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Katie's Plumbing

Katie's Plumbing


Gilbert AZ

SERVICES


Reviews


Jon Rouske
Jon Rouske
2 years ago
We called Gordon for an emergency leak/repair as we had to shut our water off. It was early evening and he came right over. Did a great job and a true professional. I would highly recommend him and his company Katie’s Plumbing

Philip Rody
Philip Rody
8 months ago
I had a leaking shower valve that was unprofessionally installed by a handyman and was leaking into the first floor of our home. Needless to say… it a huge problem that needed to be fixed quickly. I left a voicemail for Gordon and he promptly called me back. He showed up on-time, did a great job explaining what the issue was and gave me a flat rate quote for the repair. It was more than I was expecting, but that’s ok— having the job done by a professional gave us the peace of mind we needed. Gordon did much of the plumbing assembly outside to avoid making a mess. After the work was done, he showed me the finished project and was also kind enough to alert me to some miscellaneous plumbing issues that he noted around the outside of our home, suggesting that we keep an eye on them. He was never pushy about moving forward with additional repairs, which I appreciated. He then went back to his truck to write up the invoice… and magically it was $137 more than our agreed upon “flat rate”! Needless to say, I was a bit surprised. I asked what the additional charge was for… initially he couldn’t remember, but then said it was for the new trim kit he got. I thought that was included in the quote since he said he would pick one up and install it? I asked how much the trim kit was, and he didn’t want to say. I then wondered if the job took him longer than he expected, and if so, what his hourly rate was? Well, he didn’t have one and explained that the flat rate model worked out better for the customer anyway (I agree!). Needless to say, he couldn’t articulate what the additional $137 was for. We eventually settled for the original quote he gave me, acting as if he was doing me a favor. Perhaps I’m not the demographic that Gordon typically caters to— particularly, a young new home buyer with an unexpected $1100 expense— but the whole pricing situation left me feeling a little off about my interactions with Gordon. It’s really a shame since he did such great work and we are tremendously grateful for his prompt response. I would absolutely call him again for future plumbing needs, but would first make sure that we have a better understanding of how his pricing works before moving forward.

Jeb Breese
Jeb Breese
a year ago
Gordon was awesome, came out quick, gave a good estimate, and had it completed before half the day was done. Always fair and great to talk to!

Emily Arroyo
Emily Arroyo
2 years ago
Gordon was very kind and took the time to explain each repair. Fair pricing.

John Willhoite (SkeletonZombie-E)
John Willhoite (SkeletonZombie-E)
2 years ago
I highly recommend Katie's Plumbing for all your plumbing needs! I've had them out for 3 separate jobs and couldn't be happier with the work and the price.

One job was for a new water heater install at my house. The second job was a little more challenging. I had 5 shower lines rerouted to overhead shower lines for my business and Katie's Plumbing nailed it out of the park! The third job was to repair a leaking valve at my second business. Katie's Plumbing is very competitively priced and very professional. Stop looking for a plumbing company and call Katie's right now!

Kourtney LaForce
Kourtney LaForce
a year ago
Gordon was absolutely amazing. Very knowledgeable, easy and fast to communicate with, has several payment options, and would highly recommend him for any of your plumbing needs.

steven oelke
steven oelke
8 months ago
I love Gordon. I'm 75 yrs old and Gordon removed/replaced my tub/shower unit with a solid surface, corian, walk-in shower complete with hand bars. It's beautiful and was affordable. Excellent work. This man is awesome.

Justin Tyler
Justin Tyler
a year ago
Great service from Gordon! Had an emergency shut off valve leak and he came over within 30 minutes! 10/10 recommend.

Loren Adams
Loren Adams
2 years ago

Jason Barnes
Jason Barnes
a year ago
Gordon goes above and beyond to help! Quick to respond and always excellent service.

Daisyaz Bloom
Daisyaz Bloom
5 months ago
Gordon is always a help and pleasant to do business with.

Karen R
Karen R
2 years ago
I called after hours because of a leak under our sink. They were at our home within 30 minutes, and was kind, courteous and trustworthy. They had to get some parts so Gordon was back today to complete the work. I would highly recommend this company.

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Hours


Thursday 7AM–4PM

Friday 7AM–4PM

Saturday Closed

Sunday Closed

Monday 7AM–4PM

Tuesday 7AM–4PM

Wednesday 7AM–4PM

Manager


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