I called IES to install a whole house surge protector and was quoted $450. We scheduled at that time because its a new house and others in the area were having issues with power surges. My mistake, I should have called around. They came out and did the work. Only afterwards did I find out how much I was ripped off. The surge protector they installed is an $88 product which means their standard trip fee (their words, not mine) was $362. I then called a few other places around to find out what their charge would be for the same item and was quoted between $200 and $300. When I mentioned to one place what I paid their response was holy sh1t you got ripped off. I contacted IES and was told them would look into this exorbitant charge. Their response was We only charged you what we paid for the surge protector plus our standard trip fee.. I feel completely taken and will NEVER use them again. AVOID THEM LIKE THE PLAGUE!