Jo Ann Markette
6 years ago
They essentially robbed me of $200 for simply opening my sliding glass window. On moving day, I had agreed to pay this amount to REMOVE an entire window frame to get a desk into a room since it was so big and there was no other way. Dumb me...I didn't measure the opening, and it turned out that we just had to open the window instead. In the chaos of moving, we paid the bill thinking that they were going to come back anyway and fix one small 8x10 pane that had a crack. I mistakenly thought that honor and reason would prevail when I explained that the $200 should be renegotiated, since they did NOT perform the agreed upon labor. It is now a month later. They refuse to return calls and say that the employee who made this deal is not available. They also have not done anything with the repair job. Stay away from this business. They are not honorable or reasonable.