Description
Champion AC Austin, formerly known as Go Green Heating and Cooling, has been the premier Austin HVAC company since 2010. Champion AC is owned and operated by a third-generation HVAC professional, with more than 20 years of experience in the HVAC business. If you are in need of any A/C repair, new system installation, HVAC energy efficiency services, and more, Champion AC Austin are the experts you can trust with your home's heating and cooling needs, year-round!
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, Heating system installation, Install AC, Thermostat installation, Thermostat repair, Air Scrubber Plus, Commercial AC, Dust Free AC Purifier, Heater repair, Heater tune-up, Indoor air quality, REME Halo, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Plumbing repairs,
Reviews
Alex was extremely knowledgeable and skilled in diagnosing and repairing the issue with my air conditioning unit. He arrived promptly and quickly identified the problem, providing me with a thorough explanation of the issue and the steps they would take to fix it.Throughout the repair process, Alex kept me informed of the progress and made sure to answer any questions I had. He was respectful of my home and took care to ensure that they left the space clean and tidy once the repairs were complete.What really impressed me, however, was the level of customer service that I received. The entire Champion AC team was courteous, and genuinely seemed to care about my comfort and satisfaction.Overall, I would highly recommend Champion AC & Plumbing to anyone in need of quick, reliable, and professional repair services. They truly exceeded my expectations, and I am grateful for their exceptional service. Thank you so much for your hard work and dedication!
Dennis Sanger
a month ago
If I could, I would give Champion AC, a six star rating. They are very professional, but what makes them THE BEST is the caring attitude. It starts with the moment you call for an appointment with Tracey and Maria: It continues with Noah the service representative and then with Ed, Raul and Jose, the individuals that installed our new AC. All of these individuals are definitely an “Asset” to Champion AC and Plumbing
We had Champion AC out to assess our addition for a mini split and its alternatives. Cameron did an amazing job. He was courteous and friendly, he called ahead, was on time, brought all necessary equipment with him and even brought shoe covers which was much appreciated. He spent time and even consulted with his manager, assessing our home for all possibilities. He gave us feasible options. I would not hesitate to call Champion again in the future.
Kevin Morris
2 months ago
Scott was our technician who came out to address an issue with our hot water heater. He communicated at all times, quickly addressed the issue and ensured a great outcome. This was a time sensitive issue as we had guests staying - very appreciative of Scott's help! Highly recommended
Tammey Scarborough
3 months ago
I used Champion for plumbing needs. They arrived same day for my issues. (Which I greatly appreciated)Thomas explained all options to me and was very professional. He inspected the area thoroughly and made several recommendations without pressuring me to purchase / upgrade. When I am ready to address all issues I would use this company again.
Gary was amazing! We needed him ASAP due to a broken shower handle and unstoppable water. He was at our house in good time and was courteous enough to give a heads up when he was on the way. The receptionist was friendly and empathetic to our situation. Mr. Grooms, thank you very much for your excellent service and thank you Champion!
Vella M. Fink
3 weeks ago
I had my annual plumbing check done by technician Noah Trevino. He was great. Very thorough. He answered all my questions clearly and took the time to fix a faucet handle at no extra charge. I am very happy with his service.I also had my annual AC inspection done by technician Brandon Paul. He was very thorough and answered all my questions. I was interested in possibly getting a new thermostat. He gave me several options & explained them well. Definitely a five star experience!
Once again Scott did a phenomenal job! My water heater was leaking and was overdue to be replaced. Scott was on time and did an incredible job! He replaced the water heater super fast, I was surprised that it was already done! His customer service, skills and professionalism is impeccable. I would trust him with any plumbing issue that arises. Thank you again Scott!
Sulipsa Luque
6 months ago
The plumbing repairs ended up being monumental, yet the team of Raymond, Ricky and Noah with their excavation, pipe rebuilding, and project management allowed me to truly understand my needs and make the decision that was best for my home. On the other end, Marie helped me with the understanding of my billing and breaking things down to where this experience did not overwhelm. This is my second time using Champions AC & Plumbing and can with certainty say they are professional and can handle jobs whether small or large. Thank you, for a job well done!!! SL in Austin.
lily snodgrass
4 months ago
I've used other companies in the past, like Fox Service (I do not recommend them for anything, they're pretty terrible in my book), and Champion has always delivered! Noah, who's become my go-to technician, is extremely patient, easygoing and knowledgeable. He explained how my system was struggling, and answered all of my questions, even multiple times, informed me on all of my options and talked me through each one. The entire team at Champion is great, I can't recommend them enough!
John Jernigan
5 months ago
Replaced water heater. Ricky was fantastic, very knowledgeable and professional. Did a perfect job. Great price and great service, what more can you ask for. I had received quotes from 2 other companies, as high as $2300 to replace water heater, but they came in much lower. So glad I went with them.
My technician Frank was absolutely amazing. He was so friendly taking his time answering all my questions and explaining what he was doing. He gave me tips for how to keep up on maintenance throughout the year until they come back to service again. He was also so sweet to my pups and cautious entering so they didn’t escape. I purchased the yearly contract which I would recommend to anyone. It includes plumbing on water heater no service fees and a discount on repairs. I thoroughly recommend this company for all your pluming and A/C needs.
So far so great. Champion AC sent out a skilled and kind employee named Frank. He diagnosed my issue the moment I explained it to him and got the issue resolved quickly. Their rates were very reasonable
Ricardo Payan
4 months ago
Started using their Shield service, very good value for it. Peace of mind of having preventative inspections. Bill was great and explained every question I had about my HVAC system, feel very protected working with them.
Ericka Roethe
4 weeks ago
I am a member of their service plan, which is a reasonable price for maintaining my cooling, heating and water heater. I had two technicians come out yesterday and they were so nice, knowledgeable and professional. Brandon did the yearly maintenance on my A/C and made some maintenance recommendations for things I can do to prevent issues. Noah serviced my water heater, inspected my plumbing and fixed two minor plumbing issues. My experience was so positive that I recommended this business to two friends last night.
William Mass
5 months ago
Scott’s plumbing services were careful and thorough in overall assessment, maintenance and also installing heating element to protect tankless hot water unit from damage due to freezing temps. He provided clear instructions if electricity goes out and in general was a pleasure to interact with along with his excellent service. Champion annual plan and charges for additional services are very reasonable.
Michelle Pruett
2 weeks ago
Ever since they installed a new AC system in a hurry on an August weekend, I have looked forward to our twice a year maintenance visits to make sure we don't get surprised like that again. Frank has great advice and is thorough whether it's replacing attic bulb or filters. Good company you can trust!
Kathrin Patton
3 months ago
Scott was able to install a water heater the same day I called. There were no other companies that could do it this week. Excellent, friendly service - they take pride in their work. Its a relief to feel confident that it was done right.
mark mclelland
4 days ago
Alex was fantastic. He methodically got to the root of a recurring problem with my thermostat. He was patient and professional. The office/scheduling staff was very patient and helpful as well. Definitely a company to keep on my speed dial. Five stars.
Tasha Brillian
5 months ago
Called at 9:50am on Christmas Eve morning and they had someone here by 10:30 to assess a burst pipe in below freezing weather. The person on the phone was helpful, friendly and very sweet, and Noah was quick and professional. He fixed the problem and we had water back on in under an hour. Fantastic service!
Edit: 4/10/23I had the opportunity to use the plumbing side of the business today. Since I purchased the yearly shield membership, they sent over Scott to do a full inspection on our plumbing system. He showed up on time, and provided excellent customer service. He was polite, courteous and patient when answering all of my questions. Additionally, I was impressed with the inspection. It included a flush of our water heater; which I'm glad they did after seeing what came out. He gave me what I feel was an honest assessment of our plumbing, and did not employ scare tactics to try and push for unnecessary plumbing work. Something that I really appreciated, and will keep me calling back for future work.Furthermore, I'd alike to add that I really appreciate the tracking system that comes with the text alert telling me the tech is on the way. It's nice to be able to see in real time where the tech is instead of wondering when they will arrive.So far every touchpoint of Champion A/C has been excellent. Very professional outfit.------Prior review for A/C side:Great customer service, and very helpful. I spoke with Amy to schedule a last minute appointment on a Friday afternoon for a fairly simple issue with my A/C unit. She was able to coordinate and fit me in to the schedule last minute. The technician Eddie was prompt, helpful, and knowledgeable. I'm very satisfied, and happy I called them.I have some A/C maintenance work coming up, so I'll be calling them again when I'm ready to move forward.
Had a burst pipe on 12/23, terrible time. Tracy with Champion answered my call promptly, was pleasant to talk with, and was able to set me up with an appointment that day. Noah arrived early, was knowledgeable, friendly, and professional and made sure the problem was fixed same day. A+
We’ve been working with Champion since they were Go Green Heating & Cooling and have had great experiences! Alex is our service technician for maintenance and he is professional, prompt and very thorough. Can’t recommend him highly enough. We also worked with Eddie when we replaced our HVAC system and he was great to work with, got us the best price in town and the installation with him and his team went very smoothly. If you’re looking for a professional team this it the one to call!
Technician Robert Vasquez came on time, and did excellent job on annual home A/C maintenance service for me. He took extra time to evaluate the 2 A/C units and a very thorough work on the units. He took the time to explain about the work and very professional. I would highly recommend him for anyone in need of A/C work! Wj.
Scott was courteous, professional, and on time. He resolved the issue quickly and efficiently and even gave me a few pointers on maintenance I can do myself. Amy, who took my dispatch call, was great to work with and worked efficiently to get me a technician even sooner than originally expected because of a last minute cancellation by someone else. Great service all around!
After a very cold night, Frank showed up to fix our heating problem. He was on-time, professional, sweet to my little ones, and so helpful. He fixed a problem that no else caught for two years. I am so grateful! Frank is the absolute best. I totally recommend him and Champion AC!
Lori Keckler
2 months ago
Eddie was super knowledgeable, shared tips, explained what he had seen in the air conditioning systems , took plenty of photos and videos, was basically very thorough! Really appreciated his attention to detail and kindness. He was professional and on time, no complaints! Thanks, Eddie!
I've been using Champion A/C ever since they merged with / acquired Go Green. Their service is always great. Eddie was out today and took care of two of my units and I appreciate how professional and thorough he was.
Milton H Jamail
3 days ago
Noah was extremely knowledgeable, attentive, and explained all. In addition, he was very personable and professional. We were super pleased with his service-and definitely recommend Champion AC & Plumbing!
Kathy Israel
5 months ago
Noah was very helpful and professional. He gave us some advice and information. Our hot water came on right about the time that he got here, so didn't need to be fixed. He did not charge us. He was very friendly and helpful.
Kelly Curnow
5 months ago
Scott came out to fix my kitchen faucet. He was professional, friendly and knowledgeable. Price was also very reasonable. I will definitely use Champion again.
Noah is one of the best service techs who has ever visited my home. Professional, personable, and knowledgeable. Goes above and beyond the call of duty while remaining extremely communicative. Any customer would be lucky to get him as a service tech!
Leslie Guerrero Collins, LMT
4 months ago
Courteous, but extremely over priced. We had Thomas from Champion out today to replace a leaking shutoff valve under our kitchen sink. He was punctual, knowledgeable, and did solid work. They worked with us on the final total that had some surprises by waiving the service fee, and another unexpected line item. Their customer service was courteous and they made a genuine effort to rectify the situation. The initial charge was going to be $480 to replace this simple valve, a 20 minute job with a non expensive, common part. They came down, but I’ll be looking elsewhere for more reasonable priced work in the future.
Lenny Dingle
5 months ago
Water heater went out 5 days ago. I tried to get pilot light relit but was unsuccessful. The technician actually showed up 1.5 hours earlier than scheduled, which was great. He called prior to arriving. I told him I would be working to move a bunch of items out of the way. He said he could help when he arrived (but I had it all moved before he arrived). Scott was professional, informative, and knowledgeable. He was able to get my pilot lit so only needed to pay the $89.95 for the visit. Because of Scott, Champion will be the company we call for our future HVAC and plumbing needs. Scott gets 5 stars today.
Champion was great. They were able to fix the issue that the last guys couldn’t. Eddie did a great job explaining what was going on and how it could have happened. It’s nice knowing that if we have issues in the future, we can rely on Champion.
We had a leak under the kitchen sink. Scott was prompt, courteous and very professional. He assessed the problem, gave us options and was able to complete the service the same day. Very happy with the service!
Jenn Bruning
4 months ago
We’ve had a mystery leak for a few years that just could not be ignored any more. Thomas was great about explaining what he suspected the issue to be and I appreciated that there were multiple options of repair offered. Both he and Matt completed the repair quickly and were conscientious to be as tidy as possible when cutting a pipe to size, removing drywall, and crawling in our attic.
I was able to get an appointment the next day and my issue was resolved quickly. The technician, Nick, was extremely friendly and professional. He explained the process and made additional recommendations to avoid future issues.
Linda Johnson Stone
5 months ago
Mark Genzer is the best! He came out and ran all the checks on our system and explained how auxiliary heating system works in very cold weather. We really appreciate your great service.
My humbling boss Colby Hall is the best manager/leader/advisor any employee could ask for I’d say. Unfortunately he is always behind the scenes holding down the fort, and doesn’t get the public exposure. I just want everyone to know that this man works hard to make Champion AC & Plumbing what it is today. I wish more people knew the face(s) behind Champion. Whole heartedly, I couldn’t be happier working for such amazing company and team.
Jamie Rouselle
3 months ago
Wow I didn’t think customer service like this existed anymore. Our faucet in our tub broke (while on) and the valve to our main water line corroded so we couldn’t shut it off. They ended up moving their schedule around to get someone here immediately (something none of the other companies eve considered), then they sent us a text with a photo of the tech that was arriving and a bit about him (shows they care about us feeling safe and also their team by providing a bit about their personal interests) -that is a fantastic touch! The tech was fabulous!! Really really nice guy, he fixed the problem working a timely manner and helped us find coupons for the service. I truly don’t k know how they could have done any better as a company! We are very satisfied and will use them again if we are ever in need!!!
Talbot Smith
3 months ago
After a very pleasant experience on the phone with Montranique, Scott was dispatched to check out our leaking water heater. Champion was able send the technician earlier than the estimated time. We received text messages, keeping us informed of his ETA and one from Scott, himself. Scott was both professional and very personable, but never hesitated in the work at hand. He was able to replace it in record time so that we'd be able to have hot water, tonight. Friendly and professional, I would highly recommend, Champion A/C & Plumbing to anyone needing their, service.
Thank you Noah, Marie, and all the others at Champion for making the HVAC setup and installation as quick and painless as possible! Y'all are quick to answer questions, and were quick with follow ups and ensuring we were/are happy with the system. The whole experience has been great!
Knox Kimberly
5 months ago
Anthony and Matt were terrific - changed out two 11-year old upstairs water heaters and they loved on our little Shih Tzus and exchanged World Cup banter in between! Very pleased with and highly recommend them and their company!
Molly Hughes
4 months ago
Gary was very professional and knowledgeable. He worked quickly and explained what repairs he made. He was extremely helpful. So very nice to have quality service! Gary is amazing.
We had a great experience with Champion. Ricky came out right away and figured out what was causing our plumbing problem, even took pictures and video to show us. We wouldn’t hesitate to call them again.
Doug Sartoris
4 months ago
Amy is awesome,she answered the phone and listened to our problem . Other plumbing companies do not.She got us appointment as soon as possible.
Scott showed up on time,analyzed the problem and is fantastic.
Amy and Scott are what make a company great, you will never find anyone better.
Alex came by and did an excellent job on our maintenance service. It's great to have the same technician year after year. He knows our needs and explains how our system is working.
Thomas and Rosendo just came by and did such a great job with the repair work needed in my home. They were were professional, kind, and courteous. They were easy to talk to about maintenance, and described the process each step of the way. Being a woman, it can be difficult letting some repair people come to my home, and take my concerns seriously but, I felt totally respected and comfortable with both technicians. Thanks so much!
Monica McMath
a month ago
The technician, Will, was great and arrived earlier than expected. He replaced 2 outside spigots, installed a protection box for our sewer clean out so that it's accessible at ground level, and cleared a slow draining tub. The price was reasonable and I was thrilled with the same day service.
Connie Bearfield
a month ago
We are very happy with our service from Scott of Champion A.C. and Plumbing. He arrived on time, asked questions to determine our specific needs and finished swiftly. In addition, he was extremely considerate and mannerly. We are grateful and will most definitely call on Scott in the future for all our plumbing needs.
Noah at Champions was great. I had an older outside faucet burst after the freeze and Champions returned my call and completed the service before anyone else even responded. Noah was friendly and very clear about the problem and my options to fix it while on site. The whole job was fast and super clean when finished. Champions is great!
Oh gosh, I just can’t say enough about the service! I had no water pressure on the front part of my house after we checked the valve, and the technician came back that same day! It turned out. It was a faulty hose of mine. ?? But this is an excellent service and I’m so glad I signed up! Thank you, Ricky
Pam Anderson
2 months ago
Scott arrived on time and was very professional and friendly. He completed the plumbing inspection and water heater flush very quickly and thoroughly. I was very pleased with his service!
Beto Martinez
5 months ago
Eddie is awesome and always takes care of us. If you need somebody reliable with great customer service Eddie Montalvo is your guy. Thanks again from a very satisfied lifetime customer.
01/06/2023 - My experience with Champion AC has been great because of their employee - Osmin - who went above and beyond to help resolve a compressor that went out on our system as well as condensor coil & thermostat.Osmin is a gifted and personable technician, a valuable employee and a sterling representative for the company. I trust him - he keeps on top of whatever the issues are until it's successfully resolved to the customer's satisfaction. My wife and I are well satisfied.Also Adam, Champion AC, called my wife and I to explain the day before service that they would be out to take care of the compressor. They were here right on time, courteous, helpful and with protective booties on when they came into the house.We rate Champion AC based on our experience with Osmin & all - 5 stars all the way.
Thomas performed the annual back-flush on our Navien tankless water heater. He arrived at the appointed time and completed the work in a reasonable time frame. He was very professional and had great communication skills. Would be happy to have him back anytime. I’ve never had an issue with Champion AC & Plumbing (formerly Faught Service Company). They installed our HVAC system in 2009 and I have been a very happy customer ever since!
Alisa Robinson
2 months ago
Eddie went out to my rental property and thoroughly cleaned my AC unit from build up and dirt. He was a great communicator and sent me videos and photos throughout the process. I would highly recommend Champion AC & Plumbing, they're honest, great communicators, and do a fantastic job. I'll be using them again.
Extraordinary service by Mickey and Matt and for identifying the problem and completing the outside plumbing repair. From my initial call to the finish I found everyone at this company along with Mickey and Matt to be very professional and fabulous at setting expectations. Highly recommended!
Tara Valeriano
a month ago
Nick was able to flush our water heater, perform a routine check of the other plumbing systems and make recommendations for updates that would be more efficient. We appreciate the service!
Scott installed a tankless water heating unit for me. He and his team were professional, knowledgeable, and friendly. Communication with the overall Champion team was great with updates on arrival times and status of work throughout the day. I would use them again for future plumbing needs and would recommend them to others.
Brea Matthews
a month ago
Competitively priced and extremely professional. Thomas was my technician. He was patient and took the extra time to explain what needed to be repaired and why. Great quality, value, professionalism and communication. I would highly recommend Champion AC & Plumbing for any of your plumbing needs.
L Buenaventura
3 months ago
Champion AC & Plumbing is a PHENOMENAL company. They are a committed and caring company who follows through and remains responsive to customer questions and needs. In particular, Robert Vasquez, a true professional, was the wonderful technician who took the time to clearly explain what was happening with my system, made the calls to locate the parts, retrieved the parts from another city without delay, and then made the necessary changes/repairs all in one day. I couldn’t ask for better service. Thank you for your dedication to excellence!
Rachel Degollado
2 months ago
I like doing business with Raymond Jones. He every easy to work with. Was very polite and know his work. He took time to explain what was going on repairing the lines.Thanks Raymond will call you when I need a plumber. God Bless.Rachel
Kathryn Rogers
3 months ago
Nice fellow, clearly trained primarily to pitch major upsells. (Would we like a $300 membership? We would not.)Outlandish estimate for minor services. (Hundreds of dollars to replace a kitchen faucet cartridge?)Avoid this company.
Josh Anderson
4 months ago
The service tech was friendly. Next day service a plus. The Tech Shared some options but was limited by his company on which options he was allowed to provide. Price was outrageous to replace a proprietary equivalent thermostat when I could have purchased the exact one online for half the price. Huge mark up?. I needed a thermostat today so I could have heat so I sucked it up and paid $1200 for a brand name mid level device instead of $1700 that would work with my system. I know things are more expensive but you’re about to price yourselves out of work and we’ll go with dyi mini splits or window units.
Our toilet tank cracked and water was everywhere. We needed help and a new toilet ASAP. Champion and Noah came quickly to the rescue. Noah called and came within the time set. He was nice and professional. He gave us options and answered all our questions. He had us all set with a new toilet quickly and also cleared our clogged bathroom sink! Ricky also came to help out. Thank you to Noah, Ricky and the Champion team! I have recommended you to my boss already and will continue to tell others. We will use you from now on. - Maria and Mark D.
Anthony came out and installed a brand new water softener system at our house. He was very informative and covered every question I had. We are Very happy with the quality of work and professionalism we received working with Champion AC & Plumbing.
Amanda Seats
3 months ago
I have been using Champion AC for a long time, back when they were Go Green. I’ve always been happy with the service. The technicians are very knowledgeable and trustworthy.
We had so many questions when considering upgrading and updating our home. Gary with Champion AC managed to answer them all, with a great deal of patience and a world of practical experience. With Garys guidance and recommendations my wife and I are quite comfortable with moving forward with Champion AC.
Stay safe
We had so many questions when considering upgrading and updating our home. Gary with Champion AC managed to answer them all, with a great deal of patience and a world of practical experience. With Garys guidance and recommendations my wife and I are quite comfortable with moving forward with Champion AC.
Stay safe
Brian O'Toole
5 months ago
Scott came by quickly and fixed several problems with our hot water - he fully winterized our pipes and fine tuned the recirculating system. Great service!
Scott was my technician for a plumbing maintenance visit. He was on time, very professional, and quick! In and out, and explained everything I needed to know in a helpful way.
Kristin Koenig
a month ago
Great service from Champion AC and Plumbing! The two technicians, Nick and Alex, provided excellent service. They were professional and performed quality work. Highly recommend!
Service provided by Noah Zapata on 5/12/23 at our Towering Oaks Dr, Austin, TX home. Replaced dead fan motor on our Lennox outside condenser unit. Prompt, helpful, knowledgable, friendly, professional! Got repairs done quickly. Also got us a discount on total cost! Will ask for Noah next time we need Heating/AC service....hopefully not too soon! Thanks Noah!
Guy Incognito
5 months ago
Fast service, efficient and very professional. Best of all, everything was explained and demonstrated clearly so we know exactly what's wrong with the system and what options we have going forward. This is in contrast to other companies automatically saying you gotta replace it all without even explaining what's wrong, or casually saying something stupid like just change the filter. It's nice to deal with people who know their stuff and explain it to you so you can make the right decision for yourself.
Sharon Clark
2 months ago
Eddie was amazing! He and Gavin went above and beyond in remedying my hvac issues. I cannot recommend Eddie and Champion AC & Plumbing more. Five Stars!!
An absolute pleasure working with Champion and a special shout-out to Thomas. He was punctual, professional, courteous and did excellent work. He went out of his way to explain the issues we had and identify the correct source of our leak. He made quick work of a pretty difficult repair and was respectful of our home. I can’t recommend him, and Champion, enough!
Jeff Johnson
4 months ago
Our house had a burst pipe from the recent freeze. We didn't want to ever repeat this experience, so Thomas reviewed the conditions which contributed to the frozen pipe and made very helpful recommendations. It's great to have expert observations and advice.
Mark De La Cruz
3 months ago
Scott was fantastic. My family woke up to no water through in the house, we had a water service leak by the garage. My wife called Champion, spoke with Montranique who was very nice and professional, mentioned they would send a tech between a scheduled time. My wife had a cake to finish for a party, she thought she wouldn’t be be able to finish and have it delivered on time. Scott showed up and made the repairs, he got us back in service in a professional timely matter. Highly recommend Champion A/C & Plumbing Svc.
Perla Carranza
a month ago
Turns out tree roots were interfering with my pipes so I called these folks. I reached out to my insurance first and they said they needed an evaluation form filled out. Champion AC came and gave me an estimate and filled out the form, no problem. Office staff was very responsive and workers let me know when they were on their way. I had a few questions and they were respectful and answered honestly. Love this company!
I really enjoyed meeting and working with Alex! He was courteous, professional and quite knowledgeable about my HVAC system. I wouldn't hesitate to work with him again in the future, should the need arise.
Kimberly Hughes
4 months ago
Being a Champion’s client has been the best decision for our home and family! Without fail, they always provide superior work, answer all our questions, and help us with decisions that are in our best interest. We recently had new thermostat’s installed for the entire house, which has been a game changer. Next, we plan to have them hook up a full home water filtration system and can’t wait. Love it that they are up to date and knowledgeable about these type of life-changing home and health options as there are many to choose from and take a ton of research.
Frank was amazingly helpful! I had an issue with my heat pump not heating during this mini polar vortex! He took my call, walked me through the steps and hey presto heat again!! An amazing service and I am very thankful that my 3 year old son and pregnant wife will be warm tonight! Thank you Frank! Also a shout out to his manager Adam for calling to check up afterwards! Highly recommend!
Cameron King
3 months ago
Anthony was professional and very thorough in presenting multiple options for replacing our water heaters. He was patient and helpful answering our questions regarding comparisons of the multiple tank and tankless options. On our request he returned to reevaluate a recirculating pump and PRV settings. He was attentive to our needs and provided helpful explanations.The only negative comment is regarding the roof work that hasn’t been completed. As a part of the agreement Champion was to have a licensed roofer complete the vent pipe area through the roof. It seems a small project like that should be relatively quick to complete within a few days of the install. I suspect bigger jobs are taking priority.That being said, Anthony was great and did his part well.
Scott with Champion Plumbing installed a new prv in my house plumbing. Service was professional, friendly and faster than expected. I will definitely recommend Champion Plumbing to my family and friends and have them ask for Scott!
Frank Barbera was here at our home this morning to perform the routine annual tuneup of our two A/C systems. Frank was very courteous, professional, efficient and wonderful to work with. I look forward to working with Frank whenever he is available.
Justin Nolan
4 months ago
Mickey came over to handle some water flow issues with out shower. He was friendly, professional and did a great job. Highly recommend him and Champions.
Sloan Conroy
3 months ago
Champion performed a 6 month HVAC and plumbing check. Scott completed the plumbing check. I knew ahead of time that a new water heater was needed as my current one is over 20 years old. Scott is extremely professional, very knowledgeable and took the time to explain everything and answered all of my questions. He made sure l knew where my water cut off is located in case of an emergency and also showed my neighbor who happened to be outside at the time. I will have Scott and Champion install a new water heater next week.Bill performed the HVAC/heating/AC check. Bill was on time, did a thorough examination, showed me pictures of everything as he was providing his report. His service is superb and he is very knowledgeable. He was able to fix a small issue with my system that could have caused me much more money in the future.I also was thankful that both checks were scheduled for the same day/timeframe, very convenient.I feel very comfortable recommending Champion AC & Plumbing.???Thank you Bill and Scott!!
Brittney Daftuar
2 months ago
Gaven was very professional and respectful. He was quick and efficient. He inspected every part of our A/C system and was responsive to all of our questions. Will definitely hire him and his company again.
Leah Thibodeau
2 months ago
It’s recommended to have your HVAC serviced at least once per year—this is the second time Bill has come out to perform maintenance. He’s always kind and considerate, gives tips, and provides a quote for anything that may be needed down the road.
Sarah Gonzales
2 months ago
Get the maintenance service. Robert is the best technician. He is thorough and a good communicator. He went the extra steps to make sure my AC and Heater stay working well and cleans everything up nicely.
Cameron walked us through our options, provided insightful feedback as we were trying to figure out the different performance vs cost tradeoffs and his answers were clear and informative. His goal was to provide us with the best solution for our needs and wasn’t about trying to maximize a sale.This was followed up a few days later when Installation experts Daniel and Diego arrived promptly with their team and set up our house with protective covers, showed me where they were planning on installing the exterior units and finally busting their humps executing on the installation. The team consisted of 6 individuals who all worked efficiently and expertly installing our units. The units worked perfectly right from the get go. We couldn’t be happier doing business with ChampionAC!
Charles Massey
4 months ago
Robert is a top notch service rep. He is very educated in his field, and informs you to things that you can do to keep problems from happening. I'm am very pleased with him!
Marc Calderaro
6 days ago
I am in the process of buying a new water heater and Benji has been incredible helpful providing me with everything I need to know as a first-time homeowner, and has been up-front and reliable with everything he's done. Thank you, Benji and Champion AC!
jennifer naughton
a month ago
Plumbing Inspection/Maintenance.
Thomas was very informative and professional. He explained his diagnosis and repair options in great detail giving me room to ask questions.
A fantastic, reliable, quality company. I most recently got best-in-class service from Noah and Matt, who replaced a tanked water heater for me. I am a satisfied customer and highly recommend these professionals.
Eddie was professional and communicated to us what we should be looking out for in the near future. Didn’t try to hard sell us on anything. We appreciated his service.
Will was terrific. He installed two new shower heads, new plumbing for a new laundry room sink, and a recirculating pump. All went great and he worked very hard to do it right. Great job.
Eddie is my go to HVAC guy! He’s been my technician over several years now and I always trust him to take good care of my system. This visit he was prompt and communicative, and as usual helped me understand what I need to know about maintaining my HVAC system.
Highly recommend this company. Frank has come out to do maintenance on our AC and he is excellent! Communicative, on time, professional, honest, and knowledgeable! A+++
Wyatt Ackerman
4 months ago
Scott came right on time and was very communicative. He asked what we needed AND wanted. He fixed the leak and even made a custom piece of piping to fit our unique pot filler mount.
Janis Matuga
4 months ago
Very pleased with this company. I needed plumbing work. My calls were answered quickly, the ladies in the office were caring and helpful, especially Amy. Noah and Will listened, were professional, helpful, friendly and quick.
Great service. Did the job well. And he also figured out why the elevated toilet seat I purchased didn't fit. Well it did, just not put on correctly...he fixed it too.
Gavin did a complete checkup on our system. He made sure all our questions were answered and patiently showed us how to operate the thermostat.
Brandon was very professional, but personable, with excellent communication skills. Performed a very thorough annual checkup on our HVAC systems and provided excellent feedback on the equipment performance. Would have him back for any of our HVAC issues.
Robert services our HVAC twice a year and is always punctual, professional, and kind! He truly cares about his clients and always makes a point to be helpful. I highly recommend Champion!
Mitchell Johnson
a week ago
Was really excited reading the reviews. Had a recommendation from someone in my same townhome complex. When I called they communicated that they don’t service these types of buildings…even though I know they have!
Steve Ziegler
a month ago
Complete replacement of a nearly 20 year old, central air system. The level of professionalism and attention to detail was exactly what was hoped for. I would have no hesitation in the using their services again.
Brandon was fantastic! He arrived early,
checked everything and changed the filters. He is a great guy! I would have him back anytime!
During the ice storm they were. Up before 8 am answering phones. The owner called us and was supper helpful. They were able to talk my husband through what lto do to reset our heating system.
Glenaan M. O'Neil
3 months ago
I had to replace our water heater recently and service from Champion was professional, transparent, and of exceptional quality. I appreciated the clarity in their quoting process and each staff member I interacted with was knowledgeable and personable.
Noah was prompt, courteous, knowledgeable and gave me a very fair estimate on the plumbing work I need done. He patiently answered all my questions and was very thorough and helpful. I’ve been worrying and dreading having all these repairs done but Noah gave me such peace of mind!
Will came to give me an estimate for a new hot water heater and throughly explained the removal and installation process. While here, I casually mentioned that my garbage disposal probably needed to be replaced. He agreed and quickly put in a new one that he had in his truck, which was a nice surprise.
The gentleman was ver professional and I appreciate them letting me know when they are to arrive. Not pushy on things to make a sale. Honest guys with the homeowner.
Mikey was very professional and explained our home water filtration system needs.He was informative & understanding to our needs. We will continue to do business with them.
Needed some plumbing work to connect a kitchen sink. Anthony was on time, professional, and the work was good quality. Very happy with my service today!
I highly recommend GoGreen and now have a an AC/heating company I can trust to do the job right the first time.I always review multiple proposals before I finalize my decision. I’m glad I selected this company.Firstly, they do an outstanding job communicating job schedules and appointment reminders via phone, text and email.Secondly, they were always on time and had multiple eyes on the project (ripped and replaced the entire duct work, AC tune up, comprehensive seal).The price was the best and work perfect. They installed an air purifier that kills 99% mold germicidal killer. Great for living in Austin, especially if you have asthma!The home feels new. More efficient and cools/heats upstairs where air flow before was terrible.The owner Brent was here to meet the city twice along with the operations manager Adam. They were hands on. Gave me a free WiFi thermostat which is awesome!They also made sure I would get as much money back for the city rebates. In my case, 25% of my total cost will be a rebate check from the city in 4 weeks. Thanks guys!!!
Mickey P did a thorough, quality job taking out and installing my new water heater. He did a great job. Definitely recommend.
Elizabeth Gibson
a month ago
Brandon was super polite, kind and helpful and thoughtful. He even replaced my air conditioning filters! He is a keeper and a great asset to your team.
Christy Foster
a month ago
Scott Bearfield came out to do a plumbing inspection maintenance. He was thorough and explained potential work that could be done. Very professional.
spooky_treebean
2 weeks ago
Frank was super awesome he was incredibly kind and patient. He helped us with payment plan and made me feel really safe and comfortable
Champion replaced my old hot water heater. They gave several options and explained each one. They were the least expensive of 3 bids and were the quickest to respond. Thomas and Matej were very professional!
Frank was very polite, friendly, and helpful. He went the extra mile to let us know when he would arrive and helped us with all questions we had. I was very pleased with the service we received!
Thomas did a wonderful job fixed my bathroom sink in 30 minutes that it took over a month for some other to get to and still haven’t and he did in 30 mins no problem thank you so much for your service! ???
Meagan Towata
4 months ago
Alex has been performing the maintenance on our heating system and HVAC for a while now. He is always, professional, personable, and thorough. 1000% recommend!
Doreene Stern Castro
4 months ago
Mark Is always polite, informative, honest, and quite skilled. I appreciate his expert service and his skill. He's always welcome in my home, and I can't say enough good things about his work.
Jennifer Crawford
3 weeks ago
Nick was very professional and did the work in a timely manner didn’t mind my over sized dog lol since he has a Dotson.
Thomas was great. Quickly fixed water heater issue & got service just a couple hours after I called.
The technician Rosendo was very good at assessing the situation and what needed to be done. He was courteous and made great recommendations.
David del Rio
4 months ago
Gary and Mat came by and installed a new gas water heater to replace my aging unit. They brought everything up to code, explained the entire process, and stayed until the work was done. Friendly and professional. Would call again.
Great service from my first call to request a service check (Service Technician Michael) and placing the order for the new unit with Eddie Montalvo. Go Green wasn’t pushy about selling me something I didn’t need, totally professional personnel. Everyone from the AC Technicians (installers) Jesus Panduro and Hernan Hernandez to Eddie Montalvo (Home Comfort Advisor) are total professionals! The job took about 6 hours. Everyone communicated well and my new unit was installed effortlessly. They covered my carpet so that they wouldn’t track dirt everywhere and used booties for their shoes. What I really liked was that everyone double-checked all their work and made sure it was perfect. I give them 5 stars for their professionalism, courtesy and communication.
Martha Lozano
3 weeks ago
Noah arrived as promised and went above and beyond to make sure the hvac system was in tip-top shape. He addressed all our questions and provided excellent customer service!
Melissa Andres
5 days ago
Bill went above and beyond and prevented two major issues that would have happened and cost us a lot of money. I appreciated the tips he shared and his professionalism.
Jermayne Adamson
3 months ago
Terrible. Came out and tried to rip us off for a simple fix. Said they would only wave trip fee if we spent more than $500 with them. We had to pay them $89 to leave.
Adam Manwarren
3 weeks ago
Cameron was phenomenal. Didn't try and upsell us. Also provided recommendations on what to do moving forward.
Sally Tessler
a month ago
Thomas was beyond my expectations!He was polite and patient and answered all my questions without making me feel talked-down to.I would use this service again and gladly recommend it.
Nathalie Hubert
4 months ago
Thomas flushed our water heater, explained very clearly to us what needed to be done to keep it working at its best. He also gave us extra useful advices. He was very kind, polite and professional.
The last time I used Steve's Plumbing about 10 months ago, I paid $185 for drain cleaning... this visit cost $410. The increase in cost here means that I will not use their service any more.
Fast and efficient crew, Jose, Alex, Nick et al told me what they were doing, did it as expected and then some. Highly recommended.
Mariah Alderman
8 months ago
I can’t say enough how grateful I am for Champion AC! The day before company coming into town & being 8 months pregnant in the Texas 100* heat were able to come same day and fix the unit!Eddie showed up on time, explained to me what happened in terms I could understand and made sure to educate me before he left to make sure our house had clean filters for our soon to be newborn!5 stars and all my recommendations for their service. ?? Job well done.
Brandon was on time and very professional and explained clearly every step in the maintenance. I was very happy with the service.
When our furnace went out late on Christmas Eve, it was a relief to be able to book online and be at the top of the list after the holiday. Alex Atkins diagnosed the issue quickly, and got us up and running. Much appreciated.
Sheridan Phillips
3 months ago
Scott was super knowledgeable and helped when my hot water heater was down. He worked fast and explained everything step by step.
molly mclaren
a month ago
Will and Matt did a wonderful service for your water heater. They came out at a timely manner and were professional with all of their services.
Hal Markowitz
2 weeks ago
Always arrive within the window. Eddie was great at breaking down the issue, fixing it, and importantly giving tips on how we can prevent it from happening again.
Very thorough and professional work. High quality workmanship. Scott worked very hard on our new water softener and new tankless hot water heater. He did an excellent job. We are very pleased!
Lacie Burrow
6 months ago
This company made it to our office to diagnose & repair our AC in 4 hours, which we were so thankful for! Bill, the technician was professional and went above and beyond to make sure our system was functioning properly. Will definitely be using again!
Sheryl Cathey
2 months ago
Really thought Gavin did a great job. Took his time, explained what was done & what he found. Very professional & well trained.
Diane deJesus, RD, CLC, IBCLC
5 months ago
Had a plumbing issue. Technician was sent over same day. Gave me a phone call when on their way. Excellent communication about cost and first and next steps. Technician very friendly and efficient.
Had a Mitsubishi mini split system that I thought wasn’t working correctly. Noah came out and checked out the system and explained to me some of the idiosyncrasies with mini split systems and no charge (no pun intended).
Jennifer Sellers
3 months ago
Anthony was very professional and knowledgeable about his trade. He was very nice, punctual and provided a really quick quote.
Scott Bearfield provided outstanding service. He was thorough and professional. I highly recommend him and the folks at Champion.
Janice McDougal
7 months ago
Also have plumbing service. If you want to pay 3X more for service call this company. Previously doing business as Steve’s Plumbing. They charged me the service call of $88 on top of the fee for their service. Making a ten minute toilet fix $384. I could not believe it and hope to save anyone else from making the mistake that I did. Steve Plumbing sold out to this company and they are a total rip off!!
Timothy Dwyer
2 months ago
Will and assistant were great. Went out of their way to assist and answer questions. Used this business many times personally and professionally.
Noah and Thomas were courteous and efficient. They clearly explained what is needed and provided quotes. Excellent service!
Cheryl Haywood
2 months ago
Scott
Bearfield was on time, efficient and courteous. He performed all the work in a timely manner. I would definitely request him again.
Nancy Hilgers
5 months ago
Champions proved to be responsive and honest. We had a bad experience with their service tech and when we complained to the Management they gave us a full refund. The service they performed was repair of a toilet flush valve.
Lauren Knight
a month ago
Micky P was thorough, patient and showed us everything we needed to know to understand the process of updating our water filtration system!
I called this business to help with a plumbing issue. One of the shampoo bowls in my salon has a clog and I needed assistance with unclogging in. I was charged $89 for the plumber to come out and tell me it would be $343 to unclog the hose. He didn’t even open the cabinet to assess the plumbing hardware! When I commented on the high price he said it was because it was a “new business.” (!!!) Needless to say, I did not hire him to do the job and won’t call this business for plumbing issues in the future.
Jaime de la garza
a week ago
Excellent service. The technician was knowledgeable, service oriented and worked in a clean and efficient manner. I would recommend them.
Raquel Toledo Farr
5 months ago
Thank you Frank for all your help and advice! Tonight I was putting my son to sleep and then all of a sudden I heard a loud noise from outside, then the house stopped heating! My husband called around and was put in touch with Frank from Champion AC & Plumbing and he walked us through on what to do! Luckily we got off with some sound advice and the system was up and running again! Thank you once again Frank!
Swaminathan Nagarajan
3 months ago
We are in the process of changing out our water heaters, Scott showed up on a Sunday to get us going at-least for the next couple of days, before he does the install, did not charge a dime for it. It’s hard to find a company that cares deeply about its customers
David Morgan
4 months ago
Our AC technician was knowledgeable and gave us a number of options to address our issue. I would definitely use them again and I signed up for regular service checks.
Janice Vanzura
4 months ago
We always feel comfortable and confident when Mark is the technician that comes out to check our heating and a/c units. He is knowledgeable, respectful, and kind.
I was very impressed with Champion Plumbing. I used them for several plumbing issues. Scott was prompt and very professional. He kept me up to date on everything and answered all my questions. My plumbing problems were solved quickly and professionally . I will use Champion Plumbing again and request Scott as my technician.
ecommerce .austin
4 months ago
Alex was responsive to my expectations as it related to what I was looking for in a preventative maintenance event. More than just an OK, but details about how system components were performing relative spec.
Noah performed an inspection of our plumbing system. He was polite and knowledgeable. Would recommend!
Seth Nesenholtz
6 months ago
Gary came out to work on our tankless hot water heater and he's just awesome. Explained things every step of the way and told me what to do with my system in the future. Always a happy experience!
Scott did an excellent job inspecting my total home plumbing. He explained every check he made and why he was doing it!
Joseph Jelinski
4 months ago
Tom came out to fix a vexing plumbing issue. He diagnosed it thoroughly, applied the fix, and patiently explained the situation. This is a guy we’d be happy to see again.
Bronson Dorsey
4 months ago
Thomas showed up on time, was courteous and professional, and replaced my
Kitchen faucet quickly. I won’t hesitate to have Champion work for me in the future.
Raymond Parker
7 months ago
Champion A/C is a good company.
But the sales man Cameron is the guy I will always use. He is very respectful and Seems to care about what I needed and took care of everything start to finish it seemed very easy for me and that’s the way I like it so yeah I will always call Cameron.
Judith Martin
5 months ago
Anthony came to investigate a possible leak in the plumbing to my new washer. He was clear and reassuring about what needed to be done. I had great confidence in his ability!
Brady Holmer
4 months ago
Thomas provided quick and excellent service for our plumbing emergency. One of the kindest service people we’ve had come to the home! 10/10!!!
Alyssa Doumanoff
6 months ago
Noah came back to take care of some repairs and installation after our maintenance visit a day after I sent back the signed papers. Quick, personable, and great work! Highly recommend!
Ted Pietrzak
5 months ago
Scott was awesome. Super fast response. Very professional. Detailed repairs needed beforehand and showed us afterwards what had been done. Highly recommended
Mark (HVAC) was prompt, friendly, and he took time to answer all of my questions!Mickey (plumbing) took time to explain all of my options, and he did a great job.
Great service from their tech Thomas! Fast! On time ! Very nice! I’ve been a customer for a few years and have always been pleased.
Gavin arrived on time and was courteous and professional. he worked efficiently and gave me great amounts of detail, accompanied by many pictures of his work. He thoroughly cleaned the coils of the condenser as well. This was greatly appreciated! If I can sum up, Gavin’s work in one, word: outstanding!
Scott Vinson
4 months ago
Champion AC and Plumbing was recommended following some foundation repair work to check for plumbing leaks. They were very professional.
Shana Jenkins
4 months ago
Prompt response to emergency situation; dispatch was very informative with updates; technician Mark was professional and thorough. Will definitely use again.
We have been using Champion for awhile and I am always so impressed with their communication and service. I wish all the companies I work with had this level of service.
Great customer service from Eddie. He explained what all he would be checking and went over the results.
Romero Garcia
5 months ago
Been doing business with champion AC for years now. Eddie montavo is very experienced And makes any transaction I have to do with champion AC smooth and easy highly recommend
Ricky Landin did a great job! The plumbing repair was challenging but Ricky found a solution. Many thanks!
Mike Sullivan
a month ago
Always a pleasure to have such a reliable and honest maintenance. Robert is great.
Thanks for keeping us warm and cool.
Shari Daniels
2 weeks ago
Frank was wonderful. Very knowledgeable, clear on what I needed and got the job done efficiently.
Holly Kennedy
3 months ago
Best service overall and rep! Great communication, valuable information, and quality service. Please only send our current rep for all future appointments:)
Gavin was very professional and did a great job with our HVAC system maintenance.
Laura Gordon
2 months ago
Thank you to the GM for reaching out and making it right after realizing there was an unintentional miscommunication during scheduling about what we needed done. Your care and professionalism was much appreciated.
Eddie the service tech was awesome .He was professional , informative and knew what he was doing . I’d recommend champion for any A/C needs you have .
Monica Suarez
3 months ago
Fast and reliable service. We have used them for plumbing repairs a couple of times and have been very pleased.
William Duke
6 months ago
Excellent service! Came out on a weekend to address our AC/heating issue and fixed it quickly. Very grateful for their service. Highly recommend! Thank you, Robert!
Cynthia McGuineas
a month ago
Hampton always does a great job. They are on time, courteous and work hard to service their customers.
Micky and Matt were great. The hot water heater is working well, as are all the other repairs!
javier rodriguez
a week ago
Alex was very helpful and extremely informative. I would recommend Champion A/C to everyone I know.
The company dispatched a technician the same day I requested service. Frank was on time, very professional, and efficient. We could not ask for better service.
Noah was a great help checking the system and setting up app. A great rep for the company.
Iakov Doumanoff
6 months ago
Great service from Noah and he was fast to get out to our house and take care of the repairs and installation we requested after our maintenance check. Looking forward to seeing the difference it will make!
Mickey was very professional, explained everything to me, and did a quality job! Would use them again and request him. ⭐️⭐️⭐️⭐️⭐️
Courtney Thompson
2 weeks ago
Easy same day appointment/service. Everyone was very knowledgeable and explained everything. Would use again.
Sergio Schuler
4 months ago
I’ve done business with Champion (formerly Faulk) and have always had great service. Very professional, honest and prompt.
Lauren Judycki
2 months ago
Highly recommend these guys. Nick was great. We signed up for the member service a while back and he came out to perform the water heater maintenance check. Was able to give me a few ideas and quotes on helping get hot water quicker to the other side of the house, and additional quotes while he was here.
Thank you guys!
Brad Harwick
2 months ago
Robert performed a Spring inspection on three of our HVAC systems. He is technically astute and customer focused.
Jim Dillaplain
3 months ago
Bill arrived right on time. Took care of our issue and was very pleasant. Thank you so much.
Andy & Cindy Austin & Stewart
5 months ago
Thomas was awesome. Took care of things quickly and professionally. Great communication as well.
Michael De Leon
4 months ago
No problems whatsoever. They came by and fixed my leakey toilet. I highly recommend them.
Nice guy; polite and nice customer service. I am not qualified to evaluate his technical expertise.
Bridget Zufelt
2 months ago
Scott came out and check our water heater. He was thorough, knowledgeable and kind.
Kristen Benavides
a month ago
Mickey provided excellent service. I Would recommend him and this company for future services.
Stacey Roeder
2 weeks ago
Gavin was informative and professional with his care for our tankless hot water heater.
Michael Mohr
2 months ago
Prompt, polite and quick. Suggested additional services but was not pushy about them. Work completed quickly.
Josh Taylor
10 months ago
1 star for friendliness and another for punctuality.I had GoGreen install a brand new HVAC system in my house almost two years ago. They were friendly, efficient, worked with my budget, etc...A few months ago, my compressor went out. I still had a parts warranty but my labor warranty had expired a couple months prior. They quoted me $2k for installation which they said would only take 2-3 hours. I asked multiple times for a cost breakdown since $2k is a fairly large amount for 2-3 hours of labor and was turned down every time.A few weeks ago, I had them come out to check the system since it was having a hard time keeping my house cool. Again, very friendly technicians. He said everything was working properly and efficiently, blowing cool air, no duct leaks, etc... A few days later I found 3 leaks in the ducts where they connect to the supply plenum, so I called them back and requested someone come patch them up, and they sent somebody free of charge which I was grateful for. I showed the friendly technician where the leaks were, and after a while he came back inside and said the leaks are patched. The next day I went to check the ducts, and there was no sign of any work done, and the seams still leaked. So I bought some foil tape at Lowe's and spent 10 minutes patching the leaks myself.I'm sure I have a difficult customer mark on my account by now, but their lack of effort and transparency has forced me to look for a different HVAC company for all my maintenance needs.
Elizabeth Hunt
a week ago
Thomas was timely and efficient. Fixed issue fast and was very informative
Chuck Taylor
9 months ago
AC went out; valve leak, lost coolant...August, ATX, no bueno. Mark (outstanding) came out and did a deep dive eventually finding the the problem. He coordinated with Brandon Faught (not enough superlatives to describe this guy), who immediately took action getting us a replacement unit. Brandon, Robert & George came out, Robert did the heavy lifting and was awesome. They were thorough, professional and extremely knowledgeable. The replacement unit is now cooling and we're very satisfied clients. It all starts upfront. Who you speak with sets the whole tone. Chances are you're probably calling in with a negative issue. Too many businesses overlook the importance of their front line Team members. Amy & Tracy could teach a course on how to deal with a customer. They're the best. The Champion leadership would do themselves a big favor by acknowledging these fantastic Team mates. Give 'm all a raise!
On time and good quality work. Scott, was very personal and professional.Thanks for the help.
Go Green is awesome! Their staff is always professional and will ensure your HVAC system is fine tuned. Today, I had the pleasure of meeting Bill who came to service our AC. Beforehand, I received text message letting me know who our service technician would be (bio included with photo), then a phone call letting me know how far he was out from the house. This was great, because unlike other companies, Go-Green kept me VERY informed and up to date letting me know exactly when my technician would be there. If you don’t like waiting around. Call Go-Green.Our technician Bill, was very helpful in answering my questions and replaced a part that was under warranty. I was greeted by him wearing shoe covers, mask, and ready to get to work! If ya want quality work done by quality people, go with Go Green. I can say after dealing with them over the past couple of years, their customer service is EXCELLENT and they strive to keep their customers happy every-time!
Melissa Shippey
a year ago
Our upstairs a/c went out as soon as the dog days of August set in. Go Green had done our system maintenance back in March so I called them again (left a message after 5pm). They called me back first thing next morning and had Alex out here by 10am that day. He showed us plenty of photos to demonstrate the issues with our 11 year old unit and we agreed we needed to replace it.Noah and Eddie came the next day to install and were fantastic. It was an all day job and they were professional and pleasant throughout. At times it was 140 degrees in our attic where they were working but they always had a smile on their face.I appreciate the quick work and our new system is great. Go Green is an honest and hard working company.
Bonnie Brushwood
a month ago
Mickey P was very professional and informative. Glad to have have hot showers again!
Tisha Colley
6 months ago
Noah repaired our HVAC unit & installed a Premier One UV System. Now enjoying much cleaner air & my Allergies are under Control!
Cameron Parker was very professional & did a great job. Very informative/knowledgeable & fast!! I Recommend Cameron Parker & his services in future!
Charles Stephens
3 months ago
Always great service and Bill was very informative in explaining the units condition with helpful tips.
ROBERT GORENA
a month ago
My technician Frank, had been here before. Very prompt, courteous, and friendly.
Marilyn Jennings
3 months ago
Excellent quality service. Mark is extremely knowledgeable. He’s been my technician for MANY years.
Water heater replacement… Scott was very professional, informative and friendly.. Rare character traits in this day and age.
Diana Highberg
a week ago
Bill showed me the part that needed replaced and explained everything clearly he was friendly and efficient.
Dahlia Ashby
4 months ago
Eddie is awesome and has been servicing our AC for years. Always provides excellent service.
Sarah Schneider
8 months ago
We had our AC stop working in the middle of the night. Champion was the second call I made the next morning after the first company I tried couldn’t get to us until after 5pm. Champion had a technician to our house within the hour, and fixed the issue within 10 minutes. Professional and quick!
Peter Leavitt
a month ago
Scott performed a plumbing checkup. He was very knowledgeable and thorough and did a great job.
Alex was great! Called for the AC tune-up (highly recommend as the weather gets warmer) to check out our system. Alex didn’t just tell me what was going on but showed me and explained the issues in a clear and prioritized manner. No overselling or pushing, just the facts and solid advice. Great work, fast, and thorough. Great value and we’ll definitely be contacting Go Green and Alex when it’s time to replace our system!
Feank was very knowledgeable. Great customer service. On time, courteous and respectful of the property.
Brent and his team are some truly amazing and hospitable people. I like the old-fashioned attitude of Brent coming to check on his work and his team's extremely professional demeanor. We had Brent come out initially for an old system that had a configuration issue and later used him to replace the 30 year old HVAC that died to more efficient American Standard model.I couldn't believe it but he was available to do the job the very next day despite the short notice. His workmanship and prices were all very fair and so far a few weeks into owning the system can say it's much quieter and of course more efficient (6-8 Seer(?) to 16.5)If you're looking for replacement HVAC services definitely put out a call to Brent and his team. They have tools and services that evaluate your house and the fact that American Standard is a subsidiary of Trane gives you peace of mind that the unit will last a good clip longer than just the warranty has. Knock on wood that it might last as long as the last one!
Texas Huntress
7 months ago
Liars. Worst company on earth. They have paid for their good reviews. Do not hire. These people tried to tell me this tiny broken part in my shower was going to cost possibly $500-$1000 to remove and replace. I told them to please leave. Next company is here and the total bill is approximately $90.
Caitlin Sullivan
10 months ago
I got routine HVAC maintenance and during the appointment they tried to convince me I needed a $20k replacement of my entire HVAC system. I got a second opinion and got a $500 fix the next day. Felt like they really went above on beyond to freak me out and push a really expensive option. I assume their team works on commission!
Ashly Miller
4 months ago
We’ve been with Alex for years, and he is amazing. Couldn’t recommend anyone more than him.
Scott was awesome! The processes was seamless. Thanks to him we have hot water now. Will definitely recommend to friends and family.
I will gladly recommend Champion (and Noah specifically) to anyone/everyone that I can. From the initial phone call to the installation, it couldn't have gone better. Great job Noah!
Adrian Lloyd
6 months ago
Thoroughly recommend Champion AC. They responded on the same day to resolve out heater not working on a cold day!
Vincent Sandoval
3 weeks ago
GARY GROOMS was outstanding he is very knowledged, And his customer service is excellent
The service technician was awesome. Professional and courteous and explained everything
Great company to work with, especially our service tech, Manny. He was very knowledgeable and explained everything about the AC we needed servicing in detail.I also really liked the text they sent out saying who was coming with a picture, so you know exactly what to expect. Manny even helped me understand how to install my smart thermostat that I’ve been been putting off for awhile. So friendly and professional!Highly recommend this company after such a great experience!
Heather Johnson
6 months ago
Robert was so helpful! We had a part that needed to be replaced. He called, found the part and had it installed the next day. Great service!
Our AC fan stopped turning, but we were able to kickstart it and keep our house cool. We called out Champion (that used to be Go Green) to take a look. The service technician came out for less than 10 minutes, told my wife the fan motor was dead (which was still going when he arrived), the repair would be $1400, and some one would be out in a few days. He left with the ac not running. We again started up the fan and kept the house cool over the weekend, waiting for the office to open. I called on Monday to let the office know what happened, that we thought the capacitor was out but the fan still worked. Champion would send someone new out, with the threat that if the motor was indeed the problem, we'd get charged another service fee. Thankfully the next tech was able to replace the capacitor and things working. Champion did refund our first $89 service fee, but the cost of replacing the capacitor was over $400. This is an extremely overpriced service. In the end, we could have been taken for $1000 more if we had let them, which is upsetting to think what someone else might have fallen for. Our house is cool now, but I would not recommend taking the risk or paying the outrageous cost.
Shepherd of the Hills Christian Church SHCC
2 months ago
Scott did a through job helping us with our plumbing and hot water issue. Thank you!
Tanya Demings
4 months ago
Noah got me fixed right up. Timely, professional, and the price was right. Broken water pipe in yard.
Scott & May were helpful, understanding, timely, and thorough. I would recommend this business to my family and friends
From the moment I called to make an appointment to the moment they finished the job everyone I interacted with was very professional. Guys came and did my yearly A.C./ plumbing check up and everything checked out great! Highly recommend!!
Sara Reichardt
a month ago
I wish all companies had the customer service that Champion offers. This company is excellent!
Susan Derrington
2 years ago
We had an issue on a 2 year old air conditioning system that another company installed (but since has gone out of business). I was declined service from another company because they didn’t want to do warranty work!! I called Go Green and am very pleased with the courteous and knowledgeable people I have spoken with. Alex came out during the first snow we had. He was very appropriately masked, stayed a distance away from us and protected our floors with shoe covers. He explained everything, every step of the way and made us feel very confident with his skills.I have spoken with Brent, Celina, Sam as well as Alex. Every single person made us feel that our patronage was very important to them. Alex returned today to complete the repair and do a seasonal checkup of our 2 air conditioning systems. All is good and we are very glad we chose Go Green. When it’s time to replace our 2nd system we will be calling Go Green!
Took care of a glogged kitchen drain. Noah Trevino was very professional and was patient in answering all my questions.
Jitka Snoblova
2 months ago
Mr.Rosendo Mederos who came fix our dripping faucet was great.
Frank was quick to respond and provided clear insight on what the problem was. Excellent service all around
Had both of our 14+ yr old A/C's replaced by Go Green in early Sept. We had several estimates done. All recommended similar updates in duct work, returns, condenser unit sizes, etc. But Go Green offered the best (by far) combination of cost, warranty, and financing. Plus their Advisor, Brandon, was the most responsive to our follow-up questions and any minor changes we wanted or concerns we had. The install crew did a great job getting everything installed in 2 days, making sure we always had at least 1 A/C working (that was a big deal during those 100+F days). Kudos to Go Green for doing a great job!
Jason Perkey
8 months ago
We have been using Faught for our AC service for over 10years. The switch over to Champion AC once they were combined went smoothly, and I'm happy to be getting the same great service we always did.
Bill Pass was very professional, courteous and knowledgeable. I have been using 'Go Green Heating and Cooling’ now ‘Champion’ for a very long time and always have a fulfilling experience.
Alex and Jonathan came out for a maintenance call when I realized I had water leaking from the furnace closet in my home. One call to Go Green and I had these two guys out within an hour. Alex and Jonathan are pros! They are extremely knowledgeable, professional, and helpful. They quickly diagnosed the issue and offered solutions while being 100% transparent on price. If you need HVAC service, look no further. Call out Go Green Heating & Cooling whether it's for regular maintenance or emergency maintenance. Highly recommended!
Alex Atkins from Go Green came out to do some routine heating maintenance for our home in Circle C, and I was thoroughly impressed. I'm actually excited about Go Green coming out again in the spring to do AC maintenance. I've reached Suburban Dad Level 1000.Alex took his time to explain everything to me, even when I asked bone-headed questions. He was extremely courteous and knowledgeable. He told me about some new products coming down the pipeline, but he did so in a way that was ultra low-pressure. Not at all a sales pitch. Just keeping me informed.I highly recommend Go Green (and Alex).
GoGreen is a superb enterprise--very professional and responsive. Alex has delivered truly expert service. He's obviously very concerned with customer satisfaction. We are very fortunate to have Alex in our home. Sam is also outstanding at communication and organization. These are very fine people.
Elisabeth Jeep
2 years ago
Go Green was fantastic! I needed a cleaning/maintenance and suspected something else. My call was answered immediately and appointment was made for the next day. Tech Mike was great -mask and distancing. He did his tuneup and suggested that I do a couple of repairs and explained why. Price was reasonable and I signed up for their value plan. Locally owned, responsive honest and professional.
christian vargas
4 months ago
Very good service. Was able to fix our pipes in no time.
Wesley Hopkins
a month ago
Nick Stubblefield is the best! Incredibly knowledge, professional, and friendly.
Had a leak in my AC condenser coil which previous repairman couldn’t find/fix after 2 visits. Alex found it on his first visit and came back to fix it. Explained exactly what had to he done, step by step. Both times arrived on time, and was very professional. Highly recommended!
David, Noah and Eddie S. (not to confused with Eddie the salesman) were awesome to work with. They listened well to our concerns and needs. For example, we had an old system and a very old house. We were concerned about what they would find with piping in the attic. They started with the tour of our old units and assessing the pipes. The first plan was to reuse the same piping system but with further assessment and seeing the condition of the original pipe job, Eddie S. and Noah removed and reconstructed the work carefully and meticulously. They removed the old units and installed the new ones. They walked us through all of the features of the new units and made certain that they were all working properly before they left. If you could request this team, we highly suggest it. Made the whole experience a great one.
Mickey p. Very helpful. Would recommend him to anyone. Excellent.
These guys were awesome! They were able to install attic insulation in the heat of the summer within the same week of my quote. I got a few estimates and their price was competitive with other companies, but I felt like Go Green cared about the project as if it were their own home. The techs were professional, polite, and took the extra time to explain/show me their work. Highly recommend and I don't plan on using anyone else for my heating/cooling needs.
AC units always seem to go out on the weekend. However i called Go Green and they sent Bill to help us. He was prompt professional and very informative. Even our tenant said what a great guy he was. We have used Go Green several times and I highly recommend them
We needed a full HVAC replacement including compressor, furnace, ducts, vents, insulation, etc. and had been shopping around for several months. Go Green was competitive with pricing within a few hundred dollars of everyone else, but had a higher level of interaction & customer service from the beginning. Our install/replacement project was a complicated, 6 day event but the guys at Go Green were all over it and awesome to deal with throughout every phase. The workmanship is top notch and we have been extremely happy with the finished product. This was not an inexpensive project so transparency and professionalism were of utmost importance to me. Go Green came through on all fronts. Definitely recommend.
A & M Quevedo (Family Email)
2 years ago
I recommend using Go Green and ask for Alex when you do. He was able to diagnose and repair my AC unit in under an hour. He was professional and locked up the house for when he left.I was impressed with this company's attitude and dedication to providing the best service possible. Sceptical at first, but You can believe the reviews and if your lucky you will get Alex on your Repair.Yet another awesome job by Alex from Go Green. He took care of a furnace repair on December 31st. Just in time to provide heat as a cold front blew in. Thank you Alex!
Nancy Salemi
4 months ago
Very good service with Thomas! Helping us with our kitchen faucet.
Rachel Daniel
2 years ago
We had a great experience using Go Green for the first time yesterday. I called in the morning because our AC was not cooling at night and they were able to get a technician to come take a look at it the same day. Mike, our technician, was very knowledgeable, helpful, and had our best interest in mind! He gave us advice on how he would handle our situation if it were his own AC and took the initiative to check on our warranty for us. He called the next morning to ask us how the AC worked overnight and let us know the details on our warranty. This family is happy to know they have found their forever HVAC company! We would love it even more if we could request Mike every time!
Mykensie Halily
2 years ago
I highly recommend this company. They thoroughly explained their services and fees upfront on the phone and took the time to talk about the problem I was having with accumulated water in my drain pan. Alex Atkins was the technician that came that same day and did a thorough maintenance of the whole HVAC and fixed my problem that was due to condensation from uninsulated lines. He was very patient with all my questions and welcomed more questions to make sure I understood the maintenance process and the what/why/how much of the repair. I appreciated the transparency and education and I feel their pricing is fair and competitive. And best part is I know Alex knows what he is doing because I went in the attic the next day and found a completely dry drain pan.
I noticed my a/c unit was blowing out warm air. It was a warm June Saturday and I knew it was only going to get warmer. I called another company and the first appointment I could get was in 12 days. I called Go Green and Frank Barbera came out and quickly solved my problem. He was friendly and professional and showed up in less than 45 minutes. He went outside and came back in with a rusty condenser from 2007 when we bought the house. He said.he could replace it and quoted me a reasonable sum. He even took $50 off when I showed him an online coupon I found. Long story, short don’t book the first company you call.
Third time using Champion. Thomas was quick and communicative!
Absolutely absurd pricing. Compressor fan ($100-200 part) was replaced and they charged $1406 to replace it. $89 Diagnostic Fee wasn't even waived. I called some of their local competitors and this should have cost $500-900 at the very most.Last month, they came out and replaced a bad Start Capacitor ($75 part) and charged $349, plus of course the non-waived $89 fee.Faught was purchased by Champion in December 2021. Seems like the new owners are taking advantage of unsuspecting customers who used to trust Faught like myself. Look elsewhere for your AC repair needs.
What a great experience. After our a/c stopped working and leaking water through our ceiling, we were worried we would have to get a new system. Go Green sent out someone within a few hours of my call. Troy was extremely polite, conscientious, knowledgeable, and efficient. He gave us some practical tips on how to maintain our system, and had things back up to speed very shortly. I appreciate the honesty and integrity. And we didn't have to get a new system! Wonderful company that I would highly recommend.
Anthony was amazing and extremely thorough and professional! Highly recommend this business.
100% recommend these guys! My AC stopped working out of nowhere at 9pm and Alex came right out after speaking with him on the phone. He was actually in between after-hours calls but still made the time to come by and help because he thought the issue I was describing was doable in the small window he had available. Well sure enough, he was right and was able to fix the problem in about 30 minutes. Alex, you are a life saver! Reliable, responsive, professional, courteous, and super friendly. Thanks again!
Ricky did a great job. He was thorough and did a careful job.
Cal and Gayle Newnam
3 months ago
They are prompt, friendly, clean, thorough and take time to explain what they are doing.
On time and work done fast!! Very professional!! Excellent service!!
Go Green and Alex were awesome. They were very professional to begin with. I received a text message and email confirming the date and time of our appointment. Then when our technician was on the way, I again received a message informing us. We wanted service as soon as possible and Alex arrived earlier than the scheduled time. Before everything, he clearly explained to us what the problem could be. Then he checked our system, determined the problem and provided us an estimate for the solution (damper replacement). He kept us informed at every step. And the next day, our AC was fixed.We had been working to resolve this for more than a week with unsuccessful trials with 2 other companies. With Go Green, the whole problem wad fixed within 24 hours.On top of that, our technician came in wearing a face mask without us having to ask him. From now on, we will only use Go Green for all our AC needs.
Sheila Frankfurt
4 months ago
Diagnosed and fixed plumbing problems promptly and professionally. Highly recommend.
Allison White
2 years ago
Go Green was the third company I called after the heating at my rental property went out. I was desperate to get someone over to fix it fast, so that my tenants wouldn’t be cold that night. They called me back almost immediately and were able to come over less than an hour after calling them. Bill was able to diagnose the problem quickly and do a quick fix to make sure that my tenants had heat again for the night, but he wasn’t sure how long his fix would hold. So the next day he went out to the hardware store and got some parts to make sure that his fix would stay in place, so that I didn’t have to spend $1,100 on a new part. I only had to pay less than a 1/3 of that for all Bill’s hard work and am extremely grateful that Bill found a cheaper solution! That is honesty and ingenuity!!! I would highly recommend Bill and Go Green and will be using them for my house and my rental properties from now on!
Chris of Go Green was a fantastic and professional technician. I appreciate the fact that he gave me a call when he was on his way with his ETA. Once he arrived, he was able to diagnose the issue within minutes and complete the job in less than half an hour. I also appreciate that he took the time to explain the issue before proceeding with troubleshooting the problem. He was very friendly and professional. A+I’m happy to refer Go Green and Chris, in particular, to my friends and coworkers!
We're new home owners and realized that we wanted to install a second and third zone in our 2-story home. We got a few bids, including one from Go Green. Eddie came out to evaluate the work that needed to be done and walked us through (in great detail) the specifics of that work, coming to a few different solutions. He answered all of our questions, even drew out a visual for us and showed up a video he took when he was in our attic looking at the duct work. He was on time and responsive once we followed-up and provided us a few different estimates based on our needs. We are holding off on the project just so we can live in the house through the summer, and will definitely be reaching out to Go Green/Eddie in the Fall to follow-up. Highly recommend trying this company, even if it's just to get a bid.
Brandon quoted a 3 ton 2 stage system to us on a Thursday and it was installed the very next day. Everyone we have worked with from this company has been tremendously professional and super friendly. We definitely would recommend them for repairs or replacements. Down to the details and the guaranteed service they are absolutely are a 5 star company.
Michele Freemon
3 years ago
Go Green Heating and Cooling did a great job replacing my 21-year-old AC/Furnace system with a new two-stage unit. I contacted them for the Austin Energy Home Performance program (with loan). Brett and all his staff were friendly, efficient, and happy to answer all the (many!) questions I had.Brandon explained everything I needed, gave me a clear and complete bid within minutes of his visit, and shepherded me through the pre- and post-inspection process, making sure I got all the appropriate rebates, which reduced the price by a couple thousand dollars!Jaime and Zach worked their backsides off to get everything done in less than three days. They made sure I had AC overnight and for as much of each day as possible, which was so nice since I work from home. They were very polite and patient with my small requests (taking the back plate off the new thermostat; installing the CO2 detector in a specific place; etc). And they left the attic so much better than they found it!Sam & the folks at the office coordinated everything with great customer service every time I called. Once I'd applied, they worked with Velocity to get the AE program loan finalized. Easy breezy working with them!I highly recommend Go Green! Great people making up a great company!
Efficient repair and thorough evaluation of the system to make sure everything was now operating within specs.
Had to take a moment to write a review about their staff, specifically about Eddie. Eddie came out to service our a/c and did a great job. He talks with you as if you are his family and makes sure you understand everything. Very thorough. Not to mention very clean and quick. We will always use Go Green for all our a/c needs. So grateful for the excellent service provided.
Lindsay Gonzalez
2 years ago
We are so thankful that our a/c is up and running again! Texas heat is no joke. Alex, our technician was extremely detailed with his explanation of services. We were very impressed with his professionalism and attention. Within the hour our thermostat went from a very sad 79 degrees and climbing while not cooling to a nice and crisp 68. He took all the necessary precautions and hygiene practices to keep us safe as well. Very very pleased with Go Green.
kathwatkins1
3 months ago
Robert Vasquez fixed issue quickly and professionally. Great ambassador!
Finding a company to replace your homes HVAC system and duct work can be a daunting task. You need to look no further then Brent and his team at Go Green. I have nothing but positive things to say from beginning to end. From the initial consultation with David and speaking with Brent I knew they cared about what they were doing and wanted to deliver to me the highest quality and proper system for my home. I was overdue for a complete HVAC replacement and new ductwork and knowing the large investment it requires they worked hard to fit it into my budget without sacrificing quality components and workmanship. Noah, Jamie and Steve worked with us during the removal and installation of our new system, they were extremely professional and friendly the entire way through. Ready to answer any questions and focused on doing a great job. By the time they were done I was ready to have them over for dinner! Once the work was completed I had about a week to get used to the new system and then KC came by for a thorough Quality Check and make any adjustments I thought were needed after the first week. KC spent about an hour and a half with the system and got it fine tuned and my house has never felt better.I just sat down with my friend while I was writing this and he asked me who I used and I said Go Green and he said “Brent!” “He did mine, I loved it, they were great. I was recommended by a good friend of mine!” True storyLook there’s not much left to say, Brent and Go Green will take care of you. It’s a huge investment in your home and it feels good to know you put your money and home in the right hands.Jason
Jonathan Foster was very helpful in performing AC service for my home in Austin! He was on time, efficient, and provided me with information about maintaining my system for the long-term. I really appreciated his knowledge and insight into AC systems and will definitely ask for Jonathan next time I have my AC serviced!
Shelley Snyman
2 years ago
I called on Thursday afternoon with a thermostat/HVAC issue and was greeted with a friendly associate who apologized for not having anyone available for service the same-day. They were able to give me a two-hour window for the following day with their tech, Alex.Alex called and arrived well within the two-hour window and was able to quickly identify and solve our thermostat issue. He was able to explain things to us and ensured a quick and thorough fix. We had functional A/C again very quickly thanks to Alex. He was professional, friendly, and knowledgeable.
Far better than any other plumbing company in the area!
Have been using Champion AC & Plumbing since 2009 when they were still Faught.
Wow just had a great experience with Go Green! Troy was fantastic in explaining things to me about my air conditioning system. He fixed the things that were creating my issues and talked to me about black mold - which I do not have but about which I had some worries.Troy also didn’t push me to replace the whole AC system even though it’s old and having issues. Unless the issues get worse, he let me know I could likely get by until I have to follow the new regulations for Freon in a year or so. I asked him questions about all of this and I appreciated his direct responses.I also appreciated the fast call-back after my initial inquiry, and a time set for the next morning to fix my AC. Also great was having prompt follow-up by a person in the office when I had additional information to share with Troy.All around super impressed with Go Green. I can see why all of the positive reviews!
Thomas is very professional and patient! Able to explain to me all the details! Very good!
Taylor Steindel
2 years ago
The team at Go Green did a Home Buyer's HVAC Inspection for me. They were thorough, showed me firsthand all the issues they found, and presented me with all the options, then made their recommendation. I appreciated their transparency and depth of knowledge. I am confident they'll show that same attention to detail when they perform the new installation.And they followed all COVID procedures--I felt very comfortable.
Our A/C stopped blowing cold air Saturday night and I called Go Green Sunday morning. Alex was at my house within 2 hours of the call and had the A/C up and running within an hour.Alex was extremely helpful and walked me through his diagnostics along the way. He also walked me through some simple maintenances I can be doing to help prevent additional issues down the line.Go Green and Alex were great and I'll certainly use them again for any future HVAC work.
Alex Atkins did a wonderful job today…couldn’t be happier!
I left this same comment with YELP, and it deserves repeating with the Google audience.We developed a leak in our ductless AC and were concerned how to fix it or if it was systemic of a larger issue. Having dealt in the past with other recommended air-conditioning companies we had regrets.So, I googled for the best ductless repair in Austin. Several company names populated. I checked the ones with the most positive comments; realizing that one must always take reviews with a grain of salt. After careful research, I selected GO GREEN Heating and Cooling here in South Austin off Old Manchaca Road.My first impression when calling was the professionalism and courtesy of the office manager. When I called back to schedule an appointment and got their answering service [another plus], he called me right back and confirmed my appointment; listened to the issue. I asked if Alex could be sent out; he said yes.I asked for Alex because the positive reviews that Go Green received, included Alex in their praise.Well Alex showed up this morning and was professional from the word go; very patient, he knew what he was doing - fixed the issue. He gave solid advice on how to prevent future leaks. The ultimate reason for the leaks was that the drip tubing was blocked because of all the frying we do and not cleaning the filter. So folks listen up, if you do a lot of frying - clean that filter frequently.Bottom-line - to my neighbors in South Austin and Austin in general - if you need help with your air-conditioning problems - call GO GREEN Heating and Cooling and ask for Alex, if he is available. However, I am confident that this company has equally capable staffers, if Alex is not available.GO GREEN Heating and Cooling is an awesome company with awesome staffing. And they've got one more happy customer for life. If you could see me, I am doing my happy dance - cause my air-conditioner is working thanks to Go Green and that's no blarney!
Today’s AC repair was prompt and professional. I appreciate the security of the advance text with the photo of my technician before his arrival. Frank B arrived early and explained his diagnosis before making a timely repair. So far so good. No one likes to pay for repairs but it sure is wonderful when your system is back online and cooling?——I’ve been trying to help my sister with HVAC air quality issues in her 10+ year old home. After 3 companies failed to show up (surprising as they’re all well known) and extensive reading of Yelp reviews, I chose “Go Green”.The positive reviews were impressive but I chose them because of the way the owner, Brent Merchant, responded and handled the few customer complaints. I’ve found even the best vendors get it wrong sometimes and that’s when you know their true mettle. I also liked that Go Green is based in South Austin.We were lucky Eddie Montalvo was our service specialist. He called to let us know he was on his way; arrived on time in a clean uniform and immediately donned booties. All basic stuff but you’d be surprised how many companies don’t care to get the basics right.Eddie really listened to the issues and what we’d already tried. He did a thorough system check and videoed the attic setup on his phone so everything was documented. He presented several options with no hard sales pressure. Ultimately we decided to approach in stages. He returned for a 2nd visit to finish the upgrade (because that fit our schedule better)—same protocol: calling ahead, videoing, reviewing the work and leaving zero mess behind.When I need work on my own home, I plan to call Go Green and I will be asking for Eddie.
My technician Eddie was knowledgeable, friendly, completed the service quickly and answered my questions. I was satisfied with his professionalism and service.On the other hand, I was disappointed by the scheduling and follow through through customer service. I was told 11 am - 1 pm time window. When I didn’t hear anything I called Go Green and talked to their answering service who left a message for the office. I still didn’t know the status of Eddie’s arrival. Called back again and spoke to service and they explained that Eddie had called and was running late. This hadn’t been communicated to me. Eddie did arrive around 3:30 and did a good job. I would have appreciated a heads up from Go Green rather than having to follow up multiple times on my own. I had the same experience with receiving my receipt. Need to improve their customer service.
Blanca Resio
4 months ago
Used plumbing services rep was awesome because of rep we would use them again
Alex was very professional and personable. He got to work very quickly and was right on time for our appointment. He didn't try to over complicate what he was explaining and used terms that I knew and recognized. This was extremely helpful in enabling me to understand my AC problems. I will be recommending Go Green Heating and Cooling to everyone, and will certainly keep their number close!
Adriana Martin
4 years ago
Fantastic experience from start to finish. I was aware of Go Green’s impeccable reputation and gold star service having used them previously for servicing my rental property AC. I was worried they’d be out of my price range but they were the lowest bid out of three collected quotes. Installed my new HVAC in less than five hours. Great guys, very professional and left the house as clean as when they arrived. Advisor Brandon arrived with the installers, came back mid way to check up and did a thorough walk with us immediately following the job. He’s great at what he does and made us feel well taken care of. Highly recomend!
Matthew Fisher
3 years ago
Great experience with Go Green. A/C unit went down and needed repairs ASAP. Contacted Go Green based on their reviews and was not disappointed. I contacted them late on a Sunday evening and they were able to get somebody out Monday afternoon. Tech was very thorough, patient, and professional. I feel like this was a situation I could have been taken advantage of in regards to repair recommendations, but he made it very clear what was necessary to get the unit up and running again while explaining additional maintenance, but not pushy at all on those items. Thanks!
I have had a few bad experiences with other AC and Heating companies, but Go Green Heating was a pleasant surprise. Go Green’s technician, Casey, was prompt, knowledgeable, and honest. He took the time to explain his findings and provide options. I originally called for a tune-up on two heat pumps. After performing the service, I had to call them back a few days later. They came out within a few hours of my call, resolved the issue at no additional charge. I highly recommend Go Green and will definitely use them again.
My capacitor on the outside unit went out on my ac. Johnathan from go green was able to come earlier than originally scheduled so that was helpful. He was a young cute friendly guy which was great, he was efficient, confirmed what was wrong with the unit, had a capacitor on hand and was done and on his way in less than an hour. Would use go green again.
Long story short, Alex was awesome and Im highly impressed after he bailed my family out of the heat in late July.Our AC system stopped working Friday night after a big storm rolled through while we were out of the house. Anyone who's been without AC in Texas knows how big a problem this is. I looked around online for a service company that offered 24hr service (as it was about 7pm at the time) and GoGreen was one of the business that came up and they had great reviews so I gave them a call. The person who answered was helpful and got me in touch with their on-call tech.Alex was able to make it over in about 30 minutes and got right to work. He went way above and beyond. After working for a couple hours to troubleshoot the problem he get us back up and running that night. I can't say the bill was cheap but I do think their prices were fair, and I understand working on AC systems is something that can add up quickly (and unfortunately the storm had fried basically all of the electrical components in my AC)Again, I can't say enough good things about Alex. He was super helpful, thoughtful, concerned and patient. He was even kind enough to answer a few of my questions after everything was over and get us paperwork written up to make our Homeowners Insurance Claim. I hope I don't have a need for AC repair again any time soon, but if I do at least I know who I'm going to call. Thanks again!
Daliah Munoz
3 months ago
Noah and bill did AMAZING! Definitely recommend them!
Laura Dominguez
3 days ago
Company is quick with response very professional and communicative!
Mark Alexander
2 years ago
My newer Air Conditioner went out on Father’s Day. I called the company that installed the unit and they couldn’t get me an appointment until the following day. If your AC goes out it’s usually on a weekend or a holiday, and it’s always in the middle of the Texas summer. I called Go Green and they came out, diagnosed the problem, and I was back and running before my house hit 80 degrees.The technician dropped what he was doing to help me and my family on our Father’s Day. I am grateful and impressed by the professional and expedited manner my issue was resolved. I would highly recommend this company to everyone for not only service, but installation and maintenance. Go green is now my new HVAC company for the life of my current unit and the next. Great Job you guys!
Go Green did a good job overall. They responded quickly, kept us informed of their arrival, and completed the job. However, they did the diagnostic, but did not speak with us before repairing the unit. We did not have a chance to discuss what service we wanted before it was done. I think they need to do better here. The owner called me and received the feedback. We will consider using Go Green again!
Theresa Brittain
a month ago
Gavin answered all my questions and concerns and even swapped out my filters for me.
Manny was fantastic! Our AC needed servicing and Manny came the same day we called, earlier than expected which is great when you're talking about no AC in July! No hassels, no hard sell for unnecessary repairs. He was polite, respectful, not loud and obtrusive while dealing with a hot work environment. He was also very knowledgeable and answered all of our questions very patiently. We are so happy that we called Go Green today.
Charlotte Atkins
2 years ago
Had my ac go out over night. Had one of their technicians Alex come out the next morning and not only was he respectful, transparent, and informal. He also had it up and running in no time. He went over everything with me and gave me some options to choose the best route to take in fixing it. Will definitely use Go Green again and again for all my hvac needs. The company seems more than reasonable with pricing. And it’s hard to find a company like this. I’m surprised more people aren’t raving about them!
I called this morning at 630am and Alex came about 8am. Our capacitor was out and Alex had it fixed and working within 45min on 4th of July! Alex is one of the most professional AC techs I have ever met. He explained everything to me and did maintenance on our system as well. Go green gives fair prices also. I highly recommend this company and Alex is freaking awesome! A+ 5 star service. I look forward to Alex coming for our yearly maintenance. Thank you so much again for coming out on the 4th of July!
Mariano Caceres
2 years ago
From the start, when we had new American Standard AC systems installed, the folks at GoGreen have been very courteous and highly professional. They really know their stuff and make sure that as a customer you understand what they're selling and how they will support you post-installation. From Eddie Montalvo and his crew, who originally worked on the installation, to Mike James who came out and did some diagnostic testing two years later, their team is top notch and overall super nice folks to work with.
Brian Slankard
5 years ago
Go Green is awesome! I have gone to them for years, including installing my new AC/Heating unit and most recently having insulation blown in the attic. Brent, the owner, is committed to providing top quality service and makes sure his customers are taken care of. He personally called me when I had an issue with my insulation to make sure it was taken care of. Alex is very friendly, respectful, and maneuvered through the tight-spaced attic to finish the job with no complaints. I would highly recommend Go Green to anyone for all AC/Heating needs!
Matthew Naftis
3 months ago
Mickey and Matt got the problem taken care of very quick. Great work.
We made an excellent choice to use Go Green. They were very professional and friendly. Alex was a wonderful technician. He took the time to show us the problem and explained how everything worked. Alex was very knowledgeable and professional. We highly recommend this company for your future needs.
Scott Dubois (bluegreenproject)
a month ago
Good communication, friendly/trustworthy service, reasonable prices.
Jessica Lemley
3 years ago
Eddie was great, very professional and knowledgeable. He was able to come out the same day I called. I learned more from him about A/C systems than I ever thought I would and his assessment of our current system was very much appreciated. Will definitely be working with Go Green in the future. Thanks so much!
We contacted Go Green Heating and Cooling because we were planning to replace our old AC unit that had probably been in place nearly 20 years.We had decided that we wanted to purchase an American Standard unit because they have excellent reputations for dependability and they receive excellent ratings and reviews. Go Green was listed as an authorized American Standard representative installation company and they had received very positive reviews as well.We met with their representative, Brandon Acosta, who sat down with us and told us about their company and American Standard, which as it turns out, is very selective about which contractors they will contract with to install the American Standard brand.Brandon was very thorough and informative in his presentation and let us know exactly what we could expect from Go Green as a company and the American Standard brand with installation and back up of their work on the service end afterwardsHe was patient, polite and not pushy. He answered our questions and pointed out the differences in units and peripheral equipment that would enhance the basic unit and tailor its performance to the type of climate control we desired. As an example, he recommended an auxiliary add on that would controlmoisture in the air as well as the buildup of mold from moisture on the coil. We have already noticed that our air is drier has no odor. We feel this will alsohelp control allergies due to molds in the air which can be high in Austin anyway. We are very pleased with the unit that he helped us decide on and feelIt was a very good investment.He also helped us with setting up financing for the purchase which was a tremendous help. I really commend the attention he provided us with during the entire process. I had to contact him several times over the course of the process and he was always prompt to either talk with when I called or contact me promptly if I sent a text or email.The installation itself went very well. They crew showed up on time and worked efficiently and quietly in the attic both when removing the old unit and installing the new one. The quality of installation seems very professional and well done. It is evident that they pay attention to detail and take pride in what they do. We had told Brandon at the outset that the ducts on the old unit were delivering too much air to the Master Bedroom. He informed us that the original ducts had not been installed in the correct place on the plenum. So he had the crew rerout the placement and the airflow now is just right.The entire job was completed in one day which we were told it would be. The crew did not leave a mess behind in the attic and cleaned up our home where the came in and out as well.Overall we are very happy to give 5 Stars to Go Green and Brandon for the excellent work they did from start to finish. We will also continue to use their service for maintenance of our investment and will be happy to recommend them to others in the market for installation or service. We feel very satisfied with our choice of American Standard and Go Green Heating and Cooling.
The motor went out on our air conditioner and within a few hours of my phone call to Go Green, Eddie came out. He diagnosed the problem quickly and provided a detailed explanation of how to resolve it. He was professional, comprehensive, and took the time to make sure we understood the issue and any potential downstream impacts. Eddie needed to get the motor and he stayed late until the air conditioner was up and running. We will certainly use Go Green again and we have already referred multiple friends to the company- all thanks to Eddie. Additionally, Brent was very professional on the phone and we were very happy with the service from beginning to end.
I found Go Green through a google search and decided to give them a try based on their reviews. Aaron R was able to make a same day appointment, and actually showed up within about an hour of the initial call. He was super polite and informative. He was in and out within about 30 minutes and did a great job. I'll definitely use them again.
Pamela Stewart
2 years ago
Very pleased both with this company and with Alex, our service technician, who diagnosed the issue with the unit and made the repair. Afterward, he took the time to answer all our questions about operating the dual system thermostat. He also offered information about the seasonal maintenance program. Highly recommend Go Green and Alex!
On the first cold, cold northern that came in this past two weeks my heating went out. I called and they were there that same day. The technician was very adamant about getting the unit to work right. It took him but he stayed until he finished and got the unit working right. He must have spent about 4 to 5 hours but he was insistent in getting it fixed. He was courteous and very caring. He made sure that I was not going to spent another night with no heat. They responded fast and stayed until it got fixed. That is more than I can so for some companies that do not seem to care. Every time I have called them for service they are always very courteous and helpful.
I’ve been a customer for years and have been so impressed with GoGreen. The front office is super responsive and the techs have always been really professional. Today, Alex came out to install surge protectors on our system and he was exactly on time and super informative. Thank you!
Eddie was my maintenance technician today. A few months back, I had talked to him on the phone because my heat pump wasn’t working and I had a fairly new system. He was on call that weekend and over the phone helped me bypass the issue so I could have heat. Today he remembered the issue and took the time to figure out and fix the problem during the maintenance call. He saved me a few hundred $ and I’m very thankful. My favorite things about Eddie are he is genuine, a focused worker and when the time came to chit chat he was a nice person. A+. I also appreciate the office giving me calls to remind about scheduling service. Very pleased
Charie Valois
2 months ago
Unclogged my kit hen sink. We highly recommend!
I have used Go Green Heating & Cooling several times for AC repair issues. They are very responsive and professional and have sent out someone on the day of every time. I have had a great experience working with Brent and a recent time, my fan motor went out and the technician, Aaron, was very helpful in addressing the issue and picking up the parts to replace it. Alex and Eddy were also very responsive and quick to diagnose a recent problem with my HVAC system. They were professional and thorough. I will definitely continue to use them.
Our home ac went out on Sunday (yesterday) so this morning (Monday) I looked on-line and saw this company Go Green Heating & Cooling and decided to give them a call. The company said they would have a tech come out today! Jaime Castaneda came over to our house on time and ready to go to work! He was very knowledgeable and courteous and kept my husband informed about everything going on. He informed us we would have our a.c. up and running in a few hours! He did just what he told us! Very friendly and courteous!! I would highly recommend Jaime for a tech! We were extremely pleased and will DEFINITELY call Go Green again for our future ac/heating needs!?
Michael Zeyda
2 months ago
Frank always does a great job maintaining our AC.
Laura Jonovic
6 years ago
I had an absolutely great experience with Go Green. My AC froze up and someone called me back right away to schedule a repair call. They got the unit running, but in the end, I ended up deciding to buy a new unit (old one was 18 years old). The owner worked with me on finance options and patiently described the differences between various SEER ratings, etc... The installation went good. All of the employees were very friendly, knowledgeable and professional. Clean up was immaculate. I'm very glad I chose to go with them!
A/C was not cooling all of a sudden. We were so happy to be able to get Go Green to come out quickly! Our technician Alex was prompt and arrived within the timeframe promised. Alex was very professional, knowledgeable, and polite. He was able to identify the problem right away, and had our A/C running cold in no time. The costs were reasonable and we were very happy with the service we received. Thank you Alex and Go Green, we highly recommend them for your HVAC needs!LB
Herbie Kay Lundquist
a month ago
Plumbing check throughout home
Scott was very informative and professional.,,
Plumbing inspection. Ricky is very experienced and thorough.
We hired Go Green to replace the air ducts on our 50-year-old home and add insulation to the attic. We got quotes from 3 different companies, and theirs was NOT the cheapest, but we were struck by Brandon's professionalism and felt confident they would get the job done RIGHT.They also handled the claims process with The City of Austin in order for us to get a rebate from the city for the energy efficient improvements we were doing. This saved us around $1,500.The men who came into our home to do the work were friendly and we felt safe leaving them there to do the work while we went elsewhere. They didn't do a perfect job, but they came back to correct the (minor) errors that were made.Finally, after all of the work was done, The City of Austin refused to give us our rebate until an upgrade was made to THE WATER HEATER CLOSET. This had nothing to do with the work we were having done, but COA is a bully like that. Go Green really impressed us by doing these updates FOR FREE in order for us to be able to qualify for the rebate we were due without an added expense. THIS speaks volumes about their integrity. Go Green did those updates the same day the city inspector told us the work was required, and our rebate was approved that day!Last thing...it has now been 2 weeks since the work was done, and there is a drastic difference in the comfort level in our home! We've already had 90+ degree days here in Austin, and our home easily stayed at 72 degrees! Prior to this work being done, our A/C was constantly running on hot days and still couldn't cool below 80 degrees at the hottest days.THANK YOU, GO GREEN!
Danyale Bryant
3 years ago
I called Go Green because I needed routine maintenance on my AC unit. The whole experience from start to finish was great!I submitted an inquiry online late one night and received a call early the next morning. The gentleman who scheduled my appointment for two days later was very pleasant. Today during my appointment, my technician, KC Knopp arrived in the window of time I was given. Mr. Knopp was very honest, professional, and explained everything he was doin in detail. He also demonstrated excellent customer service. I received a confirmation text after setting up my appointment and a reminder text the day before my appointment. The day of my appointment, I received a friendly text with details about my technician, along with his photo. This really impressed me, and I think it’s a great touch offered to customers so they know who to expect and can feel safe knowing they’re letting the right person into their home. At the end of the maintenance, Mr. Knopp went over my AC maintenance report, and sent me a copy to my email.Lastly, I really appreciate that Go Green and it’s employees are doing their part in maintaining social distancing, equipped with masks, gloves and shoe booties during this pandemic.All around, this is a superb company, and I’m always happy to do business with a local company. I’ll definitely call on this company in the future and highly recommend them.
Maya DelCanto-Ellington
3 years ago
Brent, owner of Go Green, called me back within five minutes, even though it was after hours. He was very informative and polite. I told him I had been dealing with another company for a week with no progress. Brent had someone out the next morning and got everything working same day. The guy who came out was Nick, and he also was smart and polite and efficient. Great service.
Very impressed! The technician knew his stuff. He troubleshooted the whole thing like a pro, talking us through each bit of it so we understood it too, and had it figured out and fixed all within an hour. And then he did his due diligence to make sure everything else was in order and it was actually repaired. No up-selling or trying to get us to buy parts or expensive treatments we don’t really need. Made some suggestion for future but not in a pressure-you kind of way, more of a “I’m an expert and this is what I recommend” kind of way. Based on this experience I will definitely be going back to them for anything else I need and plan to get the maintenance plan as well.
Gabriel Solís
5 years ago
UPDATE: I called Go Green again after my heating unit started giving me trouble. I requested Eddie because he had done such a good job on a previous job. Eddie and his brother, Alex, came out and diagnosed the problem with my heating unit. They did a temporary fix so that we could use the heater and then came back a few days later to finish the job. As before, Eddie and Alex were both professional, friendly, and were happy to answer all of my questions about their repairs.Go Green will be my first choice for any cooling or heating problems that arise in the future.----------My A/C was blowing warm air making the house very stuffy and uncomfortable. I called Go Green A/C and Heat because they had excellent reviews on Yelp and Google. They sent their tech Eddie out within one hour and Eddie quickly diagnosed the problem (backed up drain line) and recommended different ways I could address the problem myself. He also topped off the refrigerant in my A/C unit to improve its performance. Eddie was friendly, informative, and professional. Go Green will now be my go-to place for any A/C or heat related problems. I highly recommend them!
Lauren Hennecke
3 years ago
They we're able to make a prompt appointment to assess why my house was so hot. Come to find out it was a pretty costly issue. They took the time to explain the issues and provide pictures as proof. A quote was provided quickly. We got a quote from another company that was only 100 dollars cheaper. We decided to go with Go Heating and Cooling because the cost included new nest thermostat and the reviews online were stellar. The reviews were not wrong, we had excellent service and now have an AC that works properly.
After receiving a ridiculously high quote from the HVAC company sent out by our home warranty, my husband wanted a second opinion. Our technician Mike was thorough and honest about what needed repair. Not only was the diagnosis much simpler, so was the price.Mike got the repair done quickly and was very professional. We’ll definitely be calling Go Green again.
Nathan Dickerson
2 years ago
Great people, appreciate the attentiveness from Brandon. The follow up from this company is the key thing to customer service, they made sure we were taken care and very punctual when it comes to appointments. Thank you guys for your service and hard work, on making our home cool and comfortable.
steve harycki
2 years ago
This is the second total system replacement by this company the equipment is top notch and the installers were excellent they left my attic and my house clean each day they were always happy to explain what they were doing and answer any questions. No corners were cut and I will use them again with zero hesitation! Thank You for another job well done.
Friendly, professional, reliable, and reasonable price. I had a great experience upgrading my attic insulation. We had good communication, they did the job in a timely manner, and they didn't pressure me to add on more than I needed. Quick and easy.
My HVAC system was no longer blowing cold air and Go Green was able to send someone out within a few hours after I called. Scheduling was quick and easy.Eddie came to check out my HVAC system and quickly diagnosed and fixed the issue, which was a faulty capacitor. He then performed a check over the whole system to make sure everything was in good working condition. He was nice enough to educate me along the way, as well as provide some maintenance tips that I can do myself to prevent issues in the future.Overall great experience.
Gregg Willman
3 years ago
If I could give them 10 stars, I would. They were a complete pleasure to work with. The person on the phone was cheerful, efficient and polite. The technician arrived early, after letting me know he would do so, and had us back up and running in about an hour. I don't know what more you could ask for. Thank you Go Green. You are my go to HVAC company.
Great efficient work! Will be our first choice for our plumbing needs!
Huge shout out to Alex for his help. I told him this was our first time getting HVAC maintenance as homeowners, and he was sure to explain everything to me in a way I could easily understand. Super professional, highly recommended.
I am extremely impressed with the level of care and attention I was provided by Eddie, one of Go Green's technicians. We are right in the middle of the Texas Shelter-in-Place ordinance, so I asked Go Green if I could speak with the technician over the phone to troubleshoot the issue before he made a visit. They connected me with Eddie, who took the time to immediately pull over and FaceTime with me. Eddie was awesome at walking me through the troubleshooting steps in a clear, understandable way. He was able to resolve my issue, but more importantly I could tell he genuinely cared about helping me as opposed to seeing my call as a nuisance. Thank you Eddie!!!
Warning! These so-called five star reviews aren't real. Read them and you'll see it. They are script. Customers don't write reviews like this. Every one of the five star reviews is a scripted ad for Go Green. If their first interaction with you is a lie, how do you think the rest of your experience will be?
Christina Atchisonnfmm x x. m. peoelvp lvleofofi
5 years ago
Alex was the Tech that came out he was great very friendly and knowledgeable. He called to let us know he was 20-25 minutes out and on his way. He went straight where he thought the problem was and he was correct. Our AC is working now. Thank u Go Green and Alex.
Robert Hurley
3 years ago
Brandon from GoGreen met me by appointment for an HVAC duct inspection. He was punctual (his office having confirmed his arrival time beforehand), calm, competent, and courteous. He is a terrific representative for Go Green. I was very pleased with the good service all around by the company.
I’ve owned 3 homes in my life and had HVAC preventive maintenance done at each. The service I received from Go Green Heating and Cooling and from Technician Eddie Montalvo was by far the best I’ve ever received. Eddie was very professional, extremely knowledgeable and takes great pride in doing a good job educating his customers. I would highly recommend Go Green Heating and Cooling and of all the Technicians are like Eddie this company will always get a 5 star rating!!!Satisfied customer R. Hawkins
Vahid Behzadi
3 years ago
Boy, oh boy, Go Green came through for us in a big way! It was a cold, cold night in town the weekend before Christmas and late in the evening. They came in within 2 hours of the first call and fixed the heating issues within 30 minutes. The tech, Eddie, was terrific! He communicated everything all along the way. He even helped us submit the claim to home warranty after the fact. I couldn't have asked for a better experience that this. I would always recommend Go Green and Eddie.
We were told by another company that the evaporator coil was going out on our system which is only 5 years old. We wanted a 2nd opinion, so we called Go Green. Eddie confirmed it was in fact the evaporator coil, but the other company had not opened the area where the part was located to actually look at it. They were only guessing. Go Green's price for the repair was also lower so we had them do the work. We would like to thank Eddie for coming out. He did a great job of educating us on how the AC actually works, and made a few suggestions on how to resolve some other issues we have (some rooms not cooling as well as others, etc.) When Eddie came out today with Manny, they did a great job, and actually discovered another leak at the outside unit. We were very pleased overall and will be using them again!
Christopher Ramirez
3 years ago
The Go Green team serviced our AC thoroughly and provided some great advice regarding how to maintain the system between check-ups. They also evaluated our home's doors/windows to check for any air leakage. Overall, very helpful and would highly recommend.
Nick was very professional and did a great job
Cathy at Parkside
4 years ago
Go Green heating and cooling set a repair man, Michael to my house and he did an excellent job. He was very knowledgeable, he shared the problem and the solution and the cost upfront as he went along. He was very courteous, careful and neat in his work. I Highly recommend them!!
Incredibly happy with the service here. My A/C stopped working all of a sudden last week and the entire system froze up. I called-in and Alex showed up within a few hours. I was happy that they were able to make it the same-day and were on-time with estimated arrival. Turned out my control board went out on my 21 year old Lennox system. It was too late in the day to get the necessary part so Alex was up the first thing the next morning to pick-up the control board needed for repair and was back out early that afternoon. I had A/C again! Alex set proper expectations given that my system was original to my 20 year old house. I’ll be calling them when it’s time to replace. It’s wishful thinking but I hope it’s a long time from now. Thanks Alex!
Chris O (AllSports Timing)
5 years ago
Aaron was outstanding. I've had many experiences with several A/C companies in Austin. Frankly, most of the companies are not reputable and look primarily to empty what they can from your wallet. Aaron from Go Green is the exact opposite. Based on my amateur knowledge of A/C systems, he guided me through troubleshooting steps over the phone without even taking my credit card number. Only after is was clear that professional services were required did we make an appointment. When he did perform the visit, he was thoroughly professional with my tenants and resolved the issue quickly. When I have my next A/C issue, there's no question to whom will be my first call. Simply, it was outstanding work.
Go Green installed new conditioners very promptly. The technicians were careful with the floors and walls and cleaned up after themselves very efficiently. We reviewed several companies and Go Green had the best reviews. Their price was very competitive and we opted for a long term servicing contract too
KC came to do the Spring maintenance check this week. Great work, system working better than new, his persistence in essentially reworking the system so the 2 stage compressor worked paid off. Our previous maintenance company for 5 years installed the system for the builder and apparently never wired the 2 stage system properly; hence, we had a new Trane system working at 70% capacity. We complained to the prior maintainer about areas of the house not cooling well in 100 degree heat but he said it was normal temperature differential for all systems. Luckily our previous HVAC company, based in Leander, decided it was too far to drive to Dripping Springs and they referred me to Go Green. Couldn't be happier that we now have a system that works better than ever in the recent Austin 95 degree weather. Highly recommend KC and Go Green. And if you are buying a new house don't recommend you trust the builder's installer to do your maintenance....conflict of interest was evident in our experience.Follow-up: Manny completed the overhaul of our system by installing a new coil and expansion valve. He did a great job, was very polite and personable, took care with explaining what he did, clean up, and was considerate wearing his Go Green Covid mask. Very pleased.Just finished fall tune up and air conditioner capacitor replacement. Re sealed ductwork to help cool Master Bedroom. Still 5 star service. Quick reaction, good quality, and easy to deal with.
Marieke Koopman
5 years ago
I have used Go Green for some years now for my regular check ups for 5 units in two different locations. They have done repair work on a lot of the units and installed a new one last year. Everything went smoothly. I have mostly worked with Eddie . He has always done a good job and explains everything that needs or is recomendable to be done very well . He is very easy to work with, on time and courteous .
Kathy Carpenter
4 years ago
Great experience with Go Green! Eddie Montalvo is awesome! My old system has been on the brink for some time & Eddie always takes the time to thoroughly explain everything to me. Now it's on its last leg & Eddie got it working until he could scheduled a new install - in 2 days!
Gloria Gonzalez
3 years ago
I was totally lost, I had no idea about where to start to buy a new HV/AC unit. I had to replace a very old one that was about to die so I did a search on Google, I looked for local, Austin based, environmentally friendly companies and I decided to contact Go Green. The person who answered the phone when I called the first time was super kind and professional. He told me that Brandon was one of their representatives and that he would meet with me at home; Brandon was very professional and kind, as well, and answered all of my questions. Brandon also talked about the more comprehensive dimension of AC: insulation, which my house needed really bad and I was totally clueless about. After patiently exploring different options and answering all of my questions, he helped me make the best decision and put together a package for me. The new AC unit has been running for a few days and I am in heaven. By the way: before I established contact with Go Green , I actually consulted with another big AC company here in Austin (no names) and it was like night and day, so I decided to hire Go Green. With no doubt, Go Green became the answer to my prayers and I am grateful.
Scott was super friendly and easy to work with.
Jonathan Shultz, D.C.
4 years ago
These guys are the best, hands down. We had to replace our HVAC system last year, and they helped us make good decisions and got us into some great technology to help keep our air quality high. Then we had a problem with out new unit, and the owner came out and admitted that a mistake was made and rectified it immediately at their expense. Then months later we noticed that our air wasn't as cool, called and he came right back out on a Sunday. He diagnosed a leak, refilled our coolant at no charge, and scheduled our annual maintenance early so he could come back and fix the leak permanently.Look, things happen. The process wasn't perfect, but because of his impeccable customer service and dedication to getting it right for us I have no problems with it. He has gone above and beyond our expectations, and we are extremely happy to have made the choice to use his business. Highly recommended, would do it again in a heartbeat.
From the first appointment with Eddie, down to the last day with the installation crew of Jaime and Zach, my experience was 100% professionalism. They were friendly, helpful, and explained the process each step of the way. I couldn't be happier!
Called because my fairly new AC unit wasn't cooling. A Go Green technician was at my house within 2 hours. It turned out to be just a breaker affected by the storms a few nights ago. The system was fixed and cooling within 10 minutes and there was no charge! Absolutely first rate service!
Wonderful experience working with Brandon. He answered all of our questions and was very responsive. Highly recommend them for new HVAC system, attic insulation, and new ductwork. Grateful that they recycle most of our old unit and materials too rather than it ending up in a landfill (compared to other companies when I asked them about this). We received quotes from other companies and GoGreen gave us a detailed quote and the peace of mind that we were looking for. Their team did a great job!
Bashar Snober
8 months ago
Anthony did a great job and was very patient. He showed up same day and took care of the issue and I appreciate that.
Connie McKown
4 months ago
Bathroom faucet was repaired by Thomas and did a great job.
Jimmy Schatte
2 years ago
I have used lots of HVAC service companies over the years (mostly with poor results), but KC Knopp with Go Green was the first technician that got it right the first time. KC was able to explain my issues and make it easy to understand what needed to be done. I did NOT feel like he was just trying to sell me something. He was very professional and did what he said he was going to do. Will definitely use this company again and I will request KC comes back out!
Samantha Campbell
a year ago
Alex was amazing. Very polite and professional. Arrived quicker than anticipated, diagnosed the issue and fixed it quickly. Will definitely be using their services again in the future!
I had very good experience with my A/C issue, especially considering the high Austin heat and amount of work needed. They were very responsive, clearly understood the issue, communicated it clearly, then proceeded to fix it in timely manner. They had the equipment/tools and Eddie had the know-how. No funny business. They are top of my list now for HVAC related services.
Oleksii Kolesnyk
2 years ago
I've replaced my HVAC ducts with this company and I was happy how the work was done and that's why I recommended them to all of my friends.But the last work they did made me unhappy! I asked them to install ducts for my exhaust fans and kitchen hood and to not make it very bad I really really appreciate that they helped me on a short notice. It was my bad that I asked them to do this job as soon as possible.Professionalism.First of all guys just broke recessed light and when I told them about it they just replied sorry.The other thing is that they were connecting my kitchen exhaust and I wasn't happy that someone comes to my house with dirty boots, but I ignored this because I'm fine to vacuum and mop it later, what I couldn't ignore is that he stepped with those dirty shoes on my kitchen countertop. That's not cool at all! You could ask me and I would cover it at least with some sheets!Quality.Isn't it in your best interest to make the work you do with highest possible quality ?!Other company started to connect my kitchen exhaust and didn't really understood how and what should be done and that's why I called Go Green. I thought that they will remove the part that was installed by them or at least review it and make it better.So what wast wrong:1. When kitchen exhaust is turned on a lot of air is leaking right after the fan, because the square to round transition wasn't even screwed into place2. I assumed as least a small amount of tape should be placed to cover big holes, but nothing was done. And exhaust leaked heavily.3. The prev company did a hole in ceiling and glued to drywall from 2 sides the thing called Take Off Start Collar and Gasket which means that in between is a not treated or sealed at least drywall. This means that wet and smelly air from kitchen will be absorbed by the drywall opening and potentially will be covered with mold and will be ruined.Sorry guys, I really think you are a great company and I do really think that you could do better.Thanks.
Go Green recently replaced our 20 year old system. We had been seriously exploring replacement alternatives almost two years, since one of our three compressors started failing. We got bids from 4 companies and seriously considered another company for the job due to their dependable responsiveness to our past repair needs and price. Everything I read during my research indicated that the selection of the system designer/installer was a very important decision when shopping for a new HVAC system - not just the manufacturer of the equipment. We were very impressed with the thoroughness of Go Green's evaluation of our present system and their suggestions for some very cost effective design changes that addressed several of our concerns with our present system. We selected Go Green and have been very pleased with the installation and performance of our new HVAC system. Thanks to Aaron, Eddie and Alex who answered our many questions, patiently explained the system design and equipment alternatives, and provided a smooth installation experience.
Mr. KC is the best technician! We truly felt that he took the time and attention to properly service our HVAC. During this COVID situation, he was extremely mindful about our safety and health even if it meant he stood outside in the heat. Do everything you have to do to keep him Go Green because I'm going to request him every time!!
We love our new HVAC! Aaron is extremely professional, courteous, honest and informative. A great experience from beginning to end—from inspecting our old unit, to helping us chose the right unit for us and our space, without being “salesy” or “pushy”. Installation couldn’t have been better. They were on time and went the extra mile to ensure everything was working perfectly. It was a wonderful experience. I highly recommend using them. Go Green--great work, quality staff, excellent product, and service with a smile. You can’t go wrong!
Gordon Gallet
5 years ago
Alex came out today to clear a drain on my AC Unit and to check my unit inside and out. Alex was very friendly and professional and cleared my drain quickly. Thank you Go Green for providing great service and I look forward to the lasting relationship with the maintenance plan offered.
jamey sebastinelli
3 years ago
After getting an estimate for $3,200 and being told he was too scared to clean the evaporator coil , I had go green out. They showed up on time which the other company failed to do , actually opened up my system to look , and told me they could clean it for $935. My mind was blown at the customer service and quality of work , he was here and done within 2 hours. The other company called me back telling me it was a huge job and I really should just let them replace the whole unit. I laughed at them and told them no thank you. Go green has a customer for life and I have my ac back in the hot Texas summer. Thank you
Tiffany Arzola
3 years ago
We had a few hiccups during our installation, but the company quickly addressed and corrected the issues, something most company’s would not due. Other than that, services was outstanding and staff was very responsive, reliable and thorough. This is a very trustworthy company for your home.
Gretchen Owensby
6 years ago
We just discovered Go Green as our previous maintenance company moved to San Antonio and no longer serve the Austin area. We couldn't be happier. Prices are very reasonable, services are great, and Aaron R who came on site to do the initial service check and then work was efficient, professional, and did a quality job!! I highly recommend Go Green!
Kelsey Robinson
3 years ago
These guys were terrific. They showed up on time, were so courteous and did a fantastic job installing our new AC unit. The job took a little longer than they initially thought because of some of the peculiarities of our home, but they withstood the heat and the hiccups like pros. We couldn't be happier with their work and service. Highly recommend.
SignsExpressTexas
6 years ago
Can't say enough good things about the Go Green Crew. From start to finish they give great customer service and are very helpful in explaining the situation. Super honest people here and very reasonably priced. Extra thanks to Patrick for going out of his way and working late Friday to get our AC running again!
I moved to Texas 4 years ago and have always called Go Green for maintenance or repairs for my AC. Friendly, professional, trustworthy and knowledgeable. Just recently my AC went out in triple digit heat. Go Green came the same day to diagnose the problem, give me several options, and I had new HVAC within 36 hours. The installers were efficient, working in horrendous heat, always friendly And maintaining their professionalism under trying circumstances. Go Green is my go to!
The customer service its amazing, they were super nice, and they made me feel comfortable during the whole process. This kinds of services always make me nervous because I'm clueless on the subject, but they explained and seemed very open and honest all the time.They were also quick to respond, go to my house, called before arriving (extra points), and to work. Will definitely use them again!
Dennis Cabase
2 years ago
Not even 3 months after we purchased and installed a new system, the entire system stopped working in the middle of TEXAS SUMMER. We knew what the problem was so we called for some help and they charged us a ridiculous amount just to tell us what we already knew! They didn't even fix it! No consideration for the new system or for covid-19 hardships. I'm so disappointed. I do not recommend this company.
Robert was on time and thorough in checking everything out. He even took pictures to validate everything. Thanks!
They came out in a very timely manner. Aaron was very professional and laid out the options without being pushy or trying to upswell.I got Radiant Barrier installed as well as a brand new AC System. Crew that installed was very friendly and professional. Highly recommend.
Wilma Gonzalez
3 years ago
Had yet another great experience with Go Green Heating & Cooling. Called when I noticed a leak coming from my A/C. Technician Chris had just finished his shift in my area and accepted the job. Within 15 min, he arrived with a smile and fixed the leak in no time. As with all the employees at Go Green, found Chris to be very knowledgeable and so courteous. Thank you!
William Stewart
3 years ago
The tech, Manny, called and was able to arrive earlier than planned. He quickly found the problem (a bad capacitor) and resolved it promptly. He was professional and efficient. He was thorough and cleaned the unit before he put it back together. We have used Go Green before and we will use them again.
Alex was great! He was very knowledgeable about air conditioners and was patient enough to answer all my questions while we troubleshooted my AC system. I will definitely use them in the future.
Ceiling trim damaged during installation, awaiting promised repair.
Phillip Fouts
3 years ago
I had a AC that was not cooling on a Sunday. Chris, the technician, called me within 10 minutes and was at the house within 2 hours. He diagnosed the problem and was able to repair the AC within less than an hour. Great service. Will definitely use them again.
Great experience (if having your AC go out on a 100 degree day can be great)!I called Go Green first thing in the morning, they had a technician out the same morning, and were able to identify and fix the problem in less than half an hour. The technician, Aaron, was great too. He explained things clearly and personably. I will definitely call them again if I have any more problems.
I was incredibly grateful to Go Green and KC, my Technician for providing a prompt diagnosis and on-the-spot remediation suggestions. KC made sure to walk through my options with me to ensure I felt comfortable before discussing rates and next steps. Within an hour I had answers and conditioned air after weeks of humid misery - Thank you Go Green! Highly recommend!
Office staff very organized, representing excellent training. Workman on time, seriously appreciate this; he also had excellent people skills, was on time, informative and helpful. Pleasure to have in our home.
Adam Crankshaw
3 years ago
Super professional visit and sales presentation. Very detailed about installation specifics, pricing and what I would be getting. I did not purchase from GO Green because price was over what I had been previously quoted, however other than price I think I would have been happy with their work. I may still use them for routine maintenance.
They are always nice, professional, and communicative.
Jay Kowalczyk
3 years ago
Fanastic service!Our new AC system was giving out some kind of funky smell and another AC contractor messed it up by suggesting us to pour some bleach and water in upend PVC which is for HVAC drain. And it has nothing with the funky smell. Oh boy. Few months later, we called another AC service, Go Green— their customer service is quick and straightforward.The technician, KC Knopp, arrived one/two days later as expected.He’s very friendly and being transparent with my questions. After opening up HVAC, we were able to point the source which is the evaporator coil. So he was being honest by offering two solutions; spray or remove it and give it a deep clean. The difference is like $600! So we took cheaper solution. He agreed and went ahead.After a couple of hours, no more funky smell!Will recommend this service! ⭐️⭐️⭐️
My technician Bill came and diagnosed my AC problem. He ended up changing the capacitor and recharged refrigerant. I asked him about the capacitor and said that he didn't have the same one I had but he has a better one but costs $100+ more.Later I found out that the capacitor only costs $65 online, I felt like I am being cheated. Then realized that AC is a closed system so if I have a leak then I would need a refrigerant but my AC was up and running for 12 years and this is the first time it was serviced so I doubt I only lost a lbs of R410A refrigerant. I understand you have a business but please don't make us customers like stupid because eventually we will figure it out.So I believe I got cheated. Just be honest, we understand you have a business to run.
Sean Schubert
a month ago
Mickey was great - quick diagnosis and fix.
Bill was fantastic! He was very knowledgeable and explained exactly what needed to be done to our AC system. We will definitely be using Go Green again.
Where do I start?? I moved to Austin in May of 2017. Things with my 2007-built home were fine until the heat REALLY hit in late July, when our AC started going out periodically. We called several places on Friday night (after hours) and none were able to make it out to help. Go Green, however, sent someone out at 8pm which was a LIFESAVER since we had a 7 month old at the time. This similar situation happened 3 more times until we finally decided its time to get an entire new system.As much as I loved our experience with GoGreen for the repairs, I wasn’t going to NOT search for the best deal. I had 3 other HVAC companies out to quote, and GoGreen was the most competitively priced!! We’ve had our brand new HVAC system for about 8 months now and couldn’t be happier. Literally zero bad experiences with these guys!!
My AC went out overnight and there was supposed to be a high heat advisory later in the day. In a panic, I called Go Green and they quickly triaged my call, contacted me for more information, and then sent over a wonderful technician, Bill, who arrived promptly, and diagnosed and resolved the problem immediately, clearly explaining all of my options. I had cold air again in no time and am so grateful. Thank you, Bill and Go Green!
Carol Dunagan
3 months ago
Mark was great as usual!!
Gave great advice over the phone!
Yari “Yadi” Reed
5 years ago
I just had a 5 star experience with Go Green after finding their company on YELP. Same-day response (within 4 hours of the initial phone call), quick diagnosis, low cost, super personable & knowledgable tech who offered up so much helpful information & future ways to improve our system. After waking up at 3am with no cool air in June (nightmare), this company saved the day and we felt so relieved after their visit. I won't be using anyone else for my future AC/Heating issues!
Had a 14 year old system replaced on the second floor of my house. Brent talked me through my options to make an informed decision. The crew showed up on time the day of the scheduled installation. Soon afterward Brent arrived and made sure the job details were fully understood by his people. The technicians were professional and courteous. They did a great job cleaning up after the work was done and making sure I was satisfied with the project. Good job GoGreen!
Jean MacInnis
5 years ago
Go Green is my go to AC company. Alex was awesome. He called me first thing this morning to tell me he would be my technician today. He gave me an approximate time, since he was driving across the city during rush hour. He arrived 15 minutes sooner than he thought. His introduction was professional & friendly....and enthusiastic about finding the problem with my AC. He checked my thermostat, my furnace, and the outside unit. He determined within 5 minutes my problem, fixed it and started cooling my house down. Great service.....Great peopleJean
Sarah Schieffer Riehl
4 years ago
TL;DR They are technically excellent with a strong focus on service & can always come out promptly.I've been using this company for a few years. I came to them because at the time no one else would work with my connected thermostat. Every time they come out I learn something new about HVACs in general & my setup in particular (even on Sundays). Last time they replaced a major part in my 15 year old unit, they told me that the next part to go would be $$$$ & that type of freon is now illegal to replace. They did not attempt to sell me a new unit on the spot, but estimated a timeline to failure & offered to have their estimator come out bid on a new system.Their sales tactics are consistently low pressure and high attention to my needs. I ended up buying through them. The install process was smooth & easy, and I'm quite pleased with the new unit.
Great experience having Eddie Montalvo out to check on my system. Gave great advice and taught me a few things about HVAC systems I didn’t know. Always professional and considerate, I highly recommend this great company with great employees.
My wife came home to find the AC running flat out, and the temp was 10 degrees above the thermostat. We called Go Green. Nick came out right away and had us cooling down fast! I was impressed with the service, the speed, and the price - even after 5:00!
George Simpson
6 years ago
We have used Go Green Heating and Cooling, for repairs for the past few years. They have sent Aaron to us in a timely manner. He is highly skilled, honest, prompt and pleasant to work with. We will continue using Go Green without reservations and highly recommend this company. Thanks !
I've been using go green now for several years at a few different properties. They are prompt and professional, keeping the homeowners best interests in mind each visit. I have had Go Green employees consistently go above and beyond when completing work and would recommend them to anyone!
Betsy Wheatley
4 years ago
Such a professional process...from estimate through installation. The payment options were amazing. Brandon is terrific ...explained everything from beginning to end. The technicians, knowledgeable, fast and thorough. Highly recommend Go Green!
Great service! Very attentive and thorough technician, Bill.
Stephanie Ohnmacht
a month ago
Professional, courteous and fixed our gas leak quickly.
Our furnace stopped working during the first cold snap here in Austin. Eddie walked us through some potential fixes over the phone, and when those didn't work he was out here first thing the next morning to take a look. He reworked his schedule to make sure he could pick up and install the necessary parts the same day so we could heat the house. We are so appreciative for his helpful attitude and expertise!
gloria lenoir
4 years ago
GoGreen was terrific about sending us images of their company representative so we would recognize them when they came. Brandon Acosta provided us detailed information and answered our many questions. Yusuan Llauger and Daniel Perez did an excellent job installing the new HVAC system and left the site very clean.I recommend this business. They are careful and thorough.
We had a great experience! They were very responsive and professional. From diagnosis to replacement of our evaporator coil was less than a week. Will do business again
Lori Cerdenola
4 years ago
We woke up on a Friday morning to no heat on one of the coldest weekends to date. We contacted Go Green and they were out the same day to run diagnostics. It was determined to be a circuit board which they did not have in stock. With it being late on a Friday, all the distributors that they use were closed for the day. The technician was able to find one at another vendor but they weren’t open until Saturday morning. He drove to South Austin then all the way to Round Rock on a Saturday morning to fix our furnace so we wouldn’t have to sit in the cold all weekend! The entire company is to be commended for their prompt response to our need, their courtesy & professionalism and reasonable pricing! Thanks, Mike, for taking such good care of us & being polite & professional in our home!
They break their backs to get you up and running. I've been with them for five years. Very friendly, very professional, and candid. I'll stay with Go Green as long as I am in Austin and don't die from Covid-19.
Bryan “Broccoli” Graham
6 years ago
Aaron and Rory came by to install 2 Ecobee3 thermostats and perform a health check on my systems. They were efficient and friendly. They got everything setup and explained their operation. They have me good and useful information about my systems. Cannot recommend them highly enough.
GoGreen took care of replacing my entire HVAC system with an awesome American Standard variable speed that also has an AccuClean filter for allergies and I am so impressed with these guys. First of all I have to tell you that I contacted over 7 different companies when our AC went out at 10 pm on a Friday night. GoGreen is the ONLY COMPANY that said they would be at my house around 12 noon the next day to fix the system. They came they fixed and then on Monday Eddie came over to our house at 8 pm to discuss a brand new system.These guys are great!! Had a brand new system the very next Monday!!Thank you guys!!
Errol Schweizer
5 years ago
We called on a Saturday morning after a night of no AC. Two techs from other companies have failed to fix the problem over the past month. Eddie came out within 2 hours, found the leak that the other techs missed, and repaired it. He explained everything to us and was very kind and courteous. He wore shoe covers and left no mess. So grateful!
Our A/C system has had issues for the last 3 years. We've hired several HVAC companies to help us solve the issues and we've always been disappointed with the results.Eddie from Go Green has been, by far, the best we've worked with. He took time to troubleshoot our system throughly and to help us understand why our A/C had frozen over. We'll hire Go Green and ask for Eddie when is time to replace our system next year.
From sales to the installers, Go Green are very professional and accommodated everything I asked of them. They had some very good recommendations and a clever solution on routing the lines. I'm very satisfied with the new systems and how everything looks. Thanks
Richard Hewitt
2 years ago
Eddie Montalvo has done excellent service for me on at least 3occasions. For each of these he was prompt to arrive on time,prepared to work, efficient and finished the work without anywaste of time. He is frank in answering my questions and Itrust him implicitly.
Kathleen Holder
5 years ago
We have been extremely pleased with the work performed as part of our annual AC and heating service contract with GO GREEN. On time, courteous, thorough, and knowledgeable technicians...all in all a great experience. Eddie, the technician who performed our most recent service, was exceptionally good.
Noah and Champion are excellent. Thank you!
Katherine Torrini
2 years ago
I just had a consult with Eddie for a vent problem and he was so honest and forthcoming about what the issue was, what they could do to help --and what might make sense for our plans for the house, that he even mentioned a few options that we could do ourselves. I hugely appreciate his honesty and commitmment to helping us find the right level of work to do, even if it meant we might not do the work with him.
Go Green was great - see ya later big chain companies (I'm lookin' at you Strand Bros). Eddie Montalvo was my service technician - he called me within a half hour of me speaking with the dispatcher and then was at my house a half hour after that, and on a Sunday as well! The fix needed on my non- working AC was so dumb (a power switch had gotten turned off during other service 2 days earlier from Strand) that he didn't even charge me. That's pretty darn refreshing. I'm going green from here on out!
Racine Byers
3 months ago
Fixed a problem we’ve had for 3+ months in 15 minutes. Thanks!!!
Tiffany Arzola
11 months ago
Since Go Green was bought out by Champion AC everything form the quality of the work, the staff etc. has gone down. Do yourself a favor and go elsewhere.
Great company and techs. always satisfied with their service. He was here right on time and did a quick and great job.
Thank you Eddie for all your great work!
This is the best HVAC in town, by far!!!
Vincent Lecca
4 months ago
Plumbing repair with remodeling underway! Exceptional work and workmanship.
Mike & Jessica Cullen
6 years ago
Our AC went out at the perfect time, as temperatures cooled in Central Texas. The quick fix was a $2800 coil and $900 worth of refrigerant that is no longer produced. This shocked and horrified us. Aaron was the perfect representative of ANY company I've ever dealt with while feeling these emotions. When we as a family learned of the multi-year no-interest financing Go Green offers for system overhauls we were sold. The new system is installed and is silent: To the point where when I first saw on my phone that it was on (the app is awesome) I had to run outside to see if my new Trane was running. It was purring! And reducing humidity. Our old system was a Trane, but 23 years old. Won't hesitate a second to call these guys in 23 years.
Genevieve Richardson
5 years ago
Go Green has provided excellent customer service at each visit. Their technician are knowledgeable, they often get out the same day that I call, always professional and fair priced. I highly recommend Go Green. I am very pleased with the service I received.
Tribe Comics and Games
5 years ago
We have had all sorts of trouble for years with the ACs here at the store. After several different people we finally called Go Green. I wish we had used them from the start. They were efficient, courteous, and best of all they were able to find the problem and fix it rather than the years of band aids we had previously had. I wish the scale went above 5 stars that is how good they are.
My AC was intermittently blowing warm air for longer times than it was blowing cold air. I had Go Green come out and they quickly determined that the pressure on the system was too high. It was great that they could show up in less than an hour on a weekend when the temperatures were approaching a hundred degrees.
Lee Ahlbrandt
6 years ago
Robert came to my house and took a look at my vents and duct system as I explained my allergies were especially bad after using my heater for the first time this year. I explained that I was highly allergic to mold and dust mites. He looked in my attic and opened the closet where the air unit is kept. He removed my filter and showed me an area that was pretty dusty and explained how I could access it to get it cleaner. I haven't cleaned that spot since I bought the house new 9 years ago. He said there was not much of a chance for mold growth as all my ducts were properly sealed. He recommended I clean around the filter a little better as well as the spot below the filter and showed me an intake vent that I could easily remove and clean.When I asked him how much I owed for his coming out and looking things over he said I didn't owe anything. I'm a licensed irrigator and I don't even go to inspect a house for free! This company rocks!
Extremely friendly customer service. The technician explained everything thoroughly and they came out and had the AC repaired and back on by 1:00 p.m. after it stuffed working in the night. Highly recommend!
Eddie from Go Green was very prompt, courteous and a knowledgeable AC technician. Eddie showed up with top notch pro gear and got right down to buissness. My system was up and running in less than an hour. I will diffently call on Go Green for any of my AC or heating needs.ThanksJohn
Read the reviews and overall 5 stars, called Go Green and the receptionist was great and friendly. They set up my appointment to come take a look at both my units and I was told that one of them would only need to be replaced due to a MAJOR leak. I was told that I my refrigerant was empty and that I would need a whole new unit because other repairs would be too costly and would only make sense to get a new unit. $6,500-8K is the quote. To the contrary after calling another company they came by on a Saturday to ask how the Go Green technician could determine the unit was out since there was an electrical component that was nonfunctional. After they repaired the $25 part they were able to tell me I had over half refrigerant still in the system and wasn't sure why I was told it was completely empty, OH YEAH the electrical part was replaced for a professional diagnosis. Needless to say, instead of $8K we have been up and running for weeks now for less than $500. Go Green only wants to sell, sell, sell new units rather than assist their clients. So much for taking reviews into consideration, just a sneaky sales tactic. Be cautious unless you have extra $$ to just buy new units vs repair.
My wife called Alex Gotay while I crawled through a sweltering attic to siphon water from the pan below my AC coil. Some debris from a previous repair had blocked the drain line and the float switch had cut off the system to prevent water damage. It was 85 degrees in my house and Alex had 5 emergency service calls to complete before mine.But that didn't stop him from fixing the problem. After I explained the situation, he gave me a solution to try: disconnect the drain line and use a shop vac to clear it. It worked! Thanks again Alex!Update — August 24, 2018Go Green has fixed a water leak that my old HVAC company introduced, and it's a HUGE load off my mind to not worry about this anymore. (I was going to write another review, but my only option seems to be to edit this one.)After my old HVAC company installed a new coil, drops of condensation began blowing from the coil into the ductwork and then dripping into my attic. We didn't discover this issue until the summer, when water began dripping through the ceiling in my son's bedroom!The old company blamed me, saying that I should have had them come out to look at the system before the summer started, and they refused to cover any of my costs to repair the ceiling.I hired Go Green to look at the issue. They didn't fix it on the first attempt, but on their second visit (free of charge), they tried reducing the speed of the blower which has resolved the issue! It's an immense load off my mind to not have to worry about this water leak anymore, and Go Green is definitely my go-to HVAC company. Thank you Go Green!
Kimber Prevette
4 years ago
Jaime was awesome! He was very attentive and through with all of our requests. I felt like no stone was left unturned and he didn’t leave until everything was completed correctly and to our satisfaction. Very appreciative!
Corey McGill
5 months ago
Scott did a great job and was in and out in no time
Sean Schiavolin
5 years ago
My AC went out the night before. I called in the morning and they worked us into their schedule. They diagnosed the problem, followed up on the next client, picked up the parts and got us up and running before the end of the day. Alex was hard working, honest, and diligent.
Brian Henselman
5 years ago
We called after hours on a SUNDAY. I was surprised that someone answered. It was an answering service, but they forwarded our A/C repair request immediately to Go Green.Aaron called us back within a minute and explained their after hours service call fee. For only $55 more than a standard service call, Aaron came out Sunday night around 8 p.m and had us fixed by 9 p.m.A $55 premium was less than a decent hotel room, and made the whole family happy. Thanks!
Absolutely amazing customer service. Our AC wasn't working over the weekend and it was August in Texas, so crazy hot. Eddie came over and went above and beyond. I will absolutely use this company again in the future when it comes to any and all my AC maintenance/repair needs.
Incredible and knowledgeable staff. Helped me quickly diagnose and resolve my issue over the phone. Above and beyond customer service!
Scott was great and very professional!
Pam Marquardt
3 years ago
KC came out to our house and spent time analyzing problems we were having with our a/c. He solved our problems quickly and discussed options for when we replace our unit. No hard sell or pressure and he was knowledgeable, polite, courteous and professional.
Austin Barnes
2 years ago
Showed up within 12 hours of my call (after hours) and Bill did the job right. Tested other aspects of the AC system and provided additional preventative suggestions. Very up front and honest service technicians.
KC is the absolute best and the reason I went with Go Green. He quickly diagnosed the issue and had me up and running within the hour. I picked Go Green over multiple companies and am not disappointed at all.
On short notice, I received a comprehensive quote for a replacement residential heat pump from Eddie M at GoGreen Energy. The office was short-staffed because of the flu too. Eddie addressed all my concerns and had a quote back to me the same day. He knows his stuff.
Noravil Tamayo (mypnaatx)
6 months ago
Noah came in professionally and answered all questions. Happy with the service.
I highly recommend Eddie their Sr. Tech who is professional, responsive to requests and understanding of our needs. This is my second home getting a replacement of system and maintenance contract. Love Go Green!
Trent Steavenson
4 years ago
Ok...you know what sets the best apart from the rest? Here's the big secret...High quality Customer service. Thanks to Nick and his crew...high quality Customer service was paired with skilled professionalism. Way to go...well done...keep up the great work.
Russell DonCarlos
6 months ago
Worked with a man named Cameron. Very professional and quick response. Very pleased.
great service each time. Had different guys come out each year to service and they have all been exceptional. Very thorough and gave a good estimate on replacing ac and duct work in old house.
Go Green was able to come out on a Sunday and within 30 minutes of our call for service. Aaron was very friendly and did an excellent job. We would highly recommend Go Green.
Jeff Cunningham
2 years ago
It's sad I can't give more stars because Go Green (KC and Manny) did truly FANTASTIC WORK! After literally kicking another well known AC company out of my home for doing nothing more then trying to sell me new AC's Go Green stepped in and literally blew me away with how good they were. I really can't say enough good things about this company and how good they are. -Jeff
Go green is the best. I had a problem with my mini split. They came out and took care of it immendiately. I will be using them for all of my heating and cooling needs. Thank you Go Green for your excellent customer service!!
Danilo Sierra
4 years ago
The service and experience was great. They got someone out to me same day and the tech, Alex, was able to identify and repair the issue quickly. Alex provided great feedback on where my system is now and what to look out for.
Great service and very quick response!
Steve Sigman
4 months ago
Scott was great replacing our water heater
Anything HVAC related, you need to go call these guys first!When hiring a contractor to do work, I always look for three main things, in this order.. communication, skill set and price.They exceeded my expectations on all of these and more!The company is super professional from beginning to end!
They gave plenty of prior notice. Came earlier than they said they might be able to, which was great because in this terrible heat, the sooner the AC repair can happen, the better! They were fast and courteous. Professional. And the experience was entirely positive.
Patricia Land
4 years ago
Our experience was certainly very good with the service received for prevented maintenance. Everything was done in a very thorough and professional manner. I certainly will recommend Go Green Heating and Cooling to others. I give a 10(highest) rating.
Andy Kavanagh
3 years ago
Had an A/C Drainage issue which stopped our system form working - leading into the hottest day of the year so far (into the 100's). Called at 8pm, left a message, and our guy KC arrived by 9am. Other companies never even responded to calls! Fixed the problem fast and for a good price. What more can you ask for.
Chris was really great at figuring out what was wrong with 2 different AC’s and knowing what to do, and got us all squared away. He was fast and professional at his work. He was also really nice and respectful. Thanks!!
Both Will and Matt were excellent.
Stephanie Gonzales
2 years ago
After dealing with other HVAC business, I am glad we made the choice to go with Go Green Heating and Cooling. Very nice, professional and knowledgeable. Definitely recommend them!
The arrived early and fixed the issue in less than 30 min. I have used them several times in the past and always great service and response times. They are definitely my go to company for AC needs!
Shelly Whitlow
a month ago
Bill is very friendly and very professional! Thanks Bill ? ?? ??
Lucia Facundo
3 months ago
Bill was very professional and and all my questions.
Long story short, bad install of a capacitor by ABC, minor brown out in our area, AC started blowing warm air. I couldn't have that with 2 adults and 2 little dogs. Nick was thorough, explained everything, and now we are enjoying a nice cool evening! They came out within an HOUR! Switching over!
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