Best Remodel And Additions in Phoenix AZ
Landscaper
Hi.
I'm a customer of yours, Rinn/Knight, and have been pleased with all the work you did on our property at 7453 E Black Rock Rd. The installation took place July 2020. The work that was done matched or exceeded our expectations. The installation crew led by Tommy were polite and respectful, and the plans that Derek prepared have greatly improved the looks and usability of our space. In fact, all interactions with employees were positive. I have, and will continue, to recommend AZ Masterscapes without hesitation. One important reason, beyond the quality of work, was the followup and continued efforts on your part to ensure our satisfaction with the job.
We have had some difficulty with the small lawn area in our back. Some of the sod dried out before installation and did not take. Then the summer grass died in the fall and nothing grew to replace it. As the customer, I expected a lawn to be installed that needed only maintenance and would be nice and green. Alberto and another really nice young man came out and did their best. Eventually Jeremiah came out and spent time explaining why that beautiful lawn was going to take a little while longer to appear. I accepted the explanation, though was disappointed it was not fully explained to me before hand. He graciously offered to come out in the spring and try to make things right.
I called him mid March and we exchanged voice mails. I didn't hear further, so I thought that was it. Imagine my surprise when I was informed Alberto was coming out to see what he could do. Alberto had been out a few times previously, trying to set things right before Jeremiah got involved.
I am very impressed with Alberto and hope you recognize him as a valuable employee. He spent time with me, explaining what steps were needed, what options we had and most importantly labeling and walking me through the irrigation system. He insisted his most important job was ensuring that I was happy with the job that AZ Masterscapes did for me. He was an excellent ambassador for the company, and I encourage you to utilize him as such.
I expect that a solution to my lawn issues will be resolved and hope your business will grow like my grass!! Please feel free to utilize my name and comments as positive reviews for publication.
www.landscaper-phoenix.com
I'm a customer of yours, Rinn/Knight, and have been pleased with all the work you did on our property at 7453 E Black Rock Rd. The installation took place July 2020. The work that was done matched or exceeded our expectations. The installation crew led by Tommy were polite and respectful, and the plans that Derek prepared have greatly improved the looks and usability of our space. In fact, all interactions with employees were positive. I have, and will continue, to recommend AZ Masterscapes without hesitation. One important reason, beyond the quality of work, was the followup and continued efforts on your part to ensure our satisfaction with the job.
We have had some difficulty with the small lawn area in our back. Some of the sod dried out before installation and did not take. Then the summer grass died in the fall and nothing grew to replace it. As the customer, I expected a lawn to be installed that needed only maintenance and would be nice and green. Alberto and another really nice young man came out and did their best. Eventually Jeremiah came out and spent time explaining why that beautiful lawn was going to take a little while longer to appear. I accepted the explanation, though was disappointed it was not fully explained to me before hand. He graciously offered to come out in the spring and try to make things right.
I called him mid March and we exchanged voice mails. I didn't hear further, so I thought that was it. Imagine my surprise when I was informed Alberto was coming out to see what he could do. Alberto had been out a few times previously, trying to set things right before Jeremiah got involved.
I am very impressed with Alberto and hope you recognize him as a valuable employee. He spent time with me, explaining what steps were needed, what options we had and most importantly labeling and walking me through the irrigation system. He insisted his most important job was ensuring that I was happy with the job that AZ Masterscapes did for me. He was an excellent ambassador for the company, and I encourage you to utilize him as such.
I expect that a solution to my lawn issues will be resolved and hope your business will grow like my grass!! Please feel free to utilize my name and comments as positive reviews for publication.
1635 W Park View Ln # 2, Phoenix, AZ 85085
Landscaper