Best Dining Area Remodel in Phoenix AZ
Landscaper
Outdoor Living Concepts upgraded our back yard, and we are very happy with the result. From Design, to execution, to the eventual outcome - all of it was first class and an enjoyable experience.
Speaking of experience, we had a great crew of folks - beginning with our Designer - Fernando. For Fernando, it doesn't come across as just a job, he truly loves what he does. He's genuinely excited for any project - smaller scale to large. Every step of the way was fantastic - and he also came to the Nursery and helped us choose our plants and trees, and he was nearly giddy with excitement about what he was thinking would work for our back yard. Great design and a very special person - that's Fernando.
George was handling the project and he was always helpful, positive, and responsive. Another great person to have. His crew did a great job. George made sure that Fernando's design came to be and that it was quality work. Exactly what you want.
Regarding the process, I'll start with this - be patient when doing a project like this. Outdoor Living Concepts has many projects - each one is important and I suspect they treat each customer that way too. When it's time for your project, you will get the individual attention and focus. Same thing for warranty stuff - it needs to be scheduled, and sometimes it might be a couple of weeks. Be patient - the reward is great.
Yes, we did run into an issue. We found out on a Friday that our very large spa would need to be delivered on the following Monday morning. The crew had not fully prepared the spot where the spa would land in the back yard, and in our front yard, they still had pavers, sand, etc, that would be in the way of the crane. I was frantically calling everyone and even reached the owner Curt. Curt, George, and Fernando all made the effort to get some of those tasks done over the weekend, and they had the crew arrive around 4am-5am on that Monday morning to get the rest done ahead of the spa install. Great teamwork and effort, and I was very appreciative. If not for this issue, I might not have ever spoken to the owner - Curt. I'm glad I did, because I see where the DNA for Outdoor Living Concepts comes from - an owner who really cares and truly wants customers to be happy. Thanks Curt!
One of our trees died and a few plants. No problem at all, no arguing, no questioning, they replaced them under warranty. For our part, we waited until the 3 months was up (as they recommend) and then called and worked out the scheduling for the warranty.
I did get a second quote from another company, which came in slightly higher, so we were happy with the price. Overall, I am extremely happy with the experience, and I would not hesitate to have Outdoor Living Concepts handle my next project. Highly recommended!
www.outsidelivingconcepts.com
Speaking of experience, we had a great crew of folks - beginning with our Designer - Fernando. For Fernando, it doesn't come across as just a job, he truly loves what he does. He's genuinely excited for any project - smaller scale to large. Every step of the way was fantastic - and he also came to the Nursery and helped us choose our plants and trees, and he was nearly giddy with excitement about what he was thinking would work for our back yard. Great design and a very special person - that's Fernando.
George was handling the project and he was always helpful, positive, and responsive. Another great person to have. His crew did a great job. George made sure that Fernando's design came to be and that it was quality work. Exactly what you want.
Regarding the process, I'll start with this - be patient when doing a project like this. Outdoor Living Concepts has many projects - each one is important and I suspect they treat each customer that way too. When it's time for your project, you will get the individual attention and focus. Same thing for warranty stuff - it needs to be scheduled, and sometimes it might be a couple of weeks. Be patient - the reward is great.
Yes, we did run into an issue. We found out on a Friday that our very large spa would need to be delivered on the following Monday morning. The crew had not fully prepared the spot where the spa would land in the back yard, and in our front yard, they still had pavers, sand, etc, that would be in the way of the crane. I was frantically calling everyone and even reached the owner Curt. Curt, George, and Fernando all made the effort to get some of those tasks done over the weekend, and they had the crew arrive around 4am-5am on that Monday morning to get the rest done ahead of the spa install. Great teamwork and effort, and I was very appreciative. If not for this issue, I might not have ever spoken to the owner - Curt. I'm glad I did, because I see where the DNA for Outdoor Living Concepts comes from - an owner who really cares and truly wants customers to be happy. Thanks Curt!
One of our trees died and a few plants. No problem at all, no arguing, no questioning, they replaced them under warranty. For our part, we waited until the 3 months was up (as they recommend) and then called and worked out the scheduling for the warranty.
I did get a second quote from another company, which came in slightly higher, so we were happy with the price. Overall, I am extremely happy with the experience, and I would not hesitate to have Outdoor Living Concepts handle my next project. Highly recommended!
Phoenix, AZ