Alejandra Barrientos
7 years ago
I have done business with ASE for a few years and until my last purchase I was very pleased with their company. I paid for 20 (50 lbs) bags of winter seed and only 19 bags were loaded onto my truck. When I called to tell them that I was 1 bag short, I was told they would have to do inventory and would call me later. When they called me later, I was told they did inventory twice and that they did not have an extra bag. They also said that the men that helped me load the bags onto my truck were both counting as they were loading them. I was there while they loaded the bags and I heard one of the guys asked the other one in more than one occassion how many bags they already had loaded.
I feel cheated and robed by ASE. I will no longer do business with them. I feel I can't trust them. I know that it is also my fault for not watching and counting as they were loading the bags, but I trusted them after all the years I did business with them.