Best Emergency Locksmith Services in Phoenix AZ

Good service

I needed to get a new key made and I called Yale KeyExpress. I walked in and they were friendly and helpful. They showed me my options and helped me choose the best one for my needs. They also gave me great advice on how to keep my keys safe in case I lost them, which is a big part of having a new key made! I would definitely recommend this company to anyone looking for key making services!

Got locked out - guy got me in my apt in minutes!! Called a few others on a Sunday, no one showed up. Thought this would cost me hundreds but gave me a decent price. Highly recommend!

Great service for a good price

We were given a consultation on t status of all our locks and provided options and timely service. made multiple trips over t course of t week to get all of t work done and even came by on t weekend wn normally isn't working. We feel much more secure in our home as a result. We would absolutely recommend him for his service, knowledge, and years of experience.

I drove out there from Mesa on Saturday, June 15 to take a look at several cars they had listed on TrueCar. There was one person working when I got there. Mike showed me the cars I had tagged on TrueCar. The one I had actually come to see was a Volvo CUV. It was up on a display ramp, and inaccessible. Mike told me he'd driven it and there is something not right about it. Okay... I wound up test driving a 2005 Kia Sportage, (my 2nd choice).

I really liked it, and Mike assured me a couple minor mechanical issues would be fixed by the time I drove it home. No real pressure, just the absolute expectation I'd be buying a car irrespective of the cost. After the test drive, we went back inside to discuss financing. Mike did everything in his power to discourage me from using my current vehicle as a trade-in, which was a little skeevy. Mike suggested I should first try getting a car loan from my Credit Union. We discussed the fact I was between paychecks, and wouldn't have a lot of money until the following Friday (June 21).

Long story short, I wound up putting down a $200 earnest money deposit to hold the car until the 21st. Mike then told me he had a 2003 Mitsubishi Outlander at another location for the same price, and urged me to come take a look at it on Sunday; adding that if I liked it better, he'd apply the $200.00 to it, instead. I agreed to go out there and look at it, assuming I could secure financing at a decent interest rate. Mike assured me he's a wizard and could get me financed if my CU fell through. He also assured me that if the deal didn't work out, he had no problem REFUNDING MY DEPOSIT.

When I got home, I applied for a car loan through my CU. They didn't even bother running my credit score. They just turned me down flat because of my income. So I spent a couple hours on sites like NerdWallet and Lending Tree looking for a car loan, and discovered the very best interest rate I could hope for was somewhere in the 18-30% range, and would leave me making $300-$400/month payments on a $4900 car for five years, or a little less for six years. Nope, no can do. Rather upset, I texted Mike early in the morning on Sunday, June 16 and told him I couldn't buy a car right now, so I would need my deposit refunded.

And I waited. And waited. And texted him again on Tuesday, June 19. He finally responded, telling me he was off work for two days, and would get into the office tomorrow and return it. Okay, well and good. Friday, June 21st rolled around, and I still hadn't been refunded. So I texted him again. And about an hour later, he responded that he'd returned it on his machine, but it takes the bank to get you the money. I already did it. He then added, I takes the bank a couple days cause they like to hold it... I've worked retail, and I know it can take 3-5 business days for a refund to post on a card transaction, so I gave Mike the benefit of the doubt. I waited some more.

Texted him again on 6/27. Asked him where my refund is, as it's now been nearly two weeks since June 16. NOW the story became he's in the process of moving to NY and I need to call the office and speak with David, the owner.

Called and spoke with David on 6/28. David assured me that's not how we treat customer, and Mike doesn't work here any more. David told me if I threw in another $600, he'd give me $700 for my trade in, then his people could finance the remaining $3400 for only $200/mo for 30 months; (for those of you bad at math, that's around a 40% interest rate); but if not he'd happily get permission from Corporate to send me a refund check to my home address. (What Corporate? You're the owner).

Long story short, I left a message on 6/29 that I just want my money back. As of today, (7/7), I still don't have it, and now David won't pick up when I call, or return my calls. (He DID call my number twice today, but left no message, so...)

Next stop: AZ Fraud Squad, BBB, and every site on which David advertises his wares, including his FB page.

Just had keys cut and FOB programmed for my vehicle and Charles was very efficient, reasonable and friendly. Will definitely use him again
-binoy w

They were able to come out to my house, replace my deadbolt and replace my keys in less than an hour, and then they even came back a second time to make sure the new locks worked properly. I have already recommended them to another friend who is looking into getting locks changed at her house too!

My technician Kevin was very professional and efficient. He was in and out in no time. Took less than 15mins to rekey my new home.

Easy to use and fun to watch the keys getting cut. All of the keys worked great. I was a simple and quick way to get new keys made!

This company is not registered under the BBB. Had a issue with their service. Asked to speak to their management - Called 2 x , and never got a response.. Find another service that is legit. This business does not know what customer service means.

It took less than five minutes to replace my old lock with a new one, saving me the time plus my inability to rekey the lock to match the rest. Thanks for getting this done.

Tried another key company before this, their keys didn't work. Your keys worked perfectly and were cheaper. Good job.

They have a really nice service they’re not slow they’ll help u with anything about keys
Nice place nice people
Thanks guys

Beau (Herbert) was awesome and came super quick when I unexpectedly got locked out of my house. He kept working on a very difficult door until he was bl to get it open. So great!

I needed keys made for my new yoga studio ... I called Sitton and they were done within the hour. Great prices! Super fast! I love supporting small business that have a great family behind them. I would 110% recommend Sitton Locksmith and I will go back if I ever need them again. ❤️

Very quick very easy. The process has helped me many times

Very easy and straightforward. Great service