was perfect and I'll recomend this company to any body, thanks Modern City Solar.!

Irene Rapp
Irene Rapp
4 years ago
Super guy and great delivery of info. So glad to meet him and learn of the great deal. Exemplary employee!!!

clifford senter
clifford senter
5 years ago
Not a company to do business with. Look elsewhere if you’re interested in solar. I listened to their pitch and declined, so they said I was nuts.

mark romaszewski
mark romaszewski
4 years ago
Fast,and courteous,workers had our job done in one day,no problems,now we our helping our planet,with a renewable source of energy

Jennifer Hoyle
Jennifer Hoyle
5 years ago
Easy company to work with from Adam the sales rep to Jaimie turning my new solar system on ! Thanks for all your help MCS!!

Business Chesley
Business Chesley
4 years ago
I drove an hour and 20 minutes for an interview to get there to tell me they wanted to reschedule it. Lack of communication of very unprofessional

William Wycoff
William Wycoff
4 years ago
They were prompt and did everything they promised. We just had our system turned on so can’t speak to performance but the set up went as expected.

Sheila Cook
Sheila Cook
4 years ago
Excellent presentation Shane was knowledgeable and professional We were happy to sign up

Ruben Castro
Ruben Castro
4 years ago
Best experience so far no issue was update all the time. Looking for solar go with modern city solar.

Lilian Guerra
Lilian Guerra
5 years ago
I recommend this company, they have been so friendly and professional and the process went by fast. They are honestly a great company

Jessica Chavez
Jessica Chavez
5 years ago
Jamie Rodgers was very friendly and kind costumer service was excellent :) highly recommend them

Cary Knight
Cary Knight
5 years ago
Easy peasy lemon pie!! signed up and they did the rest. Am now a happy solar owner/operator.

Pedro & Raquel Marin
Pedro & Raquel Marin
5 years ago
Very good service, kept us in the loop throughout the process, we've been recommending to our friends and neighbors!

Marco Rodriguez
Marco Rodriguez
4 years ago
Great service, came in, set up the panels in a reasonable amount of time and overall great service

Guero Medinah
Guero Medinah
2 years ago
Can't even get a hold of them. Been trying for months. Started with them now I'm part of a company called Sun Power who is giving me the run around.

Chris Witthuhn
Chris Witthuhn
4 years ago
Seth , Was extremely knowledgeable and transparent. Kind , polite and help us through the process.

Lu is
Lu is
4 years ago
bad company, they promise you $500 gift card , never granted after instwas complete.

Ernest Diaz
Ernest Diaz
4 years ago
I had a great experience with Jamie Rodgers very helpful and professional she is the best

Kevin Kosterman
Kevin Kosterman
4 years ago
Always courteous, knew their stuff, always on time, always honest. 10/10 would use again. :)

Chris Scott England
Chris Scott England
6 years ago
Highly impressed with the professionalism in all aspects of their operations. Honest straightforward people you'll like doing business with them.

Randall Meekins
Randall Meekins
4 years ago
Excellent sales and installation process. Very satisfied with all aspects of installation.

Beverly Felder
Beverly Felder
4 years ago
Seth Morris was excellent; professional, knowledgeable, courteous and friendly!

MARIA RAMIREZ
MARIA RAMIREZ
4 years ago
Great and very efficient service. Always on time kept me informed every step of the way.

John Mendez
John Mendez
4 years ago
Excelent customer attention, from the start process to the end. Smooth and easy set up

Secretrus@gmail.com Mahurin
5 years ago
Very helpful and trustworthy. Good response time when waiting on phone or return calls

Andrea judith fuentes
Andrea judith fuentes
4 years ago
Thanks moderncity for having the patience answering all my questions . Always there for me and for never leave me on hold or on a machine answer ?

Jonas Keim
Jonas Keim
4 years ago
Awesome company to work with!! Would definitely recommend them to everyone!!

Jennifer Guymon- Lowther
Jennifer Guymon- Lowther
4 years ago
Thank you for making the process so easy and explaining everything in full. You guys are great!

Floyd Wagner
Floyd Wagner
4 years ago
Daniel was Courteous and respectful, informative and knowledgeable. Enjoyed working with Daniel.

William Hale
William Hale
5 years ago
We have had a good experience with Modern City Solar...

Oliver Ruiz
Oliver Ruiz
4 years ago
Im happy with all the service, really nice people

cesar hernandez
cesar hernandez
4 years ago
Very good service and well communicated will highly recommended

Maria Guevara
Maria Guevara
4 years ago
Am very please with modern city solar very fast prosses and very nice people

Brian Joles
Brian Joles
2 years ago
Great to deal with and explained everything the whole way through.

Stephen Kammer
Stephen Kammer
4 years ago
Some of the most honest people I know, highly recomended.

Thomas Kreutzberg
Thomas Kreutzberg
4 years ago
Terrible customer service! Don't use them

Darbi Connor
Darbi Connor
5 years ago
Very nice to deal with thank you!

Ricardo Hurtado
Ricardo Hurtado
4 years ago
Great customer service fast response

Vatodabs
Vatodabs
4 years ago
Didn't know the process , was a waste of time.

Shidonna Lofton
Shidonna Lofton
4 years ago
Professional staff excellent service

Eva Vascassenno
Eva Vascassenno
5 years ago
Great company to work with!!

Elizabeth De santiago
Elizabeth De santiago
4 years ago
(Translated by Google) Totally recommended! We were very happy with your service! During the process they kept us informed, and answered all our questions.

(Original)
Totalmente recomendable! Estuvimos muy contentos con su servicio! Durante el proceso nos mantuvieron informados, y contestaron todas nuestras dudas.

Melissa Tkachyk
Melissa Tkachyk
4 years ago

William Kecskemethy
William Kecskemethy
4 years ago

Stephanie Velasquez
Stephanie Velasquez
4 years ago

Charlene Vankeuren
Charlene Vankeuren
4 years ago

Alexander Bosque
Alexander Bosque
2 years ago

Danzews
Danzews
5 years ago

Jennifer Keyton
Jennifer Keyton
4 years ago

Mayra Cuevas
Mayra Cuevas
4 years ago

drace bertrand
drace bertrand
a year ago

Jessica Figueroa
Jessica Figueroa
a year ago

Lynne Harris
Lynne Harris
4 years ago

Justin Draper
Justin Draper
4 years ago

Matt_Spencer_Photos
Matt_Spencer_Photos
4 years ago

Johnny Martinez
Johnny Martinez
a year ago

Andre LeBlanc
Andre LeBlanc
4 years ago

Stephanie Johnson
Stephanie Johnson
5 years ago

polly agee
polly agee
4 years ago

Joshua B
Joshua B
6 years ago

Jb Bartolini
Jb Bartolini
4 years ago

Fernando Hurtado
Fernando Hurtado
4 years ago

Greer Page
Greer Page
5 years ago

Lawrence Tamooh
Lawrence Tamooh
4 years ago

Allen McPherson
Allen McPherson
4 years ago

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