Israel Cansino
a year ago
I called on Friday afternoon to schedule a plumbing inspection for a house we are purchasing in Lubbock. They put me down for the next Monday at 1pm. Monday 230 came around and my realtor notified me that no plumbers showed up for the inspection. When I called to find out what was happening with my appointment, they transferred me to the plumber that was assigned my request, but he didn't even know about the job or was even giving en a ticket for our request. He was actually in Plainview doing a job.
I still have not received a phone call or follow-up as to what happened. It's like I never called or something. This is just terrible customer service.