Tactical Plumbing Of Texas

Lots of gratitude for Tex the plumber's exceptional service. Our review is solely based on the completed outcome of the job, and we couldn't be more satisfied. Moving into an older home with two massive water heaters from a newer house with a tankless one posed a challenge. Tex was the only one who didn't show any negativity about our desire to switch to a tankless heater when I was shopping around. He efficiently guided us through the process, getting us the largest 'Navien' tankless water heater and attic plumbing rerouting. In about a week, we now have extra closets and a stunning water heater that never runs out of hot water. Thank you, Tex, for your outstanding work and a job well done!

Tex was great to deal with. I liked that I get to deal with the master plumber/owner. Tex is knowledgeable and has lots of experience in the field. He worked with me to set a time and he was on time and was very helpful to fix our plumbing problem. Thank you!

We called Tex to come out to replace a kitchen sink. The experience was a nightmare. Tex and his helper showed up on time at 8:30, but lacked the necessary materials and had to immediately leave to go to Home Depot. During the installation process it was determined that the opening for the sink would need to be enlarged. The shop vacuum did not have a filter and Tex assured me that a wet washcloth would be sufficient to collect the dust. I also need to point out that while he said my house was cool, he also had a portable fan directed at him while he worked. My entire house filled with the dust from the procedure. When the sink was still hanging on one corner, Tex took a hammer and hit the sink to knock it into the hole. The corner of the sink broke and he then made me give him the receipt so that he could return it and tell them that it came that way. He managed the return, but failed to get another sink. He told me that I should just pick out a different sink and that I didn't need the one that I wanted and had researched online. I asked him to put the old sink back until I could get the sink that I wanted. He refused and told me that unless I wanted a hole in my kitchen counter instead of a sink, then I needed to pick out something else. I settled on a different brand and a different material than the original sink I had purchased and Tex finally installed the sink. His invoice was twice the amount it should have been. We will NEVER use this company again.