Best Inspection And Treatments in Phoenix AZ

While I've been happy with the timing and quality of past services Tree Pros has provided (including removal of a storm damaged tree and the planting of it's replacement...in addition to trimming, thinning, and pruning of its yard mates) I'm sad to relay that my most recent dealings with this company, and specifically one arborist, has resulted in my seeking another company to provide emergency and repeated tree care service.Normally, one bad experience wouldn't cause me to go elsewhere, as we all have bad days and unforeseen circumstance.I gave the company the benefit of doubt, when it took 2 weeks for them to send someone out to provide me with a quote for damaged branches.When the arborist (NOT MY REGULAR) arrived, we DID talk extensively about expectations...but instead of being provided a written detailed estimate, reflecting our discussion, he said he'd have to send it to me (by the next morning), as he was SO BUSY.I completely understood and agreed.I even waited a week before contacting the company for this quote, which they advised had NOT BEEN COMPLETED nor SUBMITTED...meaning they couldn't just send me a copy, but would have to contact the arborist themselves.When it finally arrived, it was missing information.I made multiple attempts to allow the company to rectify, correct the situation.As I type this review, 6 weeks have passed.Maybe it's all a BIG misunderstanding...but I cannot wait any longer.

Arrived 45 minutes after scheduled time.

The foreman (not sure if this is his title but obviously was the one in charge) did NOT wear a face mask when discussing items with me and did not practice social distancing. I was wearing one and I would expect you as a company to provide a face mask to those employees who will be in direct contact with the customer.

Additionally after waiting one month for the service they arrive with the wrong equipment and could not complete the stump grinding after tree removal. I would expect the person creating the estimates to take certain items into account to make sure the correct equipment is scheduled for the correct home.

The workers also left trash (ripped gloves etc) in my yard. They also broke a piece of my sprinkler system.

This is the second time I've used this company and will be the last.

Great job!

Great prompt service. Had giant citrus removed without a trace

Highly recommend Ambassador Pest Control. Fast, friendly and effective service!