Hays Roofing Inc

They did a great job, we seem to have some new damage, here to help

Today was no different in the quality 3 years ago. Three years ago, I called Hays Roofing to address a roof water leak. They arrived on time, determined, and explained the problem, made recommendations, provided a reasonable price estimate, scheduled an appointment for repair, arrived again on time and preformed excellent work that has created no issues to this day. All accomplished for the agreed price.

Because of the recent very high winds some of the Spanish tile's lifted and were blow around on the roof. The homes on each side of me had the same problem with their tiles. Less than 72 hours ago I called Hays Roofing. About 2 hours later I received a call from Jerrod Watson of Hays Roofing to set up an appointment for today. Today he arrived a few minutes early, walked the roof, corrected the wind-blown tile issue, identified two broken tiles on the roof that were far removed from the wind damaged area and asked if I had any reserve tiles. I did. Jerrod returned to the roof with two replacement tiles, removed the broken tiles, and installed the replacements. No charges were assessed.

I hate leaving negative review because it can make or break businesses nowadays. but this company deserve a 1 star review. they installed our roof, a year or so later it started to leak. They came out first time, they just caulked the area, next rainstorm it leaked again. They came out 2nd time, we requested them to fix it properly by doing a leak test, but they ended up caulking again the 2nd time. This latest rainstorm, our ceiling is damaged , our hardwood floor is damaged. Called them and left messages but they never return our phone calls. Please look elsewhere for your roof needs. they do terrible job and will not stand behind their warranty. I wish people that are in the customer service understand that it is so important to take care of your existing customers. and always stand behind your work. Now i had to pay some other company to fix their work.

Update 4/21. Owner called and refunded us the money we paid to the other company that fixed the leaky roof. Sounded the person in charge is the son and he is taking over the business. we can tell that he is trying to take care of his customers better than the previous management.

Great company to work with. Jarrod is very knowledgeable. Oscar and crew did a great job with the installation. On time and affordable. Thanks Hays Roofing !

I've been using Hays Roofing for quite a few years and they are a pleasure to work with. Great quality of work, always on time and very responsive. Thank you!!!

Great company to work with! Reliable and very professional, I know who to call in the future for any issues I might have with my roof! Highly recommended!

They won't honor warranties. They'll take your money when you purchase one from them and then they'll make every single excuse they can think of to get out of honoring it.

lady took the call asked for an estimated screamed at me and hung up we just wanted an estimete but she was extremely rude.

Roof leaked after we purchased a new roof

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Awesome people and very reasonable