Description
Store is open M-F, 8-4. Emergency service 24/7.
Our locations close promptly so staff can meet family obligations, please arrive early enough to complete your needs or we ask that you drop it off to be completed the next business day. For car key programming be sure to arrive 1-hr prior to closing.
Our location has been servicing Scottsdale since 2014. We are the most awarded locksmith in AZ, and winner of a BBB Ethic's award. Call us when you need a locksmith in Scottsdale.
Formally Saguaro Lock & Safe (also known as Scottsdale Lock & Key), we merged with ACME in 2014 bringing over 30 years of dedicated Scottsdale locksmith service to Scottsdale & Paradise Valley. Our Scottsdale locations has been in operation since since 1971.
SERVICES
Building key copying, Building lockouts, Car digital and remote key reprogramming, Car key copying, Door lock and bolt hardware installation, Electronic lock installation, General lock installation, General repairs, Lock rekeying, New key fob creation, Repair hardware, Safe lock mechanism installation, opening and repairs, Standard key copying, Access Control / Keyless Entry Systems, Access Control Systems, Alarm Systems, Auto Lock Services, Biometric Lock, Business Locks, Business Safes, Buying And Installing, Car Ignition, Combination Padlocks, Door Hardware Services, Electronic Access, Electronic Deadbolt Installation, Electronic Deadbolts, Electronic Locks, Electronic Upgrades, Emergency Service, Fingerprint Lock, Fire Safes, High Security Lock, Home Security, House Locks, Jewelry Safes, Key Control, Key Replacement, Keyless Entry, Keyless Entry Systems, Keypad Door Locks, Lock and Key Services, Locksmith Fraud, Mailbox Keys, Making Keys, Master Keying, Master Rekey Businesses, Mobile Locksmith Service, Mobile Welding, Panic Bars, Remotes Programmed, Repairs Door Closer, Replace and Adjust Door Closers, Replace and Repair Panic Bars, Residential And Commercial Door Hardware, Residential Locksets, Residential Locksmith Services, Residential Security, Safe Sales and Service, Security Camera, Smart Locks, Unlocking Cars And Homes, Automotive Keys, Car Keys Made, Copy Restricted Keys, Do Not Duplicate Keys (DND Keys), High Security Keys, House Keys, Key Duplication, Laser Cut Car Keys, Motorcycle Keys, RV Keys, Burglary Rated Safes for Sale, Business Safes on Sale, Change Locks, Change Safe Combination, Fire Rated Safes on Sale, Gun Safes on Sale, High Security Safes on Sale, Install Electronic Safe Locks, Move Safes, Safe Locks, Safe Opening / Drill Safes, Safe Repair,
Reviews
Heather Roster
2 weeks ago
My experience was wonderful. Shawn helped me and was ever so pleasant. Very knowledgeable and great service. I recommend this place for all your key & lock-out services. Adding to review. I needed lock service at my place of business and yep you guess it, they came right over and fixed it for a reasonable price. They really are good and so pleasant. Thank you Erv for a job well done.
My home's locks were recently changed thanks to AZ Locksmith Today, and I couldn't be happier with the level of service I got. The technician was prompt, courteous, and professional while working fast and effectively. I appreciate the work being done with the details and the fair price I was charged. To anyone in need of locksmith services, I would heartily suggest AZ Locksmith Today.
Daniel Wilson
3 months ago
I needed to get home door locks rekeyed. ACME set up an appointment for same day, arrived within a couple of hours, and did the work in short order. A very pleasant experience, and I thought the price was reasonable.
GARY LINDBERG
a month ago
Recently had Acme Lock complete work at my house. Mike and Tim were punctual and professional. I highly recommend this company. Also ask for Mike and Tim, they are the best.
Allie Wiener
7 months ago
Great help to us. Our lock had a bent pin and the tech was able to fix it right away and at a reasonable cost. He arrived when he said he would. Great service.
Excellent service. Truck key fit perfectly. Fair price too. I will not go anywhere else.
Update: Lost my truck key again. Came back and the service was great again. This time my fob could be replaced. He took his time and did it just right. Thanks again for the great service.
ACME Locksmith is the only company are nursing business will use. We have referred them many times. They are not only prompt to say when they’re coming. They are also courteous and very efficient.
Have a good New Year …?
Really need to find a locksmith but they are so expensive! I called this local locksmith and was pleased with the low price. I don't know why I've never used them before. They came out on time, did a great job, and didn't overcharge me.
Purchased a new key fob for my car and needed the key duplicated from my old one. The man behind the counter cut the key while I waited and it worked perfectly! While I was waiting I looked around and saw lots of other products that interested me such as Abus padlocks. This is a great locksmith shop with excellent customer service. The way things are going, I worry places like this won't last much longer, but I'll always go here before a big box store any time I need lock service. The guy working here is a professional and knows what he's doing. If you require a locksmith, this is where you want to go or call.
Joseph Gallegos
10 months ago
My son and I drove from Goodyear to this place in scottsdale because they had great reviews. As soon as we walked in an older gentleman behind the counter who said his name was Willy would not help us. He seemed busy with some keys. So we looked around for a while and talked with some other workers who were adjusting their front door to the business. I went back to Willy and asked if he could help us find a safe that would work best for what we needed. He was very short and seemed as if we were bothering him. We looked around some more and asked the guys working on the door for their advise. After we decided on a safe. We went back to Willy so we could pay him and get out of there. Willy said he was busy and it would take an hour before he could help us. I asked the other guys if they could make the transaction and they said they were heading out to a call and they were late. So we went back to Willy and explained we live an hour away and could not come back. Im a 45 yr old man and he felt it necessary to scold me and tell me that if I keep talking to him it would take twice as long. He said he had a customer on his computer already and he had to finish that order before the computer would allow him to check us out. I knew that was false and told him to just get us out of there. I would leave the cash and he could do the computer thing when he's done and for him to just email me the receipt. The total came out to 482.00 and he said he could not give me change for the 100 dollar bills I gave him. After we worked that out he said he didn't have a dolly to help us get the safe out to the car. My son and I carried the safe out and finally got out of there. I have never left a review but after this experience with such obvious bad customer service by this place I felt it necessary to share my experience. I gave it 2 stars because the guys working on the door were busy but still gave some advice and their opinion on a good safe.
Dennis Knudsen
9 months ago
Willy was a great help getting a safe open that no longer wanted to! Educated me on quality vs not , safes. Showed me several floor models to replace my old one. Good guy! Thanks, Dennis
John MacDonald
4 months ago
Great service, nice people. Showed up on-time and got the job done quickly!
We needed our front door hardware and interior garage doorknob replaced, Carter the technician showed up on time and was very professional I highly recommend Acme Locksmiths.
Willy the manager rekey my small deposit box, I lost the key, price was very reasonable, excellent service!!!
Steve Vansickle
a year ago
Big Mike was able to open a safe in our newly purchased home that we didn’t get a combo for. He was able to reprogram combo and saved us considerable cost by being able to use it. He was professional and very competent. Would highly recommend him and acme
I forgot to post a couple of days ago but now I've definitely got to post a review! I first went to Acme lockSmith Off shea and Scottsdale while waiting for my doctors appointment I just stopped by to see if they had any cute keys instead of my ugly original key. I got a couple made and hung around to watch their informational videos. Brian was very polite and professional that day and even though he was busy he still manage to answer any question I asked! However I managed to loose my key that I had him make! In a panic I got ahold of him to explain what happened and to see if they could help me out with getting in to my home. Long story short he saved me over $80 just by having my boyfriend (who's currently in Tuscon) send him a picture of my original key! IM 100% blown away. Brian and the Acme crew are truly amazing and obviously know what they're doing! If I could give more stars I would! Thanks Brian and acme!
I’m super impressed with the service from this locksmith. Thanks Big Mike!
Jill Christenholz
a week ago
Excellent service! Highly recommend
Big Mike and Eric did a fantastic job of moving a safe. They were extremely careful not to damage any tile flooring. They also had multiple steps to navigate. They took their time and the result was great. I have used them several times and every time was success.
Big Mike is fantastic and offered solutions to the issue with my door/lock. He explained what he was doing and why AND saved me money! Acme is very responsive and came out within 2 days of me getting in touch with them.
Jeanine McConnaughey
a year ago
I have used acme for years since 2002 in two different homes. I have referred many people to them. They have friendly people and show up promptly with a great attitude. I never hesitate to call them, even for the smallest of jobs. Great company all around!
Michael LaSorte
a year ago
In matter of minutes Willie fixed a lock I was having trouble with and did it pro bono. Extremely professional and friendly! A good find. I will go to them for all my future lock needs.
Went here to get new keys made for my roof rack of my Range Rover I purchased used and did not have keys for. Adam tried to make the keys but was unsuccessful the first day as the roof rack had an odd key. But he did not quit, researched the specifics and in the end figured out and made the keys for my car. Anyone else would have just said they could not do it and sent me elsewhere but Adam was determined and got the job done. Great place and great experience. 100% recommended.
Amanda Misinco
7 years ago
Thanks so much! I had a great experience with Ryan. He went the extra mile to fix my jammed lock and make sure the door to my business was secure. He was very knowledgeable and considerate with his advice. Great customer service when calling, too! Pleasantly surprised to have someone arriving within a few hours of my call. Would recommend to others, and will definitely use again!
Richard Goerlich
2 years ago
Scheduled Acme to move a large safe. Big Mike texted and called to give me a heads up on their arrival time. Mike and Julio arrived on time and moved the safe without incident. They were professional and personable. Great job by Acme Locksmith.
ACME Locksmith is all-around the best company to use both for residential & commercial. Big Mike took great care of us as he was friendly, courteous and knowledgeable. Eric was also very helpful when I initially called in. We highly recommend this 5-star company!
Austin Watson
3 years ago
These guys are great businessmen--I can't recommend them enough. Eric L. from the Scottsdale location really helped me get new keys made for my Camry. Their prices are fair and affordable and the quality of work and customer service is the best I've ever had from a locksmith. Eric gave me advice about what was best for my situation, not what was best for a bigger bill, and I will certainly be returning when I need another locksmith.
Acme’s Web site was very informative. Excellent resources. Very easy scheduling process. At Tech Mike was excellent. No pressure to sell what’s not needed. Called ahead, able to send pics to him, GPS tracking his arrival. Then... meeting Mike in person made the experience even better. Super personable and highly knowledgeable. He had a sincere interest in making sure all security concerns were appropriately addressed. THIS is high quality contractor work and THIS is how the contractor<>customer process should work! Absolutely 5 stars!
Tom Slavik
Scottsdale
The manager Adam was very knowledgeable and helpful when I went in looking for a safe. The safe industry can be a bit daunting with all of the different ratings and types of safes so visiting Adam will take the stress out of finding the correct safe for your needs. He didn't just try to upsell me to the most expensive model we even settled on something under my original budget that would be perfect for what I'm trying to secure.
Copying a key should be simple. I went to Home Depot and they couldn’t copy a key. Go figure. I searched and found a local shop and they were open so I raced over there and brought them my dilemma. Within minutes I had a duplicate key and all was good in my world. Don’t discount the small local guy. The service and speed of service was world class. Go to these guys first before you feed a big chain store. The Home Depot guy had no personality and was rude to several people in front of me. I thought of walking out but didn’t. Big regret. Take my word for it, go to the small local guy before you deal with people who don’t give a rat’s a$$ about you.
Irv found the replacement parts and was able to put back a custom lock that I took apart and in doing so lost a 2 1/2 inch screw.
Great job!
Big Mike relocated our safe from one area to another in our home. He was very professional and very personable. Job was completed without any issue.
He also installed the Safe originally so we had no hesitation in utilizing his services again!
These guys are awesome. Lost my car keys to my 2016 Yukon and needed to get them replaced ASAP. Brian is the man. Got me all set up and in and out of there quickly. Was expecting to pay hundreds for my car key replacement, but It ended up costing me way less. was extremely happy with the service and the pricing. Don’t get ripped off at the dealer for replacement car keys. See these guys first.
Kristy Barrie
9 months ago
Was on time, very courteous, and got the locks done quickly. I had to change my appointment time and they were very accommodating which was very nice thank you Acme
Always on time and very knowledgeable technicians. I have used Acme for several high profile security keying installations and safe moves. I recommend them to everybody I know looking for their services.
Big Mike is always a pleasure to work with and is a great mentor to the younger staff. Keep up the great job
Ryan actually showed up about 20 minutes before the scheduled window and my phone wasn't working well so I did not get his calls, but instead of bailing on me he waited at my house for about 40 minutes until I got there so he could do the job. I was very impressed. The service itself was quick, easy, and done properly.
Laura Caffrey Connor
4 years ago
I needed a new key for my Honda van, and found this little gem of a store -- Acme Locksmith. Although they didn't have the exact key in stock, Eric L. ordered one for me, and once it was delivered to the store, he made a perfect replica from the original. Eric is a very skilled locksmith with excellent customer service skills! I will return to Acme Locksmith for my all of my key and security needs. Kudos for a job well done!
Philip Imatong
3 years ago
12-4-2019
I have had the pleasure to use Acme Locksmith three times in the last two months.
Both the Scottsdale and Mesa offices.
Big Mike came over and resolved my problem with a deadbolt. He was quick and fast and
told me I didnt need to replace the deadbolt, it was just a turning pin / rod broken inside. He also Redid the plate which had to be adjusted and redrilled. Mike did a fabulous job. He was very professional and courteous which is important to senior citizens like myself.
He made sure I was comfortable with his skill and workmanship before he left. I recommend Acme for all your locksmith needs. They rock!
Erv changed the mechanisms in our door locks and copied new keys for us. His quiet, calm, steady, skilled working style was very much appreciated. Erv offered professional tips about locks and hardware if we should change our doors in the future. He also reminded us to keep security doors locked when conversing with people unfamiliar to us. We highly recommend Erv as a locksmith. ACME is lucky to employ him.
I bought my safe from Acme 18 years ago. I needed it moved to a new home, so I called them again. Scheduling was easy, and Brian was very courteous and professional. The very heavy safe got moved with no damage.
Well worth the money to have Acme move it. I have, and will use them again
Big Mike was professional and GREAT! There is no doubt that he knows exactly what he is doing. He was fast and efficient. I have no doubt he tried to get the job done as quickly as possible instead of trying to just bill hours.
Highly recommend!!!
THIS HAS BEEN THE WORST EXPERIENCE OF 30 YRS IN THE CONSTRUCTION BUSINESS... THIS COMPANY DESTROYED $15000 WORTH OF CUSTOM DOORS AND CASINGS IN MY PROPERTY. BEWARE BEWARE BEWARE
Andrea Winnig
6 years ago
Service was great! Ryan was very patient in explaining how to update the key pads. He went above and beyond in making sure the locks worked properly. He was on time and finished work quickly. I would definitely recommend this company.
Amanda Gorman
4 years ago
I am a Property Manager and I always use Acme when we need a locksmith. They are professional and their customer service is excellent! Big Mike helped us out today and he was wonderful! I highly recommend Acme for all your locksmith needs!
Carol Edwards
7 years ago
Brian and Ryan were great to work with. They got the safe installed perfectly into a VERY tight fitting spot. No mess-no fuss.
The safe's combination functions were explained well and all the extras plus my questions were also answered easily.
Thanks for making it an easy experience.
Robert Kuhnert
5 years ago
Mike arrived on time, and was a very pleasant fellow to meet and to work with. When he finished putting the new equipment on my safe, He thoroughly explain to me how to properly use the safe door. He was very patient throughout the whole process. Nice guy.
Bethani Stewart
3 years ago
ACME Locksmith has the best employees Violet and Eric L, who have amazing customer service skills! Violet and Eric L went above and beyond to help me figure out how someone keeps breaking into my storage unit. They both took the time to listen to me and look over my photos of my storage unit. Which made me feel that they had a genuine concern regarding my situation. Thank you so much!
Great experience. Gentleman named Bobby was prompt, knowledgeable, polite, and opened my Jeep quickly. Was able to supply the battery needed for my fob too. The battery was low so it did not sense when I left the key in the car so it defaulted to lock. Thank you!
I ordered a safe through Acme, and received moderate service. They were always eager to help me and answer my questions when i called. But that was the thing, i always had to call them and rarely received a phone call back. Very frustrating, even on the day my safe was supposed to be there, no communication until i called them. They did get me a great price on my safe though.
Great service! Called last minute win Thursday, they were able to get me in on Saturday morning. It was also helpful because they send out a text message 30 minutes in advance so I did not have to wait around
Mike came to deliver and install our safe. We could not have been happier with Mike and Eric who helped us in the shop make our selection.
We have had a great experience with Acme Locksmith....professional all the way around!! Just great!!
Big Mike and David were friendly and awesome. They came to move a large safe for my previous tenant and, at my request, fixed my bedroom lock on the spot. They were friendly and took the time to show me how to work the bedroom keypad lock. Highly recommend them!
Bogdan Wojnicz
5 years ago
Purchased safe from Acme. Completely seamless and pleasant experience from start to finish. Delivery, installation, and on-site tutorial were all very professionally accomplished by a skilled and knowledgeable crew. I highly recommend this business for your security needs.
It was a pleasure to have ACME come to my house. They were very quick and polite as well as thorough. Later I had some follow up questions and needed additional help, that they were very quick to respond to and help with. I would highly recommend them to anyone. Thank you again.
Big Mike and Ron were awesome and my door is like new!
Brooks Hilliard
3 years ago
Big Mike showed up on New Year's night less than 2 hours after I called... I needed to get into the safe before morning on the 2nd and he made it happen. My safe lock had died and he was able to open it with a new combination panel. Replaced the old lock and panel, lubricated the safe and now it's working better than ever.
A huge thank you to Drew from Acme Locksmith. He just installed new hardware on our doors and we couldn’t be happier. Drew is an excellent locksmith and we will forever be Acme customers. Thanks to the Acme Locksmith Company for employing such high caliber locksmiths.
Wow!..What a great service experience! Went to ACME on a Monday and I was truly impressed with their overall business efficiency!..I spent over 4 hours over the weekend visiting several stores trying to get copies of keys made that belong to a classic car, a 1965 Convertible Mustang. None of the big stores, Home Depot, Lowe's, ACE Hardware, could make duplicates based on the type of original keys. However, ACME had the proper equipment and it a matter of 3 minutes, presto!..My quest was over and met. All with professionalism, speed and excellent customer service! Thank you ACME, keep up the great work!
José Rojas
Tanner Horton
6 years ago
Acme was extremely helpful. Not only did they have the most competitive price of any locksmith company I called in the valley (And I called about 12). They were willing to match the dealership price to save me a longer trip up to north Scottsdale. There was a mix-up when my wife had to go in my place and Violet went above and beyond to have it rectified quickly and professionally. This is how customer service should be! 5 Stars!
Excellent experience with ACME Locksmith. Brian arrived on time to our home in Phoenix, and worked quickly to replace the handsets on our exterior doors. One door was non-standard, but he had the necessary parts to make the new knobs fit. The work was done six months ago, and we have had no problems with the doors or locks. I recommend Brian from ACME Locksmith.
Michael Warzynski
2 years ago
I recently created a crisis when I lost the only set of boat keys we had. Both Drew and Erik were excellent and helping me sort out my situation. I highly recommend Acme. Polite, fair, honest.
Tim Knippenberg
3 years ago
Erv is a magician. I tried to do it myself but soon realized I was in over my head. ACME sent out Erv and he finished the job incredibly fast. This is the second time I have used ACME and I would only call them again for future work. Total cost for professional and efficient service was very reasonable in my opinion.
The very best experience. Replacing our front door and back door locks. Irv was on time professional and experienced. Everything is quality about them including explanations about what best fits our needs to the pricing. We highly recommend them .
Bobby came out to service the door/lock at our office and he is wonderful. He is knowledgeable, competent, professional and friendly, easy to talk to. Great great Great experience. We’ll definitely use AcmeLocksmith again and will request Bobby.
Mike called when he was on his way. He was very personable and did a great job. He was able to make keys for a gun cabinet that I had basically given up on and thought we would have to drill the locks out. Yeah Mike go a great job!
Sarah Shipley
3 years ago
ACME Locksmith was amazing. I locked my keys in my car while grocery shopping. A super awesome employee from ACME was there in 15 minutes to get my car unlocked after saying it could take up to 45. Plus, I got a link where I could track exactly how long it would take for the employee to reach my location. Once he arrived, I was in my car and on my way in under 15 minutes. I highly recommend ACME Locksmith!
william brune
6 years ago
Big Mike arrived on time, the installation was done professionally, and instruction on the operation completed with all questions answered fully.
I could not ask for better service.
I highly recommend ACME Locksmith, Scott and Big Mike.
Thanks again!
Elizabeth Blackledge
7 years ago
Big Mike was wonderful! I needed a locksmith in a hurry and he was there to help. Also gave very helpful security tips, things I hadn't even thought about. And the prices was really great too! Thank you! I will hanging on to Big Mike's card. Thanks ACME!
James Townsend
a year ago
Looking for a safe this is the place. Friendly and knowledgeable staff. I learned about this company when I lived in another state on YouTube. This is my go to safe company
Brian at the Scottsdale location and Mike in Phoenix worked as a team to resolve my very difficult keyless remote issue. I bought a used car without the remote. ACME not only kept me from spending a fortune but also took the time to research my issue. I’m a very satisfied customer and will use them for all my locksmith needs!
Great communication, Eric was easy to talk to, understood where my problem was, and had a guy out quickly and efficiently. Would use again, recommended to my family already if they ever need a locksmith.
ACME Locksmith's Big Mike came out to replace the lock on my safe. Not only did he do a quality job in the lock replacement, but he took the time to explain how to properly use my lock to prolong its life. It was a pleasure doing business with ACME!
Cindy Fischer
4 years ago
Brian at SCT store gave me Great education on Safe features, Robert gave me insight as to install location, & Big Mike did a quick, solid install. Great experience all around
Dale St. Arnold
7 years ago
Great job by Scott in replacing my key faub for my Toyota RAV4. Knows his stuff, took all of 5 minutes. Dealership and other locksmiths wanted 6-8x more to replace/repair.
Also Scott signed me up for free call to open car doors locked. Great guy.
Would HIGHLY recommend theses guys, they are pros!
Donna Rodocker
6 years ago
Big Mike was great! He arrived on time, was very efficient and had my issue resolved quickly and correctly. He was also very polite, personable and professional. Thank you, Big Mike!!!
Amanda Borduin
3 years ago
Violet and Eric L went above and beyond to help me out today. I’d gotten locked out of my airstream while traveling. AAA and the fire department both tried and failed at getting my door latch unlocked.
I’d called around to 3 other locksmith companies, as well as speaking to the local airstream dealer. Acme staff were knowledgeable, helpful, great communicators. They helped me out of my jam with no damage to my door.
Thank you to Violet in the office and Eric L for coming to my aid!
Alan Wagener (Captain)
2 years ago
I came in with a postal lock that had frozen up. I tried everything to get it cleaned up but nothing doing. I took it in to this shop to see if it could be repaired or replaced. The replacement was restricted to just proprietary US Postal locks only but the gentleman worked on it for awhile cleaning it up with a special solution and got it working. It would have cost me over $50 to get the PO out there but ACME was able to do it as a favor. I'll be back. I really like the hometown feel of this place.
Rachelle Anderson
6 years ago
Big Mike was extremely professional and knowledgeable. The original installers put the lock in backwards causing the lock to appear broken. Other locksmiths told me I would more than likely have to replace the lock wanting to charge me around $450; however, Mike easily identified the actual problem and fixed the lock immediately. I will definitely be calling Acme in the future if I have any other lock issues.
Timothy Hakim
4 years ago
I bought replacement key fobs for my Toyota vehicle online from another vendor to said they could be self-programmed, which wasn't true. Another locksmith who couldn't do the programming recommended ACME. ACME was able to reprogram them for my vehicle in 10 minutes, for much less cost than the dealership.
Jeff Zuchowski
4 years ago
The key for my scooter broke in the ignition and Brian got out the broken part of the key and made me two new ones. Very friendly quality service at an affordable price. Thanks, Brian!! I would definitely recommend Acme Locksmith to all.
Michael Flynn
7 years ago
THE BEST IN THE BUSINESS - PERIOD!
I have used them over 15 years and never had a single issue both commercially and residentially - IRV their field technician forgot more about lock security than most people know. If you want a true journeyman that is on TOP OF HIS GAME- ask for IRV.
Michael
Daniel Kramer
3 years ago
They are efficient and very good about responding to the needs of customers. Mike was amazing. Just great about coming to my house and delivering the safe.
This will be my go-to business for lock issues. Prompt and professional, and reasonable cost. They fixed my issue quickly and efficiently. Highly recommend.
Erv came out and changed the locks on the front and garage doors. He called before he came out and I also received a text that allowed me to see where he was and when he would arrive. I had to run out for about 20 min, so that feature was very helpful. He changed out 5 padlocks and had 5 that were all keyed the same. He was extremely helpful with the programming of the new electronic lock. I could not have asked for better service.
Very nice and well done. I do all my work with this guys. Very professional and amazing.
Big Mike and Ryan did a great job! Quick, efficient, and friendly! Would highly recommend them for all your safe needs!
Monica McQueen
6 years ago
Excellent service, super friendly and trustworthy professional. Ryan was wonderful and incredibly fast getting to me late at night. I'm so appreciative of his knowledge and very reasonable rates.
Having lived in the same house for 31 years I have had a few locksmiths. Bobby was great! Answered my questions, did his rekeys was pleasant and courteous . Acme office when I called couldnthave been more professional and when I called back because I thought a mistake was made, and found out it was me couldn’t have been nicer. They are licensed and bonded an not one of these fly by nites. Thanks Acme. I am glad you started your name with A?
The service was excellent on every level, from the first phone call, through the follow-up call for scheduling, to having Mike arrive on time to open my safe. Highly recommended!
I walked into the store and the guy behind the counter was working with someone else and never acknowledged me. I sat down and waited for almost 20 minutes before either one of the persons working there took a moment to answer my question.
The service I was looking for was not available.
The owner has since informed me the young man that didn't acknowledge me was a trainee so I have adjusted my score accordingly.
Carl Lisandrelli
4 years ago
Thank you for taking such great care of us throughout the entire transaction!
Great service and excellent explanations!
Looking forward to the installation of our purchase.
Shane Lipskind
5 years ago
We called ACME locksmith to help repair a broken lock and rekey our home. The service was professional, courteous, and well-priced. Our locksmith, Mike, could not have been a nicer and more helpful guy. I will definitely call ACME for any future locksmithing needs!
Ryan just left after rekeying the home, very professional, knowledgeable and got the job done much faster than expected. Top notch service, you’re in good hands with this guy.
Terri Paffile
6 years ago
Called and the gal who answered the, I'm sorry I forgot her name was awesome and represented her company well. I have worked in the customer service world for over 30 years and she delivered the wow factor. Having not worked with this company before it is a great start.
Other locksmiths said the job could not be completed without a trip to the dealership. ACME showed up and within an hour finished the job.
Great service and fair prices.
Ashli Galbreath
11 months ago
Erv was a perfect professional! And fixed MY mistake with ease and no qualms. Thank you so much!!
Hugh Anderson
6 years ago
I have enjoyed excellent service , and available merchandise from Mercury lock and safe.
+ the most interesting being special Keys for my large and small boats in FT lauderdale FL . In order to get new keys in Florida I find it necessary
to special order from the dealers.
Mercury Lock and Safe makes them on the spot .
How about that !
They gave direct breakdown of pricing over the phone. I brought two locks in to get rekeyed for a great price (even cheaper than they said it'd be). Service was super fast and friendly.
The Service Tech Eric was very knowledgeable. I have a 1994 Toyota with a very worn and unusable key. The new key was supposed to be made from information from Toyota which was not available. He made a new key after removing the door cylinder. Acme Lock is a firm made up of professionals.
Thank You
Joe Aylesworth
6 years ago
This is the second time we have used ACME Locksmith and we are very pleased. Because of our situation they figured out how to help us late on a Friday afternoon. They are professional and customer in. We would definitely use them again.
Max and Julio did a great job for us.
We would highly recommend them, Robert, Eric and everyone at ACME Locksmith.
Mike and John were fantastic. They picked up the safe from where it was located, brought it back to my home, and installed it exactly where I wanted it. Fun guys to work with.
Caroline salevitz
6 years ago
Big Mike installed our new safe and gave easy instructions on how to operate it. ACME Locksmith in Scottsdale is a terrific company and we will definitely use their services again!
Damian Larson
4 years ago
Have used the Scottsdale location, as needed, for years. Always had great service. Recent visit, met Brian who was extremely helpful and well informed. So much better than the big box stores
Gordon Woodruff
7 years ago
Brian provided excellent service. He called ahead as requested, showed up on time, and was efficient in getting the job done. Professional through and through. Thanks.
Mike was professional and quick. Appreciate the great experience from my first phone call yesterday inquiring about the service all the way to a completed job this morning. Thanks!
Best customer service! Erv from Acme was able to correct DIY lock projects with helpful suggestions on how to make everything work securely and efficiently! Thank you Erv and Acme!
Jenna Jacques
4 years ago
From the moment we went to the store all our questions had been answered. Everyone was great! We appreciate the fast service and Big mike and little mike where great to work with as well! Thank you!
Rebecca Nieto
7 years ago
Fast, professional, and digital checkout made my appointment very easy!
Brian was so nice and helpful- great customer service.
Ruth Hilliard
3 years ago
Big Mike was terrific...he came out promptly, fixed our problem quickly and was fair in his pricing. Highly recommended.
Marty Hastings
4 years ago
I had a key fob that needed to be programmed to my vehicle as well as key that required a laser cut and Brian was able to take care of both for me. Will definitely go back if I need locksmithing service in the future
Big Mike was great!!! He was very helpful and informative when I asked about different safes. Am going to the store hopefully tomorrow to possibly purchase a safe.
Thank You Big Mike and Acme locksmith.
Fabulous customer service, i wasnt quite sure of how to describe my problem and Big Mike listened and took the time to make sure i was completely satisfied.
I highly recommend Big Mike and Acme Locksmith. Thank You
Kathy Greene
9 months ago
These 2 sales people were very helpful on us picking a safe.
They arrived on time and successfully completed the task I gave them. And they offered pointers on how to further improve the security of the home. Job well done.
Permanent Makeup By Erin Golightly
4 years ago
They were able to get to me quickly and did everything that I asked, this is the second time that I have used them and I am very happy… I would use them for all of my future services. ?
Brad Singleton
6 years ago
Scott is a very knowledgeable guy when it comes to your mechanical lock needs. I highly recommend this shop. The other ACME locations are good but they all seem to turn to Scott for some advice.
I used them to change the locks on my new home and to repair the door handle of my front door. They did a great job, were professional and didn't try to do more than was needed.
Erv from Acme came out and re keyed all my doors. Excellent customer service and reasonable prices. Definitely recommend them!
Benjamin Stratton
3 years ago
This place was very friendly and great service. I very much recommend coming here for any of your needs they rekeyed my vehicle and saved me about twelve hundred dollars. Awesome place!!!
I had an emergency and needed into my old unreliable safe pronto. They got me in and delivered a new safe all in one trip!!
Great Customer Service!!
Great service! On time and a fair price and billing system. Charged in 15 minute increments. Cleaned up, tested everything he touched.
Carl Momberger
4 years ago
Brian did an excellent keying for me wife's. Fast and efficient service. Acme always performs top notch service. Thanks Brian
I highly recommend the Scottsdale location, Eric was very professional and didn't give up until he had my broken lock taken care of on my Mobile Health Clinic. It was blistering hot that day and that didn't stop him from giving me the best customer service.
Taking their automotive class. And I’ll be honest, one of the best investments I’ve ever made! Brian as my teacher is so helpful, everything about acme is so professional!
Same day service and excellent help with my rekeying. Friendly and very informative and professional
Big Mike was able to fix the lock more cheaply than replacing it ! Kept me informed of what he was seeing throughout his time here. A real money saver for me ! Thank you!
Best locksmith ever !!! From the guy at the store to Big Mike with the delivery this was the best customer service I have ever experienced. Friendly knowledgeable staff, on a scale from 1 to 10 I would have to give the a 20 .
Walked in with 2 odd keys one, for a RV trailer door and another for a tonneau cover, and in 5 minutes walked away with my copies. Good sales person, will come back again!
Paul Shepherd
3 years ago
Mike got me sorted in ~10 minutes. Great comms, great service, fair price, nice guy. Thanks
Big Mike had my safe open in no time. Been using them for 10 years. Highly recommend.
Jared Buchanan
7 years ago
I got locked out of my car in the rain around 10pm so I called up these guys. Big Mike was locked inside his community's gate due to the electrical storms that were going on and he sill found a way to get it open and come save me! Thanks man!
Daniel Centilli
a year ago
These guys rock. Programmed my Subaru key fob in minutes.
Christine Heaps
5 years ago
ACME Locksmith was great! They were on time, very professional, and explained every thing they would be doing (and every charge) before they started their work. I will call these guys again!
Jarrett Jensen
7 years ago
They came to my house within an hour, didn't try to convince me I needed more services than I needed and did it with in a timely manner. Thanks Brian. :)
Gabbi Hafalia
5 years ago
Absolutely awesome! Helped me out with everything I needed, and got the job done quickly. Great and friendly crew, too.
Fast service, advised pricing prior to beginning work and price is reasonable. Not a rush job, and friendly. I will use them again as needed.
Mark “ALL PHASE HANDYMAN” McKay
7 years ago
This place has been a lifesaver to me many times over the past 10 years. They always find a way to fix the old lock sets I take there. Very knowledgeable and experienced. Exceptional customer service.
Julie Branson
5 years ago
As always, great. Big Mike came by on time and did the job right! I love that I can trust this company with my security needs!!
carl larry carlson
7 years ago
very friendly and professsional technican' kept me informed and was very caring about my dog and cat while he performed his duties while doors were open. thank you, Big Mike!!
Ryan did a fantastic job. Very fast and professional. Great customer service and great price
Holly Cunningham
4 years ago
Erv showed up on time and performed the job professionally, quickly, and reasonably priced. Would definitely call him again.
Robert Truitt
4 years ago
Erv did an excellent job in repairing the locks at our house and his charge for the work was very fair. I was very pleased with the service call.
I called them to have my car key programmed and they told me it would be $1500 and if it don't work it's not refunded well EVERYWHERE else that same job would be from $80-$200 I personally think the Guy I spoke with didn't know what I ment even after I tried to explain it but I would never tell somebody about this place at all but I will be posting this on my social media so everyone I know does not go here
Daniel Yamashiro
3 years ago
I lost the keys to a vintage 1952 mechanic's toolbox. Eric was able to find a blank key that would fit the toolbox's lock and remake a working key in one day.
Herb was the best. Knowledgeable,efficent, and nice. Price was reasonable. I would reccomend them to anyone. .
Eric was professional, took care of our situation so fast, efficient. I'd use Eric and company again. Thank you so much
Mike was great, on time and fixed my problem super fast, definitely recommend!
If your job requires welding ask for Brian Proust. A man of integrity, diligence, high standards for customer service, expertise and follow through.
Great locksmith. They replace the pins in my classic car locks. They work flawlessly and the price was affordable. I highly recommend ACME Locksmith!
Great experience! Able to come out quickly and replace/rekey locks on a recent home purchase. Fantastic customer service!
Miriam Miller
6 years ago
Big Mike responded very quickly fixed the issue with great quality. Would absolutely recommend. Fantastic service.
robin slavit
5 months ago
Excellent, professional, curteous,informative.
Thorough and capable, Ryan took care in properly replacing busted lock , servicing other locks and re-keying a couple of other ones. Will recommend.
Candy Valentino
4 years ago
Great service. Fast to respond and Mike was super nice. Will use again and highly recommend.
Could not be happier. Big Mike was awesome.
Brittany Hoover
7 years ago
The manager eric was so nice, extremely helpful, and very quick. Will use them from now on for all my salon's locks!
The service from ACME Locksmith has been fantastic. They respond quickly when you call, their service people show up on time and they are a pleasure to deal with.
Janice Gasparro
5 years ago
Big Mike was great. Showed up when he said he would and complete the work quickly. Very nice man
Marni Hirshman
6 years ago
Acme is a great company. I would use them again in a heartbeat. Responsible, polite and reasonably priced.
Great experience. Friendly. Very knowledgeable.
Mike was our tech and did a great job.
Jon Christensen
3 years ago
They were knowledgeable and prompt in rekeying a lock on an older vehicle for me. Also priced reasonably.
William McCarthy
5 years ago
Visited the Sahuaro store today and found the locksmith to be helpful, friendly and resourceful. Would recommend for N Scottsdale residents.
Anthony Tessensohn
6 years ago
These guys were very professional and made sure the job was done right and charged me about half of what other locksmiths had quoted me. Acme Locksmith in Mesa AZ has made a lifetime customer out of me.
Steven Keister
4 years ago
Brian was so helpful he was able to guide us directly to what we needed it was just a real pleasant experience I highly recommend Acme locksmithing
Good experience. Erv is very competent. I’ve used them before and would again.
Ryan came out on time and did the the job in record time. Price was right. Would definitely recommend. Tim
Susanne Brabrand
4 years ago
Robert did an amazing job and explained everything he did. Super service and very efficient. Thank you.
Donald Cameron
4 years ago
Eric was awesome, honest, and fast. Holy cow. Come here for your lock needs!! 5 stars all around.
Stephen Sullivan
3 years ago
I highly recommend Acme. The locksmith and manager, Eric, is a great guy and really knows his trade. This is a quality shop.
Even though this company could not make my key they told me where to go to get it done. Just for that they get five stars!
Stacey Halpin
3 years ago
Eric L. Was very helpful, knowledgeable and professional. Nailed it! Would definitely recommend and use again.
Big Mike did a great job at re-setting our locks - thank you!!!
Bryce Henderson
4 years ago
Responsive and very helpful! I’ve used Acme for both residential and business and they always do what they say they will do.
Matt Gillaspy
3 years ago
Big Mike was on time and very professional and knowledgeable. Would recommend to friends and family!
Very nice, showed up at promised time. Very fast and friendly. Thank you for coming at such short notice.
I needed some keys made - they were very courteous & most important of all, the keys worked in their respective locks‼️‼️
Stephen Dixon
3 years ago
Great to know there is still a local full service locksmith with an open store front. These guys are great
Brandee Calderon
6 years ago
Best customer service I have seen in a long time. Kudos to Victoria and Bobby... thanks for going above and beyond! Brandee
They respond quickly and efficiently. Are very professional and friendly and their manner. Would never use anybody else.
Michael Watson
4 years ago
wow just a Honest shop with Honest people who work there,With low prices. A very rare things these days. I was blown away
Christopher Holmes
5 years ago
These guys are awesome my parents had a new safe delivered and Big Mike was great.
Mike showed up on time, was polite and extremely professional
I strongly recommend this service
Big Mike was wonderful! Honest ... Honest ... Honest. I would highly recommend his services.
Christine Kipp
7 years ago
Brian was very friendly and knowledgeable. He solved our lock problems very efficiently.
Excellent service and response time! The technician was incredibly professional and experienced. Thanks ACME !!
Bobby is always reliable, competent and quick! I only use Acme Locksmith and highly recommend Bobby.
Super nice, local business with top quality service and friendly people.
Some goods and services shouldn't be bought on-line and local businesses should be supported.
Jessica Aure Deguzman
7 years ago
Very professional and nice to work with. I will definitely use them again if I need a locksmith.
I am the manager there great place to get a safe or some lock work done at
Timothy Morris
2 years ago
Professional, quick. Did in minutes what the folks at Home Depot couldn't do at all.
Zachary Chellew
3 years ago
Great customer service over the phone, except after giving me directions & telling me to come in, he failed to mention that the store will be closing in 30 minutes
Shawn Carroll
4 years ago
Brian was very helpful and willing to go the extra mile to help us! If you need a locksmith ONLY CALL BRIAN!!!!!
Michael Gandara
4 years ago
Found this great place after shopping around the whole valley! Bryan took care of me right away, super friendly!
Sharon Rendelman
3 years ago
Quick and competent same day service. Thank you. Big Mike!
These guys are fantastic! Best service in town. Ask for Mike. He da man!????
Did an awesome job in a timely manner! Very good customer service.
Went to get a duplicate car key programmed and cut. Super fast and inexpensive!
Katrina Smith
4 years ago
Eric and his staff are great... shout out to great job Big Mike
The technician Erv was experienced and friendly and did a great job.
Had two car keys cut and programmed. Brian did a great job.
Thank you Big Mike for the great & timely service. ACME great service & price.
I couldn't have asked for a better experience. Erv was punctual, friendly professional and efficient.
Service was great, arrived on schedule, explained what was going on throughout the job.
Great work. Professional and punctual. I'd recommend them.
Excellent service by Erv! Very trustworthy and competent! Very prompt ! Highly recommend !
Fixed my lock in 5 minutes. Very reasonable price.
They came out the same day n i even got a few tips on how not to lock myself out of my house!
Bernadette Johnson
4 months ago
Amazing
They were same day AND they made key copies for me right at my house!!
Thank you and thank you for lifting the heavy (for me!) file box out of my car and back into it!
Linda Hunt
Brittany Myers
3 years ago
Thanks Eric L! You did great work with my locks!
Outstanding service: timely, professional, pleasant.....job well done. Highly reocmmend.
Great service and install would highly recommend.
Jasmine Leigh
3 years ago
Very friendly and went out of their way above and beyond to help me out.
Got locked out of my condo, Ryan was there immediately to get me back in!
On-time response, Quality Service, fair prices, what more could
Mark Bianucci
6 years ago
30 years of consistently excellent residential and commercial services.
Frederic Capdegelle
4 years ago
Eric was very helpful, he is a problem solver. Thanks.
They are so knowledgeable, helpful and reliable!
Fast on-time service, very reasonable pricing!
Jera Pingitore
7 years ago
Super fast and friendly service! Would use again.
Experienced locksmith who was efficient and shared a lot of information with me and fixed my problem.
Lulu Lapitsky
3 years ago
Very fast efficient professional and prices reasonable.
Jennifer Barber
7 years ago
An amazing job by Ryan rekeying our new house.
shanna howell
7 years ago
Fast, friendly, and courteous. I would use again.
Savanna Foust
4 years ago
Great service! Very friendly and helpful. :)
8 o'clock at night on a winter night and Big Mike still saves the day!
Charles Eppel
10 months ago
Just everything we needed
Excellent customer service. Extremely helpful.
Kitty Schaefer
2 years ago
Austin, was wonderful, very friendly and knowledgeable.
Don't bother
Go somewhere else.
On time, excellent work, fair price.
Great personalized service.
Fast, quality service. Thank you Ryan
Horrible customer service will never support this joke of a business again.
Brian was very professional and helpful!
Curtis Waller
6 years ago
Fast service honest price
Craig Lathrop
3 years ago
These guys are extremely helpful!
Motorcycle key for $6 can't beat it!
Ardis Mohrschladt
2 years ago
Timely honest professional.
Tony Neumeyer
7 years ago
On time, efficient and friendly.
Diane Lenay Black
6 years ago
Excellent service by by Bobby!!!
Professional, on time, marked cars.
Excellent, exactly what I was looking for.
Elizabeth Minchew
7 years ago
Quick, efficient, HONEST
Griffin Channer
5 days ago
Great service. Big Mike was a huge help with our locksmithing needs. Very friendly, great communication. Highly recommend
Nathan Scholten
2 years ago
Harriet Freeman
3 years ago
Andrea Aiello
3 years ago
Matt Holloway
3 years ago
Dr Mark Burdorf
8 months ago
Eddie Gallegos
3 years ago
Trazshun White
a year ago
Travis Inmon
3 months ago
Angela Thornton
2 weeks ago
Chelsea Winterfeld
2 years ago
Duane Odonnell
7 years ago
William Devine
3 years ago
Michael Searl
4 years ago
Joe and Amanda Rice
4 years ago
Warren Adelman
7 years ago
Debbie Reichow
2 years ago
Alec Sills-Trausch
2 years ago
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