Greg Shell

4 months ago

For all homeowners with plumbing issues whose property was built in the '50s, replacement parts are available.

freestyllr

8 years ago

IS there Anything, they don't know about Plumbing. You need it,,, they have it or they will get it, die trying.! Need answers to your questions about plumbing, they are the ones to ask. Always Very Helpful and Very knowledgeable. Say hello to Glen or Ken and tell them, Bobby sent you. Have been a customer since they opened and when needed before, visited Glen when he was at NEIS Ace.

Steven Mann

4 years ago

There the best very knowledgeable,parts for everything plumbing

Mary A

2 years ago

This is a great plumbing supply store. I had a crack on the toilet tank cover for my very old toilet at one of my rental properties in West Allis, Wisconsin. I couldn't even tell what brand of toilet I had because it's so old and there were no markings. I took the cover in and they were able to find a great match! I highly recommend the store. They are very friendly and helpful.

ERIC

2 years ago

Experienced, Immediate help. Hands on experience with great feedback about the part I was looking for. Thank you!

Autumn Walker

6 months ago

We have been struggling to find someone to replace a bathtub cartridge and when we came here, the two men were extremely helpful, educated, and nice. Plan to return when we have anymore plumbing issues :)

Joe Makowski

4 years ago

Good store, knowledgeable staff, lots of parking

Tonok Walk

6 months ago

Unfriendly and unhelpful. Told that customers are not allowed to “look around”. When asked about PVC pipe fittings, was told to look on the internet. Will never return.

Dan Soiney

3 years ago

Needed parts for a Niedecken valve. Instead of just selling me parts, they rebuilt the valve on the spot. Customer eaa happy She didnt need to rebuild her bathroom around a new mixing valve. 5 stars all the way!

Red Fox

a year ago

Richard Kalajian

11 years ago

Friendly, prompt, infinitely knowledgeable and fair. You just can't ask for more from a plumbing parts and service provider.

Kathy Prince

7 years ago

The staff are highly knowledgeable and can answer all your plumbing questions.

lance rugzie

2 years ago

Larry Collier

a year ago

If you can't find it. They will have it.

Marcus Meisner

6 years ago

They've got everything plumbing

Christopher Katzban

a year ago

Great resource to have available, life saver if you have older plumbing fixtures, very knowledgeable and helpful!

Eli Williams

2 years ago

Will be skipping home depot and going straight to here next time.

Cheri Grosz

2 years ago

I don't hand out 5 stars easily, or readily. After all - nobody is perfect - however, this establishment thoroughly deserves them, and I haven't even picked up my purchase! I visited the store, then made calls to them, they were patient and understanding which is what this senior citizen needs, because I know nothing about what I'm shopping for! Who knows toilets, unless your a plumber. Don't hesitate to visit or call them...just the greatest!!!!

A. Worden

2 years ago

Kate Cartagena

4 years ago

So helpful and knowledgeable

karen turner

2 years ago

Abouslety Love This Store n The 2 Guys in It Would Be Losses With Out Them So Helpful They Are Awesome I'm So Glad That Covid Didn't Take there Bussiness Thay Are Definitely My Go To Srore Thanks Guys

Donald Brzezinski

4 years ago

They have everything.

Mike Gillard

7 years ago

A wealth of knowledge in the store. Great local business. Please support them and stop in. You don't get close to anything at a big box or small box hardware store. This is the finest specialty plumbing store!

billy bair2

4 years ago

very helpful

Rick Stenz

4 years ago

Knowledgeable and friendly

Daniel Braunsdorf

2 years ago

Great service, very knowledgeable!

Steve Miner

a year ago

Jenn

a year ago

Always help with any questions. Great humor for me being a novice at plumbing.
It’s nice to have a place to go where customers are still respected. Thanks 😊

mike

4 months ago

I took kohler fixures to them 8 years ago, they all looked at it and said they are discontinued, I called a plumber looked at them told what they are and they are readily available even 8 years later I orderd them on amazon.

Don Luke

a year ago

Website said they were open on Saturdays for all the way across town for a part they were closed not a good way to do business

martynsj

7 years ago

Great store! Had a part I needed to repair an old 1940s Kohler faucet in stock. Who appeared to be the head guy there, helped me out with some of his knowledge and tips which made the repair easier than it would have been otherwise. Next time I need some plumbing related stuff, I'm definitely going back.

Tammy OConnell

11 years ago

Always willing to help. I am a woman DIYer and these guys explain and help me so that I can accomplish plumbing projects by myself. They can get the parts I need for some pretty obscure 1974 fixtures and have taken the time to explain the fine points that you can't find in books. Thanks guys!

Peter Kaczmarek

5 years ago

After explaining my drain problem, I was immediately given the correct parts to complete my repair. Very knowledgeable and well supplied with whatever plumbing parts you need.

Ibrahim Vazirabad

2 years ago

jason pipkorn

3 years ago

I can’t say enough great things about this place! They helped me fix what I needed and FAST! Thank you!!!

Jeffrey Yogurtian

4 years ago

Get the right parts in one visit

Perry Petta

4 years ago

They are the best.

Bill Rosenberg

4 years ago

Instantly knew the faucet cartridge I needed even though I had very little info.
Surprisingly cheap price too!

TicciRileySenpai {Wolfeychan}

2 years ago

Kelly Collingwood

5 years ago

Trying to fix plumbing issue myself with very little experience. Called to ask for help. Was told to send pic. Inner an hour later I followed up asking if they had the part. Reply was that it wad in stock. The man behind the counter wad helpful when I went to get the part. However, I was charged $61 for the sane party that home depot charges $39 for. Receipt indicates they only accept exchanges on major brands.

Bryan Wezyk

2 years ago

Timothy Goggins

a year ago

Great service. I pulled my parts from a bag and they immediately identified my parts and pulled them from their stock. Then they offered some helpful advice. It was great to get fast service and friendly advice.

Dak

4 years ago

Friendly staff

Kristen

6 years ago

Such a great experience. Very knowledgeable and a good teacher for those of us with only basic plumbing skills. My dad always swore by this place and they continue to be great.

Joseph Schluge

4 months ago

A++ Over the years they have got me out of a few jams, not only have had always had the parts I thought needed, they also steered me in the right direction to a better fix more than once. Highly recommend

Phil Balg

4 months ago

Called and SPECIFICALLY asked for a Moen part and was told that they had it in stock. DROVE ALL THE WAY ACROSS TOWN only to be told that they didn't have the part. The man said he thought I needed a Kohler part instead. MOEN AND KOHLER DON'T EVEN SOUND ANYTHING ALIKE OVER THE PHONE! While waiting in line there were customers that were returning parts that originally were told that they needed by the workers there. And the Worst part was that he didn't even seem to care and that it was no big deal that he told me the wrong information over the phone! I think it's time for those 2 guys working there to quit and retire, especially if you can't even HEAR OVER THE PHONE. If I could I would give them ZERO STARS!

Deanna Kloster

3 years ago

Super helpful.

Robert Hajny

6 years ago

Staff is very knowledgeabl they will help to get the job done the first time.

Lymanu ulness

4 years ago

Randy B.

3 months ago

They do have almost every plumbing part you may need and they know it!! I think most of the items are excessively marked up because they know you will have a hard time finding it anywhere else. The two guys in the store when I was there are not overly helpful or welcoming. Still one of the better retail places for odd ball parts, just don't expect your friendly hardware guy.

Liborio Mendoza

7 years ago

Lisette Whittaker

a week ago

I was strongly encouraged to come here because they specialize in Kohler parts and have any/every plumbing item under the sun. The woman behind the counter was very kind and immediately greeted us, however, the guy/owner was very rude. He barely looked at us, shrugged his shoulders, and said sorry. He said we'd have to change the entire tub spout rather than just the diverter spout itself. We left and found the part for less than $5 at Ace Hardware. They are so friendly and willing to help, unlike this place. He clearly didn't know what he was talking about.

Meghan Dorn

2 years ago

Everyone was accommodating and helpful to find exactly what I needed!

Randy Biedenbender

4 years ago

Don Couillard

2 years ago

Bill Garrett

7 months ago

Walked into the store and told the salesman what part I needed, and he promptly told me I did not know what part I needed, and I'd have to return to the store with the pieces I needed to put together or he wouldn't sell me the part. Never been so rudely and arrogantly treated by a salesperson in my life. Do yourself a favor and steer clear of plumbing parts plus. The plus must stand for arrogant attitude.

Kimberly Winkelman-Hadaway

2 years ago

These guys here took good care of me & my plumbing needs!! My first time visiting the place & will return!!

James Weber

2 years ago

I drive 40 miles

Matt Durovy

4 years ago

Selection of hard to find valves and old and out dated fixtures plus much more. A one stop shop !!

Robert Cairns

12 years ago

Vincent Navarro

5 years ago

Helpful and friendly!

Brian Weber

6 years ago

Know exactly what you are doing or they will take advantage of you.

Ryan Whelpley

8 years ago

Excellent service. The staff took a lot of time to come up with a novel solution to a problem I encountered due to previously installed hardware that was out of date. They explained the solution and installation steps in a clear way that let me complete the install myself.

Kitty High

4 years ago

The men were so help and knowledgeable

mike beatovic

2 years ago

Always a great experience at this store. Godspeed Glen💗

John Bergerson

2 years ago

I am not great with plumbing. But when I have a plumbing problem hese folks are helpful, always have an answer , will walk me through the repair And more than anything else they are patient and willing to help a novice. I love this store!

Dan b (Dan)

2 years ago

Very knowledgeable

Martin King

2 years ago

Sheila Skenandore

5 months ago

I have gone to them for all my plumbing parts and they always give me helpful advise and the exact parts I need. They are the best at what they do! They also share the knowledge with you to help.

John Dimmick

6 months ago

They know what they are talking about and very helpful too!!! I recommend a lot of people to this business!!!

Brian McQuestion

5 years ago

Came in Sat afternoon with a sick Kohler shower faucet. When I asked them how long to rebuild ... they said about 20 mins. Service was awesome and price was great.

Mark Hawksley

5 years ago

Stopped in here to get a universal toilet tank lever, because it was close by and I wanted to support a local business. Was told I needed to know the brand and type of toilet because they “stock 50-60 different ones and the universal ones don’t work anymore.” So I went to Menards and got one there instead which works fine. Oh well.

Matt T

4 years ago

Horrible customer service!

I stopped in for some water supply lines. I wasn’t exactly sure what I needed, so I brought my old lines with. I was informed by the employee that the sizes are universal, and to just pick a length I needed (without looking at the old ones I had in my hand). When I got home, one of them didn’t fit. I attempted to make a return, at which time I was informed that I could not return it because it was used (since I screwed one end on a pipe). I confronted them that they told me it was universal fit, at which time they changed their story and stated that they are not, but they pointed me to the most common size.

The worst part of this all is how I was treated. The owner or manager began to blame me and said, “It’s not our fault, you should know what you were looking for.” I went to this place because I did not know and thought they would help me. If I knew exactly what I needed, I would have gone to Home Depot and got it for cheaper. Trust me, I will not be returning.

Alexandra McWilliams

12 years ago

I came in with a broken valve, I set it on the counter, and the employee walked directly back to the spot on the shelf where new ones were. He didn't look it up in a book or a computer, he knew what it was and where it was.

Just awesome. With 7 radiators and an aging boiler I know i'll be making the trip out here for my plumbing parts.

Mike Miller

3 years ago

They offer great service and large selection of parts. I needed a small Kohler part to fix a shower. They had the part and was reasonable priced. So my shower was fixed the same day rather than waiting on shipping from an online store.

Dan Sheldon

7 years ago

Awesome video on how to repair my Kohler faucet. Friendly staff.
Thanks for the help. Faucet is not dripping after the repair.

Katie Malmstadt

8 years ago

Horrible experience. My husband went in with a supply list. The person he spoke with said he was too busy and to send it in an email. I sent the parts list in an email. I called to follow up and was placed on hold and then told I would receive a call back because they were too busy. I called back two days later after no call. They had no idea what list I was talking about, because nobody brought it to their attention. When they found the email I was told that they were too busy, it would take five hours just to find pricing, and another four to five days for the parts. Unfortunately they are too busy to help customers. I was looking forward to supporting a local store. We are building a bathroom, meaning the opportunity for them would have been great.

Andrea Leshok

4 years ago

Guys we’re so helpful! I was able to fix my tub handle for a fraction of the cost! And when it didn’t work as expected the first time they modified the shaft for me for free! Can’t recommend this place enough!

Daniel Mellenthin

5 years ago

If you need any kind of plumbing parts, this place has it, and the experts working there know where to reach for it with their eyes closed. Not particularly cheap as compared to other bigger stores, but the parts selection and the experience level of the employees is incomparable.