Reynaldo Rodriguez

6 months ago

I just had a conversation with Brianna Manriquez. I needed help in a question about a job, and she was very professional and caring. I know about World Class Customer Service and most definitely is exactly what I receive from that young lady. I honestly hope the company she works with will give her a pay raise and eventually help climb up the ladder of success so that she can become a supervisor or manager one day. Thank you Erus Energy for having such a great worker like Brianna in your company. I wish you continue success.

Darren Jessop

7 months ago

If choosing an established, well organized, professional, knowledgeable, experienced, personable, and friendly solar equipment company is important for you, then look no further than Erus Energy. My sales advisor/agent, Michael Polley was an absolute professional and a friend throughout the lengthy process of waiting for me to commit, and the design challenges posed by my non-typical requirement to equip not just my home, but three vacation casitas as well. We worked together as a team to come up with the optimum solution. I highly recommend Mike and the whole Erus team. I fully expect that the remaining steps of the build-out, integration and implementation will be as smooth as the sales and design phase.

Danielle R

5 months ago

I bought my house with existing panels from Erus. Little did I know this experience dealing with Erus would be the causing me money, time, energy, and endless amounts of stress. Working in the field I do, what I have encountered by the Texas Ops team, including the VP, 4 CSRs at Corporate, and 2 Ops Managers/higher ups at Corporate is completely inexcusable. The most frustrating part is not being listened to and being legitimately talked over and interrupted while talking. The responses received, and the tones used, only make matters worse and the feeling of being unimportant to respond back to, the severe level of disorganization, and being invalidated have caused immense levels of negative feelings toward this company. Several corporate and technical team members flat out said the word disaster themselves when describing the company they seemingly acquired. That in itself says something is wrong along with a description of the why.

I paid to have my name transferred as the new owner of the house/panels and literally nothing has gone right. In my opinion, the Texas team needs to be completely reconfigured, including the VP.

I have endless amounts of emails and a timeline of my efforts prior to and after calling the Corporate Office since July through today, 11/7. My experience has been so unacceptable I had to escalate this to the BBB at this point. However, I learned the response will come from someone I already interacted with during this process. Being a new home owner is stressful enough but dealing with Erus has mentally, emotionally, and physically drained me over the past 9 months. I was verbally discounted when expressing this statement and something to the effect of that might not be the case was said in reply. In my opinion and experience, there needs to be customer service, conflict resolution, project management, and interpersonal communication training all throughout the organization.

Christiana Pittman

4 months ago

Mike, our salesman was very professional throughout our entire experience, he went way over above, and beyond what he needed to do, and we appreciate him. We are very, very grateful for him. He’s done, absolutely amazing. We’re very thankful for his excellence and the company is blessed to have him working with them.

Lee Ann Keniston

4 months ago

Hello,
We wanted to acknowledge Colby for his professionalism, product knowledge and taking his time to answer our questions. Colby has a great sense of humor which makes business dealings friendly and more personal. We our still tying up the loose ends before following through with solar panels. I highly recommend Colby to answer your solar questions

Nate Dub

3 months ago

Andrew Urbina came into my home and talked to me about solar energy and savings I could bed getting. I was actually pretty impressed with how much I could be saving. The insurance alone on the solar panels is what got me hooked! If anything happens to these panels they are covered for 30 years! Incredible.

Rayann Remick

4 months ago

Colby was extremely helpful when I inquired about the cost and long term savings associated with investing in solar panels. He was very friendly and knowledgeable. He wasn’t pushy like most salesmen, either which was a breath of fresh air.

Gary Mann

4 months ago

Their salesman, Colby, is great! Very knowledgeable. The install teams have all been very professional, and courteous. The product is very high quality and backed with a very good warrantee. My only complaint is the lack of communication.

Donya Davis-Seay

3 months ago

The knowledge of Tor-el Seay and support that he receives from his total team works favorable to help each customer understand the solutions to achieving their solar energy goals. Questions are answered and numbers calculated and explained to make the best possible decision to move forward. Great one on one customer service to getting it done for us home owners! Thanks!

Vanessa Cordova

5 months ago

I have been having to call them to get communication on my project. They don’t advise you when people are coming out so inspections get missed. They installed and left a mess with the scraps in my yard. The install was sloppy and inspection was failed. I would not recommend this company at all even if it is the cheapest! Spend the extra money and go elsewhere with your business!! Only gave 1 star cause I had to they a trash company!!

Jo Moore

3 months ago

We live in Florida and used erus energy to put our solar panels in. At first we had good interaction with them.
Now we have a bunch of micro inverters not working and we find out they are no longer in Florida but promised to contact a local contractor to come replace what is necessary. That was a couple of weeks ago and not only have we not heard from anyone we now have $600. + Electric bill.
Oh, and our repair warranty ???? is no longer in affect so no telling how much this is going to cost.

James Barker

5 months ago

Unbelievable that a company can be so bad. Terrible company! Worthless customer service. My project manager never calls back, even though I am assured by the ERUS phone operators she is informed that I asked to speak to her. No follow through! Three months to get plans approved. After install of panels, 3 more months of fixes. Now 3 failed inspections. After last failed inspection ERUS stated they would expedite followup inspection. One week later I called the power company and no new request for inspection (My project manager went on vacation before submitting new request). Waiting over 10 months to get the panels turned on. Local San Antonio ERUS install manager never answers phone and doesn't have voice mail set up on her phone. (If I want to talk to her I have to drive over to her office). I have had to remind them of everything. They take NO responsibility to complete my project. About to lose the local power company rebate because ERUS couldn't get the install completed.
DO not use this company.
Unbelievably BAD.
Our project is under the name Wallis Barker.

In their reply ERUS said I had been in contact with them during this time. They are correct, I called them many times. ERUS rarely called me. ERUS did call as recently as Oct 31. That call was after I posted this review.

Kelly Hamilton

3 months ago

The sales lady was 10/10 very knowledgeable could answer or get the answers. Where you lost the job was the finance person got to pushy and wanted information to make her job easier. I felt like she was pressuring to signed the contract right then

Monicapone

a week ago

It feels odd to do a review a on 50K purchase.
At the moment, I cannot say that I recommend ERUS Energy. I am actually dreading my summer electricity bills, and the payment of the solar panels.
Yes, everyone at Erus is very friendly, and when you call customer service, they are very professional and helpful, however, friendliness has nothing to do with the delivery of very expensive purchase.

The contract for the installation of the panels was signed on 11/2021, I had to constantly email the project manager for an update on the installation because they would not update me on their own.
The panel install did not start until 05/2022, and the project was finally finished in Nov. 2022, a year after we had signed the contract. In the meantime, I had to pay for both the loan for the panels, and the normal electricity bill.

When we first talked to the sales person, she gave us an estimate of how much power we would generate. She draw a layout of how many panels were going to fit on top of the main house, and in order for the system to produce the amount of power she had promised, additional panels were going to be installed on the roof of a guest house; so we signed the contract based on that energy production estimate and layout.

The sales lady told us that in order for the panels to be installed, the roof of both houses had to be in good condition.
We replaced the roof on top of the guest house for the panel install and an inspector came to verify the condition of both roofs; however, the panels were not installed on top of the guest house. I have inquired about this a few times with our project managers, but so far, I haven't gotten a response.

When the panel install was finalized, I received an email from our project manager congratulating us and that was it.
We never had anyone walk us through how the system works, how much power it was producing, how much power we are sending back to the grid, warranty, battery, Nothing! I do not see a battery on my system so I do not know if we have a battery.

We've only had the panels working for the cold season but it seems like my electric bill has not changed from previous winters. I live in AZ, so there is no excuse for my electricity bill not changing; it hardly rains here.

Again I reached out to my project manager at Erus, and after a few days she replied telling she was no longer my project manager, and she directed me to my new project manager. I sent an email to the new project manager. After a few days, the new project manager informed me that upon the completion of the panel installation, Enphase should have reached out to me to tell me to download their app to see in real-time energy production and consumption. I did not know this either because no one told me.
After doing a search on my email, I did find that Enphase had reached out in the form of an email, and I had completely missed the email. In that email were instructions on how to download an app so that I can see the information I was looking for. I visited Enphase's webpage and found out that my system should have a battery, and if my system is not generating the amount of energy expected for it to produce, there could be a problem. Also, on their website, I found warranty information.

So, in conclusion, I still do not know why the rest of the panels were not installed on the roof of the guest house, my electricity bill has not changed, I do not know if my system is producing what it was intended to produce, I am still paying a large electricity bill plus the loan payment of the panels, I did not get a walk through of how the thing works, or that I needed to download an app.
So, at the moment I would not recommend Erus to anyone.

Amanda Zindel

4 months ago

I can’t say enough great things about my experience working with Colby. I didn’t know much about solar going into the appointment but he was very knowledgeable and helped us through the entire process. I’d give 6 stars if I could!

Wendy Craig

3 months ago

Well it started out ok. We were told that they would upgrade our electric panel because from the beginning we told them that we have an EV and wanted to charge from home. When they came to install the installers knew nothing about upgrading the panel that we were charged for. The installers moved our breakers around (what each one went to) to make room for the solar panels. Now we don’t have one available to be able to charge from home until we upgrade our panel which we will do once we get our refund. So we got over them not doing what they said. They told us that they only upgrade the panels to make room for the solar panels. I asked if they were going to refund the price of upgrading the panel , it was approved once everything was up and running. Well that was 2 months ago. Still no refund. I don’t think it’s to much to ask for them to follow through with what they say. Don’t tell me that you’ll get back to me and not do it. I wasn’t going to leave s review but we’re really tired of the lack of customer service. Having it in writing doesn’t mean a thing so beware.

Well I received a response to my review at 10pm that same night. It woke me up. This was Mikes response.

Wendy - I’m sorry it’s been a process, but leaving a message like that on Google is really not going to motivate people to do anything…I’d rather you wrote to my VP or sales, or Director of Operations or even the CEO….but blasting us on social media is not the way to handle it.

You can do what you want…..but I’m telling you I know from experience

I can even send you the email chains - that are lengthy every time, but we have a new CEO and executive team, and things take time with the new processes they have in place

I get your frustrated….but please .
I’ll have my VP or Director call you tomorrow

Heck I’ll ask both

It’s been a week and still no response or refund.This is what you can look forward to doing business with Erus.

Nancy Gee

4 months ago

Mike was very friendly and knowledgeable and not just a pushy salesman. He is professional and knowledgeable at what he does. We felt comfortable asking lots of questions without judgement and talking to him was easy. Thank you again !

Dorée Seay

3 months ago

I enjoyed my conversation with Tor-el Seay! He was enthusiastic, personable, funny and addressed my concerns with knowledge and confidence. Would absolutely recommend meeting with him to discuss your solar power needs!

Jake Specht

4 months ago

Colby Salisbury was very helpful with my questions about my system. With a young son, scheduling can be tough, but Colby was very understanding and willing to work with my schedule. I would absolutely recommend him to a friend. Thanks Colby!

Kayleigh Aguiar

4 months ago

Colby Salisbury sold a system to my mom a couple months ago and it was such an amazing process! Always kept us up today and answered any and all questions we had. This expirence was amazing thanks to him!

Jean Griffith

2 months ago

Brianna was extremely helpful in getting copies of my tax documents to me. She answered all my questions in a timely manner. I appreciate all the help she gave me! I thank her so much!

Brandon Forcey

3 months ago

I inquired about getting solar panels on my home. Torel took the time to go over the entire process with me and let me know my options. He did not treat me like another sale but really took his time answering all of my questions.

Cain Reagan

4 months ago

Mike Polley is a pleasure to work with. I appreciated how he returns my phone calls in a timely manner, and when we meet face to face, he is on time. Mike knows his stuff and is always professional.

Lolis Gtz

2 months ago

Saul Cespedes was really good explaining about our solar system good communication and installation were all good.
I recommend this company if you want to move forward to solar.

MIND SET

3 months ago

Torel was one of the most genuine humans I have came across in a long time. I never felt forced or sold on my
Experience, he went above and beyond to answer all my Questions. If your not using Erus energy please look into this company!!

Lendel BA

2 years ago

It's been an entire year since my system was installed...and I couldn't be happier! The math makes sense, the benefits were instantaneous, and I really appreciate spending less money to be more comfortable AND doing better for the environment.

The savings are real: My SRP electric bill is on average HALF of what it used to be, plus I'm much more apt to turn the AC down now that it's so affordable. My 1,600 sq. ft. house used to be kept 77- 80 degrees BEGRUDGINGLY in the summer for $250-280/month. Now, I keep the house at whatever temperature I desire, without worth because 70-74 degrees only equals a mere $120 bill. I financed the whole system, but even if I only paid the minimum, I would still save at least $50 on any given month (until it's paid off!). Plus, I saw an instant boost in efficiency after the duct sealing process with Aeroseal.

The process was quick and simple. It barely took seven weeks from the initial visit and signing to installation day, which includes the permitting process from the city. Kody walked me through every detail and kept in touch long after I signed the contract. He was thorough from the beginning, so I really didn't have any questions or unpleasant surprises. He made it easy and painless!

Financing options were clear and the rates were competitive. No sales pressure or gimmicky offers there.

As far as the system itself? No complaints and no issues.

Aside from my personal experience, I can honestly attest to the ease and efficiency of working with Erus Energy for my solar panels. As a marketing director for other local home improvement companies, I know horror stories of pop-up contractors who are never in business long enough to honor their warranties. I've seen exactly what happens when homeowners don't do their due diligence...don't be that victim by picking the first cheap solar offer you find! (P.S. Most fly-by-night don't have a chance to get too many complaints with the AZ Registrar of Contractors or Better Business Bureau before they disappear!)

If you made it this far, I highly suggest you call Kody and get your solar panels from Erus Energy!

Josh Nethery

a month ago

Keep getting unsolicited phone calls from them. They keep changing their phone number so you can't block the outright. Stay away from sales aggressive companies like this.

Con Ed

7 months ago

Thank you Brianna for your promptness and professionalism with Erus Energy in sending our documents. Thank you for the phones calls, emails, friendly reminders, and updates for our solar panels. From the beginning to the end process, we really appreciate all you have done to make our investment an exciting experience. Thanks again and may God bless you.

Sincerely,

The Edwards

Bernardine Caporale

7 months ago

Hello ? wanted to let the world know about our experience with Erus Energy who did our solar installation. They came highly recommended and did not disappoint. From Mike Polley, who walked us through the process to the installation team who were unbelievably efficient. Mike spent hours with us, making sure we understood the options, and what to expect. He answered every call and text, promptly clarifying all of our questions. Excellent customer service and support. The install team was amazing. Working up there in the July heat, so quickly! Shout out to the install team electrician, Chewy (sp?) Who was so polite and focused. Even my dogs loved him! Would recommend this company to anyone thinking of getting solar. Got our first electric bill after install, and it was a whopping $0.00 ! So happy we did it, and did it right with Erus!
Thank you all again.
A great experience!

Mark Knight

4 months ago

One of the most incredible experiences I've ever had with any Solar Company. Customer service is amazing the project manager comes out quickly everything is accurate to a T I would recommend 100%.

Hugh Wolfe

6 months ago

Earlier this year (2022) we contracted with Erus Energy to instal a solar electrical system on our home. It's been a tough road for several reasons;
(1) The system being installed is new technology, Erus had not installed one previously and quickly discovered that theres a lot more work involved in this system than more typical systems.
(2) Because of the newness of this system there were problems with obtaining parts on time.
Customer service has been great, they've tried to keep me informed as to when to expect the parts to arrive. but from personal experience while I was employed in the aviation field I realize that they're at the mercy of the suppliers etc etc, so it's just a waiting game for all involved.
The panels and 99.9% of the electrical installation is completed, it's just those last few pieces that are preventing completion and start of electrical production.

Rose-Anne Fields Herring

6 months ago

Poor communication during my project. Installers would show up and no one at the office would know about it. I had to call my utility provider on two occasions in order to get my project moving forward. Now it is complete, I am receiving two bills instead of just one. This was surprising as I asked many times if that was the case. Calling them I got the runaround and transferred back and forth between departments.

Baron Clement

6 months ago

Had an excellent experience today with a young man named Jesus out here in Tucson. He resolved our confusion with the system, gave us a detailed tutorial of the system and offered further assistance if needed in the future. This young lad is the example of what customer service should be and with his attitude I am certain he will go far in this company!

Christopher Ramirez

6 months ago

Went in 10/6 for interview got offered verbally position by regional manager and got told my recruiter would reach out with offer letter etc , 10/20 I finally get a response after multiple calls to the office and emails just to get told they went with someone else don’t know why they couldn’t tell me sooner. Wasted my time and lied to me.

Meek01 __

6 months ago

Hi, my wife and I recently moved to the Las Cruces area and decided to upgrade an existing solar array to lower our electricity costs. I reviewed countless companies in my area and got multiple quotes. Some companies wanted to give me an extremely over powered system and others wanted to do the opposite. I had the fortune to talk with Mike Polley with Erus Energy and he took the time to go over my requirements and gave me an EXCELLENT price with high quality equipment with an industry leading warranty. Mike along with Mason ( he designed the layout of our system) went threw all the details of explaining how and why their system was the best for our needs. THANK YOU MIKE AND MASON for treating us with respect and simplifying this process.

Burke Morrill

4 months ago

Since the beginning of time mankind has attempted to harness the power of the sun in order to more efficiently do things such as watch an Adam Sandler movie on TBS at a fraction of standard electric costs. After decades of inflated electricity rates and the sun hoarding it’s power like some kind of sun power hoarder, I was finally shown the light. Colby Salisbury provided me with the tools AND know-how to finally steal some of those sweet golden rays and spread them throughout my home as if the white wizard Gandalf himself returned to send darkness back into the far reaches of earth. Not since I used throw back pints of Sunny D on my childhood porch, have I felt the strength of the greatest star to ever bless this universe. Thank you Colby, you modern day Icarus, for flying too close to the sun on my behalf. May the lord of light bless us all.

Jacqueline Brannon

3 months ago

I’ve been waiting months to have my panels installed I called was told everything has been approved and someone would contact me so far nothing I was recommending them to a friend thank god I told her to wait for mine to finish this company started off great and them nothing I’m frustrated I don’t think the good reviews are legit the way I’m being handled ugh !! Fustrated

Monika Rossa

4 months ago

Colby Salisbury was extremely helpful. He is friendly and explains the solar system in a very efficient way. I recommend doing business with him.

Jason G

6 months ago

Installation was smooth but they did totally mislead me during sales process. Was told it would cover my full electric bill plus some. Covers about half.

Reached out to sales guy. He told me call the office. Which I did and was told by project manager that they were no longer my project manager. Was told they would have someone else follow up. Never heard from anyone.

Also was told there would not be a lien on property. There was when I tried to refi. Finally was such a pain so paid off solar loan in full. A 17k check I had not planned on writing.

Cindy Merryman

4 months ago

Erus Energy is a great company! Not only do they have competitive prices but Katherine was knowledgeable and patient with all of my solar questions.

gordon barron

7 months ago

Tonya was there when I could find no-one else today. Another customer service rep. gave us a bad telephone contact number so I was unable to verify pending installation details. Tonya stepped in and got the information I was looking for. She aided us in the process without being assigned to our account.....Good employee who is working on behalf of the company as a whole not just her clients!

Kristin Sisneros

8 months ago

Horrible company! Terrible customer service. No follow through! Constant canceled permit applications. Waiting over a year to get the power switched over. Even with multiple calls a week, they continued to drop the ball. We had to remind them of everything THEY should be doing. As a homeowner, that should not happen. It is Erus' responsibility to keep the project on track. It would have been easier for me to do all of the coordination and paperwork.

Virginia Fass

4 months ago

Really like this company and what it has to offer. Besides the competitive prices, it offers amazing other features like the perfect power box and Aero sealing your ducts.

Juan Valenz

a week ago

Very disappointed customer dealing with a mess.
They don't return calls or emails , when they awnser they bounce u around till the phone hangs up,
Worst solar company
Worst support
Run from this company

Lynea F

4 months ago

Solar, saguaros, and Sonoran dogs…Mr. Salisbury knows his stuff! He is very knowledgeable in all areas! Highly recommend!

John Holbrook

4 months ago

We are are customer of Erus energy. They have proved to be the most inefficient and unorganized contractors that I have ever dealt with. They started our project 8 months ago and no end it in sight.

Frank Mendez

a year ago

I got three different quotes from solar companies, Jason from Erus Energy was the third person to come in to my home, Jason was very easy to talk to and was very knowledgeable and sincere about what he was explaining to my wife and I. He didn’t come across at all like a typical salesperson. During the 4 to 6 week process, Jason was communicating with me by text just updating me on what was going on, he set up my appointments to have Erus come out and connect me to the grid once installation had been approved. Then he came by later in the week just to make sure that we were happy with the installation and the whole process. I would definitely recommend Erus Energy to all my friends and family, make sure you ask for Jason.!

esther korer

a year ago

I was not 100% on board going Solar. We had three different companies come out. I felt most comfortable with Jason Lord, he had patience with me, answered all my questions and was very knowledgeable. He answered all my calls and text messages and I do mean ALL. I am very happy with the Company they showed up on time and gave us step by step what was happening next.

Braxton O’Bryan

4 months ago

“Solar, saguaros and Sonoran dogs, Mr. Salisbury is passionate about all three. Enjoyed having him give me a education on the economics and precess of going solar.”

Cassaundra Vosper

a year ago

I highly recommend Erus Energy for helping you make the switch to solar! My sales rep, Jason Lord in Phoenix, was so helpful, professional, and knowledgeable. Even after I committed to making the purchase, Jason stayed in touch to make sure everything went smoothly and met my expectations. I started noticing savings even before the panels were installed thanks to the Aeroseal service. Now that the panels are installed, I couldn’t be more satisfied and thankful to have extra $ in my account! Give Jason and Erus a call- you won’t regret it!

Christopher Ignace

a year ago

Taylor Farrell and a colleague stopped by my house to spend a significant length of time to explain the features of the Erus offering. Having spoken with a few representatives of other companies, i found Taylor to be very sharp and an honest broker. She was able to answer all my questions, not a small feat. The overall value of Erus was clear once i weighed in the equipment, services and guarantees.
I do recommend at a minimum a consultation with an Erus representative, especially if you have already spoken to other vendors. Only a dozen or so installers in the valley also control their supply chain, and Erus' panels are German designed and US made. Too much to put in a review, just contact them. Best of luck in playing your role in saving the planet! And thanks to Taylor, she truly rocks... The best.

Khaleelah Austin

6 months ago

I literally had 3 separate appointments set up for a estimate on my house and had 3 no shows. I text my confirmation several times then Athena called me personally and I told her that I work Tuesday-Friday 10-7 in Phoenix and can not answer my phone but I will respond to a text. She said no problem I’m setting up your appointment at 9 on Monday which I requested a special time since they keep wasting my day away. Everyone has the same 24 hours a day and you keep wasting my time. Another no show this morning! After I had text the confirmation Friday. So freaking frustrating. No wonder your stars are down.

Modi “Zerokule” ThirtyThree

7 months ago

Worst experience of my life as an adult. Lost hours of work, unannounced visits, missed appointments and they lied about the capabilities of the panels installed. Didn't find out until the POWER OUTAGE that my set up doesnt power my house at all. It just feeds power back into the grid. 30k wasted on a set up with no backup, and cant even power my home. That sales pitch is pretty good though, Don't fall for it!

Harold Sims

3 months ago

Tor-rel Seay was extremely knowledgeable and answered all questions I had swiftly, seriously considering working with this company!

Kindra Dalton

11 months ago

Signed a contract in March and have little to no communication from Erus. Application was rejected multiple times by the electric company and I would have to contact Erus every time to get any kind of an update. I have had more communication from the electric company than I have with Erus. Haven’t spoke with a project manager once. Sounds great and amazing on the sales side but have yet to be impressed with anything else.

Scott Albert

6 months ago

Run do not use this company you can never get a return phone call or speak to anybody that knows Anything cannot get emails returned I've been trying for almost a year now to get this installed and nothing has happened The utility company shows up to do work but they don't show up They'll hit your credit multiple times because they keep letting the application expire

Brandon Greenhill

3 months ago

Tor’el definitely went above and beyond and made our experience so easy from start to finish. Answered all of our questions and so friendly. Thanks Tor’el!

Crystal Blackmore

a year ago

Chase is an awesome consultant for Erus Energy. He explained everything to us and answered all our questions. His presentation was not cheesy it was really good and made us understand the process from start to finish. He truly believes in the company he workes for so it made our decision to buy very easy. We loved working with Chase and are excited to get our new solar system in place.

Daniel Gallihugh

a year ago

Thank you Taylor for helping us to go solar. I'm excited and looking forward to getting the system up and running. Taylor was awesome. She explained things to us clearly. She answered all our questions. She would go back over things that I needed to have more explanation. There was no pushy sales pitch. I don't invite many people into my home but I'm glad I did this time.

Robin Langeliers

a year ago

Taylor Ferrell was the consultant that we worked with on the solar project. She was very clear about the product, extremely knowledgeable, and so friendly and helpful. Even after install Taylor has been available for any help or questions we’ve had. We’ve also been happy with ERUS, the product is excellent. Thank you for assigning us such a competent and helpful young lady.

Dustin Stegman

3 months ago

By far the worst company I’ve ever dealt with and it’s all lies when they sign you up. Very disappointed and now stuck with expensive worthless solar panels.

Trey Merced-Otero

3 months ago

Erus is very customer friendly and Torel is super polite and knowledgeable. I didn’t have a single question he couldn’t answer for me. Thank you Torel

Evil Batman

a year ago

Jason was great in explaining all aspects of going solar in simple understandable terms. Erus Energy was the second solar company I spoke with, because the first company left me feeling more confused and we almost didnt consider moving forward with solar. Thankfully a friend recommended speaking with Jason and boy are we glad we did. Erus Solar came in with a better setup, more panels at a lower price. Win Win in every way. Thanks Jason....

Ceci Lu

a year ago

I regret going solar, after they installed the panels no body was able to help me. Almost two months calling different numbers asking for help to install the app and monitor the panels. They kept saying that someone will call me or they transferred me o provided different numbers but no one can do anything. When they are trying to sell everything sounds good but after you sign be ready to struggle during the process. In addition I’m paying more ? I will give 0 stars to Erus energy.

Bianca O'Bryan

4 months ago

Colby is a great, personal guy. He spiked my interest in the company Erus Energy.

Christopher Jones

3 months ago

And still another call to my cell phone. You clearly purchased my information from someone or paid for hacked data. STOP CALLING ME.

Kevin Johnston

4 months ago

Chase was really helpful, he obliged my myriad questions, and presented a solar solution that made sense. Thanks!

Carla Garcia

7 months ago

Brianna Manríquez took my case above and beyond her professionalism speak for the company. He not only investigated the cause she went beyond and figure it out!
Thank you Brianna for taking my phone calls, for answering all my question and for making me feel that I was taking care of. Thank you for your profesional service.
Carla Sotelo - Texas

Courtney Buycks

a year ago

I can’t tell you how many times I thought “solar is too expensive” or “solar is too complicated”. Whether you are like I was & especially if you’re curious, Taylor is the best person to get you there. We were skeptical & tried any way that we could to poke holes & find the downside. I’m telling you, from experience, there is no downside! Taylor patiently walked us through every single part of the process & showed us how it makes sense for us! We took the leap & are now 4 months into our solar experience. Now, the only question is “WHY did we wait so long?” We are saving money, we had no up front costs, & we will NEVER own another home with having Erus & Taylor there, on closing day, to get us going! Thank you for your phenomenal knowledge & service throughout the process! If there was a way to give 10 stars that’s what this company would get!

Jenny Buckley

a year ago

Taylor was my salesperson and she was amazing. I was concerned before I met her that I was going to get a sales pitch. I was so wrong! She made me feel like a friend and explained everything at my level, no buzz words that went over my head, just practical information that I could easily understand. She was there for about 3 hours and walked me through everything. She wrote out the math so that I could refer back to it. Everything she promised happened.
Javier and Raffa were my installation team. They arrived on time and were completed so quickly. I was very impressed and they left the area clean. They were so professional as well. Very informative and explained the system. Orlando was my project manager and though I didn't meet him in person, we spoke on the phone and via email often. He provided updates that exceeded my expectations.
Anthony was my commissioning tech. He was early and made sure that SRP did their job to get my solar system up and running. He was informative and professional all the way. I really can't say enough about the entire team. I would go with them again without hesitation and am recommending them to all my friends.

Colissa Pollard

3 months ago

I have not used their services before however, I am getting non-stop spam calls from them almost every single day. Please take me off of your do not call list.

Jaxon Curtis

3 months ago

Torel Seay was very knowledgeable and able to help me with all my needs!

Tori Deckert

7 months ago

Ashlee from Erus was very helpful and friendly. She went out of her way to help answer questions we had. Amazing customer service.

Michael Cole

a year ago

The best possible experience one could have while shopping for solar energy, guaranteed. Istarted calling around asking for quites, nothing out of the ordinary, until Taylor from Erus came into the picture.

Erus has the best possible packages of solar systems, with warranties on all their items and guarantees to ensure the customer is happy. And as for Taylor, she went above and beyond jumping through many hoops, even having the company change financiers in order to accommodate an issue that was preventing us from recieving the financing to finalize the plans.

All in all, Company offers awesome products, fantastic price, highly customer focused and best of all, Taylor has got your back.

Heriberto Macias

2 months ago

Best service and quality you can ever get as well as the great service from consultant Saul Cespedes.

Luis tafur

a year ago

Solar panels work great. I give this company a five-star review. Their customer service is absolutely amazing. I highly recommend this company to anyone looking for solar. I referred them to five friends and they're all extremely happy with them.

Adam Crawford

a year ago

Erus energy charges $1,750 dollar cancelation and adds additional made up fees to people who cancel. We found better offer with a company that doesn’t use predatory strong arm tactics. Buyer be ware. We got the same size solar from competitor for 7000 dollars less. Erus is a rip off.

Louis Galloway

3 months ago

My guy Torel was great very knowledgeable love working with him

Susan M

3 years ago

I would recommend Erus Energy to anyone or everyone I get the opportunity to talk with. I was nervous when I signed up. There's so many out there. My sales rep was very friendly and professional. He explained the whole process and answered any questions and concerns. Even stated after the process is done if I still had any concerns he would be delighted to answer them. The customer service is exceptional they keep you informed through the process. They make it very painless and very non stressful. I was very impressed and surprised when your utility company installer of meters mentioned impressed by the quality work. The meter person also wanted to know who the company was. Thank you Erus Energy

Lanny Trager

8 months ago

Erus has been calling my cell phone relentlesly often two or three times a day. I have a Google Pixel that allows me to screen calls, they hang up on it. I never ever do business with a spammer. If I could give Erus 0 Stars I would.

Dulce Boisselier

a year ago

I am very pleased with Erus Energy. David Hughes (sales representative) was so attentive answering all my questions and made the process simple. The installation was done within hours and the crew was outstanding. I would definitely recommend Erus Energy to anyone whose considering making the switch to solar.

Jonathan Berzins

2 years ago

The bill of goods we were sold prior to installation is all false promises. We got pushed to make a decision by the end of October so that installation would happen prior to the new year as well as receiving tax benefits. After agreeing to this it took until March for the system to be installed and working. All the way up to that point blaming others for why something was not complete. Beyond that during the sales pitch we received from George to make the change to solar we were told about a “zero” bill we would have, especially with the electric company we have that they would be easy to work with and most likely actually receive a credit at the end of year. At this point between the cost of solar and the additional cost from our electric company we are paying more to have solar then it would’ve cost us without solar. We are all for helping the climate but was lied to from day one with this organization from sales people to the installation staff. On top of all that they also offered $1000 referral bonus to people. We were referred by another client who then was told that offer was no longer good.

Response : In response to your “response” much like the rest of your service you did not answer majority of issues described in my review! The output your group promised Was been significantly subpar . With the numbers your team provide our a average bill for the past 6 month would have been $325 a month without solar... that is grossly inaccurate being a lifelong AZ resident. People need to know the poor service, false promises (more then just output) that your organization sells.

Lateef Griffin

a year ago

Over the past few years I've been searching solar companies and tech behind it. And here it is, a company with great customer service and follow through. At this time first impressions are great, i will continue to adjust as we move along this journey of completion.

Duane Creedon

a year ago

I am conflicted with this review. I originally gave them a 5 star rating because there were no issues. However, I contacted them that I wasn’t getting the savings I was promised by the sales agent who no longer works for Erus. 4 years later I developed a roof leak. I contacted them and was told that they no longer provide solar or service to their customers in my state, South Carolina. They gave me contact info for someone in SC who they recommended. I called them and they are extremely professional. They examined my roof and after removing 3 panels, they found the leak. It was because of the way the Erus installed them. They cut a shingle for a piece of equipment but then changed its location. However they did not repair the cut shingle correctly. No one can say why it took 4 years to leak but pictures of the incorrect installation clearly shows it was their fault. They may have done a patch job that finally failed. Now Erus, who knows the leak was their fault says it is out of warranty. How can their incorrect and faulty installation be out of warranty??? I am now responsible for the entire repair on the roof along with water damage in the house. I cannot, with a clear conscience recommend Erus. Choose another company!!!

Brad Moore

a year ago

The consultation was 10x better than expected. Chase was very professional and answered all of our questions thoroughly. Excited for our install and to recommend friends and family real soon!

gustavo estrada

4 years ago

I am extremely satisfied with my panels and the 3 Erus representatives that helped me throughout the entire process. First I was helped by a sales representative by the name of Jazmin. She was very friendly, knowledgeable, and was on top of everything that had to do with the sale of my panels and followed through till install. I was also helped by another Erus Energy representative by the name of Jessica. She made the process smooth and made sure I had no concerns and if I did she was on top of it leaving me completely assured that I was her main priority. Last but not least Kathy. This representative made sure my install went smooth as can be and her customer service was top notch. I couldn’t have asked for a better team. Thank you ladies for everything!

Christopher Jones

3 months ago

Stop calling my cellphone 50 times a day! How many times do I have to tell one of your employees to take me off your robo dialer. ????????

Paul Perry

5 years ago

Erus Energy is a great company! They are totally committed to the customer! They are bringing the solar energy industry into the residential reach! The price is very affordable! My main contact with this company was my project manager Steve Torres.
Steve did a fantastic job with keeping myself and wife completely up to date with the project. He has great communication skills. He also knows how to calm the customer down when they are completely frustrated. By having empathy and patience, he makes sure the frustrated individual completely understands the situation at hand and how the next course of action is going to take place. Steve is a very calm and professional person....
he makes the customer feel like they are number ONE!

My wife and I decided to have Ground Mounts installed rather that the typical roof mounted panels. We are very please the way the whole project turned out. Thank you Mr. Torres for a job well done! We can not wait to get our Duke energy bill! We now make our own electricity! We are no longer bound to Duke energy's costly increases every year! Thus our energy costs will stay pretty much consistent now with no yearly increases.

Ronald Adams

5 years ago

My install with Erus Energy was easy and smooth. The personnel were all very courteous and professional. Everything my sales person Cary promised was delivered. It took awhile between when I first signed the contract before the install got started, but once Jen Brown contacted me it was fast and easy. Each person who arrived let me know their part and what I could expect once they were done. It went like clockwork and Jen kept me informed all the way. I am very satisfied with Erus Energy.

Magdalena Alvarez

3 months ago

Leo was very professional. He answered all my questions and left me with zero doubts in solar.

Donna Tippie

2 years ago

I wanted to let people know that my experience with team of men that came to my house was more than exceptional. They were very professional and through, the Phoenix Crew 1 was the team that came to my house. In less than 3 hours my panels were installed, boxes put in and now just waiting for final inspections to switch over from APS. Very happy with my experience so far

Stacy Winstryg

a year ago

We had a great experience! Josh Wascylicek was awesome to work with. And Jakob, our install manager was super responsive and helpful. Would highly recommend!!!

Bethuel Khamala

2 years ago

When Erus agent visited my house and talked about solar, at first It appeared like any other sales agent. Our conversation uncovered the enthusiasm to green energy investments. They worked with me step wise through all the levels. Their guidance was very professional, realistic, accurate, and knowledgeable. Erus Energy products and staff are unbeatable. I will recommend anyone interested in solar energy to seek guidance from Erus Energy?!

Steve Burton

5 years ago

This has been a very pleasant experience from Sales to final product commission! Everyone that contacted my wife and I during the financing/delivery/installation of our solar panel project were professional, courteous and knowledgeable about their process. Thanks to the PM Jen Brown and her team for doing a lob well done - it's difficult finding a company that is as well integrated between management/staff/tech units as these guys are! Thanks to ERUS for doing what they said they would do - deliver!

Brandon Quinones

4 years ago

My experience has been a great one. Jessica my case worker did a great job keeping me in the loop with the progress of my home solar system, from the permits, the install, inspection and the approval of the install. She always addressed my concerns and questions. Thanks Jessica for guiding us through the process.

Karen Archibald

2 years ago

Adam and Anthony were prompt and well-informed, answering any questions and explaining the process and equipment at a user's level of understanding. I know there were other workers whose names I do not know but together they worked 2 complete the project. We r pleased and know we can contact customer service when needed. Adam was most pleasant and a great representative of Erus. He is a keeper and I am not his mother!!

D Powell

2 years ago

Poor customer service once panels were installed and they were paid. My system, 25 panels, was installed the beginning of November but not turned on until January. Tried to have the system turned on in December but it failed inspection and no tech was on site to resolve the issue. Once the system was turned on, I was just another person. No instructions on how to reset anything. Not treated like a paying customer. I received information to monitor the system by email. The system was online for 1 day and that's it. I called Erus Energy for answers to some questions. I was told to read the instructions on getting it back online, because if they had to send someone out they would charge me a service fee. Really? A service fee? Well I could not follow the steps because there was no power to the system. I called Erus again and was told they created a work order and someone would call me. I never received a call until day 8. The electric company came to my house, on day 6 of the system being offline, to find out why they were not getting a signal. They showed me what was going on and how to correct it. Why did Erus Energy not take a minute of their time and tell me where to find everything I needed to get power to the system? I am not happy with this company's customer service, or should I say they have no customer service. They were great until the installation was complete. After that I felt I was just an annoyance to them. Especially this last week trying to learn my system and how to monitor/maintain it.
1/20/2021 Erus Energy finally sent a tech out to check my solar system. I have been fighting to have this done since the 6th. He found that there was a problem on the roof where a wire was arcing and causing the breaker to trip. Every time I called Erus for help they told me it was an internet issue even after I explained that there was NO power to the box so I could not connect to the internet. Ladies and gentlemen, do not give up on your request for help. Erus did finally get tired of my phone calls and sent someone out. They have to take responsibility for their problems not push it off on their customers. The tech was fantastic to work with. Now that my system is 15 days old but only on for about 2 full days I should start producing some energy.
Erus Energy management, you need to rethink the way you treat your customers. This was not good customer service at all. Your staff made me feel like I was stupid even though I knew what I was saying was correct. If I would have been a younger person I may have given up easier.

David Gubler

2 years ago

I recently contracted with ERUS Energy to have them install a new Solar System on my home. From start to finish the project has gone quite smoothly. I was impressed with the sales, install and support teams. I would recommend them to anyone who wants a solar system installed on their property. They have been great during the whole process.

Ralph Fox

2 years ago

Apache Junction, Erus Energy crew showed up on time and efficiently installed my Solar System. They did a great job on the installation, explained what they were going to do and answered all my questions and concerns. The crew were professional, curtious, and ensured everything was cleaned up after they completed their job. Excellent job.

Randall Sanderson

2 years ago

I've had a very good experience with Erus Energy. The install took a while due to the permits and approval processes. But, once those were completed the solar power system was up and running just fine. I received weekly updates from my project manager. I would recommend this company.

frittoray

2 years ago

Ramon G.
I am glad that I went with Erus Energy. Everything from the salesman to Installation went well. Ms. Jessica Patrick was very helpful when we had a small problem with system. Everything handled well. Ms. Jessica Patrick was also extremely helpful & reliable when conversing through emails. She even flew in from El Paso and visited my home to make sure everything was alright. 6/30/2020

Charles Thompson

a year ago

If you're looking for exceptional service, quality materials, and extraordinary professionalism in the solar industry, then you need to contact Romona Ruiz at Erus Energy. Romona treats you like family, and you can trust her. YOU WON'T BE SORRY!!!

Richard Lucero

4 years ago

Not knowing alot about Solar Panels I was comfortable after our first consultation. From permitting to installation everything went smooth. The best part of the whole system was my Project Manager Jessica. She was able to answer any and all questions I had about the system. Very professional and courteous throughout the project. If I owned more than one house I would put systems on them just to be able to deal with her again. Thank you Jessica and the ERUS team.

Robert Davidson

a year ago

Not a very dependable, haven’t got with me with my issues. My systems supposed to be under warranty and they are giving me a run around to get my system fix. Right now I will not recommend them to anybody. Especially texas where I am from. I have more horrible issues and if not fix ASAP I will have to report them to BBB and social media. Its too far to go to the office, the solar they installed is here in South Carolina and they are in Arizona. 174 CypressForestDrive, Moncks corner SC.

Sam Mokdad

a year ago

Best solar provider in town (trust me I met with them all). Great prices and great service. Chase was my rep and he was professional and answered all my questions. I recommended them to all my friends and family.

Chris Werley

5 years ago

I have been very impressed with Erus Energy! The entire process of solar panel purchase and installation was very smooth. Each and every representative of the copy serve as outstanding ambassodors for the company! Our salesman, Dominic was very clear on everything to expect. Our project manager Jen Brown in concert with Seth were very commutative throughout the entire installation process. I highly recommend Erus Energy!

Sabrina

a year ago

They claimed to be one of SRP's preferred solar installers - this turned out to be a lie. After we said we wouldn't give him a yes on the spot, the rep got angry and would not leave our home for another half hour while trying to give us more of a sales pitch. If we had given him a yes decision then and there, we wouldn't have realized he was lying about being a preferred installer for SRP. I'm not buying from a company that would lie about something like that.

Temple of MA, llc

4 years ago

Everyone was friendly and helpful... especially appreciate Josh, the company rep, who came out for the initial visit... very informative, patient, helpful and trustworthy. Qualifying for the solar loan was easy with their own financial backing AND the best part, besides their 25 year guarantee of efficiently working panels, is OWNING the panels vs. leasing them.... this has been a win, win, win experience all the way around. THANK YOU Erus for making my solar goals for my home a reality.

Kimberley Boucher

2 years ago

George Eagan is our Sales Energy Consultant and he has been so helpful even though we were so hesitant to go thru with it but he understood and still answers questions!
James and Wyatt came exactly on time to do the Aeroseal on our ductwork and were so polite and explained things as they went and when it would be completed.
Sylvia is our project manager and is staying in touch with us at least once a week, if not more by email, as to where our project is and scheduling for us. These four employees we have enjoyed getting to know and appreciate all their help and look forward to the next stage for our solar energy process.

LoveGod “Heidi Ho” M

5 months ago

Brianna gave great customer service and followed through with emails.

dwan smith

4 years ago

Customer service is a big deal and I would say my experience with this company at first was anything but pleasant. First the presenters told us that the company could get our panels up and running within days. Fast forward two months later and I'm still trying to get into contact with them because I got no panels. In the end the company informed me that getting the panels up within days is not ordinary practice and takes longer. You should communicate that to your door to door salesmen then because their under the impression you can. My project manager at the beginning was a Mrs. Acuna who I've still haven't had the honor of talking to. Every time I tried to contact her she was out of the office or busy on the phone. Mrs. Acuna if your ever done and not busy I'm still waiting on an apology for lack of customer service. The secretary that would receive my frustrating phone calls was Kiera and I apologize if I took anything out on you, but you understood my frustration and did what you could, even though every time I called it seemed like I was getting the run around. Still frustrated at the fact that you couldn't give me any contact information for anyone, I would think you would have that information. Thank goodness for Brandon, the new guy, the guy that doesn't know the in and outs of the company policy, but still manages to help me out and get me in contact with Kathy Gervasio who becomes my new project manager and gets the job done in a couple of weeks. Thank you both for your help and great customer service. Next their is staff development your company should have the two of you do a presentation on customer service done the right way. I know this review sounds bad, but I was really a frustrating process in the beginning, hopefully that's not how it is for everyone.

Karen Timian

4 years ago

Erus Energy installed our solar panels about 8 years ago and there have been no issues with the panels related to installation. I recently had to contact them for two reasons. One inverter had gone bad and was affecting others, and we were also going to have our roof redone, necessitating removal and reinstallation of the panels. I spoke with Nancie Towne, the Project Manager and she was able to coordinate both these issues, reducing the labor cost for me. In addition, she contacted the manufacturer and they agreed to not only replace the bad inverter but to provide replacements for the two others. Nancie suggested that all three be replaced with the roof installation, saving me more money and future hassles, if and when the other inverters failed. I really appreciated Nancie's attention and follow-up on my issues and her focus on cost savings for me and would recommend Erus Energy for anyone's solar installation project!

Crown MyCoke

3 years ago

Did not purchase from them. Presentation was weak. Sales guy talked in circles in response to direct questions. I had already done my research and understand what I need, played dumb and listened to the bs for two hours. All the guy did was scribble on paper and not provide any real data. Salesman Sent pushy texts several days later. The plan offered to me did not include panels on the west side of the roof, how am I to offset peak hr pricing with no power generation in the later part of the day? Icing on the cake was a follow up call from whomever that would not seem to understand that I was not interested, they were rude, and called two additional times after I ended the initial call. They are priced far higher than industry standard and the lease is non transferable. Bad vibe received overall. Going with a different company.

Joe Uribe

6 years ago

I had my system installed a few months ago and I just received my first full solar month utility bill and I was very pleasantly surprised. My bill was $28.35!!!! I use to pay almost $300 per month and now between my solar loan payment and my utility bill I will be around $225 per month. I was so skeptical at first but I actually saved more than my Erus Salesman quoted me. I can't thank Erus enough for the professionalism they showed throughout the entire process. I will recommend them to everyone!!!!!

David Kight

4 years ago

Nancie Towne was my project manager on my install. She kept me informed every step of the way and the transition to solar with the electric company was fast and painless. the staff and installers are very courteous and professional. I would recommend this company to anyone!

BRad Bent

4 years ago

I was a solar installer there for all of November and all of December. They promised me a December bonus for our performance that month. They then terminated me January 18th. and refused to pay me my 1400$ bonus For December. I tried contacting an install manager Juan but all my calls, messages, and text were ignored. I do have messages from Juan on January 10th stating I'd get the bonus Jan.18th. This company is so unprofessional. They make promises and don't deliver. They treat the project managers like royalty but the installers never get any appreciation. When I tried to tell the new install manager that is was a December bonus not a retention bonus he refused to discuss the matter anymore. Take my advice Don't go through Erus energy. Go through a company that actually cares and appreciates there staff.

Jesus Gastelum

4 years ago

I recently had Erus Energy install solar on my residence. Nancy Towne was fabulous in the setting up, handling and expediting the installation. I was told that the installation would take approximately 90 to a 100 days, Ms. Towne did a fantastic job in getting the installers and TEP to get the job done in a little over 2 months. By the way the Installers did a fantastic job installing the solar panels. They were very courteous and did a great job in cleaning up after themselves. Great job everyone!!!

Miguel Vazquez

5 years ago

- Sales person was friendly but lacked some knowledge and made it a nightmare to get the sale approved.
- Project manager did all in her power to streamline process but working with getting our permits was a nightmare thanks to TEP and City of Tucson.
- Installation was quick once it was finally approved.

The whole process took close to five months and I would not go through it again if I had a choice. It took so long to finalize installation and to get the system running that the first bill from the finance company came though before the system was even on.

I understand that there were issues with TEP and City of Tucson but you would expect a knowledgable contractor to be prepared so clients do not have such a harrowing experience.

I was advised to turn on the system myself. I requested information on how to monitor our system and pictures of the installation so we could start monitoring and verify that the right amount and type of panels were installed.

Cesar Rubio

4 years ago

Brandon Tyree helped our family out during our switching to Solar process and he did an amazing job. We had some problems with the electric company and he was quick to get in contact with them to get the issue resolved.

Jordan McGee

3 months ago

Unbeatable prices and service. Thank you Tor-el Seay and the team at Erus!

Muttgirl

5 years ago

Everyone we dealt with was professional, helpful, and answered all our questions. Everything that was promised was done in a timely manner with no hassles. Nancy Townie was our point person and always returns calls. Mike and Josh was our sales people and took all the time needed to explain everything. All permits, including our HOA were taken care of by the company. We highly recommend Erus!

Aaron Strassberg

5 years ago

Erus Energy did an excellent job overall! They were able to get the solar panels installed in a decent timeframe and it is now up and running as of today. I am looking forward to the efficiency. Nancie Towne did a great job with advocating and having patience with me through the process.

Ashley Villalobos

5 years ago

Erus Energy has been very helpful on installing solar panels at my house. Response time is very quick. Anytime I needed to speak to someone I was able too and also gave me the information I needed. Erus Energy reps offered me excellent customer service.

francisco hardingellis

5 years ago

My experience from Erus Energy from start to finish has been more the excellent more so from the project Manager Ms Kathy Gersavio for been with us thru the entire process with me and family keeping up and communicating with us any and every change, step requirement and to assist my family with resolving any questions. Our experience with this company is fantastic allowing us to see just within the first month of installation a very low electric bill well worth the investment in the solar world.

Dale Bolen

4 years ago

Erus approached me on several occasions each time with a better offer. I continued to tell them I wasn't interested in their solar. Then they came with an even better offer so i sat down and discussed it with them. They said that since I was out of room in my breaker box that I qualified for a free panel upgrade. Of course they also showed me the savings of solar. I decided to go with it. When they brought the contract to me it had an $8000.00 charge on it for upgrading my electrical panel. I ask what happen to the free upgrade? We never said that they told me. I ask to speak with that sales rep but was told he no longer worked there. They continued to try to get me to sign the contract and I continued to refuse and finally said I was going with a different solar company. At that point they said they would put on the new 200 amp panel at no cost. I gave them the go ahead to do the install and cautioned them that I had just had a brand new $15000 roof put on the month prior. After the project was completed I was up on the roof with my roofing installer and we noticed there was a gouge out of some of the new shingles where there had been something heavy dropped on them. They tried to hide it with silicone caulking. After several calls to supervisors they admitted their solar panel installer did the damage and they would fix it. That was 2 years ago. I keep calling but I am ignored. 2 years....really. After admitting it was their fault. I was finally told that it was a third party installer and they no longer worked for Erus. Still no repair or compensation. They also get paid by auto debit thru my bank and on several occasions send me a late notice with late charges. I called and was told the notices were a mistake but received several more. To top it off the system is too small and i still have bills from APS. Also after some investigating i realized I had been severely overcharged for the system in comparison to others. DO NOT USE ERUS. They lie and cheat and cover up.

Bill Parshall

4 years ago

Had a great experience with our sales rep Josh, he was very up front about the cost savings benifit of a Sunlight solar electric system plan that was purposed.
He was genuinely down to earth and made sure we understood all, the ins and outs of the financing and Credit application process.
Especially the tax credits that we are eligible for.
He was very understanding and put us at ease when explaining all the steps from start to finish of the instalation and activation of the sysrem. I would highly recommended this company, if you are seriously ready to go Solar give them a call and ask for Josh; Erus Energy's Sales Rep. for the Tucson area, and maybe he can brighten your future with a Sunlight System today.

Matthew Wheeler

3 years ago

DO NOT PAY OVER $2.75 PER WATT FOR SOLAR!!! Energy saving zone after I told them not to call and take me off the list they still called me 7 more time. After the 4 time I taked to the supervisor, 5 time I asked and they hung up, 6 time the supervisor was rude and condescending the 7 time I set up an appointment because it is the only way to get the name of the company. I asked if he could get to 2.75 and Joe didn't even say anything he just walked away.I got 3 quotes under 2.75(lg or panasonic panels with micro inverters or central with power optimizer)but it took me awhile I got 18 quotes. Every .25 over would have cost me 3k. So it was worth it.

Rich Callaghan

4 years ago

Recently had to have 2 of my inverters replaced on my 9 year old solar unit. Nancie Towne was gray as my service advisor, making sure the installers were out and the parts were ordered on time. She also tracked the inverters on Enphase to make sure they were reporting after installation. Great experience.

Tina Lindley

8 months ago

Brianna was amazing - answered all my questions and looked up things she didn't know so that I got everything I needed. Her help is very appreciated.

David Eaton

4 years ago

Josh was a very nice young man. Very professional, thorough and helpful. He made the experience of ‘going solar’ especially fun!

I was also impressed with the company’s approach- conservation first, then solar.

Steven Sierra Alcabes

5 years ago

Erus energy were an absolute pleasure to work with, especially the project manager. The team made the install in less than 30 days, most installs take 60 plus days with other competitors. Additionally, the team took care of filling out the Electric Company rebate forms, one less thing to do myself. Call the Erus Energy team If you are looking to make the change towards sustainable energy, your pocket, home value, and environment will certainly appreciate it!

Jose Chanez

3 years ago

Horrible rude installation team arrived 8 am blasting music and cursing in Spanish, we did not agree to have to deal with a couple or unprofessional rude people in our home. Hope this team is shown what professionalism is, and how far it will get. We will not be recommending this company to anyone or even mention it to anyone.What's even worse I called management they told me you knew they were scheduled, like as if because we knew we had to put up with rudeness. You all clearly have no concept of customer service. I will take my time to also report this to BBB.

katherine jendrzejewski

4 years ago

Josh Wasielczyk with Erus Energy was exceptionally easy to work with. He answered all of my questions, and made sure I understood the whole process of going solar. He was prompt, well spoken, and efficient. I would love to work with him again if I ever have the opportunity again.

ben ioanca

4 years ago

I purchased my solars with this company and after everything was said and done I was very disappointed with them. They told me one thing and promised a lot of things but they did not keep their word. First of all they lied to me just to get me to sign the contract. They lied about the loan terms I would get, telling me it would be 12 mo 0 interest, and afterwards they told me the only plan they had was interest only for 12 mo. They lied saying I would be able to reduce my loan after 12 mo with a for sure credit which wasn’t true. I’ve tried to contact them for the last 3 months and no one is calling me back. I’ve also referred 2 other family members who they made money off of and they told them the same lies. I’ve tried to get them to talk to me since with the loan I have I will be paying 3 times more then what I was paying my normal Aps bill, when they told me I will be Payjng about $125. That’s the only reason anyone would sign up to save money, not triple their electric bill. The only solution I have now I’m in the process of filing lawsuit and hope to get my bill reduced to what I had or they can come get their solar panels and get my money back.
Do yourself a favor DON’T go with this company. There are a lot of others out there that are much better and they keep their word. Remember this review is first my experience, but also two of my other family members who experienced the same problems. This is after a year of having the solars on, so don’t pay attention to their new customers that left great reviews who were just tricked into singing up. Because I was one of them about 10 months ago and at that time I would have left them a great review as well.

Carolyn Vail

2 years ago

I have had my solar system for 2 1/2 + years. It is a great system, and I have had no issues with production or reporting until last week, when a storn caused a WiFi disconnect. There was no production problem, but the reporting was interrupted; I received communication to tell me about the problem. Thanks to Benjamin Taylor in Phoenix for walking me through the WiFi reconnect.

Albert Sterling

3 years ago

Erus Energy installed my system 9 years ago and last year I noticed an increase in my electric bill. I checked my solar output and found my enlighten system was not working. Erus finally got that working after several months and then it took several more months to get most of my microinverters replaced. Then I was told 2 of my solar panels needed to be replaced and that I would have to call the panel manufacturers to get them replaced through the warranty. I asked Erus for the serial numbers and never did get them. I had to hire someone else to get on the roof to get me the serial numbers of the panels. I finally got the panels and had Erus install them. During the install, I noticed one panel/microinverter still was not producing. They came back again and replaced the microinverter but it still did not work and was told it is a bad panel. Now I need the serial numbers of the panels again and still waiting for Erus to give them to me. By the way, they sent someone out and had him take pictures of the panels but I still can't get the numbers that I need to get panel replaced under the warranty. Now they want $200 to come back out to replace the bad panel after I do the legwork and get the panel. This has been going on for a year!

Tony Kouskousakis

3 years ago

This company is owned by a group of investors in New York who do not give two hoots about their customers or employees. The only thing that matters to them is numbers and getting a return on investment. By all means they will avoid taking a loss even if that means wrongly terminating long time and hard working employees two weeks before Christmas or even right after they give birth to their first child. The company is ran by the good ole boys who avoid confrontation at all means, which is why they hired an older manager who is already semi retired and doesn't really need the job to be the bully who coldly terminates people for any reason. What's worse is I can't tell you how many times I was missing pay on my pay checks. They promise you the world to get you to work there, such as bonuses and commissions, but good luck seeing them follow through with their deceitful promises. This place is a mess from top to bottom The sales department seems to be the only area with decent human beings managing. To start, Human resources is a night mare to work with, enough said. The project management department is ran by one older lady who is surprisingly the biggest bully in the building. She fires people at will any time she is having a bad day to make the budget look better or for looking at her wrong. In my honest opinion, I don't think she has a clue what she is doing, but she is constantly writing people up for not doing their job, yet she has no idea how to do their job. The 'good ole' boys and 'old gal' set outrageous goals that you have no chance of hitting, and then punish you for not hitting them through writing you up and terminating you. The culture at ERUS corporate is very poor and cold. Pretty much everyone besides the aloof CEO and CFO hates their job here and are just waiting to be fired or find a better paying job. There is no sense of fellowship or loyalty in this very poorly run company. You will not find any professionalism here whatsoever and like I said they will look for any and every reason to fire you, with-hold earned commissions / bonuses, treat you poorly, ect. Ask any one who currently works here and they'll say its a revolving door that keeps on spinning endlessly with good people that just made the wrong decision to start working here. And don't get me started on how the poor customers get treated. They are treated like another number as well and if their project takes a year to be installed
and the customer calls to cancel since they are understandably getting impatient, the company policy is that they get threatened with a lien on their house and a bill for all the project costs! SO FYI BUYER BEWARE Customers! Most solar installs were a were a mess taking over a year and many times, the install crew had very little to no idea what they were doing half of the time. It took 8 months for them just to find batteries that were sold to people. So please, Trust me, and find another company
to do business with because these people do not care about whether they waste your time / money or cause you to go bankrupt. Also, good luck getting any service after they install your project as well, BECAUSE THERE IS NO SERVICE OR CUSTOMER SERVICE DEPARTMENT! They cannot hold an install manager down that isn't strung out on drugs so it doesn't surprise me that a company's installs take so long or that an employee couldn't hit their goals, when they are relying on that type of work ethic? You gotta be kidding me Mr. Brady! The CEO will not be honest to you and tell you everything is just fine and you have nothing to worry about just as he is writing your termination letter behind your back. Out of the 4 solar companies I have worked for, this was by far the worst managed I have seen yet with the worst company culture. Working here was torture, I do not recommend this place to my worst enemy! I promise this review is 1000% accurate as I would never want to step on another mans $, but what this company is doing is wrong. There are much more reputable companies out there to do business with than this company.

Susana Sexauer

5 years ago

3 months of solar panels on our roof, and solar is still not on! We are currently paying for both the electric and solar. We thought we would be saving money, not paying double for electricity! On top of it all, Erus energy has not contacted us back after several weeks and attempts to contact them! We went with this company because we thought it was more affordable, but didn’t know it would cost us such headaches and more money! Hoping this review will get their attention to solve the problem, since we don’t know what else to do.

mikeyarrigo

5 years ago

Erus Energy made the entire process of going solar simple. Once we signed the documents, we did not have to lift a finger. Our project manager, Jenn, was super friendly and was always available if we had a question. I would recommend Erus to anyone who is thinking about going solar.

Chris Duffy

3 years ago

The instillation is great and the help from their associates was great. Stay on top of the city doing their part. City of Las Cruces took for ever. Also make sure that you system is actually turned on. We had some issues with that and getting the system hooked to the wi fi to monitor the system. Overall they are great and easy to work with.

Lacy Rice

3 years ago

Alma was very helpful! The entire process was pleasant and a positive experience. Would recommend Erus to anyone looking for solar. We met with more than one company and Erus was the best.

Rosaria Barrios

5 years ago

Kathy you picked up broken pieces from the Sales person we spoke and handled it with special care. You calmed us and explained everything you could and we had a very very good communication with each of us . I would and have recommended this company and you. Thank you for all you have done for us.

Victor Salazar

a year ago

My experience with Christian Benavidez with Erus Energy was good. He attended to the process well and is responsive to issues that may arise.

Jay Graham (OfficialGolfWARRIOR)

4 months ago

Worst customer service ever. 57 broken tiles and no valid solutions. Buyer beware!!!!

Jorge Reyes

2 years ago

I would like to say that having solar panels installed by ERUS energy installers are one of the best. Fast, professional, and knowledgeable.
Thank you for your service I am very pleased with the work.
Jorge Reyes

Joshua Wasielczyk

5 years ago

Erus is an excellent solar company to work with. Pricing is fair, savings are instant. Project management was smooth and thorough! The install crew was professional and when they left, there was no sign they had even been there!

Silent One

a year ago

Calls me often even though I have advised them that I am not interested. I can't advise on how well their solar panels work but they are insistent to the point where I now feel that they are just calling to annoy/harrass me.

Ginny Dietzman

4 years ago

I didn't think 2 of my panels were working and placed an contact information on the enphase website. Nancy from Erus Energy promply called me back and worked out a service visit to repair the microinverters. Nancy to the service technicians were great. They were polite and answered all my questions. I am so happy there are skilled professionals at Erus Energy.

Mark Ax

2 years ago

Adam and Anthony did a great job. They were a pleasure to have working here. Kept me informed of what they were doing and stayed until all was finished and cleaned up everything. Very Satisfied!!!

Amy Rusk

4 years ago

The process of installing solar in an historic neighborhood was laborious! It is difficult that the company is stationed in Phoenix since we live in Tucson, but our project manager, Nancie Towne, was very responsive; she even gave us her cell phone number during the worst months of the process. The 5 star rating is really owed to her.

Lisa McDonald

5 years ago

Wonderful company! I recently decided to go solar and had many companies present to me. I chose Erus because Chris Caraballo did such a wonderful job presenting. Once my application was approved, Kathy Gervasio, has kept me informed about the process in such a professional way.

Jim Acitelli

5 years ago

We have had a great experience with Erus Energy, especially Nancie Towne as she has been most helpful. They guided us through the paperwork, installation and got us to enjoy our installation.

Edenborough Hibionada

5 years ago

I am 110% satisfied with the professional service I received from Ms Kathy Gervasio, she was very professional and patient on explaining the process and procedure from A to Z, She was very Helpful. The Installation Team was prompt, and Punctual, Professional, all introduce themselves and the Joe the Team Leader was very professional and patient explaining to me the procedure of the installation and thru the day was very professional with the process and answer my question promptly. Thank You.

1 2

2 years ago

While other employees had put anxiety and stress with the set back of our solar system, Alma Hunt shed some light . She has been there to answer questions and reassure us that everything was going to be okay. Alma has been very professional and is an asset to your company.

Thank you so much.

John and America Nichols

Ethel Keschinger

5 years ago

My experience with Erus Energy has been terrific. Nancie Towne works as my project manager and keeps me informed of where I am at in the process. I look forward to many years of producing solar energy.

J Frenchtx

3 years ago

Bought solar panels from Erus in Helotes , Texas. The salesman lied so many times I quit counting. Had him write down what we would get back on rebates on credit apps. They were almost $ 1600.00 short .Contacted Erus said they take care of and did nothing.The salesman lied about the installation time,rebates etc.

Keith Perymon

6 years ago

Great experience. Close to final phase. I'm very optimistic for my future as a solar electric producer. All the contact and information provided by Erus Energy has be reassuring and positive. This isn't a over night process and Erus Energy has been keeping my family and I well informed every step of the way. Going Green is worth it.

Kyle Daly

2 years ago

Just want to give a big thank you to the Phoenix Crew #1. The team was very friendly and efficient at there job. Thanks for installing the solar panels and electoral boxes. Keep up the great work.

Karen Mateas

3 years ago

Erus Energy was on top of everything from the start. Kept me informed the whole way. The only hold up was the city inspection, but once that was done the system was up and running in no time. The system portal is very informative and useful. I would definitely recommend Erus Energy for Solar.

Deidre Lopez

4 years ago

David was super professional and informative. My husband had a ton of questions and he answered them thoroughly and with ease. We left the entire experience happy with our purchase and well taken care of. Overall a positive experience

Jack Fox

3 years ago

DO NOT BUY fron Erus Energy. I bought a solar system from these guys when they were Going Green Solar under a lease program. Since I am now selling my house, I called them today to see if they could help put together a cost justification to show a potential home buyer the benefits of having solar. They said they couldn't help. So much for customer service. Buy the way, the solar system on my roof is not saving money. The combined small electrical bill from APS and the lease of the panels is actually costing more than just buying the electricity from APS. I have interviewed five different realtors to sell my house and they all cringed at the solar panels. Called APS and went over my most recent bill with them in detail, they also could not find justification in the solar panels. Too bad that in sunny Arizona, solar is a scam.

Michelle Svec

7 months ago

Francisco provided excellent service and out of everyone I've talked to, has has been the most helpful by far.

D Valle

4 years ago

Josh from Pennsylvania not Pittsburgh was awesome sauce! He was a great person to answer our questions and helped us with some extra stuff. Arturo was cool too! Would reccomend working with Erus Energy!

Mark Samples

4 years ago

ERUS Energy did a great job installing solar panels on my house and project manager Nancie Towne did an excellent job in getting the project done in a timely manner. She actually got the job done a little ahead of schedule even with TEP and the city being a little slow in getting their inspections accomplished.

Enrique Rojas Jr

5 years ago

Finally elected to install solar panels from ERUS Energy . During this time Kathy Gervasio was assigned to my account and all has gone well. Kathy did follow-ups daily to address the progress of the instillation and was very patient with all the questions given to her. ERUS Energy please give her the recognition that she deserves. I am confident she will continue to keep in touch in the future to make sure any issue occurs. I will provide her name to the referrals in my behalf. Great Job, Kathy.

Marc Ostrom

5 years ago

Erus Energy has provided us with courteous professional service! Our project manager....Kathy Gervasio..... has provided excellent service. I have only positive things to say about her managing of our project!

David Pace

4 years ago

Meeting with Joshua Rote was very good and informative. My wife and I are interested in going forward with a solar system. Owning a system verses leasing is preferred to us. Erus appears to be a good candidate for us.

Mauricio Garcia

5 years ago

I am very Happy with Erus Energy, My solar panels are now installed and i am generating my own power and very pleased with the results. My Project Manager was always very helpful, Thanks to her everything is up and running!

Ceci Mitre

6 years ago

Great experience so far. I've had my panels for over a year and I have noticed the savings. They are professional and easy to contact if you have any questions.

Kevin C

a year ago

Didn't solicit anything from them, and I've ask to be taken off their call list multiple times. I'm still getting several calls a week. Wish I could make it stop!

William Dalton

5 years ago

Every step of the job from design, permits, construction, to inspection from the county & Santee Cooper, went very smoothly.
My project manager, Kathy Gervasio was very knowledgeable & handled all questions expertly

Lionel Messi

10 months ago

My sales rep lied to me the system does not produce enough energy even though they claimed it did. Would not recommend

Charlotte Robertson

3 years ago

I am very pleased with Erus Energy, they are professional, courteous, and keep me updated with the progress of my project. I would recommend this company to anyone who is serious about solar panels, this is the company you can depend on!

Becky McPike

4 years ago

Dave B can over to our home, he was so nice & explained everything to us. I had questions about the system & he answered them all in a way we understood. We are getting the solar & we can wait for electricity to go off so I'll be the only one with power in our neighborhood.
Thanks so much

Peggy Wrobleuski

2 years ago

The technicians were great. Everyone was on time, worked quickly and efficiently. And work was even completed earlier than expected. Very pleased. Thank you Adam, Anthony and crew!

nahid kidari

4 years ago

I spoke to Nancie this morning to send me some needed documents. She did great job getting back to me as promised and also sending me all the documents that I did need . Thank you so much for everything you did. Received everything in less than 24 hours.
Nahidjackson .

Ursula C

10 months ago

This company has representatives that will tell you that you can cancel by phone. They lie so they can sue you later for not canceling it by writing! DO NOT WORK WITH THESE PEOPLE!!!! They are EVIL!!

Joseph Manna

2 years ago

Unsolicited phone calls and text messages over months. Does not stop - it's abusive. These people are pure evil. They refuse to take no for an answer.

Unsolicited text messages are illegal. I never consented to receive them. I hope they get sued.

Brian Ellery

2 years ago

Erus Energy and the team of people are awesome. From their very first contact to the final install everything went as expected. Now the journey in saving money ahead.

Mohammad Mehrashena

5 years ago

They keep calling and liying about how it well increase my property value if I buy there expensive solar crap..some one needs to tell them that your property value is by square foot of your home.not the 50.00 extra srp is going yo charge you because you went solar. What ever you save you give to srp. you lose $20,000 for the solar system and $50 a month

Joseph Lewis

a year ago

They did a terrific job and saved me a ton of money! Very professional and great customer service too!

Rojelio Martinez

4 years ago

They are here right now ..fast efficient and polite young men who really know their job... you have great crew ..the wife and I are happy we choose you we look forward to years of service.. thank you Josh the salesman, Josh in the office and Jeff and of course the young men working in this heat to install...

AZ Virtual Tours

4 years ago

Erus Energy was great installing my new roof and solar system! I highly recommend using Erus Energy if you are thinking about installing a great solar system!

Dean Hoppes

a year ago

Chase Lewis (my sales person) allowed me to take all the time I needed and was very proficient about answering all the questions I had!

Veronica Santacruz

4 years ago

Erus has given us excellent customer service. They helped us get the right financing for our panels and have been available to answer any of our questions.

Angelica Segovia

a year ago

Maria kept me updated with every step. She is very pleasant and professional.

Sam Sneed

4 years ago

Be Aware! Be aware!!! This company is charging way higher than the market is offering!! No matter what state you are in! Make sure you shop the competition! They are over priced and don’t install in half the time as other companies! No matter what they say! WAY OVER PRICED AND NOT WORTH YOUR TIME!!

Alyssa Henderson

a year ago

They are very kind and patient with lots of questions and concerns for a reluctant solar applicant. 100% awesome!

BOYD SMITH

5 years ago

The crew was very professional. Hard workers. Management met me several times for question and answers. On time, worked hard and cleaned up completely. Very satisfied with their performance...

Jeff Goetz

4 years ago

Nancy Towne was my project manager and she kept me informed every step of the way. She was great to work with and very knowledgeable.

Katie Gourdin

2 years ago

This is a great company! Adam and Anthony were very friendly, helpful and explained things so I could really understand what everything was.

Suzanne Harris

5 months ago

Briana was so helpful and courteous.

Erin Schmitz

2 years ago

Anthony and Adam were professional courteous and polite. Did a great job Would and will recommend them

Shane Mcclurg

5 years ago

The installation was great but nine months after we signed the contract they wanted to do a bait and switch said that they messed up on the contract that they wanted more money when I said no they wanted to reduce my lease to 20 years and did not want to work with me

Janyce Marsh

7 months ago

Very helpful, but it all depends on service call back.

patricia lynch

6 months ago

Ashley was friendly and helpful. The company ?

Kristina Metzger

4 years ago

Had a awesome presentation and experience with Josh wasielczk would definitely recommend has great personality and very informational

Rachel Morris

5 years ago

Amazing team helped me go green and save money. Everyone was so helpful and kept me informed during the installation process. Looks great!

Tory Wallace

5 years ago

Awesome experience. Kathy Gervasio and Connie Bode were very informative and responsive to questions & concerns. Would happily do it again!

Amanda

4 years ago

David Barr was very helpful and gave key information about the solar set up, he spent a lot of time with us

Juanita Lozano

5 years ago

Erus Energy personnel were very professional. Installation of solar panels was done in a timely manner.

Janet V Loehr

4 years ago

David Barr was both very professional & informative! He was thorough in his presentation & answered all our questions! Thank you!

Keith Cline

5 years ago

Cathy is the best manager she keep you well-informed and answers your questions and a quick and timely manner would recommend her for all my friends to use.

K W Davis

4 years ago

Look at the product, contract, honest personnel,
putting the client first, and reducing the environmental footprint. All done professionally by Oscar and Cathy.

B Ocampo

4 years ago

The rep was awesome open my eyes on things i didnt even consider will definitely be calling him when im ready to buy solar

Mark Fisher

2 years ago

Adam and Anthony they did an amazing job so did john he came out and fixed our broken roof tiles.

Steven Hafner

2 years ago

Absolutely stellar experience with Erus and Taylor! When she tells you “they got it,” trust her, because they do.

Travis Swisher

2 years ago

The service here is amazing, they were continually calling and emailing me to do.indicate every aspect of the project.

Beano MARTINEZ

4 years ago

Learning From Josh about Solar Power he made Me a believer, If you want to ck it out request Josh , His knowledge of Solar is incredible. Thank You

Juan Valadez

5 years ago

Jen Brown is very awesome! Was having a lot of communication issues and she saved the day. Thank you Jen

Ramon Barraza

4 years ago

Great Service, very proffesional, overall highly recommended. We are extremely happy with our solar system!

makayla campbell

4 years ago

Everyone that we had the pleasure of dealing with were very nice and professional and got things done in a timely manner.

David Pettengill

4 years ago

Mr. Barr was personable, well informed and honest. He was concerned about our welfare.

Ryan Sellers

4 years ago

I used to be contracted to solicit and sell solar energy wth Erus Energy
Overpriced
Lie about production
Long installs
Don’t pay their contactors

Sergio Sugich

2 years ago

Excellent service, Monica Delgado has been very helpful the hole process , always looking forward to help

Henry Tellez

4 years ago

Great experience , Brandon very well experienced in solar energy thanks for being an excellent client.

Rafael Morones

2 years ago

It didn’t Inconvenience me from having to stay home waiting on them, thank you

Jose Reyes

a year ago

SO far so good! Glad to be a customer of Erus and the Solar generation!

Vickie Griffitts

3 years ago

We are waiting and waiting, no communication, unless I call. Sounds like Josh is the man with this Company to connect with.......please change my mind

Robert Rodriguez

2 years ago

Great Company for Solar Panels. They just forgot to set up my solar monitoring

Jorge Salazar

2 years ago

Best of the best great service and top technology.
Thank you Erus Energy ☀️? money savings guaranteed!

Joe Rackley

4 years ago

David was very professional in his presentation and answered all my questions to my satisfaction

Jorge Valencia

4 years ago

Very helpful and informative. Satisfied with pricing and placement in plan thanks Josh Wasielczk for everything

Jayson Gibson

6 years ago

Had a great experience at the corporate location. Better than expected and full of learning.

Valentin Franco

4 years ago

Kathy and manny were very knowledgeable and helpful in assisting me on technical issues !!!

JERRY McGEE

2 years ago

GREAT COMPANY, SERVICE & EXTREMELY COURTEOUS &PROFESIONAL. ALWAYS ON TIME.

Hugo Reyna

a year ago

Great service, everything was easy, fast and clear!

Martin Longoria

11 months ago

Very professional,courteous and attentive.

Jessica Kingsbery

5 years ago

Did a good job. Had to check up a couple times until I finally got a good project person.

Russell Wegner

5 years ago

Nanci Towne and the rest of the sales staff were a pleasure to work with.

Peter L Nowacki

5 years ago

It took longer than I anticipated; however, the results were excellent.

Jesse Gee

2 years ago

Great company with great service. Highly recommend.

TerryK

7 months ago

finally, some good service

Keith Coombs

4 years ago

Kathy Gervasio and her team are great to work with.

Parte'

2 years ago

Adam and Anthony was great thanks guys for your assistance

Sean Griffin

5 years ago

Kathy has been very helpful. They always answer my questions

peggy swanson

5 years ago

lots of customer contact. The whole process was very fast

Ann Beach

4 years ago

He was very pleasant and did well

Christopher Weber

4 years ago

Really great customer service.

Daniela23soto montes

3 years ago

Staff was really polite and professional

Thomas Phifer

5 years ago

Won't stop calling me. Go away!

Richard Ybarra

a year ago

Constantly calling when not interested

Jeremy Killmer

5 years ago

Excellent residential Solar Comany?

Scott Williams

4 years ago

Great Company to work with

V Kon

a year ago

Phone harassment

Benjamin Adams

5 years ago

Erus Energy, big thumbs up!

Richard Luna

a week ago

Stay away from their heavy pressure sales. Don't fall for it and shop around. I was excited to get solar but ever since Oct 2022 this has been a nightmare. They were quick to do a fast ship and install then everything stalled from there. Fast forward to April 2023 and after 3 failed inspections, a total reinstallation of all the ground electrical components, power pole redo and a new meter that has doubled my normal usage I still do not have solar capabilities. I'm not confident that system is sized properly. Not confident in the install. Stay away. Far away. Don't even consider them. Eff this place.

Nemecio Calderon

a year ago

(Translated by Google) It was a real pleasure to deal with this company, they are all very professional and take you step by step through the process of installing the solar panels and keep you informed throughout the process. In addition, the entire process is as they explain to you from the beginning as it is without omitting any detail or giving you erroneous information. I am very grateful to the entire work team of this company and I recommend them 100%. The price was also another important point that convinced me to hire this company.

(Original)
Fue un verdadero placer tratar con esta compañia, todos son muy profesionales y te llevan paso a paso en el proceso de la instalacion de los paneles solares y te mantienen informado durante todo el proceso. Ademas todo el proceso es tal y como te explican desde el principio tal como es sin omitir ningun detalle ni darte informacion erronea. Estoy muy agradecido con todo el equipo de trabajo de esta empresa y los recomiendo al 100%. El precio tambien fue otro de los puntos importantes que me convencio para contratar esta empresa.

Jesus Manuel Villa

2 years ago

(Translated by Google) Very bad service, I recommend looking for another company, the one that came to offer the contract, took advantage of my father-in-law's age and connected the boxes in the wrong place in the house, then they changed them and left several holes in the wall , now they put an AC connector box that doesn't work, and to finish it is almost 8 months old and they haven't been able to finish the job.

(Original)
Muy mal servicio, les recomiendo buscar a otra compañia, el que vino a ofreser el contrato, se aprobecho de la edad de mi suegro y conectaron, las cajas en el lugar equivocado de la casa, despues los cambiaron y dejaron varios hoyos en la pared, ahora pusieron una caja del AC connector que no sirve, y para acavar ya tienen casi 8 meses y no an podido acavar el trabajo.