Trae Mindiola
5 years ago
Where do I begin …. I would like to begin with giving them ZERO stars if only that was possible… Llgen Electric company was hired by my builder. A meeting was arranged with my builder, my audio-visual company, and the two electricians from this company that were going to install everything and do the work. At the meeting all plans were presented, discussed and even marked up and changed. In fact, their own electricians suggested changes and drew on the plans themselves. Since that meeting, not a single thing was changed. We received a quote and agreed on a price.However, between the time the quote was agreed upon and the work was set to commence, one of the electricians at the meeting unfortunately passed away. So the day Llgen was scheduled to begin working on the project the owner informed us that there would be an increase of $3800. As building goes, other trades and contractors were scheduled around the electrician and who’s work was also contingent on Llgen’s.With a slight feeling of extortion and in an effort to amicably resolve the issue, I contacted Steve Llgen, the owner. Until this point he had not attended a meeting or to my knowledge had any conversation of substance with my builder concerning the project.To put it lightly, he was rude, arrogant, unprofessional and condescending. Furthermore, despite two of his electricians going through my 24x36 size plans in person and making changes themselves, he refused to honor the quoted price claiming that he had no knowledge as to the extent of the work. I was even willing to meet him halfway in an effort to resolve it although no alternative resolution was ever discussed.Needless to say, his demanding the day before work was set to begin that I pay an additional $3800 instead of honoring the quoted price made 6 weeks prior by his two electricians who clear had the authority to make it was not only disappointing but has set the project back 3-4 weeks.Anybody considering doing business with Llgen Electric should run the other way! If the owner acts in such a manner you certainly cannot expect too much from his employees and his staff. Simply a horrible experience by an unprofessional owner and company!